[Q] Bluetooth call quality complaints - Nexus 4 Q&A, Help & Troubleshooting

Hi,
I was looking through the forum but could not find the answer. I wonder if anyone else have complaints about bad BT call quality? On my end everything works perfectly. BT headset pairs promptly (I have tried 3 different ones). Call quality is decent, but other party hears almost crackles only. Any fix? I have tried different roms with no success.

Related

Sound Quality is up to @#[email protected][email protected]

Hi, is it just me or is the quality of sound on the wizard realy bad?
The normal speaker used when making a call is barely audible and the people on the other side complain they are unable to hear me.
Playing wit the the AGC does not make a noticable diffirence...
And then... When using Bluetooth it is even worse. It is so bad that I no longer use my BT, and I have two BT headsets: A Bluetrek G2 and a I-Tech Stereo one.
Does anyone have any advice?
Strange, I don't ahve this problem and I also use a BluTrek G2

Skype Bluetooth Audio Problem

Hi
I have installed skype. Audio comes through the loudspeaker, I have tried to route it to bluetooth earpiece ( jawbone prime) or at least use the front speaker.
Unfortunately no results.
I have tried audiorouter V1.0.1, BTaudio and even fring, no results, audio is still coming through speakerphone.
There an option in Bluetooth-> advanced-> play systems sounds through bluetooth but the sound ( my voice ) is distorted to the person I am calling.
Sounds like my voice has been speed up.
Any resoultion ?
Have the same issue
I have a HTC TP2 w/Plantronics Voyager PRO and the same thing I sound like a chipmunk. Skype was no help. Has Anyone figured it out?
Thanks
David
bombastus said:
Hi
I have installed skype. Audio comes through the loudspeaker, I have tried to route it to bluetooth earpiece ( jawbone prime) or at least use the front speaker.
Unfortunately no results.
I have tried audiorouter V1.0.1, BTaudio and even fring, no results, audio is still coming through speakerphone.
There an option in Bluetooth-> advanced-> play systems sounds through bluetooth but the sound ( my voice ) is distorted to the person I am calling.
Sounds like my voice has been speed up.
Any resoultion ?
Click to expand...
Click to collapse
I had a similar problem, and have not found a solution, but instead I started using Skype To Go and instead of using Skype's software. it is just a regular phone call. Sound quality is much better, but it has it's limitations. I use skype almost exclusively for outgoing international calls and therefore it works for me. (it also works for me because I have a lot of unused minutes)

Bluetooth Audio Quality

(Update: 2/23/10: To replicate the problem, use a bluetooth headset, make a call, then walk away from the phone until you're almost out of range. That's exactly the problem I have when I'm holding the device, it doesn't matter where I am distance wise, the best audio call quality I get STARTS where most phones get when you're too far from the device. Ideas?)
After weeks (3 straight) of searching, I have to finally ask.
Does anyone else have an issue with the quality of their bluetooth connection (calls only) regardless of brand and distance from the phone?
I've purchased nearly 13 different bluetooth devices trying to fix this. Changing the distance from the actual handset (experimenting if there's a different to if the Hero is plugged in or not), the price of the bluetooth unit, what type it was (speaker phone unit only, carkit, headphones, ad2p or not, etc etc), and I still have a poor call quality call.
Reception isn't an issue, I've tried from full bars to almost no bars, and in every instance, when I disconnected the bluetooth and went back to using either speakerphone, headphones, or directly on the device, the noise went away.
You can only hear the noise when the remote party speaks, and it really sounds like the old analog bag phones in bad reception. Is there anything as far as changing settings on the bluetooth to improve the audio quality?
not really. the BT module sends information to the receiver and the receiver decodes that into audio. so you cant really set an EQ for BT with android at least so it basically depends on the receiving unit. while music is playing turn the volume down to 75% on the phone and thats the best quality you will get. im an audiophile and it works for me.
I have a Plantonics Stereo BT.
It works great on my Hero... Much better than my HTC Diamond!
Haven't had any trouble from my Jawbone 1. The sound quality isn't as good as it was on my TP, TP2 or Pre but it's ok. Haven't had any weird noises. But it does randomly disconnect from my Hero. Well the phone says it is still connected but I get no call notifications through it and when I answer, the audio is through the handset. Even right after I finish talking to someone through the BT. Gonna have to chalk it up to the Hero cause I've had no issuse with it on any other phones. Best BT ever in my opinion.
Yeah, I don't know. I have used the Jawbone II, Jawbone Prime, Moto H12, Moto H790, and Plantronics Voyager Pro all with no problems in sound quality, also audio quality is very important to me because I do have some hearing loss. My call quality with the Hero isn't quite as good as with my old Blackberry Curve, but it is still very functional as I use it at least an hour everyday. If you have gone through that many headsets it is quite possibly the device itself.
I don't know, I have 3 Hero's and I honestly don't like the quality of sound on any of them. One of them is just straight stock. I just wish I could get it with a clear quality as my old dumbphones have. I think I've been helped to discover the answer to my question, thank you all!

