***Emergency Thread*** Here To Help! - myTouch 4G Q&A, Help & Troubleshooting

I have created this thread for all you MYTOUCH 4G Noobs & Senior Members!
The purpose of this thread is to limit the number of (sometimes useless) threads, that are created over a simple problem that can easily be solved by READING OR SEARCHING.
This is the Emergency thread!
*Did you run into a problem and need quick assistance?
*Do you have a question or concern about your MyTouch device?
Don't panic just ask here and I or WE THE MyTouch COMMUNITY will gladly help!

In case of emergency!

In case of Ukrainian emergency!

Hey there, guys. I was rooting my friend's Mytouch 4G, and all was going well. I was able to downgrade and then it was time to root. http://forum.xda-developers.com/showthread.php?t=858996 I followed this guide. To the very end, it seemed like the phone was going fine and then I restarted. I tried booting up, but I would get a flashing orange LED. If I hit volume button down and power, I get a steady green light. I'm hoping I can somehow recover the phone. There are multiple solutions posted up, it seems. One being to leave the battery out so I'm going to do that while I go to sleep and hope for the best. But I'm up for suggestions.

JJ Says Nay said:
Hey there, guys. I was rooting my friend's Mytouch 4G, and all was going well. I was able to downgrade and then it was time to root. http://forum.xda-developers.com/showthread.php?t=858996 I followed this guide. To the very end, it seemed like the phone was going fine and then I restarted. I tried booting up, but I would get a flashing orange LED. If I hit volume button down and power, I get a steady green light. I'm hoping I can somehow recover the phone. There are multiple solutions posted up, it seems. One being to leave the battery out so I'm going to do that while I go to sleep and hope for the best. But I'm up for suggestions.
Click to expand...
Click to collapse
If you can't boot into the bootloader your phone may be dead. So holding Volume down and Power gets you nowhere?
Sent from my HTC One S using Tapatalk 2

...Awesome... said:
If you can't boot into the bootloader your phone may be dead. So holding Volume down and Power gets you nowhere?
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
That makes it vibrate and the LED becomes a green light instead. It's a shame, I followed the steps exactly.

