Problems with Google Apps - Nexus 7 Q&A, Help & Troubleshooting

I just purchased my Nexus 7 yesterday and the default apps such as Play Books, Wallet, Play Magazines, Play Movies, Sound Search are all disabled by default. And after I enable them with Titanium Backup they are disabled after a reboot. When I try to use Play Books, none of my books will sync and a menu pops up saying I live in an unsupported country. I live in the United States and Play Books works without a problem on my S3. Oh, and the Play Books app also keeps having a menu pop up saying couldn't retrieve google play books library from google. Check your internet connection and try again. I've reflashed ROM. Done multiple factory resets. Wiped Play Books cache. Uninstalled and reinstalled with no luck. Anybody have a fix for this? And I bought the tablet from a local Sam's Club if that helps any.

jbreeze228 said:
I just purchased my Nexus 7 yesterday and the default apps such as Play Books, Wallet, Play Magazines, Play Movies, Sound Search are all disabled by default. And after I enable them with Titanium Backup they are disabled after a reboot. When I try to use Play Books, none of my books will sync and a menu pops up saying I live in an unsupported country. I live in the United States and Play Books works without a problem on my S3. Oh, and the Play Books app also keeps having a menu pop up saying couldn't retrieve google play books library from google. Check your internet connection and try again. I've reflashed ROM. Done multiple factory resets. Wiped Play Books cache. Uninstalled and reinstalled with no luck. Anybody have a fix for this? And I bought the tablet from a local Sam's Club if that helps any.
Click to expand...
Click to collapse
What ROM are you running? Is it an Android 4.1.2 or 4.2 ROM?
So you flash a ROM then restore the files from a backup you made with Titanium Backup? Are you restoring app + data only, not system data? What happens if you just install Books normally, it'll sync just fine with your Google account and everything, so you won't lose anything.
Or are you using a gapps zip file to flash after you installed the ROM zip? You're not using an Android 4.1.2 ROM with an Android 4.2 gapps zip are you?

jbreeze228 said:
I just purchased my Nexus 7 yesterday and the default apps such as Play Books, Wallet, Play Magazines, Play Movies, Sound Search are all disabled by default. And after I enable them with Titanium Backup they are disabled after a reboot. When I try to use Play Books, none of my books will sync and a menu pops up saying I live in an unsupported country. I live in the United States and Play Books works without a problem on my S3. Oh, and the Play Books app also keeps having a menu pop up saying couldn't retrieve google play books library from google. Check your internet connection and try again. I've reflashed ROM. Done multiple factory resets. Wiped Play Books cache. Uninstalled and reinstalled with no luck. Anybody have a fix for this? And I bought the tablet from a local Sam's Club if that helps any.
Click to expand...
Click to collapse
Go into settings and check your date and time.. This is what google uses to determine where you are. Also be sure that your google account.. From there website has the correct time and date zone..
The above should resolve your problem and is the most likely and overlooked cause...
Good Luck .....

RMarkwald said:
What ROM are you running? Is it an Android 4.1.2 or 4.2 ROM?
So you flash a ROM then restore the files from a backup you made with Titanium Backup? Are you restoring app + data only, not system data? What happens if you just install Books normally, it'll sync just fine with your Google account and everything, so you won't lose anything.
Click to expand...
Click to collapse
I'm running the stock 4.2.1. It's just rooted nothing else. Even when the device was fully stock I still had the same problem. I never restore date with Titanium Backup. I always redownload everything.

You're logged into your Google account and everything fine? If you were having this issue right out of the box, I'd take it back and explain the issue and get it exchanged, something doesn't seem right here.
---------- Post added at 03:43 PM ---------- Previous post was at 03:41 PM ----------
The only other suggestion would be is to contact Google, I've done that before with a Play Store issue/question, and it wasn't as bad as you'd think it would be. I'd explain the issue, and see what they say. Don't mention anything about being rooted etc, but it may be worth a shot there.

RMarkwald said:
You're logged into your Google account and everything fine? If you were having this issue right out of the box, I'd take it back and explain the issue and get it exchanged, something doesn't seem right here.
---------- Post added at 03:43 PM ---------- Previous post was at 03:41 PM ----------
The only other suggestion would be is to contact Google, I've done that before with a Play Store issue/question, and it wasn't as bad as you'd think it would be. I'd explain the issue, and see what they say. Don't mention anything about being rooted etc, but it may be worth a shot there.
Click to expand...
Click to collapse
Yep all other Google services work like Gmail, People, Currents, cards saved on Google Now all that syncs fine. But Play Books just keeps doing the same thing over and over. I already check the date and time formats on tablet and on Google account from my computer and all was correct. I'd really hate to return it, it was the last one they had.

