[q] tablet froze. Won't turn on. - Nexus 10 Q&A, Help & Troubleshooting

Hello. I've had nexus for a few weeks now. Tonight i was surfing the Web and the screen started blinking on and off rapidly. It finally shut off. Now it will not boot. I tryed getting into the bootloader by holding volume up and down and power. I get nothing. If I plug it into the charger... The battery icon comes on the screen but that's it. If my nexus fried? Is there anything else I can do?
Sent from my SPH-L710 using xda app-developers app

mattdott said:
Hello. I've had nexus for a few weeks now. Tonight i was surfing the Web and the screen started blinking on and off rapidly. It finally shut off. Now it will not boot. I tryed getting into the bootloader by holding volume up and down and power. I get nothing. If I plug it into the charger... The battery icon comes on the screen but that's it. If my nexus fried? Is there anything else I can do?
Sent from my SPH-L710 using xda app-developers app
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Screen blinking rapidly on and off? I'd call Google. I'm sure they would send out a replacement.
Sent from my Nexus 10 using Tapatalk 2

Yeah I called them. I they are sending a replacement. I have to pretty much pay for a new one untill they get the old one back.
This really sucks. What could this be?
Sent from my SPH-L710 using xda app-developers app

I've had my nexus freeze while using chrome a few times. All I do is hold the power button until it reboots. Has worked for every time.
The flickering screen does not seem normal. Glad google is giving you a replacement.

cowabunga said:
I've had my nexus freeze while using chrome a few times. All I do is hold the power button until it reboots. Has worked for every time.
The flickering screen does not seem normal. Glad google is giving you a replacement.
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Yeah, holding the power button till it turns on works for me all the time.

mattdott said:
Yeah I called them. I they are sending a replacement. I have to pretty much pay for a new one untill they get the old one back.
This really sucks. What could this be?
Sent from my SPH-L710 using xda app-developers app
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You have to pay for another first? Just got mine, & wondering about this?
Sent from my Nexus 7 using Tapatalk 2

I've had the exact same problem as OP. I was browsing in Chrome when the backlight started flickering. Wearing headphones but with no sound, I was able to hear faint static that correlated with the darkness of the screen (when the screen was dim mid-flicker, noise was produced). I had it set to a specific brightness setting, so I switched to automatic using the drop-down settings menu. The problem persisted. I did not exit Chrome. I tapped the power button which gave a normal enough looking fade out. After about 5 seconds I tapped the power button again to power the device on. The Chrome screen I had been looking at when I powered the screen off flashed briefly on my screen accompanied by a bit of static and a slight pop, and the device went black. I have not gotten a response from the device since except for, like OP, when the device is plugged into the wall. Then I only get a battery icon with a lightning bolt for 1 second every time I push the power button.
After calling the warranty information number, Google is sending me a replacement device. They do not make you pay $400 (in my case, as I had the 16Gb) but authorize a payment of that amount so that if you do not return the device within 21 days they are not left high and dry. Seems reasonable to me.
Anyway, just adding my experience with this issue to the forum. OP is not the only one to get this symptom!

I just got this same issue. Was reading my news feeds on Google Reader, it seemingly froze up for a few seconds, then the screen started flickering when touched, and finally went black. Device is non-responsive except when plugged in, where it'll display the battery icon for a few seconds.
I do not know if this is related, but I was also having the charging glitch where it would power down with "0% battery" when plugged in or unplugged seemingly at random, and the long wake-up issue.
Now I am trying to get the device awake enough to be recognized by my pc so i can adb backup my data, but so far I am getting nowhere T.T

Related

Long Press to Power On?

