Database Users

Tytn/Hermes - Can't answer calls - Ready to bin it!

Hi,
Having an ongoing problem with my tytn / Hermes - Vodafone V1605.
20% to 30% of the time, I try to answer calls with either the green answer button or the soft button [answer] key and I can't answer the call. The call eventually goes to Voicemail.
I can get rid of the problem by powering down or pressing the reset key, but the problem reappears in a day or so.
The problem seems to be worse in the following situations:
- When I haven't terminated running programs - especially Internet
- When I have Data sessions running or checking intermittantly
- When using 3G data.
- When in areas of patchy coverage
- When battery is run down (far too often)
I have tried everything I can to isolate the problem further, but with no luck.
This is a great phone in theory but I can't tolerate losing 20-30% of calls.
I can live with the other problems with the product such as poor battery life and occasional hanging application, once it's not the PHONE application!
I'd really appreciate any help with this as I'd like to keep this phone going, but am close to chucking it
We bought two of these phones for our company and both phones have the same problem. I have since sent one back and got a replacement which was flashed with a dopod image - but the problem is still on the replacement phone.
Rom Version: 3.54.707.3
Rom Date: 7/5/07
Radio Version: 1.47.00.10
Protocol Version: 32.80.7020.20H
This problem is visible with no additional software loaded - as was out of the box.

Have you got any phone locking software in situ, e.g S2U2 or pinlock engaged? If yes you can sometimes have the symptoms you refer to.
Take off all locks and see how you get on.
WB

Hi,
Thanks for getting back, but no, I have no additional software installed.
What's surprising me is that it's happening on 3 seperate handsets used by 2 different users.
I'd always thought that it seemed related to sluggish OS performance when some other applications were hogging memory or processor usage and that there would be some obvious workaround or a registry hack.
Thanks.

You could try getting a replacement sim from Vodafone and see if that works. Long shot, simply thinking of solutions.
WB

Randomly presenting SIM pin code screen when waking phone from standby

I've had a repeated problem (around 4 times so far) where my phone mobile radio must have died/reset while the phone was on standby with the screen off. When I wake the phone I am presented with the SIM pin code request screen. Usually entering the correct code reserects the phone. However last occurance it refused to accept the correct code so required a reboot to get it to work again.
Anyone else seen this?
I'm on O2 in the UK fyi.
Sent from my Nexus S using XDA App

ok I'll guess the answer myself...
I guess this is related to the random reboots people have been experiencing primarily on calls. I note some people say the phone can reboot while on standby, since I 'had' SIM pin code enabled this was as far as the reboot while on standby was getting. I've removed the pin code request which will mean I guess the phone just completes the reboot without requiring my input.
I'm hoping this is fixed with any update to the reboot during active calls issue that google confirm they have repeated themselves.

I've just had this happen on my Nexus S. What service provider are you with? I'm with Tesco (O2).

I'm O2, 30day rolling contract. Basically I've disabled the SIM Lock now so hopefully until the standby or call (not experienced this one yet) reboots occur the phone will just restart without my intervention required now.

Same here. After connecting the phone to the charger yesterday evening, this morning the SIM Enter PIN screen showed up (like the phone did a reboot overnight).
After checking the system services, I noticed the phone hasn't rebooted, because the services where running for more than 12 hours.
So the SIM Enter PIN screen showed up without reboot. I think a no-signal situation has preceded before this screen showed up (and maybe the GSM module has got a total reset).
This is on Telfort/KPN, The Netherlands.

Interesting ArnoutVos.. these were my original thoughts too since every time I've had the phone next to me and not seen it reboot just present me with the Enter SIM Pin screen. I just naturally assumed I was getting the at standby reboot some people had seen.

I've got the same problem on t-mobile. Probably about 6 times in 2 weeks so far. I've also had it where the signal bars at the top just show grey with a little cross by them and the only thing i can do to sort it is restart the phone.
It also drains the battery like mad whilst in this state.

I also had this 2 times (only had the phone 5 days)
That is, i turn on the screen and i have no signal, I dont think my phone has been restarted, as i dont see the sim pin screen, it has just lost the signal/radio died. And nothing seem to restore the signal, i've tried switching from 2g and back, only thing i found to get the signal back is a restart..

i have had the same problem with the signal dropping out on me all morning. sometimes i can make calls sometimes i cant and sometimes rebooting helps sometimes not. today i had the sim card replaced just to make sure and i thought it helped but it just did it to me again. its really frustrating...

I had the same problem about 10 times during the last week. It seems to correspond with the creation of Radio_dump files in the /sdcard/ dir.
Nexus S, Android 2.3.3 Root

I get the same issue on A1 in Austria, not sure what's causing it, but it is annoying.

