[Q] [P] My N7 not start - Nexus 7 Q&A, Help & Troubleshooting

Today I bought the Nexus 7 device really nice but I have a problem with
At first I tried to turn it on and it will not start at all
I tried to link it to a charger but it did not work
What could be the problem? I did something wrong?
Hope to help :/

blior32017 said:
Today I bought the Nexus 7 device really nice but I have a problem with
At first I tried to turn it on and it will not start at all
I tried to link it to a charger but it did not work
What could be the problem? I did something wrong?
Hope to help :/
Click to expand...
Click to collapse
If you bought it today just exchange it. Unless you did something on the software level.
Sent from my Inspire 4G using xda premium

It would be better if you take it to the service center.

Connect it to the charger and press the on off button for about 30 seconds if it still doesn't switch on, take it back to the shop.

Samethung happened to me left it for a day tried to turn it on and I could see the backlight on so I plugged it in the charger and it started working again.
Sent from my SGH-T999 using xda app-developers app

Related

n7 just died, how can i wipe data before exchanging??

My N7 just randomly died. It's been working great for a month and now suddenly won't turn on. The battery was very low and it probably shut down from that. But after plugging in to recharge, nothing!! No power, won't turn on, has no indication it's charging ... totally dead. I bought retail but if i return it now, my data is not wiped. I'm afraid that after i exchange it, anyone either at the store or at google/asus that gets it back and gets it turned on will have access to all my accounts.
any suggestions?
does it connect when you plug it via usb?
Sent from my Nexus 7 using xda app-developers app
testaccount said:
does it connect when you plug it via usb?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It's 100% dead so it doesn't connect at all, not power not usb. Very weird, it's had zero issues until now and it just randomly died ... no trigger
Since you didn't provide info on how you were trying to charge it...
o are you using the OEM charger and cable?
o how long did you let it charge (let it go a couple hours)
o When you try to start it up after letting it charge for a while, press and hold the power button for a long time 30+ seconds
If you can't get it to ever power on, you will never get the data off since that is the only way to access the memory on the device.
I'll just leave this here...
http://forums.androidcentral.com/ne...ide-factory-image-restore-your-nexus-7-a.html
Sent from my Nexus 7 using xda premium
marty331 said:
I'll just leave this here...
http://forums.androidcentral.com/ne...ide-factory-image-restore-your-nexus-7-a.html
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
How do you propose he do this when the device won't even power on?
Sent from my Galaxy Nexus using Tapatalk 2
nhizzat said:
How do you propose he do this when the device won't even power on?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Just trying to help. He may need to leave it on the charger overnight and try tomorrow.
Sent from my Nexus 7 using xda premium

ASUS TF101 Does not turn on unless plugged in...