if it were me, id return to stock, unroot, and put 4.2.1 on and go from there...

mongonexus said:
if it were me, id return to stock, unroot, and put 4.2.1 on and go from there...
Click to expand...
Click to collapse
Yep just did that and same results. Play Movies, Play Books, Google Wallet keep saying not available for my country. I live in Mississippi. Right now it is fully stock, locked bootloader, did a factory reset and still a no go. On the phone with Sam's now to swap it out.

before id return it , i would do a different download of the 4.2.1. and reflash like starting from scratch,, these 7s, flylikeamutherfuker for flashing and roll from there live happily google after,:cyclops:
---------- Post added at 06:12 PM ---------- Previous post was at 06:09 PM ----------
DONT PANIC ,, yet,lol

Sounds like your GPS is placing you outside of the country. Open maps and see if it thinks you're in Africa or Asia.
Sent from my Nexus 7 using Tapatalk 2

I should have tried the gps without wifi on. Already got the new one and back home now. Tried it in the store to make sure it worked and I'm glad to say it does. They just got a new shipment in today so I lucked out. That nexus I returned must have thought it was still in China.

And thank you all for trying to help me! Really appreciate it. I love my new nexus 7 Had a Toshiba Thrive before this which I still have. This is my first nexus device. Really like the 7 inch screen and being able to hold it in one hand is a huge plus.

Glad you got this resolved, and glad you can enjoy your device!
- Sent from my US Cellular SGS3

So after being completely stock and updated to 4.2.1. I used the root tool to unlock bootloader. After it boots up play books, play movies, sound search, google wallet go missing. A factory reset doesn't work. Apparently the apps are there but disabled. After enabling in play store I get the not supported in your country. Like seriously wth.. this isn't my first rodeo. Decided to use the root toolkit but that was obviously a big mistake. Anybody else have this problem after unlocking bootloader?

Just to update those who care.. I called Asus and they ran the serial number and said it's a South American model. Wtf right? So I'm fixing to go return it and go buy a new one at Office Depot then call Asus while I'm there and have them check out the serial number to make sure all is good. Never knew it would be this difficult getting my Christmas present. Lol.
Sent from my SGH-T999 using Tapatalk 2

Related

[Q] Where does N7 store Google books?

I looked for a purchased book but didnt find it. I mainly want to make sure I have it backed up with Titanium Backup before I start trying ROM's.
edit: I want to back up the purchased book, not the Books app.
I would imagine its connected to your Google account. Wouldnt make much sense having to back it up.
davidoff59 said:
I would imagine its connected to your Google account. Wouldnt make much sense having to back it up.
Click to expand...
Click to collapse
This.
Don't back any Google apps up, when you install a new rom/factory reset most of the gapps will be pre installed anyway. Everything is saved in the cloud: P
Sent from my Nexus 7 using xda app-developers app
Thanks, The first thing that came to mind was there might be a limit to the amout of downloads like with music and the 3 download limit.
This brings up the question that I was not trying to backup the actual Books app but the books I purchased.
/sdcard/Android/data/com.google.android.apps.books
They should be located there.
Sent from my Desire HD using xda premium
Google maintains a record of everything you buy/download. So long as the Google account remains active, so does that record. That's why it is always better to reinstall an app from the Play Store rather than restore it from TiBU and only use restore for the actual data (don't want to lose your Angry Birds progress). In the case of movies, books and magazines, you can always access those directly via the Play Store. That way you can still get to them even after getting a new device (or flashing a new ROM) and re-initializing your existing Google account.

"Unfortunately Google Search Has Stopped"

Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
ErickE said:
Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
Click to expand...
Click to collapse
Google search is updated via the Google Play store. That's where I always get the notification to update. Sometimes it is a manual update. Check there for an update. Google Play > Menu Button > My Apps > See if it has an update available.
Vanakatherock said:
Google search is updated via the Google Play store. That's where I always get the notification to update. Sometimes it is a manual update. Check there for an update. Google Play > Menu Button > My Apps > See if it has an update available.
Click to expand...
Click to collapse
Thanks for the suggestion. I had checked that option and there was nothing. I checked the version number there 2.4.10 and that appears to be the most current build.
I just wiped my phone this morning (factory reset from recovery) and signed in. I did nothing else, didn't install any apps, nothing. Went to Google Now, added a sports team and the app crashed as I backed out of the screens. If I press the google button (to the left of the search bar) on the home screen, it hangs. Sometimes it comes up for a sec and then disappears but most of the time I get the "Unfortunately, Google Search has stopped".
This is really odd. I would be very surprised if I am the only user having this issue
ErickE said:
Thanks for the suggestion. I had checked that option and there was nothing. I checked the version number there 2.4.10 and that appears to be the most current build.
I just wiped my phone this morning (factory reset from recovery) and signed in. I did nothing else, didn't install any apps, nothing. Went to Google Now, added a sports team and the app crashed as I backed out of the screens. If I press the google button (to the left of the search bar) on the home screen, it hangs. Sometimes it comes up for a sec and then disappears but most of the time I get the "Unfortunately, Google Search has stopped".
This is really odd. I would be very surprised if I am the only user having this issue
Click to expand...
Click to collapse
Although my sports teams setup in Google Now carried over from my GS3, I decided to try adding another team. I was successful in adding one and backing out of the app without it crashing. I also hit the google button and still didn't have an issue. Not sure what's going on with yours, unfortunately. I'm running 100% stock MDC Android that came on the phone out of the box one week ago.
ErickE said:
Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
Click to expand...
Click to collapse
I have not tried this but I have read of others apparently solving this issue but uninstalling Google Search using Titanium Backup (requires root) then re-installing via Google Play.
Marty said:
I have not tried this but I have read of others apparently solving this issue but uninstalling Google Search using Titanium Backup (requires root) then re-installing via Google Play.
Click to expand...
Click to collapse
Thanks. I saw that too. My only concern was if I should just bring it into the Sprint store first for them to have a look at it. I was worried that if I went the root route to correct it (and I do intend to root anyways), if that didn't correct the problem, then I would need to bring it into the store for them to look at.
Will the restore OS/Wipe Disk option (from stock recovery) bring it back to 100% "original" in case I needed to take it in?
Thanks for the reply. I may just go that route
Unfortunately, Google search has stopped... followup
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
ErickE said:
Thanks. I saw that too. My only concern was if I should just bring it into the Sprint store first for them to have a look at it. I was worried that if I went the root route to correct it (and I do intend to root anyways), if that didn't correct the problem, then I would need to bring it into the store for them to look at.
Will the restore OS/Wipe Disk option (from stock recovery) bring it back to 100% "original" in case I needed to take it in?
Thanks for the reply. I may just go that route
Click to expand...
Click to collapse
piensa said:
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
Click to expand...
Click to collapse
I tested with a friend who got the GS4 last week from Sprint also. I walked him through all of the steps and his search application did not hang at all after adding a sports team or stock ticker. He was on firmware version MDL.
I took it to the Sprint store (even though I bought it from Costco) and they agreed 100% that something was wrong with it. They didn't want to work on it since I just got it from Costco. They said to just take it back since it's so new.
This morning, I received the MDL update. I applied it but unfortunately, it didn't fix the problem
I called Wireless Advocates this morning (the company that sells for Costco) and they suggested that I go back to the store to return it (even though their instructions that arrived with the phone specifically says Do Not Return To Costco In Case Of A Problem.
So, I'm kind of at a loss. If I root it and try to Titanium to delete it, I'm worried that I will lose any recourse with Costco. Once it's rooted, I am out on my own. I am thinking that I will try and return it tonight and if I am unsuccessful, then I will root it and delete the app.
