I know you guys are probably sick of this, but I have an 02 XDA mini in the UK. My question is, has anyone managed to get a new handset under warranty for any of the following common issues?
Very loose stylus, flaking paint, flaking buttons and now the handsfree socket has gone funny too.
As a trainee solicitor, I know that the Sale Of Goods Act requires any goods to be:
1. Free from any minor defects.
2. This includes appearance and finish.
3. Products should be durable.
I would say that the Wizard fails on all these criteria. I've only had this thing since March, so its another 5 months before I can renew my contract and get a new handset. I really think that for the cost of these things you should expect a reasonable looking product. It's very nice that it has alot of features, but if it looks a mess when I get it out of my pocket at work it makes me look unprofessional. For the cost that is unacceptable. Also, the dodgy audio jack is making my tube journeys ever more unpleasent.
If you have any of these issues, please just make a post anyway, even if you've done it before. I managed to get a new BlueAngel once by proving the whistling screen was a warranty issue thanks to people posting on XDA-Dev. PPC GEEKS - STAND UP AND UNITE
iive had mine replaced in USA many times due to this..
Brilliant! Anyone else?
i havent had mine replaced.. but I do have the black paint flaking off of the device... I didnt know that it would be covered.
My O2 XDA Mini S (Wizard) had flaking black paint, a loose stylus (with a strip of selotape around it to stop it falling out) and also no logos on the email or internet buttons as they'd worn off.
I have just had a replacement through insurance as I dropped the phone, but if I hadn't of had that, I'd have been very interested in getting it replaced under warranty as I don't believe the finish is robust enough to stand up to normal daily use.
Good luck!
Cheers guys, keep 'em coming. The more peoplesay they have this problem, the better chance I have of getting a new one on warranty.
Myself and 3 of my close friends have XDA minis. Every single one (including the 2 extras we have had because of faults or insurance) have suffered the stylus and flaking issue. It usually happens after about 2 months. The stylus thing is most annoying because those things are expensive when they fall out!
This seems like a fair price to me. Is it? What hardware issues should I be looking for, common wear/tear's etc?
Thanks guys! This will be a nice (slightly heavier) upgrade from my Blackjack2 and 2125.
superultra said:
This seems like a fair price to me. Is it? What hardware issues should I be looking for, common wear/tear's etc?
Thanks guys! This will be a nice (slightly heavier) upgrade from my Blackjack2 and 2125.
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There's quite a list of things to look out for. Be aware that there are quite a few being dumped on the net because of pretty serious issues. Having said that, there are good ones around.
You should not buy one that:
1
has ever had a white screen or fading screen problem
2
Shows a "No GSM" error
3
has a screen alignment issue (even a minor one)
4
has a slide out keyboard so loose that holding it up to your ear makes it slide out a little (this fault is fixable - but not entirely straightforward)
5
switches completely off from time to time (may be a minor battery contacts fault, but can be cracked solder joints on the battery connector.)
6
has ever suffered from applications closing for no reason or the start menu opening for no reason. (can be a sign of alignment issues or contamination under the screen bezel)
7
ever had charging problems or other issues with the USB socket. This can be replaced but the cost is probably not worth it unless it's DIY
8
a loose stylus is a hassle. Some are so loose they just fall out. I have instructions to fix this but easier to avoid the issue.
Im sure other folk can think of a few other things.
It may be worth buying one that is cheap if the rear speaker or front speaker is not working. The rear speaker is of just a loose connector and is just under the rear casing. The front earpiece speaker can be faulty due to loose spring connector (fixable, but a major dismantle - it can be replaced if necessary with a relatively cheap motorola alternative)
Mike
PS I am not up on current prices. Just the other day someone got one at $120 which was not thought to be a bargain. However with the Hermes, I'd rather pay a few more dollars for one that works ok rather than one that has one of those white screen or alignment problems.
That is a great answer. Thanks very much Mike. I'll post here how it turns out.
thats where i found mine, turned out great. this may not seem like the obvious , but one of the main reasons i like craigslist purchases is that they are usually meet face to face affairs. people that are going to scam you by selling you junk are less likely to do so face to face, at least thats been my experience. I think thats price is fair if its in halfway decent shape.
go for it, not a bad price if specs check out like Mike said...
