[Q] Nexus 7 Bootloop - Nexus 7 Q&A, Help & Troubleshooting

Hi! I have Nexus 7 and I've used it for 4 months, it's on warranty. It started to lag couple of days and I rebooted it sometimes, but on the one reboot it didn't start Android and stucked on X logo, after another reboot it started a bootloop from X logo to Google logo on and on. After another reboot it stucks only on Google screen. I've tried to wipe data and cache partition, but it also stucks. I also tried Nexus 7 Toolkit, but it gets an error on unlock bootloader. I also tried to do it via Windows' cmd.exe with fastboot oem unlock, the same problem. I can't find any working method. Please, help.

You can use the toolkit to revert back to set stock rom. Download the stock .img from the toolkit and perform the flash. Make sure you boot to the bootloader to do this.
Entering the command fastboot oem unlock on a unlocked device will not do anything if the bootloader is already unlocked.
Sent from my Nexus 4 using Tapatalk 2

scream4cheese said:
You can use the toolkit to revert back to set stock rom. Download the stock .img from the toolkit and perform the flash. Make sure you boot to the bootloader to do this.
Entering the command fastboot oem unlock on a unlocked device will not do anything if the bootloader is already unlocked.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I'm having the EXACT same problem. Also had my N7 for about 4 mos. I'm going to try the above suggestion also. Please post your results and I'll do the same.
---------- Post added at 10:46 PM ---------- Previous post was at 10:42 PM ----------
scream4cheese said:
You can use the toolkit to revert back to set stock rom. Download the stock .img from the toolkit and perform the flash. Make sure you boot to the bootloader to do this.
Entering the command fastboot oem unlock on a unlocked device will not do anything if the bootloader is already unlocked.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
If I'm already unlocked (not rooted), what steps should I follow? I'm new to all this and, although I've rooted a phone once before, I barely remember what I did back then. I don't even know what you mean by "perform the flash." Can you provide some more specific directions? I have the toolkit downloaded. Thanks!
---------- Post added at 11:34 PM ---------- Previous post was at 10:46 PM ----------
Ok - figuring this out slowly. Can someone tell me where in my folders I can find my bootloader file?

ctychick said:
I'm having the EXACT same problem. Also had my N7 for about 4 mos. I'm going to try the above suggestion also. Please post your results and I'll do the same.
---------- Post added at 10:46 PM ---------- Previous post was at 10:42 PM ----------
If I'm already unlocked (not rooted), what steps should I follow? I'm new to all this and, although I've rooted a phone once before, I barely remember what I did back then. I don't even know what you mean by "perform the flash." Can you provide some more specific directions? I have the toolkit downloaded. Thanks!
---------- Post added at 11:34 PM ---------- Previous post was at 10:46 PM ----------
Ok - figuring this out slowly. Can someone tell me where in my folders I can find my bootloader file?
Click to expand...
Click to collapse
You can't find the bootloader file. It's embedded within the system. Unless you have the flashable zip then you can use that. Why do you need it anyways?

ten char .

Bad block on nand flash
Sent from my ST18i using xda app-developers app

Hi mate*
Dunno if you got things sorted but I had the same problem last week. I'd let the unit run flat and stay flat for a coupla days and bootloop is the price I paid. So, I call Asus who inform me that it's under warranty and to send it in for repair. Fair dos to them that's good service but I don't wanna be without my Nexus for 2 weeks so I have another play with it having previously had no joy resetting it using power and vol up/down etc.*
I'd managed to get some charge into it by waiting for the bootloop to turn it on and then manually turning it off. Not sure how quickly yours restarts but I had lockscreen for 10 seconds or so before restarting the cycle. That said it wasn't long enough to reset to factory settings but it was long enough to turn off wifi. Dunno why I tried this, sheer desperation probably but after a restart with wifi off and a full battery I was able to access my stuff and back it up to pc.*
I then was able to perform a factory reset and set the device up again, including wifi and apps. Since then it's been good as gold (but I won't let it drop below 20% charge!) but as there's only 4 months of warranty left Asus are gonna let me send it in to have a new motherboard anyway - might as well as its been wiped anyhow. The last thing I want if for it to [email protected]#k up a week after the warranty's ran out.*
I hope this helps you or other searching for a fix bud, let us know *

Lolpoppa said:
Hi mate*
Dunno if you got things sorted but I had the same problem last week. I'd let the unit run flat and stay flat for a coupla days and bootloop is the price I paid. So, I call Asus who inform me that it's under warranty and to send it in for repair. Fair dos to them that's good service but I don't wanna be without my Nexus for 2 weeks so I have another play with it having previously had no joy resetting it using power and vol up/down etc.*
I'd managed to get some charge into it by waiting for the bootloop to turn it on and then manually turning it off. Not sure how quickly yours restarts but I had lockscreen for 10 seconds or so before restarting the cycle. That said it wasn't long enough to reset to factory settings but it was long enough to turn off wifi. Dunno why I tried this, sheer desperation probably but after a restart with wifi off and a full battery I was able to access my stuff and back it up to pc.*
I then was able to perform a factory reset and set the device up again, including wifi and apps. Since then it's been good as gold (but I won't let it drop below 20% charge!) but as there's only 4 months of warranty left Asus are gonna let me send it in to have a new motherboard anyway - might as well as its been wiped anyhow. The last thing I want if for it to [email protected]#k up a week after the warranty's ran out.*
I hope this helps you or other searching for a fix bud, let us know *
Click to expand...
Click to collapse
I tries this but it doesnt seem to work for me, i had the same issue as you and now it seems as though it is bricked :/ i tried doing the steps you mentioned but it didnt work for me. i get to the home screen for about 10 secs till it restarts. i want to save my music/pictures and i dont know what to do (i never enabled developer options either) any ideas?