Why aren't bluetooth microphones supported?

I just assumed that I could use any bluetooth microphone for voip, voice recording etc. I currently do not have any bluetooth device but I tried 3 at a friends and they all paired for sound, but failed to work in using a voice recording app or a voip app. In a voip app the sound went strange (long sounds on the dial tone buttons) and then the sound resumed coming out of the tablet even though the headset device was showing as connected. Only a reboot solved this.
So I assume the bluetooth stack doesn't support recording, but why not? Isn't this a basic thing at this point? If I connect a bluetooth headset with mic that should be my input and output on sound for the time it is connected.
Or has anyone had success with a certain bluetooth model for recording?
No one can provide info on this? Is this the norm for tablets? I would assume even some ancient gingerbread phone would work with bluetooth headset/mic.
Does cyanogen team ever modify the kernel to include more functionality such as this?
I'd check other bluetooth threads around this section, but I've heard several people who've used bluetooth headsets with Nexus tablets. It may be a setting issue (particularly the device setting under bluetooth and the app settings concerning headsets).
-Ara
My Motorola HS850 works perfectly with the N7.
Sent from my Nexus 7 using Tapatalk 2
ExploreMN said:
My Motorola HS850 works perfectly with the N7.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Same here, Plantronics bluetooth headset works perfectly for voip calls using Talkatone.
Thanks for the info. I don't have the model names off-hand but I'll ask my friend what they were. I wasn't aware that once a bluetooth device was paried that there were any additional options. I was under the impression that it was simply pair and use. With the case of a headset/mic I assumed it was inherited as your sound output/input for all apps while paired. The voip I tried is csipsimple and a voice recording app. I'm glad to at least some models work but I hope it isn't hit and miss and you have to be selective of what bluetooth device you use but rather something I was doing.
I didn't expect there to be any settings as well because even with no bluetooth recording device paired, I don't see anywhere in the settings recording recording (like mic volume).
Can't get mine to work. Single ear set I don't even get sound. Just dead air all around. The Southwing SA505 stereo gets sound fine but no mic function and on Groove ip no sound or mic on single ear or stereo. I even checked the settings making sure bluetooth was selected.
I'm from Canada so I can't try talkatone as I can't get google voice. I now purchased a btheadset. It pairs fine and I hear audio in all apps but I haven't found one app yet that works with the bluetooth mic. I wanted a voip sip app. I've pretty much tried all the free ones and other users have posted comments of bluetooth issues as well. There are a couple of paid sip apps that claim to support bluetooth, but I don't want to buy them to only find they don't.
So yes, android supports bluetooth mics, my thread title is inaccurate, but it seems the vast majority of recording apps do not have proper bluetooth support. Can someone name any app besides talkatone, even a voice recorder that works with bluetooth so I can just test it?
I'm actually surprised it's this bad. Bluetooth audio isn't that cutting edge. It should pair and now act as your soundcard so to speak. I initially thought to blame the OS because I thought any app that requests to play a sound or record a sound, would be re-directed by the OS to now use the bluetooth device.
I'm pretty sure it works exactly like this on windows. Or for example, I have a usb headset on my pc. It shows up as a soundcard. I make it the default and every app now uses that. No developer had to code to use a usb headset/mic, it just works.
Again a little disappointed that it's been a little trying just to get a bluetooth headset to function properly. I tried 3 at my friends that all pair fine and work flawlessly on his playbook in all his apps, and now I bought 1 so it's hard to say all of these bluetooth headsets have quirks and don't work properly with android.
Still trying to get this working. It pairs fine, and shows in the bluetooth details as being connected with phone audio and media audio.
It's a Aluratek ABH01F which I've read great things about. It supports a2dp. I'm not too familiar with bluetooth and microphones so I'm not sure if there is anything else to check for android to support a bluetooth microphone.
I don't know why I didn't think of it before but I tried google's voice search and it doesn't work either. I can hear the audio fine, just no mic.
Can anyone confirm if google's voice search works with their bluetooth mic? You probably have to walk out of the room to verify it's not the units mic that is picking it up obviously.
I'm not convinced bluethooth mics work at all on the nexus 7. I could chalk it up to my headset just doesn't place nice with the nexus 7 but again I tried 3 bluetooth devices at my friends. I found this post on another site:
