[Q] Making application "unremovable" - Nexus 4 Q&A, Help & Troubleshooting

Hello,
Since my last phone got stolen i have gotten a little paranoid, so is there any way to make a security app that permits remote control of the phone "unninstalable" even with a reset?
thanks in advance

dpkPT said:
Hello,
Since my last phone got stolen i have gotten a little paranoid, so is there any way to make a security app that permits remote control of the phone "unninstalable" even with a reset?
thanks in advance
Click to expand...
Click to collapse
Sadly, there is no such thing like that. A factory reset will wipe everything on the phone and brings it back to the box condition. It takes less than 10mins to do that if you do it manually. Use a tool can be faster.

There is always Cerberus. If you flash it, remove root and relock the bootloader, it might take 15 minutes to remove it instead of 10.

I believe if you install it manually in /system, then remove root and relock, it should be permanent. Unfortunately, an app that can do a remote wipe without root needs to be registered as a device administrator, so even if the app is hidden and completely silent... settings->security->device administrators->'uncheck'... and the app is neutered.

USSENTERNCC1701E said:
I believe if you install it manually in /system, then remove root and relock, it should be permanent. Unfortunately, an app that can do a remote wipe without root needs to be registered as a device administrator, so even if the app is hidden and completely silent... settings->security->device administrators->'uncheck'... and the app is neutered.
Click to expand...
Click to collapse
They can just unlock the bootloader and it'll be wiped.
Sent from my Nexus 4 using Tapatalk 2

Unlocking boot loader doesn't wipe system. Only data
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2

ok, so how can i make it the hardest possible to remove it? (not interested in removing root just because of this) Just hide the app so if they try to manually unninstall everything instead of wiping it gives me a little time window to try and locate it?
So.. ermmm how do u hide an app?

Cerberus lets you hide the app from the app drawer.

Related

Rooted and encrypted phone. How do I unencrypt?