Related

New method for Vibrant Recovery mode

Hey!
First I have to say Thank You for all the contributions you have made to the forums. My girlfriend and I both just bought Vibrants 2 weeks ago, and being the techy I am, have been reading all sorts of stuff in the forums. I actually have been visiting the XDA forums since last year when I got my MyTouch 3G. I haven't posted anything, because usually by the time I have a question, I come to the forums and find an answers then in the moments of happiness, fail to say thank you to the community.
So it's time to start contributing.
I've been reading about the numerous processes on how to get into the Recovery mode for the Vibrant, and the possibility of the Hardware Locked phones.
After exhausting all options, I decided to call Tmo and see if they could help. Well long story short I went back to the store, and they gave me a new procedure (at least one that I have not seen on the forums so far) to test out. And it works!!
I've been doing it over and over for the last hour and each time I've been able to get into recovery mode.
Here it is...
Start with the phone ON and NOT plugged into the computer OR wall for charging.
1. Power down the phone as usual. Wait until the "Goodbye" disappears and then wait a few more seconds. DO NOT TOUCH ANYTHING DURING THIS TIME.
2. Press and hold Vol+,Vol-, & Power.
3. Wait for the Vibrant logo to appear.
4. Wait for the Vibrant logo to disappear.
5. Wait for the Vibrant logo to appear again.
6. Release ONLY Vol+, & Power, and continue to hold Vol -.
RECOVERY MODE!!!
Most of the process I have seen tell you to hold down and keep holding both Vol+ and Vol-, but I could never get it to work.
Please let me know if this works for you.
And I also want to say that I"m sorry if I have posted this in the wrong spot, or this procedure is some where that I haven't read yet. But I finally found something that worked and wanted to share.
Good Luck!
Reg.
Didn't work for me. Lemme try again.
EDIT: Works! Awesome. I never heard of this way to enter recovery, but it's good. +1.
But I don't have a hardware locked Vibrant so maybe it's different for me.
I get in every time with every VIbrant i have used.
Power off phone
Power on holding power, vol up and vol down
When the Samsung logo appears let go of power and continue to hold vol up and vol down.
Works everytime for me..... *Shrugs*
acjames said:
I get in every time with every VIbrant i have used.
Power off phone
Power on holding power, vol up and vol down
When the Samsung logo appears let go of power and continue to hold vol up and vol down.
Works everytime for me..... *Shrugs*
Click to expand...
Click to collapse
Granted. But this procedure does not work for all vibrants.
I think OP is saying this method would work with hardware locked phones, where the normal recovery mode method doesn't work.
I'm trying this on my hardware locked phone right now. Third time's a charm?
*Edit* Nothing, 10 times unlucky.
Tested on Hardware Locked Vibrant, doesn't work.
The Vibrant screen disappearing and coming back is nothing but the phone powering on and off, because you are holding down the power key.
I had already tried this in the T-Mo store (the CSR walked usthrough it on the phone - we tried it about 50 times, mind you), and I just tried it again about 30 seconds ago.
I wish these threads would stop.
If you get locked out of your phone, brick it, whatever, and it's hardware locked.
Just get a damn replacement.
You're not going to get into recovery or download mode on it.
Seriously.
You won't.
I've been waiting for a replacement for like 5 days now, and I've been basically living on this forum. I've tried everything there is to try. Making new threads is not going to do anything but frustrate more people, because none of these magic methods will allow them to get into recovery/download via the hardware keys on a boot-up.
Edit: Exception is if you root and can disable the lockout via adb, of course. Most consumers who find this site via Google will already have this issue, and will likely not be rooted with USB debugging enabled. The phone makes it way too easy to disabled USB debugging that even if it came enabled by default, most people who charge with a laptop will see the notification and click it ignorantly (ignorant of the benefits it can provide in the event of a catastrophe like mine).
N8ter said:
Edit: Exception is if you root and can disable the lockout via adb, of course.
Click to expand...
Click to collapse
I actually saw someone in a reply mention something like this, but nothing ever came of it. They were looking for boot.bin and another file, which I can't remember at the moment.
Do you have any other info regarding a method to do this?
Reg
I think this is the latest fad for trolls. Post some crazy key combination that is supposed to work for hardware locked phones, claim it "WORKS 100%"! Bottom line, don't get your hopes up, it didn't work for me either.
nermie said:
I think this is the latest fad for trolls. Post some crazy key combination that is supposed to work for hardware locked phones, claim it "WORKS 100%"! Bottom line, don't get your hopes up, it didn't work for me either.
Click to expand...
Click to collapse
I"m not trolling, just trying to help. If it only helps one person, I'll be satisfied.
rkwarner2 said:
I"m not trolling, just trying to help. If it only helps one person, I'll be satisfied.
Click to expand...
Click to collapse
it will only help you look like a troll, because the hardware locked phones domt evem attempt to read those key states on boot. The only way to fix it is with a firmware update.
there is no magic method to gettimg these phones in dlm/recovery.
so stop making threads about it.
to the person above: if u have usb debugging on u can use adb to disengage the lock, but in that case why even have a lock. the main issue is the android bug not allowimg legit owners to unlock their owm phones using their own google cred en tials.
if tjat didn't exist we wouldnt have to worry about these patt er n lockout threads.
a legit owner who gets the phone replaced would never sell the locked phone, unless they wanma pay t-mo or asurion an extra $300+ USD
rkwarner2 said:
1. Power down the phone as usual. Wait until the "Goodbye" disappears and then wait a few more seconds. DO NOT TOUCH ANYTHING DURING THIS TIME.
2. Press and hold Vol+,Vol-, & Power.
3. Wait for the Vibrant logo to appear.
4. Wait for the Vibrant logo to disappear.
5. Wait for the Vibrant logo to appear again.
6. Release ONLY Vol+, & Power, and continue to hold Vol -.
RECOVERY MODE!!!
.
Click to expand...
Click to collapse
Didn't work for me. I've tried everything.
I'm new you the Vibrant and not very techy at all, so what is the purpose of the recovery mode, other than the obvious term?
-------------------------------------
Sent via the XDA Tapatalk App
I wish these threads would stop.
Click to expand...
Click to collapse
Obviously you don't, or else you would not have clicked the clearly marked title hoping for something. I mean...really?
Making new threads is not going to do anything but frustrate more people, because none of these magic methods will allow them to get into recovery/download via the hardware keys on a boot-up.
Click to expand...
Click to collapse
Well why did you click on the post, read it, then try the stated method? Did you have any hope? Or, were you looking forward to being frustrated? Really man? Really?
Bottom line: I don't think the OP promised any "magic" fix or claimed it would certainly help all Vibrant users. I took it as he/she was hopeful to be able to contribute something to the community believing it might help. I wish the posts where people are complaining about other people's posts (hardware locks, Froyo, etc.) would stop. Stop clicking.
Did work for me
Did work for me Oddity in the system I guess
Thanks for the find