So... I cannot turn on my Asus tf101 unless I plug it in to a power source, once the screen lights up I can unplug it immediately and it functions normally when turned on. I bought this device refurbished from best buy a few months back, I dealt with the issue but now am looking to sell it. Any ideas on how to fix this? I have never rooted the device, however I have tried factory resets and cold boots.
mled203 said:
So... I cannot turn on my Asus tf101 unless I plug it in to a power source, once the screen lights up I can unplug it immediately and it functions normally when turned on. I bought this device refurbished from best buy a few months back, I dealt with the issue but now am looking to sell it. Any ideas on how to fix this? I have never rooted the device, however I have tried factory resets and cold boots.
Click to expand...
Click to collapse
Are you holding the pwr button long enough. If so,it sounds like the switch is bad.
I hold the power button for 12 seconds and try it with different variation holding volume keys. It functions fine when the device is powered on.
Sent from my Galaxy Nexus using xda app-developers app
It could be a bad battery or your charger is only giving enough to power the device on. I would try a new charger first.
Sent from my Transformer TF101 using xda premium
But once powered on, it functions flawlessly. The only issue is turning it on.
Sent from my Galaxy Nexus using xda app-developers app
I'v got the same problem. So +1. Any ideas?
I have the same problem, i am actually talking with the Asus Support Centre
I emailed them. All I can do.
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mled203 said:
I emailed them. All I can do.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Do you have the keyboard docking station for it?
Are you on custom ROM or OEM?
What "app killers" are you running?
Some custom ROM's have had similar issues a long while back. maybe yours is getting that issue IF your running custom.
Keyboard dock, if you have it, does it do the same thing for powering on, where it needs to be plugged in to start the screen?
I only ask about the app killers because I had experienced a similar issue about a year ago due to an app killer I had installed. Removed it, and the phone worked fine. Put it back on and it reverted back to having to be plugged in to start the screen.
Have you tried a clean wipe of everything on the tablet? And I do mean CLEAN, no dirty flashes here (keep your pants on bud).
Lastly have you given the charge port a good ole blow out lately? Long bursts aren't really going to do any damage, but I would stick to short quick bursts of compressed gas, again NO VACUUM CLEANERS. They create static and the charge port is quite susceptible to static discharge.
I know your pretty intelligent, but let me put it out there again. DON'T be a fool and use alcohol on your tool.
This post made me laugh. I do not have the keyboard docking station. I have never installed any task killers as I do not believe in them. The tablet has been running the stock ROM the whole time and has never been tampered with.
Sent from my Galaxy Nexus using xda app-developers app
And yes I have done a factory reset twice with no success.
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mled203 said:
And yes I have done a factory reset twice with no success.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
But you never said if you gave the ole girl a good ole cleaning in the slot.
I would venture to say that you need to send it in to Asus or take it back to Best Buy (if your able to). It sounds like there may be a voltage issue with the digitizer or the inverter.
And NEVER EVER EVER Invert your digits while cleaning out the slot.
You also didn't say if you went deep up in the ole girl and gave her a good rootin.
I'm working with Asus right now and of course there's something wrong with my serial number. Nerve been rooted. Blew it out and that did nothing.
Sent from my Galaxy Nexus using xda app-developers app
mled203 said:
I'm working with Asus right now and of course there's something wrong with my serial number. Nerve been rooted. Blew it out and that did nothing.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Please keep us posted as I am curious to know how ASUS customer service is to deal with.
Well, I am trying to send my TF to Asus to fix the problem and they are a bit annoying. I have just dealt with HTC before and that was wonderful, but here they have send me 4 emails asking me to wipe, to update and to do everything that I have already done, and after that they have sent me to another web to fill another questionary. With HTC I just had to told them the IMEI and in 4 days I had my phone back
I had similar issue with mine. It was one of the reason I took back to best buy and used the buy back.
I then picked up the Nexus 7.
Sent from my Nexus 7 using Tapatalk 2
I had a similar issue, do you use your device often ?
I figured out after a couple of months that each time it showed this behaviour the battery was in fact empty and it was in fact the root of the problem.
My transformer take much longer time to boot when plugged even with a full battery, and when it's empty it doesn't boot at all.
I must plug it, wait for it to be enough charged to boot unplugged, and do so. Then plug it back when started.
Considering that the transformer on stock cannot shut off when plugged to its keyboard (or even to USB ? Or is it just mine ? When I shut it off plugged to the keyboard then close it, it boot on again) When the tablet is left for several days unused the battery will be empty.
Sent from my Transformer using xda app-developers app
Yes I do. But even if the device is fully charged it will still not power on unless plugged in and I don't have the dock.
Sent from my Galaxy Nexus using xda app-developers app
Ok, sounds to be a totally different issue then, sorry
Sent from my Transformer using xda app-developers app
mled203 said:
Yes I do. But even if the device is fully charged it will still not power on unless plugged in and I don't have the dock.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Do the power and volume buttons work normally once fully booted? I have had similar issues, one was improperly seated power button, the other was a loose ribbon cable way down in the guts of this beast. Also, was this happening the whole time you've had it , or after a firmware update?
Right now I'm dealing with one that the screen won't stay on once I get into ics unless I'm plugged in. I went in and noticed that if the auto brightness wasn't set, it works. So I tweaked the settings in display time off when unplugged and uninstalled some screensaver app, and now it's working fine. It was probably the first thing, even though was already set to one minute. Anyway, just letting people know sometimes it isn't hardware. But the op probably is since he's done factory reset.

