Related
Hi all,
Wished that, for a first post in this forum, I would post something useful. But no, what I'm posting is probably the first user having a screen gone bad.
In the beginning, it happened when the battery went below around 50% and the brightness started going higher and higher to the point where the screen was completely white washed. Recently, the screen went to some kind of green colour taking over the whole screen (see pic attached).
The other phone functions work fine: sound, buttons, happtic feedback. Only the screen decided to die on me.
After multiple FW restores using different versions and only getting worse, I finally decided to call it a day and I will send it to Samsung Belgium for repair.
Hope that I just caught a bad one and that the Super AMOLED technology can survive time.
that is a weird problem, from the first description it sounded like if it got wet and it got damaged by the moisture trapped inside.
but it could simply be a defective screen.
when the screen is off, does it goes back to full BLACK?
or does it stays in that LCD like green/greyish colour?
Phone never went near water or humidity.
Yes, it goes to full black when off and the more it's off, the longer the screen hangs to its original "colours". Well, it used to but now it's worse.
Hi There,
I have problem with the i9000 screen too. Yesterday the screen brigtness suddenly gone up and the main problem is a lot of obvious color banding where things should gradient out smoothly. It looks like it is not having enough color depth, just like lowering your graphic card setting in Windows to 8 bit color or something.
Searching for stock ROM to flash back before I take it for replacement. Don't have much luck with the ROM so far.
Good luck with yours by the way.
Cheers,
It seems that you have the same symptoms that I have.
The only problem I'm having now is that the phone went back to normal after not using it for the last few days. Let's see how Samsung deals with this...
I've had a similar problem and sent it back for repair, as it became permanent after 2 weeks from the time I first noticed it.
Please look at my post here: http://forum.xda-developers.com/showpost.php?p=7652167&postcount=8
and see if it is similar to your issue.
It's now in samsung's lab or something, so in the coming days they should tell me what's the matter with it and how it should be fixed.
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
So I finally received my phone back from the repair shop and after glancing over the repair report, I came to the conclusion that I had lost the first fight with warranty claims: they did a firmware upgrade !! They upgraded my "old" firmware to a mind-blowing future one: JM2 !!!
After two days, the phone decided to act up again showing the same symptoms as before. In order not to loose the second fight, I decided to go there myself instead of sending it through mail. Being a 45 minutes car hike, I decided first to make sure that the phone was indeed showing the problems initially reported. After some minutes playing with it in front of the desk clerk, he finally admitted that it had to be a hardware problem.
So now the waiting game begins...In the meanwhile, I'm using a Nokia E71 which, while competent enough for my basic needs, it is NOT a Galaxy S. Crap !
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
glad to hear everything checked out correctly, I presume everything fell under your warranty?, i got the same outlines around the circle but they are very very faint as I can only see them when i hold the device in direct sunlight at a certain angle so I suppose you're not the only one.
When you say LCD screen are you merely making a mistake or did they actually replace your AMOLED screen with an LCD?
If they actually did that, it doesn't seem like a very good deal...
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Sent from my GT-I9000M using XDA App
Just took the Dutch description on the repair report. To my knowledge, Galaxy S phones only come with AMOLED screens.
dragonii said:
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
Click to expand...
Click to collapse
They sent me a new one instead...
My experience so far..
Very disappointed in my experience with the Canadian Desire HD, I don't know what HTC are thinking seriously..here are the issues I had between 3 devices... dead pixels on the first two, third one has a misaligned lcd with the housing and the front speaker is tilted a bit as well, camera ring and lense became loose on the second day.. the volume rocker on the side is flushed, also experiencing crackling during calls every 10 seconds or so. Also the usb port in the bottom is tilted left.. please people check your phone as this is ridiculous.. other problems like flush power button, blurry camera photos on the sides, and dust under screen. Also speaker is a huge let down.. not the loudness it is loud enough but is just bad quality sound ( tin like with no depth mid base etc.) I came from and x10 and did not have a single issue with anything like the above. This is really unacceptable ... I wonder how many devices have any of this issues. Or is it just me that is really unlucky and got 3 faulty devices..
Just a little update - returned the phone to the store and the lady took out 2 more, checked both...both with dead pixels she took out another 2 first one camera lens again moving checked the last one they had and it was perfect!!! No moving lens no dead pixel, screen was aligned properly so i got it and left to go home, on the way i stopped at Tim Hortons to get a coffee and while waiting at the drive through i picked up the phone and what do i see.....a small lint behind the lcd with a few specs of dust..whiped the screen a few times checked again, double checked and triple checked and i couldnt believe it i was furious and the lint was visible on picures and everything went back to the store and got a full refund. Now i will give it a last chance at a different store in a close by city hopefully they got a better batch and if it still has problems i will give up and wait for the Arc to come out. So mad , i cant believe this not one not two but like 5-6 devices all with some kind of problem...
