[Q] Wifi Drop-Off Common Issue? - Nexus 4 Q&A, Help & Troubleshooting

Recently, my N4 will show connected to wifi but it will act as if its not getting internet. Is this a known issue? Thanks.

Legaleye3000 said:
Recently, my N4 will show connected to wifi but it will act as if its not getting internet. Is this a known issue? Thanks.
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Click to collapse
I think it depends on your router.
My home wifi is sporatic when it comes to connection but at work, it's flawless. I venture it maybe hopping frequencies? When you are not getting internet/data, can you toggle off and then on in the settings and then try to open up google now? Will it refresh immediately then?

No such issue here since november 2012.
Sent from my Nexus 4 using xda premium

yes its been happening to me as well. Sometime when i am downloading an app, it just stuck on downloading... Youtube is also very slow. I tried some of fixes users suggested but it always goes back to being slow.
I am running Paranoid Android 3+ with Stock kernel.
EDIT: recently i switched my router from WEP to WPA2. I wonder if thats causing this issue.

badboy47 said:
yes its been happening to me as well. Sometime when i am downloading an app, it just stuck on downloading... Youtube is also very slow. I tried some of fixes users suggested but it always goes back to being slow.
I am running Paranoid Android 3+ with Stock kernel.
EDIT: recently i switched my router from WEP to WPA2. I wonder if thats causing this issue.
Click to expand...
Click to collapse
I am on PA as well with stock kernel. I am thinking it's a wifi band issue. I am going to test out using 2.4 only at home to see if that works or not.
Like I said in my previous post, my work wifi (2.4GHz) works with no issues, but at home (unknown ghz right now) it stops connecting until I toggle wifi on and off. I am on WPA at both my work and home.
EDIT :
So far so good...I have been connected to my home wifi by switching the frequency to look for 2.4GHz only. No disconnect issues to report.

Related

Nexus 4 wifi disconnecting

my nexus 4 connects to wifi for a few seconds and is really slow then. the wifi colour turns grey and is not working should i return it or is there a fix ?
wifi is controlled by kernel, are you on stock kernel or what are you using?
is it your router thats causing the problem? try it on another wifi network.
If you're talking about the Wifi going grey and not being connected to Google services but otherwise the internet works, this is a known issue that Google has acknowledged
http://code.google.com/p/android/issues/detail?id=40065
In the comment sections, a Google engineer has made a few posts and it's clear this affects numerous devices, which would mean wait on a fix, don't return it.
...
for my wifi issue i checked my wifi channel. it is usually ch11 or ch6 on default so a wifi analizier for besy ch and do the right setting. works great for me. i hope it would help someone.
plastikq said:
for my wifi issue i checked my wifi channel. it is usually ch11 or ch6 on default so a wifi analizier for besy ch and do the right setting. works great for me. i hope it would help someone.
Click to expand...
Click to collapse
Worked for me when I changed the channel on my router from 6 to 5. Thank you.
Help
Im also having wifi issues. Works fine with my router at home and was the same with router in work but suddenly the other day it wouldnt connect in work, now it just says "authenticating" and never actually connects.
Have switched the phone on and off but it does nothing. Other phones are all working fine with router, Samsung Galaxy S3 and Nokia Lumia 920.
Im using AOKP Jb Mr1 Build 2 Rom and stock kernel and havent changed either before or after the fault.

[Q] Nexus 4 Wi-Fi issues.