Picked it up, checked for all issues and asked some questions. Seller was mostly tech-illiterate but I dropped her down to $80.
Thanks so much for the advice all. I'll off to upgrade this puppy!
Excellent! Happy Flashing
Does anyone have any experience with swapping the housings between the 2? I am getting the Pure tomorrow but prefer the housing of the Diamond 2 whos full housing is available for purchase. Ive done a ton of swaps, even the iphone, but never between htc rebranded devices... any thoughts?
I'm not sure how well that is gonna work out for you. There are different things between the two of them. First the layout of the buttons. But that may not be a problem. The Unlocked Diamond2 has a front facing camera. So there may be an issue there. The device is curved differently so who knows it the Mini USB port will align right.
I'm sure that no one has done it since the Pure has only been out for a few days and some people that are getting it don't even know of the Touch Diamond2 or that the PURE is a Touch Diamond2. The T-mobile EU version is just like the pure but has a FF camera. So if anyone who has that phone and has done a swap can tell you for sure but I doubt it. There could be slight changes the just throw the entire thing off.
I was just thinking about that. I too prefer D2's design over pure's but I needed 3G. I've done many phone customizations and would definitely undertake this task if it's possible.
I think one of you should try and see if it's possible. There are TD2 Housings for sale on ebay. $20. Worth it if it works.
The $20 one may just be the housing. I asked the seller if its the complet 3-peice housing set. If not there are more for under $40 that show pics of the full set and say its the full set in the description. If you don't trust ebay go here and pay the full price. They have original OEM parts for almost any mobile.
CNN.CN
yeah i found the cnn one and will probobly end up doing that, from the pictures they look like they both have everything in the same places, except the front facing camera will not be there. I wouldnt be suprised if you could add that though during the swap...
76flip said:
yeah i found the cnn one and will probobly end up doing that, from the pictures they look like they both have everything in the same places, except the front facing camera will not be there. I wouldnt be suprised if you could add that though during the swap...
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Any updates on the housing swap project? Was it do-able?
Just curious.
You will have to replace the digitizer as well. It's impossible to remove without damage. Also, be careful with the ribbon cables. You need to slide the black retainer slightly to remove them...
BTW....P.M. me if you get into it and get stuck or nervous. I have taken mine apart a good 5 times to get the dust out of it.
swap housing (front facing camera)
76flip said:
yeah i found the cnn one and will probobly end up doing that, from the pictures they look like they both have everything in the same places, except the front facing camera will not be there. I wouldnt be suprised if you could add that though during the swap...
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I have not opened my pure yet but I know past phones that AT&T left the front facing camera off the socket was on the board you just needed the camera itself and plug it in
did anyone try this yet? i really want to do it because the hard plastic gets scratched up really easily and the back cover is starting to look bad.
Ya the Pure is dog ugly compared to the Diamond 2 IMO...I doubt it will be possible though, to do that switch.
mastdesi said:
did anyone try this yet? i really want to do it because the hard plastic gets scratched up really easily and the back cover is starting to look bad.
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You guys don't read do you?
Look at Tomtommy306's posts.
So over a trip I went on, my beautiful HD2 stopped working. I have my suspicions as to what caused the damage, but they still come off as odd. Basically, I had my HD2 working perfectly ... I went into the bathroom to take a shower ... and I guess it was steamier than usual [since I was in a different climate than usual] ... the next day the device would vibrate to indicate boot but only display a faint logo onscreen of the ROM I am using [meaning backlight broken] then it would turn off after trying to boot I guess. I checked out the phone, looked for damage or water or anything ... couldn't find anything significant. I did notice that the tags on the phone and batter, which I learned are for water detection, had turned red. That struck me as odd because it wasn't the first time I had the phone in the bathroom with me. In any case, at this point the device won't even turn on ... plugging in the charger does nothing. It is basically dead.
NOTE: AT NO POINT DID THIS PHONE GO INTO THE SHOWER OR TOILET OR WHATEVER. IT WAS PLACED DOWN ON A DRY SURFACE BEFORE THE SHOWER.
