n7 just died, how can i wipe data before exchanging?? - Nexus 7 Q&A, Help & Troubleshooting

My N7 just randomly died. It's been working great for a month and now suddenly won't turn on. The battery was very low and it probably shut down from that. But after plugging in to recharge, nothing!! No power, won't turn on, has no indication it's charging ... totally dead. I bought retail but if i return it now, my data is not wiped. I'm afraid that after i exchange it, anyone either at the store or at google/asus that gets it back and gets it turned on will have access to all my accounts.
any suggestions?

does it connect when you plug it via usb?
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testaccount said:
does it connect when you plug it via usb?
Sent from my Nexus 7 using xda app-developers app
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It's 100% dead so it doesn't connect at all, not power not usb. Very weird, it's had zero issues until now and it just randomly died ... no trigger

Since you didn't provide info on how you were trying to charge it...
o are you using the OEM charger and cable?
o how long did you let it charge (let it go a couple hours)
o When you try to start it up after letting it charge for a while, press and hold the power button for a long time 30+ seconds
If you can't get it to ever power on, you will never get the data off since that is the only way to access the memory on the device.

I'll just leave this here...
http://forums.androidcentral.com/ne...ide-factory-image-restore-your-nexus-7-a.html
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marty331 said:
I'll just leave this here...
http://forums.androidcentral.com/ne...ide-factory-image-restore-your-nexus-7-a.html
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How do you propose he do this when the device won't even power on?
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nhizzat said:
How do you propose he do this when the device won't even power on?
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Just trying to help. He may need to leave it on the charger overnight and try tomorrow.
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Related

Is there a fix for slow charging issue?

Since i updated my device to 4.2.1 charging my nexus 7 really get slow..... It takes 6 hours to 7 hours to fully charge. Im using the cable and charger that it came from the unit.
Is there a fix for this one? Thanks.
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AW: Is there a fix for slow charging issue?
Check whether the device charges in USB mode. It can happen for some reason I don't know. In this mode it charges much slower. I once had it happen when on AC.
It's on AC. It takes 6 hrs to fully charge from empty. =(
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Got a fix on the issue... Im rebooting my device everytime i charge it.
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ianmedina said:
Got a fix on the issue... Im rebooting my device everytime i charge it.
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What do you mean by rebooting it? I have the same charging problem. It needs about five to six hours for me to charge fully. How did you solve it? Is it really the problem of android 4.2.2?
Just try rebooting it or restart the device while charging. Im using battery widget reborn app, to see how many hrs left to make my nexus 7 to be fully charged.
Here's what i do,
Plug the charger then check after 2 mins on the app battery widget reborn how many hrs left to be fully charged, if it's says more than 4 hrs or greater than that. Hit the power button and restart your device. Once the device booted up, check the remaining time left on charging if it's improved to 3 hrs or less to fully charged your device.
Try it. It's working fine for my nexus 7.
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ianmedina said:
Just try rebooting it or restart the device while charging. Im using battery widget reborn app, to see how many hrs left to make my nexus 7 to be fully charged.
Here's what i do,
Plug the charger then check after 2 mins on the app battery widget reborn how many hrs left to be fully charged, if it's says more than 4 hrs or greater than that. Hit the power button and restart your device. Once the device booted up, check the remaining time left on charging if it's improved to 3 hrs or less to fully charged your device.
Try it. It's working fine for my nexus 7.
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I tried the app you mentioned. But the remaining time it indicates isn't equivalent to the real time used. Maybe this app doesn't work for my device, it still needs four to five hours for my nexus being fully charged. Anyway, thanks for your reply.
Sent from my Nexus 7 using Tapatalk HD
Or you may try to go to bootloader, then turn it off.. Unplug the charger, then put it back in then turn on your device.. It works for me.
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[Q] brick nexus 4 help!!!

