Database Users

[Q] MTP USB Device problem

Today, When I connect my Nexus 4 to my computer it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc and also tried alternate drivers for Windows 7 32bit.
Anyone familiar with this problem and/or it's solution?
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anyone ?

hoangtungst said:
anyone ?
Click to expand...
Click to collapse
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.

edit.. oops, seems i cannot read.

Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.

gee2012 said:
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
Click to expand...
Click to collapse
i have tried but not succesfull
meangreenie said:
Easy way... Turn off USB debugging
Better way... Edit the mtp inf file so it works in USB debugging mode too.. U should find the info with a search.
Edit.. Note..you do need windows media player 11 installed on xp for mtp functionality.
Click to expand...
Click to collapse
Illudrium said:
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
Click to expand...
Click to collapse
I'm using windows 7 and media player version is 12. I just want to copy files

up

i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?

ofteno said:
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
Click to expand...
Click to collapse
same here

Sent from my Nexus 4 using xda premium

same here. Fix?

does anyone know ?

same here but after searching a while and only be able to connect via MTP I found this not a state of the art solution:
I use to rename the file I want to move/copy/paste from xxxx.zip or whatever in xxxx.jpg, even for roms anf kernel
for example I want to copy stremax.zip in my N4 /sdcard/
on the pc just rename it to stremax.jpg
connect via MTP
copy the renamed file to /sdcard
once disconnected use a file manager to rename it to stremax.zip and move/copy/delete or whatever you want
I know, it's rude, some developer is cursing my name, but it works..
other solution is installing airdroid but you need to be on same wi-fi network

Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2

Illudrium said:
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Click to expand...
Click to collapse
I have tried but unsuccesful
Sent from my iPad using Tapatalk HD

bump

i fixed my problem yay
i uninstalled the drivers and then installed the naked drivers and magic happened.
connect your device to your PC and then go into contro panel, device manager and uninstall and then install the drivers again

i will try , thank you

SD folder is not showing up while connect the N4 to PC

Hi,
I want to copy a zip file to the N4's memory.
But the folder is not poping up (a pop'ed up menu should open up when the device is connceted to PC) ... even not the menu.
The driver's are installed and the PC recognized the N4 (screenshot).
USB debugging is ticked in settings.
What could be the reason for that and how it can be resolved?
Thank you!
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first lets say u it wont work if ur phone is locked so unlock it.. and USB debugging isnt important for copying file.. can u check ur device manager on ur windows to see if nexus drivers are fully working?!

Try unticking USB debug.
Sent from my Nexus 4 with Tapatalk 4

H4midR3za said:
first lets say u it wont work if ur phone is locked so unlock it.. and USB debugging isnt important for copying file.. can u check ur device manager on ur windows to see if nexus drivers are fully working?!
Click to expand...
Click to collapse
If u meant to Bootloader - yes, i did made the unlocking procedure (by some tool called - N-Cry).
Is there a way to know it's do unlocked for sure?
In device manager (pc) i have this under "Samsung android device":
Google Nexus ADB Interface
AlbertoWayfarer said:
Try unticking USB debug.
Click to expand...
Click to collapse
Ofcourse - i did it.
Thank's very much ... hope to hear from you guys asap.

i meant unlocked like u press the power bottom and put ur password not ur bootloader try disabling and enabling ur driver on ur laptop or pc and see if it will work

Edit: I cannot copy the ZIP files...guess bc's it connected as a camera.
So it still - did not resolved.
----------------------------------------------------------------------------------------
Heyy...
Thank you for your solution.
I disabled and enabled it again.
Then, i chose it to be connected as "Camera (PTP)".
Fixed!
Thank you!
P.S: it's not wierd that the driver ("Google Nexus ADB Interface") located on device manager under "Samsung android device" ?

maybe it has the same driver as galaxy nexus :S no idea about these things so much

Yes it's weird, did you have also a Galaxy Nexus? But if now it works, don't mind
Sent from my Nexus 4 with Tapatalk 4

Maybe i should uninstall this Samsung driver?
Never had a Galaxy nexus at all.
It's working only in camera mode...can't copy files (zip) into the memory.

open notification bar and tap the usb connection option u shoud select media device (MTP) not camera.. i dont have any idea about the driver what it should have be but mine is like the pic i attached.

H4midR3za said:
open notification bar and tap the usb connection option u shoud select media device (MTP) not camera.. i dont have any idea about the driver what it should have be but mine is like the pic i attached.
Click to expand...
Click to collapse
It's on "MTP"...still not working.
Anyone knows if the N4 driver is the "OEM USB Drivers" from Google or anything else?

