[Q] Random reboot followed by spam - coincidence? - Nexus 4 Q&A, Help & Troubleshooting

Hi guys,
Recently the owner of a Nexus 4, on 4.2.2 and stock, non rooted rom. Everything has been going fine until this evening when my phone was asleep and suddenly it rebooted by itself and got stuck at the Nexus logo. I rebooted it manually and same again. Another reboot later and all was fine again, but funnily enough I received a text from "FREEMSG" with links to rubbish, quite clearly a scam.
I've never ever received anything from this number before nor have I signed up for anything recently and I think it's purely coincidence it happened when the Nexus randomly rebooted but just wondered what you guys thought? No chance of a virus or anything like that? I believe a few others have been experiencing random reboots? It's made me a little nervous as I'm always so careful with this kinda stuff.

xfile087 said:
Hi guys,
Recently the owner of a Nexus 4, on 4.2.2 and stock, non rooted rom. Everything has been going fine until this evening when my phone was asleep and suddenly it rebooted by itself and got stuck at the Nexus logo. I rebooted it manually and same again. Another reboot later and all was fine again, but funnily enough I received a text from "FREEMSG" with links to rubbish, quite clearly a scam.
I've never ever received anything from this number before nor have I signed up for anything recently and I think it's purely coincidence it happened when the Nexus randomly rebooted but just wondered what you guys thought? No chance of a virus or anything like that? I believe a few others have been experiencing random reboots?
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I think its just random. Unless you've installed some virus, I suppose if you had a virus the message would be a notification, not a text message.
Wait and see if there's any more text messages sent, I would say its just random, so no need to worry.
Cheers

Prodigy said:
I think its just random. Unless you've installed some virus, I suppose if you had a virus the message would be a notification, not a text message.
Wait and see if there's any more text messages sent, I would say its just random, so no need to worry.
Cheers
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Click to collapse
Thanks, much appreciated. I've only installed apps from the market and most of them are well known ones such as Red Laser, Angry Birds. Maybe I'm just a bit paranoid...

Related

My nexus just erased all my TXT messages :(

What the heck? I had at least 600+ txt messages from all different people, and now they're all gone?!?! I sent a txt message (stock, not rooted, using google's Messaging app), put my phone into sleep mode, woke up my phone a few minutes later to send another msg, and was greeted by an empty thread (with a bud's phone number there but none of the prev. messages), and there were no messages/threads anymore
The exact same thing has happened to me twice so far...
Yep. This happens ALL THE TIME with me. I've been having MyBackup Pro run nightly backups so I don't lose important information. This is a serious bug for me and it's cost me some info that could not be recovered before that I really needed.
I've never had a smartphone that has done this but the Nexus does it about once a week. Now I only lose a few messages when it happens since I back up every night, but the fact the issue is there at all and it just happens randomly is really disheartening. Rooting and using a custom ROM has not helped.
Have all of you tried disabling auto delete?
Yeah, that's not related to this issue. You can have auto-purge off and it will still happen after a while. Just randomly erases everything.
That's odd, this is the first time im hearing of this. I've never had my phone delete anything i didn't want it to.
Maybe it's something to do with the ROM you're using or some tweaks you've done.
Try using a stock rom for a while or something and see if the problem persists
I've heard this happening many times now, and every time it was when using the built in messaging app. So I've used hand cent from day 1.
interesting. this happened to me also. only one time though so far..*knocks on wood.
never had it happen to me (knock on wood) thats a very weird problem :\
This has happened top me once on my Nexus in three months.
It's on the buglist here - http://code.google.com/p/android/issues/detail?id=5669 where they are asking for logs to help identify the issue.
There are already a couple of threads about this. It's not just the Nexus - it seems to be 2.x
see here
http://forum.xda-developers.com/showthread.php?t=667800
PhantomRampage said:
Maybe it's something to do with the ROM you're using or some tweaks you've done.
Try using a stock rom for a while or something and see if the problem persists
Click to expand...
Click to collapse
For the record, while it only happened to me once, it did happen to me and I've never rooted or installed any custom ROMs (I even waited for the official OTA for update 1 to hit me in due order).
Luckily I had a 2-week old backup of SMS to restore and I've since set a nightly backup schedule for SMS/MMS and call log via MyBackupPro.
One thing that may contribute is that I am a pack rat and so have every message that I've gotten since I got my G1 in 10/08 (ignoring that one purge due to this bug and the time when I forgot to turn off auto-deletes and didn't notice until a couple of weeks later). I have threads with several hundred messages in them for the friends I text most...
It does seem to happen to us pack rats, and not very often to those who don't hoard messages. I read somewhere that it was suspected to be an overflow error of some sort, and that people had managed to prevent it by keeping the auto-delete function active.
I am not prepared to do that however. I don't want to deliberately delete my messages that I have worked so hard to collect. I would rather google fixed it.
Hopefully froyo will bring a solution to our problem.

[Q] Random reboots?

