"Your sim card does not allow a connection to this network" - Nexus 4 Q&A, Help & Troubleshooting

I just got this message on my phone and I have no idea how to fix it, I searched Google and tried just about everything I can. If I take my sim card out and put it in another phone if works great, I put it back in this phone and it doesn't work. Ive tried manually searching network, nothing. I've tried reflashing carbon ROM stock kernel and radio, nothing. I've tried toggling airplane mode, nothing. Wtf is going on here? I like this phone but I've never had so much trouble with a phone.
Sent from my Nexus 4 using xda premium

skaroger867 said:
I just got this message on my phone and I have no idea how to fix it, I searched Google and tried just about everything I can. If I take my sim card out and put it in another phone if works great, I put it back in this phone and it doesn't work. Ive tried manually searching network, nothing. I've tried reflashing carbon ROM stock kernel and radio, nothing. I've tried toggling airplane mode, nothing. Wtf is going on here? I like this phone but I've never had so much trouble with a phone.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Sorry I think you may need to do a factory reset. Try backing up as much as you can off the phone and do the reset. GL My wife's touch 4g had the same issue when switching sim cards from her work blackberry to the touch 4g. Because the phone was brand new, there was no issue in doing a factory reset with the sim card installed.

skaroger867 said:
I just got this message on my phone and I have no idea how to fix it, I searched Google and tried just about everything I can. If I take my sim card out and put it in another phone if works great, I put it back in this phone and it doesn't work. Ive tried manually searching network, nothing. I've tried reflashing carbon ROM stock kernel and radio, nothing. I've tried toggling airplane mode, nothing. Wtf is going on here? I like this phone but I've never had so much trouble with a phone.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Is this a cut-down sim or real micro sim?

xda6969 said:
Is this a cut-down sim or real micro sim?
Click to expand...
Click to collapse
its a real micro sim card, and i tried the resetting thing. no luck.
i just got off chat with tmobile and they said its due to the fact of non payment (i guess i shouldnt buy a phone from craigslist anymore)
so i assume theres no fix for this

skaroger867 said:
its a real micro sim card, and i tried the resetting thing. no luck.
i just got off chat with tmobile and they said its due to the fact of non payment (i guess i shouldnt buy a phone from craigslist anymore)
so i assume theres no fix for this
Click to expand...
Click to collapse
bad choice buddy , should have bought it straight from google ORRR , asked the owner for the imei so you can check if its clean , im a big craigslist person too , but you have to check things like that , i bought a xbox 360 for cheap that was in mint condition but it was console banned for hacking/piracy reasons.
EDIT tmobile is cracking down on people who buy phones for cheap on a contract and dont finish paying , they will block your phone from their networks.

skaroger867 said:
its a real micro sim card, and i tried the resetting thing. no luck.
i just got off chat with tmobile and they said its due to the fact of non payment (i guess i shouldnt buy a phone from craigslist anymore)
so i assume theres no fix for this
Click to expand...
Click to collapse
Wow that sucks. So does that mean the IMEI is blacklisted on tmo for non payment? Did the tmo chat say anything about new owner and such?

kpjimmy said:
Wow that sucks. So does that mean the IMEI is blacklisted on tmo for non payment? Did the tmo chat say anything about new owner and such?
Click to expand...
Click to collapse
tmobile wont care if you claim to be a "new owner" or if you even tell them you bought it from someone who jacked you off , if its blacklisted he's out of luck , the best choice he has is to contact tmobile and check the IMEI

SneakyGuyDavid said:
tmobile wont care if you claim to be a "new owner" or if you even tell them you bought it from someone who jacked you off , if its blacklisted he's out of luck , the best choice he has is to contact tmobile and check the IMEI
Click to expand...
Click to collapse
yea i contacted tmobile and they basically told me i was SOL. ive already listed in back on CL listing its problems and people are emailing me about it already, do they know something i dont, like some seedy underbelly of the cell market? lol

It must be a T-Mobile sold phone im guessing (not from Google).... Jump on straight talk with it $45
Unlimited..
Sent from my Nexus 4

im on tmobile and i like my plan so i dont plan on going anywhere with it.
i see people on craigslist fixing bad esn iphones, so theres no way to fix the imei number?
and im probably gonna sell it on craigslist or keep it as a mp3 player

Sent you a pm .. Kindly have a look
Sent from my iPad using Tapatalk HD

myturbo1 said:
It must be a T-Mobile sold phone im guessing (not from Google).... Jump on straight talk with it $45
Unlimited..
Sent from my Nexus 4
Click to expand...
Click to collapse
out of curiosity...would it work on straight talk? dont they go off of tmobile?