Dead wildfire

Hey guys
I am really sad because my wildfire became handicapped today...
I was playing around with it surfing and playing games
Then I put it on the table played abit on the pc but when I picked it up again the screen didn't turn on when I press unlock I felt feedback so it means the phone works the screen isn't tried restart it vibrates but doesn't turn on screen...
What can be the cause?
Is it because I updated nightlys every two or so days?
Thanks
Plug battery out. And plug it. It happen for me a few times in nightly
Sent from my HTC Wildfire using XDA Premium App
tried everything...
battery pull out, charge it, remove sim\sd... anything...
----
oh and forgot to mention
right before the screen died it went white then it never turned on again
is there a way to flash an rom to the wildfire without touching the device? i.e cable?
i currently have no screen but the device is alive...
Is your screen completely dead? Or only after booting? I.e can you see the bootamimation? Try booting into bootloader mode (volume down + power)
If your screen is completely dead it might be a hardware issue.
snakebiteex said:
tried everything...
battery pull out, charge it, remove sim\sd... anything...
----
oh and forgot to mention
right before the screen died it went white then it never turned on again
is there a way to flash an rom to the wildfire without touching the device? i.e cable?
i currently have no screen but the device is alive...
Click to expand...
Click to collapse
Sent from my HTC Wildfire using XDA App
Why is this in the Dev Forum? Please move!
Yes perhaps it is in the wrong section but by posting that your basically spamming up the forum.
Anyway on topic i agree find out if it really is your screen or just a dodgy flash of a rom
Sent from my GT-P1000 using XDA Premium App
sorry didnt know where to post,
and no i dont even see the animation... as i turn it on i only feel vibration for a sec then i can hear it boot.. but still no screen..
oddly it was after flashing a nightly..
and as i asked:
can anyone tell me if theres a way to flash RUU without screen ? i suspect it might be a problem with software..
Hmmmm you could get sdk and get mobile on pc screen.
not too sure but exhaust all avenues. Have you tried soft reset?
Vol down + power + trackball
Sent from my HTC Desire using Tapatalk
hi,
Download the original RUU from Shipped Rom, it happen to me,,and connect ur Buzz (at least it should be turn on, just white scree thats ok) ,,,and just wait, it will return it to the original 2.1 Eclair,,so u can do unrevoked to root ,,CM7 is not stable, i choose wildpuzzle more fasst and stable.
MC
In my experience with ipods, a white screen is usually a hardware issue (ie it needs changing), which seems to be consistent with what you experience (no startup logo).
I hope it is not the case for you, and that your problem will be solved by flashing a different rom.

