Database Users

Blank Screen

Please help! I installed one nasty software and my screen is now blank, i want to hard reset but which buttons to press and hold?

hold both volume buttons on the side, and pres the power button, now it wil start in hard reset mode

WendigoNL said:
hold both volume buttons on the side, and pres the power button, now it wil start in hard reset mode
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Thanks very much.

what 'nasty' program was this so we can all avoid it?

How to start it up?

My phone is´nt starting up!
Is there any bottuns to press to start it in recovery mode or something?
Tried to start it with vol down but nothing happens?
Plz help!

I hope this post is not serious.

Gellenole said:
I hope this post is not serious.
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Click to collapse
My english is really bad but i give it onte more try.
I know how to start it up with the power button. But now after 2 months it´s dead. Nothings happends when i´m pressing power button or vol down + power button.
So why is´nt this serious?

Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Tomen said:
Never used it, but mabe
Leo HD2 UserManual
296 Chapter 14 Managing Your Phone
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default.
Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
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Click to collapse
Tried now but nothing happends

OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.

how this was happening for you?

Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.

cMMY69 said:
OK, can you make sure that you have got the external battery charger connected and switched on just in case you have a battery problem. Then try switching on or doing a reset (if it doesn't boot but there appears to be power). Just a thought.
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I´ve had the charger in for 2 hours now but still nothing

jakem said:
Try taking the battery out and then popping it back in before switching it on again. This is a known issue that occurs from time to time. There is no need to perform a hard reset as advised above.
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Tried this serveral times but no luck..

Could maybe be a battery charger/battery or phone short (amnongst other things). I think it might be a return to supplier or HTC job. A backup battery charger/spare battery might help or it might waste time. Sorry.

Can't HARD RESET my Diamond2...

Hi all, guys. So, the problem is the following...
I need to hard reset mi topaz, but the VolUP + VolDown + PowerON method doesn't work. The 1234 method can't be performed since I can't access start menu. I didn't try the VolUP + VolDown + RED button when Topaz is turned on.
I think it's strange that method 1 doesn't work. It boots normally, like ignoring I'm pressing the two Volume buttons...
Any suggestion, solution, guys?
Thanks in advance!

The RED button method worked, but It's strange why the VolUP + VolDown + PowerOn method is still not working...

the soft reset and power buttons do the same thing, it just reboots the phone, and while phone starts to boot, before splash screen appears, is when you have to hold the volume keys.
So it would be;
Power on, THEN hold both volume keys immediately before device starts to boot,
or
Hit soft reset, THEN hold both volume keys immediately before device starts to boot

Did you do exactly this?
To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:

Bruce Inman said:
Power on, THEN hold both volume keys immediately before device starts to boot
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This doesn't work. I think you got it mixed up.
ArtieQ wrote the correct way.

No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.

Bruce Inman said:
No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.
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That's right! Thank you Bruce Inman, IT WORKS!
But the ArtieQ method is the one I always used... and the one that usually worked... but anyway, NOW IT WORKS! Thanks Bruce again!

[Q] Phone wont hard reset or enter bootloader via volume buttons

I just got my HD2 it boots fine into the stock ROM. The only thing I did was HSPL it.
I noticed that I can't enter the bootloader via the volume button method nor hard reset it....
Any idea whats wrong?

vicso86 said:
I just got my HD2 it boots fine into the stock ROM. The only thing I did was HSPL it.
I noticed that I can't enter the bootloader via the volume button method nor hard reset it....
Any idea whats wrong?
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Do all of those buttons work when the phone is booted? If so, maybe you are doing something wrong. Never heard of this issue.

Yes, the volume buttons work in Winmo.

vicso86 said:
Yes, the volume buttons work in Winmo.
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Are you holding down the volume buttons, and then hitting the power button? You haven't mentioned that you are hitting the power button so I'm just wondering... Sometimes it takes a few tries to get it. Volume down and Power gets you bootloader. Volume up and down and power gets you a hard reset...

crisisinthecity said:
Are you holding down the volume buttons, and then hitting the power button? You haven't mentioned that you are hitting the power button so I'm just wondering... Sometimes it takes a few tries to get it. Volume down and Power gets you bootloader. Volume up and down and power gets you a hard reset...
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Yeah, I'm like 100% sure I'm doing things correctly. It just goes straight to the -t-mo introduction.
I've found one other post some guy saying the same problem maybe i'll PM him.

Does it matter that I'm not using the OEM battery?

Nexus 4 has black screen, not responding

First time using Android, not sure what to do, the only things I can press are the power button and the volume buttons.
Everything has been fine for its first few days, battery was full. I think it went to a lock screen now I can't get the screen to respond.

RMA it dude

Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps

oupavoc said:
Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps
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Thanks! I had the same issue this morning, this worked fine. No idea why it went blank though.

Thanks. Had the same issue. The phone was turned on and the volume buttons made that clicking sound, but no screen. This worked for me with some modification.
After holding volume down + power I had to release both and press power only to start it again.

Thanks for the solution
oupavoc said:
Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps
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Click to collapse
I was facing the same problem today. Solved it following the steps you mentioned. Thanks a lot man. :good: