"authentication via the proxy server was unsuccessful" - Nexus 10 Q&A, Help & Troubleshooting

Hi.
I have a Nexus 10 in the UK and am connecting to BT Homehub wifi at home, generally successfully. Quite often, however, I fail to connect and get an "authentication via the proxy server was unsuccessful" message. I've done a pretty extensive search, both here and on the internet and can't find either a reason, nor a solution to this. As most of the time it works, it is more an annoyance than anything else, but I would love to find a fix.
Does anyone have any ideas, please? Thanks in advance...

I'm having the same problem, yet only intermittently. I have disconnected/reconnected from my router but problem still happening.
Any insight would be greatly appreciated...

free2scour said:
I'm having the same problem, yet only intermittently. I have disconnected/reconnected from my router but problem still happening.
Any insight would be greatly appreciated...
Click to expand...
Click to collapse
Anyone? Please?

bigbamboo5 said:
Anyone? Please?
Click to expand...
Click to collapse
I'm having the same problem. This tablet is so disappointing, only problems after problems. First it was the freezing and hanging and then having to reboot it every now and then. It still happens everyday. Second it was the poor wifi connectivity and intermittent drops. Now there is the proxy problem. There is light bleed from the top left of the screen. This is easily the worst device I've bought in the last 10 years. So full of promise and want to love this tablet, but its going back.
I can't find the customer support number for Google and when I try using the form for click-to-call it doesn't give me an option to select a device and hence I'm not able to reach them or get the call back. Anyone knows their US customer support number for Nexus 10 device?
Thank you.

did anyone fnid a solution for this?

bigbamboo5 said:
Hi.
I have a Nexus 10 in the UK and am connecting to BT Homehub wifi at home, generally successfully. Quite often, however, I fail to connect and get an "authentication via the proxy server was unsuccessful" message. I've done a pretty extensive search, both here and on the internet and can't find either a reason, nor a solution to this. As most of the time it works, it is more an annoyance than anything else, but I would love to find a fix.
Does anyone have any ideas, please? Thanks in advance...
Click to expand...
Click to collapse
This is often caused by a poorly-behaved app. Some apps are known to cause problems more often than not. In my case, the culprit turned out to be the Adblocker app. I removed the app two weeks ago and have had absolutely no problems since.

Related

wifi settings gone walk about...

New problem this morning....
All of a sudden the phone won't connect to my wifi access point....it's been connecting and working fine for a couple of weeks, but this morning had lost the connection details for my home access point!
Anyone had similar issues? or know of a reason why?
cheers
drewy said:
New problem this morning....
All of a sudden the phone won't connect to my wifi access point....it's been connecting and working fine for a couple of weeks, but this morning had lost the connection details for my home access point!
Anyone had similar issues? or know of a reason why?
cheers
Click to expand...
Click to collapse
This happens to me a lot. It seems to be if the router is switched off and it makes a number of attempts to access it and when it gives up it 'forgets' the settings. Anyone else got any ideas?
Save WM6 Wi-fi access point settings
I have posted this on another thread but will repeat it here as this seems to be the same issue.
My understanding is if there is any problem connecting to Wifi, WM6 deletes the Wifi settings for that access point. I think my friends have come up with a quick solution to this problem. Wifi Hero is a little application you can get for $2 that saves and restores your wifi settings using standard Windows Mobile APIs. Search for "Wifi Hero" and you should find it or the direct link is http://www.wireless-apps.net/desc.php?d=d1&id=246823
The coders work for Implicit Software (www.ImplicitSoftware.com) if anyone is interested in a site licence for this tool you can contact them through their web page.

Need help with internet connection issue on Artemis

For the past couple of weeks, I've been having issues keeping an internet connection. To describe, I have push email set up so I'm always connected. I seem to get emails fine and I always have an "e" above my signal strength to show that I'm connected. But When I actually want to go to a website, it will connect but after I click on a few links, the next link will just hang. I'm using Opera mini, and after a few pages I get the network test page. Sometimes it will come back and say "you have a working network", and other times it just won't start again.
I was thinking it was just my service (T-Mobile USA) because I use a proxy configuration that's not really ment for full internet access. But I noticed that I was having the same issue when connected to wifi networks. Then I tried PIE and I had similar issues connecting with it as well.
I did just replace my housing. That's the only major change I can think of. I hope this isn't a hardware issue. Anyway, emails still come through but surfing forums has been pretty much shut down. Anyone have any idea of what it could be?
BTW, I've been using the same ROM for over 7 months (O2 Premium Plus) and never had this issue before. No new programs installed since problem either.

