Google connectivity issues, have dumpsys logs - Networking

I've hopefully narrowed down my problem thanks to a helpful redditor, but am having trouble figuring out exactly what's going on. Basically what happens is I lose communication with Google (no Gmail, appointment reminders, app installs from PC, etc.), and usually have to reboot my phone to get it working again, although very occasionally opening a Google app or toggling airplane will re-connect me. I have a HTC Droid DNA (S-OFF) on ViperDNA 1.2.0 with the included 2.04 OTA kernel, however this issue has persisted across many ROMs and kernels. I've been running "adb shell dumpsys activity service all >services_dump.txt" to see what Google Sync Framework has been doing. Here's where I am now:
I had set a test appointment reminder in Gcal on my PC to go off at 10:20am, which it successfully received at that time. However, I noticed these lines in the log immediately after receiving that notification:
03-13 10:20:03.433 891 891 D GTalkService: [RawStanzaProvidersMgr] searchProvidersFromIntent
03-13 10:20:03.436 891 891 D GTalkService: [RawStanzaProvidersMgr] no intent receivers found
After seeing that, I also noticed I had lost my connection to Google (wasn't getting Gmail). I let my phone sit for an hour, then tried installing Titanium at 11:24 via Play store on PC, and check logs again. Since 10:20 my phone had missed 4 heartbeats, and the only two new lines were a repeat from above right at 11:24. I gave my phone another hour to sit idle, then opened the Play store on it at 12:33, at which point Titanium started installing and I received my missed notifications. I'm not sure what the few lines at 12:15 are from, but there are many more missed heartbeats. I can't really decipher what happened after 12:33, but it seems to still be reporting connection issues and missing more heartbeats.
Up until 10:20, you can see it sent heartbeats as expected, and I was receiving (non-appointment) notifications fine. I've noticed this on multiple versions of Viper and Hatka, and with a few different kernels, although so far my logs have only been collected while running a clean install of Viper 1.2.0. I did not notice this on "pure" stock as I did not have any appointment reminders set during that time, so I am unsure of whether or not this was a problem then. When I first noticed this, the only modification I had done was use jcase's method with HTCdev to unlock the bootloader, but my phone was otherwise still stock.

Proper functionality *seems* to have been restored! After numerous clean installs of the ViperDNA 1.2.0 ROM, it seems that leaving HTC's Browser and Mail apps (maybe one or two others, I forget) allows a proper connection to Google. I'm assuming that means HTC's apps are too integrated to remove some portions of them. What's really puzzling though, is why I had this issue when I was still stock. The only thing I can think of is that Verizon's OTA kernel update addressed something in the mix.
Any insight still appreciated while I confirm this fix.

