Nexus 4 has black screen, not responding - Nexus 4 Q&A, Help & Troubleshooting

First time using Android, not sure what to do, the only things I can press are the power button and the volume buttons.
Everything has been fine for its first few days, battery was full. I think it went to a lock screen now I can't get the screen to respond.

RMA it dude

Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps

oupavoc said:
Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps
Click to expand...
Click to collapse
Thanks! I had the same issue this morning, this worked fine. No idea why it went blank though.

Thanks. Had the same issue. The phone was turned on and the volume buttons made that clicking sound, but no screen. This worked for me with some modification.
After holding volume down + power I had to release both and press power only to start it again.

Thanks for the solution
oupavoc said:
Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps
Click to expand...
Click to collapse
I was facing the same problem today. Solved it following the steps you mentioned. Thanks a lot man. :good:

Related

Reflashing the ROM

How to go to the Falshing ROM ? I got the Image from HTC.. and told me to do Vol Down plus Power on..
But I cant make it work ?
Any trick ?
Thanks
Turn the phone off completely.
Hold both volume up & volume down buttons and briefly press power on. Keep holding volume buttons till the screen comes on, then follow on-screen instructions.
johncmolyneux said:
Turn the phone off completely.
Hold both volume up & volume down buttons and briefly press power on. Keep holding volume buttons till the screen comes on, then follow on-screen instructions.
Click to expand...
Click to collapse
That's how you reset to the factory defaults.
What you want to do is to completely turn off your device and then hold the vol-down button while tapping once on the power button.
Toss3 said:
What you want to do is to completely turn off your device and then hold the vol-down button while tapping once on the power button.
Click to expand...
Click to collapse
What does that do then?
its called "hard-reset" if you do this.
you can reset your device.
regards
bR00k said:
its called "hard-reset" if you do this.
you can reset your device.
regards
Click to expand...
Click to collapse
I described a hard reset. I want to know what the other described method does.
johncmolyneux said:
What does that do then?
Click to expand...
Click to collapse
It's for flashing your rom.

How to start it up?

My phone is´nt starting up!
Is there any bottuns to press to start it in recovery mode or something?
Tried to start it with vol down but nothing happens?
Plz help!
I hope this post is not serious.
Gellenole said:
I hope this post is not serious.
Click to expand...
Click to collapse
My english is really bad but i give it onte more try.
I know how to start it up with the power button. But now after 2 months it´s dead. Nothings happends when i´m pressing power button or vol down + power button.
So why is´nt this serious?
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Tomen said:
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse
Tried now but nothing happends
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
how this was happening for you?
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
cMMY69 said:
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
Click to expand...
Click to collapse
I´ve had the charger in for 2 hours now but still nothing
jakem said:
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
Click to expand...
Click to collapse
Tried this serveral times but no luck..
Could maybe be a battery charger/battery or phone short (amnongst other things). I think it might be a return to supplier or HTC job. A backup battery charger/spare battery might help or it might waste time. Sorry.

Can't HARD RESET my Diamond2...

Hi all, guys. So, the problem is the following...
I need to hard reset mi topaz, but the VolUP + VolDown + PowerON method doesn't work. The 1234 method can't be performed since I can't access start menu. I didn't try the VolUP + VolDown + RED button when Topaz is turned on.
I think it's strange that method 1 doesn't work. It boots normally, like ignoring I'm pressing the two Volume buttons...
Any suggestion, solution, guys?
Thanks in advance!
The RED button method worked, but It's strange why the VolUP + VolDown + PowerOn method is still not working...
the soft reset and power buttons do the same thing, it just reboots the phone, and while phone starts to boot, before splash screen appears, is when you have to hold the volume keys.
So it would be;
Power on, THEN hold both volume keys immediately before device starts to boot,
or
Hit soft reset, THEN hold both volume keys immediately before device starts to boot
Did you do exactly this?
To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Bruce Inman said:
Power on, THEN hold both volume keys immediately before device starts to boot
Click to expand...
Click to collapse
This doesn't work. I think you got it mixed up.
ArtieQ wrote the correct way.
No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.
Bruce Inman said:
No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.
Click to expand...
Click to collapse
That's right! Thank you Bruce Inman, IT WORKS!
But the ArtieQ method is the one I always used... and the one that usually worked... but anyway, NOW IT WORKS! Thanks Bruce again!