Related

[Q] Help 11/2013Tmobile mytouch 4g may be bricked? Unresponsive past Clockwork screen

I know this topic is not popular and most people may skip over it but please read. I am NO expert when it comes to this so if anybody can help out it would be most appreciated. I have a T-mobile My touch 4g( NOT the slide version) running ginger bread 2.3.4. I wanted to play a game called "Clash of clans" but it says i need firmware 4.1 or higher. I was bummed because T mobile stopped making upgrades for this phone a long time ago. I saw online from different threads and videos that I need to downgrade the firmware and go back to fre3vo 2.2. OK i'm fine with that. I had no Idea how adb worked so I saw a post on xda this site how to use it for dummies. I now know how to. I followed ALL steps from http://forum.xda-developers.com/showthread.php?t=1178912 on how I should go about this process. Everything went smooth up until the "Downgrading steps." I finally learned how to place the zip file named "PD15IMG.zip" in the root of sd card. Ok i had it. I also followed the manual downgrade routine. The phone went into boot-loader mode. The phone scanned the file and that took maybe 2 min before it asked me to update. I hit yes to update. I waited for the phone to update then it shut off. I guess the phone restarted to a black screen. The only thing I could see was the top portion bar where the battery and time info is. The rest of the screen was completely black. I took the battery out thinking that maybe the phone just needed to be restarted and this was the worst thing to happen. I turned the phone on and now the screen will NOT boot past the "t mobile mytouch 4g logo screen. I have no idea what to do from here. I went to go back to clockworkmod to see if i could repeat the process. The package scans like before then it asks me to update then I said yes. This is where the phone says its "updating" in pink letter on the side but NO progress is being made. Nothing happens and the phone seems unresponsive. I took the battery out and went back to clockworkmod. I tried to hit 'Factory Reset' but it just stays highlighted on factory reset and it wont move up and down. Nothing works. I took the battery out and re tried clockworkmod. I tried hitting recovery and then a "phone with a "green arrow" below shows up then the screen goes black and the phone vibrates 7 times then nothing else happens. I can no longer access the phone on my computer. Normally when I plugged it in the F: drive folder came up indicating I could change contents in the Sd card. I heard that you can change the setting using terminal and when i try typing "adb shell" it said it cannot find my phone and that my phone inst connected although it is connected to my computer. I have windows 7 Toshiba satellite so nothing is bad on the PC. Battery, cable, everything is fine no defects with the phone.
Also
A little information when ClockWorkMod is up. This is exactly what it says and this is exactly the color as it shows.
GLACIER PUT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011, 13;18;22
HBOOT
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
Since I can no longer access the phone on my pc I took the micro sim sd out and placed it in my samsung galaxy player 3.6 From there I can at least change what goes into the Sd card. I have searched countless hours and nothing else comes up. I CANNOT go back to the normal mode my phone used to be. I just freezes past mytouch4g screen. Please help anybody. I want to downgrade ginger bread 2.3.4 to fre3vo 2.2 so i can root and upgrade to jelly bean or something higher to play clash of clans since this phone wasn't compatable. Please somebody help. Can I ever use my phone again? Does this mean it's bricked? I'm an apple user so I have little experience with android. Somebody anybody help me out?
Here are a few links i used in the process
http://lifehacker.com/5853519/how-do-i-fix-my-bricked-android-phone
http://forum.xda-developers.com/showthread.php?t=863899
help me please
Bolt34 said:
I know this topic is not popular and most people may skip over it but please read. I am NO expert when it comes to this so if anybody can help out it would be most appreciated. I have a T-mobile My touch 4g( NOT the slide version) running ginger bread 2.3.4. I wanted to play a game called "Clash of clans" but it says i need firmware 4.1 or higher. I was bummed because T mobile stopped making upgrades for this phone a long time ago. I saw online from different threads and videos that I need to downgrade the firmware and go back to fre3vo 2.2. OK i'm fine with that. I had no Idea how adb worked so I saw a post on xda this site how to use it for dummies. I now know how to. I followed ALL steps from http://forum.xda-developers.com/showthread.php?t=1178912 on how I should go about this process. Everything went smooth up until the "Downgrading steps." I finally learned how to place the zip file named "PD15IMG.zip" in the root of sd card. Ok i had it. I also followed the manual downgrade routine. The phone went into boot-loader mode. The phone scanned the file and that took maybe 2 min before it asked me to update. I hit yes to update. I waited for the phone to update then it shut off. I guess the phone restarted to a black screen. The only thing I could see was the top portion bar where the battery and time info is. The rest of the screen was completely black. I took the battery out thinking that maybe the phone just needed to be restarted and this was the worst thing to happen. I turned the phone on and now the screen will NOT boot past the "t mobile mytouch 4g logo screen. I have no idea what to do from here. I went to go back to clockworkmod to see if i could repeat the process. The package scans like before then it asks me to update then I said yes. This is where the phone says its "updating" in pink letter on the side but NO progress is being made. Nothing happens and the phone seems unresponsive. I took the battery out and went back to clockworkmod. I tried to hit 'Factory Reset' but it just stays highlighted on factory reset and it wont move up and down. Nothing works. I took the battery out and re tried clockworkmod. I tried hitting recovery and then a "phone with a "green arrow" below shows up then the screen goes black and the phone vibrates 7 times then nothing else happens. I can no longer access the phone on my computer. Normally when I plugged it in the F: drive folder came up indicating I could change contents in the Sd card. I heard that you can change the setting using terminal and when i try typing "adb shell" it said it cannot find my phone and that my phone inst connected although it is connected to my computer. I have windows 7 Toshiba satellite so nothing is bad on the PC. Battery, cable, everything is fine no defects with the phone.
Also
A little information when ClockWorkMod is up. This is exactly what it says and this is exactly the color as it shows.
GLACIER PUT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
Apr 14 2011, 13;18;22
HBOOT
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