Related

Audio Loss. Observation

Even with auto-sync turned off, you have probably noticed that google contacts
keeps syncing on an irregular basis. It's not supposed to do this and for some reason when it does it slows down the phone BIG time.
In my experience, the only time I lose the audio (phone slows, audio goes, have to reboot) is when the google contacts are trying to sync.
If you aren't on a call when the contacts sync, the phone slows and recovers fine on its own. If you are on a call...curtains.
If the google sync issue is corrected...the problem may go away. I have no idea how to attempt to do this but I really think these issues could be tied together.
natheoni said:
Even with auto-sync turned off, you have probably noticed that google contacts
keeps syncing on an irregular basis. It's not supposed to do this and for some reason when it does it slows down the phone BIG time.
In my experience, the only time I lose the audio (phone slows, audio goes, have to reboot) is when the google contacts are trying to sync.
If you aren't on a call when the contacts sync, the phone slows and recovers fine on its own. If you are on a call...curtains.
If the google sync issue is corrected...the problem may go away. I have no idea how to attempt to do this but I really think these issues could be tied together.
Click to expand...
Click to collapse
Just one problem with that statement...when on a call, EVDO (all data) drops out, meaning sync isnt possible. However, could it be possible that those experiencing issues have a problem with data continuing while on a call wrecking havoc? Just an idea. Have yet to experience this yet and hopefully wont.
hmmmm interesting
ive too also have been dealing with the audio issues, my thing is it doesnt do it all the time, my phone sometimes does have a google sync issue at times, where it kind of hangs, i too have noticed that when i loose audio my sync is connected, but when its completely off theres no probs, meaning i never have to retart phone. idk im beat once my sync is done when i flash a rom i completely turn it off and i un check always on mobile in settings, and my audio issues went away................
im not sure if this is what you guys are talking about, but ive been having an issue that is driving me insane. I can make and receive calls fine, however no sound is transmitted to either party (my mic and speaker don't work). The only thing that fixes it is a restart, then its usually only the first one or two calls after the restart that work fine, after that its lights out again. always on mobile is unchecked, contacts/mail/calendar are set to manual sync and nothing else really pulls data without me initiating it.
Ive been on with Sprint all week about it and they are sending me a replacement and credited me back the past month, so we'll see if its a ROM or a hardware thing cause the second the replacement comes in its getting rooted and flashed
I have flashed Fipz' 2.0d on my phone, my co-worker's, and my wife's. The first two phones have worked just fine, from the first boot, however, after flashing it several times, my wife's hero continues to lose audio. I have even tried the update.zip that was supposed to help it.
The only differences that I can account for is that I rooted and flashed the two working ones on a Windows computer at work, and my wife's I rooted and flashed at home in Ubuntu.
It doesn't seem likely to me that I did anything different, (other than the required differences in the code when rooting) on my wife's phone than I did on the other two.
After 3 wipes, SD Format and re-partitions, and reconfiguring her phone, it still gets that audio issue. The longest it has lasted without doing it is about 6 hours.
I have absolutely no clue what could be causing this lol
SchmediumTux said:
I have flashed Fipz' 2.0d on my phone, my co-worker's, and my wife's. The first two phones have worked just fine, from the first boot, however, after flashing it several times, my wife's hero continues to lose audio. I have even tried the update.zip that was supposed to help it.
The only differences that I can account for is that I rooted and flashed the two working ones on a Windows computer at work, and my wife's I rooted and flashed at home in Ubuntu.
It doesn't seem likely to me that I did anything different, (other than the required differences in the code when rooting) on my wife's phone than I did on the other two.
After 3 wipes, SD Format and re-partitions, and reconfiguring her phone, it still gets that audio issue. The longest it has lasted without doing it is about 6 hours.
I have absolutely no clue what could be causing this lol
Click to expand...
Click to collapse
To complicate things, I'm on a mac and have flashed MatrixROM. So, it looks like nobody is safe...Ubuntu, Windows and Mac. I noticed someone had posted a possible fix a little bit ago. I may give that a shot as it's incredibly frustrating. I wish there was a way to send all calls to voicemail, cause its pointless to have them connect through right now.
hopefully anyone who wants to test the new fix has. if not please do. its on the thread i started and it uses a variation of "fixes". as stated before, we know what causes it but not really sure how to fix it. im working with a very good dev to create a kernel and ramdisk to fix it with everything working.
wifi doesnt work with the fix as of right now. but anyways hope it helps.