Well, to be honest with you... as annoying and pissing it is to have the "Unfortunately Google Search Has Stopped" problem and Google Now not working properly on its last update, the problem seems not to be as bad to return your shiny new phone to Costco or where you bought it.
This is actually a software problem that Google should be fixing very soon and releasing an update to do so. Bear in mind, also that this very week Google I/O conference will take place in San Francisco and most probably they will release a new Android version 4.3 or 5.... which should include most probably a fix to this.
In the meantime, go to your Play Store, search fo "Google Search" and un-install all upgrade to this app, also disable auto-updates for this app and that should work. I have done it and it is OK (not the latest Google Now..but it works, at least doesn't crash).
During the lifetime of your phone you will encounter bugs in software, as long as they are repaired quickly and there are not impeding the usage of the phone and its critical functions, those are not reasons to return it. My 2 cents.
Good luck.
ErickE said:
I tested with a friend who got the GS4 last week from Sprint also. I walked him through all of the steps and his search application did not hang at all after adding a sports team or stock ticker. He was on firmware version MDL.
I took it to the Sprint store (even though I bought it from Costco) and they agreed 100% that something was wrong with it. They didn't want to work on it since I just got it from Costco. They said to just take it back since it's so new.
This morning, I received the MDL update. I applied it but unfortunately, it didn't fix the problem
I called Wireless Advocates this morning (the company that sells for Costco) and they suggested that I go back to the store to return it (even though their instructions that arrived with the phone specifically says Do Not Return To Costco In Case Of A Problem.
So, I'm kind of at a loss. If I root it and try to Titanium to delete it, I'm worried that I will lose any recourse with Costco. Once it's rooted, I am out on my own. I am thinking that I will try and return it tonight and if I am unsuccessful, then I will root it and delete the app.
Click to expand...
Click to collapse
piensa said:
Well, to be honest with you... as annoying and pissing it is to have the "Unfortunately Google Search Has Stopped" problem and Google Now not working properly on its last update, the problem seems not to be as bad to return your shiny new phone to Costco or where you bought it.
This is actually a software problem that Google should be fixing very soon and releasing an update to do so. Bear in mind, also that this very week Google I/O conference will take place in San Francisco and most probably they will release a new Android version 4.3 or 5.... which should include most probably a fix to this.
In the meantime, go to your Play Store, search fo "Google Search" and un-install all upgrade to this app, also disable auto-updates for this app and that should work. I have done it and it is OK (not the latest Google Now..but it works, at least doesn't crash).
During the lifetime of your phone you will encounter bugs in software, as long as they are repaired quickly and there are not impeding the usage of the phone and its critical functions, those are not reasons to return it. My 2 cents.
Good luck.
Click to expand...
Click to collapse
Thanks Piensa. I appreciate your detailed response.
I am right there with you. I can deal with it as long as I know that it's a software issue and not a hardware issue. The more and more I have been reading (and your reply also) indicates that it is a software issue. The weird part is why my friend's Sprint GS4 doesn't have this problem and the Sprint Store also said that it was a definite bug. That's the part I don't get. Why does his Google Search work and mine is crashing?
Good point about Google I/O (excited to see what they announce this week) and maybe an update will be released. Unfortunately, the version of Google Now included with the GS4 is the very latest (ver 2.4.10.626027) and I am unable to back out any updates (thanks for the suggestion).
I guess I will ride it out this week and see what comes out of Google I/O.
Question. Do you know if I root the phone without installing a custom recovery, can I back it out simply by factory resetting the phone and will Costco/Sprint know that it was rooted at one point?
Thanks again for your help.
Thanks for your comment.
Well, we are all here to help each other...that's the beauty of the Internet !
It seems to my that because of your phone's use pattern the bug got hit and appeared... your friend may not be enjoying his phone as you are...so, no bugs have appeared. Or, he may not have the latest version of Google Search (so he is using an outdated phone!
Pretty much the same happened to me... since few days ago, my Google Now worked perfectly, actually I had no sports card...suddenly, I wanted to check what the heck people was watching on public TV (a sports event) in a restaurant I went to...so I asked Google Now to search..and it came with the names of the playing teams...and decided to add them as my favorite sports in the sports card....everything went down from there when I tried deleting those "favorite teams" from the sports card...everything Google Now started crashing.....
