hello,
I've looked on several threads, but didnt find any similat thread so I'll start a new one.
I bought my TF300tg several days ago and the problem is that the keyboard dock doesn't work at all anymore.
In the morning the tablet detect it when I restarted the tablet docked, it said "docking connected" but the dock battery was 0% although it should be fully charged (I left the tablet and dock to charge togheter over night). So, I disconnected the dock and after this is not recognised anymore, no matter what I've tried (reboot with dock connected or disconnected and connected after, removing the sim card etc).
Another thing, when the tablet is docked it keeps random rebooting every few minutes.
Other times (maybe it's a related problem) the tablet freezed with black screen (it started 2-3 days ago) and it looks like is not powered on, but actually it's on and the only way to start it is to reset it by keeping the power button pressed for 10 secs.
I have the latest software updates and I'm on stock rom.
Thank you.
Well lets start of with a few questions. Has your tablet been dropped lately? Are you rooted? Have you tried to do a factory reset? Have you tried a cold reboot?
lightitwithfire said:
Well lets start of with a few questions. Has your tablet been dropped lately? Are you rooted? Have you tried to do a factory reset? Have you tried a cold reboot?
Click to expand...
Click to collapse
No, it didn't droped, no harm at all.
I have stock rom 4.1.1. latest version.
Cold boot with docking keyboard either pluged or not didn't solve the problem.
Either hard reset folowed by cold reset. Further more, when I first docked the tablet...it reseted itself..)
The tablet charges from docking keyboard.
I'm not the only one with this problem, I've seen similar posts on other sites, but none were answered.
PS: my girlfriend has the same tablet, I will see who's the culprit.
PPS: I've tested the docking keyboard with another TF300TG. It's not recognized either and my tablet recognize the other dock. So, it seem that my dock has a malfunction. Pretty strange, though.
Later Edit: Due to the fact that the docking station was in the 10 days return period, I've returned it and it was exchanged for free.
Related
I'm having trouble charging my device.
For some reason, after updating to the new 3.2.1 my tablet win not charge either from the adapter, usb pc connection.
Tried rebooting to no avail.
Globespy said:
I'm having trouble charging my device.
For some reason, after updating to the new 3.2.1 my tablet win not charge either from the adapter, usb pc connection.
Tried rebooting to no avail.
Click to expand...
Click to collapse
I don't think this has anything to do with the update. Mine updated and charges ok.
I did however have a problem charging once (before the update) and I searched the web for solutions. I think you will find it's a problem with the mains charger. It overheats and the thermal cut-out fails to reset. As mad as it sounds the solution is to pop the charger in a plastic bag and pop it in the freezer for 30 minutes. It worked for me and countless others and is worth a try.
Good luck though.
had same issue. seems my charger was not well seated with the clip on plug.
Non issue
apprentice said:
I don't think this has anything to do with the update. Mine updated and charges ok.
I did however have a problem charging once (before the update) and I searched the web for solutions. I think you will find it's a problem with the mains charger. It overheats and the thermal cut-out fails to reset. As mad as it sounds the solution is to pop the charger in a plastic bag and pop it in the freezer for 30 minutes. It worked for me and countless others and is worth a try.
Good luck though.
Click to expand...
Click to collapse
gotta try this.mine already can't charge about 1 month ago.
apprentice said:
I don't think this has anything to do with the update. Mine updated and charges ok.
I did however have a problem charging once (before the update) and I searched the web for solutions. I think you will find it's a problem with the mains charger. It overheats and the thermal cut-out fails to reset. As mad as it sounds the solution is to pop the charger in a plastic bag and pop it in the freezer for 30 minutes. It worked for me and countless others and is worth a try.
Good luck though.
Click to expand...
Click to collapse
Wow! I tried to google search on unable to charge after updates, but could not find any meaningful matches.
I will try this fridge trick, although it's another example that asus really rushed this entire project out! We have been beta testing an unfinished product.... But I guess that's the norm these days.
Thanks!
I find that sine the latest update, the battery drains faster and I have to plug it in and out a couple of times until I see that it's charging..Also, all of a suddent the touchpad (not the keys) will wake up the tablet when it's docked
fldude99 said:
I find that sine the latest update, the battery drains faster and I have to plug it in and out a couple of times until I see that it's charging..Also, all of a suddent the touchpad (not the keys) will wake up the tablet when it's docked
Click to expand...
Click to collapse
The touch pad will not wake up the tablet if you turn wifi of MANUALY before putting the tablet in sleep mode !