I have a Nexus 4 and I'm running the stock ROM, but I am rooted. I encrypted my phone and have tried a factory rest in recovery and in the settings on the phone. It simply restarts and it's still encrypted. In recovery I'm using CM and it errors stating it can't load a file. What is going on and how do I make my phone work?
I'm trying to run Nexus Root Tookit v1.6.2 and it also still encrypted.
Is their any way to hard reset this phone? I tried fixing permissions in CM and it still won't let me wipe and do a factory reset
What do mean by "encrypted", do you mean you re-locked the bootloader ?
Sent from my Nexus 4 using xda premium
mobileboost said:
I have a Nexus 4 and I'm running the stock ROM, but I am rooted. I encrypted my phone and have tried a factory rest in recovery and in the settings on the phone. It simply restarts and it's still encrypted. In recovery I'm using CM and it errors stating it can't load a file. What is going on and how do I make my phone work?
I'm trying to run Nexus Root Tookit v1.6.2 and it also still encrypted.
Is their any way to hard reset this phone? I tried fixing permissions in CM and it still won't let me wipe and do a factory reset
Click to expand...
Click to collapse
Your name is "mobileboost", you are new, and you are trying to figure out to hack and encrypted phone?
Hmmmm smells a bit fishy...
Sent from my Nexus 4
Can someone tell me what he means by encrypted.
Sent from my Nexus 4 using xda app-developers app
No known way to decrypt. If you want to decrypt you'll need to erase the user data partition in recovery. Which will wipe any user information.
If that fails you'll need to flash back to the stock using the methods in the android development.
Sent from my Nexus 4 using xda app-developers app
steviewevie said:
What do mean by "encrypted", do you mean you re-locked the bootloader ?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
There is a encryption option in security section, requires a pin you created to decrypt every time you power on the phone.
mobileboost said:
I have a Nexus 4 and I'm running the stock ROM, but I am rooted. I encrypted my phone and have tried a factory rest in recovery and in the settings on the phone. It simply restarts and it's still encrypted. In recovery I'm using CM and it errors stating it can't load a file. What is going on and how do I make my phone work?
I'm trying to run Nexus Root Tookit v1.6.2 and it also still encrypted.
Is their any way to hard reset this phone? I tried fixing permissions in CM and it still won't let me wipe and do a factory reset
Click to expand...
Click to collapse
ibegary said:
No known way to decrypt. If you want to decrypt you'll need to erase the user data partition in recovery. Which will wipe any user information.
If that fails you'll need to flash back to the stock using the methods in the android development.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I can confirm ibegary's statement. When you encrypt your phone it warns you that the ONLY way to decrypt it is to wipe all data from your SD card.
Demonic240 said:
I can confirm ibegary's statement. When you encrypt your phone it warns you that the ONLY way to decrypt it is to wipe all data from your SD card.
Click to expand...
Click to collapse
How can you erase all data?
Factory reset doesn't work. It reboots, but all is still there.
What can I do?
To connect to my company I had to encrypt data. But I want to start over.
I have no problem to erase all, but I don't have an idea how to do it.
Now days a lot of companies have a BYOD (Bring your own device) policy that requires users to install Google Apps Device Policy from the play store. This then enables you to get in to your company emails and what not. You have to complete a set of procedures, encrypting the device is one of them. You also need to have a decrypytion PIN that allows you to use the device. Furthermore, your companies admins can access your device remotely.
I tried it on my backup Nexus S and when I wanted to go back to stock, I had to uninstall Google Apps Device Policy first. Then I did a factory reset. Of course, you need your PIN to begin.
Sent from my Nexus 4 using Tapatalk 2
ehtoeh said:
Now days a lot of companies have a BYOD (Bring your own device) policy that requires users to install Google Apps Device Policy from the play store. This then enables you to get in to your company emails and what not. You have to complete a set of procedures, encrypting the device is one of them. You also need to have a decrypytion PIN that allows you to use the device. Furthermore, your companies admins can access your device remotely.
I tried it on my backup Nexus S and when I wanted to go back to stock, I had to uninstall Google Apps Device Policy first. Then I did a factory reset. Of course, you need your PIN to begin.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Google Apps Device Policy first isn't installed on my Nexus
mobileboost said:
I have a Nexus 4 and I'm running the stock ROM, but I am rooted. I encrypted my phone and have tried a factory rest in recovery and in the settings on the phone. It simply restarts and it's still encrypted. In recovery I'm using CM and it errors stating it can't load a file. What is going on and how do I make my phone work?
I'm trying to run Nexus Root Tookit v1.6.2 and it also still encrypted.
Is their any way to hard reset this phone? I tried fixing permissions in CM and it still won't let me wipe and do a factory reset
Click to expand...
Click to collapse
I came across this (just now) and discovered the only way to do a factory reset was to flash the original stock recovery and do a factory reset from there. You can flash the factory recovery using the toolkit.
Factory Reset worked for me
j0ff said:
I came across this (just now) and discovered the only way to do a factory reset was to flash the original stock recovery and do a factory reset from there. You can flash the factory recovery using the toolkit.
Click to expand...
Click to collapse
I have a Nexus 4 My BYOD policy made me encrypt my phone, and I have my phone rooted running stock.
A simple factory reset worked for me.
Everything I have read said it shouldn't but it did. I am running android 4.3
Maybe an update fixed this issue.

Can I hide my Root status from an app permanently?