On the other hand, my wife's smartphone, another Android, still works flawlessly... no crashing of G-Now, no weird messages...and she has the exact same Android version as I do.... so, well, we both got lucky finding that SOFTWARE bug.... let us hope that Google will fix it very soon. There are MANY people experiencing this annoyance so, I am confident Google will not let it pass too long...(I understand they may be a little busy with their 2013 I/O event...so, I can wait a few days....).
Again, just downgrade to a previous version of Google Search, by deleting the upgrades of it in the Play Store and don't let it self upgrade Google Searh, for now... if you do that, you will be fine.
ErickE said:
Thanks Piensa. I appreciate your detailed response.
I am right there with you. I can deal with it as long as I know that it's a software issue and not a hardware issue. The more and more I have been reading (and your reply also) indicates that it is a software issue. The weird part is why my friend's Sprint GS4 doesn't have this problem and the Sprint Store also said that it was a definite bug. That's the part I don't get. Why does his Google Search work and mine is crashing?
Good point about Google I/O (excited to see what they announce this week) and maybe an update will be released. Unfortunately, the version of Google Now included with the GS4 is the very latest (ver 2.4.10.626027) and I am unable to back out any updates (thanks for the suggestion).
I guess I will ride it out this week and see what comes out of Google I/O.
Question. Do you know if I root the phone without installing a custom recovery, can I back it out simply by factory resetting the phone and will Costco/Sprint know that it was rooted at one point?
Thanks again for your help.
Click to expand...
Click to collapse
piensa said:
Again, just downgrade to a previous version of Google Search, by deleting the upgrades of it in the Play Store and don't let it self upgrade Google Searh, for now... if you do that, you will be fine.
Click to expand...
Click to collapse
I can't back out any updates as there have been none to Google Search. The GS4 ships with the most current. The only option for Google Search in the Play Store is "open".
I can uninstall updates to Gmail, etc but not Google Search (see attached pic).
Thanks for your assistance.
"Unfortunately Google Search Has Stopped
Woow. you are correct.
The version of Google Search that your GS4 came with, from factory, is in fact the latest one. My Nexus 4 came with a previous version installed thus I was able to do the downgrade.
So, if you are not rooted, and/or do not want to mess with your firmware, seems you have to wait for Google to fix this issue. Sorry to learn that friend.
Lets hope it gets fixed very soon.
"
ErickE said:
I can't back out any updates as there have been none to Google Search. The GS4 ships with the most current. The only option for Google Search in the Play Store is "open".
I can uninstall updates to Gmail, etc but not Google Search (see attached pic).
Thanks for your assistance.
Click to expand...
Click to collapse
piensa said:
So, if you are not rooted, and/or do not want to mess with your firmware, seems you have to wait for Google to fix this issue. Sorry to learn that friend.
Click to expand...
Click to collapse
Yup. I'm trying to decide what to do now. I went to Costco tonight to look into swapping it out for a new one and they don't carry Sprint products in store. So I would either need to work with Wireless Advocates to ship it back and pay $600 for an advance replacement or just wait it out, hoping that the phone itself is fine and wait for Google to correct it.
If I was still on MDC, I would have used motochopper to root it, uninstall Google Search and then test re-installing it to see if it corrects it. But the MDL upgrade today killed that option.
I think I will wait a couple days, see what comes out of I/O as well as the root exploits for MDL and make a decision. It just sucks because I don't want to spend time customizing the phone to my liking in case I swap it out or wipe it, etc.
Again, many thanks for your help.
This is a know issue http://www.androidpolice.com/2013/0...e-now-currently-causes-it-to-crash-endlessly/
Sent from my SPH-L720
GiantJay said:
This is a know issue http://www.androidpolice.com/2013/0...e-now-currently-causes-it-to-crash-endlessly/
Click to expand...
Click to collapse
Thank you GiantJay. I have been pulling my hair out over this issue since I just got my new phone last week. Piensa helped a lot with it and now this confirms that it's not limited to my phone only.
Thank you for the link.
Here's another http://m.techcrunch.com/2013/05/12/...and-add-or-remove-teams-from-the-sports-card/
Sent from my SPH-L720
GiantJay said:
Here's another http://m.techcrunch.com/2013/05/12/...and-add-or-remove-teams-from-the-sports-card/
Click to expand...
Click to collapse
Thanks. I wish that information like this was more readily available. I have been wiping my phone, making trips to Costco, Sprint, etc and still haven't customized my phone because of this. I thought that my phone was defective but had I seen this, I wouldn't have worried about it and just waited it out.
Thanks.
And it's fixed! (at least it is on my phone).
Google released an update to Google Search today and I can add/remove sports teams and stock tickers w/o a problem!
Many thanks again to the contributors to this thread.
piensa said:
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
Click to expand...
Click to collapse
It worked for me! Thanks!! (GS4 - Hyperdrive v10.1)