It's how I fixed it, waiting for Asus to fix it
Thor_Asgard said:
The touch pad will not wake up the tablet if you turn wifi of MANUALY before putting the tablet in sleep mode !
It's how I fixed it, waiting for Asus to fix it
Click to expand...
Click to collapse
Hmmm..I tried that but the touchpad still turns on the screen
fldude99 said:
Hmmm..I tried that but the touchpad still turns on the screen
Click to expand...
Click to collapse
If it bothers you then you can always disable the touchpad... I'm still on 3.2 but the touchpad always intefered with my typing so I have it disabled by default.
Sent from my Transformer TF101 using Tapatalk
Same problem for me :-( I found that a reboot will solve this until it happens again. Need ASUS to fix.
Sent from my Dell Streak using XDA App
Hopefully yes, a reboot fix the situation. Today, i'm trying to not disabled the wifi (or, turn wifi off manually each time), and i'll see if the USB/SD disconnet again !
BuPe said:
If it bothers you then you can always disable the touchpad... I'm still on 3.2 but the touchpad always intefered with my typing so I have it disabled by default.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
It's not really a bother, but it shouldn't happen. Turns out the tablet, with the new 3.2.1 update is not able to sleep. I think it's something to do with the new wifi "improvement". Using cpuspy, the tablet is not sleeping at all unless I manually turn off wifi and reboot. This needs to be looked into and corrected by Asus, unless I'm incorrect or have an isolated incident.
no, it's note an isolated incident, i have approximatly the same situation here !
Thor_Asgard said:
no, it's note an isolated incident, i have approximatly the same situation here !
Click to expand...
Click to collapse
Thanks for the feedback! It's annoying but not life changing
fldude99 said:
It's not really a bother, but it shouldn't happen. Turns out the tablet, with the new 3.2.1 update is not able to sleep. I think it's something to do with the new wifi "improvement". Using cpuspy, the tablet is not sleeping at all unless I manually turn off wifi and reboot. This needs to be looked into and corrected by Asus, unless I'm incorrect or have an isolated incident.
Click to expand...
Click to collapse
Not the case for me. I had all sorts of sleep/reboot issues with 3.2 (using custom roms and kernels), and nothing resolved them other than a complete return back to stock with a full bios wipe.
Since updating to 3.2.1 and then to Prime 2.01 (sticking with stock kernel), my tablet is turning wifi off when the screen goes off, and is going into deep sleep as evidenced by the fact that it is only using around 2% over 9 hours while not being used. I was concerned that like others I would have sleep/reboot issues when docked as this seems to be a problem, but tested that issue last night and when I checked today after not using it for 10 hours, no reboots, no ramdump.log and battery life used was minimal in line with deep sleep.
I truly believe that the solution to all these issues is to completely return to stock - including the part where after you have removed CWM (if you have it), you start the tablet holding down power and up to enter the asus startup mode and then select the option that wipes everything. But YMMV....
As for my original issue when I started this thread, it turned out the charging issue was indeed a problem with the charger overheating as pointed out by another member (THANKS), as a quick 30 minutes in the freezer seemed to reset the internal thermostat. From now on I unplug when not using the charger.
^^^ That's cool that yours is under control, but mine is stock, unrooted. Don't really have the inclination or motivation to root this thing..But it appears that it is a definite issue for stock, unrooted Transformers, judging by response
Same here, stock, unroot ! But I prefer waiting for Asus inseed of turning back to custom ROM...
Globespy said:
I'm having trouble charging my device.
For some reason, after updating to the new 3.2.1 my tablet win not charge either from the adapter, usb pc connection.
Tried rebooting to no avail.
Click to expand...
Click to collapse
Solution to this is unplug your transformer, keep it as tablet only, press and hold the power button for over 30 seconds, plug in and then switch on.
Worked for me Asus says the issue is a static build up on the device with having external devices plugged in, like hard drives, not sure if thats accurate, but the fix has been solid for me!
My Tablet and Dock have the same issue since the last OTA, charge doesn't works. PLIZ ASUS FIX THIS ISSUE !
8-10 in the freezer and my tablet off for those 10 mins worked for me.
Hey guys,
I've got a weird problem and I hope you could help. I got a transformer with keyboard dock from newegg about a month ago. Last week, the keyboard stopped working. The charging light on the dock turns on when the tablet gets docked and stays on. The transformer knows it's docked (there's a docked icon) but the Dual Battery widget shows N/A for the dock.
Originally, when this happened neither the keyboard nor the touchpad do anything. I did a factory reset and now Everything still doesn't work as before but the touchpad now works. Also, charging from USB works when the tablet is docked.