Let me give my 2 cents:
Getting this same thing happening all through the various combinations of roms and radio firmware, device is Nexus S 9020T, network is T-Mobile in Croatia.
CM 7 with I9020XXJK8 radio
CM 7.0.2 with I9020XXJK8 radio
Blandroid 2.3.4 with I9020XXJK8 radio
Blandroid 2.3.4 with I9020XXKB1 radio
Sometimes there is no pin input screen, so if I don't notice the little icon in the notification bar I'm completely unavailable to calls and sms's. During the time if the Wifi is on it will continue functioning normally, and radio dumps get created.
Will give newer radio firmwares a try before I start crying in my pillow.
Edit: don't know if it happened with stock android 2.3.3 which came on the device, didn't have it on stock for more than 15 minutes.

Alas and damnations, again mobile network radio fail, this time with
radio I9020XXKB3 and blandroid 2.3.4, so issue still present.
Only fix is reboot, airplane toggle does nothing. Does anyone else in europe experience this with a USA T-mobile version nexus?

Giving I9020XXKD1 a try, still with blandroid now 2.3.4p1. Keeping my fingers crossed!

Well well...seems to be a common pattern, as its happened to me a few times also in the last week. First time ive experienced it also...just over a week.ago. cant remember which rom i was using as i.change quite often. May have been a new 2.3.4 mod or just 2.3.3 im not sure. Not a good thing obviously but not a big issue so far. Hasnt happened again since about 3 or 4 days ago now.
Sent from my Nexus S using XDA App

Such problems can occur when the SIM is disconnected from power or from reset line or has technical difficulties making it reboot.
Power or reset line can be disconnected if you have your connectors inside your Nexus bent. This can be tested by shaking your phone heavily in all directions. Be careful not to drop it. If the Enter SIM or the Enter PIN dialog appears, It's most likely a mechanical defect of your phone.
If the SIM is broken it may be reset itself. You can't really test this. Maybe something appears in the system or radio log. Another way would be to place your SIM in a known-to-work phone. If similar problems occur it's a broken SIM. You should call your provider to send you a new one.

bot47 said:
Such problems can occur when the SIM is disconnected from power or from reset line or has technical difficulties making it reboot.
Power or reset line can be disconnected if you have your connectors inside your Nexus bent. This can be tested by shaking your phone heavily in all directions. Be careful not to drop it. If the Enter SIM or the Enter PIN dialog appears, It's most likely a mechanical defect of your phone.
If the SIM is broken it may be reset itself. You can't really test this. Maybe something appears in the system or radio log. Another way would be to place your SIM in a known-to-work phone. If similar problems occur it's a broken SIM. You should call your provider to send you a new one.
Click to expand...
Click to collapse
Those are some good advices, thank you.
I would rule out bent pins as the cause and also no amount of shaking produces the problem, and the problem happened always when the phone was on the desk (and connected to wifi for what its worth).
However, a broken sim - maybe. I haven't had any problems with it so far in any of the 2 previous phones and I'm careful handling it, but the radio log suggestion is excellent.
I will definitely go through it next time it happens ( its "adb logcat -b radio" so others don't have to search for it)

Does anyone got a solution on this?
I found today about 10 - 15 dump-files located in my SD-Card.
Its probably caused by an App which we all use... but i couldnt figure out which one...
is there a dump-debbuging programm which i can use or something else?
It's kind of interesting
Using a Nexus S in Austria (T-Mobile)

I've "solved" this by disabling the PIN altogether and setting up a script to run when the network is changed to delete any radio dumps:
http://forum.xda-developers.com/showpost.php?p=17114685&postcount=26
It doesn't seem to matter which ROM, radio or kernel I use....I wonder if this is a hardware defect?

sorry to resurrect an old thread, but this is to report that on my sns on pete alfonso's 4.0.3 rom and matrix 14.5 CFS and KF1 + KD1, I still get this problem of the radio dying.
has anyone found a solution?
to be more precise, the mobile network connection (calls and data) randomly dies and the only way to get it back is to restart phone. airplane mode doesn't help.

Samsung Focus Battery Drain/Network loss?

I have a Rogers Samsung Focus that is unlocked...
One thing that I noticed is that my battery usually drains significantly in the second half of the day..... (Ex: 1 hour = 8% and I did not touch the phone)
I also noticed that my data connection drops and I need to restart the phone for it to reconnect. Doesn't matter where I am (location) and I use this SIM card in many other phones. Seems to happen every 8-12 hours or so and also seems to cause part of the battery drain.
Any suggestions? I currently have this setup for ADC using the Samsung Tools (with Mango) and have the APN settings "blank".
Thanks for you assistance.