Update - i got another one from a city nearby so far its all good none of the problems i mentioned. Just waiting for the morning to see the screen under sunlight but it looks good now. I wonder if the problem with the dust is when they sealed the phone they sealded with the dust in between or is it just not sealed properly and the dust can get in at any time?? I hope it is sealed properly..dont want to find dust after the 14 day return period lol. Is there anyone on here that has had the device for longer period or a previous HTC and didnt have dust under the screen?
Update - this one seems to be good, checked under sunlight and everything is ok, all the other phones i mentioned above were from the same store so maybe they got a really bad batch.
Sent from my Desire HD using XDA App
Htc always had problems with dust under the screen. I had a orange spv, orange spv 500, and s orange m3000 all with dustproblems. The backstone, Leo and desire HD no problems...
Sent from my Desire HD using XDA App
I bought my TELUS Desire HD a week after it came out, and I have had not one problem with it.
no problems with my htc desire HD..
Jeez, that's quite a few problems. Go return it and get a replacement.
I have absolutely no problems with mine, been just awesome.
Same with me, no problems or whatsoever. Just get a replacement, might be a faulty batch if you ask me. Tell them to give you the newest one.
I agree with getting a replacement. I've seen the front speaker housing misalignment on someone elses phone and it does look rather unattractive.
Nothing to complain about my dhd......loving it!!!
Sent from my Desire HD using XDA App
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Apart from that everything is fine with my device!
Rgds
c_felge said:
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Click to expand...
Click to collapse
I use a screen protector and now the display is at the same height as the frame
I've no problems with mine. Only the sim cover doesn't fit perfectly but it's okay for me.
Sent from my Desire HD using Tapatalk
No problems here
No problem with mine but think it could be a little louder or maybe it's the noise at my works !!!
junta_mpb said:
I agree with getting a replacement. I've seen the front speaker housing misalignment on someone elses phone and it does look rather unattractive.
Click to expand...
Click to collapse
Yeah, I've got a crooked speaker bar.. looks bad.. hopefully the case that I ordered would hide it. Mine is an Inspire 4G (AT&T).
c_felge said:
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Apart from that everything is fine with my device!
Rgds
Click to expand...
Click to collapse
No!! That's not a fault. It was designed like that because Desire HD has turn to mute. So they have raised it to prevent any damages caused to the screen when the phone is turned.
Just a little update, returned the phone to the store and the lady took out 2 more, checked both...both with dead pixels she took out another 2 first one camera lens again moving checked the last one they had and it was perfect!!! No moving lens no dead pixel, screen was aligned properly so i got it and left to go home, on the way i stopped at Tim Hortons to get a coffee and while waiting at the drive through i picked up the phone and what do i see.....a small lint behind the lcd with a few specs of dust..whiped the screen a few times checked again, double checked and triple checked and i couldnt believe it i was furious and the lint was visible on picures and everything went back to the store and got a full refund. Now i will give it a last chance at a different store in a close by city hopefully they got a better batch and if it still has problems i will give up and wait for the Arc to come out. So mad , i cant believe this not one not two but like 5-6 devices all with some kind of problem...
I had my DHD exchanged five time.two had dead pixel and the others varius problems like lcd and the lens not correctly aligned.All of them had dust under screen, including the last one.
I won't exchange it anymore and unfortunately I cannot get a refund.
I'm waiting for the LG optimus X2 .I hope the quality will be better.
i got my one from telus
it doesnt seem like there are thing wrong like you claim
maybe you should exchange for a new one
the top right of my screen seems to be a tiny bit out compared tot he rest of the sreec. I only noticed it one day when i was playing a game and touched the screen, could kinda feel it move a tiny little bit.
I got mine from telus and it works well, and as for the problem with the edges, I have an otterbox defender case on it so its even more pronounced.
imptb said:
I got mine from telus and it works well, and as for the problem with the edges, I have an otterbox defender case on it so its even more pronounced.
Click to expand...
Click to collapse
That's a feature of the phone, it protects the screen from possible scratches when placed faced down on a table or desk to silence it as part of sense.
