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I know you guys are probably sick of this, but I have an 02 XDA mini in the UK. My question is, has anyone managed to get a new handset under warranty for any of the following common issues?
Very loose stylus, flaking paint, flaking buttons and now the handsfree socket has gone funny too.
As a trainee solicitor, I know that the Sale Of Goods Act requires any goods to be:
1. Free from any minor defects.
2. This includes appearance and finish.
3. Products should be durable.
I would say that the Wizard fails on all these criteria. I've only had this thing since March, so its another 5 months before I can renew my contract and get a new handset. I really think that for the cost of these things you should expect a reasonable looking product. It's very nice that it has alot of features, but if it looks a mess when I get it out of my pocket at work it makes me look unprofessional. For the cost that is unacceptable. Also, the dodgy audio jack is making my tube journeys ever more unpleasent.
If you have any of these issues, please just make a post anyway, even if you've done it before. I managed to get a new BlueAngel once by proving the whistling screen was a warranty issue thanks to people posting on XDA-Dev. PPC GEEKS - STAND UP AND UNITE
iive had mine replaced in USA many times due to this..
Brilliant! Anyone else?
i havent had mine replaced.. but I do have the black paint flaking off of the device... I didnt know that it would be covered.
My O2 XDA Mini S (Wizard) had flaking black paint, a loose stylus (with a strip of selotape around it to stop it falling out) and also no logos on the email or internet buttons as they'd worn off.
I have just had a replacement through insurance as I dropped the phone, but if I hadn't of had that, I'd have been very interested in getting it replaced under warranty as I don't believe the finish is robust enough to stand up to normal daily use.
Good luck!
Cheers guys, keep 'em coming. The more peoplesay they have this problem, the better chance I have of getting a new one on warranty.
Myself and 3 of my close friends have XDA minis. Every single one (including the 2 extras we have had because of faults or insurance) have suffered the stylus and flaking issue. It usually happens after about 2 months. The stylus thing is most annoying because those things are expensive when they fall out!
Ok, I purchased an ADP1 last month and have been running into issues since.
So far:
1. Phones been creaky. I had to fix this by putting electrical tape on the chin of the phone.
2. The earpiece makes a buzzing noise, occasionally harder to hear than the caller on the other end. Had to fix this with more electrical tape on the earpiece.
3. The back battery case was making a chirping noise when I held it with my hand. Had to apply electrical tape on the inside of the case to fix that.
4. Now -- Just discovered that my pictures I take have a huge black spot on each of them (I've attached a picture as an example... the spot is usually noticeable during the day time/outside, but thats a picture against a white wall). Does anyone know how to fix this issue/experience this problem as well?
So many problems with this product is really starting to piss me off. Can anyone offer any suggestions on #4? I've fixed the others with tape. But I just discovered #4 and I'm really beginning to lose patience here.
Defective phone, return it for a new one.
Yeah I would say that you have a defective phone need to look into getting it replaced or return for another one. As for number 4 the only thing I can think of is something on the camera lense or the backcover of the phone but that would be to easy
someprogr said:
Ok, I purchased an ADP1 last month and have been running into issues since.
So far:
1. Phones been creaky. I had to fix this by putting electrical tape on the chin of the phone.
2. The earpiece makes a buzzing noise, occasionally harder to hear than the caller on the other end. Had to fix this with more electrical tape on the earpiece.
3. The back battery case was making a chirping noise when I held it with my hand. Had to apply electrical tape on the inside of the case to fix that.
4. Now -- Just discovered that my pictures I take have a huge black spot on each of them (I've attached a picture as an example... the spot is usually noticeable during the day time/outside, but thats a picture against a white wall). Does anyone know how to fix this issue/experience this problem as well?
So many problems with this product is really starting to piss me off. Can anyone offer any suggestions on #4? I've fixed the others with tape. But I just discovered #4 and I'm really beginning to lose patience here.
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Get a new one.
man that buzzing sound is really annoying me too... disappointed...
i just dont want to send it in because i paid to have this one unlocked and paid to have a full body shield which i installed on it...
thats like 40 dollars i would lose out on
hopefully you have better luck
kp126 said:
man that buzzing sound is really annoying me too... disappointed...
i just dont want to send it in because i paid to have this one unlocked and paid to have a full body shield which i installed on it...
thats like 40 dollars i would lose out on
hopefully you have better luck
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Yeah, well actually I fixed the buzzing noise with black electrical tape on the keyboard ends. I havent heard the noise since.