I need help guys. I'm currently rooted running ParinoiAndroid 3.00 and Franco Kernel #82. I'm trying to download the Good for Enterprise App from the Play Store and install for my work email, but the app won't install becasue of my Root status. Is there a way to hide the root status from this app at all times. I really don't want to unroot my phone.
:fingers-crossed:
Not sure if this will work...
Go to SuperSU -> Settings.
There in Access, give default access as Deny
Then set up the whole Good for Enterprise thing
Then once the setup is done, set default access as Prompt again.
rhoadster91 said:
Not sure if this will work...
Go to SuperSU -> Settings.
There in Access, give default access as Deny
Then set up the whole Good for Enterprise thing
Then once the setup is done, set default access as Prompt again.
Click to expand...
Click to collapse
Thanks for the suggestion, but I gave it a try and it didn't work.
Any other ideas????
Unroot. Install. Re-root. ?
Sent from my Nexus 4 using xda app-developers app
chrisrozon said:
Unroot. Install. Re-root. ?
Click to expand...
Click to collapse
I do not think unrooting 4.2.2 is wise. I heard 4.2.1 rooting techniques do not work for 4.2.2.
Gjohnson7771 said:
Any other ideas????
Click to expand...
Click to collapse
Umm... nothing I can think of right now... If you have a spare device you can unroot that, install it on that device, setup your phone, root it, copy its data from /data/data and then restore it in your Nexus 4 Long shot.
rhoadster91 said:
I do not think unrooting 4.2.2 is wise. I heard 4.2.1 rooting techniques do not work for 4.2.2.
Umm... nothing I can think of right now... If you have a spare device you can unroot that, install it on that device, setup your phone, root it, copy its data from /data/data and then restore it in your Nexus 4 Long shot.
Click to expand...
Click to collapse
Ok, that's not good. I guess I will need to do more research on unrooting 4.2.2.
And no this is my only device. I have a couple of old Iphones but that won't do me any good. Oh and if I was to unroot it and install the software, wouldn't the device be wiped when I re-root it and flash a custom ROM?
Gjohnson7771 said:
Oh and if I was to unroot it and install the software, wouldn't the device be wiped when I re-root it and flash a custom ROM?
Click to expand...
Click to collapse
After re-rooting it, backup the data using Titanium. Then flash custom ROM and restore App + data.
rhoadster91 said:
After re-rooting it, backup the data using Titanium. Then flash custom ROM and restore App + data.
Click to expand...
Click to collapse
I'm not sure if you would know this answer or not, but in an app like Good Enterprise does it normally just search for root status upon initial install or does it look for the root status periodically.
Also, I had plans to unroot using the SuperSU "Full unroot" option or even the Nexus 4 tool kit. Are either one of these methods the unroot techniques you were referring too? I really don't want to brick my device if its unwise to unroot.
bump.......
Gjohnson7771 said:
I'm not sure if you would know this answer or not, but in an app like Good Enterprise does it normally just search for root status upon initial install or does it look for the root status periodically.
Also, I had plans to unroot using the SuperSU "Full unroot" option or even the Nexus 4 tool kit. Are either one of these methods the unroot techniques you were referring too? I really don't want to brick my device if its unwise to unroot.
Click to expand...
Click to collapse
I would have tried to check it myself first before suggesting you the solution (I had even downloaded the app) but turns out setting up Good Enterprise requires more than just downloading and installing it. I am not sure if it checks the root status periodically but in this case looks like the only option we have is to hope that it checks only during initiation. However, if the app is any good, I think it will check root status periodically to maintain security (because a lot of app information is compromised on a rooted phone)
Also, I do not think you will brick your phone if u attempt to root 4.2.2. Simply rebooting it in fastboot mode will give you option to revert to stock even in the worst situations. Still, cannot rule out the risk.
Anyway, a simple Google Search revealed this which could be a potential solution
Well thanks for all the info. I'll see what I can figure out.
Un rooting is quite simple , nothing to worry about!
By the way, Good permissions can be set by your administrator. They have the option to allow root, to check every time, Or to check once. It all depends on how your company configures it.
Sent from my Nexus 4 using xda app-developers app
Well, I was able to use nexus 4 toolkit to uproot and relock the boot loader. The app install fine after that and is working properly.
Thanks for the replies. For some reason I was thinking I would have to return the phone back to stock to uproot it, I'm glad I was able to keep my custom ROM and kernel. 1 more question, was re-locking the boot loader necessary or could I have kept it unlocked?
voodoo ota root keeper has a temporary unroot option, grab it from the playstore , much easier than unrooting your phone, also root survives an ota from google. You probably could have left the bootloader unlocked.
easy way ??
An easy way to hide root is renaming the superuser app/apps in the below location.
/system/app
This method did the charm for me for few apps. But the disadvantage is, it will hide root for all apps..
Workaround
http://forum.xda-developers.com/showthread.php?t=2040163 - thread talking about workaround for GFE