HD2 with Android: How to force phone in boot mode (Tri Color)

Phone is super slow and the sound is messed up. I want to switch the phone back to original state with WM installed.
I cannot seem to get the phone back in tri color mode.
Power + Volume brings aMAGLDR V1.13
What am I doing wrong? Is there any other way to force the phone in tri color boot mode?
Thanks,
make sure phone is off then only press volume - button and then press power button.
it sounds like your waiting to long to hold the vol down and power button. you need to do that before the splash screen pops up, if the splash screen shows up its already to late. pull the battery out & then place it back in..hold power for just a split second and then press vol down. im not sure why but this seems to boot a little quicker for me doing it this way then holding power and vol down at the same time from the start.
Still no luck.
Remove the battery.
Press and hold "Vol down" key
Press Power for 2 sec.
Wait for 10 + sec. nothing happens.
Press and hold "Vol down" key
Press Power for 4 sec.
Wait for 10 + sec. nothing happens.
Press and hold "Vol down" key
Press Power for 8 sec.
Wait for 10 + sec. nothing happens.
Phone powers up.
"Stick Tgether"
aMAGLDR V1.13
Build: Feb 1 2011 03:46:07
by Cotulla 2011
Guy....just HOLD VolDown and press SHORT power button.
Are you sure your volume down button works?
It doesn't matter if you short press or long press the power button it works either way the main thing is the phone has to be completely off before first pressing and holding the volume down button and while it is still down press the power button and keep the volume down pressed until bootloader screen appears.
You can also try, with the phone off or on, press the volume down button and then press something into the reset button under the battery door quickly and keep holding the volume down button.
If none of these work let me know exactly what happens after you try these. Where does it go, does it start Android?
Sent from my HD2 using XDA App
It looks like the problem is the volume button.
I let the phone boot normally.
I noticed if I press the volume up button then the animation for vluome come up on the screen but if I press the volume down button animation does not appear.
Therefore, when I hold the volume down and press reset button, phone boots normally. I guess I am out of luck?
I am not sure how to bypass this problem but there have been others with your same problem search the other general forums for volume down button broken or something like that and I am sure there is some way to remap your buttons
Sent from my HD2 using XDA App
I don't think that you can remap it so it works on that early time on bootup.
baboog said:
Phone is super slow and the sound is messed up. I want to switch the phone back to original state with WM installed.
I cannot seem to get the phone back in tri color mode.
Power + Volume brings aMAGLDR V1.13
What am I doing wrong? Is there any other way to force the phone in tri color boot mode?
Thanks,
Click to expand...
Click to collapse
Try to hold down both UP + DOWN vol and then press POWER. Keep on holding it until you see the TRI color screen. This is a hard reset method, hope this works.
Just curious what ROM you currently running on the phone?
when in magldr can you scroll down? if so then the volume down works. magldr wont let you charge the phone in an off state so if you can scroll down. shut off phone or pull battery and wait like 15 seconds, than hold down the volume button than plug the phone in and you should be in tri-color screen if not than you need a new phone. hope this helps a little.

[Tip] Make the SOD's a little less annoying

If you're here at XDA, it means you flashed a ROM or two (or 10... 20... 1434240 )
If you've flashed any ROM, you probably encountered SOD's before.
You probably took out your battery and put it back in, in order to restart the phone.
But, recently I found out that you could just press and hold
Power Button + Volume Up Button
to restart the phone! (hard coded reset )
So as the title said, it won't prevent any SOD, but will sure make them feel less painful!!
hi,
i usally just press my power button for a few seconds and it reboots as well - i dont know if there is any difference if you press volume up as well.
best regards, dv
Correct procedure is: Home button + power button.
No, dervaganund is right. You can just hold your power button for a couple of seconds to shut down your phone, or hold it longer for about 8 seconds to reboot your phone. No need for volume or home buttons

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