Hey,
I recently did the force update to Mango on my Rogers Samsung Focus - and I have noticed a similar issue. I used to get over 14 hours of battery, regularly receiving/sending emails, texting, etc, but now I'm getting around 10-12 hours if I'm lucky. I'm not doing anything different that I did before - but I also notice that the network will have micro drops - the icon will show "no network" for a moment and then go back to normal....

I've been noticing the micro drops as well, and its only been since the "Samsung update", which includes the newer firmware and radio. I ran the leaked 7720.68 build for quite a while without the issue.
I was somewhat curious if the Rogers ROM had the same issue since the radio and firmware version numbers are different, so its nice to hear that confirmed.
In any case the drop thing only seems to happen when the network is idle, so as long as its not cutting my calls or transfers its not that big of a deal to me. And I love the tap to focus far too much to roll back.
Battery has been mostly consistent, but has been more hungry the last week or so. Probably unrelated in my case though.

Phone getting less reliable with time - Just me?

Just a general question, but as time goes on and more updates / firmwares are released is anyone else finding their phone becoming more and more un-usable?
When I first had mine back in November last year it was perfect... no problems at all.
It's slowly got worse and worse to the point where I now have the following problems...
1) Data connection randomly drops needing a soft-reset. (yesterday I had to reset my phone around 5 times - stupidly annoying)
2) In dark condtions photos randomly turn out with coloured horizontal lines across them
3) Battery meter messes itself up after a soft-reset (combined with the need to keep resetting my phone due to the data connection this is massively annoying)
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
5) Volume is stupidly quiet now when playing music through an Aux Input.
6) After a soft-reset sometimes the phone just hangs with a black screen showing the battery meter - battery pull then required.
This is just off the top of my head at the moment. I never used to have problems like this. It seems every time I get an updated firmware I get new problems.
I've tried a hard-reset and this hasn't helped.
I love the WP7 software but this phone is beginning to drive me mad, such a shame since hardware wise it is great. I know i'm not alone with feeling Samsung have an ability to mess up the software side of things. Sadly I guess this means I'll look to Nokia next year when I can upgrade.

It's not just you. I wish more people complained to Samsung though, so that maybe we could see some improvement.

Not very helpful but no problems with mine on Orange UK.

Tone_ said:
Not very helpful but no problems with mine on Orange UK.
Click to expand...
Click to collapse
Nah, It's good to know there are some of us out there with functioning models
Also nice to know you're on Orange UK as i've been offered a warranty replacement for this data connection issue I hadn't yet taken up as i believe it to be software related.
If you're running the latest release of the OS then it may be worth giving it a go.

Freypal said:
4) My bluetooth used to work fine - Now it will only work reliably if WiFi is turned off.
Click to expand...
Click to collapse
This NEVER worked. It's bloody pathetic.

Oooh it's like a game. I had a new problem yesterday. Related to my battery meter woes.
Phone had at least 60% charge, it started to think it had none so wouldn't boot up. Just got stuck in a loop of boot up - instantly power off.

I also had problems with WiFi after mango update but after soft reset everything is working fine except sometimes I can`t connect to an open WiFi network.
Anyone noticed the same problem?

AnnihilatorSC said:
This NEVER worked. It's bloody pathetic.
Click to expand...
Click to collapse
Same for me on this one. I'm on my second Omnia 7, which is about to get sent away to be told it's not fixable and be replaced so I'll be on my third phone
Going to get rid of it as soon as possible and get a Lumia 800.

same here...
Im with T-Mobile UK and i have found the same issue...never thought about it until I read your post though.
I too am finding myself resetting my phone more and more often...also another thing I have found is that it doesn't recognise when to switch to WiFi sometimes instead of 3G...i.e. when 3G is non-existent...very annoying I have to go and turn off the data connection to get it work properly...
i've just made some volume changes and I think it has helped with the headphones although it still isn't great...
I however am scared to return the phone as I dropped it in water and got it out very quickly...so it may have triggered the water seal thingy
Im not due an upgrade until Oct 2012....so I might have to just wait it out :s

I'm having trouble too with a 3 Mobile UK, unbranded latest firmware Omnia7.
Little bit temperamental on rare occasions. Like Freypal data doesn't always want to connect and sometimes it is randomly freezing or only showing the topbar with the battery. Need to pull out the battery to sort it.
On a side note, not connecting to WiFi when in a locked state is really annoying. Have to manually check for emails, WhatsApp etc.

