Hi!
I just got PushMail activated on our company Exchange server and sychronising now works great, contacts, email etc. I do however got this annoying problem that mail shows up like 10 minutes after they have been sent and recieved at the server (I checked in Outlook and the mail had arrived) starting synchronizing manually or just hitting "send and recieve" in pocketoutlook immiedetly finds and downloads the new e-mail. If I wat about 10 minutes the mail shows up as well, but is this really how it should work isn't push mail all about the mail coming in the moment it's sent?
Push Mail is activated in my comm manager...
Any ideas?
Best Regards, Olle
Olleman said:
Any ideas?
Click to expand...
Click to collapse
Yes, wait for a new ROM. Hopefully will be fixed then...
I have the same problem. Testet the server with MTeoR and 9100, they get the email direct, without the 10 minutes delay.
Go to ActiveSync --> Menu --> Schedule...
Change the settings in "Peak times" and "Off-peak times" to "As items arrive" instead of "Every 10 minutes".
Olleman said:
Hi!
I just got PushMail activated on our company Exchange server and sychronising now works great, contacts, email etc. I do however got this annoying problem that mail shows up like 10 minutes after they have been sent and recieved at the server (I checked in Outlook and the mail had arrived) starting synchronizing manually or just hitting "send and recieve" in pocketoutlook immiedetly finds and downloads the new e-mail. If I wat about 10 minutes the mail shows up as well, but is this really how it should work isn't push mail all about the mail coming in the moment it's sent?
Push Mail is activated in my comm manager...
Any ideas?
Best Regards, Olle
Click to expand...
Click to collapse
Hi Olle
I also have push e-mail enabled on my TyTN and I normally receive my mails just a bit before they arrive in my Outlook Inbox.
Can you check your ActiveSync schedule? Is it really set to "As Items Arrive" or have you set a frequency (every 5 or 10 minutes)?
Also, what ROM version are you using?
Regards
Andreas
Hi!
Thanks for your answers, I went through all the settings I could find before I posted and I do have active synch and sceduling set to "when items arrive" it was actully my default setting.
My ROM version is: 1.18.263.2
Swedish language.
I do too, as many others have the same problem with bluetooth stereo sound so I'm looking forward to a new ROM release, perhaps that will solve my 10 minutes delay as well - or could it be some setting on the server?
I have also noticed that my device definetley seems to draw more power with pushmail activated than what it did when I used IMAP4 and looked for new mail every 20 minutes. I always have my 3G/GPRS connection active since I've got flatrate on data.
,Olle
Could be your Operator's DHCP lease timeout policy that's getting you. You're describing exactly the push email situation that happens when your phone's IP address changes faster than the 7 minute heartbeat. Your description fits right down to the increased power consumption too btw. Try this: check your IP address every 5 minutes or so using www.myipaddress.com to see if its changing. If it is then there's your problem and you need to see if your operator has a plan that provides a DHCP lease timeout that's greater than 7 minutes.
Also, there's an A2DP solution too but it involves buying more headset hardware.....
hm...not that problem either, I seem to have the same IP number as long as my connection is active..
,Olle
Hi again,
hm....just to add some more information to the subject that perhaps will help someone to see what the problem is...
I tried setting the schedule to every 10 minutes and back again to "when object arrives" (I've got swedish language on the phone so I'm not sure about the exact phrase) to see if the setting somehow had "locked"....same result though. I did however find something peculiar, my phone is synching every 8 minutes the WHOLE time, I've never used push mail before but I assume that it shouldn't behave like that except if I do get an e-mail every 8 minutes - right?
It also says in active synch that it's synching "E-mail 0/1" every time but I seldome have a new mail after this "every 8 minute synch".
Ohh btw, about the A2DP thing, I don't really considder it a fix if one needs to buy new hardware, that's more like going around the problem. I've got the latest Sony Ericsson A2DP Stereo headset and the phone should definetley be able to use it.
Any ideas anyone ?
Best Regards, Olle
hi guys when setting up push mail, will it auto detect if server has latest service pack etc, as i have set mine up and dont have the option for 'as they arrive' under schedule only got manual,5m,10m etc
Hello,
I think you have a problem with the setup of your infra.
You need to :
*Configure your exchnage to enable Direst push
*Put an HTTP timeout of a least 15 minutes
Take care if you are using Microsoft ISA2000 you need to adapt registry key.
More info please visit www.httpsync.net
Cheers
Hi!
Thanks for your answer, by infra, I assume you mean the exchange server that I'm synching with? I'm leaning more and more towards this as well since all the settings on my phone seems correct and our server admin has just enabled push mail on our server and noone else is using it at our company but me yet.
Best Regards, Olle
Yes in fact enabling the push on the exchange side (or your mobile) is quite simple but some strange behaviour can occur...
ie: the direst push is based on http session that must be keep online during 15 minutes...
also the device receive at it FIRST configuration that the Exchange is able to perform direct push if at the time of the configuration the exchnage was not able to perform direct push you have a risk that you would never be inform of the capability so you need to reconfigure your device ...
