Nexus 4 wifi disconnecting - Nexus 4 Q&A, Help & Troubleshooting

my nexus 4 connects to wifi for a few seconds and is really slow then. the wifi colour turns grey and is not working should i return it or is there a fix ?

wifi is controlled by kernel, are you on stock kernel or what are you using?
is it your router thats causing the problem? try it on another wifi network.

If you're talking about the Wifi going grey and not being connected to Google services but otherwise the internet works, this is a known issue that Google has acknowledged
http://code.google.com/p/android/issues/detail?id=40065
In the comment sections, a Google engineer has made a few posts and it's clear this affects numerous devices, which would mean wait on a fix, don't return it.

...
for my wifi issue i checked my wifi channel. it is usually ch11 or ch6 on default so a wifi analizier for besy ch and do the right setting. works great for me. i hope it would help someone.

plastikq said:
for my wifi issue i checked my wifi channel. it is usually ch11 or ch6 on default so a wifi analizier for besy ch and do the right setting. works great for me. i hope it would help someone.
Click to expand...
Click to collapse
Worked for me when I changed the channel on my router from 6 to 5. Thank you.

Help
Im also having wifi issues. Works fine with my router at home and was the same with router in work but suddenly the other day it wouldnt connect in work, now it just says "authenticating" and never actually connects.
Have switched the phone on and off but it does nothing. Other phones are all working fine with router, Samsung Galaxy S3 and Nokia Lumia 920.
Im using AOKP Jb Mr1 Build 2 Rom and stock kernel and havent changed either before or after the fault.