No problems at all for me, only problem i have is Podcaast Pro app is likly to craash now and then, but its the devs fault.
Im having a unlocked, German Omnia 7, 16GB version, flashed to the only local ROM in Sweden from 3 and used with the same operator, and its been great ever since. My problem nowadays is i drop my phone often so when the battery falls out i have to restart, coming from 2-3 Omnia 7 its a lovly life to have it functioning normal, great phone.
Well, im a happy camper, but i noticed Omnia 7 generally working worse over time, mostly the first month is the time frame to discover problems, and if you flash a new rom, this can be the case again, one new month before you feel like tearing our hair, and it´s only connectivity issuess. Changing carrier and ROM fixed everything for me, so no matter how great, the carrier do matter in the choise of a Omnia 7, even if you think you fixed it. Dont know if it appy to you guys, but another Omnia 7 working incridble great here. Glossnas update and all, and it cant be found anymore so...im happy, hope you guys get to be that also.

I'm now on my second Omnia after a warranty replacement for the data connection problem.
New phone -
1) It still loses the data connection, although much less frequently than before.
2) Dark photos i think are now working properly
3) Battery meter still messes up. Must be a fault with the battery itself.
4) Touch wood - Bluetooth now seems ok ...
5) Haven't tried auxiliary volume yet
6) Haven't had a problem with it just displaying the status bar after a soft reset, however if the battery is out for any period of time and i boot the phone up. On the first boot data won't work. I need to soft reset it once for it to initiate.
So in summary - New phone, some old problems fixed. Some new ones. Some the same.

Cellular Connection Randomly Stops Working

Hello,
I have the Sony Z2 on Tmobile USA, completely stock (no ROMs, or modifications).
Approximately twice a day, my Z2 randomly stops receiving calls, making calls, and accessing the mobile internet. It still shows plenty of "bars" on the reception meter, thus I have no idea that I'm not receiving calls.
When it happens, this can only be resolved with a restart, or turning on Airplane Mode, then turning it off again. The problem will usually come back within 6 hours, requiring another restart cycle.
If I have WiFi enabled when this is occurring, then I can still access the internet via WiFi, but I will not get calls and text messages. I get no indication anything is wrong, until I try to place a call and it fails.
When this happens, the "Signal Strength" meter (under "About Phone", "Status") does not change, it would read something like -95 dBm no matter where I would take the phone (even in areas of poor coverage). It appears the phone simply looses synchronization with the mobile network, but doesn't notify the user. Other phones on the same mobile carrier continue to work perfectly at the same place, so it's not a mobile carrier issue.
I've had this phone for 8 months, and this is a new phenomenon.
This is Z2 model D6503 and I am on the latest firmware (Android 4.4.4, build 23.0.1.A.0.167). Sony support said "reset the entire phone", of course.
Please share any thoughts you may have about what could be wrong.
Any input is very much appreciated. Thank you!

mail_e36 said:
Hello,
I have the Sony Z2 on Tmobile USA, completely stock (no ROMs, or modifications).
Approximately twice a day, my Z2 randomly stops receiving calls, making calls, and accessing the mobile internet. It still shows plenty of "bars" on the reception meter, thus I have no idea that I'm not receiving calls.
When it happens, this can only be resolved with a restart, or turning on Airplane Mode, then turning it off again. The problem will usually come back within 6 hours, requiring another restart cycle.
If I have WiFi enabled when this is occurring, then I can still access the internet via WiFi, but I will not get calls and text messages. I get no indication anything is wrong, until I try to place a call and it fails.
When this happens, the "Signal Strength" meter (under "About Phone", "Status") does not change, it would read something like -95 dBm no matter where I would take the phone (even in areas of poor coverage). It appears the phone simply looses synchronization with the mobile network, but doesn't notify the user. Other phones on the same mobile carrier continue to work perfectly at the same place, so it's not a mobile carrier issue.
I've had this phone for 8 months, and this is a new phenomenon.
This is Z2 model D6503 and I am on the latest firmware (Android 4.4.4, build 23.0.1.A.0.167). Sony support said "reset the entire phone", of course.
Please share any thoughts you may have about what could be wrong.
Any input is very much appreciated. Thank you!
Click to expand...
Click to collapse
Most probably random software issue. If you installed any apps recently one of them could be the culprit. Uninstall them or trying booting into safe mode and see if the problem persists with continued usage.
As a last resort you can factory reset the device using the PC companion. But since the lollipop update is round the corner wait for it and see if the update fixes the bug.
If a factory rest or firmware flash doesn't solve the problem its a hardware fault, return it and ask for replacement.

I know I randomly get data drops, but I always cycle mobile data off and on to fix it. Next time it happens, I'll try to make a call to see if this is the same bug that I've having.

Quick update:
Right before the problem started, I installed the current-as-of February 2015 version of Audible on my phone.
After I uninstalled Audible, the issue appears to have disappeared (haven't seen it re-occur yet). Bizarre, but that's the situation,