Nexus 4 - You don't have any devices - Google Play website

Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
same issue with Galaxy Note II
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
chrisgtl said:
Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
Click to expand...
Click to collapse
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Titanium Backup "market doctor"
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
admiralspeedy said:
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Click to expand...
Click to collapse
joni1101 said:
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
Click to expand...
Click to collapse
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
spoke to google
I spoke to google for a long while: while I was not able to to see my phone listed under "my devices" they were able to see it on their end. All I could see was 4 devices that I have long ago stopped using.
They speculate that it could be an error with a recent update to the Play.google.com site....
here is what they recommend:
Uninstall updates to
GOOGLE PLAY SERVICES
GOOGLE SERVICES FRAMEWORK
GOOGLE PLAY STORE
They also asked me to wipe data.
They asked me to reboot - and - now I'm still waiting for the auto play-store update. Currently does not seem to have solved the problem.
Anyone else having these issues?
<<hangouts will require the updated play-store in order to work>>
admiralspeedy said:
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
Click to expand...
Click to collapse
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
nzkiwiman said:
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
Click to expand...
Click to collapse
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
trying this now.....
try changing your google account password or just delete the account and relogin, yes its safe.
also try deleting data and cache for play store , play service and google service framework. and reboot
it shud work after a few minutes
I have the same problem and nothing above worked. Btw I'm all stock and this happened after 4.3 update. Any news on this?
Same problem
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
badhri said:
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
Click to expand...
Click to collapse
PERFECT!
working now!!!
Very useful tip. Thanks a lot.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
Thanks a million. This worked on my device. Samsung S3 4G i9305
aleksandar0475 said:
Thanks a million. This worked on my device. Samsung S3 4G i9305
Click to expand...
Click to collapse
Thanks! This worked for me :highfive:
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
Yes, that's happen after i flashed DN3.
Any one can help?