So I am going to T-Mobile tomorrow, see if they will be kind to me haha. I highly doubt it, because the tags don't lie .. regardless of whether or not I feel it was a valid case of "water damage".
So, if they give me warranty and provide me with a new HD2, then this thread will be useless, but under the assumption they don't ... I was wondering if the HD2 is the phone to stick with.
I think it is great and all, but I always wonder if there is something better.
I was reading that the Nokia N8 can be run on T-Mobile USA when unlocked, I am not sure of the truth behind that ... but the specs on that device look pretty awesome. I just don't like that it is a huge switch from WinMo/Andro/WP7 capabilities. It also doesn't have that XDA-Developers community backing.
That is basically all I was thinking in terms of alternatives ... any other thoughts?
Man that really sucks about your HD2, and that is very curious that the water indicators turned red. I also don't think you will get much love from T-Mobile either because of the water indicators. But I say get another HD2, I know it is starting to become a older device now but to me there is just no other phone out there that can stand up to the awesomeness of the HD2. Besides you know if you get anything besides a HD2 you will be kicking yourself in the butt later on for not getting another HD2.
The Nokia N8 will not keep you happy, there are issues with both the software and hardware, similarto the issues Nokia software has been displaying from the 5800/5530 software fiasco.
I would never go near a top range nokia - they have lost the plot over the last 2/3 years. all imho of course
I have a myTouch 4G/HTC Glacier and the phone is a beast. screen looks awesome(but not as big as hd2), hspa+, 768mb RAM, front facing camera, etc...lots of nice ROMS and great devs. Im running cm7 rc4 on mytouch and get 30+ hours on a full battery charge
So I went to T-Mobile today ... they instructed me to call Customer Care and they should be able to send me a new device. Looks like I am sticking to the HD2.
I am still curious though: I am aspiring to be a Software Developer (actually, Cornell CS '15 ), and for that reason I know the HD2 is a great phone for me [I think it is like 5 different OSes it can run]. I have been curious, because I haven't had the time to sit down and do this myself, which OS is best to have on NAND ... since now the HD2 can do WinMo, Andro, [and WP7?] on boot. I feel like WinMo is a great choice, because then I can use HARET to boot Android ... but then I can't use WP7. And if I choose WP7, then I am stuck with just that. And if I choose Andoird, then I am stuck with just that.
I dunno ... just something to ponder I guess Opinions are greatly appreciated
Keep checking this thread m8 for ppl's views on OS.
http://forum.xda-developers.com/showthread.php?t=1020358
Cyclonezephyrxz7 said:
So I went to T-Mobile today ... they instructed me to call Customer Care and they should be able to send me a new device. Looks like I am sticking to the HD2.
I am still curious though: I am aspiring to be a Software Developer (actually, Cornell CS '15 ), and for that reason I know the HD2 is a great phone for me [I think it is like 5 different OSes it can run]. I have been curious, because I haven't had the time to sit down and do this myself, which OS is best to have on NAND ... since now the HD2 can do WinMo, Andro, [and WP7?] on boot. I feel like WinMo is a great choice, because then I can use HARET to boot Android ... but then I can't use WP7. And if I choose WP7, then I am stuck with just that. And if I choose Andoird, then I am stuck with just that.
I dunno ... just something to ponder I guess Opinions are greatly appreciated
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If you choose WP7, you can run Android off SD card via MAGLDR.
Sent from my HTC Vision using XDA App
So its official, adios HD2
I wish the device weren't so darn expensive! Unless I get paid as I am expecting for a little job I did recently, I may have to put off my hopes to get another HD2 for a while.
Anyone have any good recommendations of where to buy a New or LIKE New HD2 cheap? ... I can deal with superficial damage on the back-side, as long as the camera lens and the entire front side have NO damages to them [and of course the phone functions like new]. I have scavenged ebay a bunch today...best offer I could find was about 300$ for a brand new device, 280$ for a Like-New that fits my criteria ... 250$ for a like-new that is a little less appealing.
*note: changing the thread title so it doesn't seem to go off topic
Cyclonezephyrxz7 said:
So its official, adios HD2
I wish the device weren't so darn expensive! Unless I get paid as I am expecting for a little job I did recently, I may have to put off my hopes to get another HD2 for a while.
