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Charging port broke... Should I unroot before I taking it in

Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App

Yes you should unroot just to be smart about it.
Why would you drop it in water?
So you have to pay the $100 deductible?!?

Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
Sent from my PC36100 using XDA Premium App

towncop1978 said:
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
Sent from my PC36100 using XDA Premium App
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You pay the $8 a month right?
That covers manufacturer defects.
Unless they see physical damage, they will cover it.

towncop1978 said:
Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App
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If you did not physically break the soldering pads off of the board then a sprint repair center will replace your phone for free. If you did then they will tell you to file a claim.
Sent from my PC36100 using XDA Premium App

it's not a short term fix, but buy an external charger with a couple of extra batteries from China for $20. It will take a few weeks to get, but I never charge my phone, just switch batteries.

I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
Sent from my PC36100 using XDA Premium App

towncop1978 said:
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
Sent from my PC36100 using XDA Premium App
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http://forum.xda-developers.com/showthread.php?t=780141

I believe they broke off because I feel the plug move within the port itself...
Sent from my PC36100 using XDA Premium App

Thanks matty... I will try this tonight when I get home... Hope it works.....
Sent from my PC36100 using XDA Premium App

Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.

iwin2000 said:
Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
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It's not that easy with the tiny boards on cell phones. You would have to be an expert at soldering and have specialized soldering equipment.

Charging port broke on mine also... Called Sprint to ask to replace it. You need to be stern when talking with the rep, this is a known defect of the EVO. And they will replace it at no charge as they did for me. I unrooted and had a replacement within 3 days. Hope this helps.
Sent from my PC36100 using XDA App

Sprint changed their service thing, They will service rooted phones.
Just don't expect them to still be rooted.
Source: http://forum.xda-developers.com/showthread.php?t=1184290

Ophois said:
Sprint changed their service thing, They will service rooted phones.
Click to expand...
Click to collapse
Unfortunately everyone's experience varies based on the store...even since the policy change.
Since unrooting takes only a few minutes its worth doing.

towncop1978 said:
I believe they broke off because I feel the plug move within the port itself...
Sent from my PC36100 using XDA Premium App
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The port will move reguardless of which condition your port is in. The only way to know for sure is to open up the phone. Which a sprint repair center will do for free for you since you have tep.
Sent from my PC36100 using XDA Premium App

When I had my evo I had the same problem I called it in and had them send me one.
Sent from my Nexus S 4G using XDA Premium App

I returned 2 phones to a repair center and all I did was flash a rooted stock rom and they replaced two phones due to a charging port no questions asked

My charging port broke, unfortunately my battery was so low I couldn't unroot. Luckily the guy at the sprint store was nice enough to work with me on it anyway and replaced free. He said that they weren't supposed to repair rooted HTC phones (for whatever reason). So hope that you're able to unroot and avoid the hassle.

My charging port also broke. So I took it to my local sprint store and they told me to return it to stock condition and come back. So I hopped on xda and downloaded a couple of things and unrooted it right in front of him on the spot.
I suspected the guy behind the counter didn't mind too much since he was showing me his rooted EVO running CM7. I should have my new phone in a couple of days.
Sent from my PC36100 using XDA App

HD2 no more :-(

Today I got home and found out my phone wont charge anymore I don't know how but I guess something inside the USB port died Idk.. but I love this phone I'm writing this with my last bit of battery I finally got it how I wanted it I just got the sense like miui rom ugh :'(
Sent from my HTC HD2 using xda premium

relldroid said:
Today I got home and found out my phone wont charge anymore I don't know how but I guess something inside the USB port died Idk.. but I love this phone I'm writing this with my last bit of battery I finally got it how I wanted it I just got the sense like miui rom ugh :'(
Sent from my HTC HD2 using xda premium
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My condolences But you could just replace the USB port. You can find one very cheap on ebay.

This has happened to me . The usb in the phone has come loose and won't charge.
I thought of fixing it myself but didn't want to **** my phone up. So I found some mains battery chargers from eBay and they are working really well . Charges my batterys well and had no problems in a month now .
The chargers were only 4 pound . So not to bad and you can get a battery with them too but pay a little more .
Sent from my HD2 Transformer using XDA App

10507 said:
My condolences But you could just replace the USB port. You can find one very cheap on ebay.
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Thank u, im using this horrible sidekick 4g now, if its possible I will get it replaced by a profession I love that phone leos are perfect
Sent from my SGH-T839 using xda premium

It's better to replies the usb port. Always to replies the batteries is bad.

(Q) Nexus 7 broken screen. Warranty!