Well, I got around to testing a bluetooth headset. single earpiece, Avantalk AH28. Not the best, but it works fine with a phone. Paired with the tablet fine. I dialed on groove ip - dial tones came from the tablet, the ringing transferred to the earpiece, when phone was answered there was no sound transmission at all- not from the bluetooth earpiece, or from the tablet. Just dead air. Tried it twice.
2nd test- google music played from tablet- not into the earpiece.
I have a stereo bluetooth headset with mic that I can test with but will have to charge that one up first. Will get back to you.
************************************************** ****
Got to my stereo Southwing SA505 bluetooth test. It worked to play music from tablet beautifully. Did not work with groove IP- went in and made sure settings were set for bluetooth- Mic did not work.
Click to expand...
Click to collapse
http://www.nexustablets.net/forum/nexus-tablet-audio/985-does-headset-jack-have-microphone-capability.html
Again, I hear audio fine via bluetooth, so I wonder if some of you were thinking the bluetooth mic was working but it was actually the unit's mic.
This app called tapemachine specifically states it has bluetooth support. It fails for me when I change it to bluetooth in the settings, can someone else try it?
https://play.google.com/store/apps/details?id=com.samalyse.free.tapemachine&feature=nav_result#?t=W251bGwsMSwxLDMsImNvbS5zYW1hbHlzZS5mcmVlLnRhcGVtYWNoaW5lIl0.
So I'm starting to think my thread title is correct. If I am, I'm hoping there is a way to hack some file changing the available audio profiles. I've read others doing something similar with different devices when the manufacturer disable those audio profiles. I would find it doubtful that google/asus would do this though.
Anyway, if anyone can try that app, or confirm that say grooveip is using the bluetooth mic and not the device. An easy test is tap on the unit mic while recording and see if you or the person you are talking to hears that.
No one? I know a couple of you said it worked, but are you sure grooveip is actually recording via the mic? I can hear phone calls using various sip apps with bluetooth, but I know the mic isn't recording. One of the headsets my friend has is a Motorola MOTOROKR S9 Stereo Bluetooth Headphones. Link here: http://www.amazon.com/Motorola-S9-Bluetooth-Headphones-Packaging/dp/B0017KTOJK.
I've only tried stereo headsets, so maybe that is the issue. The Motorola HS850 is a single ear piece, I'm not sure what plantronics set you have.
I'd really appreciate if someone else can verify if bluetooth is working. If bluetooth recording in fact works with the nexus 7, I must be really unlucky with 4 headsets that don't, which I find highly unlikely or nexus 7 has poor bluetooth support. The only thing left is my bluetooth hardware is broken which I find even more unlikely. Aradreamer, you say you've seen several posts saying bluetooth works, but I haven't found one post explicitly stating bluetooth recording works. I found more post on other forums clearly stating it doesn't work.
sark666 said:
I'd really appreciate if someone else can verify if bluetooth is working. If bluetooth recording in fact works with the nexus 7, I must be really unlucky with 4 headsets that don't, which I find highly unlikely or nexus 7 has poor bluetooth support. The only thing left is my bluetooth hardware is broken which I find even more unlikely. Aradreamer, you say you've seen several posts saying bluetooth works, but I haven't found one post explicitly stating bluetooth recording works. I found more post on other forums clearly stating it doesn't work.
Click to expand...
Click to collapse
odd odd ...
first off i have the Nexus 7 16g with it rooted.
heres what i did first i bought the samsung HM1200 didnt thoroughly test that 1 because i figured it just wouldnt work with the device ( or was broken ) once i started to get all this screeching out of it... i heard sound momentarily then all it did was the screeching at different levels. returned it yesterday. then i added a couple more bucks ( about $27 total ) and got the plantronics M20 took it home and crossed my fingers. got it all it paired up and what not and ended up with the same condition except now the mic is working perfectly. i tested this thoroughly now over and over inside and outside and also away from the N7 to be sure the mic is working. this is great BUT i cannot hear any sound at all coming in to the N7 except the same screeching at constantly varying levels. this is with both grooveip and talkatone. i also tried uninstalling beats audio and rebooting but i read somewhere this wont change the drivers back to the originals and i still have the same condition. i just got the N7 about 3 weeks ago and the store where i bought it has a price guarantee so i am today planning to return it and get the N7 again but this time the 32g version. ( they got 2 left so i will be going ASAP. ) so almost all the work i put into setting this thing up is about to be wasted. still i am going to do it anyways. to me its just the point of getting the best i can with my available budget/resources and i can easily see this thing be full and kicking myself in the butt for not doing it. this time around i will test all of what i mentioned here BEFORE i root it. in fact i will only install the necessary apps ( grooveip/talkatone etc.. ) during testing. its a real pain in the butt but it is a MUST i have this thing working as a phone with BT asap. thanks for the input and i will report back later.
