[Q] Contacts not syncing from phone to google.! - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
I recently moved to nexus 4 from iphone 4.
Previously with the iphone i had all my contacts synced to gmail contacts
and it worked fine
but after I moved to nexus 4 , it is not working fine
Any new contact I add on gmail contacts it syncs with the phone,
but when I add a contact on the phone it is not syncing to gmail contacts.
This is annoying and everytime I try to sync the contacts I get an error message(see the attachment)
I called up Google and they have no idea whats wrong.

ravikumar.vijayan said:
Hey guys,
I recently moved to nexus 4 from iphone 4.
Previously with the iphone i had all my contacts synced to gmail contacts
and it worked fine
but after I moved to nexus 4 , it is not working fine
Any new contact I add on gmail contacts it syncs with the phone,
but when I add a contact on the phone it is not syncing to gmail contacts.
This is annoying and everytime I try to sync the contacts I get an error message(see the attachment)
I called up Google and they have no idea whats wrong.
Click to expand...
Click to collapse
If you have another gmail account, log in to that one and add the account that you have in the picture and delete your second account and perform sync. It should work.

I have the same problem with my Nexus 4, everything syncs fine except Contacts that stopped syncing on December 28, 2012. What can I do to fix it?

I had this exact problem for the last couple of days. I fixed it by doing this:
1. Settings -> Accounts -> Google -> Select your account -> Removing the tick from the Contacts Sync
2.Settings -> Apps -> Scroll to "All" tab, Find "Contacts", Click Force stop and Clear Data
3.Settings -> Apps -> Scroll to "All" tab, Find "Contacts Storage", Click Force stop and Clear Data
I hope this helps:good:

PeteT said:
I had this exact problem for the last couple of days. I fixed it by doing this:
1. Settings -> Accounts -> Google -> Select your account -> Removing the tick from the Contacts Sync
2.Settings -> Apps -> Scroll to "All" tab, Find "Contacts", Click Force stop and Clear Data
3.Settings -> Apps -> Scroll to "All" tab, Find "Contacts Storage", Click Force stop and Clear Data
I hope this helps:good:
Click to expand...
Click to collapse
Does it get the phone back to automatic sync, or will I need to do this every time I want to sync contacts??

NCtwin said:
Does it get the phone back to automatic sync, or will I need to do this every time I want to sync contacts??
Click to expand...
Click to collapse
The auto sync worked perfectly for me after doing this.

My contact sync has been broken since mid January. Cleared contact storage and it synced back but now its stuck again.

PeteT said:
The auto sync worked perfectly for me after doing this.
Click to expand...
Click to collapse
It did sync for me, but the sync icon will not disappear.

NCtwin said:
It did sync for me, but the sync icon will not disappear.
Click to expand...
Click to collapse
Same for me. Anyone know what it means when that sync item is stuck there?
Sent from my Nexus 4

PeteT said:
I had this exact problem for the last couple of days. I fixed it by doing this:
1. Settings -> Accounts -> Google -> Select your account -> Removing the tick from the Contacts Sync
2.Settings -> Apps -> Scroll to "All" tab, Find "Contacts", Click Force stop and Clear Data
3.Settings -> Apps -> Scroll to "All" tab, Find "Contacts Storage", Click Force stop and Clear Data
I hope this helps:good:
Click to expand...
Click to collapse
This sounds like a very bad idea. My contact sync stopped working in Dec 2013. If I followed your directions, all the contacts that I created on my phone will be deleted, INCLUDING all the new contacts that never synced to Google Contacts in the cloud. It would be a disaster.
The only way to do this safely is for the person to backup all his contacts BEFORE doing this.

El Daddy said:
My contact sync has been broken since mid January. Cleared contact storage and it synced back but now its stuck again.
Click to expand...
Click to collapse
+1
---------- Post added at 05:02 PM ---------- Previous post was at 04:59 PM ----------
steviewevie said:
Same for me. Anyone know what it means when that sync item is stuck there?
Sent from my Nexus 4
Click to expand...
Click to collapse
+1

umartariq said:
+1
---------- Post added at 05:02 PM ---------- Previous post was at 04:59 PM ----------
+1
Click to expand...
Click to collapse
+1
"Anyone know what it means when that sync item is stuck there?"
Any ideas guys????

it works
PeteT said:
I had this exact problem for the last couple of days. I fixed it by doing this:
1. Settings -> Accounts -> Google -> Select your account -> Removing the tick from the Contacts Sync
2.Settings -> Apps -> Scroll to "All" tab, Find "Contacts", Click Force stop and Clear Data
3.Settings -> Apps -> Scroll to "All" tab, Find "Contacts Storage", Click Force stop and Clear Data
I hope this helps:good:
Click to expand...
Click to collapse
I tried the steps above and it works. thanks