I've been using this phone for around 14 months now. I've always thought about how LG managed to build a phone like this and sell it for 300 bucks. Well two days ago I got the answer. The lower part of my screen just stopped functioning, thus disabling my buttons. I searched for this problem and found a MASSIVE thread on google support forums about this. Basically the lower part of the digitizer just goes full retard. Sometimes it works, sometimes it doesn't. And when it doesn't work it makes the entire phone lag (on a custom rom)(it doesn't work 95% of the time).
To fix this i tried to make the navbar slightly bigger, but that resulted in a growth of the defected part. And using PIE or button saviour is just a pain for me.
I made this thread to let people know that this problem exists. If the next Nexus phone is made by LG, I'm buying something else.
This is an open discussion, so anyone with a similar problem/fix can post.
I really dont know, what you guys actually do with your phones. I am using my nexus 4 for about 1 and a half year now, has been dropped twice with two scratches on the edges - no screen broken, no bootloop ever, no nothing. I can say of myself that I am not the friend of bumpers or screen protectors or any of those ugly things. I also flash a lot, try out a lot of apps - my nexus 4 has seen it all.
But not only the nexus 4, also my previous phones are fine and they still work (a nokia 5130 xpress music and a sony ericsson u10i). Thats why I thing a phone is just as good/stable/great as the user do. Of course there are a lot of issues out there but I think they dont appear from nowhere.
4 nexus 4's in the family most almost 2 years old......never a problem. This kind of crap reminds me of the " my back glass just exploded on its own" thread. Let's not make blanket statements.....digitizers on phones malfunction all the time....on all brands, probably due to your mistreatment.
I do not understand the point of blaming it on the user though. Yeah, many phones from different brand have digitizer issues. Yeah, digitizers fail. But if a lot (and I mean a lot) of users are complaining on the same exact issue there is a manufacturing problem for sure. And it's pretty clear that you did not bother checking the related thread at google's support forum, otherwise you would notice how many "mistreating", as you say, users are all having the same digitizer issues in exactly the same part of the screen. Now, does that mean that every nexus 4 sold will have the digitizer fail at some point or another? absolutely not. Maybe its' only one every 100, or even 1.000 or 10.000. Maybe it was a defect of a relatively small batch of screens (seems legit since the issue always occurs after a certain amount of months), that were sold in a period where you didn't buy the your four statistically (ir)relevant devices.
when will you guys understand that just because your phone does not have the issue, doesn't mean that NO phone has that issue??
(and even if it's not one but 5, 10 phones, how much relevance do you think it has compared to the hundreds of thousands of shipped devices?)
for what matters to the actual thread, anyway, I read LG replaces the defective devices under warranty without fuss. If the device is out of warranty, a diy repair is pretty easy to people savvy with tools.
Anyway, there is a couple threads here that talk about the issue:
http://forum.xda-developers.com/nexus-4/help/q-t2810588
http://forum.xda-developers.com/nexus-4/help/screen-touch-test-results-t2822075
This isn't the users' fault. Take a look at this: https://productforums.google.com/forum/m/#!topic/nexus/7SNIT8xPYzc
The repair costs in Sweden are so high, I might aswell get a new phone. I didn't even get this phone for 350$, LG sells it for 500$ in non-google play countries. And btw, half of my screen is not working now.
Or maybe you spent the last year keeping your phone in your pocket instead of a belt case and damaged it, or dropped it, or got water on it, or any of the other 10 million things that could damage an LCD/ digi. While I understand you have a problem and are looking for someone to blame....99% of these issues are due to physically caused damage and not defects. I have 2 teenagers.....I know how they treat their phones and I spend a lot of time repairing them after " I didn't do anything"
Same here
I'm having the exact same digitizer problem with my Nexus 4. First, a band of 8mm at the bottom of my screen became unresponsive, then a week later, the band grew to about 14mm.
I've had my N4 for 15 months. Bar two hairline cracks on the back panel (around the rear camera and speaker) my phone is mint. Barely a scratch on the digitizer front panel, and yet, it's failing. The weirdest part is, the otherwise lifeless zone at bottom of my screen occasionally springs into action with erratic ghost touches on my nav bar. I'm working around the problem at the moment, however, if the dead zone gets any higher, my phone will become unusable.
Reddit, YouTube and Google support are full of similar occurrences, and still not a peep from Google or LG.
My wife and I both have been using nexus 4 phones since it launched nearly two years ago. Hers started doing this 3 months ago and is practically unusable now. Mine started doing it last month and is getting worse too. I always thought of it as a great device and thought highly of LG's build quality but its hard to have those feelings now. Seems related to age + heat. Will be trying a different manufacturer next time since her phone has always been in a case and is flawless. Mine is banged up bad without a case but lasted longer.
