Database Users

Returning rooted G1

In short the slider on the keyboard is breaking and I will be sending my phone back under manufacuter warranty. My G1 is rooted and I dont really feel like returning it back to stock firmware. I am wondering who has sent their flashed G1s back and if you guys have been hasseled by t-mobile. The only reason I am asking this is because i have been having trouble returning my phone to stock firmware and I dont feel like spending the time and effort getting it back to stock. Any suggestions/ experiences with this is great.
Thanks Guys!!!!

Why not tell us the problem(s) you're having? It seems to make much sense to get it back to stock rather than risking your warranty.

Software can't cause physical breakage, therefore no need to worry. They are obligated to warranty it for physical problems regardless of the state of the software.
Of course, damage due to abuse is not covered by the warranty, so you would be REAL lucky if they're dumb enough to warranty it anyways.

lbcoder said:
Software can't cause physical breakage, therefore no need to worry. They are obligated to warranty it for physical problems regardless of the state of the software.
Of course, damage due to abuse is not covered by the warranty, so you would be REAL lucky if they're dumb enough to warranty it anyways.
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Software may not cause physical damage, but rooting does void the warranty, so they aren't obligated to repair to it.

just unroot it...its quick and easy and you have nothing to worry about
http://forum.xda-developers.com/showthread.php?t=491350&highlight=unroot

AdrianK said:
Software may not cause physical damage, but rooting does void the warranty, so they aren't obligated to repair to it.
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You really need to look things up and think about them in terms of LAW before spewing out nonsense. It is ILLEGAL to deny a warranty claim due to modifications that are absolutely unrelated to the claim. Yes, software modification does void the warranty... ON THE SOFTWARE. NOT the hardware. Can you imagine what car manufacturers would do if this wasn't the case? Warranty void if you unscrew the fuel cap.

lbcoder said:
You really need to look things up and think about them in terms of LAW before spewing out nonsense. It is ILLEGAL to deny a warranty claim due to modifications that are absolutely unrelated to the claim. Yes, software modification does void the warranty... ON THE SOFTWARE. NOT the hardware. Can you imagine what car manufacturers would do if this wasn't the case? Warranty void if you unscrew the fuel cap.
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Okay, calm down. I assumed it would be system wide. Still, I personally wouldn't send it back rooted.

lbcoder said:
It is ILLEGAL to deny a warranty claim due to modifications that are absolutely unrelated to the claim.
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I don't have my G1 documentation handy (it's on the other side of the world) but iirc the entire thing is warranted as a single product, not hardware and software separately. I'm pretty sure that if the warranty has been voided for any reason (even if its unrelated to the error being addressed in the warranty claim) then it is the warrantor's discretion whether to perform service.
For example, if you voided the warranty by opening the case to take a look at the interior and then a month later your UMTS amplifier dies, even though the two events are probably unrelated, HTC would not be required to perform a repair.

Root doesn't void warranty

So I walked into a sprint store the other day to find out when I was available for an upgrade. The guy in the store asked to see my phone and I handed it to him. He looked my information on it and asked what the percent battery mod was and then asked if it was a root mod. I answered yes with a bit of caution in my voice and he proceeded to tell me that it was ok and that Sprint doesn't have a policy against rooting your phone and that it doesn't void your warranty. Could this be true or was this guy just blowing smoke up my ass?
Sent from my HERO200 using XDA App

Smoke up your ass.
I'll break out the book later but there is a section about firmware modification.
Sprint may not have an policies against it - but HTC certainly would, and they are the ones who end up warrantying the devices.
He may have been correct in saying that it is no longer "illegal" as it where 3 weeks ago - congress modified DMCA to exclude circumvention of copy right protection software.
So you can no longer have jail time or a $25,000 fine for it - which was possible before.
But manufacturers do still have the right to void warranties if copy right protection had been circumvented on a device - that is specifically implied.

Sprint doesn't issue warranties. The guy was full of it, the warranty that rooting voids is HTC's manufacturer's warranty.
Sprint sells insurance and rooting your phone DOES NOT void your insurance..
Frankly, after the initial 30 days the rest of the manufacturer's warranty is useless imo anyways. In order to get warranty work done you have to ship the phone to HTC at YOUR cost, wait for them to decide if they will fill your warranty request, do the work, and ship it back. All the while you have no phone, unless you have an old one or buy a cheapie to get you by..
So after the first 30 days are up I don't even consider claiming warranty, I just go to Sprint and say "I have insurance, make this right.. please". And they do
*edit- you're too fast for me KC

nebenezer said:
*edit- you're too fast for me KC
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like a horny teenager staring at the cheer squad - it goes fast.