Related

SGS1/SGS2 Wifi connects but no Internet data transfer

I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
most likely your office has blocked access through mobile devices
psp888 said:
most likely your office has blocked access through mobile devices
Click to expand...
Click to collapse
But as I say in the first post blackberry and iphone can connect
Yes I have the same prob, goes steady for ten mins, then just stops receiving a network connection, but my desire is fine. My honeycomb tablet does the same thing, but just turning wifi on and off fixes it. This appears to need a full reboot then works perfect again for a while. I've only had this phone two hours and have noticed it so surely others have.
taha_e said:
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
Click to expand...
Click to collapse
I too faced the similar problem in the beginning dude...later some where in the forum one user stated to reduce the security level of modem or router from WPA/WPA2 to WEP/AES...then it works flawless...i don't know whether it is a problem with android or hardware...but most of the router or modem is secured with higher level of security which could not be accessed by our SGS2..i hope this would be fixed by software update..
eswar6280 said:
I too faced the similar problem in the beginning dude...later some where in the forum one user stated to reduce the security level of modem or router from WPA/WPA2 to WEP/AES...then it works flawless...i don't know whether it is a problem with android or hardware...but most of the router or modem is secured with higher level of security which could not be accessed by our SGS2..i hope this would be fixed by software update..
Click to expand...
Click to collapse
Its is most likely router specific problem as its not a general problem and the majority have no problem with the highest security level .
jje
It seems to be a problem with just some devices as indicated by this thread: http://forum.xda-developers.com/showthread.php?t=1194635. For a high end smartphone worth £500, temperamental wifi is a problem i shouldn't have to put up with. My router has no problem with any other devices so it's clearly a fault with the phone.
Never had an issue with wifi and wpa / wpa2 on multiple hot spots and home. Try a factor reset and flash . On kf3 xeu
Sent from my GT-I9100 using XDA App
taha_e said:
I was wondering if anyone else have the same issue, I tried on my galaxys ,galaxy s2 and even on my galaxy tab 10.1 wifi could connect but there is no data transfer, I have tried this on several routers in my office but the result is same, is this a bug on android or hardware problem?
I have tried static IP, change many things but no chance, I even tried on different kernels but...
** my friends with blackberry and Iphone can connect to the same router and have internet
Click to expand...
Click to collapse
i have this problem try to set up data tranfer with this, is free and support galaxy s2 , just follow the steps and a messege will arribe with your data set up...
http://tweakker.com/wizard/step1
That tweaker site is for GPRS/3g connection, this thread is about WIFI connection, so it won't help.
I have wifi problems as well. It connects just fine when i first configured the network but it won't work back from standby, although it still looks connected it won't transfer any data. Today i noticed an extra detail, it would seem that an app that was connected was still working but anything else i started fresh (like openinng the browser to access a page) wouldn't work.
I also noticed it loosing connection once after using it continuously for around 15 minutes.
Still haven't tried changing the security settings on the router, but, i previously had an ipad2 (for a short time, then sold it because it's just an expensive toy) and it would display the same behaviour.
Before that, i had a Nexus S with the same router and it always worked flawlessly! No settings were changed in the router.
I'm going to try lowering the security to wpa or wep and test it later.
If it works it might be a problem with the router but it's also a problem with the device (phone/ipad).
EDIT: one more thing, when i first got the SGS2 it had an older rom (vodafone KE7 i think) and it worked flawlessly until i updated it to a newer version the next day. I can't be to sure this was the culprit because i didn't use it that much the day before and it was a fresh install so maybe the issue didn't have time to show up.
one of my friends has a captivate sgs he also has the same problem, seems to be an android bug, or maybe samsung, another issue on this phone is about the bluetooth , it can not discover my headset bluetooth (sony DR-BT50) I have tried galaxy s , galaxy s2 and galaxy tab 10.1 but none of them can discover the headphone seems my galaxy life is messed up
Well i had similar issues with my vibrant and even on my nexus one....i think it is android bug....but if u r using cm7 or miui...u can easily get rid of it...by going to wifi settings>>>>advanced settings>>>regulatory domain>>>>change it to 14 channels....
but my sgs2 doesnt have this prob so far....i used those settings on nexus one and vibrant....and it worked....
Hope this helps..
taha_e said:
one of my friends has a captivate sgs he also has the same problem, seems to be an android bug, or maybe samsung, another issue on this phone is about the bluetooth , it can not discover my headset bluetooth (sony DR-BT50) I have tried galaxy s , galaxy s2 and galaxy tab 10.1 but none of them can discover the headphone seems my galaxy life is messed up
Click to expand...
Click to collapse
Hey don mess up man ...check whether that Bluetooth headset support Bluetooth v3.0 ...since our device is equipped with latest version of Bluetooth v3.0...
Sent from my GT-I9100 using XDA Premium App
JJEgan said:
Its is most likely router specific problem as its not a general problem and the majority have no problem with the highest security level .
jje
Click to expand...
Click to collapse
I din state anything like it is a general problem...and moreover i tried with my Cisco wifi and with belkin router i could not able establish connection with my sgs2 where as my iphone4 connects without any issues dude ...so i concluded that it could be a minor bug and can be resolved by software update ...
Sent from my GT-I9100 using XDA Premium App
eswar6280 said:
Hey don mess up man ...check whether that Bluetooth headset support Bluetooth v3.0 ...since our device is equipped with latest version of Bluetooth v3.0...
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Surely it would be backwards compatible.
It should be meaningless if bluetooth 3 not support BT2.x many devices still using BT2.X, anyhow my laptop is bt2 but I can connect to my sgs or sgs2
jamesa9911 said:
Yes I have the same prob, goes steady for ten mins, then just stops receiving a network connection, but my desire is fine. My honeycomb tablet does the same thing, but just turning wifi on and off fixes it. This appears to need a full reboot then works perfect again for a while. I've only had this phone two hours and have noticed it so surely others have.
Click to expand...
Click to collapse
My Glalaxy s 2 has the same problem. It was fine till i was on KF7 but things changed with KG6 now.
My SGSII connects fine to every WiFi I've tried to join (open and ones that I know the password for). That is at least 3 different models of D-Link routers, a few Belkin and others that I can't recall.
I don't count a connection until I can actually view the internet and live stream the radio and I have been on it for more than an hour (I was proving to an ipad & ipad2 users that there was nothing wrong with a WiFi router and it was their toys that kept on dropping the connection).
I am was using the E7 and now F3 stock ROMs.
I did have a problem for about half a day. It would say connected to the WiFi but I couldn't get to the internet. I had to switch off the WiFi and connect via data connection and then try again with the WiFi - sometimes it would work sometimes it didn't. The only thing I installed prior to the problem was the Twitter app (from the market). Once I uninstalled that app and rebooted the phone everything was working fine. I can't say for definite that it was the cause of the problem.
To the OP: since you are connected to the work's WiFi, could the problem with not seeing the internet be due to the Work using a proxy server. That is what my work has.
fred_up said:
My SGSII connects fine to every WiFi I've tried to join (open and ones that I know the password for). That is at least 3 different models of D-Link routers, a few Belkin and others that I can't recall.
I don't count a connection until I can actually view the internet and live stream the radio and I have been on it for more than an hour (I was proving to an ipad & ipad2 users that there was nothing wrong with a WiFi router and it was their toys that kept on dropping the connection).
I am was using the E7 and now F3 stock ROMs.
I did have a problem for about half a day. It would say connected to the WiFi but I couldn't get to the internet. I had to switch off the WiFi and connect via data connection and then try again with the WiFi - sometimes it would work sometimes it didn't. The only thing I installed prior to the problem was the Twitter app (from the market). Once I uninstalled that app and rebooted the phone everything was working fine. I can't say for definite that it was the cause of the problem.
To the OP: since you are connected to the work's WiFi, could the problem with not seeing the internet be due to the Work using a proxy server. That is what my work has.
Click to expand...
Click to collapse
Well I have a router that was supplied by imagine.ie, its a Motorola router and they with-hold the password to change settings on the router, have you heard the like????
Anyway trying that twitter suggestion, maybe the sync function was causing intermitttent wifi problems
Edit: Scrap them not giving out passwords http://www.imagine.ie/wimax_hub_setup.html
After a few hours survey I could connect my phone to the wifi, but Im not sure if this method works for you, anyhow I will explain here check it on your phone and report back
-Downaload the application "wifi static" from the market and install
-turn your wifi on and then run the application
-in the application choose add configuration,a window will popup saying have found a wifi connection will ask you to set for this connection or no just accept
-exit the application and turn off wifi
-turn on wifi and try to connect to internet,if you can connect then you are done if you can not go to below
-go to wifi static and choose the configuration which is already set and change the DNS I changed DNS1 to 8.8.8.8 and DNS2 8.8.4.4
-reboot (maybe not neccessary but recommended to do)
-turn on wifi and connect to internet and check if you still can not then...
-wait for me for further study