Also my 16 monts old N4 two weeks ago after a run in hot humid weater followed by a very long phone call started to show problems at the bottom of the screen (no swipe up to activate Google Now) and in a couple of days all the lower portion of the touch became unresposive as clearly showed activating the pointer position under the developer options menu. Does anybody know exactly where is the problem? Digitizer connector, synaptics chip, cable? At present I'm trying to convince Google UK to issue an RMA in Italy where I'm now and would appreciate hints how to achieve that as it seems they offer RMA only to a country where the Nexus 4 was originally available on the local Play Store.
maulich said:
4 nexus 4's in the family most almost 2 years old......never a problem. This kind of crap reminds me of the " my back glass just exploded on its own" thread. Let's not make blanket statements.....digitizers on phones malfunction all the time....on all brands, probably due to your mistreatment.
Click to expand...
Click to collapse
back glass does crack on some phones when there is sudden change in temperature ,it happened on xperia z as well dont be so naive , the probability of mistreatment has nothing to do with factory defects
My digitizer works fine until the batter gets to about 80% .... then the screen freaks out and the phone turns off.... fun stuff!
fahadsul3man said:
back glass does crack on some phones when there is sudden change in temperature ,it happened on xperia z as well dont be so naive , the probability of mistreatment has nothing to do with factory defects
Click to expand...
Click to collapse
Ya right....ignorance......
This is actual real problem. My Nexus 4 works fine. But replaced the digitizer on my brother's after the bottom half died. Just go on eBay and buy the panel for around 50 bucks. About an hour of work
Sent from my Nexus 4 using Tapatalk
repaired my screen
i replaced the screen after just 1yr 7 days. I live in India so phones available are quite cheap and the screen replacement cost was cost of an average smartphone but still i replaced it . I just want to know whether the replacement screen will have a digitizer problem after 1yr. I also had to replace the battery.
4 Screens replaced, the last 2 had bad digitizers?
I've replaced cracked screens 4 times now... the 3rd developed issues with the touchscreen going unresponsive every once in a while (I would tear down the phone again and again and finally the touchscreen would inexplicably begin working again.) I Finally cracked that one and now the new one has the same issue. I installed the new screen/digitizer, again with some difficulty , After a few reboots for whatever reason, suddenly unresponsive. Reboot 4 more times and it's back. Initially I'd thought I just bought a bad replacement screen but two in a row is pointing me towards .. well, something else...
Looking closely at the new component I'm a bit concerned as the text on the ribbon cable from the digitizer is labeled "Snaptics" rather than "Synaptics" though the chip itself is labeled correctly...
Sigh...
In any event, I was hoping someone could possibly shed some light onto this. 4 screens later I'm a bit sentimental and would hate to have to retire my N4.
I almost replaced my screen assembly because I had the dreaded dead band in the middle of my screen. It was present in TWRP so I figured the digitizer was bad. Then I started to get screen jitters and ghost touches. I tried wiping everything, new ROM's, etc. I final flashed the last PA KitKat beta and the 4.4 Gapps. Problem solved. I re-flashed the PA 5.0.2 Alpha 2 and there are no problems anymore. I was convinced it was a hardware problem because the problem mirrored every N4 digitizer problem thread that I saw.
The phone has been out for most of us just little over a month and there have been many reports about front/rear glass cracking, so now I made this poll to see how many people actually have/had problems with their device.
Please note that this poll is only about hardware problems, so don't vote yes if you only had software related problems, thank you.
To be clear:
Vote yes: If you had glass cracking (with/without) a reason, flaps not closing properly, phone not being waterproof, etc
Vote no: If you had no problems, software related problems
Bump!
Don't forget to vote!
I voted yes due to a way too sensitive touchscreen - putting a screenprotector on however solves the problem, but I take it that it is the out of the box product we have to vote about...
(To the - right now 13 persons - who have voted no - does this also mean that you don't have the popping issue when pressing the screen? Or is this looked at as a feature...? https://www.youtube.com/watch?v=9JrfMjiNB9E)
Nope. I've had nothing wrong with the phone, no "popping", no "glass breaking" even though I accidentally did drop it today.
Nothing. I'm convinced most of you are playing baseball with your phones, or just being extremely picky.
Not any problem at all. This phone lives up to its expectations but i also keep it protected with case though.
i had the phone for 3 weeks. i bought a magnetic charger and was using that. last week i went to take the charger off the phone and the whole magnetic charging "module" came out of the phone with the charger. it's currently back at sony for repair - i'm really hoping they just send me a new one though. that was a fun discovery. anyway, no problems with glass or anything like that in the time i had it, though.