Check SPL problems

Awesome guides! No doubt about that. I'm not a complete noob but I am new to the HD2 and I feel stupid bc I can't get past the first step I am frustrated cuz I have been looking all over for ways to check SPL my trio screen that everyone talks about is not coming up. Idk what to do. I've done the volume down with power button and also tried pressing the reset button in the back just to see if it works. I boot into Windows to make sure the volume down works and it does.
I have the tmobile version Leo 1024. Any suggestions.
Sent from my HTC Amaze 4G using xda premium
fcpelayo said:
Awesome guides! No doubt about that. I'm not a complete noob but I am new to the HD2 and I feel stupid bc I can't get past the first step I am frustrated cuz I have been looking all over for ways to check SPL my trio screen that everyone talks about is not coming up. Idk what to do. I've done the volume down with power button and also tried pressing the reset button in the back just to see if it works. I boot into Windows to make sure the volume down works and it does.
I have the tmobile version Leo 1024. Any suggestions.
Sent from my HTC Amaze 4G using xda premium
Click to expand...
Click to collapse
Pull battery, press volume down and hold, push power and hold both. Tri color screen should be there.
Sent from my HD2 using xda premium
Like everyone says. Volume down + end key.
Hold the volume down until the tri-color screen shows up.
I know you've said that.. just make sure you continue to hold volume down
Maybe that will help.
thank you guys but idk why it is not working but i finally managed to get it to bootloader by trying to install hspl3 it automatically sent me to the bootloader screen. After it said "we hacked it" i rebooted and tried to see if it would work with the typical hardware button
voldwn + power button and then let go and it still does not work.? :/
ps . i let go of power button but kept holding the voldwn and still did not work.
fcpelayo said:
thank you guys but idk why it is not working but i finally managed to get it to bootloader by trying to install hspl3 it automatically sent me to the bootloader screen. After it said "we hacked it" i rebooted and tried to see if it would work with the typical hardware button
voldwn + power button and then let go and it still does not work.? :/
ps . i let go of power button but kept holding the voldwn and still did not work.
Click to expand...
Click to collapse
You are completely turning off your phone and then doing this to power it up right?
Sent from my HD2 using xda premium
Yes and so I started following your guide to install clk since I know that I at least now have hspl3 installed and in the part where you task29 I followed instructions successfully flashed. Everything is going well until you say to reboot into boot loader mode by removing battery and voldwn + power. I try it hoping it would finally work and it doesn't.
Make story short my phone is stuck at the "stick together" screen. I tried getting into boot loader mode by running the hspl install program but bc is stuck on the screen comp is not able to recognize phone. Am I bricked?
Btw I pm you Kylew
Sent from my HTC Amaze 4G using xda premium
Nice, real slick move,, you can't get into bootloader, yet you still decide to go ahead and wipe the OS, so now you have a non booting phone and no access to bootloader.
That's a handsome if totally useless lump of glass and plastic you have there!
JTAG, or sell for spares. (Well, after trying everything you can think of, but all I can think of is freezer trick, but its a loooooong shot. )
samsamuel said:
Nice, real slick move,, you can't get into bootloader, yet you still decide to go ahead and wipe the OS, so now you have a non booting phone and no access to bootloader.
That's a handsome if totally useless lump of glass and plastic you have there!
JTAG, or sell for spares. (Well, after trying everything you can think of, but all I can think of is freezer trick, but its a loooooong shot. )
Click to expand...
Click to collapse
what is jtag and whats the freezer trick? is there any other way to get into bootloader mode maybe with sd?
Im willing to open the phone and remove or unplug a strip to completely erase any stored data and hope that it boots into bootloader?
SOLVED!! hope this helps someone else
i got it to work. My god there are soo many ppl with this phone soo many threads and post not sure if thats a good or bad thing lol anyways out of all the searching I found this guy to have had the same as me and he solved it. It was impossible for me to ever i mean EVER boot in to the trio color screen or bootloader what ever its called using the hardware buttons even tho the hardware buttons do work. I was able to get into bootloader when comp and phone sync and I used the hspl3 program to boot the phone when it was fully on the win mo stock.
Anyways I just followed this :
http://forum.xda-developers.com/showpost.php?p=10644926&postcount=4
I opened up my hd2 (unscrew and removed the back panel) and disconnected the connector flex rigid board (A board) of the hardware keypad from the mainboard….and pushed the battery in and pressed reset (sometime u need to plugin the usb cable to wall charged/pc to wake up the phone) and held volume down key and hopped for some miracle.
Viola saw the tricolor screen after eternity – since the back panel (not backcover) was open I help the battery to the pins and didn’t even move my fingers …run the stock rom installation and held the battery tight in place and waited to get the rom completed…the moment its 100% relaxed my fingers and reconnected the flexboard connector, re-assembled my phone and everything was back to normal.
I also used these pages for reference on parts:
http://www.ifixit.com/pdf/ifixit/guide_5919_en.pdf
http://pocketnow.com/hardware-1/official-htc-hd2-disassembly-assembly-training-videos-leaked
ps. no need to take the whole phone apart. I believe you are disconecting the AP FPC from main board which is connected to your hardware buttons if I am correct.
Edit: I want to give credit to kylew1212 for walking me through the rest of the installation of my android.
Interesting, good job.
i have a lot of sympathy for his viewson peace