Related

Contacts issue

Ok upgraded to 2.1 and then once finished i sync'ed the phone with my outlook for my contacts. Then i signed into my gmail account when i was going to the android market .
So make a long story short in the contacts it shows the names but when i do a SMS and on TO i type the name and then it shows up the person twice instead of once. So i guess it put double but in contacts it only shows once.
Is there anything i can download to only have 1 contact ( only in the sms or when i edit contacts it shows twice ) or would i have to erase it and then sign into gmail to get the contacts back.
when i go to delete this acount ( gmail ) it give will erase all contacts and etc.
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Sulten said:
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Click to expand...
Click to collapse
brand new newb here - what exactly is the difference between phone contacts and google contacts? Do they relate at all?
Thanks,
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
Google means that it is backed up with your gmail account. Phone means it is not.
abcdfv said:
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
thanks! So I sync all my contacts between my computer and gmail contacts, then as I understand it, gmail contacts automatically syncs with my Hero - so I wonder if I really need the phone contacts. I've never entered any new contacts into the phone but there appears to be 5-6 phone contacts anyway.
Given my setup, would I be correct in simply deleting my phone contacts and then unchecking Phone in the view from People settings?
2nd question - how can I just see what those 5-6 phone contacts are?
thanks again
Jack
KitsapAndroid said:
Google means that it is backed up with your gmail account. Phone means it is not.
Click to expand...
Click to collapse
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
jfolliard said:
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
Click to expand...
Click to collapse
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
KitsapAndroid said:
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
Click to expand...
Click to collapse
thanks - works great!

How to turn off "log in to sync applications" every time I reboot?

Just got my stock AT7T S4 yesterday. I immidiately rooted and unlocked it. Only a small problem I ran into so far is that every time I restart the phone, a notification for Facebook "log in to sync applications" from Samsung keep popping up. I went and sign in, then remove the account under "Sync" and it still popping up. How do I get rid of the problem?
Appreciated the help in advance guys! :good:
xxlikquidxx said:
Just got my stock AT7T S4 yesterday. I immidiately rooted and unlocked it. Only a small problem I ran into so far is that every time I restart the phone, a notification for Facebook "log in to sync applications" from Samsung keep popping up. I went and sign in, then remove the account under "Sync" and it still popping up. How do I get rid of the problem?
Appreciated the help in advance guys! :good:
Click to expand...
Click to collapse
Having the same thing. Very annoying.
Settings -> Accounts -> Facebook -> Uncheck Sync Contacts
That should do it.
(BTW, this post made me sign up for XDA, so thanks! )
EDIT: One more step, just in case. I found the Facebook Account in the Android Accounts section to work, but just in case.
Enter Facebook -> Settings -> Sync Contacts -> Don't Sync
Again, I think I did the Facebook one before and I still got those messages to sync accounts. The Android Sync Facebook options had to be set too.
Titanium Backup. Freeze FNS. Should have a Facebook icon next to it.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Hmm.. Disabled it in both but it still pops up every 3-4 days... also don't see FNS on the Titanium Backup list
It's sns that you want to disable, should have a Facebook icon next to it.
getbuzzin said:
It's sns that you want to disable, should have a Facebook icon next to it.
Click to expand...
Click to collapse
Yep. Sorry. My ROM doesn't have it anymore. Couldn't remember the exact name.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
getbuzzin said:
It's sns that you want to disable, should have a Facebook icon next to it.
Click to expand...
Click to collapse
this method works GREAT!! Freeze "SNS" in TitaniumBackup and the pop up no longer show after a reboot! YAY!!
Please read forum rules before posting
Questions and help issues go in Q&A and Help sections
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
getbuzzin said:
It's sns that you want to disable, should have a Facebook icon next to it.
Click to expand...
Click to collapse
it works on my S4 Active (SGH-i537). :good:
alex6speed said:
Settings -> Accounts -> Facebook -> Uncheck Sync Contacts
That should do it.
(BTW, this post made me sign up for XDA, so thanks! )
EDIT: One more step, just in case. I found the Facebook Account in the Android Accounts section to work, but just in case.
Enter Facebook -> Settings -> Sync Contacts -> Don't Sync
Again, I think I did the Facebook one before and I still got those messages to sync accounts. The Android Sync Facebook options had to be set too.
Click to expand...
Click to collapse
thanks..freezing SNS worked! that crap was soooo annoying
eyecon82 said:
thanks..freezing SNS worked! that crap was soooo annoying
Click to expand...
Click to collapse
I found SNS and disabled notifications. That got rid of the notification after every reboot! Didn't have to turn off SNS.
Facebook sync nag
xxlikquidxx said:
Just got my stock AT7T S4 yesterday. I immidiately rooted and unlocked it. Only a small problem I ran into so far is that every time I restart the phone, a notification for Facebookog in to sync applications" from Samsung keep popping up. I went and sign in, then remove the account under "Sync" and it still popping up. How do I get rid of the problem?
Appreciated the help in advance guys! :good:
Click to expand...
Click to collapse
I was having this problem too, and the developer's suggestion didn't work for me. This notification pops up every time I turn on or restart my tablet. Hold your finger on the notification itself until an "app info" button appears. They make this somewhat unstable, so it took me several attempts, but I was finally able to press the "app info" button. It doesn't like to load either, so keep trying. Once it does load, you'll find a check box. Click it to discontinue those naggy notifications. The app info is titled Facebook SNS.
I also organized my notifications inside Facebook and noticed some from Samsung and Galaxy were in there. Open Facebook > Settings > Account Settings > Notifications > App Notifications. Uncheck any unwanted notifications there as well.
getbuzzin said:
It's sns that you want to disable, should have a Facebook icon next to it.
Click to expand...
Click to collapse
thanks a lot helped me out as well!
I did like this:
Settings >> Application manager >> All >> SNS : disabled notifications and disabled application
Tit backup
freezing sns thing worked! Thanks