Anyone have any good recommendations of where to buy a New or LIKE New HD2 cheap? ... I can deal with superficial damage on the back-side, as long as the camera lens and the entire front side have NO damages to them [and of course the phone functions like new]. I have scavenged ebay a bunch today...best offer I could find was about 300$ for a brand new device, 280$ for a Like-New that fits my criteria ... 250$ for a like-new that is a little less appealing.
*note: changing the thread title so it doesn't seem to go off topic
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I may be willing to sell my hd2
So I ended up buying a new [Used] HD2. I was told that the only issue was the metal plate over the batter [which I saved from my old HD2] ... so I was fine with it. I just got it today, it had a few minor scratches on the screen as well as what i think is a tiny Crack. So I am debating putting up with it, or calling the guy up and asking him what is up with that...
I purchased it on eBay ... so I just wanted your opinion on this: I bought it pretty cheap [235$] in comparison to other offers on the site, and the description was:
HTC HD2 (T-Mobile) cell phone
Used but in overall excellent condition
The only issue is that the metal cover on the back has some scratches, nothing major, screen is excellent
Includes phone /w battery and charger only, charger is not the original HTC charger, but it works 100%t
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I called the guy up to ask a few questions: Is it just the back-plate that has superficial damage? Has the device been tested to work as though new? The screen has nothing on it? And the guy basically told me that the back-plate was the only issue. Now that I have the phone, though, there are those minor scratches, and that small crack on the screen, as well as the cover to the earpiece missing/worn so it is silver now, and also the top right and left corners have a bit of damage.
Basically, when I put the soft-shell cover I have over it [stock], I can't see any of the superficial things except the screen, so they don't bother me as much. After all, it was listed USED, so I expected so much. I am just concerned about the SCREEN. If it is a crack on the screen, it will just get worse with time, am I right? If it were a scratch I could deal with it MAYBE, but being a crack I just don't want to have to look towards buying a THIRD device later on due to a cracked screen ...
[by the way, this crack wasn't a result of shipping I think ... it was in a nice thick layer of bubble-wrap and none of the bubbles had popped.]
So what is your opinion? Should I call this guy up, see what the deal is? Or should I deal with it?
Opinions appreciated!
EDIT:: Here are some low-res photos [one close-up, one far away]. I had to use my Exca to take them, I couldn't find my camera
www.chicken-eggsolutions.com/Max/IMAGE_026.jpg
www.chicken-eggsolutions.com/Max/IMAGE_027.jpg
Swapping just the one piece is harder than swapping a glass digitizer screen combo, since to get them apart involves baking the phone for so many minutes at (I think it is) 60 degrees, then you will need to glue the new one back to the digitizer.its not just a simple swap. Plus the screen is the last piece in the stripdown process, EVERYTHING comes apart before you get to the screen.
If I were you I'd consider asking for some money back and live with the crack, or if he wont go for that tell him you want full refund. But you need to be quick, eBay will support your claim but leave it too long makes it look dodgy.
as for cracked screen getting progressively worse, that's not necessarily the case. I dropped mine ages ago (several months) and it now has around 8 or9 large cracks, all the way through the glass radiating from one corner all the way up to the top, and they are no worse now than when it happened, (i have a screen protector to save my fingers from possible sharp bits) though the rigidity has suffered greatly, and it now creaks and groans when it gets pressure in my pocket.
Yeah, I figured so much about the screen ... Turns out what I have is screen+digitizer, but the cable for the digitizer isn't in any condition where it will work again, haha. I didn't expect/want to do a screen-replace when I took apart my broken HD2.
Yeah, I know I have to act quickly for eBay to hold up a better case, in case the guy doesn't want to be easy about it. I just got the phone literally an hour ago in the mail.
I'll try to have some more higher-res photos up by tonight because I am still not sure if it is just a nasty scratch, or a crack...and as you can see my Excalibur doesn't exactly take a good picture haha. What I find odd is that usually a crack starts at the edge of the glass and progresses inwards, but this one starts in the middle of the screen and has like 3 little 'legs' of it coming out. I'm not scratch/crack expert so I can't really say ... I'll just have the photos up later.