Hi guys a little while ago I was installing a rom and as soon as he had finished installing the phone is turned off and will not turn more except that the red led peravore able to help me what should I do??
fenix994 said:
Hi guys a little while ago I was installing a rom and as soon as he had finished installing the phone is turned off and will not turn more except that the red led peravore able to help me what should I do??
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Click to collapse
Seems you have the red light of death ( RLOD) . Can you get into the boot loader?
Plug in the charger, hold power button and volume down button. If you can get into bootloader then use the volume key to select "power down" and use power button to choose that option. Then just leave the phone plugged in for a while.
I've had it only take maybe 5 minutes and other times take an hour. Try turning it on, if it just vibrates then shows the Google screen and reboots then redo the steps and leave it plugged in and let it sit for longer
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eminembdg said:
Seems you have the red light of death ( RLOD) . Can you get into the boot loader?
Plug in the charger, hold power button and volume down button. If you can get into bootloader then use the volume key to select "power down" and use power button to choose that option. Then just leave the phone plugged in for a while.
I've had it only take maybe 5 minutes and other times take an hour. Try turning it on, if it just vibrates then shows the Google screen and reboots then redo the steps and leave it plugged in and let it sit for longer
Sent from my Nexus 4 using Tapatalk 2
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the fact is that I put this rom that had less than 40% of battery .. you put red LED lights up and flashes in the bootloader, however, there is not turn on at all ...
fenix994 said:
the fact is that I put this rom that had less than 40% of battery .. you put red LED lights up and flashes in the bootloader, however, there is not turn on at all ...
Click to expand...
Click to collapse
Plug it in and leave it for a while
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Check the file you flashed. Sounds like you flashed a ROM not meant for the nexus 4 like a nexus 7 ROM.
If that's the case you are bricked and only a JTAG will save it.
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If you can get in bootloader:
download the ROM from computer (correct one)
get into recovery
mount usb storage
put ROM in phone
flash rom
wipe
reboot
you might have to hold power and volume down for awhile.. 10+ seconds
You posted this in the wrong forum btw.. next time Q&A would be appropriate
eminembdg said:
Plug it in and leave it for a while
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I put in charge and you do not even see the light that says it is charging: (
fenix994 said:
I put in charge and you do not even see the light that says it is charging: (
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What's the name of the file you flashed?
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El Daddy said:
What's the name of the file you flashed?
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this FoxHound_Rising_2.4_Full-Essential_JellyBean
That's a galaxy ROM wrong phone send in for JTAG don't know anyway around it
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monte666 said:
That's a galaxy ROM wrong phone send in for JTAG don't know anyway around it
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what would it be and how do you do the jtag? ... is there another way?
fenix994 said:
this FoxHound_Rising_2.4_Full-Essential_JellyBean
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Looks like that is a gs2 ROM. Only way to save it is JTAG.
For future reference only flash Roms made for the device you are using.
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Wow, just wow
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See if you can power it on in the download mode. I forgot the button combo, but it's volume up or down (or both) and power.
eminembdg said:
Wow, just wow
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Sounds like a troll to me.
RussianBear said:
See if you can power it on in the download mode. I forgot the button combo, but it's volume up or down (or both) and power.
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It won't work. Its bricked just like all of the others who flashed roms or kernels not meant for the N4.
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https://www.youtube.com/watch?v=ak7J3AOElXk&feature=youtube_gdata_player
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fenix994 said:
what would it be and how do you do the jtag? ... is there another way?
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Is a machine that can rewrite your memory without turning the phone on their are some shops on the internet that do it. last I checked only other option is lg and they are going to be more expensive than a shop.
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lol oh look another thread of flashing wrong ROM -_-.
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monte666 said:
Is a machine that can rewrite your memory without turning the phone on their are some shops on the internet that do it. last I checked only other option is lg and they are going to be more expensive than a shop.
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there is a way to shake the ... brick?