[Q] dropping wifi signal ???

anyone else experience wi fi issues ??? tablet keeps losing signal ?? laptop is perfect also my phone is full signal to ?? any fix for this ?? thanks
I posted a thread in this section about the same thing called "wifi strength". It is a problem with the antenna, it gets REALLY bad reception. Mine gets 25db less than my phone in the same exact spot in my house so it is obviously an issue with the tablet.
Someone in the general section replaced the antenna and said they got significantly better results, but it looks like no one has found a US vendor for the antenna yet.
I had this problem. If you have your Wifi set to stay on all the time (even when the tablet sleeps) the Wifi will not reconnect when you wake it up. It's something to do with the rotation of the Wifi address (DHCP).
Change the Wifi disconnect setting to "when the screen goes off." That fixed my problem.
If you setup a static ip address for your connection it will stop dropping the connection. Also, there is a fix for this in the development section. Search for wifi dhcp fix and install it.
Here is the file you need, you have to flash it through recovery so if your not rooted your out of luck. Otherwise the static ip trick should fix your problem.
I've been having problems with this recently. My a500 worked fine for ages, then started playing up when I got a new wireless router (Netgear DGND3300v2). It would keep dropping out, despite my other wireless devices working even better. If I turned the wireless off, it would take ages to reconnect, or not reconnect at all.
My issue was caused with the 11G channel on the wireless router being set to auto. I changed this to 6 and as soon as I did that, it worked flawlessly. Not had 1 problem since.
cruise350 said:
Here is the file you need, you have to flash it through recovery so if your not rooted your out of luck. Otherwise the static ip trick should fix your problem.
Click to expand...
Click to collapse
Many thanks for posting this fix cruise.
I am on Timmydean's 3.2.1. (rooted)
Could you explain how to install this fix?
Many thanks