Stuck in H-Boot/MyTouch 4g Splash Screen

I tried downgrading to Froyo to root, and I did the adb processes, yada-yada. Followed the guide to a tee, and then during updating, it got stuck midstream. I HAD to pull the battery, as it was taking way too long to finish. I turned it back on, and stuck at the splash screen. I'm able to get into H-Boot, however, so there may be some hope. I tried redownloading the PD15IMG file and retried. Same nonsense. On the sides, where it shows the progress, it says "Fail."
*Fail* is the similar response that you will receive for posting this in the dev section
I don't understand why people have such a hard time downgrading and rooting... I did it the first time last week on a friend's phone with no issues whatsoever. If the directions are followed exactly, it will work.
Sent from my Glacier using xda premium
This does not belong here
Sent from my HTC Glacier
You have got to be ****ting my pants.
Kelevro said:
I tried downgrading to Froyo to root, and I did the adb processes, yada-yada. Followed the guide to a tee, and then during updating, it got stuck midstream. I HAD to pull the battery, as it was taking way too long to finish. I turned it back on, and stuck at the splash screen. I'm able to get into H-Boot, however, so there may be some hope. I tried redownloading the PD15IMG file and retried. Same nonsense. On the sides, where it shows the progress, it says "Fail."
Click to expand...
Click to collapse
Cool story bro. Changed my life.
Guess that's why you decided to post it in the development section huh?
Thread moved to Q&A.....
Now, when it's in proper section and hopefully you've learned your lesson, you can learn another one:
Go read the stickies. You'll soon find out that your phone is dead. "Fail-PU" = Failed Partition Update. Google it.
Good luck with your phone.
Freezes in HBoot screen when when antenna screws tightened.
My problem is similar. I attempted to change out a cracked digitizer on the Glacier and encountered this problem. The phone works fine until I attempt to tighten the screws on the main antenna. When I do so, the phone boots into a frozen HBoot screen. Nothing happens when I press the up, down, or start buttons. Also, I am unable to use any of the buttons.
When I loosen the screws, it boots in normal fashion and the buttons and all work normally.
Does anyone know the answer to this problem?
vanlar said:
My problem is similar. I attempted to change out a cracked digitizer on the Glacier and encountered this problem. The phone works fine until I attempt to tighten the screws on the main antenna. When I do so, the phone boots into a frozen HBoot screen. Nothing happens when I press the up, down, or start buttons. Also, I am unable to use any of the buttons.
When I loosen the screws, it boots in normal fashion and the buttons and all work normally.
Does anyone know the answer to this problem?
Click to expand...
Click to collapse
Did you ever get a response to this?? same thing happened to me. I know what to do to start it (have to connect to comp and restart it..blah blah blah) but Im wondering is there a permanent solution to this problem??
Thnxx in advance.
You're overtightening the screws and shorting one of the buttons, most likely the "VolDown" one or the trackpad. This way you force the phone to boot into HBOOT always, and the keys, of course, won't be responsive if one of them is constantly pressed.
Solution: don't do it.