Has anyone had their phone randomly reboot? It's happened to me twice now (twice in 4 weeks). Both times the phone was in my coat pocket and I felt it vibrate (which surprised me since all vibration effects are off), and was even more surprised to see the MT4G splash screen (meaning it was rebooting). The phone is not rooted and is running the stock OTA ROM.
TeeJay3800 said:
Has anyone had their phone randomly reboot? It's happened to me twice now (twice in 4 weeks). Both times the phone was in my coat pocket and I felt it vibrate (which surprised me since all vibration effects are off), and was even more surprised to see the MT4G splash screen (meaning it was rebooting). The phone is not rooted and is running the stock OTA ROM.
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Click to collapse
Then your mostly like to have a defective device. Send In for a replacement.
Sent from my HTC Glacier using XDA App
eunkipark92 said:
Then your mostly like to have a defective device. Send In for a replacement.
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Click to collapse
Are you sure? I was hoping it wasn't since it does not happen frequently, which I would think it would if it was a real problem. I'd assumed it was just a software glitch (both times it's happened I've been in a building with weak signal). I'd really like to know for sure before sending it in, because that will most likely mean getting a re-manufactured unit.
EDIT: after thinking about it, I realized it happened before when receiving a text. The incoming message indicator briefly appeared, but before I could read it, the phone rebooted. I then texted the person who I assumed texted me, and indeed they had just texted me. That has only happened once (this was several weeks ago).
Happens to me about twice a week as well. I just live with it.
Sent from my HTC Glacier using XDA App
TeeJay3800 said:
Are you sure? I was hoping it wasn't since it does not happen frequently, which I would think it would if it was a real problem. I'd assumed it was just a software glitch (both times it's happened I've been in a building with weak signal). I'd really like to know for sure before sending it in, because that will most likely mean getting a re-manufactured unit.
EDIT: after thinking about it, I realized it happened before when receiving a text. The incoming message indicator briefly appeared, but before I could read it, the phone rebooted. I then texted the person who I assumed texted me, and indeed they had just texted me. That has only happened once (this was several weeks ago).
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Was just browsing around to see if anyone else had this problem as I did. First time was when I just got it. The second time (same week) it rebooted when I was getting ready to text someone back who just text me.
Phones getting replaced because a dead pixel. Hopefully that one has a good screen like this one and no problems.

[Q] Some strange problems with my Legend since Froyo update.

Hi there my xda-friends!
Every since I updated my phone to Froyo (official) I've had two problems. I unrooted my phone before I updated to 2.2.
The first one is pretty strange. A friend of mine says that my phone sends him a text with about five minutes delay, which says that I have received the text he sent me. He also has a Legend with Froyo on it, but so does my sister, and she doesn't receive any texts from me (except the ones I sent her of course).
This can be solved by restarting my phone, but it begins sending "I've read your text now"-messages to my friend again after about a day. Both me and my friend have tried to remove our conversations and such, (oh, and I still see the sort-by-time bug with my texts, but I think that's because the messages-app doesn't sort my seconds, only minutes).
The other problem I have is that I can't receive calls after a random amount of days, and I can see that my mobile-internet is trying to connect, gets a connection and drops it after a few seconds, and repeats, seen by the internet-icon in the system-bar(?). Then I know something is wrong with my phone (this time, I wasn't able to receive calls).
But again, this can be resolved by restarting my phone, but that shouldn't be necessary, everything worked in 2.1!
I would like Not to factory reset my phone, if you guys have any tips I could try before I'm forced to trying force-resetting.
Starnge...
I think only wipe can help you
alexnikitchuk said:
Starnge...
I think only wipe can help you
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Click to collapse
Alright. That's too bad. But now I've factory-reset it, and so far it feels a little snappier than before, and I got the new market-app with the green skin almost immediately, so maybe something was aching up

Getting Nexus S welcome email after every Mkt app download

Hey guys, I don't know if this has bee covered or not, but I've noticed since I flashed Modaco ROM (r5 and r6) that I'm getting the welcome to nexus s email every single time I boot the phone. Does anyone else experience this, and if so, are you running a custom ROM or stock?
Any solutions?
Thanks!
Last week I got 15 of those in the same day. Had nothing to do with reboot. They haven't sent another since.
I'm running the stock rom and had the same problem when i first bought my phone about 3-4 weeks ago. I was getting roughly 15-20 mails a day through to my gmail account. I marked them as spam so not to bother me any more but they have stopped coming through now. There is a bug with the system
I don't think it's just random. I can for sure say on mine that it happens without fail immediately after a cold boot and immediately after downloading an app on the market.
i only got it once
when i just signed up to my account on the phone
OK, so after some additional experimenting, I determined that cold boots don't cause this issue. However, I've done extensive testing with the market, and after every one of my downloads, I get a push notification immediately from Gmail, and the email is timestamped at the exact time I downloaded an app. I don't know what's going on here, but it's damn annoying. I'm using MoDaCo r6 with Market 2.2.7. Hopefully this issue will disappear with the r7 release, but I'm pessimistic. It would seem this is a problem with Google's software, not the ROM. What I don't understand is what the market has to do with registering the phone with Google.

frustrating problem where the phone is lagging/restarting with sim card inserted.