As far as the spot goes on my camera lens, I'm going to write a perl script that undertakes gimp and automatically eliminates dust from any pictures I take with the click of a button. Hopefully that will fix that issue.
I'd hate to send it in too and get a 'refurb' that has different problems etc.
Open up the back cover and wipe the camera. Maybe that spot is just a spot on the lens.
someprogr said:
I'd hate to send it in too and get a 'refurb' that has different problems etc.
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Refurbs don't always have "different problems" a refurb is a remanufactured device. Which in most cases is better off then a "Brand New" phone because they go through more testing. I have a "refurb" because of the creaking and I have not experienced anything wrong with this device, and have had it for about 2 months. Not always the case but why "put up"with something that you can have fixed. Also refurbs are not always returned devices due to failure, granted the majority are but some also come back as "buyers remorse" type return. "I didn't like it, I don't want it."
Sorry for the long post but point is don't just "put up" with something because of the misconception that because you are getting a refurb it will automatically have problems. You are just cutting yourself short and will never be happy with your device.
savethechicken said:
Refurbs don't always have "different problems" a refurb is a remanufactured device. Which in most cases is better off then a "Brand New" phone because they go through more testing. I have a "refurb" because of the creaking and I have not experienced anything wrong with this device, and have had it for about 2 months. Not always the case but why "put up"with something that you can have fixed. Also refurbs are not always returned devices due to failure, granted the majority are but some also come back as "buyers remorse" type return. "I didn't like it, I don't want it."
Sorry for the long post but point is don't just "put up" with something because of the misconception that because you are getting a refurb it will automatically have problems. You are just cutting yourself short and will never be happy with your device.
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Sooth. The refurb I'm running (TMo forced me to RMA my initial one in November due to a dead cell tower in my neighborhood) was in better condition than my first one. I love customers at my job that whine, piss and moan about receiving a refurb as a replacement. New items aren't tested and there is an acceptable failure rate out of the box. That's the way it is with EVERY equipment manufacturer where as refurbs are tested and repackaged. Personally, I'll buy used if it was tested as functional and comes with the same warranty (which generally happens). But today's generation is now now now, new new new = better better better.
lol i was typing from g1 so i felt the post was getting to long thus i left out the testing that refurbs go thru. i hear this all day, this is always the biggest complaint but people really dont understand what goes into remanufacturing a device
how about removing the electrical tape from the camera lens.
Just a thought
Ok, well im considering returning it back to brightstarcorp.
There they have to conduct "testing" to determine whether its a hardware problem and its "damaged" or "defective"
Would a dust speck fall under this category?
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thats how mine is but in the bottom. not a big deal but i did feel it
several people reported the same thing before. screen not flush all the way around. there's no adhesive, the screen slides out of the outer sleeve if you remove the screws in back.
Oh...
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mine does it on the bottom.
it feels like there is a slight gap in between the bottom bezel and the screen.
It's not a problem at all, but it sure is annoying at times.
On the left side of my HD2 the screen is easier to push in at the top and bottom, but it takes a lot of pressure to make it "squeak".
If I had a cosmetic issue, you can bet I would be on a waiting list to get a replacement. The looks on these phones are nearly as important as the performance, IMHO.
oh i deff agree, @op, if you only just got it id be trying to take it back.
Same on mine at the bottom - just barely - if you slightly press between the usb and headphone jack you hear a slight (guess it sounds like) a click and you feel it slightly move. When the usb jack is plugged in it stops Some play and I don't think its worth returning - also don't think it will get worse. Case materials should have been a little more rigid. Think if you get a hard shell case or aluminum skin - when they become available you won't notice it. Talking to other guys with the HTC branded Euro version their build quality is a bit better. Think its pretty much the same with all HTC stuff - their branded models (TYTN TYTN II etc.) were build better than the AT&T versions - they also cost a lot more because they aren't subsidized.
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.
stim141 said:
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.
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For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...
I dropped my phone while working out at the gym.
I was on the treadmill, and dropped the phone from my hand to the treadmill belt, then it flew out (i was running pretty fast at speed 7) and ended up hitting the wall behind me. Well, I freaked out and ran over to check on the phone.
Even though I had NO protection, the phone was perfectly fine. Only a tiny scratch that's barely visible on the top left bezel, and everything was fine.
I really was surprised at the sturdiness of the phone.
Snarksneeze said:
For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...
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Click to collapse
My TP2 fell out of my hand in a parking lot, the thing didn't hit hard, but it left a small scratch on the screen (it was visible, but wasn't too obvious) and then some nicks at the corners of the device. It did look used. I returned it to T-Mo (I was still within 14-day remorse period) and used the money I got back to get an HD2 instead (for some reason I didn't qualify for either the full or the 11 month upgrade price, only 50 bucks discount... now that I think about it, I should have gotten it at full price, also, the day after it arrived (ordered online) T-Mo came out with the 2 for 1 smartphone, but alas, a new line was needed and I had no use for it).
I've dropped my HD2 at least 4 times since and there's not a nick on it. I figure the glass screen helps (as opposed to the TP2's plastic), even if it's a finger print magnet. I also have no problems with the screen or bezel being uneven, even after dropping it, nor have I had any single of the problems people complain about, so, go figure, I got the perfect production HD2.
Whew.... OK. Soooo glad to hear this isnt only my device. Mines is on the bottom. I also dont see it getting any worst and its so minor right now its probably not worth the hassle of returning. I tend to keep the gel case on it anyway..
thrashingdeth said:
thats how mine is but in the bottom. not a big deal but i did feel it
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Click to collapse
x2 same as mines.
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I had an issue with mine creaking, on the bottom. Mainly when I was pressing the start key, or back. Got a replacement and it seems better. For a phone seriously delayed I don't get how the quality is so terrible.
my first hd2 the camera lens started to rattle tmobile replaced it
Tm5078 said:
my first hd2 the camera lens started to rattle tmobile replaced it
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Was it the camera lens or the casing around the camera?
After watching the tear-down video I could see how the camera casing could be improperly installed and loosen after a bit of handling, but I thought the lens was pretty solid...
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JWang158 said:
Seriously, this phone is turning out to be pretty half baked.
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I disagree. Not sure if I got lucky or not, but my phone is in perfect condition despite being a month old and spending most of that time in my back pocket.
I've sat on it countless times, dropped it from my hand to the floor twice and dropped it from the car holder to the console in my vehicle so many times I can't count.
The only problem I have is with the SMS freeze, and I've solved 90% of that by keeping my inbox clean. If I have the money for a class 6 microSD card, I'd bet on having solved the other 10% of my problems.
Since upgrading my radio, I don't have any problems with dropped calls, missing texts, loss of 3G or any of the other popular issues that seem to be plaguing the new owners.
Since bad news always travels faster and wider than good news, one simply can't infer from the issues being discussed here that they are the norm. I would suspect a very small percentage of the HD2 owners frequent the forums here, and of those another small percentage are having hardware issues.
I've been through a few of these new phone releases here in the past and from my experience I would say that this is pretty normal for the first few months of a phone's release. In another month or so there will be a firmware upgrade to fix the freezing and icon switching, then a lot of the issues will switch from hardware to software. Soon after that, I expect everyone will be clamoring for the release of a Windows Phone 7 ROM, followed a few months later by a newer, faster phone that everyone will be switching to. A cycle, vicious but almost predictable.
So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
primalmu said:
So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
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I personally loved my Nexus 7, and I'm one of the lucky ones who had their screen crack. I should be getting it back today, as it was supposedly fixed under warranty without a charge (guess I plead a good case when I called 4x reminding them I won't be paying for it). Keep in mind just how many of these units were sold. There's a handful of people here on the forums and AndroidCentral, etc., posting about this issue, yes... but go onto an Apple forum and you'll see the same thing.
Has the iPad mini even been announced yet? I keep hearing rumors but nothing solid. If you're somebody who doesn't mind iOS, it's not a bad option to wait, but you'll almost undoubtedly pay more for a similarly spec'd tablet. I personally wouldn't consider it, but that's just my 2c. If you're somebody who is pretty agnostic about it, waiting to see what more options come about is never a bad thing. Just don't catch the waiting disease... if you wait too long, you'll find yourself in a constant waiting hole with no devices you could otherwise be enjoying. :good:
I will say this, though. If you buy a Nexus 7, buy it from a local retailer. It's the same price as the N7 from Google Play, and plus you cut out the shipping time. Sorry Google, but being able to return a faulty N7 (in the event you get one) at a B&M store two miles away is still quicker than your (albeit, still fast) shipping turn around time.