Loosing internet connection over wifi

hi folks,
this happens both my nexus 7 and galaxy nexus from time to time. While connected to my home wifi they will loose internet connection. They are still connected to my router as i can ping devices on the network. I have to disconnect and reconnect to get net access back again. Im using WPA2 Personal encryption on the routher with tkip/aes
Anyone else experience anything simillar? I have no issues on my work wifi.. it stays connected all the time
Cheers,
Mick
I'm curious about this too. Been having the same problem. I've tried two different routers even went back to stock. I use shout cast on winamp when I sleep. Wakes me up when the music stops.
Sent from my Nexus 7 using XDA Premium HD app
seems like there are plenty of users experiencing the same issue
http://code.google.com/p/android/issues/detail?id=35496
Its frustrating as my 7 and Galaxy Nexus are solid as a rock on wifi at work.. both experience the issues at home. I'll try boosting the power output as suggested here tonight and see how it goes
Comment 31 by lamyjeanfrancois, Aug 16, 2012
Changing home router to a wrt-based asus rt-n66u and boosting the output power to the maximum US allowed value of 100mW fixed it for me. Other devices were working fine, even lowly archos 28 mini tablets. It seems that jb is misinterpreting signal strength.
I dont want to run a static IP.
More related to the issue here:
http://code.google.com/p/android/issues/detail?id=34942
Cheers,
Mick
Some testing last night, i upped the output power on my ddwrt router - that didnt stop the issue from happening. Then i went with a static IP. This seemed more stable but i still lost connectivety at one point, only for it to return on its own - before i would have had to connect/disconnect from the access point to restore internet. More testing tonight.. its very frustrating! I dont think its a hardware issue as its happening with both the Galaxy Nexus and Nexus 7. Anyone else having simillar issues?
Same here
I Experience the same, happens almost every hour or so.
All my other wi fi devices have no problems, just nexus 7
Hehehe it seems many of us having wifi range issue. I checked my wifi signal strength thru wifi analyzer app and it seems wifi is solid if only I always have more than -40dBm strength. Which means I needed to be always closer to the router, can't make it when I'm already at my room. Quite annoying but I guess I had to send it to service center.
Tapatalked from my Ace 2
Same problem here....
Weird thing is I have 2 routers connected to each other (dhcp off on second one), having same problem on both routers. I thought it was the internet connection as my HTC Desire does the same thing.
I also tested the nexus 7 wifi with my 3g Desire via hotspot.... and no issues at all for 3 hours+.
So i'm pretty sure its not a nexus issue, unless there are some compatability issues from my nexus to the router.
Ideas anyone?
using static IP at home seems to be stable.. cant understand what different though between work and home that it works fine in the office.. must be a config parameter on my access point at home
vinny86 said:
I Experience the same, happens almost every hour or so.
All my other wi fi devices have no problems, just nexus 7
Click to expand...
Click to collapse

[Q] Nexus 4 Wi-Fi issues.