update: actually in a more quiet room i was able to hear myself on the BT headset but very very low and in the background behind the screeching. still will report back later with the new unit.
For some reason the Bluetooth headset profile on the n7 is totally broken. I tried MANY headsets and none of them work. It is either the drivers, the hardware or the kernel. I hope it fixable in the 3g version.
Sent from my Nexus 7 using xda premium
yep i am sitting here now with the 32g N7 and the first thing i did was try the BT unrooted and its the exact same thing screeching like mad can hear myself on the mic perfect from the other phone and can hear the other phone low in the background of the screeching on the N7 ugh
i have a temporary solution that should work till its sorted.... i need a new headset for my computer anyways so ill just make sure to grab one that is USB then when my OTG cable arrives i am pretty sure that should work. it will be corded but at least i can use the phone somewhat normally for free. ill let you know. now im off to rebuild the whole thing back to where i had it in the 16.
zip1212 said:
yep i am sitting here now with the 32g N7 and the first thing i did was try the BT unrooted and its the exact same thing screeching like mad can hear myself on the mic perfect from the other phone and can hear the other phone low in the background of the screeching on the N7 ugh
Click to expand...
Click to collapse
Bummer. Hopefully they fix it with 4.2 or with the 3G version.
It also seems that if you try to toggle speakerphone / BT headset in various voip apps the tablet will crash and restart.
I tried with GrooveIP, Talkatone and the build in phone app (After changing the framework-res.apk file).
I also noticed i had better luck getting the BT headset to fully (and randomly) work when doing outgoing calls. It never worked on incoming calls.
Any progress on this?
I've noticed the same problem and just returned a BT headset due to the problems in GrooveIP & Talkatone
As a side note I was able to get the BT headset to work as a MIC with the google voice commands by using the following..
- Soundabout
- Under BT settings set it to force mono BT mic
- Set audio to wired headset
Just as ref, I'm using my N7 in my car, so my setup may be a bit different.
But this worked, I was able to tell my N7 commands and it would read out the response over my car speakers.
Anyone had success with a USB mic? Curious if that will work.
I'm very interested in this thread too.
I have a 32GB nexus 7, rooted and unlocked. I have a Platronics M100 bluetooth earpiece. My goal is to be able to dictate to Evernote through the BT earpiece. It is pairing and under the connect settings it is showing up as "phone audio". But when I speak into it nothing is happening in Evernote. I also do not get media audio through the earpiece.
My Sony xperia Z accepts audio from bluetooth microphones, but only during a phone call.
When the call is terminated the paired bluetooth mic becomes inactive and the phones built in microphone takes over. I have tried many apps but none will accept audio from a BT mic.
I have tried a number of headsets and speakerphones and they all behave in the same way. Sound is not a problem as the BT speaker simply replaces the phones internal one when paired.
The xperia Z has a setting which claims to: " record audio through bluetooth headset if available", but this setting does nothing. I keep retrying the setting at every android update, to no avail. Currently at 4.2.2.
When I plug in a wired headset, the speaker and mic simply replace the ones in the phone. Why doesn't bluetooth behave in the same way?
This issue has been raised in many forums, in relation to many android devices, but never answered.

[Q] Poor bluetooth call quality on my side.

Hi everyone. I just got a Galaxy note 3 and its pretty great but I am having one issue. I have a Bluetooth headset that I love and it doesn't seem to be compatible with my new phone. When I make a call the sound on my side is very distorted and almost impossible to understand at any volume. The caller on the other end says that they can hear me fine. I know it's not an issue with the bluetooth headset as it worked fine with my last phone (Galaxy Note 1).
Any ideas on what would be causing the issue and how to fix it?
It would really bum me out if this headset won't work with my new phone. I went through about 5 other bluetooth headsets before I found one that the noise cancellation actually worked on.
Headset I have is the VXI Blue Parrot Express

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