Same problem
Hi there...
just got my Nexus yesterday. I'm from Brazil and a friend of mine got it from Play Store (unlocked, I guess). Here we have 4 main carriers, mine is OI. My Sim card works great in other devices (tested on Iphone 4S and Galaxy SIII). The device shows all 4 carriers, but when I tap on "OI", I got the same topic message.
Any ideas???

Rodrigo Brito said:
Hi there...
just got my Nexus yesterday. I'm from Brazil and a friend of mine got it from Play Store (unlocked, I guess). Here we have 4 main carriers, mine is OI. My Sim card works great in other devices (tested on Iphone 4S and Galaxy SIII). The device shows all 4 carriers, but when I tap on "OI", I got the same topic message.
Any ideas???
Click to expand...
Click to collapse
Is it a real micro sim or a cut down sim?

xda6969 said:
Is it a real micro sim or a cut down sim?
Click to expand...
Click to collapse
It's a real micro sim.

Related

Sim Unlock Attachment - Unlock our HD2 without unlocking it?

Was wondering whether anyone's come across this or even tried it on the HD2..
So, the Sim Unlock Attachment (I-SmartSim 2008 for £5.50 on ebay) slides under your SIM card and your handset can then read it.. cool thing is that the handset remains unlocked, so we all get to hold on to our waranty deals..
So, has anyone tried it?
thanks
Anyone? (bumping it up..)
I tried something like it back in the days when i had an (dont know if i eaven dare to say it here ) iphone and that worked well. so i dont see why it shouldnt work on hd2
sgiannis said:
Was wondering whether anyone's come across this or even tried it on the HD2..
So, the Sim Unlock Attachment (I-SmartSim 2008 for £5.50 on ebay) slides under your SIM card and your handset can then read it.. cool thing is that the handset remains unlocked, so we all get to hold on to our waranty deals..
So, has anyone tried it?
thanks
Click to expand...
Click to collapse
Yes it works all right except one thing. You can use your phone,make some calls but you can`t use internet.Search forum, it was something about it before
jaqubek said:
Yes it works all right except one thing. You can use your phone,make some calls but you can`t use internet.Search forum, it was something about it before
Click to expand...
Click to collapse
thanks..
not using the internet wouldnt be a big problem for me cause i just need to use my Greek sim card when in Greece, and that would be for calls and texts only..
what about the rebel simcard? they even have a youtube video showing it works on an HD2 (even with internet). However this seller (only one result if you search for it on ebay), has one negative feedback from one guy that said it didnt work with their HD2... don't know...
I stuck my Gevey 3G SIm adapter in my HD2 today and it now works on AT&T for voice/SMS. I can confirm the Data is not working. It worked fine when I used to use it on the iPhone 3G back in the days....
sgiannis said:
what about the rebel simcard? they even have a youtube video showing it works on an HD2 (even with internet). However this seller (only one result if you search for it on ebay), has one negative feedback from one guy that said it didnt work with their HD2... don't know...
Click to expand...
Click to collapse
I know that you were asking about I-SmartSim 2008 but Rebel Simcard is the one I was talking about. I'm quite sure that they are all the same.Same thing different name. I've tried Rebel Card with my HD2 when I was abroad and it worked all right, except internet.Also my wife had one with Iphone and was ok.Now I unlocked my HD2 and I dont have that problem any more. So maybe for an extra few quid will be better for you to unlock.
sgiannis said:
Was wondering whether anyone's come across this or even tried it on the HD2..
So, the Sim Unlock Attachment (I-SmartSim 2008 for £5.50 on ebay) slides under your SIM card and your handset can then read it.. cool thing is that the handset remains unlocked, so we all get to hold on to our waranty deals..
So, has anyone tried it?
thanks
Click to expand...
Click to collapse
These rebel sim cards have been in the market for quite some time.
They seem to work well but you will face hardware problems soon.
First signs would be battery draining. The battery life will drop drastically once you start using it.
ferraripassion said:
These rebel sim cards have been in the market for quite some time.
They seem to work well but you will face hardware problems soon.
First signs would be battery draining. The battery life will drop drastically once you start using it.
Click to expand...
Click to collapse
mm, that's not good.. but i guess if i want to keep my warranty, shouldnt be too big of a problem coping with poor battery.. it's only for a few weeks every year when abroad...
jaqubek said:
I know that you were asking about I-SmartSim 2008 but Rebel Simcard is the one I was talking about. I'm quite sure that they are all the same.Same thing different name. I've tried Rebel Card with my HD2 when I was abroad and it worked all right, except internet.Also my wife had one with Iphone and was ok.Now I unlocked my HD2 and I dont have that problem any more. So maybe for an extra few quid will be better for you to unlock.
Click to expand...
Click to collapse
thanks for that.. dont want to unlock though as T-mobile gave me 2 years cover (the length of the contract) as long as i don't unlock the handset (or hardspl it but there's a way round that )...

