Dear All,
I tried searching for this topic but no results. My experience with the N4 on the 5th day gave me this glitch.
1. I go to take a photo with the camera on the N4.
2. I'm about to take the photo the screen goes blank. I turn it on again.
3. It truns the screen off immediately.
4. I exit the camera and go to my home screen and it turns the screen off again.
5. I turn it on again and it immediately shuts the screen off.
I re-booted my phone and it is ok till I turn the camera on again. I switch to landscape mode from portait and it shuts closes my screen.
Could this be a problem with the sensors. Please comment if you have any clues to any of the mentioned problems. I got the phone from a brick and mortor store and not Google Play Store.
Thanks.
fcng said:
Dear All,
Never happened to me... I got mine from an O2 shop.
What Hw rev are you on?
To see it switch off the phone, then hold the vol down button and turn it on.
You ll see the bootloader screen coming up, in there you can see the HW_rev, mine is 11 which should be the latest as per today.
Click to expand...
Click to collapse
Mine is the same
harlock said:
fcng said:
Dear All,
Never happened to me... I got mine from an O2 shop.
What Hw rev are you on?
To see it switch off the phone, then hold the vol down button and turn it on.
You ll see the bootloader screen coming up, in there you can see the HW_rev, mine is 11 which should be the latest as per today.
Click to expand...
Click to collapse
harlock,
Mine is rev. 11 too. I'm running 4.2.1.
Click to expand...
Click to collapse
AW: Camera forces screen to turn off
I would suggest doing a factory reset. If that doesn't help, please there's a thread called "[battery improvement] works have the time all the time" explaining how to re flash the whole Rom.
try that too.
report if it helps
Sent from my Nexus 4 using xda app-developers app
factory reset
abufaka said:
I would suggest doing a factory reset. If that doesn't help, please there's a thread called "[battery improvement] works have the time all the time" explaining how to re flash the whole Rom.
try that too.
report if it helps
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
abufaka,
All is well now after the factory reset. it cleared all apps and saved items to start over again. The phone is very stable now and the camera functions perfectly.
Thanks again.:victory:
Related
Thrilled to receive my Nexus 10 today especially when I ordered it Tuesday evening it estimated 2-3 weeks shipping. First impressions: looks slick and is quite light.
Anyway, here's the thing - I have updated to 4.2 - but I still can't see the 'Users' section in the settings. This was one feature I was massively looking forward to - no idea why it's not there.
When the update installed, it told me it would reboot- but the device never came back on - I had to turn it back on manually. I did check in the 'About' section and I am apparently running 4.2 though...
Any ideas?
jonnyleeharris said:
Thrilled to receive my Nexus 10 today especially when I ordered it Tuesday evening it estimated 2-3 weeks shipping. First impressions: looks slick and is quite light.
Anyway, here's the thing - I have updated to 4.2 - but I still can't see the 'Users' section in the settings. This was one feature I was massively looking forward to - no idea why it's not there.
When the update installed, it told me it would reboot- but the device never came back on - I had to turn it back on manually. I did check in the 'About' section and I am apparently running 4.2 though...
Any ideas?
Click to expand...
Click to collapse
Strange...Have you tried to update it again just incase? About > sys updates > and click check now.
It may say upto date, but check now just incase. I had to go to home screen till it said I had update available, after that it should download and restart automatically, I was in the same boat, ordered tuesday midnight and got it this morning. After I updated i had the add user option available.
Araam Abdal said:
Strange...Have you tried to update it again just incase? About > sys updates > and click check now.
It may say upto date, but check now just incase. I had to go to home screen till it said I had update available, after that it should download and restart automatically, I was in the same boat, ordered tuesday midnight and got it this morning. After I updated i had the add user option available.
Click to expand...
Click to collapse
Congrats
Yeah I have tried to update again - it says everything is up to date. Even in about it shows 4.2.
I'm starting to worry - worst case is factory reset I guess.
jonnyleeharris said:
Congrats
Yeah I have tried to update again - it says everything is up to date. Even in about it shows 4.2.
I'm starting to worry - worst case is factory reset I guess.
Click to expand...
Click to collapse
Hmm that is rather odd...I would do a factory reset just incase, better to do it now than to have all the applications and settings to your taste then have to do it.