Let me start off by saying that this issue started back at the beginning of Dec 2015. I've had the phone since winter 2014, and for a year, it was the most amazing phone ever. However, one day as mentioned beginning in dec 2015, the phone began running extremely slow and was restarting frequently. I assumed it was a just a OS issue, and so I did a system factory reset. However, the problem persisted even after a reset and cache clearing. So I called up Samsung, and then told me to send in the phone to get looked at. Since then...I have sent in the phone 4 times to get looked and each time, Samsung has said there is no issue pretty much. I've tried phone with different new batteries, and the same problem still occurs.
The oddest thing that I've noticed with this issue is the phone runs smoothly and flawlessly, when there is no SIM card inserted. But, as soon as I insert my At&T sim card into the phone, all the lagging/restarting issues occur. It's been a frustrating 3 months trying to deal with issue, and i'm at the point where i'm throwing in the towel and calling it quits on trying to fix this phone that costed me so much money.
At&t reps were clueless when I brought this issue to them today, and told me to call samsung....even though samsung says at this point it's a network provider issue and that I bring it to At&t. I've googled this issue and couldn't find anything on this. Posting on here is my last ditch effort, and if anyone knows anything that can, I would very much appreciate it. If not, i'll prob buy a new phone out of pocket.
having the same issue since 2 days after sim change
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
doctor geek said:
Hi, I recently switched my carrier and inserted a new sim. Phone worked fine initially but after 1 day it has started working extremely slow. It sometimes does not wake up from sleep even when i press the home button repeatedly. Sometimes it hangs and then gets into bootloop. I factory reset my phone yesterday and the issue resolved initially but when i installed and restored my watsapp messages, the issues started all over again. Now i am thinking of flashing my phone with a different ROM and see if it helps.
Click to expand...
Click to collapse
thanks dr. geek, keep me posted on how that goes.
Problem persisting even after flashing a new rom
I flashed a 5.1.1 australian ROM downloaded via sammobile. but the phone started hanging again this morning. I am beginning to wonder if its an hardware problem.
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
filosofenkalle said:
I have the same problem ...
Have had my Note 4 since November 2014. And it havebeen working flawless, running rooted and everything Until yesterday when i was just casually using my phone and it started to lag and restart, no difference whatever rom. So i tried for a whole day to get it into official firmware with alot of error messages in the progress about the internal memory etc, i ended up repartitioning, and modifying my PIT-file until i finally got it working. And the same issues did still exist. Now the thing that seemed to work for me was to change battery, now it seems to run again without lagging, or anything. Tho it wont restart properly without restarting twice by itself..
Click to expand...
Click to collapse
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
doctor geek said:
Hi, i doubt it to be a battery issue. Anyways, i would really appreciate if u post an update again after 1-2 days. i just want to confirm it before spending money on a new battery.
Click to expand...
Click to collapse
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
its the EMMC chip bug
filosofenkalle said:
Hey yeah, well. you're right. I only got up to 3 hour use before same problems started to occur again. I have officially given up now tho, it must be a hardware failure. Im going to send it in.
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Click to collapse
I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
doctor geek said:
I am also getting a black screen sometimes before booting which says "ddi EMMC error". I think my nand chip is corrupted. Is any one of u getting the similar error?? Also flashing my phone with a PIT file can solve the issue ??
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Click to collapse
Im getting the same, i guess you could try it. But from what ive read it seems like the only fix is for samsung to exchange your phone, or change motherboard.
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
Flashed again with PIT+Re-partition
nguyen3706 said:
Good luck with samsung fixing it. I sent it in 4 times and each they responded "no problem found". I gave up and bought a moto e.
Click to expand...
Click to collapse
Yesterday i flashed my phone again, this time with a PIT file and repartitioning checked. Eveything went fine but the phone went into recovery booting bootoop initially but started on its own after a few bootloops. It worked fine for sometime, but when i entered my samsung account and it started to restore my msgs, call logs and apps, after 1 hour or so it started to freeze all over again. I am starting to think that some app could be a reason too. Now i will flash again and keep using it without restoring my old phone and installing only a few essential apps and see what happens
---------- Post added at 03:28 AM ---------- Previous post was at 03:26 AM ----------
I also installed an app from the play store EMMC brickbug check but it says that my NAND chip is sane (fine i guess)
Same happens to to my note 4 snapdragon phe.
Any updates ? Did anyone got it back fixed from Samsung?
Good luck
My T-mobile Note 4 started experiencing this same issue last week. Is this a coincidence or something more? For everyone with the same issue, has your phone been slightly warmer at the top?
I purchased a new Anker battery to see if that will resolve the issue and will test it when it comes. But I think the emmc is starting to go bad? It seems to work fine without a SIM card inserted also.
I just received from samsung that they need to replace the motherboard, and of course the warranty isnt covering up since i rooted it. And they're going to want 540 USD from me to do that. Sigh, last phone i bought from samsung for sure.

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