Broken Wifi? And Skype not working?

Hi all I got the US HD2 when it first came out and since then I have been very happy with it. But just now for some reason it won't connect to my home wifi anymore. It worked this morning but then like an hour ago it just won't work. I did a hard reset and the problem still exists. Any chance that this is caused by maybe a overheat or anything like that? Or maybe it's time for me to go back to the store and get another one?
Also I tried so hard to get Skype for Windows Mobile working on it but no luck. I searched online and saw people saying it is working but for some reason it just won't connect at all. I managed to get to the login screen, type in the info and then click sign in. Then it just stayed at the Skype logging in screen with the rotating blue circle. After a minute or 2 an error pops up saying there is error connecting please check data connection. I tried to do this with wifi, 3g, and ActiveSync and they all got the same result. So anyone got any idea about why? I really need to have Skype working on my phone as I need to have a foreign number.
Thank you all
the other day I was trying to connect to wifi after trying to use the 'share internet' tethering option...and it just kept loading over and over (the wifi sign) and it would not connect....
I flashed it back to stock and then flashed it to the latest energy rom now it seems fine..but I have not tried the tethering option yet, maybe that has something to do with it... not sure..
I figured out the WiFi problem. It turns out that I turned turned the encryption of my router from tkip to aes by accident and the HD2 doesn't work on aes. But I am still having trouble connecting to Skype... Anyone got amy luck? Or perhaps can somebody who managed to get Skype working help me out a bit?
Here's my WiFi issue...
My HD2 shows that it is connected but there is no data flow. I have a Linksys WRT610n router which is PW secure. I also have a HTC S743 that connects with no issues. I'm having a WTF red alert here... any help would draw 2 quarts of blood from me for payment, which you could sell for crack money. Anyone?
The Savage said:
Here's my WiFi issue...
My HD2 shows that it is connected but there is no data flow. I have a Linksys WRT610n router which is PW secure. I also have a HTC S743 that connects with no issues. I'm having a WTF red alert here... any help would draw 2 quarts of blood from me for payment, which you could sell for crack money. Anyone?
Click to expand...
Click to collapse
Yeah I got it.. I slipped the sim card out and then reinsert it, I noticed it went in just a tad deeper, it did the trick. WiFi is now working. The world can continue to spin. Carry on...

WiFi Connection does not work

Is anyone else having the same problem as me. Running on the 1.66ROM my wifi has suddenly stopped working over the past week. It is connected to the correct connection but brings up error messages when I use Opera, sync email, weather, Twitter etc.
Because of this I'm having to use my 3G connections which:
a) isnt as fast
and
b) is taking up a large chunk of data.
I havent tried a hard reset yet as I feel that it would be a last chance scenario to do this as it was working before perfectly until the other week.
Hope someone can help.
Just bumping this.
Anyone got any ideas?
I'm having the same problem.... .is no one else having this problem???? ****!
I uninstalled the xda wifi router app and my connection worked again. Worth a shot for you....