I decided to do the factory reset, but then couldn't turn the thing on... now it seems I can't even power up the thing.
I wonder if you can do hard resets on these things..as in volume up and power button until something shows up, just throwing ideas mind.
Araam Abdal said:
I wonder if you can do hard resets on these things..as in volume up and power button until something shows up, just throwing ideas mind.
Click to expand...
Click to collapse
That combination did work - it came on.
Then, the screen locked - and I couldn't unlock it again.
Damn this thing, I really want to like it but it's doing a good job of annoying me now.
Hmmm I would say take the battery out and put it back in like every trained technician would but thats kinda impossible unless you wanna break it. So the Volume up and Power button worked and you did the reset from there?
Mine did the same thing. Although it says 4.2 a few hours after using it an update message prompted me to updated to 4.2! After the update was complete the Users option appeared.
Araam Abdal said:
Hmmm I would say take the battery out and put it back in like every trained technician would but thats kinda impossible unless you wanna break it. So the Volume up and Power button worked and you did the reset from there?
Click to expand...
Click to collapse
Yes, that made the screen turn on.
Then the screen turned off, I tried to turn it on again... couldn't.
Then, did a power + volume up again, turned the device on - did a factory reset, then the device turned off - didn't come back on, and still had all my data...
Now every time the device turns its screen off, I can't wake it up again.
Any luck?
Sent from my GT-I9300 using xda app-developers app
Araam Abdal said:
Any luck?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yep, got it working. I flashed the stock ROM but it took a while to manage to get into the fastboot state - I was considering returning it for a replacement
Users is showing, and the thing is actually stable now.
Glad to hear you didn't have to return it that would have been a pain! Sorry I couldn't of been of more help!
Sent from my GT-I9300 using xda app-developers app
Damn! I have the same issue. How you fix it. Can you help me?
Where u get the stock ROM? I have to rooting??
Sent from my Nexus 10
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Yep , not as much as u though , and never since installing AOKP
drawde40599 said:
Yep , not as much as u though , and never since installing AOKP
Click to expand...
Click to collapse
How often on stock 4.2 did you have the freezing?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Happens to me once every two days.
Sent from my Nexus 4 using xda app-developers app
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
8gb Nexus 4 stock
No issues at all.
jasonwc said:
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I spoke too soon. My phone just locked up while in a deep sleep overnight. I had to Power + vol down to restart it.
+1 . Mine generally freezes overnight. When I got to unlock my nexus 4 to check the time I find the phone frozen on the lock screen then the phone reboots itself. I did a factory restore, did a factory re-flash, and nothing seems to help. Today I shut off google now to see if that was the issue. Reading through various threads it seems the problem is widespread and across multiple nexus devices including the nexus 7 and galaxy nexus. This gives me some faith that the phone itself maybe fine. Google please fix ASAP. I need my alarm in the morning, not a frozen phone. :crying:
---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------
Just to add, I did a bug report and called tech support. Nothing I mentioned seemed like news to my tech nor did he have any recommendation other then to RMA. I told him I would give the phone another week to see if anything improves its stability. I still have my Gnex as a backup. I have not noticed any issues with 4.2 on my Gnex but then again it's been in my backpack since my nexus 4 arrived. Perhaps I will leave my Gnex on as we'll to see if I run into any issues with it.
Lock screen freezes once or twice every day, the fix is easy, just press the sleep button again, but its still annoying. 4.2 has pretty bad quality control.
i had the same issue on my old N4. Especially when i got incoming call, lock screen freezes all the time
I will get replacement tho..
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
I had the same issue. Seemed to be related coming out of the lockscreen after having done some BT music playback. Anyway, I had this "lockscreen widget disable" app installed. Removed it again, and now I have not had any lockups in the last 3 days.
I'm glad to know I'm not alone here. I did a full reset and I still have the problem. I get a lock 4-5 times a day.
I do use bluetooth and google music...
Knowing other people are having this issue really makes me think it's software and not hardware.
i notice that when mine freezes on the lock screen, [i use a pattern], that pressing the power button to turn the screen off then back on solves the problem.
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
unfaix said:
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
Click to expand...
Click to collapse
RMA won't help a software defect, which it is 100%, it's freaking annoying and makes me think google literally makes the phones and never uses it to see if it has any bugs.