S4 Best Buy help

I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
artofdesign said:
I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
Click to expand...
Click to collapse
I can answer the first question but not the second, I don't have a clue about upgrade dates and such....
I used an upgrade from another account I manage yesterday and they told me that worst case scenario, the other phone will be deactivated for a second or two while they process the phone onto the account and then off of it, restoring the IMEI that was originally used.... if she has an LTE phone already, it will make the process a whole lot easier since they don't have to add an LTE provision and then remove it
That being said, I thought it was kind of wild they had to do any of that in the first place when I thought they could just process the upgrade as an in-store deal since it wasn't going on that account - they didn't pull out the phone and do a test call on it, so why would they have to activate it in the system for the other number and then remove it? At one time, the guy processing it who I thought I had confidence he knew what was going on turned to me and said "do you by any chance have that other phone available so I can get the IMEI off of it?" Well no, of course I don't, I told you that! You had it in the system before you deactivated it, put it back! haha, oh BBY.....
same here what happened yesterday, im goin to use my dad's
upgrade, since his phone is the galaxy s1, it turns out they deactivated his number(old sim) and they gave me the lte enabled sim, since i told them that i am the one gonna use both the s4 and s3 not my dad, they provided me a regular sim again for my dad but just to call 611 att customer service to transfer again the lte enbled sim to the regular one, such a hassel though, if only i have a simcard adapter that time.
Sent from my SAMSUNG-SGH-I747 using xda premium
Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
artofdesign said:
Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
Click to expand...
Click to collapse
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
KryptosXLayer2 said:
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
Click to expand...
Click to collapse
Thanks for sharing the details of your experience!!! Good to hear.
kennyglass123 said:
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
Click to expand...
Click to collapse
Sorry, thanks.
...
j510 said:
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
Click to expand...
Click to collapse
This is true of outside vendors like BB still? I know Att could do it but not sure about non att stores.
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Apoyyo said:
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
artofdesign said:
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
Click to expand...
Click to collapse
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Apoyyo said:
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
artofdesign said:
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
Click to expand...
Click to collapse
There is a good chance that it will work, but there is also the possibility that it doesn't. If we call AT&T to activate over the phone sometimes they are able to move the SIM without having to deactivate it. It will most likely not be an issue, but there is always a slight chance that it would be cut off. When you go to the store make sure you stress that her phone cannot be shut off and ask them if there is any way to do it so that doesn't happen.
Follow up :
I went to a BB mobile store on 5/1.
My *639# said 5/8 for upgrade but she said she could do it no call to Att needed. So she did. All went well. Wife's lte iP5 didn't even turn off(that we noticed).
So cross upgrade went well. Stoked!
Thanks all for help.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

[Q] Activation on VZW

Has anyone had any trouble activating the G2 on VZW? I received mine in the mail yesterday after I ordered it online from VZW as an upgrade to my Galaxy Nexus. So far I have been unable to activate it. When I turn it on and it says it is activating, it just hangs for 10-15 minutes and then errors out. It suggests going to a place with service, but I can see on-screen that I have 2-3 bars of 3G service consistently. It seemed odd that it never connected to 4G, but maybe that only comes post-activation, I don't know.
I'm probably going to head to the VZW store this afternoon to see if they can help me, but I wanted to post this to see if others had any issues when trying to activate their G2s.
Thanks!
Are you using the SIM card that came with the phone? If you have a SIM from your current phone, did you try putting that in instead?
did it come with two cards? one in the phone and one in the box? however you have a nexus so you should've been able to use your old sim card.
if it came with one in the box, use that one. apparently they shipped out bad ones inserted in the phone and gave replacements in the box. happened to my brother. his activated after switching
Sent from my LG G2 using Tapatalk 4
Ahhhh, no, I did not switch SIM cards. This is the first time I have tried activating a phone on my own outside of a store, so I didn't know about that step. The G2 came with a SIM card already in it, and there wasn't another one in the box. I'll try taking the one out of my Nexus and putting it in the G2 in just a bit.
Thank you both for the tip!
jayochs said:
did it come with two cards? one in the phone and one in the box? however you have a nexus so you should've been able to use your old sim card.
if it came with one in the box, use that one. apparently they shipped out bad ones inserted in the phone and gave replacements in the box. happened to my brother. his activated after switching
Sent from my LG G2 using Tapatalk 4
Click to expand...
Click to collapse
That did it. Quick and painless when you do it the right way.
SevrenM said:
That did it. Quick and painless when you do it the right way.
Click to expand...
Click to collapse
The beauty of SIM cards!