S5 Keeps Disconnecting WIFI

Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
This didnt work still the same
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
Set Google public DNS in your router
Ok i just found out its only doing it at home, i tried wifi and my work and it works perfectly doesnt disconnect and connect, but at home it does, though it never did it before and i didnt change or do anything to my router or my phone which i find very strange.
thanks for the help guys i appreciate it a lot, does anyone know what i can do?
have you found a fix to this yet? I'm having the same issue and getting ready to just return the phone and buy something else. My home network is fine, the other tablets, phones, laptops are having 0 issues, Yet my GS5 is either dropping or something, it seems to run horrible slow and things just time out.
Godmyster said:
does anyone know what i can do?
Click to expand...
Click to collapse
No, and the reason that we don't know is that you didn't provide any useful details about your situation.
If you think that someone can do more than make a random guess implies that you think that there are only one or two possible causes. But most issues, including this one, have hundreds of possible causes. So random guesses are not terribly useful. Nor are we psychic, so the only way to efficiently narrow it down is to look for anomolies in your configuration. Which you haven't described.
You should be providing as much technical detail as possible, e.g. what is your home router model & it's firmware version and configuration details, phone firmware version, any specific error messages, any observed pattern, a logcat if you can and anything else that seems relevant.
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Have you tried changing the channel on your router?
Sent from my Nexus 7 using Tapatalk
Change the router channel
Change the router SSID
Default the router comfiguration
Change the router operating mode
Update the router firmware
Move the router to a different location
Use a different router
Unplug your neighbours new 50,000 watt pirate radio station
Update your phone firmware
Buy a different phone
Sacrifice a piece of triple chocolate gnocche cake to the pagan God of chocolate and wifi
All random guesses with roughly equivalent (and small) chances of success.
Or one could try troubleshooting the issue methodically.
.
Solution
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
IranDev said:
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
Click to expand...
Click to collapse
I have teh same issue on my S5 Cricket. The WIFI does NOT disconnect. Its connected however I don't have internet connection. Turning the WIFI on and OFF fixes the issue, for a short while until it happens again in an hour. Sometimes I slick on a link and wait and wait just to find out the darn WIFI is not connected to the internet. (probably not even connected to my router properly eg, I cant see my laptop shared drives for example).
This has something to do with saving battery or somthing. WIFI internals shut down, even though the icon on top of the screen still shows I'm connected.
Smart Network Switch
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Your phone thinks that your WiFi is unstable and dumps the connection to go back to 4g. Why exactly, who knows, but it's easy to turn off the "smart" network switch. Simply hold down the WiFi icon for 2 seconds to get into the connections section. Right there at the top is the smart network switch section ... just uncheck the selection box. Easy.
Lastly, people like fffft need to get over themselves. The fix for the original poster's question was easy, but since fffft didn't know it, he decided to instead attack in order to make himself feel superior. How sad and pathetic does someone have to be to troll forums looking for opportunities to attack and belittle someone else?
minin0la said:
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
Click to expand...
Click to collapse
The issue is resolved simply by going to the advanced settings in Wifi and disabling 'Always allow scanning'.
Hope this helps.
same issue with my s5
Airax said:
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Click to expand...
Click to collapse
I had the same issue. I just tried the suggestion, turning of smart network switch in the wifi-advanced menu. Seems to be working so far!
Thanks!
Well I know that Smart Network is turning off wifi.. problem is that i have a fiber at home!! So what kind of problem smart network finds on my broadband?? ?
solution to wifi disconnect problem
I was looking for an answer to a different wi-fi question when I saw this.
I'm on AT&T with my S5.
Under the Wi-Fi settings I have an option for "Smart Network Switch" which says it Automatically switches between Wi-Fi and mobile networks to maintain a stable internet connection. Anytime a computer says it automatically does something for me; I typically say no thanks. I don't typically like my devices making assumptions of what I like, don't like or want to do. So I have that option unchecked. I never have an issue with the network stability once I've connected to a specific wi-fi connection.
Not sure if that will help you all or not. But thought I'd share.
so under Settings --> Quick Settings --> Wi-Fi you will find a check box option named "Smart network switch", untick it, this should take care of the problem.
leon.
Same problem
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
The logcat doesn't contain any sensitive passwords.
816-8055 said:
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
Click to expand...
Click to collapse
I'm have the exact same problem.
Samsung Galaxy S5 (SM-G900T)
CyanogenMod (13.0-20151203)
Android 6.0 (Marshmallow)
Baseband (G900TUVU1ANE6)
Smart network switch: disabled
Always allow scanning: disabled
What's happening is as soon as my Wi-Fi finishes authenticating and connects, it is immediately disconnected and tries again. No other devices in my house are having any issues, so that eliminates the router. When I factory reset my phone the Wi-Fi begins to work again, so that eliminates my phones hardware. The confusing part is that I installed a bunch of apps such as AdGuard that could possibly cause an issue but everything worked and this started out of nowhere. Also, I factory reset my phone AGAIN and AGAIN, everything worked and out of nowhere while I was looking at my screen while idling, I watched as the Wi-Fi connection dropped and began the disconnect/reconnect loop...
I'm assuming it has to be a software issue because it only started when I updated to a newer Cyanogen. I'm about to test if other Wi-Fi networks have this problem and I'm also going to look through and post a log.
If anyone has any questions or suggestions that may lead to a fix, PLEASE help!
Thanks
Well I factory reset again, this time wiping the internal storage and everything is now fine. I did look at my logcat and there were Wi-Fi errors but I forgot to post them...

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