First - Hi all, long time reader but this is the first time I've needed to start a thread - so sorry about my first post being a problem/Q!
I've not had my Nexus 4 long, but have got some pretty annoying Wi-Fi issues. I've searched for answers but it seems that people have different Wi-Fi problems and I just wanted to see whether my issue was a common one and, if so, is there a fix on the horizon?
My issue is that I can connect to some routers but not to others (work, home, most open networks)... when I connect it simply says "saved, secured with WPA/WPA2" but wont then connect.
Phones running stock 4.2.1 with franco kernel r28 and the things I have tried are:
Resetting routers
Assigning static IP address
Wi-Fi direct from my Nexus 7
Cleared cache from recovery
changed the Wi-Fi band from 'Auto' to 2.4Ghz and 5Ghz
Flashed new kernel
Very frustrating and because of my signal the lack of Wi-Fi has made me go back to my old phone while I wait for a fix... which connects perfectly to the networks (S3 running CM 10.1)
Is this a 4.2.1 issue - as seems to be the consensus with other Wi-Fi issues or possibly a hardware issue?
Thanks for any info!
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
I've noticed that some of the mobile devices(eg iPhone 3gs, SGS2) are quite sensitive to wireless channel which your router/ap broadcast on.
Try manually switch to channel 6 or 8 that solved my issue - I don't believe in incompatible routers usually problems are related to config.
It is more complicated with an access to the public WiFi as you can not modify the setup.
Sent from my Nexus 4 using xda app-developers app
paulrawr said:
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
Click to expand...
Click to collapse
Ok, thanks for this I will give it a go and let you know.
sirbagin said:
I've noticed that some of the mobile devices(eg iPhone 3gs, SGS2) are quite sensitive to wireless channel which your router/ap broadcast on.
Try manually switch to channel 6 or 8 that solved my issue - I don't believe in incompatible routers usually problems are related to config.
It is more complicated with an access to the public WiFi as you can not modify the setup.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have tried this on the routers which I am able to change the channel of and it didn't change anything.
paulrawr said:
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
Click to expand...
Click to collapse
Just to update.
I've now tried this and still can't connect to the affected Wi-Fi networks, probably going to have to wait for 4.2.2 to see if that fixes it...
I had troubles connecting to my wifi network here in my house, which worked pretty good with my galaxy nexus, what i did and worked was deactivating the option "avoid poor connections" in wifi advanced settings, you should give this a try
Fixed it for me
Chad_Petree said:
I had troubles connecting to my wifi network here in my house, which worked pretty good with my galaxy nexus, what i did and worked was deactivating the option "avoid poor connections" in wifi advanced settings, you should give this a try
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Click to collapse
Thanks Chad, it was driving me crazy the constant data drops I had when trying to listen to streamed audio in XiiaLive Pro. Which worked flawlessly with my old HTC Desire.
Did as you said, and perfect now.
sandozer said:
Thanks Chad, it was driving me crazy the constant data drops I had when trying to listen to streamed audio in XiiaLive Pro. Which worked flawlessly with my old HTC Desire.
Did as you said, and perfect now.
Click to expand...
Click to collapse
Glad I could help
Sent from my Nexus 4 using Tapatalk 2
I too have wifi issues with my N4. We have several phones at home - an HTC Aria and believe it or not the SGS1, SGS2 and SGS3!
All of them connect with no problems. My brand new N4 will see the router but refuses to connect until I toggle wifi on/of serveral times in succession, sometimes 6-8 times!
I have avoid poor wifi disabled but it does not help
I really hope El Goog fixes this asap as it is very frustrating.
I've had this issue forever. Android phones hate low or overcrowded signal. Though my nexus 7 always works fine. Makes me think it is the lack of WiFi antenna strength
Sent from my Nexus 4 using xda premium
Its a 4.2.1 issue
http://androidheadlines.com/2013/02/nexus-users-reporting-wifi-problems-on-android-4-2.html
NeXus⁴ using XDA Premium
Nope, i have a 4.2.2 and its same think
i have a problem in my nexus 4 wifi ... it don't connect automatically to wifi network ,, i have to turn wifi off and turn it on to connect !!! any solution ??

Wifi won't stay connected (not D-Link problem)

My phone has problems staying connected to wifi. It's often disconnected and has to reconnect when I wake my phone up (even though it's set to not turn off during sleep) and it'll disconnect and reconnect sometimes even when the phone is awake. I've read about people having problems with D-Link routers, but none of my routers are D-Link. The problem seems to have improved a lot after I flashed my modem to the MDL modem, but it still comes up. Does anyone have any solutions or would anyone know what could be causing this? I'm currently running the Wicked rom but I had this problem even when my phone was completely stock. Has anyone had this problem go away after switching to an AOSP-based rom?
AZImmortal said:
My phone has problems staying connected to wifi. It's often disconnected and has to reconnect when I wake my phone up (even though it's set to not turn off during sleep) and it'll disconnect and reconnect sometimes even when the phone is awake. I've read about people having problems with D-Link routers, but none of my routers are D-Link. The problem seems to have improved a lot after I flashed my modem to the MDL modem, but it still comes up. Does anyone have any solutions or would anyone know what could be causing this? I'm currently running the Wicked rom but I had this problem even when my phone was completely stock. Has anyone had this problem go away after switching to an AOSP-based rom?
Click to expand...
Click to collapse
I still have this problem, it disconnects and reconnects minutes later. I am on stock, stock kernel and rooted. could it be a root problem?
It can't be a root problem because I had this problem even when the phone was completely stock. I'm wondering if it's a TW problem, which is why I asked if anyone still had this problem after switching to AOSP (the Wicked rom I'm running now is TW).
If it were me, I would try a different modem, but thats just me.
Is there a thread with the available modems?
AZImmortal said:
Is there a thread with the available modems?
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Click to collapse
What device are you on, could be another fix.
AZImmortal said:
My phone has problems staying connected to wifi. It's often disconnected and has to reconnect when I wake my phone up (even though it's set to not turn off during sleep) and it'll disconnect and reconnect sometimes even when the phone is awake. I've read about people having problems with D-Link routers, but none of my routers are D-Link. The problem seems to have improved a lot after I flashed my modem to the MDL modem, but it still comes up. Does anyone have any solutions or would anyone know what could be causing this? I'm currently running the Wicked rom but I had this problem even when my phone was completely stock. Has anyone had this problem go away after switching to an AOSP-based rom?
Click to expand...
Click to collapse
Just because it isn't a DLINK wireless ap doesn't mean you won't issues. All the consumer-grade wireless routers/ap's share a narrow range of chipsets made by broadcom, atheros, etc.. So, the brand has nothing to do with it.
I would suggest getting a logcat if you can or try another wireless ap somewhere else. I've got a TPLINK wireless router with OpenWRT flashed, runs flawless.
TheAxman said:
What device are you on, could be another fix.
Click to expand...
Click to collapse
SGH-I337 (AT&T)
chaosclarity said:
Just because it isn't a DLINK wireless ap doesn't mean you won't issues. All the consumer-grade wireless routers/ap's share a narrow range of chipsets made by broadcom, atheros, etc.. So, the brand has nothing to do with it.
I would suggest getting a logcat if you can or try another wireless ap somewhere else. I've got a TPLINK wireless router with OpenWRT flashed, runs flawless.
Click to expand...
Click to collapse
I never said that only D-Link routers have problems. There's a well-known issue with D-Link routers so I wanted to state up front that I don't have any D-Link routers in case anyone wanted to suggest that it could be the cause.
http://www.zdnet.com/samsung-acknowledges-galaxy-s4-wi-fi-connection-problem-7000015431/
Does anyone have any solutions/possible causes?
From another thread...
http://forum.xda-developers.com/showpost.php?p=43495950&postcount=60
and
http://forum.xda-developers.com/showpost.php?p=43501841&postcount=64
See if that helps your issue and if it does make sure to thank the original poster of the threads. Good luck.
scott14719 said:
From another thread...
http://forum.xda-developers.com/showpost.php?p=43495950&postcount=60
and
http://forum.xda-developers.com/showpost.php?p=43501841&postcount=64
See if that helps your issue and if it does make sure to thank the original poster of the threads. Good luck.
Click to expand...
Click to collapse
Thanks, I actually came across that solution already but I don't seem to have that option under the advanced options. I'm not sure if it's because I'm running the Wicked rom.
AZImmortal said:
Thanks, I actually came across that solution already but I don't seem to have that option under the advanced options. I'm not sure if it's because I'm running the Wicked rom.
Click to expand...
Click to collapse
He said the option was only available while originally connecting and setting up the connection for the first time. Maybe you can try to delete the wifi connection all together and then let it re-detect and go through the set up process again...if that is an option.
My phone was doing this on my friends router but not on my home router. He searched google & found something stating that the S4 dont like routers with AES encryption for the security. He changed his router security to TKIP+AES encryption & the next time I was there wi-fi stayed connected with no constant reconnect problems. Buuuut, my home router security is just AES & I have no issues connecting to it, yet at least. Dont know if this will help anybody else out but its worth a shot to play with your routers security settings.
I thought I had an issue with my I337 S4 do the same thing.turns out my phone was just bouncing around trying to connect to 6 other open WiFi signals I've used
So just to give an update, I tried installing another router in my house as an access point and the phone has no problems staying connected to it, so there's definitely something that the phone doesn't like about the other routers that I'm running. I'm reluctant to say that there's anything "wrong" with my old routers because no other device had a problem staying connected, but if anyone else experiences the same problem, changing routers/APs could work. Fwiw, my old routers had Broadcom chipsets while the new one has an Atheros chipset. I'm going to try updating the firmware for the old routers to see if it helps (I run DD-WRT and Tomato on all of my routers).
AZImmortal said:
Thanks, I actually came across that solution already but I don't seem to have that option under the advanced options. I'm not sure if it's because I'm running the Wicked rom.
Click to expand...
Click to collapse
I'm having the same constant-disconnect issue as well and searching for solution.
I'm rooted, on stock rom and cant find any "key management" option at initial connect. Issue was happening when unrooted as well.
No issues when connected to router at work, but have connected two other, albeit older android devices to home router without issues.
home router is dlink dir655
bo8 said:
I'm having the same constant-disconnect issue as well and searching for solution.
I'm rooted, on stock rom and cant find any "key management" option at initial connect. Issue was happening when unrooted as well.
No issues when connected to router at work, but have connected two other, albeit older android devices to home router without issues.
home router is dlink dir655
Click to expand...
Click to collapse
Try WPA2 Personal TKIP+AES
Craptain Krunch said:
Try WPA2 Personal TKIP+AES
Click to expand...
Click to collapse
Thanks, forgot to mention the router is already set to TKIP+AES.
However, upon confirming this morning, it is set to auto WAP/WAP2. Will try WAP2-only tonight, unless this won't make a diff?
bo8 said:
Thanks, forgot to mention the router is already set to TKIP+AES.
However, upon confirming this morning, it is set to auto WAP/WAP2. Will try WAP2-only tonight, unless this won't make a diff?
Click to expand...
Click to collapse
WPA/WPA2 decreases the bandwidth of the router. WPA2 will support a full 300Mbps link state. So yea, they are different, but it may not fix it.
I have a Cisco EA6500, so I'm connected to the AC 5Ghz band, and it works flawlessly. WPA2 Personal
My bad on typing WAP instead of WPA.
Doesn't sound like fully opening up the bandwidth will fix it.
Has something to do with how the phone manages the encryption keys?