Try uninstalling and reinstalling the drivers if nothing is working, if you need the zip right now use AirDroid
Sent from my Nexus 4 with Tapatalk 4

yup thats right u can use airDroid or simply use Bluetooth
and also can u check devices and printers with usb connected?! is there any nexus 4?!

H4midR3za said:
yup thats right u can use airDroid or simply use Bluetooth
and also can u check devices and printers with usb connected?! is there any nexus 4?!
Click to expand...
Click to collapse
After uninstalling this "nexus..." driver , i connected the n4 again ("media") and now it 99% o.k.
Why "99%?
Bc's finaly it show's "nexus 4" on the device manager - but with a yellow "?"
Except for that - it looks like it working...the SD folder is now popping up.
Hope it is not just a matter of luck and in about 2 day's when i'll need it again - it will start doing that again.
Oh. how can i fix this yellow "?"
Thank you all !!

there are plenty of these sh*ts on windows.. dont care so much

[Q] USB access to phone is not working

I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
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gr4v1ty said:
I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
Click to expand...
Click to collapse
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?

SUDroid said:
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
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Click to collapse
Now after a reset of the phone, device isn't recognized and the connected as media device doesn't show up anymore. Tried more than 1 computer.

Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.

Elvind Anderson said:
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
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Click to collapse
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?

I have a feeling it is the charging port. I had a similar issue. Are you good with a soldering iron?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Before start working on the hardware, I suggest to investigate the software side further. Have you make a factory reset? (Worst case). Try enable and disable the USB debugging mode as well. http://androidteen.com/how-to-enable-usb-debugging-mode-on-android-devices/
Try to toggle both media file mode and camera mode. See what is the response from your device to pc.

gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Don't connect to the internet and connect your phone with the drivers uninstalled. This will dl the stock window drivers instead of samsung drivers.

SUDroid said:
Don't connect to the internet and connect your phone with the drives uninstalled. This will dl the stock window drivers instead of samsung drivers.
Click to expand...
Click to collapse
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..

gr4v1ty said:
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
Click to expand...
Click to collapse
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.

SUDroid said:
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
Click to expand...
Click to collapse
The device doesn't show in DM anymore...
EDIT : Problem solved itself. Today it decided to install the good drivers ...

[HELP] My Nexus 4 is no longer recognized

Hello, since the update to android 4.3 my Nexus 4 is no longer recognized by my Windows 7/8 computers.
I have tried many drivers and software NRT, I also formatted several times.
I've used both connections (MTP and PTP) and USB debugging mode.
Several micro usb cables
Now I know what to do and the problem is that the phone to bootloader unlocked so I do not know if Google agree to exchange it for free.
Desolated if I make mistakes but English is not my native language
Thank you in advance

I don't think you need to exchange it and Google should exchange it even if the bootloader is unlocked, provided you factory reset it I guess. And to re-lock the bootloader you just have to boot it into fastboot mode and type in the command line: fastboot oem lock
(Just follow this guide to return the phone to stock if you need: http://forum.xda-developers.com/showthread.php?t=2010312)
As for recognizing the device, maybe the MTP driver become unrecognized or conflicted, check in the Device Manager of your computer it should be called "Nexus 4" under Portable Devices. If it's not, right click on it and uninstall it. Then reconnect the phone and let it reinstall the driver, also try switching on and off USB Debugging option in the Developer mode.
If that still don't work, try this method: http://forum.xda-developers.com/showpost.php?p=35667806&postcount=23
Because this is likely a driver issue even if you get a new Nexus 4 your computer still might not recognize it. The issue is likely on your computer side, unless your phone's microUSB port is damaged somehow.

Thank you for answering.
I tried the command to lock the bootloader but it does not work because my device is not recognized
That catches image
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You need to install the adb/fastboot driver, again, follow the link I posted for instruction. But you can download the Universal Naked Driver here: http://forum.xda-developers.com/showthread.php?t=1996051
sent from xda premium app

I tried to update the drivers but Windows told me that the driver is already up to date

Uninstall it and also check the option to delete the driver, then rescan the devices and reinstall it.
sent from xda premium app

Without success

In that case I suggest do a clean Windows 7 installation and reinstall the drivers on a clean system . Or wipe out Windows completely and install the latest Ubuntu which will detect your device automatically.