Contacts getting deleted

Hi,
I have the Nexus 4 from LG, running Android with all the latest updates.
For the last 2 week I have been having the issue that contacts disappear. It started with SMS/Text messages not recognizing the sender from the contacts. Then you realize that the contact has disappeared.
I then went to Gmail and did a restore and got back my contacts.
Today morn I had 1029, now I have 672. You can see images I captured over the day today. Top right shows the number of contacts.
I have already deleted the COntacts from the apps and re-sync etc.
Raj
I'm having a similar problem and although I don't have a complete fix I have been using the Go Contacts EX app to backup contacts to a vcf file and then the contacts can easily be restored from there. Google keeps deleting my contacts even though I have syncing disabled.
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
badboy47 said:
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe that is what it looks like to you but that is not at all what is happening. I was setting up the phone before I gave it to a family member as a gift. I was the only one besides Google making any changes to it. I have deleted the google account from the phone and will next start using system tuner to disable services until the problem is solved.
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
badboy47 said:
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
Click to expand...
Click to collapse
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
lalec said:
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
Click to expand...
Click to collapse
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
kilahchris said:
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
Click to expand...
Click to collapse
Yes. I disabled all Google Sync services and eventually got it to work (it did take some experimentation though). I tried both System Tuner (i.e., the Startup Manager) and Titanium Backup to disable (hibernate) it. I currently have Ubuntu Touch on that phone so am unable to give you the exact configuration. Good luck!
Badboy's directions worked for me.
Although, I didn't make any backups. I'm putting in my contacts manually. The most crucial part was removing all accounts except one. From that point on, things started working.
SOLVED!!

