Database Users

Can connect via Wifi but can't surf or skype

Hi I have a wifi issue and can't find any other related posts. I can connect to wifi networks however when I use IE, Opera or Skype the programs seem to time out and say can not find network although the icon and conections tab say I connected. I have check all the posts and even the manual and I seem to have all the settings correct. Has anyone seen this before, have overlooked something? any help to get me connected and surfing would be great.
thanks and happy new year to all members
Mike

I solved similar problem with my HTC Trinity by changing WLAN Power Save Mode from "Best Battery" to "Best Performance".

i tried that and it still didn't work,
thanks

What kind of network are you connected to? if you are on a home network that has an ISP which requires a login, then that could be the problem. A friend of mine has a setup like that where even with the wireless router he still logs on via the PC and not the Router.

worked for me
jesba said:
I solved similar problem with my HTC Trinity by changing WLAN Power Save Mode from "Best Battery" to "Best Performance".
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I have been having the same problem since moving off the Dopod rome I got the phone with.
Thanks for speaking up. I can finally wifi again. :-D

hi all,
Ifigured it out, or at least I got it working. Not really sure what I did, but as people suggested I changed everything to connect to "work" and this seemed to do it, I want to try connecting to a couple other networks to see If I can figure out exactly what i did right.
thanks for the help, Mike

Need help with internet connection issue on Artemis

For the past couple of weeks, I've been having issues keeping an internet connection. To describe, I have push email set up so I'm always connected. I seem to get emails fine and I always have an "e" above my signal strength to show that I'm connected. But When I actually want to go to a website, it will connect but after I click on a few links, the next link will just hang. I'm using Opera mini, and after a few pages I get the network test page. Sometimes it will come back and say "you have a working network", and other times it just won't start again.
I was thinking it was just my service (T-Mobile USA) because I use a proxy configuration that's not really ment for full internet access. But I noticed that I was having the same issue when connected to wifi networks. Then I tried PIE and I had similar issues connecting with it as well.
I did just replace my housing. That's the only major change I can think of. I hope this isn't a hardware issue. Anyway, emails still come through but surfing forums has been pretty much shut down. Anyone have any idea of what it could be?
BTW, I've been using the same ROM for over 7 months (O2 Premium Plus) and never had this issue before. No new programs installed since problem either.

Final Plea - Help with proper configuration

Guys,
I have a Touch HD and I have tried as I might to get it working with Wifi and Data connection perfectly; let me explain.
What I want to happen is this:
Wifi to connect to my home router (which it does) and allow the internet and access to my network (think I have that one sorted)
Data connection to start on all Internet based applications, when Wifi is not turned on
When Wifi is turned on, this connection to be used for all internet based applications
My issue is that I can only ever get some of these working at a time. For instance, my email is set to check every 5 minutes. If my wifi is on, my data connection still fires up and attempts to grab my mail, as opposed to using my already connected wifi connection.
I think I have sorted the Wifi connection issue when connecting to my network...I used to have to switch between "Internet" and "Work" for it to identify my LAN....however Resco Explorer seems to fix this issue.
Can anyone provide a comprehensive guide as to how to achieve the above....just annoys me how shockingly implemented WinMo networking is!
Thanks again - all help appreciated.

Sorry, I have no solution for what you ask.
Wiggz said:
I think I have sorted the Wifi connection issue when connecting to my network...I used to have to switch between "Internet" and "Work" for it to identify my LAN....however Resco Explorer seems to fix this issue.
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Lately I do have problems using my WiFi though. I have it all setup with my home router since months and had no problems. Then at some point (don't know when exactly), all programs (like the weather, opera, email) started to not be able to connect anywhere, while at the same time my HD reports it is connected to my home WiFi network.
Everything works fine (internetwise) when connected through Activesync.
I saw this "Internet" and "My Work" options too, and I also have Resco Explorer. Could you please explain what it is you have sorted out in case it helps people ?
Edit: here's the problem thread

Wifi problems

Hi! Sorry for this message, but I really didn't find a topic that would answer my question. My phone shows that the wifi is connected to my home network, but I can't acces any internet pages, or even update weather. My laptop which is also connected to the home wifi is working properly. I just recieved my phone from the servis, I explained the problem with the wifi, and they said that it should work OK, and that there is no problem with the hard or softwear!! I would appreciate any help from you guys. Many thanks!

pinot112 said:
Hi! Sorry for this message, but I really didn't find a topic that would answer my question. My phone shows that the wifi is connected to my home network, but I can't acces any internet pages, or even update weather. My laptop which is also connected to the home wifi is working properly. I just recieved my phone from the servis, I explained the problem with the wifi, and they said that it should work OK, and that there is no problem with the hard or softwear!! I would appreciate any help from you guys. Many thanks!
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The issue is probably in your connection settings, Settings\Connections\Connections\Advanced\Select Networks.
Can't tell who your provider is so can't help you from there.