OK I installed ubuntu, I 'll let you know

I just tried the live USB but it does not work ... I think I am forced to call Google for an exchange

androboy06 said:
I just tried the live USB but it does not work ... I think I am forced to call Google for an exchange
Click to expand...
Click to collapse
Did you try to update sdk manager, provided it is installed on your C: drive?
This 1st step has proven to be helpful for re-installing drivers which let you access adb and fastboot.
Bonne chance, mon ami

Yes, the SDK is installed and the drivers google
Merci

androboy06 said:
Hello, since the update to android 4.3 my Nexus 4 is no longer recognized by my Windows 7/8 computers.
I have tried many drivers and software NRT, I also formatted several times.
I've used both connections (MTP and PTP) and USB debugging mode.
Several micro usb cables
Now I know what to do and the problem is that the phone to bootloader unlocked so I do not know if Google agree to exchange it for free.
Desolated if I make mistakes but English is not my native language
Thank you in advance
Click to expand...
Click to collapse
I had simular issue.However if i am connected to USB and activate USB debugging, then windows sees the Nexus4 again as an MTP device, and stops as soon as i disable it. I know you said you tried that but still, thought i'd let you know.

I've ssay but thank you anyway

androboy06 said:
I just tried the live USB but it does not work ... I think I am forced to call Google for an exchange
Click to expand...
Click to collapse
Don't exchange it. After uninstalling the drivers, go to pdanet and get the drivers there. I was having the same issue and that fixed it

I've tried, maybe my problem is hardware and not software

androboy06 said:
I've tried, maybe my problem is hardware and not software
Click to expand...
Click to collapse
can you be precise bro
is it windows 8 or windows 7??

I have two PCs, one with Windows 7 and one with Windows 8

USBDView(download it), remove anything android and nexus involved, reboot and replug
Sent from my Nexus 4 using xda app-developers app

Hello, I have the same problem.
My phone is in the official service center,and the last information I have is that it needs logic board replacement which costs aproximately 230 euros.
They would repair it under warranty if it wasn't rooted and flashed with TWRP. Of course, I dont want to pay that amount of money, so I'll try to find to buy a N4 with cracked screen and/or back and take the board from it.
So, if anyone has the same problem, the only solution is replacing the logic board or using ADB over wifi if the kernel supports that feature. Nothing else will work

How to fix my GT-S5360

About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?

njmakunura said:
About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
Click to expand...
Click to collapse
Download USB driviers from internet and try to change the cable or port.
if not working send it to a repair center

There is no reason that odin won't recognise your device unless you have not installed the proper drivers. Search Web for Samsung adb drivers and install them.
Sent from my ST15i using Tapatalk

njmakunura said:
[...]Odin won't recognize the device.
Click to expand...
Click to collapse
Did it recognize the device in the past? Odin shouldn't be depended on Kernel/Rom, as long as you have the correct drivers.
Here is a good albeit slightly outdated guide (just use the up to date versions).

KaffeeKiffer said:
Did it recognize the device in the past?
Click to expand...
Click to collapse
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Souroking said:
Search Web for Samsung adb drivers and install them.
Click to expand...
Click to collapse
I have re-installed the samsung drivers, and every time I plug the phone into the computer, I get this notification:
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mohamedrashad said:
Download USB driviers from internet and try to change the cable or port.
Click to expand...
Click to collapse
I have tried several USB ports on the computer, and Odin still won't recognise the phone.

njmakunura said:
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Click to expand...
Click to collapse
Okay, good to know ^^.
Did you shut down all KEIS processes before starting Odin?
Which version of Odin are you using?
I've problems when using a version > 3.09, so maybe "downgrade" and use an older version.
Another possible problem: defective cable. I've heard that Odin may be a bit picky even if the cables connects fine under windows.

I too have the same problem ..... I ve tried everythng ...bt it is not at all recognized ... Bt earlier.. I ve twice flashed using odin...
Sent from my Q3000 using xda premium

Might be a problem with your pc try on a different one once.
And make sure you are not using a hub or an usb extender.
Sent from my ST15i using Tapatalk

Uninstall/reinstall drivers/KIES.
Use Windows XP/7
If you have the possibility: Try the process in a VM.

U can connect usb in deffrent port
And u can Get latest version of keis on the pc /u might need to remove any usb drviers like said before
If win 8/8.1
Run installation on prems of Admins
And compatiblty of win 7
If win 7 just run as admin

Try to use odin v1.85 connect phone to pc w/o the battery, then insert the battery while holding the volume down and home key

Thank you for all your help @mohamedrashad @Souroking @KaffeeKiffer @myaservip @epipok
I managed to get my phone working again! :victory:
I uninstalled Kies and drivers, re-installed Kies and drivers, and connect in different USB ports until it worked. I think the problem was to do with the drivers not being correctly installed (maybe the installation process was terminated before completion?)
Thank you again for everything! :smile: