[Q] Returning nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Hi I got my replacement nexus 4 and I need to return my faulty one so I am wondering the steps to make my rooted nexus 4 back to stock. I can unroot, relock bootloader and install stock recovery. Is that all I need?

comc49 said:
Hi I got my replacement nexus 4 and I need to return my faulty one so I am wondering the steps to make my rooted nexus 4 back to stock. I can unroot, relock bootloader and install stock recovery. Is that all I need?
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Sounds about right. I just sent back my RMA and that's what I did. I downloaded a copy of the factory image that someone had posted here, restored everything to stock, rebooted to sign in (for "appearances") and sent it back.
Don't do what I did, though, and forget to include the RMA form they send you. Fortunately, it's on the shipping label and reference number.

Related

[Q] Unroot back to stock for warranty

In searching through the Development threads about rooting, I didn't really see a concise answer to this.
If I root using a method from Development - say SuperRoot from paulobrien, can I unroot back to stock say for warranty purposes? I'm all for rooting and trying the ROMs already out for us (thank you to those that have gotten this ball rolling fast already!!), but I've seen some low build quality issues from friends and want the ability to return this if necessary.
Google already has the factory images posted. Been up for a while. Flash em and relock bootloader
Download the stock Nexus 7 image and go into the recovery mode on your Nexus 7. Then extract the stock image file and the scripts inside the same archive. Use these scripts to restore back to stock, and use fastboot oem lock to lock it up when you're done.
Now it'll be exactly as it was from Google.
Even if you return to root, google can still detect that the device has been rooted.
Sent from my Nexus S 4G using Tapatalk 2
elias0441 said:
Even if you return to root, google can still detect that the device has been rooted.
Sent from my Nexus S 4G using Tapatalk 2
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When you stock and lock, there won't won't be warranty issues.
Sent from my Nexus 7 using xda app-developers app

should i unroot etc?

i received my replacement n4 and now I'm supposed to return my scratched n4. should i flash back stock ROM stock recovery and unroot before i ship it?
yes flash stock image, unroot and oem lock it. its better to be sure rather than sorry later. use the nexus root toolkit as it has all the functionalists.
Yes. Try to revert as much modifications as possible since you don't want Google to find out.
Sent from my Nexus 4, powered by CyanogenMod via XDA Developers app.

Sending my nexus 7 in for repair - what do I need to do (unlocked, rooted, m-kernel)

Hi,
Theres a light leak in the middleish of my screen and when I told ASUS they said I can send my N7 back to get fixed.
Problem is, I've unlocked the bootloader, rooted and installed m-kernel on my device. Can I not send it back because of that?
Macmee said:
Hi,
Theres a light leak in the middleish of my screen and when I told ASUS they said I can send my N7 back to get fixed.
Problem is, I've unlocked the bootloader, rooted and installed m-kernel on my device. Can I not send it back because of that?
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Click to collapse
Flash back to factory via fastboot, then lock bootloader, also with fastboot.
Fastboot is important to learn.
Sent from my Nexus 7 using xda premium
rebel1699 said:
Flash back to factory via fastboot, then lock bootloader, also with fastboot.
Fastboot is important to learn.
Sent from my Nexus 7 using xda premium
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Click to collapse
What about my custom kernel?
Macmee said:
What about my custom kernel?
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The custom kernel will be replaced with the factory stock one (it's part of boot.img), when you fastboot flash back to factory.
Rgrds,
Ged.
thanks guys, I'll miss my N7 when it's away!

How to avoid google knowing i rooted/custom rom?

Hi, im in need to send my nexus 4 back, ive restored, unrooted, and flashed stock, and locked the bootloader, is there any steps i should take before sending back? many thanks
Whelan189 said:
Hi, im in need to send my nexus 4 back, ive restored, unrooted, and flashed stock, and locked the bootloader, is there any steps i should take before sending back? many thanks
Click to expand...
Click to collapse
Google knows everything... U cant escape.
Lol just joking. Its ready to be sent
Sent from my Nexus 4 using xda app-developers app
You can't stop them, they will check everything you have googled (assuming you signed into google) and if there is lots of thing such as "how to root nexus 4" or "good ROMs for nexus 4" or "root toolkit" then Google will get suspicious and check to see what apps you have installed from the playstore and if they find ones that require root they will know you have rooted. . Nah I'm just kidding you're ready to send it in
Sent from my Mako using xda app-developers app
I'm sure they know and just don't care.
I wouldn't recommend it, but I've heard of people who sent their phone back to Google with a custom ROM on it and still got it replaced for a hardware defect.
every device that ive ever sent back to google for a hardware issue replacement has had a custom recovery, root, and a custom rom/kernel. and have recieved the replacements without any issue.

[Q] how to restore factory image

hi, i have just bought a nexus 7 32gig version. it used one and the guy used it previously had rooted and messed the rom. i want to return to stock with all features and even don't need root access. i have seen
http://forum.xda-developers.com/showthread.php?t=1907796
but i looks too complicated for me as i'm not an advance user. So if is there any toolkit or some easy method to return to stock?
will be really thankful for help..

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