The issue is not as great as the forums would make you believe. After all every single product ever made has a small number of defects.
Don't worry about it would be my suggestion.
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
I've had my Nexus 7 since it came out. Not a single defect or issue, its been great so far and I love it.
primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
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As with pretty much any product out there, I always take the online reviews with a grain of salt. A larger percentage of the people who had problems are likely to post compared to those that didn't have problems. Any time I buy something that causes me grief, I am generally ticked enough to want to post about it somewhere, but it rarely occurs to me to post something about products that work as promised and don't have issues.
This does not apply to my N7 because I love it so much I can not stop telling people. Mine has a tiny bit of screen lift that I would not have noticed if I had not read about it. Certainly not enough to want to try to return it. I may try one of the posted fixes but even that seems unlikely. Can't find the downtime...
The issues are there and they are real!
First Nexus = Creaking and Screen separation
Second Nexus = Screen separation
Third Nexus = Screen separation
Fourth Nexus = Severe creaking
Its sooooo sad as I love everything else about this freaking tablet! But the quality issues are out there just so you know it.
Huge issues
I think the screen lift screen crack and screen becoming un responsive is a HUGE Issue.. Its not just this forum where you see compalints.. You see it from tech reviews and so on.. I know that this is Hyped up causing to to be a bigger issue then it is . But the issue is not just the defects . Its how google and Asus has chosen to deal with this.. They have had my money cost of 3 tablets locked away due to exchange waiting . I Call and email with no response other then we will foreword it to a specialist .
I say get One From a Bick and Mortar store with a good reputation for taking care of there customers .. Buy a Extended warranty to where the STORE Has to deal with your device If and when it breaks.. I have never in my life seen such a Lack of Customer Service or Lack of Response for such issues .. Im left to where if i do not get a shipping confirmation and PAYMENT BACK TO MY BANK i will Have to file a complaint because im near the required time to do so with my card ... This is Pathetic..
so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones...
OP if it seems like im trolling your Thread i am very sorry .. Just want to clear up some of the above GET IT GET IT COMMENTS. There are issues with this device . yes you can get lucky and get a good one.. JUST BE AWARE TO NOT GET IT FROM GOOGLE PLAY
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
I have one that has slight screen lift and creaking, but It's honestly not bad enough for me to worry about. I can't detect it unless I carefully look at it from the side, or press on the screen hard enough to make it flex. The case I have it in completely hides the problem.
Now, should it happen? No. But I bought a Nexus 7 because it was a fairly high-spec tablet that I didn't have to pay $500 for. I'm willing to accept a few compromises, especially when the cure (on-phone time, a bad refurb replacement) could be worse than the disease.
To minimize hassle, do what others have suggested and buy locally from a retailer with a good return policy.
dparrothead1 said:
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
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bonjour!!! - state farm commerical. lol
primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
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Click to collapse
The prevalence of screen lift is not being exaggerated. It's a widespread flaw, the cause of which is present in every unit. That's not to say that every display is separated, but the way the devices have been assembled through August (C8O serials) has left every Nexus 7 with an inadequate bond under the left side of the display.
http://forum.xda-developers.com/showpost.php?p=29194958&postcount=372
http://forum.xda-developers.com/showpost.php?p=30703449&postcount=1
Although the adhesive is weak in that area, some other stress should be required to actually force the underside of the display away from the frame. That force is either frame warp or pressure from internal components. ASUS has begun omitting screws from the left side of the device in an attempt to remove some of the stress behind the separation. This points to frame warp as the primary contributor, but it's a partial fix at best.
http://forum.xda-developers.com/showthread.php?t=1870556
The fact that ASUS is now implementing reductive measures against screen lift as part of its assembly process should lay to rest any doubts about the scope of this flaw.
Having said that, I would not advise against buying a Nexus 7. It's still the best 7" tablet available, not to mention the best value for a tablet of any kind.
