[VIDEO] Nexus 4 keeps dropping signal - Nexus 4 Q&A, Help & Troubleshooting

http://www.youtube.com/watch?v=YYy6laAhfMc&feature=youtu.be
My Nexus 4 is constantly losing signal as seen in this video. I'm on my second Nexus4 (replacement device) and I'm still experiencing the same trouble.
I wouldn't be concerned if it just lost a couple of bars, but it always jumps to NO bars.
Please help!
Thanks

Positive Climb said:
http://www.youtube.com/watch?v=YYy6laAhfMc&feature=youtu.be
My Nexus 4 is constantly losing signal as seen in this video. I'm on my second Nexus4 (replacement device) and I'm still experiencing the same trouble.
I wouldn't be concerned if it just lost a couple of bars, but it always jumps to NO bars.
Please help!
Thanks
Click to expand...
Click to collapse
It could be your carrier. Did this happen on your old phone?

Yuvin said:
It could be your carrier. Did this happen on your old phone?
Click to expand...
Click to collapse
No I've never had a problem with my other phones. This happens everywhere with my Nexus 4, even when I know I'm in an area with a good signal.
Sent from my Nexus 4 using xda app-developers app

What rom and radio are you currently using? Did you try factory reset or flashing other roms/radios?

Psychonut said:
What rom and radio are you currently using? Did you try factory reset or flashing other roms/radios?
Click to expand...
Click to collapse
I rooted and installed stock 4.2.2. The device came with 4.2.1 and was experiencing the same issue.
I just logged a ticket with Telus but I'm not sure if that's going to do anything.
Sent from my Nexus 4 using xda app-developers app

Related

Phone signal

For the last week or so I've been experiencing a lot of signal lost with this phone. It would show I have lte and SIG all bars. However, nothing would work ..I can't browse the web..I can't send SMS and constantly get the failed notice.. I know its not the network since my friends on telus don't have any issues..
Is anyone else experiencing issues with the signal?
Sent from my SGH-I337M using xda app-developers app
Sighx said:
For the last week or so I've been experiencing a lot of signal lost with this phone. It would show I have lte and SIG all bars. However, nothing would work ..I can't browse the web..I can't send SMS and constantly get the failed notice.. I know its not the network since my friends on telus don't have any issues..
Is anyone else experiencing issues with the signal?
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Are you running on stock? If so, are you running the latest version available from AT&T? Have you tried performing a factory reset?

No signal on T-Mobile

Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
castro08 said:
Im using T-Mobile and yesterday I got that empty service bars on the notification and it could only make emergency calls. Happens from time to time didn't think anything of it but I left the house and I'm still not getting any service. I was running paranoid android June 6 build so I tried switching ROMs and kernels but still no signal . of course I took out sim and rebooted the phone. I even put my sim on another phone and it work got signal and put there sim in my phone and wouldn't get any signal either. I ran out of options any help is greatly appreciated
Sent from my Nexus 4 using xda app-developers app
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
do you have your phone info set to lte only?
How do you check that? *#*#4636#*#* ? If so that's on wcda prefer
Sent from my Nexus 4 using xda app-developers app
Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Did your happen when you first got it or after you had it for awhile? And what's the RMA process
Sent from my Nexus 4 using xda app-developers app
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
Sent from my Nexus 4 using xda premium
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Exodian said:
The periodic loss of signal was there since day. I still have it on my new one. Others do as well, but one day it went out and never came back on. I believe it was a different issue than just random signal loss. Google said hardware failed in it. You have to contact Google to start an RMA. I'm also not implying that your signal won't come back on at some time either. Personally I would flash everything back to stock. Go to a t mobile store and get a new Sim card and if no signal still then contact Google
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thank for your help that what I'll have to do only problem is I traded an s3 for this phone on CL so if it hardware I think I'm SOL but thanks for your help
Sent from my Nexus 4 using xda app-developers app
kthejoker20 said:
Under settings, then data, then mobile networks, then to network operators.
let it search, even if it doesn't find anything or errors.
Then click choose automatically.
If you frequently travel out of 3g/H areas, you need that checked or the phone won't roam from tower to tower. you will get no signal.
Also, if that don't work, you can try clicking on a network it finds, and let it register, your signal may come back.
This is a common problem with those that don't live in big cities or near full strength 3g/h areas.
The phone doesn't handle tower handoffs well. Crappy LG modems.
Click to expand...
Click to collapse
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
Sent from my Nexus 4 using xda app-developers app
castro08 said:
I tried this and when I click T-Mobile or att it says this sim card can not pick up a connection but the sim card works on other T-Mobile phones
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Try getting a new Sim from t mobile and reflashing the radio
Sent from my Nexus 4 using xda premium
Exodian said:
Try getting a new Sim from t mobile and reflashing the radio
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks will do but why would my sim card work on other phones and other sims not work on mine
Sent from my Nexus 4 using xda app-developers app
castro08 said:
Thanks will do but why would my sim card work on other phones and other sims not work on mine
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Most likely wouldn't but it would be one more "possible" problem eliminated.
Sent from my Nexus 4 using xda premium
Exodian said:
This happened on my first nexus 4. Nothing fixed it. Nothing. Hopefully your situation is different. If nothing works, flash back to stock and start the RMA process. Google said it was a hardware failure with mine by the way.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I'm currently going through the RMA process over virtually the exact same issue. However, I've been running franco's nightlies lately and up until he restored the HSIC/wifi stuff to stock in r154 I was actually experiencing less data drops and rapid tower swapping (constantly going from 3g to H and back rendering consistent data inoperable). *shrug* I feel as if it's something in the hardware on the cusp of failing because sometimes it does it more and sometimes it does it less. It's rather weird. I'm also on T-mobile towers through an MVNO (Straight Talk).
I just cancelled and switched to ATT go phone.
I have RMA'd 2 devices, tried multpie new simcards, relflashed, tried new radios, and nothing worked.
It no longer switches from 3g to H on ATT network.
It stays in H constantly.
Also, no more signal drops or loss of signal.
I have 100% signal all the time now.
The data is a little more expensive, but worth it for the coverage so far.
It's not your phone, it's the tmobile network.

Phone drops signal every few secs, 3g remains...

Hi guys,
My nexus 4 drops my signal every 10-15 seconds, the signal coverage 80 percent of the time remains showing full signal/3G etc but data drops constantly.
I have tried stock and custom rooms with little effect, my network provider blames the phone. I haven't had a chance to test it on another network but before I do was hoping to see if others may have experienced the same!
Below are some screenshots from a signal monitor.
http://db.tt/GNzHhdSY
http://db.tt/SKRPE8BY
Sent from my Nexus 4 using Tapatalk 2
Andehh said:
Hi guys,
My nexus 4 drops my signal every 10-15 seconds, the signal coverage 80 percent of the time remains showing full signal/3G etc but data drops constantly.
I have tried stock and custom rooms with little effect, my network provider blames the phone. I haven't had a chance to test it on another network but before I do was hoping to see if others may have experienced the same!
Below are some screenshots from a signal monitor.
http://db.tt/GNzHhdSY
http://db.tt/SKRPE8BY
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Same problem for me
Sent from my Nexus 4 using xda app-developers app
Hmm, what ROM are you using? What country? There must be a cause or just a hardware issue?
Sent from my Nexus 4 using Tapatalk 2
Flash stock kernel. It will fix the signal drop for few sec.
Sent from my Nexus 4 using Tapatalk 4 Beta
The stock kernel will fix it you say? Surely that is was I had originally? Or is it something different?
Sent from my Nexus 4 using Tapatalk 2
badboy47 said:
Flash stock kernel. It will fix the signal drop for few sec.
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Doesn't seem to have made any difference. Can anyone suggest anything else?
Interesting, mine started with this yesterday once I upgraded my rom to a newer version.
diggy_ said:
Interesting, mine started with this yesterday once I upgraded my rom to a newer version.
Click to expand...
Click to collapse
What was your old ROM? I may try it as I am clutching at straws here. Radio, music, youtube... anything that requires data streaming just buffers every 10 seconds for 1-5 seconds. It is frustrating to say the least!
Stock Kernel didn't let my phone boot, Franco Kernel seemed to make it worse! I don't get what the issue is
Andehh said:
What was your old ROM? I may try it as I am clutching at straws here. Radio, music, youtube... anything that requires data streaming just buffers every 10 seconds for 1-5 seconds. It is frustrating to say the least!
Stock Kernel didn't let my phone boot, Franco Kernel seemed to make it worse! I don't get what the issue is
Click to expand...
Click to collapse
Im using Paranoid Android with an older radio for LTE but the newest update seems to be when my signal went funny somewhat. I am on the .33 radio with matrix kernel right now but my phone signal seems to be lower than it was in many areas after the July 22nd update. Could be coincidental.

[Q] reception

anyone having trouble with 3g reception, my phone seems to turn off the radio entirely every few minutes, it's either full bars and decent 3g or nothing at all, just no network messages
kewlio250 said:
anyone having trouble with 3g reception, my phone seems to turn off the radio entirely every few minutes, it's either full bars and decent 3g or nothing at all, just no network messages
Click to expand...
Click to collapse
Are you on stock or custom? I usually just flash the most up to date radio when I have problems like that
Sent from my LG-D800 using XDA Premium 4 mobile app
xxxrichievxxx said:
Are you on stock or custom? I usually just flash the most up to date radio when I have problems like that
Sent from my LG-D800 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
both stock and custom (namelessrom) i havent been able to leave base much (USAF) so it might be some sort of interference from something here, but my old phone had no problem getting signal here (galaxy s2)

Text messaging problem.

It seems as if anytime someone texts me, and there is a message being sent at the same time, the sent message fails and i have to hit retry on it. Im not sure if this happens on stock roms, but definitely happens on custom roms. Is there anyway to fix this?
sfld said:
It seems as if anytime someone texts me, and there is a message being sent at the same time, the sent message fails and i have to hit retry on it. Im not sure if this happens on stock roms, but definitely happens on custom roms. Is there anyway to fix this?
Click to expand...
Click to collapse
I've been getting a lot of failed texts period lately. Only fix is a reboot
Sent from my SM-N900V using XDA Premium 4 mobile app
Me too. I thought it was a radio issue because my signal at home sucks. I just sold my MDK S4 and bought the N3 and the signal difference at home is very noticeable.
Sent from my SM-N900V using Tapatalk
ncdub said:
Me too. I thought it was a radio issue because my signal at home sucks. I just sold my MDK S4 and bought the N3 and the signal difference at home is very noticeable.
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
My note 3's signal is also atrocious, much worse than my thunderbolt and note 2 were in the same location. I can barely get a signal from my home. My service also seems to be even worse with wifi on. I am actually just about to make a thread to discuss these issues
bladerealm124 said:
My note 3's signal is also atrocious, much worse than my thunderbolt and note 2 were in the same location. I can barely get a signal from my home. My service also seems to be even worse with wifi on. I am actually just about to make a thread to discuss these issues
Click to expand...
Click to collapse
all we can hope is the kitkat update brings a new baseband and better signal
sfld said:
all we can hope is the kitkat update brings a new baseband and better signal
Click to expand...
Click to collapse
I hope so. I just made a thread showing how it is possibly a software issue, at least in my case:
http://forum.xda-developers.com/showthread.php?t=2678455

Categories

Resources