Kcarpenter said:
like a horny teenager staring at the cheer squad - it goes fast.
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OMG lmao.
10 char

Kcarpenter said:
Smoke up your ass.
But manufacturers do still have the right to void warranties if copy right protection had been circumvented on a device - that is specifically implied.
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I'm not being an ass with this but when dealing with legalities, symantics is important ... is it "implied"? That leaves the context open to interpretation.

Actually, with the latest ruling on the DCMA, there is nothing manufacturers or service providers can do about you rooting the device. It is not a violation of any enforceable law or policy to root or jailbreak a device.
HTC might still be able to complain about modifications that you make to any of their proprietary applications that change their actual code, but as is always advised, if you are going to send your device to the manufacturer, you should RUU it unless it is totally inoperable. Gives them less to complain about and saves you the headache of worrying.

*edit - nvm, talking out my... pie hole. I'm probably wrong anyways..

ok
so if i went through sprint and got a replacement phone with there insurance im good right cause i didnt go through htc? right

wadeheisen said:
Actually, with the latest ruling on the DCMA, there is nothing manufacturers or service providers can do about you rooting the device. It is not a violation of any enforceable law or policy to root or jailbreak a device.
HTC might still be able to complain about modifications that you make to any of their proprietary applications that change their actual code, but as is always advised, if you are going to send your device to the manufacturer, you should RUU it unless it is totally inoperable. Gives them less to complain about and saves you the headache of worrying.
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They can still say it breaks your warranty.
As most people say Rooting was a "grey area". You couldn't go to jail if they had no proof you intended to use your device to achieve pirated goods. This just finalized the deal making rooting and all it's wonders legal.
The manufactorer can still do what they want to try to make people stop rooting, but they can't brick your device or send you to jail, but they can make it break your warranty.

My gf also has our phone too - and she refuses to let me root it - she keeps going on and on about her warranty being voided - and no matter what I say about it she refuses!
I keep telling her I can RUU it back if she needs it fixed or if its really bad, we have insurance, it can be reported as 'lost and/or stolen' - and that thanks to you guys, a solution to any problem I have encountered is available!
Oh well, her loss!

skndeep102 said:
So I walked into a sprint store the other day to find out when I was available for an upgrade. The guy in the store asked to see my phone and I handed it to him. He looked my information on it and asked what the percent battery mod was and then asked if it was a root mod. I answered yes with a bit of caution in my voice and he proceeded to tell me that it was ok and that Sprint doesn't have a policy against rooting your phone and that it doesn't void your warranty. Could this be true or was this guy just blowing smoke up my ass?
Sent from my HERO200 using XDA App
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rooting & flashing these roms do not void your warranty anymore. if sprint says it does they are full of ****.

[Q] Warranty voided but sent for repairs

Hi I never dropped my galaxy s4 but it was on my bed on the blanket and didn't know it was there flipped the blanket and it fell on its corner onto the floor, and the screens pixels were busted it wouldn't display image but everything was fine. had the phone for 2 weeks brother went in and got it replaced and there sending it in for repairs, but what they don't know is that the phone is rooted so warranty is voided? Will they end up calling me back when they get to fixing it and rebooting it... and charge me a fee even though I ahve a brand new galaxy s4?

From what I was told last week when I inquired about my cracks unsuccessfully was that they will send the phone in for repairs and inspect it separately. If they find anything that breaks the terms with AT&T (physical cracks after 2 weeks, or anything else), they have the "right" to charge you the price of a new phone (even though you may get a refurb). Also, it makes their location look bad for taking in a ineligible phone. Heck, the place that referred me to the AT&T warranty location wanted the name of the rep that referred me to them "to keep on record". I took it more as "to school them to do a better job at identifying problems".
In this case, it potentially might, as they can't simply just do a factory reset, repair the phone, and sell it back as a refurb. They would need to go all out to restore everything back to normal.
My opinion, be ready for a $600+ bill, or a call saying, "yeah, we can't cover it anymore". Sucks, but I wouldn't doubt AT&T does that.