Otherwise, I'll probably call the guy up tomorrow, see what the deal is/is going to be.
I would demand a Partial refund if you are happy enough with the phone.
If you get it, buy a zagg invisible shield screen protector to preven the crack from getting any worse. Had some good and bad luck with ebay purchases, but thats a story for another thread
Could be a pressure crack, I have a friend with a desire HD and he sat down with it in pocket, and a lighter against the screen, and he has a similar sounding crack, a few small cracks radiating out from a tiny central chip.
Okay, so I got the higher-res images ... the links are as follows:
www.chicken-eggsolutions.com/Max/IMG_0278.jpg
www.chicken-eggsolutions.com/Max/IMG_0279.jpg
www.chicken-eggsolutions.com/Max/IMG_0280.jpg
www.chicken-eggsolutions.com/Max/IMG_0281.jpg
I think that 280 shows it the best, the others give you a view of it in respect to the whole phone. It isn't huge or anything ... decently sized. When the screen is on, I really have to look to find it. Besides feeling it with my finger as I swipe over it, I wouldn't really be bothered by its being there. My friend said it seems more like a surface scratch, but unlike the other scratches, I can actually feel this one [which is why I think it is more like a crack]. Ohh semantics!
In any case, just another curious question. Seeing as I just got the phone, I haven't put on any custom ROM or anything, assuming I would have to settle an issue potentially, but I realized when trying to hook the phone up to my computer that the SD card didn't register. It had registered just fine earlier today, and at my friends house. Then I didn't use it for maybe 4 hours. Then just now it didn't register. It was fixed with a reboot. Is this likely an OS thing that will be fixed with a new flash of a better ROM [this is running a STOCK rom by the way]. This phone would be pretty limited without its MicroSD Card slot. I just want to make sure that if that is a hardware issue, I bring that up.
I guess this will be the final post/update:
I talked to the guy, and he offered me either to ship it back at my expense [but still get a full refund], or he could give me $25 for the inconvenience/hassle. Having really thought about it, looked at the scratch/crack. I took him up on the latter offer.
I guess it just means I should be more careful when using the phone. After all, its like I said: I can't notice it unless I look for it when the device is on. Its a shame that there was a crack on the screen, but for $200, I think it is a darn good bargain. Also, the MicroSD card slot has been working just fine...I think it was an OS thing. If the MicroSD card slot does turn out to be an issue, hopefully it is within the next 40 days, haha, so I can still get it covered by Buyer Protection. Further, I simply cannot find a price as good as that
So, I guess this is the end of this thread. Thanks to anyone who helped
So long story short, my friend dropped my phone and cracked the screen and made it so that it won't respond to touch inputs. I have been controlling it with adb and MyMobiler for a couple days now. Thankfully he is paying for a new one since Google won't accept it since it's screen was cracked, and if I send it off to LG....
In a day or two, I'll have two Nexus 4's. Just wondering what I can do with the broken one. Any projects or DIY you guys might have in mind.
Buy a slim port and use a Bluetooth mouse/keyboard and turn it into the ultimate mini PC. A bit like the rk3066 devices.
Install fedora too...
Or sell the board for good money... Etc etc
Sent from my Nexus 7 using Tapatalk 2
hmmmm how about if you buy an hdmi adapter and connect it to your tv. then you place there your movies and stuff and it works like a video station for tv
or you can simply try to sell it cheap on ebay or something like that and give the money to your friend so that he spends less
if your friend is paying for a new one , i guess he should take the cracked one. (maybe try and fix it then resell).
If you're keeping the new one too then fix it through LG and sell it
Sent from my Nexus 4 using xda premium
Or..Sell it to your brother
Alright, Ill probably fix it myself, looks easy enough. (Would have given it to him to fix but he's not so great technology) And then either give it to my friend or give him the money. Though I do want to make sure before I order the parts, can there be anything else that would cause the phone not to respond to touch after the glass is shattered. All I could think of was the digitizer being messed up. Most of the cracking was done on the lower half, specifically lower left. Im sure its not going to help much, but I put up the pic so you guys can get an idea of how much was cracked.