Phone wont boot [Goes directly into HBoot]

I woke up this morning and my phone will not boot. It automatically boots into the bootloader (hboot) and the up/down (volume keys) wont move the cursor to allow me to get to the recovery option. Also if I try to boot into recovery using the hard button combo it vibrates 3 times and the led turns to green, then it just sits/never gets to recovery. Since hboot is looking for the PDimg file I figure I could use this file to revert to stock but I was hoping someone here might have a better answer.
If not can someone let me know how to go about flashing with a PD15img file and where I can find a copy?
Thanks guys
Sounds like your volume button is stuck
Sent from my HTC Glacier using xda premium
Nope because it knows when I'm using them to try to go straight to recovery also the power button cannot be used to select either but it works to turn the phone one. They just stop working in hboot.
A constantly pressed button will of course also react when you're trying to boot directly to recovery. The phone doesn't "know" anything.
Another option is a stuck trackpad.
If all else fails you might try to reflash recovery and or Hboot, it never hurts to try from a clean install.
Nic
Jack_R1 said:
A constantly pressed button will of course also react when you're trying to boot directly to recovery. The phone doesn't "know" anything.
Another option is a stuck trackpad.
Click to expand...
Click to collapse
I think you guys are misunderstanding the point. This has nothing to do with the buttons. My issue is when I turn my phone on (by hitting the power button once) the phone will only boot into hboot. Once in hboot none of the keys (power or volume) work. If I try to boot directly into recovery by holding vol up/down + power; the phone will viberate 3 times and the LED lights up green. It then just sits on a blacklit black screen and does nothing else.
I am looking for eirther; Anyone that has ever had this issue and may be able to shed some light onto why it happened. Which by the way was completly random, I shut the phone off before going to sleep and woke up too it viberating like crazy then when I tried to turn it back on; this is what happened.
Or the answer to this question; How do I install a rom from hboot? Can I just install any rom as a "update" by using the method of naming it PD15IMG? Since it does search for this file when I have a sd card in at boot. But if my memory serves me correct it will ask; "Would you like to install this update?" and if my hard buttons do not work and I cannot click yes than what else can I do?
Thanks for all the help guys!!!!
- M
And I think you can't read. You've been told in 3 posts that the phone boots directly to HBOOT because EITHER A VOLUME DOWN BUTTON OR A TRACKPAD BUTTON IS STUCK, ON ELECTRICAL LEVEL - THE CONTACTS ARE ALWAYS CLOSED. And THERE'S NOTHING YOU CAN DO ABOUT IT ON SOFTWARE/FLASHING LEVEL. You need to fix what's broken, and you've been told what's broken. Patience isn't one of my skills. Good luck from here.
Jack_R1 said:
And I think you can't read. You've been told in 3 posts that the phone boots directly to HBOOT because EITHER A VOLUME DOWN BUTTON OR A TRACKPAD BUTTON IS STUCK, ON ELECTRICAL LEVEL - THE CONTACTS ARE ALWAYS CLOSED. And THERE'S NOTHING YOU CAN DO ABOUT IT ON SOFTWARE/FLASHING LEVEL. You need to fix what's broken, and you've been told what's broken. Patience isn't one of my skills. Good luck from here.
Click to expand...
Click to collapse
I do thank you for your help but you may want to aquire some patience if you plan to continue helping people... since people in need of help are most likely confused.
Thanks though :highfive:
Im my experience Jack_R1's answers are always right and are the answer to your question. If you think otherwise one of two things is happening.
1) You did not explain your problem thoroughly.
2) You need to examine his post(s) more closely.
He has zero tolerance for stupidity or ignorance due to laziness (i.e. not searching). I'm not trying to speak for him or defend him or anything else. He's grown and quite capable of handling all that. The man just knows the answer and gets to the damn point.
I wish we had more people around here like him.

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