Change to froyo

Forgive me if I have posted this in the wrong place but this is all very new to me. I recently flashed my phone to 2.2 and some strange things have been happening. I have two examples I would like to share which both have the same outcome. Trying to import a book into aldiko from the sd card ends in the program being force closed. The phone vibrates once, pauses a few seconds, vibrates three times and then the error message comes up. The second example is pretty much the exact same except it happens when trying to launch a game with psx4droid. One vibration, pause, three vibrations, program closes. Both of these programs worked without issue prior to the change in OS. Could anyone suggest any reasons and solutions to the situation? I was on the last chapter of an amazing book. Thanks in advance,
Gino.
Sent from my GT-I9000 using XDA App
yep doing it to me too, not very often, it was happening a lot at first, but i did a factory reset and it cleared up a lot of them.
I dis one factory reset with no result.should I just keep trying til it goes away?
Sent from my GT-I9000 using XDA App
This has been happening to myself and my partner's Samsung Galaxy S since we upgraded to the official UK Froyo update. Just about any app can crash with the vibrate, pause, 3 vibrates. While mine is rooted with z4root and I have a ton of stuff on it, my partner's is not rooted and only runs some very basic apps.
Did you update through Kies? What version of FroYo are you on?
Try to uninstall the apps, download them and reinstall. Also, using the Kies Registry Patcher, see if Kies will flash the stock 2.2 ROM. All stock ROMs can be found here.
Follow these steps
Ian
Updated with Kies to Froyo (JPO) a month or two ago. I notice JPY is now available through Kies so currently trying that.
I had tried installing/uninstalling apps previously, but according to logcat just about any process can crash with this vibrate pulse, pause, three pulses issue. I've had System, acore, TWL, Market, Gmail, the browser (stock and Dolphin HD), etc. These aren't the normal force closes either. The logs show them as SIGBUS or SIGILL (no K, not SIGKILL) errors, which normally mean a hardware fault, but, given so many people are having the problem after updating to FroYo, and given it's happening on two phones I'm in possession of personally, I'm sure it's related to the FroYo update.
Well, since updating to JPY 6 hours ago I've had zero crashes and the phone seems far more responsive and faster. My quadrant score has increased by around 20%.
There were a number of things that would nearly always crash the phone in the way I described previously - such as updating more than 2 or 3 apps at the same time, rapidly scrolling around certain websites, etc. I updated 10 apps simultaneously, I've gone to all of the websites that would crash the browser, and tried a whole load of other things that were "high risk" on JPO. Zero crashes.
If the phone does crash in the next week or two I will come back and mention it here. But so far, it looks great.
We took a Froyo update and the phone is now no longer able to accept incoming calls or texts when ANY other web-using application is running, e.g. you open the Facebook app and leave it running in the background so you can get notifications from FB and you can't receive any calls or texts until you have shut down FB. You open a browser, you can't receive any calls or texts until you shut down the browser!
Not even sure how to report this as a problem because all the websites we are directed to seem to be FAQs for people who have never seen a phone before. Any recommendations so we can return to the use of phone calls? For the next week or so we have only pay as you surf mobile broadband and no Kies, which resticts things somewhat, but is there anything we can do right away? What about when we get back to a full net connection and Kies? Where do we even report this error, as everyone seems to be having a different type of error with this update, and we'd like to make sure they know about this one, a smartphone that doesn't receive phone calls unless you turn everything else off is a little pointless!
Incidentally, site designers, any chance you could put some text descriptions for your button images? I loaded this site with no pictures and it doesn't come up saying where the reply buttons and such are located like it does when you have alternative text. If people use screenreaders (e.g. blind people like many of my friends) they cannot navigate this site without these. Cheers!
I've tested this and it works fine for me.
Are you sure this isn't just the limitation that's present on ALL GSM networks whereby if you're on 2G (i.e. not WiFi or 3G) then you can only have either a data connection OR a voice call? 2G only supports one type of connection at a time. If you're using data and want to make/receive calls you must use either 3G or WiFi.
The phone is definitely showing 3G as the connection type, and we have two phones on the same network in the same room and only the Froyo one has this problem, which it has never had before. Even in areas where the connection type is showing as HSDPA (never get those letters in the correct order!) it is impossible to get any kind of incoming call when a web application is open. It also applies to applications which are open but not currently using data. Not sure if they use data in a background kind of a way, but if you open a browser and load e.g. Google and after it is fully loaded attempt to call that phone you still get the answerphone. You can only get a phone call if all apps which might potentially use a web connection are shut down. Renders every aspect of the phone useless because you have to shut off Facebook, all browsers, email, weather updates, news feeds... basically everything, just in case you might potentially receive a telephone call.
We had 2 T-mobile phones on Windows Mobile in this same room and neither of those has this problem either. The phones are 2x HTC TYTNII (Tmobile MDA Vario 3) and 1x HTC Wildfire with Android 2.1 which all work and one Samsung Galaxy S on Android 2.2 which worked (in terms of being able to get calls with web apps loaded) up until 2.2 was loaded.
Well, that's very strange. All I can say is that my SGS and my partner's SGS, both were running 2.2 for a couple of months, and now both running 2.2.1 have been fine. I tested both again just now and I can make/receive calls fine on both even while actively using the browser.

