[q][help] mobile data doesn't work - Nexus 4 Q&A, Help & Troubleshooting

i have a new nexus 4, bought it a couple of days ago.
couple a days ago i installed Paranoid Android and i started noticing mobile data disconnections.
after trying all else i reverted back to stock and still no network data.
i can only get WiFi to work, but no mobile data.
the phone does see my network as hspa+ but under mobile connection state it says disconnected.
i've checked the apn and it is configured correctly.
any one has any idea ?

moseschrist said:
i have a new nexus 4, bought it a couple of days ago.
couple a days ago i installed Paranoid Android and i started noticing mobile data disconnections.
after trying all else i reverted back to stock and still no network data.
i can only get WiFi to work, but no mobile data.
the phone does see my network as hspa+ but under mobile connection state it says disconnected.
i've checked the apn and it is configured correctly.
any one has any idea ?
Click to expand...
Click to collapse
At a guess, I think your APN might not be configured properly, but there's a couple of easy things you can test first (in increasing order of effort/difficulty)
1) Toggle aeroplane mode on for 10 seconds and then turn it off. Does data now work?
2) Go into Settings > Data Usage and check that "Mobile Data" is on. Then go to Settings > More > Mobile Networks and check that "Data enabled" is ticked and that "Use only 2G" is not ticked.
3) Dial *#*#4636#*#* this will take you to a test menu. Press "Phone Info" scroll to the bottom and there should be a button that says "turn off radio". Turn off for 10 secs and then turn on again and go back.
4) Finally, what I suspect is actually the problem is that your APN isn't configured correctly. You need to google "[carrier name] APN settings Android 4.2" and see which settings come up. Then put those settings into Settings > More > Mobile Networks >Access Point Names > 3 menu dots > New APN.
Hope one of those works. If not, I have no idea, but hopefully someone more advanced than me will be along to help!

moseschrist said:
i have a new nexus 4, bought it a couple of days ago.
couple a days ago i installed Paranoid Android and i started noticing mobile data disconnections.
after trying all else i reverted back to stock and still no network data.
i can only get WiFi to work, but no mobile data.
the phone does see my network as hspa+ but under mobile connection state it says disconnected.
i've checked the apn and it is configured correctly.
any one has any idea ?
Click to expand...
Click to collapse
Turn off WiFi and see what happens then.
On Android, if you have a WiFi connection, it disconnects your mobile data connection.

Did you install the stock boot.IMG too?

Any progress?
I have the same problem on my phone, did you manage to get it working?
Thanks

Try a factory reset.
Sent from my Nexus 4 using Tapatalk 2

meangreenie said:
Did you install the stock boot.IMG too?
Click to expand...
Click to collapse
This is the problem I guess you have guys That one was mine also.

Related

3G Data connection issue...

Hi There...
I've owned this phone for two days and i am having some issues with the use of my 3G data connection.
I can only get 3G connection when restarting the phone, when i get to an area where i lose the connection, it does not reconnect.
Not even areas where i never had problems with my HTC Hero having 3G connection (my apartment).
As soon as i restart the phone i reestablish connection to the 3G network and it works flawless, right until the connection is lost again.
I live in the central of Copenhagen where i always should be connected.
I've tried several APN managers to activate it, but without luck.
I've entered the testing area by pressing *#*#4636#*#* and taken some photos to give more info in the phone.
Hope someone can help me.
Just some basic questions:
Did you install any apps recently? Or made some changes in the settings?
If yes go to:
Applications > Settings > Privacy > Factory data reset
nanolite said:
Just some basic questions:
Did you install any apps recently? Or made some changes in the settings?
If yes go to:
Applications > Settings > Privacy > Factory data reset
Click to expand...
Click to collapse
Hmm... it seems to work, thanks!.
The app i installed right before this occurred was "JuiceDefender", i'm just gonna avoid this app for now.
Thanks again!.

Bug when moving off WIFI on to Mobile Data

Hi,
I've noticed atleast 4 times that my phone doesn't connect to a mobile network from data when away from a WIFI connection.
So when I'm at home, the phone is connected using WIFI and all works fine. When I leave home, the phone should be connected via a mobile network (i have Settings>Wireless & Networks>Mobile Network set), but it doesnt seem to connect when I try and use the browser. If I restart the phone or unset then set "Mobile Network", then the phone seems to pick up the mobile data connection and function normally.
Has anyone else seen this?
Cheers,
Ash
Sometimes, mine will switch automatically but very often it will not. It hasn't been a problem for me but I agree that it should switch over without us having to manually turn Mobile Network off and then back on again. Anyone have any ideas? I'm using the Bell stock, unlocked on AT&T.
I know this thread was originally started some time ago but I thought there would be others with similar issues as mine and mashed_ash but. Please, post if you have any ideas. Thanks.

[Issue]Can't have WiFi and cellular data on at the same time..