Currently, I'm trying to fully discharge the dock as I've seen hints that it might fix it but it's been taking forever and a half to discharge.
So, I come to you in hopes that you'll have ideas for a fix.
Also, the tablet and the dock should have the latest firmware installed on them currently.
First of all, I don't know for sure anything.
A possibility is you could have gotten a returned/refurbished dock. It's been worked on by asus people. When they put it back together, they accidentally flipped the switch that turned off the battery in the dock. They could also have been lazy and didn't check to see if the wire connecting the keyboard to the board was tightened in there. It could have fallen out after some time.
The point is you should RMA it.
It was working just fine for a month and then stopped. I probably will need to RMA it but hoping I wont.
My original generation Tablet updated to ICS yesterday morning. The unit is 100% stock, no rooting, etc. ICS seemed to work well, and I used it a few times with no issue, but this morning I put it into sleep mode for about 2 hours and now it refuses to do anything but flash the ee Pad opening screen up over and over. I tried removing the microSD card, pushing the power button for >30 seconds, plugging it into the AC adapter, attaching it to the fully charged dock, plugging the dock into power - nothing works. The only problem I've ever had with the unit was the power button breaking at the start, which was repaired after being RMA'd to Asus. This may just be a coincidence but I'm wondering if anyone else has had this happen? Also, any ideas on what else I could possibly try before calling Asus and getting an RMA? This is getting to be a bit insane. I have multiple other gadgets including a NookColor, iPad, Acer W500, etc. and I have never had a piece of electrical equipment give me as much problem as this Asus. Hopefully this is just a lemon and not an indication of their general build quality!
I have the same problem. Stock version.
add me to the list!
completely stock. updated successfully to ICS yesterday.
it booted ok this morning but then i got a forced-reboot in opera -- while viewing this forum, ironically -- and since then no boot. it stays stuck on the EeePad splash loading screen.
i've tried docking it, charging it, booting while plugged-in etc. nothing works.
where to now? can i force a factory reset using some key combination?
EDIT: SUCCESS! phew! i finally got it to boot by holding the power button in for 10s on the stuck splash screen. the battery on the TF was very low (it seemed to discharge very fast last night on standby --wifi off -- that's another issue) so perhaps that was it (strange though as it's docked, and the dock is fully-charged). i'm going to do a factory reset today and re-install everything.
Same problem in my transformer
Sent from my Transformer TF101 using Tapatalk
We are hosed. At this point I have to believe that it is the update, although I guess it is possible that it is an interaction between ICS and some app that the other posters and I have.. I don't have anything unusual on it though, just the Asus stuff, one note, netflix, pandora, that type of stuff. I called the wonderful Asus support number which basically had me do what I had done before, plus trying the reset (small pin hole next to the hdmi out) three times - no help again. I also tried to see if my laptop would see it - no go. Now it's RMA time once again. This probably isn't the time for it but if someone wants to buy a 32gb 40 series Transformer with dock and case nows the time to make me an offer. As soon as I get it back this puppy is going onto eBay. It may just be a lemon, bad luck etc. but having to RMA an item twice that barely gets any use has just turned me off Asus. By the way, the power was about 60% when it went into sleep mode and it just stayed on sleep for about 2-3 hours, so if the battery drain is that huge in sleep mode there's a massive problem.
Same problem here after a few hours of sleep. Asus logo flashing on and off. Power and vol down til reboot worked. Battery really took a hit.
solom01 said:
We are hosed. At this point I have to believe that it is the update, although I guess it is possible that it is an interaction between ICS and some app that the other posters and I have.. I don't have anything unusual on it though, just the Asus stuff, one note, netflix, pandora, that type of stuff. I called the wonderful Asus support number which basically had me do what I had done before, plus trying the reset (small pin hole next to the hdmi out) three times - no help again. I also tried to see if my laptop would see it - no go. Now it's RMA time once again. This probably isn't the time for it but if someone wants to buy a 32gb 40 series Transformer with dock and case nows the time to make me an offer. As soon as I get it back this puppy is going onto eBay. It may just be a lemon, bad luck etc. but having to RMA an item twice that barely gets any use has just turned me off Asus. By the way, the power was about 60% when it went into sleep mode and it just stayed on sleep for about 2-3 hours, so if the battery drain is that huge in sleep mode there's a massive problem.
Click to expand...
Click to collapse
That's not a reset switch... that hole is for the microphone.
