[Q] Google Nexus10 - After Unrooting, Storage & Google Play not accessible - Nexus 10 Q&A, Help & Troubleshooting

I had successfully unrooted my son's google nexus 10 (passed over to me after he had the same problem given belowoin the rooted version) , using the tricks in one of the postings in this forum, flashed android 4.2.2 JDQ39 update and brought back to OEM lock state using fastboot.
After this android boots and i am able to login with my userid. Problem is, Google play is not accessible after unrooting, message is: 'unfortunately google play has stopped'.
Camera is also not working, it stops with an android message 'no external storage available' and another gray bar message at the bottom of the screen: 'mount USB storage before using the camera'. Why is this happening even after bringing back the OS to original state?
Could any of the experts give a solution to this? Without any apps to install and camera, (email, chrome brower and a few basic apps work), it is as good a paperweight now.

kareemyas said:
I had successfully unrooted my son's google nexus 10 (passed over to me after he had the same problem given belowoin the rooted version) , using the tricks in one of the postings in this forum, flashed android 4.2.2 JDQ39 update and brought back to OEM lock state using fastboot.
After this android boots and i am able to login with my userid. Problem is, Google play is not accessible after unrooting, message is: 'unfortunately google play has stopped'.
Camera is also not working, it stops with an android message 'no external storage available' and another gray bar message at the bottom of the screen: 'mount USB storage before using the camera'. Why is this happening even after bringing back the OS to original state?
Could any of the experts give a solution to this? Without any apps to install and camera, (email, chrome brower and a few basic apps work), it is as good a paperweight now.
Click to expand...
Click to collapse
Best way would be to download and flash the factory image from Google and then everything will be back to normal. Perhaps clearing the caches and/or data of the non working apps might work?
Sent from my Nexus 10 using xda app-developers app

mabast said:
Best way would be to download and flash the factory image from Google and then everything will be back to normal. Perhaps clearing the caches and/or data of the non working apps might work?
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your quick reply. Tried what you suggested, reinstalled factory image from google, erased userdata and cache from fastboot, but the problem is still there.

Related

process com.google.process.gapps has stopped working error

I've searched for a fix for this error but all it brings up are like 100 page threads and I can't get to the exact page. Does anybody know how I can stop getting this to pop up? I've tried switching roms but the next one does it as well. Any tips?
Nobody knows a fix for this one?
For me, turning off Sync Browser in sync settings for my Google account fixed this problem. I am using a HP Touch pad though, but should be the same on any android device.
tedrogers61 said:
For me, turning off Sync Browser in sync settings for my Google account fixed this problem. I am using a HP Touch pad though, but should be the same on any android device.
Click to expand...
Click to collapse
Same thing is happening on my touchpad when I click sync browser that comes up. Turning it off is fine with me thanks for the tip.
This happened to me occasionally when I was running a custom rom but since I updated to the next version of the rom and flashed gapps, it hasn't come back. There did not appear to be a reason or rhyme. I tried to reinstall chrome and gmail but not sure of the results. May want to try that.
Sent from my Nexus 7 using xda app-developers app
process com.google.process.gapps has stopped working
I have the same problem. The only difference that I know exactly when happened and what is the reason.
I upgraded to JellyBean, but just before that I force stopped some running apps thinking of a "clear" upgrade (WRONG).
Then after the upgrade (I was rooted before it) I opened Titanium Backup and noticed that some applications were showing as uninstalled ???
I did not uninstall them - but somehow they ended up uninstalled after the upgrade.
I suppose this happened because I stopped those few processes just before upgrading.
Now the applications showed as uninstalled are: "DRM Storage Protected..." Media Storage" , "Gallery" and some more
All those missing now ... I cannot start Google Store at all !? It opens for a second and closes itself. Tried to restore those with Titanium Backup but it does not restore them ... just runs endlessly.
PLEASE HELP !
I would try to flash the factory rom, unless you are using custom, flash the custom with gapps.
Sent from my Nexus 7 using xda app-developers app
buffnutz1 said:
I've searched for a fix for this error but all it brings up are like 100 page threads and I can't get to the exact page. Does anybody know how I can stop getting this to pop up? I've tried switching roms but the next one does it as well. Any tips?
Click to expand...
Click to collapse
Here's the most simple fix. Remove your Google account and add it again.
Sent from my SAMSUNG-SGH-I747 using xda premium
It's been driving me nuts.
As soon as my Nexus 7 boots I get the message.
I removed my Google account and re-entered my details.
The message popped up again as soon as the account was added.
I'm on the stock 4.2.1 rooted ROM.
Factory reset next without restoring a backup.
Speaking of backup. When I used the ADB restore command.
I had the message that my device will restart. It did. I then had the Restore screen on my Nexus 7.
I hit Restore my data button or whatever it's called, and my tablet reset immediately. And no data was restored to my Nexus.
It's seems that is broken too.
I cleared Data and Cache of Browser (my stock Browser) and error disappeared, problem fixed...
I'm having this issue as well. Started happening after I flashed Paranoid Android 2.99 Beta 6 and the current gApps zip.
clankfu said:
I'm having this issue as well. Started happening after I flashed Paranoid Android 2.99 Beta 6 and the current gApps zip.
Click to expand...
Click to collapse
VladaP85 said:
I cleared Data and Cache of Browser (my stock Browser) and error disappeared, problem fixed...
Click to expand...
Click to collapse
Did you tried this? (Comment before yours)
Finally cured it on my stock rooted Nexus 7.
Factory wipe and didn't restore any system apps.
So far so good.
I tried every other trick in the book.
So in the end, a wipe was the only option.
Sent from my Nexus 7 using Tapatalk 2
I just solved this on my Nexus. It was one of the google apps having a sync issue. I solved it by turning each one off till the error stopped then uninstalling it and reloading it.
TWRP 2.3.3 installed via Goomanager.
With rooted stock ROM 4.2.1 I used GooManager to download latest Paranoid Android 2.99 Beta 9 and GAPPS-JB-20121011.zip.
Factory reset and wipe of Cache & Dalvik then flashed PA from Goomanager
Nexus booted into PA
Opened Goo manager and flashed the GAPPS I'd already downloaded.
Nexus boots into unlock screen but then says "Unfortunately, the process com.google.process.gapps has stopped" and when that is cleared I get "Unfortunately, Setup Wizard has stopped" over and over again.
I don't get an opportunity to do anything other that re-boot into recovery.
I've re-flashed GAPPS by itself over the top, as well as PA and have tried, from within TWRP, to flash both one after the other. I always get the same errors.
Any advice please?
[Edit #1]
Used Wug's NRT 1.6.1 to flash back to stock, unlock and rooted again.
Installed Goo Manager again and downloaded GAPPS and PA 2.99 and going to see what happens.
and.....
Exactly the same problem!
[Edit #2]
Solved.
There was a later version of GAPPS that Goo didn't have listed.