[ Q ] not turning on

So my nexus had been unplugged and without charge for about 3 weeks or so, I've been very busy at work. I try and connect the tablet so that i can use again and the screen flickers for an instant and nothing happens, I don't see the white icon charging animation and no response after that. It's my tablet done or is there a solution for this. Thanks to anybody that can help.
Sent from my SPH-L720 using xda premium
Have u tried to unplugged the battery for a couple minutes?
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Qijos said:
Have u tried to unplugged the battery for a couple minutes?
Sent from my WT19i using xda premium
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Click to collapse
Yes sirrr and no response
Sent from my SPH-L720 using xda premium
Ok, I don't really know what exactly the problem is. But I think the battery seems to be dead. because if it is still good, at least it shows the indicator light when it's plugged with charger.. If u have a simple tool to test battery energy maybe u can find out. or maybe try another battery..
Leave it plugged into the charger for a good while and then hold down the power button hard, for about 30 seconds. See if that forces it on.
How long did you leave it plugged in for? It may take a few hours...
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It was plugged for like an hour or so and no dice.
I think im screwed
Sent from my SPH-L720 using xda premium
Not sure if it would help your specific problem, but my thread covers every fix known-to-man for issues such as yours. Check it out if you haven't yet.
-bk
Try leaving it plugged in overnight. I once had a laptop battery die on me, had to plug it in for like a week before it would turn on again.
Sent from my Nexus 7 using xda app-developers app
Your device is hibernating to prevent further damaging the battery. Plug it in... boot to bootloader... select power off using the volume keys... the tablet will now charge normally
Sent from my SCH-I545 using Tapatalk 4 Beta
najaboy said:
Your device is hibernating to prevent further damaging the battery. Plug it in... boot to bootloader... select power off using the volume keys... the tablet will now charge normally
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks will try as soon as i get home
Sent from my SPH-L720 using xda premium
I want to thank everyone that pitch in to help finally got it up and running, i thought it was dead. Thanks again for the help i really appreciate it
Sent from my SPH-L720 using xda premium
nexus issue
SpartanVissepo said:
I want to thank everyone that pitch in to help finally got it up and running, i thought it was dead. Thanks again for the help i really appreciate it
Sent from my SPH-L720 using xda premium
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Click to collapse
hi
My problem is solved, I have a friend who had the same problems with the tablet Nexus 7 16GB, the back of the unit opens easily with just a fingernail to open a case as remote and actually the battery plug is not fully inserted into the camera, a little bit of nail to reconnect the cable and now my tablet displays well 100% load.
niamé said:
hi
My problem is solved, I have a friend who had the same problems with the tablet Nexus 7 16GB, the back of the unit opens easily with just a fingernail to open a case as remote and actually the battery plug is not fully inserted into the camera, a little bit of nail to reconnect the cable and now my tablet displays well 100% load.
Click to expand...
Click to collapse
Yup - there is a sticky that covers this method, and all the other methods as well. For anyone else suffering from similar N7 issues, be sure to check it out. Either go to stickies in this Troubleshooting section, or use this link.