Since I can no longer access the phone on my pc I took the micro sim sd out and placed it in my samsung galaxy player 3.6 From there I can at least change what goes into the Sd card. I have searched countless hours and nothing else comes up. I CANNOT go back to the normal mode my phone used to be. I just freezes past mytouch4g screen. Please help anybody. I want to downgrade ginger bread 2.3.4 to fre3vo 2.2 so i can root and upgrade to jelly bean or something higher to play clash of clans since this phone wasn't compatable. Please somebody help. Can I ever use my phone again? Does this mean it's bricked? I'm an apple user so I have little experience with android. Somebody anybody help me out?
Here are a few links i used in the process
http://lifehacker.com/5853519/how-do-i-fix-my-bricked-android-phone
http://forum.xda-developers.com/showthread.php?t=863899
help me please
Click to expand...
Click to collapse
Bro calm down. I've been though panic attacks like this too lol
Open clockworkmod
To select or scroll use the TRACKPAD
Put a rom on your sdcard, find any in the resource bible in the development section
Do a factory reset and flash that rom
And yay,
N_otori0us_ said:
Bro calm down. I've been though panic attacks like this too lol
Open clockworkmod
To select or scroll use the TRACKPAD
Put a rom on your sdcard, find any in the resource bible in the development section
Do a factory reset and flash that rom
And yay,
Click to expand...
Click to collapse
-It won't allow me to use the track pad I can only use the volume up and down buttons to scroll. What rom should I put on my sd card? If you have a link or something that would be great.. Also when I try to factory reset the phone just freezes. I don't know what to do.
any rom
That screen you posted information from is called H-BOOT, it's like the factory boot loader. Clockwork MOD will show up after that but from what I'm gathering you didn't even install that in the first place. In H-BOOT you can only use the volume buttons and the power button to select so that is all normal.
So you downloaded the stock ROM and in the process of downgrading got stuck. If the SD card still works in other devices do you still have PD15IMG.zip on the card?
Also did you make sure to download the proper drivers for ADB and also for your phone? The ADB ones you should be able to find on this forum and the HTC ones you could get directly from you carriers website, and most likely somewhere on this forum. It will be up to you to really read, read, read, but I don't mind point you in the right direction.
You will find links of information with in this post http://forum.xda-developers.com/showthread.php?t=2288189
I would read through s-off / s-on and true rooting. I feel like you're missing drivers and basically just have nothing installed on the phone. So you aren't bricked, you just need to do more research. Bricked is the phone shows no screen at all and won't even turn on. I've done it once, and you are luckily not there. I believe the first time I rooted this phone I had the same problem of "is it installing...did I miss something...eff it, battery pull...oh no!"
Also select the recovery option and let me know what happens, if it advances you to the next screen that is what is actually Clockwork Mod recovery. If you actually have that then we are even better. I'll keep checking back tonight for ya.
tonyMEGAphone said:
That screen you posted information from is called H-BOOT, it's like the factory boot loader. Clockwork MOD will show up after that but from what I'm gathering you didn't even install that in the first place. In H-BOOT you can only use the volume buttons and the power button to select so that is all normal.
So you downloaded the stock ROM and in the process of downgrading got stuck. If the SD card still works in other devices do you still have PD15IMG.zip on the card?
Also did you make sure to download the proper drivers for ADB and also for your phone? The ADB ones you should be able to find on this forum and the HTC ones you could get directly from you carriers website, and most likely somewhere on this forum. It will be up to you to really read, read, read, but I don't mind point you in the right direction.
You will find links of information with in this post http://forum.xda-developers.com/showthread.php?t=2288189
I would read through s-off / s-on and true rooting. I feel like you're missing drivers and basically just have nothing installed on the phone. So you aren't bricked, you just need to do more research. Bricked is the phone shows no screen at all and won't even turn on. I've done it once, and you are luckily not there. I believe the first time I rooted this phone I had the same problem of "is it installing...did I miss something...eff it, battery pull...oh no!"
Also select the recovery option and let me know what happens, if it advances you to the next screen that is what is actually Clockwork Mod recovery. If you actually have that then we are even better. I'll keep checking back tonight for ya.
Click to expand...
Click to collapse
I appreciate the comment and help. Sorry i didn't know that I wasnt in colckworkmod just yet. Im new to android as I am an apple person. Some of the links i've found on this site are outdated or used by sites that are no longer running. If possible could you help direct me to the appropriate link so that I can download the correct rom? thank you so much!
first
First in your Hboot screen scroll with the volume button to "Recovery" and let me know what happens.
---------- Post added at 04:36 PM ---------- Previous post was at 04:29 PM ----------
Also did you go to tmobile and install the HTC drivers under the support menu for your phone?
These are all must I read through your post and also am currently reading the link you said you followed but if you didn't do all these prerequisite work it's no wonder why you froze up.
---------- Post added at 04:52 PM ---------- Previous post was at 04:36 PM ----------
I see, you said the Recovery goes black and vibrates 7 times. Something didn't install right. At this stage of working with your phone you won't see the F: drive pop up until we fully get you downgraded and get the ROM operational.
See what you can do with this link. Follow it and even redownload items from it. It's more updated then the one you used.
http://forum.xda-developers.com/showthread.php?t=928370
And let me know how it goes, and if I helped click the little thanks button~ like i said before I'll have time tonight to go back and forth and try and make this work. You just need to read your face off. HTC's can be tricky but at least it's not MOTOROLA...
---------- Post added at 05:11 PM ---------- Previous post was at 04:52 PM ----------
Found another thread too
http://forum.xda-developers.com/showthread.php?t=1538859&page=6
Page 4 has a link to some PD15IMG.zip files that could work, Page 5 has someone confirming which one works and then Page 6 this guy posts a video on how he fixed his.
Also make sure the phone is charged a low battery can cause boot loops, try and format the SD card and only have PD15IMG.zip be the only file.
lol I missed the fact that he's still in bootloader.
Bro just try flashing that stock img again
tonyMEGAphone said:
First in your Hboot screen scroll with the volume button to "Recovery" and let me know what happens.
---------- Post added at 04:36 PM ---------- Previous post was at 04:29 PM ----------
Also did you go to tmobile and install the HTC drivers under the support menu for your phone?
These are all must I read through your post and also am currently reading the link you said you followed but if you didn't do all these prerequisite work it's no wonder why you froze up.