***EPIC - NEED HELP TXT MESSAGING, BLUETOOTH, QIK for EB13 *PLEASE!

OK I need help and serious input since these are the things I use the most. I will give you a little history also. On 0:00 Tuesday 02/22/2011 I downloaded samsung update for EB13. I flashed the phone, and everything went well even the one-click-root-2.5.5. So with my issues appearing I researched and seen many others had issues not like mine. I called Sprint they had me do a hard reset on my phone. Still the issues are a not real bad but I had having to restart my phone 6 or 7 times a day. I even went to the store and the rep said there were no so called "quote issues with the EPIC cause he has one". I need my phone re-flash. I told him I did that. He said have a hard reset done to it. I did it the day after the I flashed it. I told him I still have issues and no one has been able to help me. He said take the phone back and get a new one then. His name is Mike at the Sprint Store on Oleander Dr Wilmington, NC. Lots of help Mike. Just admit the software is sh*t like the phone reps did on the phone. Re-flashing and a hard reset is something I already did, and removed alot of useless app, from the guide on switch apps to remove. So PLEASE someone come up with some mods or ideas to help me. PLEASE. I got no clue on this.
1. Txt messaging. After an hour of non use when trying to send a txt. The txt hangs. I tried de-activating and a signal refresh. Dont work. Only fix is re-start the phone, and re-send the txt.
2. Bluetooth. After non use for an hr Bluetooth says it is still connected. When calls comes in however it is not connected. I have to manual connect, or if no call, I have to do a signal refresh. Not even turning off bluetooth works. The Sprint rep says it is the only work around they have and know about it.
3. QIK. Ok Qik on 2.1 used do a portrait on the front camera. Now it records only as landscape, but shows as portrait. I spoke to Sprint about this also and they said it some I am going to have to deal with. I drive alot to job to job, so I dont have alot of time to play with settings.
bluetooth problems?
i have flashed the eb13 froyo onto my epic with the eb13 supernova,genocide .3a kernal and everything seems to be almost perfect except i still can not give voice commands over my bluetooth ....it will activate, say speak now and then it will disconnect before i can even give a command...if there is a fix for this please let me know...thanks
Txt messenging found
I found the same issue and a fix for it other than reboot. This was found back in July on another phone and carrier but with Android 2.2 Froyo. So this issue is with the OS its self.
A. Settings menu
B. Applications menu
C. Manage Applications
D. Messaging app
E. Force Close button
07-16-2010, 02:05 PM
LugusLuna
Smoke signaler
LugusLuna has no status.
Join Date: Jul 2010
Posts: 3
Re: Android 2.2 text message problem
Fixed it!!! In case anyone else out there is having the same problem, the way I fixed it was by going to the Settings menu from the home screen, then to the Applications menu, then to Manage Applications, then to the Running tab, then to the Messaging app with the icon that Andriod uses for the text function. Then I clicked on the Force Close button. Now it sends text message with no problem. Go figure.
Back up your data with MyBackup Root, use Odin to restore full, clean EB13, then use the Market or AppBrain to reinstall your apps, and your backup to restore only the data for those specific apps. That will solve almost all problems related to the OTA update, including yours, OP.
k0nane said:
Back up your data with MyBackup Root, use Odin to restore full, clean EB13, then use the Market or AppBrain to reinstall your apps, and your backup to restore only the data for those specific apps. That will solve almost all problems related to the OTA update, including yours, OP.
Click to expand...
Click to collapse
But he used the .exe...
I think he mightve removed something by accident...was the "apps safe to remove" thread updated for EB13?
Sent from my SPH-D700 using XDA App
Thanks everyone for replying with some needed input and issues of your own. I do think I can live with the messaging app since I found a temp fix for it(force close). I also believe I can live with Qik recording in landscape, even though it was not designed that way for the front camera. However I cannot live the issue of Bluetooth. I need as I will never put a touch screen phone to my ear or listen to it on speaker, like some of these dumb a$$ doing this walking around in public. I drive from job to job and it is very difficult for me to play with setting while driving. NC is becoming a handsfree cell phone state like so many others, and there is no txting while driving at all. It is a dangerous thing to do. I have read older posts from other phone that received 2.2 much earlier in the year and I believe that is OS is $hit. However 2.1 does not have Bluetooth activated command dialing.
*So for you people that are catching up, I did install from the exe and seemed to work fine and even after I rooted with a clockworkmod 2.5.1 recovery. I even did a hard reset with Sprint. I did not removed any important applications as mobile hotspot is this there. I have not upgraded to any new kernel, or rom. These issues are minor, but a major inconvenience. Bluetooth will work for awhile, but then with a call comes in after a hr of rebooting I have to connect manually after it has been paired. ""Sprint said that this was a issue known in the OS, but I am wondering if anyone has found a kernel or mod to correct this issue?""
Why not back it up and then go into cwm and clear the cache/DCache and then run the .exe without removing ANYTHING and see if your problems persist?
If they don't, then take out an .apk one at a time until you find the one that breaks your functions...
Sent from my SPH-D700 using XDA App