Bought a Verizon PrePaid Moto G Today...

So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
There is no SIM slot right?
big gulps huh? said:
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
szymgio said:
There is no SIM slot right?
Click to expand...
Click to collapse
Correct, there is no SIM slot.
rngrdanny22 said:
If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
Click to expand...
Click to collapse
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
rngrdanny22 said:
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
Correct, there is no SIM slot.
Click to expand...
Click to collapse
It doesn't make sense to buy device without SIM slot...
szymgio said:
It doesn't make sense to buy device without SIM slot...
Click to expand...
Click to collapse
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
wws12 said:
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
Click to expand...
Click to collapse
I like to have choice.
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
rngrdanny22 said:
So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
Click to expand...
Click to collapse
Nice
skyhawk21 said:
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
Click to expand...
Click to collapse
The Verizon phone has only been available for 3 days. He's no way near the 14 day limit. Love the attitude.
szymgio said:
I like to have choice.
Click to expand...
Click to collapse
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Thanks for the responses guys! I'll try the unlock method later tonight when I have the phone in hand again (girlfriend still has it at the moment).
As for the return policy, I agree with y'all. I probably should be able to take it back, but the lady at the counter seemed like she might have been new or something. I actually tried to take it back about 4 hours later, so way within the 14 day window mentioned earlier.
On a side note, I won't be using the phone either way as I just went ahead and bought a like-new GS3 from a friend that she is going to use (wish I would have known he was selling it PRIOR to all this). If I can use it as a tablet, I'll just let her kid have it, but if not, I'll try and take it back again.
Will keep everyone posted!
keep us posted guy, I might take you up on that offer.
Good luck.
Sent from my SCH-I535 using Tapatalk 2
sicembaylor said:
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Click to expand...
Click to collapse
Can you use this phone with other CDMA carrier?
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Lay295 said:
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
Click to expand...
Click to collapse
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
read post above. I my self haven't bought one yet. buy looks like we can
Sent from my SCH-I535 using Tapatalk 2
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Good news everyone, I was able to bypass the activation screen and unlock the phone for "tablet" use (using the methods mentioned in this thread). After playing with the phone for a little while, I gotta say, I actually like the thing! While we won't be using this as a phone, I will probably keep it to use as a MP3 player for the house.
I played around with the features a little and the only real disappointment that I saw was the camera. Maybe I'm use to the 13MP on the GS4, but the picture quality just didn't seem very good. Better than my girlfriend's old iPhone 4, but lacking nonetheless.
Willieumm said:
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Click to expand...
Click to collapse
Let me know how that works out. I tried and the pageplus rep said that the phone was unable to work, and it needed to be 'unlocked.' I wonder if I just got someone who didn't know what to do.
I returned my Verizon prepaid moto g today to BB. I did not have any issues. They did check to see if it had been activated. They turned the phone on and seeing the activate wizard appear turned it off. They only thing I didn't get back was the $0.70 for a 911 fee.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Invalid sim scam?