I went through three units with lift before deciding to wait it out, but this was not necessarily the correct decision. My second unit had merely the slightest lift and was well worth keeping, but users on this forum misled me to believe that screen lift was a rare thing so I exchanged it. My third one had more lift and exhibited distortion when pressed along the left side. That one was not worth keeping, so I decided to return it and wait for this issue to be fixed. Not sure if that's going to happen.
Like JaSauders said, the probability of lifted glass cracking during normal use seems very low, and if flexing the display caused a row of dead pixels, or any other sort of display failure, that would be covered under warranty.
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
myke66 said:
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
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Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
erica_renee said:
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
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Click to collapse
My screen never separates to the point where anything could get under it... it just lifts up enough where I can press it back down..I'm not sure that would ever be bad enough to crack the screen. I'm have a C8O build so it may not be as bad as previous models? Im not sure.
steevp said:
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
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Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
steevp said:
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
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Congrats My C8O had minor lift, but last night I decided to glue it down and now its fine. Two drops of super glue and 5min later I havent had a problem all night/this morning. Played a bunch of 3D games to really heat it up and its golden.
I have the screen lift issue, but I have decided not to replace it. I would recommend that customers purchase the extended warranty at the store if in fact covers broken displays.
That said, I just rub down the face with a microfiber cloth before use and the lift is eliminated for a duration. Helps with the finger prints too.
That said, once a competing tab is released with the same specs I'd recommend that one instead. This QA issue will make me avoid Asus in the future. Google needs to vet OEMs better next time.
I've had four Nexus 7 tablets that have all had screen lift on the left side. Just got my latest one yesterday and it still has the issue. I've purchased lots of tablets and gadgets and this having to exchange something this many times and still getting a defects two months later is hardly normal or expected.
Fortunately the raised glass doesn't impair the functionality of the table (normally) and the tablet is pretty nice with stock Android Jelly Bean, Tegra 3, high DPI screen, and only $200/250. So all it's good points do outweigh ASUS incompetence to manufacture the tablet properly.
I've read about the faulty battery issue, and sudden reboots/bootloop issue.
Is there a way to minimize the risk, if I can check the device physically?
Checking the manufacturing date? Checking how many hours are left under "battery" in settings?
Any advice would be appreciated, Thanks!
Don't buy this phone. There are so many issues with this thing. My network signals all of a sign went kaput (the network chip got fried go figure!). No I'm stuck with a giant iPod. Save your money and buy something else (serious advice).
I agree, don't buy this phone used. You have no way to test the battery and other issues might appear.
My phone is a year old and I have already gotten a couple of sudden shutdowns. In addition people often complain that they can't hear me and my voice is intermittently muffled.
i wouldn't recommend getting this phone used, especially this late in the game... you can't just ignore all the issues being posted
I stumbled across this because I am buying a used 64gb 6p on eBay right now (7- 22- 2018). My research shows that if one comes across a survivor of the bootloop death (which can be overcome by disabling the 4 large cores, why bother) AND one is willing to eventually buy a $15 battery kit and can use a heat gun effectively, the Nexus 6p is THE best phone right now for no more than $150. The 128gb can be had for $180. If one buys one manufactured later than 2/2016, the battery lasts longer and supposedly some other minor bugs were fixed.
For $150 even if you only get one year from it I believe it's worth it. Phones now are so expensive unless your signing your life away on a plan.
Battery problems, heat and lag issues. Can't wait to upgrade to Pixel 3 or anything else. I wouldn't recommend spending money on this peace of ... I loved the phone when it worked as supposed to, but now it just don't. Oh, and microphone problems when using speakerphone are also common.
I bought mine on ebay 64 gb for 150, it had a bad battery so i got them to refund $50. i paid like $15 to fix it been working absaloutey fine for 5 months so far. No lag at all for me or random reboots, all my cores work,signal works fine, and so do calls . I dont really know how it is on stock i have been on abc rom and franco kernel the whole time and loving the phone
This might be irrelevant to OP but here's my 2 cents
I bought one (exterior is almost mint) a few weeks ago and I couldn't be happier. I got it for $100 (from a guy that badly needed some money to go on holiday ) and honestly, I would say it's comparable to new mid range $300+ phones, even surpassing them in some regards - camera, software support, build quality, design, "feel". I'm not even sure why I bought it, since my trusty Z2 is still holding on, I guess I couldn't resist that price.