Hi guys I want to make a question. Today I saw the screen of my tablet broken in the side as you cab see in the photos. This didn't happen from dropping or press on it. It doesn't have signs of drop either. The tablet is full functional only this corner don't work. I want to ask if I can claim free repair from Asus because it's not my fault. The tablet is 15 days old and this happen by itself.
Thanks in advance
Sent from my Nexus 7

Bump
Sent from my Nexus 7

First of all, don't bump your thread so soon. Only bump if you've had no reply in 24 hours.
Now to answer your question, the only way you'll truly know is by asking them. Different situations are different so no one could really tell you.

Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7

I think they may do depending on the situation.
You'll just have to explain everything to them and hope for the best really.
Sent from my Nexus 7 using xda premium

Necronhyperion said:
Oh sorry about that. I wanted some opinions before I call. Anyway now the Asus support line is closed until Monday I think. I mean is it possible to replace it free or they don't change broken screen's no matter what?
Thanks for the fast reply and sorry again
Sent from my Nexus 7
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Click to collapse
generally a broken screen would be considered physical damage, which the warranty wouldnt cover. it would be very hard to prove that the screen broke all by itself, the weight of the proof would be on you. the only thing that might save you is getting the right customer service representative that is sympathetic to your cause. be very nice to them when you call.

Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7

Necronhyperion said:
Asus says it's not covered by warranty and the price to fix it is 150 €. So I'm going to buy new lcd+digitizer from eShop. Anyone knows were I can find it cheap?
Sent from my Nexus 7
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Quite honestly, most just end up replacing the entire tablet because of the disproportionately high price for the LCD/digitizer.
Sent from my Nexus 7 using Tapatalk 2

Sure am glad I bought mine at Walmart and got the extended warranty that covers screen breakage for $20
Sent from my Nexus 7 using Tapatalk 2

I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app

I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app

What did you tell Asus? I have the same problem and they quoted me 150usd to fix. I can't recall how the screen cracked. It just seem to happen out of nowhere.
JaSauders said:
I was reading this thread hoping that they would replace it. If you did not cause the crack under no circumstances should you be stuck stuck the bill. Period. I'm glad things worked out!
Sent from my Nexus 7 using xda app-developers app
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I told them that it's not my fault and I didn't drop it or something.like that. Maybe they saw that my tablet was like New no scratches or hits in the corner. I don't know for sure it must be in technicians hands of he will fix it for free
Sent from my Nexus 7 using xda app-developers app

Necronhyperion said:
I send it To Asus service 10 days ago and the fixed it for Free. Now is New again in my hands
Sent from my Nexus 7 using xda app-developers app
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was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:

chismay said:
was about to say matey lol another guy on youtube broke his screen by pressing the power button, it was clearly a manufacturing fault and asus did fix for free. nice one on getting the same:good:
Click to expand...
Click to collapse
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium

borrowedchief said:
This happened to me. Hit power button and screen cracked from middle left to bottom right. Its on itsway to Asus right now.
It had some screen lift on the left, but never bothered me. I can't help but think that's what caused it.
Cross your fingers for me !
Sent from my Nexus 4 using xda premium
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sounds exactly the same heres the vid. if you read the comment the guys did get a free repair with asus admitted a manufacturing fault

Just a quick update. My tab reached Asus on Friday. Checked status and it says repair in progress. Hopefully this is good news, as I haven't been notified regarding a charge for repair
Sent from my Nexus 4 using xda premium

Update 2.
Received info that it is ready to ship. No charge. Asus came through on this one. Hopefully if anyone else suffers the same fate, the results will be the same
Sent from my Nexus 4 using xda premium

How the hell do you crack the screen pressing the power button!?

Exactly. But it happened.
Sent from my Nexus 4 using xda premium

Play back to life!!!!

My plays flex cable bit the dust a few months ago but now I have successfully brought it back to life and it works just as good as ever!!
Ps. Installing the flex cable is not fun or easy lol for those who want to try. I broke the first flex cable I ordered doing it and had to order a second but now she works great! Prolly keep this as a secondary phone while im still in a rogers contract.
Sent from my LT28i using xda app-developers app

Another flex cable bites the dust. SE really went to town with the cheap components they used.
My PLAY will be out of warranty in about 4 months, thanks to the 2 year warranty in the uk, so I plan on opening and closing it several hundred times until it breaks so I can send it to the service centre to be fitted with a new one.