I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
LOVE ME PLEASE said:
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
Click to expand...
Click to collapse
same thing happened to me until i updated the software. worked fine after that.
Did you get the latest update today? Because that's the build that I I'm having invalid sim on.
ceelos218 said:
same thing happened to me until i updated the software. worked fine after that.
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Click to collapse
Sent from my Pixel XL using Tapatalk
LOVE ME PLEASE said:
Did you get the latest update today? Because that's the build that I I'm having invalid sim on.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
ohh ok i see what your saying... when i first got my phone i was on Nougat and my sim wasnt recognized so i updated it to the Aug build and then i was able to use my Verizon sim again. right now i just updated to the Sep build and i cant use it any longer. im also wondering if theres a fix.
ceelos218 said:
ohh ok i see what your saying... when i first got my phone i was on Nougat and my sim wasnt recognized so i updated it to the Aug build and then i was able to use my Verizon sim again. right now i just updated to the Sep build and i cant use it any longer. im also wondering if theres a fix.
Click to expand...
Click to collapse
Wow! So, it's not just me? Sad to here that my friend. I contacted Essential Phone via Twitter hours ago. Still no word.
LOVE ME PLEASE said:
Wow! So, it's not just me? Sad to here that my friend. I contacted Essential Phone via Twitter hours ago. Still no word.
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Click to collapse
Yeah and I don't have time to mess around with it. Now I'm stuck without data
ceelos218 said:
Yeah and I don't have time to mess around with it. Now I'm stuck without data
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Click to collapse
Same here! Are you able to make calls?
LOVE ME PLEASE said:
Same here! Are you able to make calls?
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Click to collapse
I just tried it with a Sprint SIM card and it works perfectly fine.
Good to know. I just checked Twitter and now there are many of people complaining about this very issue.
ceelos218 said:
I just tried it with a Sprint SIM card and it works perfectly fine.
Click to expand...
Click to collapse
Sent from my Pixel XL using Tapatalk
LOVE ME PLEASE said:
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
Click to expand...
Click to collapse
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
https://forum.xda-developers.com/es...print-version-unlocked-t-mobile-wifi-t3830989
mexicandroid said:
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
Click to expand...
Click to collapse
Thank you for your testimony. Wow! This is madness for an unlocked device. It almost seems as though Sprint is in on the scam themselves??? But thank you so much for your help friend. I'll check back in to let you guys know what happens??? I'm contacting Essential as we speak via support email... we'll see?
mexicandroid said:
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
https://forum.xda-developers.com/es...print-version-unlocked-t-mobile-wifi-t3830989
Click to expand...
Click to collapse
Was the sim he gave you to insert into your Essential, activated?
I have the same problem but im not in America, I'm in Australia and have no contact to a Sprint SIM Card....I've tried fastboot and flashing but still nothing. Any help would be great right now
LOVE ME PLEASE said:
Was the sim he gave you to insert into your Essential, activated?
Click to expand...
Click to collapse
It had his old number programmed into it but it didn't hey any service. Sprint's setup is different than T-Mobile because of the CDMA technology they use. It's not like T-Mobile that you just pop the Sim into another phone.
I honestly don't know if you can use any Sprint SIM card but you will definitely need one from my experience. The good news for you seems to be that it is most likely paid off if Sprint says it's unlocked.
---------- Post added at 11:44 AM ---------- Previous post was at 11:37 AM ----------
rainer217 said:
I have the same problem but im not in America, I'm in Australia and have no contact to a Sprint SIM Card....I've tried fastboot and flashing but still nothing. Any help would be great right now
Click to expand...
Click to collapse
After the first time it Sim locked the phone I was able to unlock it ONCE by fishing different builds but I was trying to get TMobile WiFi calling working so I kept flashing thinking it was going to stay unlocked after but sure enough it locked again and I after that I could not get it unlocked. I tried flashing so many firmwares and then updates through OTA download through the app and side loading. See if maybe you can order one online from Sprint or maybe on eBay.
mexicandroid said:
See if maybe you can order one online from Sprint or maybe on eBay.
Click to expand...
Click to collapse
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
rainer217 said:
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
Click to expand...
Click to collapse
From my experience the issue is with Sprint, Essential can't really do anything about it because of the Variant
mexicandroid said:
From my experience the issue is with Sprint, Essential can't really do anything about it because of the Variant
Click to expand...
Click to collapse
Great point. But I was thinking more along the side of Essential Phone, contacting Sprint, letting them know that it's a wide spread issue.
LOVE ME PLEASE said:
Great point. But I was thinking more along the side of Essential Phone, contacting Sprint, letting them know that it's a wide spread issue.
Click to expand...
Click to collapse
Sprint knows by know, if you read around the web it's been going on for months. Seems the just expect you to have a Sprint Sim laying around to unlock it lol. After my unmoving experience I don't think I would ever get Sprint service lol
rainer217 said:
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
Click to expand...
Click to collapse
Gotcha!
Do you have a feeling that Sprint will fix this issue since it's widespread? I'm starting to think that Sprint was in on it. Or am I just an upset customer??? It's not happening to Sprint customers on there network, just people who are not on their network but have a Sprint variant. I have a strong feeling that Sprint locked us out of a unlocked phone intentionally. You?
mexicandroid said:
Sprint knows by know, if you read around the web it's been going on for months. Seems the just expect you to have a Sprint Sim laying around to unlock it lol. After my unmoving experience I don't think I would ever get Sprint service lol
Click to expand...
Click to collapse
I agree. This is crazy, months??? Still no software fix??? I'm starting to believe it's a network fix only. They need to officially make an open statement regarding the situation, on how to resolve the matter. I think it's time to beat down Sprints Twitter page for a resolution.

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