[ Q ] not turning on

So my nexus had been unplugged and without charge for about 3 weeks or so, I've been very busy at work. I try and connect the tablet so that i can use again and the screen flickers for an instant and nothing happens, I don't see the white icon charging animation and no response after that. It's my tablet done or is there a solution for this. Thanks to anybody that can help.
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Have u tried to unplugged the battery for a couple minutes?
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Qijos said:
Have u tried to unplugged the battery for a couple minutes?
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Yes sirrr and no response
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Ok, I don't really know what exactly the problem is. But I think the battery seems to be dead. because if it is still good, at least it shows the indicator light when it's plugged with charger.. If u have a simple tool to test battery energy maybe u can find out. or maybe try another battery..
Leave it plugged into the charger for a good while and then hold down the power button hard, for about 30 seconds. See if that forces it on.
How long did you leave it plugged in for? It may take a few hours...
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It was plugged for like an hour or so and no dice.
I think im screwed
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Not sure if it would help your specific problem, but my thread covers every fix known-to-man for issues such as yours. Check it out if you haven't yet.
-bk
Try leaving it plugged in overnight. I once had a laptop battery die on me, had to plug it in for like a week before it would turn on again.
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Your device is hibernating to prevent further damaging the battery. Plug it in... boot to bootloader... select power off using the volume keys... the tablet will now charge normally
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najaboy said:
Your device is hibernating to prevent further damaging the battery. Plug it in... boot to bootloader... select power off using the volume keys... the tablet will now charge normally
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Thanks will try as soon as i get home
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I want to thank everyone that pitch in to help finally got it up and running, i thought it was dead. Thanks again for the help i really appreciate it
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nexus issue
SpartanVissepo said:
I want to thank everyone that pitch in to help finally got it up and running, i thought it was dead. Thanks again for the help i really appreciate it
Sent from my SPH-L720 using xda premium
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hi
My problem is solved, I have a friend who had the same problems with the tablet Nexus 7 16GB, the back of the unit opens easily with just a fingernail to open a case as remote and actually the battery plug is not fully inserted into the camera, a little bit of nail to reconnect the cable and now my tablet displays well 100% load.
niamé said:
hi
My problem is solved, I have a friend who had the same problems with the tablet Nexus 7 16GB, the back of the unit opens easily with just a fingernail to open a case as remote and actually the battery plug is not fully inserted into the camera, a little bit of nail to reconnect the cable and now my tablet displays well 100% load.
Click to expand...
Click to collapse
Yup - there is a sticky that covers this method, and all the other methods as well. For anyone else suffering from similar N7 issues, be sure to check it out. Either go to stickies in this Troubleshooting section, or use this link.

Nexus 7 Issues

It's weird, it only charges when It's off. But, when on it acts like It's not connected to the charger. I've tried factory resetting. It also won't connect to my computer, simply because it won't charge. I've searched here and I haven't seen a problem like it. I can still charge it when It's off.
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Traelyn said:
It's weird, it only charges when It's off. But, when on it acts like It's not connected to the charger. I've tried factory resetting. It also won't connect to my computer, simply because it won't charge. I've searched here and I haven't seen a problem like it. I can still charge it when It's off.
Sent from my SPH-D710 using xda app-developers app
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Hi ,
Do you charge it by OEM charging cable ? If so , you should use another cable and try charging by new one.Unfortunately , the OEM cable has problem with charging the device.
More info please. Are you rooted? What ROM/Kernel? Did you make any changes lately? When was the last time it worked right?
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Turning the phone on

Hi, so the short story is that my phone power button does not work, and its turned of because the battery finished and now its charged, what can I do to turn it on??
I don't think ADB works cause phone is off...
Any solution??
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Fix the power button
You could attempt just plugging it in and unplugging it a bunch, I have had some phones in the past that this works for, but if you are rooted I know at least one version of twrp recovery caused my phone to power on when plugged in and it would boot to recovery, from there you could just boot to os. Of course you would still need to get it to power on at least once first, so my guess is you need to fix the power button
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alipashang77 said:
Hi, so the short story is that my phone power button does not work, and its turned of because the battery finished and now its charged, what can I do to turn it on??
I don't think ADB works cause phone is off...
Any solution??
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Have you tried holding the button down for awhile? Like 15-30 seconds?
Sent with my Nexus® 10 minus 3
open phone, remove the power button board(its connected to the mobo with 2 golden pins, they just contact with mobo, so you can just lift away), and do a little short on 2 golden contacts on the mobo till phone turns on
Yes, i tried to hold it about 2 min, i'm sure this is hardware problem
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yes i'm rooted and I have the latest TWRP, which version was it?
demkantor said:
Fix the power button
You could attempt just plugging it in and unplugging it a bunch, I have had some phones in the past that this works for, but if you are rooted I know at least one version of twrp recovery caused my phone to power on when plugged in and it would boot to recovery, from there you could just boot to os. Of course you would still need to get it to power on at least once first, so my guess is you need to fix the power button
Sent from my Nexus 7 using XDA Premium 4 mobile app
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