That's hilarious! That's what the "service rep" told me it was and he had me push in there 3 times - even though I couldn't feel any "switch" in there! Now on top of a dead unit (after the power died it simply won't respond even though I recharged it in the hopes that it would start up again) the mike is probably busted. No big deal, the RMA is already set up, but this thing is spending more time at the Texas repair center than it is being used!
Before you RMA give this a try.
Go to the Asus download site ( http://www.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_TF101/#download ) and download the latest firmware (8.6.5.21) for your region(WW US TW ). If you dont see your country there it is probably WW.
Take this file and unzip it on your computer.
Copy the ASUS directory to a Microsd card
Take the file in the /asus/update folder and copy it to the root directory of your microsd
Rename the file(update launcher) in the root of your microsd to EP101_SDUPDATE
insert microsd to tab and reboot to recovery (power and volume down wait till you see words in the top left corner and press volume up)
Give this a try. maybe it will help get you back working ( athough it will be in honeycomb)
you can then try to update again( if you want)
Sorry if i double posted (browser is a little wierd still)
It's. The One Note app. MS is trying to sabotage. Hahaha
Updated yesterday, used it pretty much all day. Woke up this morning.. bricked. fml
Same boat
regP said:
Updated yesterday, used it pretty much all day. Woke up this morning.. bricked. fml
Click to expand...
Click to collapse
Did you get it to boot? I'm in the same boat updated to ICS, all stock. Used it till drained and the screen hasn't woken up since. Recognized in both ADB and APX modes. It's been sitting pretty on the charger for more than 24hrs and tried all possible power button combinations..
benweya said:
Did you get it to boot? I'm in the same boat updated to ICS, all stock. Used it till drained and the screen hasn't woken up since. Recognized in both ADB and APX modes. It's been sitting pretty on the charger for more than 24hrs and tried all possible power button combinations..
Click to expand...
Click to collapse
nope I sent it in for repair.
Just a quick update. When I got my Transformer back from RMA they had wiped out everything, put in a "factory fresh" ICS and it appeared to be working - since I was at work I did nothing whatsoever with it except make sure it could connect to wifi, I did not enter my google account, install any apps, etc. - totally stock system. I noticed that the power level was at 75%. I turned it off totally (not sleep). When I got home four hours later I tried to turn it on - dead. Tried all the usual stuff, plugging it in to the AC adaptor, power for 10, power for 30, power and volume down - zilch. Called Asus rep. and RMA's it AGAIN. I carefully included a long letter explaining that if they simply wiped and replaced it again could they please turn the thing off, leave it for an hour and try to turn it back on. Apparently no one in Texas reads these things, since I got an email from an Asus rep. saying they had found nothing wrong with it. I told him what was going on and he said he would pass it on to the repair center. That was over a week ago and it is still "in repair" so who knows what's going on. I've purchased a Samsung Tab and don't really care what happens with the Transformer (no offense, I know that many of you have been lucky with yours but mine has been so unrealiable that I no longer trust it for anything besides games) but I am curious as to what's going on here. Most units seem to just have random reboots or other problems, but can always be rebooted. A few like the ones on these threads however, seem to totally die.
Been on ICS from day one with no real issues. Last night the tablet had been on battery for a couple of days it had about 75% left. I was checking it to my Galaxy 10.1 and trying to figure why once in a while they woke to the lock screen for no reason. I check the TF as my son said he was unable to view youtube videos and found it working fine then I a game he had loaded and I put it to sleep. I woke this morning and the TF was dead. I tried to reboot but no go. I plugged it in and after a couple of minute it I was able to turn it on. Once on I unplugged and saw the battery had completely drained and the TF immidiately turned off. So I plugged it in again and its presently charging. Any clues?
Thats just the normal RR/SOD, which often causes the TF to get stuck in a bootloop, draining the battery.
Welcome to ICS.
Goatshocker said:
Thats just the normal RR/SOD, which often causes the TF to get stuck in a bootloop, draining the battery.
Welcome to ICS.
Click to expand...
Click to collapse
Any way to fix that bootloop problem? It is intermittent for me when this happens however mine hasn't fully bricked (thank god)
GideonB234 said:
Any way to fix that bootloop problem?
Click to expand...
Click to collapse
Yes, go back to Honeycomb
just got the email that theyre fedexing it back to me.. hopefully it wont brick again. i wish theyd include what the hell happened..
Wish you the best. After I told them what happened they've been "repairing" the unit for about 2 weeks - whereas the last time they had it in "repair" for a day before they sent it back. I think that a quick "repair" means that they reflash the unit, which in my case promptly rebricked the first time it was shut down. It'll be interesting to see what happens.