OTA programming

So being the crackflasher that I am. I flash my phone at minimum once a day. Now I've began to notice that I have to dial **228 to receive the ota programming from Verizon intermittently For instance I flashed from Protekks build 7-the newest CM7 nightlies and never once had to reprogram. During this time I've changed kernels about a zillions times and also roms but kept CM7 as my daily rom.
So this morning I flashed the newest nightly and I noticed that my exchange account wasnt syncing with wifi off and sure enough I needed to reprogram. Why would it suddenly need to be reprogrammed?
Flash steps I take
back up existing rom with in CWM
Wipe Data
Wipe Dalvik x3
wipe cache
Install zip
Install Gapps (if needed).
I use these steps everytime.
228 updates your Preferred Roaming List (PRL).
http://support.vzw.com/faqs/Wireless Service/faq_prl_preferred_roaming_list_update.html
It should not influence your phone's ability to sync emails, unless you mean that it improved your phone's ability to find a tower with a solid data connection.
When you say "sure enough I needed to reprogram," do you just mean that the problem went away after you updated your PRL? Or did you get some other notification that your PRL was having issues?
PRL updates are done manually, regardless of what ROM you're on. As per the above link, it is recommended that you do it on a regular basis.
Well when I first booted my phone I turn on wifi so that I can sync my google and exchange account much faster than if I were using 3G. After I disconnected wifi I noticed that exchange mail, gmail and voice were not updated. I didnt think to place a call or try to test text messaging but as soon as I updated all data reliant apps began to function as they should.
We used to have this problem with our Blackberry users in house and I was never able to figure out why some users would see this issues while others did not.
I will begin including OTA programming into my flash steps to curb any future issues.
C Brown said:
I will begin including OTA programming into my flash steps to curb any future issues.
Click to expand...
Click to collapse
You can do that if you want, but it's most likely overkill.
Verizon only puts out a new PRL every month or so:
http://www.roamingzone.com/prl/#Verizon
You can check your PRL version at any time through Settings > About Phone > Status.
You'd probably be better off trying to investigate what other factors influence your inability to connect to data. I.E. can you fix it via reboot? Airplane mode on/off? The PRL may not have anything to do with the issues you're having.
Next time I see the issue I'll give those a shot. Thank you for your insight

Strange Sync/Download Issues on Multiple OP 6T Handsets

Hello all.
I ordered a OnePlus 6T (non-T-Mobile, 128 GB, 8 GB RAM) on launch day, which I received last week.
Once I logged in with my Google account and started trying to download apps, I noticed that it was taking forever to even start the download from the play store (it says "downloading" but the progress bar does not appear, and then maybe 45-60 seconds later it starts downloading the app). Once the actual download starts, the speed seems about normal. It also takes it forever to load images within the play store and to sync my Gmail account. Push notifications are also delayed for gmail and hangouts, if they ever appear at all.
I did multiple factory resets and OP tech support remotely flashed a fresh factory rom for me, but this didn't help the problem. I returned the device and ordered another, which I just got today. I'm having the same exact problems, which seem bizarre to me since I haven't been able to find anything online suggesting this is a common bug, even though I've now experienced it on two handsets.
A related little glitch I noticed, I'm on T-Mobile, and when I have VoLTE and WiFi calling enabled, Hangouts crashes whenever I enter any text in a message field.
It seems to me the phone is having some issue syncing/connecting with Google's play services/servers. I've tried restarting and clearing the cache on both Google Play Services and the Play Store, both of which I've also verified are up to date. My OS is up to date as well. I have recreated the problem on multiple Wi-Fi networks as well as over cellular data.
Does anyone have any insight into what might be causing this? I really like the phone aside from this major issue...

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