alex6speed said:
From what I was told last week when I inquired about my cracks unsuccessfully was that they will send the phone in for repairs and inspect it separately. If they find anything that breaks the terms with AT&T (physical cracks after 2 weeks, or anything else), they have the "right" to charge you the price of a new phone (even though you may get a refurb). Also, it makes their location look bad for taking in a ineligible phone. Heck, the place that referred me to the AT&T warranty location wanted the name of the rep that referred me to them "to keep on record". I took it more as "to school them to do a better job at identifying problems".
In this case, it potentially might, as they can't simply just do a factory reset, repair the phone, and sell it back as a refurb. They would need to go all out to restore everything back to normal.
My opinion, be ready for a $600+ bill, or a call saying, "yeah, we can't cover it anymore". Sucks, but I wouldn't doubt AT&T does that.
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Do you think it will happen to me im from canada and my phone company is bell mobility

unf0cus said:
Do you think it will happen to me im from canada and my phone company is bell mobility
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No idea ... hopefully they're a bit more forgiving.

alex6speed said:
No idea ... hopefully they're a bit more forgiving.
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Hey man I think I got an idea though
what if they call me about it the fee and I just say I never knew this would void the warranty and stuff and I didn't even know about warranty till my family told me, just like bs my way through it, tell them i got a friend to root my phone and stuff.
Then if that doesn't work just try and bargain with them or something, saying can I just pay the repair fee and trade back for my old phone(not rooting this phone yet...) and stuff?
You think any of these idea's will give me a shot

rooting does not void hardware warranty..how many times do we need to go over this.. they need to prove that rooting has anything at all to do with a hardware failure.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

lgkahn said:
rooting does not void hardware warranty..how many times do we need to go over this.. they need to prove that rooting has anything at all to do with a hardware failure.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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Is this true, I mean, I thought just rooting voids warranty because NOT just cause a hardware failure can happen, but because its just modifying the phone in a way you aren't suppose to or something like that. Every time I see something about rooting everyone mentions it voids warranty,
now to my main point on this though, I came across something from bell, and just want to clarify with your guys opinions.
Here's the link http://support.bell.ca/Mobility/Rep...rs_warranty_for_my_Bell_Mobility_device_cover
It says around in the middle that:
The manufacturer's limited warranty does not cover defects or damage caused
improper storage
damage from liquids
unauthorized modification
misuse
neglect
abuse
accidents
alteration
improper installation
abnormal operating conditions
events outside of human control, such as natural disasters, for which no one can be held responsible.
The key word here is caused
Now lets say my phone screen stopped working due to rooting and doing something you can with rooting the phone, warranty is voided.
Now lets say this for what really happened in my situation. My phone is rooted, but the screen is not damaged because of the root, it is damaged because I dropped it -- but they don't know that I just told them it was a defect that the battery screwed up the screen.
So technically I never voided warranty?! Thoughts?

You should be fine. Warranty should not be void from rooting, unless they can prove that rooting your phone caused the damage! US carriers really don't check anyway.
Sent from my HTC One using xda app-developers app

Okay well I'm restoring my new phone back to how my previous phone was I backed it up using twrp onto my sd card,
so I custom recovered my new phone with twrp, and tried restoring it and it failed, then I remembered that I screwed up my phones lcd density so I installed another stock firmware using odin, then worked from there and installed a custom kernel then just before I damaged the phone I backed it up using twrp onto my sd card previously stated here.

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question rooting and at&t warranty

Did anyone get the extra 9.99 warranty? I purchased it and I'm thinking about rooting. Since I never rooted in the past, am I missing out on anything special? I'm not into the custom roms, I like the Samsung rom. Reason I'm asking is I postponed the most recent update.

kipliq said:
Did anyone get the extra 9.99 warranty? I purchased it and I'm thinking about rooting. Since I never rooted in the past, am I missing out on anything special? I'm not into the custom roms, I like the Samsung rom. Reason I'm asking is I postponed the most recent update.
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I'm not sure what your question is. Is it about rooting? (there are guides in the "general" section that you can follow). Are you just wondering about who bought a warranty? (I have Square trade). Or, are you wondering if rooting voids the warranty? (In most cases, yes, but certain warranties allow for it, you have to ask or read the fine print).