I knew what I was getting into, I read about all the problems beforehand, but I figured if it didn't get the bootloop till now, it probably won't. Also, I ordered a new battery off Aliexpress the day I got the phone. Screen On time used to be 2-3 hrs with random shutdown at 15-5%, now after replacement I'm getting ~5 hrs. Great success.
So for the 3 people out there looking to buy this phone, you can expect:
-bad battery life and random shutdown (just get a new one, they're dirt cheap)
-minor burn-in of the navbar (I notice it on white backgrounds only)
-getting warm after using it a while BUT it's a lot better after replacing the battery
-yellowish tint of the screen (I notice it since I'm coming from a cold LCD)
+camera performance comparable to flagships, especially with the Pixel camera app
+sexy design
+great build quality
+smooth overall
+very potent double speakers
+VERY fast charging with the original charger
I bought a used 128gb from a "refurbish" mill for $150 on eBay. It went dead after 2 days. Total battery/system failure and no joy with the charger. I got a free return shipping label and a full refund.
The same day I resolved to buy from an individual who can answer questions. If the seller couldn't tell me the manufacture date they were dropped from the watchlist. My research seemed to indicate that units made after 2/2016 were the ones to get.
I bought a 64gb made in 10/2016 from a guy on eBay for $100. It's in better than near mint condition. Google announced the end of the Nexus brand the same month so this has to be one of the last made. Everything is perfect (including Oreo 8.1) except that AccuBattery reports 60% battery health. I concur with all that skullzhunter said.
I already planned to change the battery, but 60% health will buy me some time before I have to track down a heatgun. The battery kits are cheap and contain all the special tools for the job.
I'd like to hear from skullzhunter what the date of manufacture is on his phone (for others, boot into recovery and select "barcodes"). Also, were you able to remove the top and bottom covers intact? I imagine the trick is to apply enough heat. The question is, how much heat is TOO much? Any tips on re-installing those little covers with future access in mind?
Lawrencetate1 said:
I bought a used 128gb from a "refurbish" mill for $150 on eBay. It went dead after 2 days. Total battery/system failure and no joy with the charger. I got a free return shipping label and a full refund.
The same day I resolved to buy from an individual who can answer questions. If the seller couldn't tell me the manufacture date they were dropped from the watchlist. My research seemed to indicate that units made after 2/2016 were the ones to get.
I bought a 64gb made in 10/2016 from a guy on eBay for $100. It's in better than near mint condition. Google announced the end of the Nexus brand the same month so this has to be one of the last made. Everything is perfect (including Oreo 8.1) except that AccuBattery reports 60% battery health. I concur with all that skullzhunter said.
I already planned to change the battery, but 60% health will buy me some time before I have to track down a heatgun. The battery kits are cheap and contain all the special tools for the job.
I'd like to hear from skullzhunter what the date of manufacture is on his phone (for others, boot into recovery and select "barcodes"). Also, were you able to remove the top and bottom covers intact? I imagine the trick is to apply enough heat. The question is, how much heat is TOO much? Any tips on re-installing those little covers with future access in mind?
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Interesting trick with the Barcodes, seems my phone was manufactured in November 2015.
The operation was more difficult than I expected, but I managed to remove the covers with minor marks. You have to be VERY patient and careful, and you don't necessarily need a heat gun, a hair dryer will do. I don't think you can apply too much heat really, the frame will quickly get much hotter than the glass/plastic pieces but it cools down just as quick. Just heat it up until you can't touch the aluminium, there's nothing you can damage.
A trick that I unfortunately discovered after putting everything back together would be to use a sticker/vinyl skin to lift the covers from the corners (after heating), instead of digging in the gaps - as there are no gaps really.
So other than a hair dryer, you will need a 1.5 philips screwdriver, some thin plastic pieces to keep the screen assembly from snapping back into the case when you pry it open, and most importantly the thinnest strongest piece of metal you can find.
I used some tiny 3M double sided sticky strips to stick the pieces back and kept some of the old glue as well, I removed the gunky parts only. I think there are different glues used for top and bottom, the one on top being easier to reuse, but the bottom piece kinda sinks in the hole, so you need to leave just a little bit and press really hard so it snaps into place. I think it will be 10x easier to remove them now if I ever need to.