How do I finally fix this instant battery drain problem?

i hope some of you have experienced this. i'm on carbon rom right now. sometimes when i'm in the middle of an app, it's just turn off and when i plug it in and turn it on the battery is at 0%. i've done a factory reset.
I have never had that happen before. Does your battery meter move? Like does it say sit at 50% for ages then all of a sudden your phone turns off.
Sent from my Nexus 4 using Tapatalk
no, but it does happen around 50% from my experience.
rty1138 said:
i hope some of you have experienced this. i'm on carbon rom right now. sometimes when i'm in the middle of an app, it's just turn off and when i plug it in and turn it on the battery is at 0%. i've done a factory reset.
Click to expand...
Click to collapse
Try out another ROM to see whether the battery drain still happens. If no, then it's the ROM's kernel.
Yeah I would try another rom or hell even stock. Maybe your battery is defective if a new rom doesn't help
Sent from my Nexus 4 using Tapatalk
How do you charge your phone? Using the stock wall charger?
usb from laptop
This used to happen to a friend of mine when the service centre guys open the phone they discovered that the battery was leaking so they had to change the battery the problem finally went away
Sent from my Nexus 4 using XDA Premium 4 mobile app
arpitnathany said:
This used to happen to a friend of mine when the service centre guys open the phone they discovered that the battery was leaking so they had to change the battery the problem finally went away
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
bought a battery. worth a try i guess.

[Q] Nexus 4 possible battery issue?

Hello I'm new to the nexus 4 forms. Okay so today I traded my Galaxy note 1 for the nexus 4 and the HTC One x. I was really excited to see the nexus 4 for the first time. Upon looking at it, the screen had 3 cracks in it but the person said it still functions fine. Cracks don't really bother me that much anyway. He also said that it needed a new battery and that the phone can still be turned on/used. When I went home I plugged it in and I saw a flashing red-light. Then a few minutes after I saw the charging icon on the screen. I waited abit more and tried powering on, the battery icon disappeared and I saw the flashing red light again, I left it alone for about 30m+ and when I looked at it I saw the battery icon filling up and down but there was no raise in charge. So I started looking things up. I have tried opening the phone and disconnecting the battery on and off the board, stripping a USB cable with the + and - connections putting it on the battery for 13-15mins plugged into a laptop (I used my playstation 2), and that didn't work. What I then did is take the battery out and plugged in the charger only. I managed to get into the bootloader screen but when pressing start I see the Google word and it just shuts off. Awhile later it just got to the point where when I plug in the charger the red light blinks and stays that way (occasionally I will see the charging logo). I will buy a new battery if needed I just wanted to make sure there's something I didn't try yet, or confirm the battery is the issue. There doesn't appear to be any water damage and everything looks clean inside the phone. I can post a picture of the battery if needed. Hopefully this phone isn't dead and can be working again, I saw afew videos called the red light of death where the nexus 4 was plugged in with a steady red light appearing with no charging at all, mine only flashes so I think that is a good sign. I guess I will plug it in all night when i go to sleep hoping for it to turn on in the morning. I've also already called lg and they have horrible service... Please let me know if there's anything else I can try. Thanks!
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Anyone?
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
I mny opinion it is definitly the battery issue,cause it is booted withput it. Just buy new battery and you will be good to go
Sent from my Nexus 7 using xda app-developers app
Ra1nst0rm said:
I mny opinion it is definitly the battery issue,cause it is booted withput it. Just buy new battery and you will be good to go
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Well it didn't really boot. I only could make it to the bootloader.
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TeChNoC4AzY said:
Well it didn't really boot. I only could make it to the bootloader.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I know.It dont boot to rom cause it need more power than usb so it cant do this without battery
Now I'm starting to wonder if the touchscreen will even work right.. I mean look at this..(i put a pic) Do you think the touch will be okay? The glass is all that got damaged, the lcd Is perfect though. I'm going to get it replaced soon enough hopefully.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
^^^^
99.9999% touch screen will not work.
RolF2 said:
99.9999% touch screen will not work.
Click to expand...
Click to collapse
You gotta be kidding right... Dang. So one Crack will make it not work? I mean I'm on my HTC Droid and I was able to still use it 100% normal after dropping and cracking the screen slightly.
Sent from my Incredible 4G LTE using XDA Premium 4 mobile app
we are talking about LG nexus 4 , not a htc. Nexus 4 digitizer is made directly on front glass.

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