[Q] Wifi won't stay connected.

Is anyone else having issues with Wifi not staying connected? For example, it'll keep dropping out from my router every 3 minutes or so. When it drops out, the 3G will enable for a few seconds but then it will connect back to the router.
Is anyone else having this issue? What did you do to fix it?
Cheers
Are you rooted? Have you done any mods? Perhaps you should check the advanced settings in the WiFi option
Sent from my GT-I9505 using xda premium
Hi,
No I'm not rooted. No mods at all. 100% stock firmware. I have checked the Advanced Wifi options but can't see anything wrong.
Just to mention, I did at first think it might have been a fault with the phone so I got the phone swapped out with another brand new device however the problem still persists.
I have a similar problem on a i9505 running the latest CM 10.2 nightly.
Some 2.4GHz networks are fine, others behave as you describe.
The one 5GHz network to which I have access has recently started to misbehave; the phone connects properly and works for about 2 minutes, after which I lose all connectivity (I can't even ping the router) yet the wifi indicator remains blue. Turning wifi off and on again gives me another 2 minutes. This goes on until I give up and switch to 2.4GHz.
Of course, I have no idea what is causing this. I've tried various channels on the router, as well as rebooting it.
Does this happen to all routers (I assume you use other routers somewhere else), or it just happen to this router only? Is this case, you may want to check the router itself.
Sent from my GT-I9500 using xda app-developers app
Frequent disconnections occur on all 2.4GHz networks. As for the 5GHz, I've only got access to one router on which to test it.
Sent from my GT-I9505 using Tapatalk
I've only tested it on my router.
As I say, I thought the phone was faulty so I swapped it out but the one I swapped it out with had the exact same issue.
cined said:
Is anyone else having issues with Wifi not staying connected? For example, it'll keep dropping out from my router every 3 minutes or so. When it drops out, the 3G will enable for a few seconds but then it will connect back to the router.
Is anyone else having this issue? What did you do to fix it?
Cheers
Click to expand...
Click to collapse
I had this problem and solve it...
just dial this: *#0011#
and then press menu and choose wifi and change WIFI Power Save Mode to: OFF
notice that every time you reboot device it is back to ON
ace_of_spades021 said:
I had this problem and solve it...
just dial this: *#0011#
and then press menu and choose wifi and change WIFI Power Save Mode to: OFF
notice that every time you reboot device it is back to ON
Click to expand...
Click to collapse
A couple of things concern me about this method though. Do we know what setting that mode to OFF actually does? I've heard reports that the phone gets quite hot and battery drains.
cined said:
A couple of things concern me about this method though. Do we know what setting that mode to OFF actually does? I've heard reports that the phone gets quite hot and battery drains.
Click to expand...
Click to collapse
ok you are right... so I upgrade my modem's firmware and now every thing is good and wifi stay connected :highfive:
ace_of_spades021 said:
ok you are right... so I upgrade my modem's firmware and now every thing is good and wifi stay connected :highfive:
Click to expand...
Click to collapse
Well I've tried 2 different routers now and 2 different Mini s4's and it's still disconnecting. What router do you have?
cined said:
Well I've tried 2 different routers now and 2 different Mini s4's and it's still disconnecting. What router do you have?
Click to expand...
Click to collapse
zyxel p-660HW-T1 v3
my firmware: V3.70(BYD.6)D0_20121108 | 11/08/2012
Sent from my GT-I9505 using Tapatalk
Well I got my phone swapped out (3rd one now) and I'll see how it goes.
Ni !^^ what us Your Android version ans MoDem actually? If you have that it s probable due to that i think..
Or maybe Your are a doesntt support Very well Your fréquences for match Your mobile?
Have you try to make a Fullwipe? For put tint everything restant as when you have buy it?
You will be on a custom rom with ni mldem update i dont say but chère..
WiFi still disconnecting even on 3rd device...
Wiping /system and flashing a newer nightly fixed the 2.4 GHz problem, but 5GHz is still dodgy. It's not the (Netgear) router as I have a couple of other Cyanogenmod devices which operate without any problem.
Perhaps I should start another thread as this may well be something different from what is affecting the op's device.