A solution for all those affected by the ,,forgot pattern'' bug

Finally, i have solved it !!! A couple of days ago, i forgot my pattern and clicked on forgot pattern, but i didn't get a prompt to turn on wifi. So basically, i was stuck, unless i wanted to do a factory reset and lose all of my data. Here's my unique solution to this problem, :
First of all, you need to be rooted and to have usb debugging ON. Otherwise, it won't work.
Second, you need to install wug's nexus toolkit, because it gives you an option to boot with a modified boot.img which has root privileges, go to advanced, you'll see it (if you know of any other way to boot up such an image, use it, because when you get locked out with the ,,forgot pattern'', your root won't work, that's why you need this boot image).
Here's what i did:
First, i booted the modified boot image and by using either adb or the toolkit, i pulled /data/data and /data/app to my pc.
Second, I made a full wipe and set up my N7 as usual. At this point, you need a good root file explorer in order to get to the /data folder. I installed colornote (from the app backup i made, because i wan't sure that there was a new version and,if there was, it could be a possible failure, because i wasn't sure how it would behave with the last version's data) and rebooted (in order for colornote to get into the dalvik cache).
Third, i opened up colornote's folder in /data/data and just replaced the databases folder with the one from my backup and i went to /data/dalvik-cache and deleted the corresponding color note dalvik file. Afterwards, i just rebooted and voila, all my stuff that i had written in color note was staring at me.
Now, i want to mention that i've only tried this with colornote (as it was my foremost priority to get to the essays that were stored there) and i've tried this on only 4.1.2. I can't guarantee that it will work on other apps or that you won't get damage to your precious Nexus 7, so please, proceed with caution, and don't blame me if something unexpected comes up. Good luck !!!
P.S. If you get more than one device or emulator, it's because you have bluestacks, disable or uninstall it, and you're good to go !!!
Did you try any of the suggestions offered to you in the other thread you started on this topic?
They seem like way less effort and some of them don't involve any wiping.
BTW when you do an adb pull you lose all file ownership and mode information; it is important to restore those correctly.
iAndroidOS said:
Second, you need to install wug's nexus toolkit, because it gives you an option to boot with a modified boot.img which has root privileges, go to advanced, you'll see it (if you know of any other way to boot up such an image, use it, because when you get locked out with the ,,forgot pattern'', your root won't work, that's why you need this boot image).
Click to expand...
Click to collapse
You can do whatever you want with the custom recovery - it is unaffected by the lock condition. You are complicating things by using a toolkit.
good luck
If you have USB debugging enabled you can just use adb to delete the pattern file and then unlock the tab.
Sent from my GT-I9000 using xda premium
NIMBAH said:
If you have USB debugging enabled you can just use adb to delete the pattern file and then unlock the tab.
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
I tried that and it didn't work
bftb0 said:
Did you try any of the suggestions offered to you in the other thread you started on this topic?
They seem like way less effort and some of them don't involve any wiping.
BTW when you do an adb pull you lose all file ownership and mode information; it is important to restore those correctly.
You can do whatever you want with the custom recovery - it is unaffected by the lock condition. You are complicating things by using a toolkit.
good luck
Click to expand...
Click to collapse
Thank you for reminding me, it is imperative to restore the permissions
iAndroidOS said:
I tried that and it didn't work
Click to expand...
Click to collapse
Weird I've done it a few times and its always worked. How did you do it ?
Sent from my GT-I9000 using xda premium
NIMBAH said:
Weird I've done it a few times and its always worked. How did you do it ?
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
I dunno, i went into adb and used the adb shell rm /data/system/gesture.key
command and as soon as it finished, i unplugged my N7 and rebooted it, and the login prompt was still there.