My provider is SIMOBIL. But why should my problem with wifi connection be connected to my provider? Isn't wifi totally seperated from that? Cause my SIMOBIL network works just fine, it's the wifi that says it's connected and doesn't work at all. Thanks!!

Make sure that your IP and DNS settings are correct in the D2. Also any encryption as well.
Are you connecting to a router? If so, make sure your security settings are correct, and allow the D2 to access the internet, ie, allowing the MAC address.

I need to enter my MAC address in my router and can't find it on my TD2 (model T5358) and my manual is only in Chinese, so that's no help. I searched "MAC Address" in the topaz fourm but didn't see the path to follow to find it. If you know how to find it, any help would be appreciated.
Thanks.

MI 99XPL said:
I need to enter my MAC address in my router and can't find it on my TD2 (model T5358) and my manual is only in Chinese, so that's no help. I searched "MAC Address" in the topaz fourm but didn't see the path to follow to find it. If you know how to find it, any help would be appreciated.
Thanks.
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Click to collapse
Turn on Wi-Fi, then Settings\Connections\Wi-Fi\Advanced\ (or Comm Manager\Wi-Fi\Advanced\) then switch to tab Advanced

pinot112 said:
Hi! Sorry for this message, but I really didn't find a topic that would answer my question. My phone shows that the wifi is connected to my home network, but I can't acces any internet pages, or even update weather. My laptop which is also connected to the home wifi is working properly. I just recieved my phone from the servis, I explained the problem with the wifi, and they said that it should work OK, and that there is no problem with the hard or softwear!! I would appreciate any help from you guys. Many thanks!
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Click to collapse
i experience the same thing, but after i change the router WEP encryption key from hexadecimal input back to character input, it works flawlessly. think phone just not support hexadecimal encrype key??

Try to set the Power Management slider to Best Performance in the wifi section. I experienced that some ROMs need to be set like that to work, otherwise the symptoms are like yours: phone "looks" connected but no traffic is going on..

What protocol/standard is your wifi?
I have notice that since I replaced my wireless G router with an N router (same brand - D-Link), that my connection only lasts for a few seconds while I'm active. After a minute, or any delay in activity, my connection is invalid and I get 404 errors. I had no trouble surfing for hours before, and my laptop seems fine, so I'm not sure where to start troubleshooting.

SOLVED: wifi connected but no internet. Help

Hi guys I am having an anoying problem with my phone.
I connect my Wifi to and ad-hoc connections which works fine for all devices.
The connect is stable and almost 100% quality
The problem is that the phone doesn't have any data transfer, I can get online for but for only a few seconds like update Weather and open a page, then is like offline the Wifi stays connected.
I tried using both settings connects to internet and to work, I got the same problem.
Can please someone help, it must be a problem in the settings, I am new in WM phones

Have you checked if you need to put in a security code? Is signal strength ok? And sometimes you have to wait quite a while for the webpage to be downloaded.

Frank Caarls said:
Have you checked if you need to put in a security code? Is signal strength ok? And sometimes you have to wait quite a while for the webpage to be downloaded.
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I have WEP code inserted, the signal is very strong 90 to 100% I am really close to the source.
The pages open pretty fast but after some seconds it doesnt open anything neither Skype or Weather works but the connection stays on.
I even try static IP and still got the same issue, I wounder whats is the problem, Saturday I will connect it directly to router instead of an ad-hoc to see what the results may be.

I really need help with this... It is so anoying.
I do not understand, yesterday it worked all day, and today is not working only for a few seconds and the only thing I touch was trying to connect to a network in different place.
Does anyone have any idea? Any info could be useful

I think I just found problem. DNS It seems that the phone the last dns added. What I did now was to delete the dns numbers so the server may add it again. It is working again.

having a bad problem
i have htc touch p3450 and i try to connect into a wifi in a mall it connects but the problem is i cannot brows the internet neither weather does not operate even in the house ,... why?? its very annoying,.. i am connected to a wpa-psk and tkip in the house using psp but my phone not... help please..

Dominguez_213 said:
i have htc touch p3450 and i try to connect into a wifi in a mall it connects but the problem is i cannot brows the internet neither weather does not operate even in the house ,... why?? its very annoying,.. i am connected to a wpa-psk and tkip in the house using psp but my phone not... help please..
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I'm sure your problem needs some helping, but you're posting in the wrong device forum for that. This is the Iolite section.
By the way, the original problem is solved already, so this is considered answered.
Closed.