I bought the tablet, installed Play Store and lots of apps including Nova Launcher.
Tablet is great so far except for the fact that when it's powered down and I connect it to the charger, it reboots automatically like it can't be recharged if not on. Anyone else has this problem or a fix?
I could take it back to the store and get another one but I already spent a few hours to make it like I want it to be, don't really want to start all over again....
Thanks.
Does it happen on multiple charging bricks?
Yes, I tried with 3 different chargers, same results.
In fact, I finally took it back to Target and got another one, which behaves just the same. So I guess it's normal... First tablet ever I have that powers on as soon as it gets connected...
I'm just surprised that noone who read my initial post mentioned their tablet was doing the same as mine...
I guess nobody realized before 'cause people charge it before it goes off
But same for me: yesterday, tablet was off (0%) and after plugging the charger, it booted automatically
I'm so bricked. I'll try to be brief.
I successfully rooted a 2 month old sm-t713 a few weeks ago. I was out flying my drone with the tablet attached to the remote control. The tablet was discharging battery life to the remote. I placed the tablet down for a minute to check on the drone that just landed and when I checked the tablet...well it was off. I tried power on immediately...I then tried hard reset. Nothing.
At home I tried multiple reset attempts and nothing. Also the tablet refused to charge when plugged in. I finally opened the back cover and disconnected the battery. I left it for an hour and then tried again.
Now it gets weird.
The tablet turned on and started to load the os... nougat. It got about 2 mins into the Android loading screen and then died.
I retried turning it on. Nothing happened. I plugged it in overnight and still nothing. I tried unplugging the battery again from the motherboard of the tablet for a few mins. When I retried powering it on again I got a 5 second glimpse of the Samsung tablet logo screen and dead again.
Now it's really really dead. I tried multiple attempts at reset and download mode and no life. The unplugging battery trick does not work anymore.
In desperation I bought a new battery and plugged it in but the tablet did NOT respond to that either.
So now I'm at a total loss. It's only a few months old and doubt Samsung will fix it under warranty.
Does anyone have any ideas as to what happened? And any way to fix it myself?
Help really appreciated. Thanks. I feel like a dolt.
pointbob said:
I'm so bricked. I'll try to be brief.
I successfully rooted a 2 month old sm-t713 a few weeks ago. I was out flying my drone with the tablet attached to the remote control. The tablet was discharging battery life to the remote. I placed the tablet down for a minute to check on the drone that just landed and when I checked the tablet...well it was off. I tried power on immediately...I then tried hard reset. Nothing.
At home I tried multiple reset attempts and nothing. Also the tablet refused to charge when plugged in. I finally opened the back cover and disconnected the battery. I left it for an hour and then tried again.
Now it gets weird.
The tablet turned on and started to load the os... nougat. It got about 2 mins into the Android loading screen and then died.
I retried turning it on. Nothing happened. I plugged it in overnight and still nothing. I tried unplugging the battery again from the motherboard of the tablet for a few mins. When I retried powering it on again I got a 5 second glimpse of the Samsung tablet logo screen and dead again.
Now it's really really dead. I tried multiple attempts at reset and download mode and no life. The unplugging battery trick does not work anymore.
In desperation I bought a new battery and plugged it in but the tablet did NOT respond to that either.
So now I'm at a total loss. It's only a few months old and doubt Samsung will fix it under warranty.
Does anyone have any ideas as to what happened? And any way to fix it myself?
Help really appreciated. Thanks. I feel like a dolt.
Click to expand...
Click to collapse
It's obvious, but have you tried different chargers and cables?
When you put the new battery in was there any life at all?
The only reason I think the battery trick worked is because unplugging it allowed it to re-energize somewhat so it could power on when reconnected.
Now it's completely drained there's no power at all in it.
Same goes for plugging into the mains, no power getting to the board.
I suspect a possible faulty USB port.
Thank you for responding.
I did try the oem charger, my car charger, a 3d party wall charger and a 20000 mAh portable charger. Also multiple cables. I think the charging port is working because the portable charger flashes when actually charging a battery. It does not flash at all if plugged into a full battery. Somehow the tablet is being blocked from turning on.
Plus just today I did use a fully charged replacement battery to test the tablet though...my coworker has the same tablet and allowed me to remove his functioning one today...and that failed when i connected it to the Samsung. I even connected the battery from faulty Samsung to his tablet and his turned on immediately.
Argh.
try a "Samsung Jig" you can get them off ebay for about a quid!