JTAG to retrieve my data

Hi all,
Timepin( lockscreen pin lock by JC) has recently lock me out of my note 3. Both my password and default password does not work. I'm rooted using URDLV and mobile Odin to x-note 7 ROM so my bootloader is old Mi7 but my Knox is still 0x0.
Author JC has advice me to factory reset and I'll not loose root and I'll have to JTAG if I want to retrieve my data before I factory reset.
My question is how do I JTAG to retrieve my data and is there an alternative before I factory reset my phone.
Thx for your help in advance.
ddogishere said:
Hi all,
Timepin( lockscreen pin lock by JC) has recently lock me out of my note 3. Both my password and default password does not work. I'm rooted using URDLV and mobile Odin to x-note 7 ROM so my bootloader is old Mi7 but my Knox is still 0x0.
Author JC has advice me to factory reset and I'll not loose root and I'll have to JTAG if I want to retrieve my data before I factory reset.
My question is how do I JTAG to retrieve my data and is there an alternative before I factory reset my phone.
Thx for your help in advance.
Click to expand...
Click to collapse
If it is worth taking apart your phone, rewiring your CPU circuits and then fusing it all back together just to retrieve some data, then go do it. You don't usually use JTag for anything but fixing a bricked phone or bypassing some hardcoded security algorithm.
Using JTag to recover data makes no sense, you void your warranty and the price would be high even if you do it yourself or give it to someone else.
See my post in timepin thread, there is detailed method, there is not need to restore or install new rom.... I will write in hurry here.... Go to recovery and using file manager or using adb delete this file
/data/system/lockscreen.db and boot your phone, there will not be any pin, password or pattern etc you can use your phone fine
Sent from my SM-N9005
ravian29 said:
See my post in timepin thread, there is detailed method, there is not need to restore or install new rom.... I will write in hurry here.... Go to recovery and using file manager or using adb delete this file
/data/system/lockscreen.db and boot your phone, there will not be any pin, password or pattern etc you can use your phone fine
Sent from my SM-N9005
Click to expand...
Click to collapse
I'm on stock recovery that option is not available to me
Sent from my HUAWEI Y300-0100 using Tapatalk 2
ddogishere said:
I'm on stock recovery that option is not available to me
Sent from my HUAWEI Y300-0100 using Tapatalk 2
Click to expand...
Click to collapse
Download and install aroma file manager, its a file manager in .zip. You need to flash this zip like normal cwm .zip files..... After flashing a file manager will run
Sent from my SM-N9005
ravian29 said:
Download and install aroma file manager, its a file manager in .zip. You need to flash this zip like normal cwm .zip files..... After flashing a file manager will run
Sent from my SM-N9005
Click to expand...
Click to collapse
Flash it how, via Odin or stock recovery? My PC cannot view my files as the phone is locked. And remember I don't want loose my warranty by tripping Knox
Sent from my HUAWEI Y300-0100 using Tapatalk 2
ddogishere said:
Flash it how, via Odin or stock recovery? My PC cannot view my files as the phone is locked. And remember I don't want loose my warranty by tripping Knox
Sent from my HUAWEI Y300-0100 using Tapatalk 2
Click to expand...
Click to collapse
If you have used your stock recovery to flash zip files and it flashes then you are able to use it, i never used stock recovery so i am not sure stock recoveries flash .zip tweaks and themes etc.... If they do then you are able to use it....
Sent from my SM-N9005
ravian29 said:
If you have used your stock recovery to flash zip files and it flashes then you are able to use it, i never used stock recovery so i am not sure stock recoveries flash .zip tweaks and themes etc.... If they do then you are able to use it....