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!
Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.
I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2
Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2
networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

[Q] Unfortunately, Google Play Store has stopped.

A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.
Amsoms said:
A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.
Click to expand...
Click to collapse
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).
lKBZl said:
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).
Click to expand...
Click to collapse
I looked for it, and it doesn't give me that button. I figured that's because after he factory reset it when back to default version (3.10.10) and wasn't able to update, so there's nothing to uninstal.
I'm losing hope, followed by sanity. Arghhh
So far I've unlocked and rooted the N10 to install the latest google play store.
Now the error is changed to "No connection" with a retry button.
Its drastic-but you should re- install the whole image/OS
bigmatty said:
Its drastic-but you should re- install the whole image/OS
Click to expand...
Click to collapse
Meaning I should flash with google's factory image?
I'm having the same problem with my Galaxy S 2.
Sent from my SPH-D710VMUB using xda premium
Amsoms said:
Meaning I should flash with google's factory image?
Click to expand...
Click to collapse
Yes, that's what he's saying. Sounds like SOMETHING is corrupted, somewhere - even the factory-reset partition.
Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan
alan sh said:
Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan
Click to expand...
Click to collapse
Turned it on today and everything starting working as before this problem started.
It must be something on their end, too bad they didn't bother letting me know, wasted some hours on this.
Thanks for all who tried to help.
I've had issues with error-less GPlay crashes that require a reflashing of the entire OS, sadly

[Q] HELP! Galaxy S4 on MF3 | Play Store Crash

Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo
UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.
New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...
Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app

File system messed up

Hi guys,
I had installed TWRP recovery and I pressed fix file permissions and when I rebooted it messed up my phone, deleting Google Now Launcher, and I cant open playstore anymore, I tried flashing the stock android 5.0.1 recovery again but that didn't work, should I flash android 5.0.1 again but without the ''-w'' parameter?
Thanks in advance
EDIT: I lost more apps like Whatsapp, Chrome is also gone why did I press that button for gods sake....
DylonSaaied said:
Hi guys,
I had installed TWRP recovery and I pressed fix file permissions and when I rebooted it messed up my phone, deleting Google Now Launcher, and I cant open playstore anymore, I tried flashing the stock android 5.0.1 recovery again but that didn't work, should I flash android 5.0.1 again but without the ''-w'' parameter?
Thanks in advance
EDIT: I lost more apps like Whatsapp, Chrome is also gone why did I press that button for gods sake....
Click to expand...
Click to collapse
Yeah, don't use fix permissions anymore. Flash the 5.0.1 system.img with fastboot.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Yeah, don't use fix permissions anymore. Flash the 5.0.1 system.img with fastboot.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I tried, I also flashed the full Android 5.0.1 image, nothing worked... Ofcourse without the -w parameter to not wipe my data.
I am so desperate, there is also a problem, my Google account is also gone which is why I cant access Play Store.
I found this out by using logcat to see what happens when I click on the app.
EDIT: I think I fixed it sort of, I installed Google Play Services from an apk and then I could open Play Store again and login to my google account. now only a few widgets are gone but that can be fixed.

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