ISA2000 is not able to relay (by default, without modifiyng the registry) the fatc that you exchange is Direct push enable...
your sysop will found many information on my website here upper.
André
Olleman said:
Hi!
Thanks for your answer, by infra, I assume you mean the exchange server that I'm synching with? I'm leaning more and more towards this as well since all the settings on my phone seems correct and our server admin has just enabled push mail on our server and noone else is using it at our company but me yet.
Best Regards, Olle
Click to expand...
Click to collapse
Well, my TyTN is sync'ing every 8. minute aswell. But Push is working correctly with MTeoR and 9100 with the same Exchange server.
Guys has anyone got a step by step on setting up push, cause there seem to be options and things that some people leave out, My compnay is trying to test it to see if we should roll it out and microsoft just keep blowing their horn about how great it is and nothing on how to make it work!
Standard Tytn and standard exchange server, starting from scratch.
Also just a note that with the Tytn my boss has handed me and with it in it's current state the schedule option is greyed out, I would ideally like to reset and start again, but it is his one we are testing before we role out XDA mini-s's
EDIT:
OK, problem sorted, looks like the servers I was adding, if i clicked the adanced options it wouldn't save, so now, setting up of a server is done and is syncing.
EDIT; nope, still not syncing up although now I can press the sync button and it actually does something, takes ages , but says 'none' under last sync
Olleman, are you using Office 2007 as well?
I exited Outlook 2007 (beta) and it seems that the typical "syncronize every 8. minute"-thing has stopped.
EDIT: No I'm lying. It had no effect...
8 minute syncs mean the connection is being dropped between your PDA and your Exchange server. Every 7 minutes the PDA side heartbeat wakes up activesync and re-establishes the connection and AUTD syncs your mailbox. Exchange can't send email to you when it arrives because it can't signal your PDA's activesync and tell it to perform an AUTD operation because the existing connection is getting dropped. So it queues the request for the next time the connection gets established.
That being said, there are a number of things that could cause the connection to drop. Since your IP address appears to be stable, that isn't one of them and your next step is firewall timeouts. As has been stated earlier, if your Exchange system has an ISA as its front end then the heartbeat timeout has to be increased from its default value using the indicated links.
I actually implemented mine w/o an ISA by enabling http proxy on the front end server. So, the only device in my way is our Checkpoint firewall which has a 30 minute https timeout (no issues). You might also have to check your own firewall timeout settings for https (or http if, God forbid, that is your connection).
Also: the date and time are correct on your PDA right?
OK, now that I have the server there, thought it might work, but no go, can anyone give more details on what i should do?
Well, I have T-mobile and if I use the default t-mobile ROM. I can sync with all but email. I set up an exchange server without ssl so I can use the $4.99 tzones plan, (HTTP only). :lol:
Works fine if you hard reset and do not allow their ext rom crap to load by soft resetting after the hard reset.
Without their limited, BULL S*&##T, attempt at making more money by charging you extra just to use the Server Activesync functions, ,,, ya, stuff that is in WM5 and works fine by default, bastards.
:twisted:
Anyway, try to softreset after doing to pen alignment stuff, after a hard reset, before it loads the ext rom programs, and ServerActivesync will work, or use another ROM.
Settle down, Beavis :lol:
Morning - looks like I am one of the few in the Uk to have got my Nexus - arrived yesterday morning complete with engraving on the back.
As an aside the DHL tracking on the web still shows as only "shipment details received"!
The reason for my post is getting email from my Exchange server - it all works fine with my iPhone and Hero, but when ever I try to connect with the Nexus I keep getting "Setup could not finish - Unable to open connection to the server"
I have tried Touchdown and it is also upable to get the activesync profile from my server! gets a Error 500:
Is there something simple I am missing? I am able to browse the wen and get my gmail on the device but no exchange!
Any help would be great
Thanks
John
I have been able to use both the Android mail connection & Touchdown to connect to my hosted Exchange server (2007) using SSL, I guess as you have connected from other devices you must know the settings of the server.
Are you connecting via Wifi or 3G ?
Shouldn't make a difference, but which carrier are you on & did you get the 3G correct ?
Can you connect to the server on OWA via the browser ?
Good luck
Working fine for me, have you tried playing around with the settings? E.g. mine doesn't work unless I've checked the SLL box (but not the accept SLL certificates box), and make sure you precede the username with domain\
tried on both 3g and wifi - both no joy
just been looking for roadsync on the market and I don't appear to have any paid apps either...
been using an O2 sim just putting my orange sim to see if it makes a difference but doubt it will as wifi doesn't work...
stumpted!
I originally had a problem connecting with the native activesync with a similar error, however touchdown worked fine. I would try touchdown quick config and see if it can figure it out. You also might need to look at the certificate options under touchdown. Forcing that might help.
I have tried again with Touchdown - and managed to capture these results from the log:
I have reset my hero and reconnected to my exchange server and it connects fine...
I have called HTC to arrange a hardware replacement but the guy on the phone didn't seem to know what he was doing.
Checking Certificate...
Checking ActiveSync with SSL...