Sent from my SM-N9005
Click to expand...
Click to collapse
Yeah I think it will trip Knox
Sent from my HUAWEI Y300-0100 using Tapatalk 2
ddogishere said:
Hi all,
Timepin( lockscreen pin lock by JC) has recently lock me out of my note 3. Both my password and default password does not work. I'm rooted using URDLV and mobile Odin to x-note 7 ROM so my bootloader is old Mi7 but my Knox is still 0x0.
Author JC has advice me to factory reset and I'll not loose root and I'll have to JTAG if I want to retrieve my data before I factory reset.
My question is how do I JTAG to retrieve my data and is there an alternative before I factory reset my phone.
Thx for your help in advance.
Click to expand...
Click to collapse
Do you have USB debugging still enabled on the phone and your PC USB already approved for that? Since in that case you can use ADB even without your password!
xclub_101 said:
Do you have USB debugging still enabled on the phone and your PC USB already approved for that? Since in that case you can use ADB even without your password!
Click to expand...
Click to collapse
Yeah i think so, so how do I use ADB?
Sent from my HUAWEI Y300-0100 using Tapatalk 2
ddogishere said:
Yeah i think so, so how do I use ADB?
Sent from my HUAWEI Y300-0100 using Tapatalk 2
Click to expand...
Click to collapse
You start the phone, leave it in the locked screen and then plug-in the USB and then you run something like
adb shell
If that works it means you can do some stuff from there. Like reading/writing anything (as long as you also gave adb root permissions). Run just
adb
on the PC and you will see a list of commands, for instance with
adb pull
you can get files from the phone.
If the password problem is strictly in a program (and not in the OS) you can also uninstall that program with
adb uninstall
nicholaschum said:
If it is worth taking apart your phone, rewiring your CPU circuits and then fusing it all back together just to retrieve some data, then go do it. You don't usually use JTag for anything but fixing a bricked phone or bypassing some hardcoded security algorithm.
Using JTag to recover data makes no sense, you void your warranty and the price would be high even if you do it yourself or give it to someone else.
Click to expand...
Click to collapse
Using JTAG to recover data is a common way of doing so, and an advisable way when it appears to be some data corruption (which is the likely cause of this issue). Getting someone to dump the data shouldn't cost more than $35-50usd unless you need someone with forensic background for some reason (not needed) here.
jcase said:
Using JTAG to recover data is a common way of doing so, and an advisable way when it appears to be some data corruption (which is the likely cause of this issue). Getting someone to dump the data shouldn't cost more than $35-50usd unless you need someone with forensic background for some reason (not needed) here.
Click to expand...
Click to collapse
But the thing is, I wouldn't ever take apart my phone, voiding all warranty just to recover some data. I believe the majority of the people won't either.
Unless the phone is not broken, people would just give that data up.
nicholaschum said:
But the thing is, I wouldn't ever take apart my phone, voiding all warranty just to recover some data. I believe the majority of the people won't either.
Unless the phone is not broken, people would just give that data up.
Click to expand...
Click to collapse
Many people yes. This user told me in email he had no adb access, it now appears to be a different case.
With adb he can dump the info, or just use root (since he is rooted) to delete /data/data/com.cunninglogic.dynamicpin/shared_prefs/* and the /data/system/password.key (or likely on his device I think elsewhere, possible /data/system/LockSettings.db).
Data recovery via jtag is common.