[SOLVED] Connected to Wifi but no internet connectivity

I was having Wifi issues on the 6P. Connected to home wifi but no internet. The thing is, the wifi would still work randomly. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).
/edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.
It turns out it was a firewall app called AFWall+
Might want to update the title then. Although I do have that issue where when I get home i have to turn off/on wifi on my phone to get a connection.
mattkroeder said:
I was having Wifi issues on the 6P tonight. Connected to home wifi but no internet. I remembered I had set a static IP for the 6P earlier in the week so I thought I'd try to see if that was the culprit. The moment I disabled the static IP, I got internet connectivity on the 6P again. The thing is, the wifi did work earlier in the day and even the week, even with the static IP. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).
/edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.
Click to expand...
Click to collapse
Are you still having issues or did you find a fix? I am having the exact same problem with the exact same router.
bigceej said:
Are you still having issues or did you find a fix? I am having the exact same problem with the exact same router.
Click to expand...
Click to collapse
It's hard to say. This problem seems to be random. I haven't experienced it today. The only change I've made is update Cataclysm and ElementalX to the newest versions after installing the latest Android security updates. I can't guarantee I won't experience the problem again since it was happening on and off before.
No amount of disabling wifi and restarting my 6P would get internet connectivity back when the problem is happening. It just seems to start working again randomly. Is that what happens to you too?
mattkroeder said:
It's hard to say. This problem seems to be random. I haven't experienced it today. The only change I've made is update Cataclysm and ElementalX to the newest versions after installing the latest Android security updates. I can't guarantee I won't experience the problem again since it was happening on and off before.
No amount of disabling wifi and restarting my 6P would get internet connectivity back when the problem is happening. It just seems to start working again randomly. Is that what happens to you too?
Click to expand...
Click to collapse
I can't really explain it. It says I am connected to WiFi, and speedtest still works along with web browsing most of the time. But the main thing that doesn't work is my google account syncing (so emails wont appear, or delete from ym account when I do so in the app) as well as the play store not downloading or updating apps. I keep seeing issues with 5ghz, so I am gonna try connecting to my 2.4ghz as well as setting the wifi to 2.4 only, as of right now it is working. But its like you said random, and when it does happen restarting is no help. I also just set my phone to use a static ip as I heard that helped some people. I just found it weird that you have the same router and had issues.
Im on Pure Nexus with ElementalX latest update, don't have the latest security patch though.
Its only my Nexus 6p, and it seems I have no issues when I am on my girlfriends wifi. SO I am hoping the 2.4 and static IP solve it, however that sucks cause I want to use my 5ghz, as there are less devices and I get a more solid connection.
I found out it wasn't a problem with the phone or 6.0.1 at all. It was due to a firewall app called AFWall+. I figured it out when I realized internet connectivity would return when I disabled it.
Now, you might think that the app should have been one of the more obvious causes. That's true... but I had it set to Blacklist mode to only block certain apps. Internet wasn't working system wide and it only occurred on Wifi whereas LTE worked fine. So, uninstalling it seems to have fixed the problem and it hasn't happened since. Perhaps it's an issue with systemless root.

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