Problem with Axon 7 (Chinese 4GB RAM, 128GB) Update B13

Hi all,
I have been using this phone for a couple of months. I installed the Google services and Play store using this MIUI 8 Google installer which has been floating around the internet. My Google Play Store is up to date.
I have been quite happy with the phone except for the following issues:
(i) When I install larger files over Google Play Store, it will crash when the download is finishing. It will pop an error message saying "Unfortunately, Google Play Store has stopped", and I am unable to get the downloads to work. The next few attempts at opening the Play Store will show the same message, but it will eventually open, but the download will fail.
(ii) Connectivity - 3G / 4G. My previous phones, Xiaomi Redmi Note 3 and Samsung Note 4 had no such issues. They were able to connect to the network and not get dropped frequently. This affects me when I play games, and I will have lost connectivity time to time (even when in the open). I checked the network bands and my country's bands (Singapore) are compatible.
(iii) GPS - I had been playing Pokemon GO / Ingress. It does get very annoying when the messages "GPS not found" keeps popping up, especially when indoors. One soft fix is to turn Wifi on and off. I am not sure why this fix works, but I had already enabled wifi scanning even when wifi is not on.
Does anyone else here have these issues? If so, do you have any fix for them?
Thank you everyone in advance.
I suggest to you to download playstroe.apk from the internet instead of the installer of the miui..its not install the updated version of the play store..and dont forget to able playstore to run in the background in the assist manager and download google service.apk if you need more help or something talk to me
Thank you for your prompt response!
I can try reinstalling Play Store. I checked the version and it is exactly the same one as my Samsung Note 4 (which had been recently updated). There are also quite a few versions floating around and I am unsure of which one to install. As it stands, I think I will reinstall the exact same version and see how it goes. I had also installed Google Services.
But thank you for the reminder - I had already added the Play Store to my protected list for it to run in the background, but the problem still persists.
Been looking at APK mirror, and there are too many versions of Play Store.
May I check which one should be the version I should be installing?
Edit: I installed the latest versions of Play Store and Play Services from apkmirror, and the large downloads still failed.
I checked, and my Google Play store is updated by the ZTEMarket, so I assume the version is fine.
Has anyone else experienced such issues before?
limenweim said:
I checked, and my Google Play store is updated by the ZTEMarket, so I assume the version is fine.
Has anyone else experienced such issues before?
Click to expand...
Click to collapse
Yep, I've gotten to 98% before on a 1gb file to have "Playstore has stopped" error... Very frustrating...
Ive finally manbded to install B013 - its loaded fine. Now I have a message saying "To start Android, enter your password".
I've never previously had to enter a password - I bought the phone from Ali Express.
How do you get past this ? Is there a generic password ? HELP PLEASE !!!
I installed my B13 update OTA and didn't experience the password issue, but I see that you already resolved that problem (in another thread).
I still can't get my phone to download larger files over Google Play Store and it's getting very annoying. Anything which requires WiFi to download seems to have this issue.
Anyone knows any solution to this?
EDIT: I found the solution.
Go to Apps > Google Play Store > Permissions. You will see that the Permissions for Storage is UNCHECKED. It looks like when Google Play Store is installed, it comes unchecked by default. Hopefully this will be helpful for anyone experiencing this issue.
limenweim said:
I installed my B13 update OTA and didn't experience the password issue, but I see that you already resolved that problem (in another thread).
I still can't get my phone to download larger files over Google Play Store and it's getting very annoying. Anything which requires WiFi to download seems to have this issue.
Anyone knows any solution to this?
EDIT: I found the solution.
Go to Apps > Google Play Store > Permissions. You will see that the Permissions for Storage is UNCHECKED. It looks like when Google Play Store is installed, it comes unchecked by default. Hopefully this will be helpful for anyone experiencing this issue.
Click to expand...
Click to collapse
thanks thanks thanks !!!
this problem i was killing me!!! and now it's ok !!!:good::good::good:
You are welcome! Forgot to mention, simply slide the slider bar for "Storage" to "on" position.
Problems Google services, play store Axon 7 version B13
Before I had version B10 and the play store and other GOOGLE applications worked perfect, but after upgrading to version B13, the GOOGLE services that had possibly been installed by the store of aliexpress where I bought, since the google services did not originally come in the smartphones Manufactured in China, have disappeared, and even though I have reinstalled, they do not work, standing in the "checking data" field, it seems that this version is incompatible with google play services!
Anyone know how to fix this?
problem google play services
I still have not solved the problem, because when I open the play store, it keeps the message "checking data" and does not leave this message and the options of permissions are all marked "on"
Is there any specific version of google services for this model axon 7 version B13, or should any one work?
I had exactly the same as you. Purchased from Ali express. Update to build b013, if you get a password message just perform a factory reset. To install Google play store, go to the zte market (Chinese version of play store). Even though it's in Chinese it's easy to type in Google play into search then simply install. Sorted. After that works without any problems
Here you go
google play running
front firing speakers said:
I had exactly the same as you. Purchased from Ali express. Update to build b013, if you get a password message just perform a factory reset. To install Google play store, go to the zte market (Chinese version of play store). Even though it's in Chinese it's easy to type in Google play into search then simply install. Sorted. After that works without any problems
Click to expand...
Click to collapse
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
---------- Post added at 07:13 PM ---------- Previous post was at 07:08 PM ----------
front firing speakers said:
Ive finally manbded to install B013 - its loaded fine. Now I have a message saying "To start Android, enter your password".
I've never previously had to enter a password - I bought the phone from Ali Express.
How do you get past this ? Is there a generic password ? HELP PLEASE !!!
Click to expand...
Click to collapse
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
[/COLOR]
ramossilvera said:
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
---------- Post added at 07:13 PM ---------- Previous post was at 07:08 PM ----------
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
Click to expand...
Click to collapse
This app shows that Google Service is ok but Google Framework is not installed. When I choose Repair, nothing happens. I downloaded and installed Google Services Framework 7.1.1 from apkmirror, but nothing has changed. Do you have Google Framework installed?