---------- Post added at 04:52 PM ---------- Previous post was at 04:36 PM ----------
I see, you said the Recovery goes black and vibrates 7 times. Something didn't install right. At this stage of working with your phone you won't see the F: drive pop up until we fully get you downgraded and get the ROM operational.
See what you can do with this link. Follow it and even redownload items from it. It's more updated then the one you used.
http://forum.xda-developers.com/showthread.php?t=928370
And let me know how it goes, and if I helped click the little thanks button~ like i said before I'll have time tonight to go back and forth and try and make this work. You just need to read your face off. HTC's can be tricky but at least it's not MOTOROLA...
---------- Post added at 05:11 PM ---------- Previous post was at 04:52 PM ----------
Found another thread too
http://forum.xda-developers.com/showthread.php?t=1538859&page=6
Page 4 has a link to some PD15IMG.zip files that could work, Page 5 has someone confirming which one works and then Page 6 this guy posts a video on how he fixed his.
Also make sure the phone is charged a low battery can cause boot loops, try and format the SD card and only have PD15IMG.zip be the only file.
Click to expand...
Click to collapse
Ok Im going to try this now. Just hold on in there for me.
Lets see if this works
tonyMEGAphone said:
First in your Hboot screen scroll with the volume button to "Recovery" and let me know what happens.
---------- Post added at 04:36 PM ---------- Previous post was at 04:29 PM ----------
Also did you go to tmobile and install the HTC drivers under the support menu for your phone?
These are all must I read through your post and also am currently reading the link you said you followed but if you didn't do all these prerequisite work it's no wonder why you froze up.
---------- Post added at 04:52 PM ---------- Previous post was at 04:36 PM ----------
I see, you said the Recovery goes black and vibrates 7 times. Something didn't install right. At this stage of working with your phone you won't see the F: drive pop up until we fully get you downgraded and get the ROM operational.
See what you can do with this link. Follow it and even redownload items from it. It's more updated then the one you used.
http://forum.xda-developers.com/showthread.php?t=928370
And let me know how it goes, and if I helped click the little thanks button~ like i said before I'll have time tonight to go back and forth and try and make this work. You just need to read your face off. HTC's can be tricky but at least it's not MOTOROLA...
---------- Post added at 05:11 PM ---------- Previous post was at 04:52 PM ----------
Found another thread too
http://forum.xda-developers.com/showthread.php?t=1538859&page=6
Page 4 has a link to some PD15IMG.zip files that could work, Page 5 has someone confirming which one works and then Page 6 this guy posts a video on how he fixed his.
Also make sure the phone is charged a low battery can cause boot loops, try and format the SD card and only have PD15IMG.zip be the only file.
Click to expand...
Click to collapse
So I found a new img file and the same thing happens. It says it's updating but doesnt make any progess and it looks like its frozen. What should I do?
N_otori0us_ said:
lol I missed the fact that he's still in bootloader.
Bro just try flashing that stock img again
Click to expand...
Click to collapse
tonyMEGAphone said:
First in your Hboot screen scroll with the volume button to "Recovery" and let me know what happens.
---------- Post added at 04:36 PM ---------- Previous post was at 04:29 PM ----------
Also did you go to tmobile and install the HTC drivers under the support menu for your phone?
These are all must I read through your post and also am currently reading the link you said you followed but if you didn't do all these prerequisite work it's no wonder why you froze up.
---------- Post added at 04:52 PM ---------- Previous post was at 04:36 PM ----------
I see, you said the Recovery goes black and vibrates 7 times. Something didn't install right. At this stage of working with your phone you won't see the F: drive pop up until we fully get you downgraded and get the ROM operational.
See what you can do with this link. Follow it and even redownload items from it. It's more updated then the one you used.
http://forum.xda-developers.com/showthread.php?t=928370
And let me know how it goes, and if I helped click the little thanks button~ like i said before I'll have time tonight to go back and forth and try and make this work. You just need to read your face off. HTC's can be tricky but at least it's not MOTOROLA...
---------- Post added at 05:11 PM ---------- Previous post was at 04:52 PM ----------
Found another thread too
http://forum.xda-developers.com/showthread.php?t=1538859&page=6
Page 4 has a link to some PD15IMG.zip files that could work, Page 5 has someone confirming which one works and then Page 6 this guy posts a video on how he fixed his.
Also make sure the phone is charged a low battery can cause boot loops, try and format the SD card and only have PD15IMG.zip be the only file.
Click to expand...
Click to collapse
When I went to recovery mode..it went to a black screen with like a green symbol and box. Then the entire screen went blank and I noticed the phone vibrated "7" times. What should I do?
Bolt34 said:
When I went to recovery mode..it went to a black screen with like a green symbol and box. Then the entire screen went blank and I noticed the phone vibrated "7" times. What should I do?
Click to expand...
Click to collapse
7 vibrates of death.
Dun dun daaaaaa.
That's a brick. I think.
Sent from my HTC Glacier
N_otori0us_ said:
7 vibrates of death.
Dun dun daaaaaa.
That's a brick. I think.
Sent from my HTC Glacier
Click to expand...
Click to collapse
So in other words...I can't fix the phone then?
N_otori0us_ said:
7 vibrates of death.
Dun dun daaaaaa.
That's a brick. I think.
Sent from my HTC Glacier
Click to expand...
Click to collapse
Couldn't that just be due to a low battery also?
---------- Post added at 05:08 PM ---------- Previous post was at 05:00 PM ----------
These people couldn't even get into the Bootloader. That's why I believe there is slightly still hope for you.
http://forum.xda-developers.com/showthread.php?t=2188591
tonyMEGAphone said:
Couldn't that just be due to a low battery also?
---------- Post added at 05:08 PM ---------- Previous post was at 05:00 PM ----------
These people couldn't even get into the Bootloader. That's why I believe there is slightly still hope for you.
http://forum.xda-developers.com/showthread.php?t=2188591
Click to expand...
Click to collapse
I made sure the phone was fully charged and I had it plugged in. That couldn't be it.
last
Bolt34 said:
I made sure the phone was fully charged and I had it plugged in. That couldn't be it.
Click to expand...
Click to collapse
My last thread attempt, and if this doesn't work. I'd say check out Craigslist for a new phone. My Glacier 4G antenna, the actual hardware, I believe is shot. So I'm going to have to down grade and run through a similar process so I can send it back for a replacement. These things can get tricky so I feel your bricked pain. I've bricked a Motorola Atrix before.
http://forum.xda-developers.com/showthread.php?t=2329869
If none of this works. It's time to put it in a shoe box and bury it in the back yard.