scott14719 said:
I'm not sure what your question is. Is it about rooting? (there are guides in the "general" section that you can follow). Are you just wondering about who bought a warranty? (I have Square trade). Or, are you wondering if rooting voids the warranty? (In most cases, yes, but certain warranties allow for it, you have to ask or read the fine print).
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I'm just scared to root since I purchased the att warranty. I check on Square trade warranty. Is the att warranty any good or am I throwing my money away.

kipliq said:
I'm just scared to root since I purchased the att warranty. I check on Square trade warranty. Is the att warranty any good or am I throwing my money away.
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I have read about people using the AT&T warranty OK, I guess it just comes down to preference. Read about each warranty and decide which one better fits your needs.
As far as rooting goes, read the guide(s) posted and decide if it is for you. There are ways to unroot if needed or you can always use ODIN to restore to stock firmware. Read about some of these topics and options and you will be able to make a better decision about what you want to do. Good luck.

Man, I am always bringing up the rear. Always late to the party.
I know att will void the warranty if it is rooted, had a friend go thru exactly that.
I think it depends on what rep you get at att.

The reason I'm thinking of rooting is to use about 3 apps, one is titanium backup and the other is floating apps i think it is called and last is what apps I can use in dual screen mode. The At&t deductible is $199 omg that is the price of the phone
Not sure if all the trouble is worth rooting.

kipliq said:
The reason I'm thinking of rooting is to use about 3 apps, one is titanium backup and the other is floating apps i think it is called and last is what apps I can use in dual screen mode. The At&t deductible is $199 omg that is the price of the phone
Not sure if all the trouble is worth rooting.
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Sure, go for it. If you need to warranty it, you can unroot. Just make sure you do a lot of reading and get everything together before hand...that will make everything a lot easier. Go check Square trade out...it might be a better option for you.

is it worth rooting?

I ask this as I'm with EE and i'm not sure there standpoint on the Knox feature and whether my insurance will be void if I do root, reason I've gone F it is one there insurance is excellent, two there is a 6 month period where the phone is still technically theres and the most important reason, is there anything to be gained at this time? I don't see many custom roms at the moment, and few hacks worth persuing, I know we can debloat but it's a very minor detail when all of the above is in the balance.
In addition I've noticed I have Computrace agent running constantly i'm told this is some lowjack for phone theft, but I haven't got the best battery life in the world and i'm wondering if this is the cause, however I don't think I can remove this, if I do what might happen.
So is it worth rooting?

LBTaylor1984 said:
I ask this as I'm with EE and i'm not sure there standpoint on the Knox feature and whether my insurance will be void if I do root, reason I've gone F it is one there insurance is excellent, two there is a 6 month period where the phone is still technically theres and the most important reason, is there anything to be gained at this time? I don't see many custom roms at the moment, and few hacks worth persuing, I know we can debloat but it's a very minor detail when all of the above is in the balance.
In addition I've noticed I have Computrace agent running constantly i'm told this is some lowjack for phone theft, but I haven't got the best battery life in the world and i'm wondering if this is the cause, however I don't think I can remove this, if I do what might happen.
So is it worth rooting?
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Depends why you want to root.. I do it to
- remove annoying ads
- titanium backup
- tasker
- xposed

Hmm currently only the ads.is an issue for me perhaps I should wait til a knox free root is available then

Not sure what you mean by Knox free root, to date no one has been able to root the Note 4 without tripping knox and I don't think it will be possible any time soon

I meant root without tripping.
There is a root for the note 3 and s5 I think which is towel root and that doesn't trip

LBTaylor1984 said:
I meant root without tripping.
There is a root for the note 3 and s5 I think which is towel root and that doesn't trip
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The guy behind towel root now works for samsung so we won't be getting knox free root from him. I'm with ee and have insurance and have rooted. If i need to send it back for repair I just drop it down the toilet first, if they can't switch it on they don't know it's rooted plus insurance is different to warranty

What is warranty then? How have you interpreted it?

LBTaylor1984 said:
What is warranty then? How have you interpreted it?
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AFAIK in Europe due to eu regulations hardware failure is covered under warranty even if you are rooted. That's how I interpret it but as I'm insured my insurance includes accidental loss and damage so if I "accidentally drop it" then my insurance will replace the phone.
If you search xda someone did post the full eu ruling on warranty with rooted devices, reading it will probably help you decide

Thanks sawdoctor, you've been a real help