Latest Google Play Services update breaking KatKiss 4.4.4

KatKiss 4.4.4 has kept our TF101s going for years, but the latest Google Play Services update seems to not be compatible and leads to constant "Google Play Services has stopped" messages, along with occasional, similar messages from gapps, and Services Framework.
Clearing caches and data, rolling apps back to factory will stop the messages. But make anything Google more or less unusable. Updating Play Services again starts the "has stopped" messages.
We have 2 TF101s, my wife keeps her auto-update on, I don't. Hers started first, so I went ahead and let mine update to see if it would have the same problem. As soon as Play Services updated, the errors began.
I know there are KatKiss versions for 5/6, but have always seen 4.4.4 recommended as the most stable for the TF101. However, we mostly use our tablets for reading with Play Books, so if there's another KatKiss version that Play Services still works with, I'd consider taking a performance hit just to get things working again. Or if there's another ROM someone can recommend that's confirmed still working with the latest Play Services update, that's stable on the the TF101, I'd be down for trying that too.
It's amazing how many years these tablets have worked for us. Obviously we are approaching the day when they will just be too old for most things, but I'd like to get a little more time out of them as our eBook readers.
TIA for any tips and assistance.
It's doing it on all versions of KatKiss.
DB225 said:
It's doing it on all versions of KatKiss.
Click to expand...
Click to collapse
Well, that's good to know, though bad news to hear.
Subscribing for updates as well...my transformer is still doing duty as the slingplayer -> chromecast and netflix -> chromecast hub but seems to be extra broken with this last google play services update.
Same problem here on two TF101, one 4.4.4, one stock.
I did factory reset and not registered my google email.
After this I disabled all Google on my tablets using Advanced App Permisions and now I am using Youtube in browser and the rest of my app from Amazone Appstore.
Shame on you GOOGLE!
I have some apps not free from Playstore, I spend my money and now they are useless, should I sue Google for this?
---------- Post added at 09:22 PM ---------- Previous post was at 09:16 PM ----------
DB225 said:
It's doing it on all versions of KatKiss.
Click to expand...
Click to collapse
Same problems on a TF101 with original stock Android version!
I'm having the same problem, my TF101 is with Katkiss 6.0
Okay guys, I've just tried something and it seems to be working for me. I went to apps settings and uninstalled all updates for google play services. So far it seems to be working.
Same for me
Thanks, good to see I am not the only one with problems.
Google problems started on Katkiss MM 6.0-029,
Flashed back to Katkiss 4.4.4-036. after update google play same problem
Hope Google gets a fix, Tablet is only used on holidays for mail and surfing, watching video. Was doing this perfectly for its age.
tf101 google play sevice
I am having the same problem and it seems that it cause some login problems in my google account.
blackout_pt said:
Okay guys, I've just tried something and it seems to be working for me. I went to apps settings and uninstalled all updates for google play services. So far it seems to be working.
Click to expand...
Click to collapse
I did the same but after a while google play services found a way and did auto-update
Me too.
Hopefully somone can find a fix.... or is there another stable ROM we can go to?
OMG, Saturday I got the same problem and thought I had made some mistake. Then I spent most of the weekend trying to get the unit working. And it turns out it's Google who messed up?
I tried KatKiss 4.4.4 and 6.0 and huge problems with both.
I am now flashing with Asus stock. Are you saying that too is broken?
Do you have auto-updates enable? Since I've posted (a few hours ago) it's been running fine.
growf said:
I am now flashing with Asus stock. Are you saying that too is broken?
Click to expand...
Click to collapse
ASUS stock SAME PROBLEM. Tested myself. Don't waste time!
---------- Post added at 09:47 AM ---------- Previous post was at 09:44 AM ----------
blackout_pt said:
Do you have auto-updates enable? Since I've posted (a few hours ago) it's been running fine.
Click to expand...
Click to collapse
I installed fresh new 4.4.4. After installing, Google ask for Google account. Few minutes later, problem start. I have no time to disable auto-update. And, if somehow I can manage to not let Google Play services to update (how?), I can not install Youtube, Gmail etc. Please advice. Thanks.
Alvera said:
ASUS stock SAME PROBLEM. Tested myself. Don't waste time!
---------- Post added at 09:47 AM ---------- Previous post was at 09:44 AM ----------
I installed fresh new 4.4.4. After installing, Google ask for Google account. Few minutes later, problem start. I have no time to disable auto-update. And, if somehow I can manage to not let Google Play services to update (how?), I can not install Youtube, Gmail etc. Please advice. Thanks.
Click to expand...
Click to collapse
Try to skip adding a ggogle account on startup. Add it later and immediately disable auto updates. Not sure if you can set up google play settings before adding an account, but you could try.
Sent from my A0001 using Tapatalk
blackout_pt said:
Try to skip adding a ggogle account on startup. Add it later and immediately disable auto updates. Not sure if you can set up google play settings before adding an account, but you could try.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
will try right now, thanks.
I managed to uninstall updates on Google Play services and Google Play store. But, every time I uninstall updates, in Google Play settings I found checked by default the option to auto-update! So, I must be very fast: uninstall updates- go to Google Play settings - uncheck autoupdate!
ANYWAY, Youtube and any other app related to Google wont start "unless you update Google Play". And, after installing Youtube, the repetitive message "has stopped" strating to appear again. TABLET USELESS.
EDIT NOTE: every time Google Play find a way to autoupdate EVEN I check in settings to disable autoupdates. I think is refer to disable autoupdate for other apps, not for itself.
About the Asus stock ROM:
Good: no popups!
Good: much faster than the KitKatt 4.4.4 that was installed for a couple of years. (Is there a way to take an installed ROM and make it fresher? For instance cold boot, or what?)
Bad: I had to download an APK to get Google Play running, so I could download Kindle app and a decent web browser.
Bad: After I updated the Gmail app, that app dies randomly when I read mail. So I reverted it back to the stock app again. Odd that even Google's own apps are not stable.
Happy now that I have my belowed TF101 running again. I will put KatKiss back again, soon. What's your experiences with KatKiss 6 vs 4.4.4?
Could someone explain in more detail how to stop the auto-update once I'm in KatKiss?
Same Issues Here // B80 TF101
I've been battling this as well. I just pulled out my TF101 from the drawer its been sitting in for two years. I was stoked when I saw the 6.0 KatKiss! Put TWRP on and flashed it right away. Started getting the dreaded "Play Services" errors and issues. I've since reflashed twice, tried the 5.1 version (twice), the 4.4.4 version and back to the 6.0. Each time wiping, installing the rom, superSU, the correct Gapps and then wiping cache/dalvik.
Seems the only thing I can do is uninstall the updates to Play services to keep it stable, until it auto updates. I'd like to use this in the truck this summer for Google Maps or Waze, but if I can't get it stable back in the drawer it will go.
Kind of crazy that a 6 year old tablet still runs this well!
If I find anything I will post it for others to take advantage of, and if anyone finds something, even minor, please post it! :good:
Alvera said:
I managed to uninstall updates on Google Play services and Google Play store. But, every time I uninstall updates, in Google Play settings I found checked by default the option to auto-update! So, I must be very fast: uninstall updates- go to Google Play settings - uncheck autoupdate!
ANYWAY, Youtube and any other app related to Google wont start "unless you update Google Play". And, after installing Youtube, the repetitive message "has stopped" strating to appear again. TABLET USELESS.
EDIT NOTE: every time Google Play find a way to autoupdate EVEN I check in settings to disable autoupdates. I think is refer to disable autoupdate for other apps, not for itself.
Click to expand...
Click to collapse
Try to uninstall the play services updates while offline and alter the definitions of auto update. Mine is running stable since yesterday.
Sent from my A0001 using Tapatalk

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