Not a single problem so far.
Btw, good initiative!
However, I think that since only people with glass issues post that on the forum, it's not surprising that it looks as if it's a major problem.
charliebigpot said:
Not a single problem so far.
Btw, good initiative!
However, I think that since only people with glass issues post that on the forum, it's not surprising that it looks as if it's a major problem.
Click to expand...
Click to collapse
Yeah, that's the main reason why I made this poll, due to so 'many' people reporting issues with their phones it might scare people off that intend to buy the phone.
Sent from my C6603
Hmmm could there be a connection between the popping screens and the very sensitive screens? Mine has the popping and also a screen that sometimes during internet scrolling has a life of its own speedscrolling up to the top of homepages when lifting the finger from the screen - an issue I have never ever had before on any of my many previus phones...???
mohlsen8 said:
i had the phone for 3 weeks. i bought a magnetic charger and was using that. last week i went to take the charger off the phone and the whole magnetic charging "module" came out of the phone with the charger. it's currently back at sony for repair - i'm really hoping they just send me a new one though. that was a fun discovery. anyway, no problems with glass or anything like that in the time i had it, though.
Click to expand...
Click to collapse
And most people complain the magnet is not strong enough! :laugh: Did you take photos?!
Yep:
http://forum.xda-developers.com/z3-compact/help/handtec-returns-t2919883
And bump.
I would assume that more then 42 people have this phone on this forum.
The plastic frame is so weak, i drop once and inside the frame its cracked . After that i use a case then dropped again this time between part of the plastic frame n front glass a piece of part came out. Rest is very good. No prob at all.
Sent from my D5803 using XDA Free mobile app
hello,
"Z3 Compact" bought the 28.09.2014. The phone is turned off itself in the middle of the day in my pocket. The battery level was approx. 75% => Black screen, not even light on the charger...:S
The Sony support told me to send them with charger and usb cable.
I am waiting for news... approx. 10 days...
NO issues so far... put a tempered glass screen protector on the phone pretty soon after buying it, but I never saw any screen popping or "life of its own" syndrom while I had the screen unprotected.
no issues so far , i had some bad experience with singapore firmware , but its all good now (using latest brazil firmware).
i did drop it a week ago , tempered glass cracked abit , phone also got abit of a spank on the top right corner, still water proof.
all good just no ****ing root
Sudden Death after two weeks.
Had this awesome phone since October 3rd. All fine and dandy till now, the vibration would work sometimes. It comes and goes but it's no biggie, I can live with it!
Gyroscope defect
Yes.
I had the phone for only 3 days and the phone suddenly stop rotating. I did a factory restore and even trying running the system test. Compass test tells me function is not available. Sony says it might be a hardware issue so I had to send it to Sony to get it fixed.
My mic has become strange. People say that I sound like I'm a mila away from it.
My friend bought a note 4 and after 16 days it began to get purpilish-black splotches that looks like spilled ink on the screen. He brought it to ATT and they tried to tell hi that the screen was cracked (it's not). This picture is what it looks like today (about 20 days after purchase and 4 days after it began to happen). Any clue what would cause this? Any help would be appreciated because ATT is not trying to help at all.
I guess I should mention that his blutooth was having issues since he got it, and sometimes when he'd call people they wouldnt be able to hear him.
I feel as if this is a faulty device, but ATT isn't having it. They keep trying to say he did something to it. The phone is only 3 weeks old, never mishandled, never wet. What could this be?
http://tinypic.com/r/53uzqb/8
Looks like a damaged panel to me
marleyb said:
Looks like a damaged panel to me
Click to expand...
Click to collapse
would that be a factory defect?
Hard to say, I doubt they will accept it under warranty
Regards
Happened before on my note 3 after i dropped it. It will only get worst until the entire screen will become black.
It can happen even if the screen is not cracked. Odds are it's the result of the device being mishandled even unintentionally.
Looks like a simple fake.
I wouldn't accept it under warranty, that thing is a mess! No way it happened "on its own". Maybe he was frustrated with the bluetooth and call issues and he threw it against a wall?
iR¡[email protected]!* from Galaxy Note 4 via Tapatalk
Your friend should ask the ATT guys if its was really due to mishandle such as drop or thrown away, they should be some dent or scratch on the phone body. If ATT guys can not find the defect of body dent or scratch, then ur friend have a point there and should can claim under warranty..