First - Hi all, long time reader but this is the first time I've needed to start a thread - so sorry about my first post being a problem/Q!
I've not had my Nexus 4 long, but have got some pretty annoying Wi-Fi issues. I've searched for answers but it seems that people have different Wi-Fi problems and I just wanted to see whether my issue was a common one and, if so, is there a fix on the horizon?
My issue is that I can connect to some routers but not to others (work, home, most open networks)... when I connect it simply says "saved, secured with WPA/WPA2" but wont then connect.
Phones running stock 4.2.1 with franco kernel r28 and the things I have tried are:
Resetting routers
Assigning static IP address
Wi-Fi direct from my Nexus 7
Cleared cache from recovery
changed the Wi-Fi band from 'Auto' to 2.4Ghz and 5Ghz
Flashed new kernel
Very frustrating and because of my signal the lack of Wi-Fi has made me go back to my old phone while I wait for a fix... which connects perfectly to the networks (S3 running CM 10.1)
Is this a 4.2.1 issue - as seems to be the consensus with other Wi-Fi issues or possibly a hardware issue?
Thanks for any info!
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
I've noticed that some of the mobile devices(eg iPhone 3gs, SGS2) are quite sensitive to wireless channel which your router/ap broadcast on.
Try manually switch to channel 6 or 8 that solved my issue - I don't believe in incompatible routers usually problems are related to config.
It is more complicated with an access to the public WiFi as you can not modify the setup.
Sent from my Nexus 4 using xda app-developers app
paulrawr said:
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
Click to expand...
Click to collapse
Ok, thanks for this I will give it a go and let you know.
sirbagin said:
I've noticed that some of the mobile devices(eg iPhone 3gs, SGS2) are quite sensitive to wireless channel which your router/ap broadcast on.
Try manually switch to channel 6 or 8 that solved my issue - I don't believe in incompatible routers usually problems are related to config.
It is more complicated with an access to the public WiFi as you can not modify the setup.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I have tried this on the routers which I am able to change the channel of and it didn't change anything.
paulrawr said:
There's one fix you've not tried which might work for you (it didn't for me). You would have to be rooted though, which is going to system/etc/dhcpcd and changing the permission on dhcpcd-run-hooks to read and execute from "others". This help some people out but turns out for me that my router isn't compatible with my phone. (DSL-2780).
Click to expand...
Click to collapse
Just to update.
I've now tried this and still can't connect to the affected Wi-Fi networks, probably going to have to wait for 4.2.2 to see if that fixes it...
I had troubles connecting to my wifi network here in my house, which worked pretty good with my galaxy nexus, what i did and worked was deactivating the option "avoid poor connections" in wifi advanced settings, you should give this a try
Fixed it for me
Chad_Petree said:
I had troubles connecting to my wifi network here in my house, which worked pretty good with my galaxy nexus, what i did and worked was deactivating the option "avoid poor connections" in wifi advanced settings, you should give this a try
Click to expand...
Click to collapse
Thanks Chad, it was driving me crazy the constant data drops I had when trying to listen to streamed audio in XiiaLive Pro. Which worked flawlessly with my old HTC Desire.
Did as you said, and perfect now.
sandozer said:
Thanks Chad, it was driving me crazy the constant data drops I had when trying to listen to streamed audio in XiiaLive Pro. Which worked flawlessly with my old HTC Desire.
Did as you said, and perfect now.
Click to expand...
Click to collapse
Glad I could help
Sent from my Nexus 4 using Tapatalk 2
I too have wifi issues with my N4. We have several phones at home - an HTC Aria and believe it or not the SGS1, SGS2 and SGS3!
All of them connect with no problems. My brand new N4 will see the router but refuses to connect until I toggle wifi on/of serveral times in succession, sometimes 6-8 times!
I have avoid poor wifi disabled but it does not help
I really hope El Goog fixes this asap as it is very frustrating.
I've had this issue forever. Android phones hate low or overcrowded signal. Though my nexus 7 always works fine. Makes me think it is the lack of WiFi antenna strength
Sent from my Nexus 4 using xda premium
Its a 4.2.1 issue
http://androidheadlines.com/2013/02/nexus-users-reporting-wifi-problems-on-android-4-2.html
NeXus⁴ using XDA Premium
Nope, i have a 4.2.2 and its same think
i have a problem in my nexus 4 wifi ... it don't connect automatically to wifi network ,, i have to turn wifi off and turn it on to connect !!! any solution ??

[Q] Wifi Drop-Off Common Issue?

Recently, my N4 will show connected to wifi but it will act as if its not getting internet. Is this a known issue? Thanks.
Legaleye3000 said:
Recently, my N4 will show connected to wifi but it will act as if its not getting internet. Is this a known issue? Thanks.
Click to expand...
Click to collapse
I think it depends on your router.
My home wifi is sporatic when it comes to connection but at work, it's flawless. I venture it maybe hopping frequencies? When you are not getting internet/data, can you toggle off and then on in the settings and then try to open up google now? Will it refresh immediately then?
No such issue here since november 2012.
Sent from my Nexus 4 using xda premium
yes its been happening to me as well. Sometime when i am downloading an app, it just stuck on downloading... Youtube is also very slow. I tried some of fixes users suggested but it always goes back to being slow.
I am running Paranoid Android 3+ with Stock kernel.
EDIT: recently i switched my router from WEP to WPA2. I wonder if thats causing this issue.
badboy47 said:
yes its been happening to me as well. Sometime when i am downloading an app, it just stuck on downloading... Youtube is also very slow. I tried some of fixes users suggested but it always goes back to being slow.
I am running Paranoid Android 3+ with Stock kernel.
EDIT: recently i switched my router from WEP to WPA2. I wonder if thats causing this issue.
Click to expand...
Click to collapse
I am on PA as well with stock kernel. I am thinking it's a wifi band issue. I am going to test out using 2.4 only at home to see if that works or not.
Like I said in my previous post, my work wifi (2.4GHz) works with no issues, but at home (unknown ghz right now) it stops connecting until I toggle wifi on and off. I am on WPA at both my work and home.
EDIT :
So far so good...I have been connected to my home wifi by switching the frequency to look for 2.4GHz only. No disconnect issues to report.

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