If I have both on I can't acess the internet the 3g+ is constantly on as if fetching data but nothing online works.. If I turn off cellular data everything works via WiFi and same goes of I turn WiFi off, cellular data works well..
hi, man
search post of Heathcliff74 and download his XAP "repair 3g" it must be work
jpub said:
hi, man
search post of Heathcliff74 and download his XAP "repair 3g" it must be work
Click to expand...
Click to collapse
That is not the solution. That is for people that never can connect using 3G connectivity.
Download the Network Profile app, change to another provider then change back to your actual provider.
pLUSpISTOL said:
Download the Network Profile app, change to another provider then change back to your actual provider.
Click to expand...
Click to collapse
Just deletes my IE favorites but problem remains...
I have the same issues. I think it's since the last update.
BellPego said:
If I have both on I can't acess the internet the 3g+ is constantly on as if fetching data but nothing online works.. If I turn off cellular data everything works via WiFi and same goes of I turn WiFi off, cellular data works well..
Click to expand...
Click to collapse
Try this, i've done it (with the dft freedom rom) and aparently it worked:
1- Install the Diagnosis app by typing ##634# on the phone keypad. For Freedom Rom download it from http://forum.xda-developers.com/showpost.php?p=22324890&postcount=42
2-
"Originally Posted by Bjd223
Anyone with data issues try:
Diagnosis > *#32489# > Back > Back (to Phone Control) > [7] Network Control > [1] GFC > [3] Setting Cancellation
Wait for it to say success, then reboot. This fixed all my data connection issues after applying this patch."
Source: http://forum.xda-developers.com/showpost.php?p=19083920&postcount=1
EDIT: After a day testing the 3g+ sign keeps showing as the prefered connection was 3g but i could easily receive MMS, and most of the time use internet with 3g+ and sometimes no wifi (even if its connected), sometimes looked like if it has stopped loading like if the phone doesnt know what connection to use or looses connection. Switching off and back on wifi normally solves the problem.
Now i've made another change, set network control aquisition order to automatic, mine was umts_gsm before:
Diagnosis > *#32489# > Back > Back (to Phone Control) > [7] Network Control > [4]Aquisition Order> [1]Automatic
Aparently its fine now, but needs more testing for final confirmation, would be nice if someone tries this as well.
Potential Fix
I had this issue too...
On my phone, this issue was caused by having a custom APN configured for my mobile operator.
Deleting the custom APN entry completely fixed this problem for me.

[Q] No Mobile Data with NexusHD2-ICS-4.0.4-CM9-HWA-SD V2.2 & 2.3

With NexusHD2 2.3 (and 2.2) mobile data does not work.
On v2.0 this works fine. But not with v2.3.
I tried to replace the initrd.gz (/kernel/boot/) with the one from the v2.0 zip. But that didn't solve anything.
Anyone have this problem too? And what is the solution?
PS: My account requires me to switch roaming on to use mobile data.
i regularly have problems with either data or mms on new roms, until i delete some of the default APN's.
Im on o2 uk, and i get EIGHT different o2 default apn's, some for p a y g and some for post paid, plus some that try to combine data and mms settings intop one apn but dont work, plus there are two other networks that piggyback off o2, so i get those settings available as defaults too, , and until i delete all but two of the 02 ones, (one data one mms) data or mms (usually mms, sometimes data) doesn't work.
Probably not that, but i just wanted to rant about it, having had to do it just a few minutes ago, hehe.
never have this problem
Nope, that is not the issue here. The APN's list is empty.
This is about fresh/clean/new installs on NexusHD2.
So after a new Wipe (task29).
If I install NexusHD2 v2.0, then first thing I do after initial setup, is go to "System Settings >> More ... >> Mobile Networks" and switch on "Data roaming".
The signal status bar icon changes to show the little 'R'.
After that, I go to the browser and try to load a page... all working fine.
Exactly the same steps on a clean NexusHD2 v2.3 setup and it doesn't connect.
No little 'R' in the signal status bar icon.
It only sometimes shows 2 bars, and as soon as I want to connect online (via browser), bars are empty.
Same issue on NexusHD2 v2.2.
PS: I am using the normal NexusHD2-ICS-CM9 package, not the SD version. Downloaded from https://sites.google.com/site/nexushd2android/
PPS: I am using MAGLDR 1.13
I had the same issues for MMS on default settings. Tried many different setups, but without changes. Go SMS PRO solved my problem, but I’m not sure which settings were changed exactly.
I don't see how that has anything to do with my issue.
nonumber said:
The APN's list is empty.
Click to expand...
Click to collapse
erm, really empty? cos if yes, then that's the problem.
nonumber said:
The signal status bar icon changes to show the little 'R'
Click to expand...
Click to collapse
odd, should only get a 'G', 'E' ('3g' on a few roms) or 'H'
Thanks, that seemed to be the problem. I manually created the VPN and now it works.
Still seems like a problem that in v2.0 the VPN is automatically recognized and created, but NOT on v2.1 and higher.
PS: The R in the signal stands for Roaming.
ahhhh roaming, of course, d'oh,
i hava a simular problem with the 2.2 rom.
when wifi and data connection are turned on and the phone is connected to wifi the internet works. but when i leave home and need a data connection (3G, 2G) he can't get the connection (connection bars are grey). the problem only occurs when wifi has been turned on since booth or when the wifi and data are turned off on boot and after(couple hours) a while the data connection is toggled.
if i go to settings for mobile network>mobile providers and reselect my provider the connections works again for a while.
does anyone know what the problem could be?

WIFI to Mobile Network switch not working (H990ds)

Hi guys i got my Lg V20 (H990ds) a week ago, but i just got the nanosim from two days.
Now i did notice that when I go out from home and I turn off the wifi the mobile data doesn't work at all. I can make phone calls and i can see the signal bar indicating 4G or 3G but there is not a really data connection, just like the phone is not capable of exchange any internet data (trough browser or apps).
And i did notice too that this issue it solves with just rebooting the phone.
So my question is, can be a software related problem? or I got i faulty unit?
Thanks
Try to reset network setting
Fz'Rot said:
Try to reset network setting
Click to expand...
Click to collapse
I already did it and also a factory reset from settings, but nothing
But you can access to internet after restarting the phone?
Fz'Rot said:
But you can access to internet after restarting the phone?
Click to expand...
Click to collapse
Yes, every time after I turn off the wifi, the mobile data doesn't work until I restart the phone
I just found out another thing, only if I select gsm/wcdma network mode the mobile data works after turn off the wifi, it seems that the problem is present only with the gsm/wcdma/LTE option. Any ideas?

Categories

Resources