ActiveSync location returned HTTP code 500 : ( The request was rejected by the HTTP filter. Contact the server administrator. )
ActiveSync Version :ActiveSync ERROR :500
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:400
Error provisioning ActiveSync: Policy status is 0
Trying activesync protocol 2.5...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Allow Simple password
Refreshing AS folders
Error refreshing folders
Socket is not connected:Exception performing request
ActiveSync version check returned negative, but still trying for 12.1
Checking 2007 with SSL...
attr value delimiter missing! (position:START_TAG <HTML dir='null'>@2:11 in [email protected]) for operation: Subscribe-> Error renewing a subscription
Socket is not connected for operation: Subscribe-> Error renewing a subscription
Checking 2003 with SSL...
Checking 2003 without SSL...
Socket is not connected:Exception performing request
Would welcome any help from someone wiser than me
Cheers
John
How did you capture the log from Touchdown?
I'm using Touchdown here as well and have no issues to speak of. From what it looks like it might be something server-side?
Quick connect in touchdown captures the log as it tries to connect.
I agree it all points towards a server issue, but what is different between the nexus and the hero? I have reset my hero and reconnected with the standard android active sync connnector and it works fine. I use a neuxs with the exact same settings on either touchdown or the android connector and it fails!
It is driving me mad - I have synced my outlook contacts with my gmail account so I at least have numbers etc. but without email this phone is going to end up on ebay real fast
John
Not sure, but have you set the simple password in Touchdown? It looks like that is a required policy and if touchdown doesn't report back that it is set you won't be able to configure.
because the hero doesn't support the simple pin I got my exchange admin to remove this requirement for me
An even bigger thing for me was the lack of Exchange Calendar Sync on the N1. Seems a terrible omission when the Droid/Milestone supports it without trouble.
Hello everyone,
Taking advantage of the USA trip of a friend, I asked him to buy me a Nexus 4.
Now I'm trying to configure the email of the company where I work, which uses a Microsoft Exchange server. When I try put the server, domain name and credentials it says that "the Exchange server requires security policies not supported by this phone!"
Please consider that in the past I've configured an iPhone 3GS and an iPhone 4, an HTC Buzz (both with the original firmware and with the Cyanogen 7.1) and a Galaxy S plus and a Lumia 610, with the same settings without having any problem!
Is it possible that Nexus 4 (or Android 4.2) support less security policies than older and less powerful phones?
Do you have any solution or trick?
Thank you in advance. Bye,
Vito.
choutioe 1602
I want to add that when I configured the other phones in the past, I was asked automatically to configure a PIN to lock the phone. Now it does not happen.
I've tried to use a software called touchdown and it works correctly. These are the policies requested:
Checking Certificate...Checking to see if server is self-signed : link hidden for privacy
Server cert IS trusted, disabling accept all certsChecking ActiveSync with SSL...
Server is Microsoft-IIS/6.0
ActiveSync was found
ActiveSync Version :Versions:Microsoft-IIS/6.0,1.0,2.0,2.1,2.5,12.0,12.1
Trying activesync protocol 121...
ActiveSync provisioning returns HTTP:200
ActiveSync provisioning success
The following policies have been requested :
- Password/PIN required
- Failed Attempts 10
- Min Length 4
- Timeout 300 sec.
- Password recovery
Refreshing AS folders
Enabling PUSH
Hello guys, i need some help i just bought a Note 3 to my wife, her old phone was and iphone, there she has her exchange company email working good, now when we try to setup the account on the Note 3 always show me "Verification Fail", im working on same company so we use the same server and mine sync good, could be something related to the iphone that not aloud to provision the Note 3, thanks in advance
Depending on your corporate environment, you may need to setup the connection manually instead of letting it auto configure the settings. The exchange server I have at work has to be configured with DOMAIN\Username for it to work.
Exchange also has a limit of 10 mobile devices (at least 2010 does) so if you have connected a lot of devices you may need to log into OWA and delete some of the connections.
Lastly don't try to many times you will lock out the account if you domain has a lockout policy. The only way to get it unlocked is to either wait the time allotment from the lockout policy and try again or contact your system administrator and have them unlock the account.
I had a note 2, bought few days a note 4, tried to link it to my work exchange email account, when I insert all the data and I start the procedure it starts with :
"retrieving account information..."
then it gives me a security warning:
"there are problems with security certificate for this site"
when I click on view it gives me my company informations and the dates of validity and if I click continue it tells me that it has been:
"unable to connect to server".
How can I solve this? I need the sync the email with the phone especially for the calendar. Any help will be really appreciated. Thank you to anyone that can give me a hint.
ask your workplace to fix their broken security cert.
startssl gives 1 year certs free. there isnt any excuse to have broken ones.
I'll talk about it with the IT guys, but why my note 2 was and still is able to deal with it and sync everything despite this apparent issue and my note 4 can't cope with it? Any idea?
Possibly because the Note 2 had an existing connection and is not doing a check that occurs when setting up new. You can test your work's ActiveSync from Microsoft's site. That will tell you if anything is wrong with their setup.
https://www.testexchangeconnectivity.com/