Huge Android OS data usage

Guys what the hell is this? Scrrenshot is in Polish, but I think you get the picture, huge data usage of something called android os. Just in a week. HELP.
Do you have an app changing the wallpaper automatically?
No I do not...
It's now getting huge. 4 gigs guys in 18 days...
Did you uninstall any apps recently?
well, I am installing and uninstalling apps all the time... why?
szymon94 said:
well, I am installing and uninstalling apps all the time... why?
Click to expand...
Click to collapse
TBH, this isn't normal no matter what the situation. I would wipe caches and then factory default if that doesn't work. Android OS shouldn't use more than like 10 or 20 MB per week, hardly GB's of data. Unless you have an unlimited data plan I would do it quickly.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
TBH, this isn't normal no matter what the situation. I would wipe caches and then factory default if that doesn't work. Android OS shouldn't use more than like 10 or 20 MB per week, hardly GB's of data. Unless you have an unlimited data plan I would do it quickly.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
Well, I did both o those things yesterday. This is my data usage from 7 am to 5 pm today. Standard, nothing has changed :/
Root is using data? Should not occur, at least not in any significant amount... My best guess is you are infected with some kind of malware, possibly at the system level.
At this point I would wipe everything and reflash your rom or restore from a good TWRP backup.
What rom are you on and what root apps, like Xposed, do you have installed?
Sent from my XT1575 using Tapatalk
acejavelin said:
Root is using data? Should not occur, at least not in any significant amount... My best guess is you are infected with some kind of malware, possibly at the system level.
At this point I would wipe everything and reflash your rom or restore from a good TWRP backup.
What rom are you on and what root apps, like Xposed, do you have installed?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Well that could be a possibility, but the thing is, that I have not rooted the phone or change the rom...I bought it a month ago, installed all the official OTA updates and this is what is happening...
szymon94 said:
Well that could be a possibility, but the thing is, that I have not rooted the phone or change the rom...I bought it a month ago, installed all the official OTA updates and this is what is happening...
Click to expand...
Click to collapse
Did you do a factory reset?
Sent from my XT1575 using Tapatalk
yes, like I said , I did it yesterday
szymon94 said:
yes, like I said , I did it yesterday
Click to expand...
Click to collapse
Sorry to ask again, I just want to clarify... you bought the phone new, allowed it to update via OTA, never unlocked the bootloader (and you can verify it has never been unlocked), never rooted, and never installed a custom ROM... You are completely stock and you did a full factory reset where you lost all your data and apps and had to start clean yesterday, and didn't install any apps (prior to testing for excessive data usage).
And you are still getting high data usage from an app called root?
I'm sorry to question you, but something is very wrong here, the behaviour sounds a lot like a virus or malware of somekind but since you have a locked bootloader, and took OTA's (meaning /system is clean), and did a factory reset that is highly unlikely. That leaves a pure software or modem firmware error or corruption, maybe, I'm guessing now...
Have you contacted Moto support or tried posting in Moto Support Forums yet?
acejavelin said:
Sorry to ask again, I just want to clarify... you bought the phone new, allowed it to update via OTA, never unlocked the bootloader (and you can verify it has never been unlocked), never rooted, and never installed a custom ROM... You are completely stock and you did a full factory reset where you lost all your data and apps and had to start clean yesterday, and didn't install any apps (prior to testing for excessive data usage).
And you are still getting high data usage from an app called root?
I'm sorry to question you, but something is very wrong here, the behaviour sounds a lot like a virus or malware of somekind but since you have a locked bootloader, and took OTA's (meaning /system is clean), and did a factory reset that is highly unlikely. That leaves a pure software or modem firmware error or corruption, maybe, I'm guessing now...
Have you contacted Moto support or tried posting in Moto Support Forums yet?
Click to expand...
Click to collapse
I did all of those things except one thing, after the factory reset all of the apps downloaded itself automatically, some kind of google backup I guess (or Mororola's?)
szymon94 said:
I did all of those things except one thing, after the factory reset all of the apps downloaded itself automatically, some kind of google backup I guess (or Mororola's?)
Click to expand...
Click to collapse
It's an option that is part of Google in Lollipop and newer devices when you go through the initial setup wizard... you selected a device to restore data and apps from (it defaults to the most recent), and there is a spot you can tap to open a menu to select which apps (or all or none) to restore.
My point is, if your restoring apps there could be a malware or misbehaved app "hiding" in there, you need to verify it with no apps... or skip entering your Google account entirely. To disable FRP you will need to delete your Google account from the device prior to doing a factory reset.
well, its wierd because I have noticed this huge "root" data usage right after I bought the phone and I had back then only some basic apps from google so they should be safe...is there an app that could scan the phone for malwere or viruses?
szymon94 said:
well, its wierd because I have noticed this huge "root" data usage right after I bought the phone and I had back then only some basic apps from google so they should be safe...is there an app that could scan the phone for malwere or viruses?
Click to expand...
Click to collapse
Same as on a PC... Avira, Malwarebytes, Avast, AVG, Bitdefender, Kaspersky, Eset Mobile, etc... Take your pick.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
Same as on a PC... Avira, Malwarebytes, Avast, AVG, Bitdefender, Kaspersky, Eset Mobile, etc... Take your pick.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
I run two of them, nothing has been found...
szymon94 said:
I run two of them, nothing has been found...
Click to expand...
Click to collapse
The only other thing I would do is factory default, and do not setup Google account and test as it came out of the box... is the data usage still there? If so, it's not something you can do anything about and you should contact Moto. If it is gone, it's an app that is either purposely, or is misbehaving, that it doing it. Finding the culprit without root will be problematic at best, but if you root then your warranty is void.
acejavelin said:
The only other thing I would do is factory default, and do not setup Google account and test as it came out of the box... is the data usage still there? If so, it's not something you can do anything about and you should contact Moto. If it is gone, it's an app that is either purposely, or is misbehaving, that it doing it. Finding the culprit without root will be problematic at best, but if you root then your warranty is void.
Click to expand...
Click to collapse
ok, this is from today, details about this "root". not much, but maybe it means something, it never uses wi-fi, only mobile, and it has this wierd "chunks", like sudden big package download...(blue is mobile, green is wi-fi)

Categories

Resources