LG Urbane - Issue with Contacts - Wrong Phone Number Type and missing photo

I am having an issue with my new LG Urbane. When I swipe over to contacts on the watch and select a contact with multiple phone numbers, the phone number type is wrong. On the phone a number is listed as Mobile but shows up as Work. Work shows up as home. Etc.
Has anyone else seen this? How do I fix this??
I also see missing photos.
What am I doing wrong?
I'm having only 20 of my 78 contacts on LG Urbane, strange.
Wow, I'm seeing the same thing, every number is labeled wrong! I only see 34 of my 560 contacts, but I do see photos for the ones I have set photos for. (I don't use Google+ or Facebook photos.) It looks like the ones I see are the ones in my call log that are in my contacts list. This is definitely a bug that needs to get zapped!
JimSmith94 said:
Wow, I'm seeing the same thing, every number is labeled wrong! I only see 34 of my 560 contacts, but I do see photos for the ones I have set photos for. (I don't use Google+ or Facebook photos.) It looks like the ones I see are the ones in my call log that are in my contacts list. This is definitely a bug that needs to get zapped!
Click to expand...
Click to collapse
hey - i had some problems and did this
- make sure you have contacts backed-up to google
- settings -> accounts -> google -> touch your account to show all the sync settings
- unclick contacts
- settings -> apps -> all -> contacts : wipe cache and data and force stop the apps
- do the same as above with contacts storage
- settings -> accounts -> google -> touch your account to show all the sync settings
- click contacts
- wait until sync completes and it should work
this worked for me when I was getting no contacts available when using "ok google"
I hope it helps you too
caolfin said:
hey - i had some problems and did this
- make sure you have contacts backed-up to google
- settings -> accounts -> google -> touch your account to show all the sync settings
- unclick contacts
- settings -> apps -> all -> contacts : wipe cache and data and force stop the apps
- do the same as above with contacts storage
- settings -> accounts -> google -> touch your account to show all the sync settings
- click contacts
- wait until sync completes and it should work
this worked for me when I was getting no contacts available when using "ok google"
I hope it helps you too
Click to expand...
Click to collapse
We're talking about contacts on the watch showing the wrong number, mobile for work, etc. I don't have any trouble with contacts and "OK Google" on the watch. Were you having the same problem and your method fixed it, or are you talking about no contacts available?
JimSmith94 said:
We're talking about contacts on the watch showing the wrong number, mobile for work, etc. I don't have any trouble with contacts and "OK Google" on the watch. Were you having the same problem and your method fixed it, or are you talking about no contacts available?
Click to expand...
Click to collapse
Hi Jim
you are right - my issue is different but if you assume the operations I went through is a clean resync of the contacts data it may help you to try it
Just wanted to suggest something that might help
Good luck and let me know if you try it and it works
I'm having the same issues with my LG G Watch.... not all my contacts are showing and the phone types are incorrect. Really annoying since i don't have my contacts numbers memorized.
I don't think your issue is specific to your device. I'm having the same experience with my Moto 360. All numbers are there, but whether it is work/mobile/home/etc is all out of whack.
thaJack said:
I don't think your issue is specific to your device. I'm having the same experience with my Moto 360. All numbers are there, but whether it is work/mobile/home/etc is all out of whack.
Click to expand...
Click to collapse
I hope you're right, and if so, the rumored update for next month fixes it.
The problem i am having is that there are contacts on my watch's "frequently contacted" page that are no longer on my contact list in my phone or google contacts. I've done everything i can think of to get rid of them but nothing is working... thoughts?
DavidUngaro said:
I am having an issue with my new LG Urbane. When I swipe over to contacts on the watch and select a contact with multiple phone numbers, the phone number type is wrong. On the phone a number is listed as Mobile but shows up as Work. Work shows up as home. Etc.
Has anyone else seen this? How do I fix this??
I also see missing photos.
What am I doing wrong?
Click to expand...
Click to collapse
I don't know if this was ever fixed on the Urbane, but I switched to the Huawei Watch and of the ones I checked, they all show the correct type for each phone number.

Contacts Not Syncing 5.1.1

Folks
Not sure what has happened but the contacts on my watch (LG Watch Urbane, AW 5.1.1) do not sync any more
When I swipe to the contacts section it says "No contacts found"
Anyone know why ? or how to force a sync ?
Thanks
Folks
Sorry - solved it (I think)
It only displays contacts from the phones recent calls list rather than all the contacts
Thanks
caolfin said:
Folks
Sorry - solved it (I think)
It only displays contacts from the phones recent calls list rather than all the contacts
Thanks
Click to expand...
Click to collapse
I noticed that too. I guess it takes less time to sync that way, but it doesn't help if you want to call someone you haven't called for awhile.
For your contacts with multiple numbers, are they categorized correctly. Others and myself have noticed that they're all wrong, i.e. work displays as mobile, etc.
JimSmith94 said:
I noticed that too. I guess it takes less time to sync that way, but it doesn't help if you want to call someone you haven't called for awhile.
For your contacts with multiple numbers, are they categorized correctly. Others and myself have noticed that they're all wrong, i.e. work displays as mobile, etc.
Click to expand...
Click to collapse
hi
They seem to be ok on my watch - details seem to be ok
you are right though - its very annoying that it doesnt sync the whole contacts
thanks
caolfin said:
hi
They seem to be ok on my watch - details seem to be ok
you are right though - its very annoying that it doesnt sync the whole contacts
thanks
Click to expand...
Click to collapse
I just checked mine and the categories are still wrong. Before I got the Urbane, I was using Watch Phone from the Play Store and will still use it instead. It lists all contacts and the phone numbers are listed correctly. Check it out: https://play.google.com/store/apps/details?id=com.psksoft.watchphone
Edited....
hey - i had some problems with "ok google" and did this
- make sure you have contacts backed-up to google
- settings -> accounts -> google -> touch your account to show all the sync settings
- unclick contacts
- settings -> apps -> all -> contacts : wipe cache and data and force stop the apps
- do the same as above with contacts storage
- settings -> accounts -> google -> touch your account to show all the sync settings
- click contacts
- wait until sync completes and it should work
this worked for me when I was getting no contacts available when using "ok google"
I hope it helps you too
The only contacts that show on the watch is the contacts you favorite on your phone. To remove a contact just remove it from your favorites.
Sent from my LGLS740 using Tapatalk 2

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