Nexus 6P (Stock MMB29P) Stuck on boot after OTA, fastboot locked, adb sideload fails.

Hi
Since Friday my Nexus 6P freezes on boot animation logo.
I never tried to root my phone, neither force an updated on it (First time I went in recovery/fastboot mode was this weekend).
Friday morning I received a notification for an OTA update, so I clicked on it to install it and from this point my phone never started up again.
I tried many solutions but none of them worked, so I deciced to ask here finally as my last resort..
What I've tried :
Fastboot flash fails "device is locked" (and fastboot flashing unlock fails aswell because "oem unlock is not allowed" in dev options)
Recovery wipe data/factory reset works but my phone won't boot either (waited for ~1h)
Adb sideload OTA.zip (MMB29P → MMB29Q) fails "Verifying current system... System partition has unexpected content"
Nexus Root Toolkit (Flash Stock + Unroot with options Soft-Bricked/Bootloop) doesn't work
I run out of options, does anyone have another solution ?
Thank you
sorry I don't have ansewer except call google play support 855 836 3987
benrospars said:
Hi
Since Friday my Nexus 6P freezes on boot animation logo.
I never tried to root my phone, neither force an updated on it (First time I went in recovery/fastboot mode was this weekend).
Friday morning I received a notification for an OTA update, so I clicked on it to install it and from this point my phone never started up again.
I tried many solutions but none of them worked, so I deciced to ask here finally as my last resort..
What I've tried :
Fastboot flash fails "device is locked" (and fastboot flashing unlock fails aswell because "oem unlock is not allowed" in dev options)
Recovery wipe data/factory reset works but my phone won't boot either (waited for ~1h)
Adb sideload OTA.zip (MMB29P → MMB29Q) fails "Verifying current system... System partition has unexpected content"
Nexus Root Toolkit (Flash Stock + Unroot with options Soft-Bricked/Bootloop) doesn't work
I run out of options, does anyone have another solution ?
Thank you
Click to expand...
Click to collapse
Get to stock recovery using this guide, once there wipe cache partition then wipe data/factory reset. If that doesn't work call Google or RMA like error629 said.
http://www.androidexplained.com/nexus-6p-recovery-mode/
Read this thread. If I didn't know better, Id say it was yours.
http://forum.xda-developers.com/nexus-6p/help/command-t3308390
if your bootloader is locked and you didnt enable ADB in developer settings, you're out of luck
Contact google.
Soulfly3 said:
Read this thread. If I didn't know better, Id say it was yours.
http://forum.xda-developers.com/nexus-6p/help/command-t3308390
if your bootloader is locked and you didnt enable ADB in developer settings, you're out of luck
Contact google.
Click to expand...
Click to collapse
Yes exact same problem. I'll try to contact Google or Huawei then..
So I contacted Huawei Support (since I didn't buy it from the Google Store) and they told me to bring my phone to a PSM. PSM took my phone in charge and now I have to wait ~2 weeks (they send it back to Huawei). I'll update the thread when I get it back, this might be useful to somebody.
were on the same boat..
i remember a mate of mine uncheck the oem unlocking in the dev option.. then an OTA update came out and i updated it.. now the phone is stock only in bootloader. i wish i could enable the oem unlock.. but the problem is the phone wont boot normal.. pls help
im getting frustrated with my phone.. im thinking of overvolting the usb port with 12V so the dealership wont know about the reflashing
jeremmie said:
were on the same boat..
i remember a mate of mine uncheck the oem unlocking in the dev option.. then an OTA update came out and i updated it.. now the phone is stock only in bootloader. i wish i could enable the oem unlock.. but the problem is the phone wont boot normal.. pls help
im getting frustrated with my phone.. im thinking of overvolting the usb port with 12V so the dealership wont know about the reflashing
Click to expand...
Click to collapse
That would be fraud. Have you tried adb sideload?
No not yet.. i tried researching about sideload.. but i cant seem to understand it.. perhaps do you have any guide on how to do it? Would be really happy if someone post a guide.
---------- Post added at 08:29 AM ---------- Previous post was at 08:16 AM ----------
Also my nexus 6p wont enter recovery mode. It can only access the bootloader
So i cant make adb sideload to work because i cant access my recovery mode. It can only enter bootloader and barcodes and thats it.. pls help.. sigh..
jeremmie said:
No not yet.. i tried researching about sideload.. but i cant seem to understand it.. perhaps do you have any guide on how to do it? Would be really happy if someone post a guide.
---------- Post added at 08:29 AM ---------- Previous post was at 08:16 AM ----------
Also my nexus 6p wont enter recovery mode. It can only access the bootloader
So i cant make adb sideload to work because i cant access my recovery mode. It can only enter bootloader and barcodes and thats it.. pls help.. sigh..
Click to expand...
Click to collapse
If that's the case there's nothing anyone here can do or say to help you, your only option is sending it back for repair. Hopefully a lesson has been learned here.
Good morning
We should make group called nexus 6p bricked devices since we all got same problem .
I read in Google forum that March update released and some users got same problem after flashing it
So we have to make topic also called ( warning read before flash your ota ) at least to help new n6p users .
Ok so i got my phone fixed by my dealer.. So far so good. And they knew that i fcuked up my nexus so they've told me not to reflash the system again.
My nexus 6p is now bonestocked
Sent from my Nexus 6P using Tapatalk
jeremmie said:
Ok so i got my phone fixed by my dealer.. So far so good. And they knew that i fcuked up my nexus so they've told me not to reflash the system again.
My nexus 6p is now bonestocked
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I am happy to hear that hope mine fixed too , I think first thing you have to do is to unlock your bootloader and that's enough ATM .
jeremmie said:
Ok so i got my phone fixed by my dealer.. So far so good. And they knew that i fcuked up my nexus so they've told me not to reflash the system again.
My nexus 6p is now bonestocked
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
atef79 said:
I am happy to hear that hope mine fixed too , I think first thing you have to do is to unlock your bootloader and that's enough ATM .
Click to expand...
Click to collapse
I agree with this. Having an unlocked bootloader is insurance in case anything goes wrong in future.

[Android N Preview 3] Started to Bootloop this morning...