Same problem here. So it is hardware related?!
doquentin said:
Same problem here. So it is hardware related?!
Click to expand...
Click to collapse
Any updates on this issue? My lock screen still freezes.
Never had one, probably a rogue app.
You might have 3rd party application on the lock screen that does this?
Sent from my Transformer Pad TF300T using Tapatalk HD
doquentin said:
Same problem here. So it is hardware related?!
Click to expand...
Click to collapse
I think I've had it happen 2 or 3 times so far. I don't think it's hardware related, it seems to be software to me.
I figured out the first time it happened, if I grab and slide up to launch Google Now, it lets me unlock it. So it definitely isn't hardware, as it is registering touches.
I upgraded my S4 to Kitkat, and once the phone restarted after the updated, I noticed that the screen kept on. I tried pressing the power button, but nothing happened. The screen has been continuously on ever since the update. Even timeout doesn't work, Smart Stay doesn't come up, and Gravity screen also doesn't work.
Please help!
mankand007 said:
I upgraded my S4 to Kitkat, and once the phone restarted after the updated, I noticed that the screen kept on. I tried pressing the power button, but nothing happened. The screen has been continuously on ever since the update. Even timeout doesn't work, Smart Stay doesn't come up, and Gravity screen also doesn't work.
Please help!
Click to expand...
Click to collapse
I cleared my RAM, and screen started working as usual. Smart stay still doesn't work, so it is not completely resolved.
Thanks for posting your partial solution--hope you get it sorted--:good:
Mine stayed on for awhile then it started working normal. Even after a restart. Might be some background work.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Hello, yersterday night my phone was working perfectly fine, but this morning when I woke up I saw the display turned pink with 4 black stripes, I cant post pictures links, but I uploaded it to imgur.com / gsiX0m0.jpg (no spaces)
So, I reseted the phone in case that would fixt but since then I cant access, when I press the central button the screen turns on perfectly fine with normal colors and the touchscreen working, but after 2 or 3 seconds the screen turns pink agai and I cant click on it, atfer turning pink it starts to fade it away slowly (or some times it just turns off and auto resets instantly) and I have to wait around other 10 minutes to be able to turn it on again for other 2 or 3 seconds.
Any idea what this could be?
Also my computer is not detecting it...
Thank you very much and I hope some one is able to help me.
Coldshek said:
Hello, yersterday night my phone was working perfectly fine, but this morning when I woke up I saw the display turned pink with 4 black stripes, I cant post pictures links, but I uploaded it to imgur.com / gsiX0m0.jpg (no spaces)
So, I reseted the phone in case that would fixt but since then I cant access, when I press the central button the screen turns on perfectly fine with normal colors and the touchscreen working, but after 2 or 3 seconds the screen turns pink agai and I cant click on it, atfer turning pink it starts to fade it away slowly (or some times it just turns off and auto resets instantly) and I have to wait around other 10 minutes to be able to turn it on again for other 2 or 3 seconds.
Any idea what this could be?
Also my computer is not detecting it...
Thank you very much and I hope some one is able to help me.
Click to expand...
Click to collapse
Thats weird & sad. Did you manage to reset the phone? Are you rooted? Do you have xposed or any screen dimming app installed?
zigbye82 said:
Thats weird & sad. Did you manage to reset the phone? Are you rooted? Do you have xposed or any screen dimming app installed?
Click to expand...
Click to collapse
Phone is auto reseting every 2 minutes, its not rooted and I dont have those apps...
Coldshek said:
Phone is auto reseting every 2 minutes, its not rooted and I dont have those apps...
Click to expand...
Click to collapse
I think your gpu is damanged. If you still have warranty then send it back and let it repair.
Sent from my GT-I9301I using XDA Free mobile app
xXPR0T0TYPEXx said:
I think your gpu is damanged. If you still have warranty then send it back and let it repair.
Sent from my GT-I9301I using XDA Free mobile app
Click to expand...
Click to collapse
I see...
Thank you for your help!
Coldshek said:
Phone is auto reseting every 2 minutes, its not rooted and I dont have those apps...
Click to expand...
Click to collapse
resetting or restarting?
xXPR0T0TYPEXx is probably correct, but i would recommend that you try another battery if you have one available before sending it back.
Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.