Its not the quality of the cable thats the problem it rubs against a metal peice everytime u open and close it. All they really had to do was put a plasitic protector over that metal peice lol. The stupid slide thing is riveted shut so I cant really do anything myself just keep throwing cables at it lol only 12 bucks on ebay
Sent from my Sony Tablet S using xda app-developers app

Play back to life!!!!
Click to expand...
Click to collapse
For a second I thought that they released the new update !
But congratulation on getting your Play fixed and thanks for sharing your experience

Xperia-Play said:
For a second I thought that they released the new update !
But congratulation on getting your Play fixed and thanks for sharing your experience
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Haha my bad I prolly should have put the title as (my play)
Sent from my Sony Tablet S using xda app-developers app

psxpetey said:
My plays flex cable bit the dust a few months ago but now I have successfully brought it back to life and it works just as good as ever!!
Ps. Installing the flex cable is not fun or easy lol for those who want to try. I broke the first flex cable I ordered doing it and had to order a second but now she works great! Prolly keep this as a secondary phone while im still in a rogers contract.
Sent from my LT28i using xda app-developers app
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Click to collapse
Hey can you link me where to get that flex cable? Mine went bad yesterday. Do you by chance have a guide or any pointers to change the cable as well? Thanks, I really appreciate your help.

They're on ebay all the time. Mine wore out but it was under warranty, they sent me a new phone as a replacement. I had already moved on to a modern Android phone so my brand new PLAY is still in a box. I like to take it out and look at it sometimes.
http://www.ebay.co.uk/itm/SONY-ERIC...ABLE-FLEX-CONNECTOR-R800-Z1-Z1i-/270850617696

any advise
Mine broke also any advise/how to help you can pass forward?

No broken cable yet, but maybe I haven't slided mine enough yet. :x

alquistador said:
Mine broke also any advise/how to help you can pass forward?
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Ya when you fix it take the platic head off the connecter and be reeeeeallly gentle
Sent from my LT28i using xda app-developers app

Ahh the flex cable issue...
Mine has never faulted, however I've replaced the cable in my friend's Xperia Play twice already.

Spizzy01 said:
Ahh the flex cable issue...
Mine has never faulted, however I've replaced the cable in my friend's Xperia Play twice already.
Click to expand...
Click to collapse
Ya I think it happens because the slider gets loose causeing a pull on the cable and it rubs on the metal peices hard
Sent from my LT28i using xda app-developers app

flex cable
I have to replace mine. Any information to help the repair go well?

alquistador said:
I have to replace mine. Any information to help the repair go well?
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Click to collapse
Ya theres a video on it in YouTube that should help its done by a British black dude hell walk you through it step by step
Sent from my LT28i using xda app-developers app

Delete please!

I've searched before posting this topic and even found one thread with the same topic, but unfortunately didn't get the desired answer as the member who opened that thread didn't replied back.
So, i have received my RMA device but now the problem i am facing is i dont have the original charger of my device, so shall i send my device only with their label OR do i have to order one original and then send it back?
Has anyone else send their device without charger ???
This is my actual question :/
Sent from my Nexus 4 using xda app-developers app

No one ????:/
Sent from my Nexus 4 using xda app-developers app

eefo said:
I've searched before posting this topic and even found one thread with the same topic, but unfortunately didn't get the desired answer as the member who opened that thread didn't replied back.
So, i have received my RMA device but now the problem i am facing is i dont have the original charger of my device, so shall i send my device only with their label OR do i have to order one original and then send it back?
Has anyone else send their device without charger ???
This is my actual question :/
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I am EXACTLY in the same boat. My relative forgot the charger when went travelling. Now he needs to RMA as netiher the camera is working nor phone's signals.
But tell me this, firstly how did you get the RMA, as in they must have hold up the amount, right? so if you dont send it back, they will deduct the amount from your account.
Moreover, i heard Google exhausted their complete N4 inventory, then how come they are sending RMAs? Is Google having a separate RMA stock of N4s?

filthykid said:
I am EXACTLY in the same boat. My relative forgot the charger when went travelling. Now he needs to RMA as netiher the camera is working nor phone's signals.
But tell me this, firstly how did you get the RMA, as in they must have hold up the amount, right? so if you dont send it back, they will deduct the amount from your account.
Moreover, i heard Google exhausted their complete N4 inventory, then how come they are sending RMAs? Is Google having a separate RMA stock of N4s?
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Click to collapse
Okay, the problem with my phone is its charging port, so i simply called them and mentioned the issue and they've explained the procedure.
Took money out and send me the replacement device
Now i have 21 days(19 left) to send my device to them, thats why i am kinda in a hurry to know if they'll accept it without the charger or not :/
Sent from my Nexus 4 using xda app-developers app

Well i guess no one had the same issue as mine, so I'm about to order the charger and then I'll send it back.
So i request the admins to please CLOSE THIS THREAD.
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