Hey all! My Nexus 6P that has been on N Preview since day 2 is now stuck in a boot loop. It will usually just display the Google logo and then reboot. Sometimes it will get to the very beginning of the Android boot animation, but rarely.
Unfortunately, I didn't even know about the OEM Unucking setting until I've been trying to get my phone to boot again. I've tried using clearing cache, factory restore, adb sideload, and the flashing instructions Google provides. I've also tried using SkipSoft Android ToolKit with no avail as well. At this point I don't care if I end up with Marshmallow or back on N. I just want my phone working again xP
Does anyone have any ideas on how to restore my phone back to a working state? Thanks!
It also might be good to mention is I'm not all that well versed in a lot of the android development tools. I'm not afraid to get my hands dirty though.
UPDATE (Thanks @NeoAcheron)
While this didn't work for me, this seems to work for some.
NeoAcheron shared the OTA update Google sends out to go from N to Marshmallow. YMMV, so best of luck to you!
If anyone has any other idea's to try, I'd be eternally grateful!
And remember kids, always enable OEM Unlocking like good boys and girls. (Settings -> Developer Options -> OEM Unlocking)
JPT62089 said:
Hey all! My Nexus 6P that has been on N Preview since day 2 is now stuck in a boot loop. It will usually just display the Google logo and then reboot. Sometimes it will get to the very beginning of the Android boot animation, but rarely.
Unfortunately, I didn't even know about the OEM Unucking setting until I've been trying to get my phone to boot again. I've tried using clearing cache, factory restore, adb sideload, and the flashing instructions Google provides. I've also tried using SkipSoft Android ToolKit with no avail as well. At this point I don't care if I end up with Marshmallow or back on N. I just want my phone working again xP
Does anyone have any ideas on how to restore my phone back to a working state? Thanks!
It also might be good to mention is I'm not all that well versed in a lot of the android development tools. I'm not afraid to get my hands dirty though.
Click to expand...
Click to collapse
If you can use fastboot fastboot system that should work out wipe userdata
jaythenut said:
If you can use fastboot fastboot system that should work out wipe userdata
Click to expand...
Click to collapse
Unfortunately, that didn't seem to work
Code:
> fastboot format userdata
Creating filesystem with parameters:
Size: 58688266240
Block size: 4096
Blocks per group: 32768
Inodes per group: 8192
Inode size: 256
Journal blocks: 32768
Label:
Blocks: 14328190
Block groups: 438
Reserved block group size: 1024
Created filesystem with 11/3588096 inodes and 271280/14328190 blocks
target reported max download size of 494927872 bytes
erasing 'userdata'...
FAILED (remote: device is locked. Cannot erase)
finished. total time: 0.013s
From the bootloader page on the phone...
Code:
Console: NULL
Battery OK
Device is LOCKED
Qfuse Status: ENABLED
Off-mode-charge: ENABLED
Download Mode: DISABLED.
Also worth a note...
Code:
> fastboot flashing unlock
...
FAILED (remote: oem unlock is not allowed)
finished. total time: 0.005s
format from stock recovery ?
@JPT62089 You are not alone. My Nexus 6P is experiencing the same problem now. Signed up for the Dev Preview, phone behaved strangely today, reboot the device as per usual, and now its stuck on the boot screen...
I have tried applying the preview OTA update, and the Factory firmware reset, with the same results as you.
This is awesome considering I didn't unlock the bootloader, because I would have thought installing stock firmware would be possible.
This sucks... Lets hope Google releases a fix soon.
---------- Post added at 03:02 PM ---------- Previous post was at 03:01 PM ----------
csjneek said:
format from stock recovery ?
Click to expand...
Click to collapse
Unfortunately telling the device to reset to factory doesn't help either. Seems like the latest update broke the OS completely.
Wooohooo! Glad I'm not the only one It's unfortunate to have such a major issue as Preview 3 has been extremely stable for me up until yesterday...
NeoAcheron said:
@JPT62089 You are not alone. My Nexus 6P is experiencing the same problem now. Signed up for the Dev Preview, phone behaved strangely today, reboot the device as per usual, and now its stuck on the boot screen...
I have tried applying the preview OTA update, and the Factory firmware reset, with the same results as you.
This is awesome considering I didn't unlock the bootloader, because I would have thought installing stock firmware would be possible.
This sucks... Lets hope Google releases a fix soon.
---------- Post added at 03:02 PM ---------- Previous post was at 03:01 PM ----------
Unfortunately telling the device to reset to factory doesn't help either. Seems like the latest update broke the OS completely.
Click to expand...
Click to collapse
JPT62089 said:
Wooohooo! Glad I'm not the only one It's unfortunate to have such a major issue as Preview 3 has been extremely stable for me up until yesterday...
Click to expand...
Click to collapse
The Developer Preview was never meant to be signed up by any average user without prior knowledge on Android Development. If you sign up for the beta program, then it's always imperative that you have the bootloader previously unlocked, in case this exact situation happen. Did you actually think that you can just sign up for the Beta program and hope that it will not cause any problems?
ttminh1997 said:
The Developer Preview was never meant to be signed up by any average user without prior knowledge on Android Development. If you sign up for the beta program, then it's always imperative that you have the bootloader previously unlocked, in case this exact situation happen. Did you actually think that you can just sign up for the Beta program and hope that it will not cause any problems?
Click to expand...
Click to collapse
I am a software technical lead, knowing full well what the implications might be of running beta software on any piece of computing equipment. However, not at any point when I signed up was there a statement that I need to unlock the bootloader. Booloader unlocking in my mind (and on previous devices, like the HTC One) was only required when you wanted to deviate from the Stock firmware on the device. This is stock firmware, from Google.
I'm generally quite excited to test new things and I report my findings often with details about my experience and how the software behaved upto that point. But this has left a bad experience and I am not participating in the program anymore due to this.
Coming back now to say "oh you shoulda known" is not constructive. I am interested in a solution, because Google pretty much bricked my device without me touching it. The update (and the beta version since the announcement) applied seamlessly, and was working fine until I rebooted the device today.
---------- Post added at 04:18 PM ---------- Previous post was at 04:09 PM ----------
Found this: https://www.reddit.com/r/Nexus6P/comments/4jzp1o/soft_bricked_nexus_6p_with_locked_bootloader_need/
Might be possible to reproduce the special ZIP file to create a "special" downgrade OTA zip file to unbrick it, just to unlock the bootloader (at the very least).
I will have to look into it later, as I am still at work, and need to tend to some other tasks before getting back to this.
Will keep everyone updated...
NeoAcheron said:
I am a software technical lead, knowing full well what the implications might be of running beta software on any piece of computing equipment. However, not at any point when I signed up was there a statement that I need to unlock the bootloader. Booloader unlocking in my mind (and on previous devices, like the HTC One) was only required when you wanted to deviate from the Stock firmware on the device. This is stock firmware, from Google.
I'm generally quite excited to test new things and I report my findings often with details about my experience and how the software behaved upto that point. But this has left a bad experience and I am not participating in the program anymore due to this.
Coming back now to say "oh you shoulda known" is not constructive. I am interested in a solution, because Google pretty much bricked my device without me touching it. The update (and the beta version since the announcement) applied seamlessly, and was working fine until I rebooted the device today.
Click to expand...
Click to collapse
Bootloader unlocks are extremely important if you want to do any system-level mods (rooting, flashing custom recoveries, rom). Not only does it allow you to deviate from stock firmwares, like you said, but it also opens a gateway in which you can just flash a factory image and resolve any potential problems that may arise from otherwise stock Android or any custom roms you have. And stock firmwares, whether from Google, Samsung or even Apple, don't always mean good, or even stable. They may be stable 99% of the time, but eventually bugs and glitches are bound to happen; that's why they are continually updated, and that's why the 2011 Samsung ICS brick fiasco happened.
I did not mean to insult you or anything in the reply. That being said, yes, you really should have known before venturing into flashing firmwares without unlocking the bootloader and creating a backup first. As for solution, have you recently installed any apps that may not be compatible with N? Can you boot into safemode and disable some apps? If you can actually go into safemode, check allow oem unlock, unlock the bootloader and reflash factory image.
ttminh1997 said:
Bootloader unlocks are extremely important if you want to do any system-level mods (rooting, flashing custom recoveries, rom). Not only does it allow you to deviate from stock firmwares, like you said, but it also opens a gateway in which you can just flash a factory image and resolve any potential problems that may arise from otherwise stock Android or any custom roms you have. And stock firmwares, whether from Google, Samsung or even Apple, don't always mean good, or even stable. They may be stable 99% of the time, but eventually bugs and glitches are bound to happen; that's why they are continually updated, and that's why the 2011 Samsung ICS brick fiasco happened.
I did not mean to insult you or anything in the reply. That being said, yes, you really should have known before venturing into flashing firmwares without unlocking the bootloader and creating a backup first. As for solution, have you recently installed any apps that may not be compatible with N? Can you boot into safemode and disable some apps? If you can actually go into safemode, check allow oem unlock, unlock the bootloader and reflash factory image.
Click to expand...
Click to collapse
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
NeoAcheron said:
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Glad you could make your phone work again. Make sure that you unlock your bootloader before unlocking or testing any new roms.
NeoAcheron said:
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Did you just flash every .img file? There does not appear to be any other way.
NeoAcheron said:
HEY HEY! It worked!
So you need to get this file: https://android.googleapis.com/pack.../53bd5f816ce0706903d1a69d50bca6cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Thanks for posting this NeoAcheron, I sideloaded this yesterday and was actually able to perform an adb sideload this time (found a handy tip... Once the phone is waiting for adb commands, unplug and plug it back into the computer as it may not already see it)
It didn't seem to immediately help, unfortunately. I let it bootloop for a while before giving up and then tried again last night. I had left it on my desk bootlooping for a while and then all of a sudden it was booted and waiting for me to set it up. I quickly did so and immediate went to settings to enable the OEM Flashing setting and just as I did so it went to the red warning screen and then proceeded to bootloop again... I tried to run fastboot flashing unlock again in hopes that my changing the setting took before it bootlooped, but still got the FAILED message. I've since tried every which way of factory resetting, sideloading again, leaving it for hours in bootloop, and still nothing
Anyone have any more ideas?
Maybe a dumb question...but
ttminh1997 said:
Glad you could make your phone work again. Make sure that you unlock your bootloader before unlocking or testing any new roms.
Click to expand...
Click to collapse
Deleted
---------- Post added at 10:19 PM ---------- Previous post was at 09:59 PM ----------
So you need to get this file: https://android.googleapis.com/packa...cd4f52b800.zip
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Can I flash this ( https://android.googleapis.com/packa...cd4f52b800.zip) in TWRP ? I am running N5...I wanted to go back to Marshmallow to be able to flash some roms.
Thanks
NeoAcheron said:
No offence taken, but I will make sure to unlock the device once I get it back up. Unfortunately the device doesn't boot at all, I cannot get it into safemode either (using the volume keys during boot).
What I do have though is the thread that is mentioned in the reddit post, I will need to check if this works before unleashing it here...
Will update when any developments made.
---------- Post added at 05:08 PM ---------- Previous post was at 04:46 PM ----------
HEY HEY! It worked!
So you need to get this file:
Get into the recovery mode of the device to do ADB sideload and update using that zip file. That zip file is the file Google will send to your device when you opt out of the Beta program, to effectively downgrade you back to Marshmallow.
Once you reboot, the device will reboot itself twice and come back as a stock Marshmallow device.
Please note that all your stuff will still be gone... The device will be fully factory reset after this.
I hope this helps you too!
Happy flashing, and happy testing!
Click to expand...
Click to collapse
Hey NeoAcheron. I'm having a similar issue. After years of flashing custom ROMs, I joined the Beta programme so I could do things 'properly' on my Nexus 6P. Been working fine for a fortnight, until today when it randomly froze, crashed, and is now stuck in a bootloop on the 'Google' screen. I can get into the bootloader menu, but every option I select takes me back to the 'Google' bootloop screen. I can't even get my PC to recognise it as a device so I can't sideload a workaround.
Any ideas, or is it basically useless? Google have offered me a replacement phone, but I'd like to try and rescue this one first
Thanks in advance
kristianj79 said:
Hey NeoAcheron. I'm having a similar issue. After years of flashing custom ROMs, I joined the Beta programme so I could do things 'properly' on my Nexus 6P. Been working fine for a fortnight, until today when it randomly froze, crashed, and is now stuck in a bootloop on the 'Google' screen. I can get into the bootloader menu, but every option I select takes me back to the 'Google' bootloop screen. I can't even get my PC to recognise it as a device so I can't sideload a workaround.
Any ideas, or is it basically useless? Google have offered me a replacement phone, but I'd like to try and rescue this one first
Thanks in advance
Click to expand...
Click to collapse
The first thing you could try wiping cache from the stock recovery, and see if it works. Do you have any data on the device that you desperately wanna save, and can't loose?
DJBhardwaj said:
The first thing you could try wiping cache from the stock recovery, and see if it works. Do you have any data on the device that you desperately wanna save, and can't loose?
Click to expand...
Click to collapse
Thanks DJBhardwaj - I'm all backed up. I just wanted to see if I could fix it myself because I'd rather not be without a decent phone for a week. I'm no expert and I usually need my hand holding, but I've managed to get out of a few scrapes in the past with custom ROMs and bootloops!
My issue is that I can't even access stock recovery. I can get into the fastboot menu using the hardware keys but selecting any ption from there throws the device into a bootloop again. I also can't get my PC to see the device and wrestle beck control using adb commands, so I'm a bit stuck :/
kristianj79 said:
Thanks DJBhardwaj - I'm all backed up. I just wanted to see if I could fix it myself because I'd rather not be without a decent phone for a week. I'm no expert and I usually need my hand holding, but I've managed to get out of a few scrapes in the past with custom ROMs and bootloops!
My issue is that I can't even access stock recovery. I can get into the fastboot menu using the hardware keys but selecting any ption from there throws the device into a bootloop again. I also can't get my PC to see the device and wrestle beck control using adb commands, so I'm a bit stuck :/
Click to expand...
Click to collapse
Have you tried on any other Windows or Mac PC? If you can get it to detect, then the problem would be pretty easily solved. To confirm if your device is being recognized, type in the following command in CMD/Terminal:
Code:
fastboot devices

No Factory Reset Option

My daughter managed to change the pattern on her phone while on vacation and she can't remember what the new one is. I have gotten into the boot menu in attempts to completely reset the phone, however, there is no option for factory reset. Can somebody please tell me how to wipe this phone so she can use it again.
I'm just gonna ask for someone who knows better. I guess you'd be better off leaving the bootloader locked so you can have the warranty, so would it be possible to flash TWRP through fastboot, then delete lockscreen database stuff with it, then flash stock recovery? All without unlocking the phone?
Also could you tell us the model? Is it an A2017G, A2017, or A2017U?
If the phone hasn't got fastboot, you would have to use MiFlash to flash A2017*_FASTBOOT_UNLOCK_EDL then get TWRP and delete the files.
---------- Post added at 10:56 PM ---------- Previous post was at 10:49 PM ----------
Also, if you do that process you could avoid resetting the phone. I'm just not sure if you can change system stuff without unlocking the bootloader. so until someone with actual knowledge shows up I'd advise you to hold on tight.
MasterDDF said:
My daughter managed to change the pattern on her phone while on vacation and she can't remember what the new one is. I have gotten into the boot menu in attempts to completely reset the phone, however, there is no option for factory reset. Can somebody please tell me how to wipe this phone so she can use it again.
Click to expand...
Click to collapse
unlock the bootloader.
Jusz go into recovery mode, shutdown the phone wait for 5 seconds than push the volume up and Power button at the same time and wait till. you are in recovery mode, than you can factory reset the phone
https://youtu.be/Rw5TMxyAGMc
nuridurdu27 said:
Jusz go into recovery mode, shutdown the phone wait for 5 seconds than push the volume up and Power button at the same time and wait till. you are in recovery mode, than you can
Click to expand...
Click to collapse
If only it was that simple. That was the first thing I did after 30 failed attempts for her figuring out her pattern. However there isn't am option to reset to factory. I've never seen a phone not have the option before
Choose an username... said:
I'm just gonna ask for someone who knows better. I guess you'd be better off leaving the bootloader locked so you can have the warranty, so would it be possible to flash TWRP through fastboot, then delete lockscreen database stuff with it, then flash stock recovery? All without unlocking the phone?
Also could you tell us the model? Is it an A2017G, A2017, or A2017U?
If the phone hasn't got fastboot, you would have to use MiFlash to flash A2017*_FASTBOOT_UNLOCK_EDL then get TWRP and delete the files.
---------- Post added at 10:56 PM ---------- Previous post was at 10:49 PM ----------
Also, if you do that process you could avoid resetting the phone. I'm just not sure if you can change system stuff without unlocking the bootloader. so until someone with actual knowledge shows up I'd advise you to hold on tight.
Click to expand...
Click to collapse
Slightly embarrassing realizing I even had the model of phone wrong. Not listening to my wife anymore. It is an axon 7 mini. Model B2017G. If there is a moderator that would like to relocate the post that would be fine
lafester said:
unlock the bootloader.
Click to expand...
Click to collapse
Is there a walkthrough on unlocking the bootloader? I haven't messed with getting that done before.
MasterDDF said:
Model B2017G.
Click to expand...
Click to collapse
Oops... Sorry man, but there's no proven way(or probably just no way) of doing this kind of stuff on the Axon 7 mini. For some reason there are zero developers for that phone
The only other thing I can think of is to put a bunch of random patterns, then wait, then do that again until the phone decides to leave you put her Google account and password. I hope that works...
Or one other thing, but I'm almost sure this won't work: if the phone has Nougat, which I doubt, you can look over at zte support if there's a Marshmallow system zip. Download it and extract the zip that's inside the zip, then throw it inside an SD card, put it in the phone, then go to the recovery and select to flash update, select it. It should wipe everything to oblivion.
---------- Post added at 01:42 AM ---------- Previous post was at 01:28 AM ----------
MasterDDF said:
Is there a walkthrough on unlocking the bootloader? I haven't messed with getting that done before.
Click to expand...
Click to collapse
Wait - even better, there seems to be a factory reset option. Look at this:
https://forum.xda-developers.com/axon-7-mini/help/b2017g-forgot-password-factory-data-t3596774
Choose an username... said:
[/COLOR]
Wait - even better, there seems to be a factory reset option. Look at this:
https://forum.xda-developers.com/axon-7-mini/help/b2017g-forgot-password-factory-data-t3596774
Click to expand...
Click to collapse
Was worth a shot. But I don't even get a robot. Any other device I've owned I get the robot laying on the ground.
MasterDDF said:
Was worth a shot. But I don't even get a robot. Any other device I've owned I get the robot laying on the ground.
Click to expand...
Click to collapse
I don't know. If that phone hasn't got a recovery then ZTE is weirder than I thought. Try power + volume up or power + volume down, it has to do something...
Hello, MasterDDF. I'm afraid that the last maintenance update removed the factory reset option from the Android Recovery Menu, however, we've confirmed that an update will be released soon for the Axon 7 Mini device. Since you are unable to unlock the device, we're happy to repair or replace the device utilizing your warranty. If you'd like additional information or, have any questions or concerns, please feel free to contact our Support team at 1-800-617-5065 or, via our social media on Facebook ZTEUSA, and Twitter ZTE_USA.
ZTEUSA Support

Stuck on twerp read only ...with lock

Bought a secondary essent, figuring if I was going to brick up something, better to brick up a 20$ cracked up POS than my day to day user.
Everything was going as planned, didnt use the 15 second loader used the platform tools...
unlocked her, added BMG's twerp file....there's my mistake...I didnt rename the file.
As I wrote that I realized that.
Cannot get the device to reconize thru adb tools but windows see's her as Meta(or something) tried the different commands but adb doesnt see it.
Cannot turn phone off, tried volume up down power every which way,,,,
Big white lock on the 'keep system on read only screen" and cannot move....in any fashion.
Help me if ya can please,,,phone is at 84%....maybe just letting her die off?
back to bootloader and
I am not sure what sequence of buttons did it, but it was not a rename problem, its a unresponsive twerp problem. Using the original twerp has not accounted for the updates this phone has gone thru....I think BMG got one that a bit more "user friendly"....so I will keep trying with this 20$ phone....also in any of the "tutorials there is mention of an A/B partition but no instruction on it...learning on the fly...
pen101 said:
Bought a secondary essent, figuring if I was going to brick up something, better to brick up a 20$ cracked up POS than my day to day user.
Everything was going as planned, didnt use the 15 second loader used the platform tools...
unlocked her, added BMG's twerp file....there's my mistake...I didnt rename the file.
As I wrote that I realized that.
Cannot get the device to reconize thru adb tools but windows see's her as Meta(or something) tried the different commands but adb doesnt see it.
Cannot turn phone off, tried volume up down power every which way,,,,
Big white lock on the 'keep system on read only screen" and cannot move....in any fashion.
Help me if ya can please,,,phone is at 84%....maybe just letting her die off?
Click to expand...
Click to collapse
Hold power longer than 10 seconds (hard reboot) then volume down and it'll boot bootloader. From there flash a working boot image with working TWRP patched for the Rom you are on.
Sent from my PH-1 using Tapatalk
---------- Post added at 05:34 PM ---------- Previous post was at 05:32 PM ----------
pen101 said:
I am not sure what sequence of buttons did it, but it was not a rename problem, its a unresponsive twerp problem. Using the original twerp has not accounted for the updates this phone has gone thru....I think BMG got one that a bit more "user friendly"....so I will keep trying with this 20$ phone....also in any of the "tutorials there is mention of an A/B partition but no instruction on it...learning on the fly...
Click to expand...
Click to collapse
https://www.youtube.com/channel/UCucUjVNJshybBA8JWftayVA check out my channel where I provide tutorials, reviews and files in links to complete pretty much any task for essential.
Sent from my PH-1 using Tapatalk
First and foremost,,,,
THANKS FOR THE REPLIES AND ADVISE.
Got up, drank a cup, dragged a brush across me head...booted up bootloader, hit on recovery mode and now back to square one with the latest pie flavor.
Sometimes you "over work" the problem.
As a mechanic I sometime got "stuck" and instead of getting frustrated, I simply walked away and came back to it, only to find (as with this) a simple solution.
I am expecting a tv box (PIE, 4 and 64)....should be a head scratcher.
Great forum, good peeps...MANY THANKS!

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