Anyone else have an issue with having to long press the power button 20+sec after powering down for more than a few minutes to get it to turn on?
Just returned an 8gb unit for screen lift and wanting a bigger storage capacity. Know its hard to get a perfect unit and I have found a perfect screen but now every time I power down I have to long press the power button to turn it on. My other unit turned on within a few seconds. Normal?
I've had that happen on 3 of them already. I've just learned accept it as normal behavior. Some days it powers on quickly some days i have to power it by holding the power button for 20 seconds.
Sent from my SPH-L710 using xda premium
How often do you power down your device? I probably never, unless have to.
Btw, I don't need ours the button for that long
Every Android device I have had expects a long press to power on.
Nexus 7 is one of the faster - mine takes about 4 seconds.
I expect the delay is to keep a momentary press from accidentally turning it on (pocket call).
I was panicked yesterday. After powered down, I could not turned it on.
Usually it will take a few seconds, but yesterday was about 20 seconds.
So I guess it is "normal".
I will no longer freaking out next time
Sent from my Galaxy Nexus using xda premium
Happens to me too. Every time it takes about 10-20 secs to power on. Generally I switch it off at night!
Yes there are times when I just press for 2-3 seconds and its powers up. Sometimes, it just doesn't power up even after 10 second... But I got used to this issue and I just keep trying again and again.
This is something Google should fix
- Charles
Just bought one today and have this issue, about 10-15 seconds. Weird randomness. The first boot it only needed a few seconds. When you're travelling like I am atm its good to be able to power off if i dont know when i can charge it the next time. I wonder if its hardware or software. Nice device anyhow, the screen is so so but at this price i wouldnt expect better.
Sent from my Nexus 7 using xda app-developers app
gogol said:
I was panicked yesterday. After powered down, I could not turned it on.
Usually it will take a few seconds, but yesterday was about 20 seconds.
So I guess it is "normal".
I will no longer freaking out next time
Sent from my Galaxy Nexus using xda premium
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I had the same issue and thought my battery died, but the weird part is if I plug it into the oem charger it wouldn't show anything either. Don't know if that's normal or not.
mertzi said:
Just bought one today and have this issue, about 10-15 seconds. Weird randomness. The first boot it only needed a few seconds. When you're travelling like I am atm its good to be able to power off if i dont know when i can charge it the next time. I wonder if its hardware or software. Nice device anyhow, the screen is so so but at this price i wouldnt expect better.
Sent from my Nexus 7 using xda app-developers app
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Same here, I purchased it, held the power for a few seconds to power it on and it worked. After a few days I decided to turn it on one day and it wouldn't power on til I googled the answer LOL
mine booted up super quick at first, started loading it up with apps, and after my 2nd full battery discharge i noticed that it took 10-20 seconds to turn on. i have a C8OK, very very slight left side lift (not enough to be a bother) and i had super minor flicker at low levels of brightness. Funny thing, i got LUX brightness app with the free 25$ and use the "sub zero" brightness setting, i like to save battery and keep it dim, this has eliminated ALL flicker for me. i was thinking it was hardware doing this as other tegra devices had flicker, but now i think it is something with droid settings/software. i would suggest all those with flicker to try this app.
Kid Poker said:
I had the same issue and thought my battery died, but the weird part is if I plug it into the oem charger it wouldn't show anything either. Don't know if that's normal or not.
Same here, I purchased it, held the power for a few seconds to power it on and it worked. After a few days I decided to turn it on one day and it wouldn't power on til I googled the answer LOL
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Are you talking about boot up time or time it takes holding the power button before the device switches on
For switching on it should only ever maximum take 10-15secs of holding power as holding power for 10secs simulates a battery pull
Sent from my HTC One X using xda app-developers app

[Q] Nexus 10 (16Gb) completely bricked

- Steps to reproduce the problem.
I have seen a couple of other freeze ups from time to time, rather randomly, in various apps, not just Chrome.
In this case, I clicked the "All Apps" button in the lower right corner, and it froze.
- What happened.
The system froze, and then the screen went black. Now I am completely unable to restart the tablet. I does not matter how long I hold down the power button, either alone or combined with the volume up/down, it remains bricked. While connected to USB, it will show the battery charging icon in the middle of screen every 10 seconds (stays on for ~3 seconds) while I'm holding down the power button.
As of now the tablet is basically dead.
The tablet was running Android 4.2.
Does anyone have any ideas?
Power with volume up and down at the same time til you hit fast boot?
Sent from my Nexus 10 using Tapatalk HD
I know this will sound stupid, but are you sure you have battery?
Or try to hold the power button for about 20 seconds until N10 vibrates. That's it.
Sent from my Nexus 10 using XDA Premium HD app
Keep it plugged in to the wall for a few hours and try again
edit: Emphasis on wall
How good are you with technology?
http://gizmodo.com/5961498/nexus-10-teardown-see-the-other-side-of-that-beautiful-screen
it may be worth reading this and possibly popping out the battery just to see if that helps.
did you resolve this issue? i just started having it. i know i was running out of battery and then my n10 wouldnt boot past the x screen after a restart. i left it plugged in but i dont know if it was charging. now it won't turn on and i get the same issue you have. i have it charging over night but i dont think it is going to help =(
djhaf said:
did you resolve this issue? i just started having it. i know i was running out of battery and then my n10 wouldnt boot past the x screen after a restart. i left it plugged in but i dont know if it was charging. now it won't turn on and i get the same issue you have. i have it charging over night but i dont think it is going to help =(
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Anyone with a solution out there? Just recently started to have this problem
Moffasin said:
Anyone with a solution out there? Just recently started to have this problem
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Are you able to boot into fastboot?
Sent from my Galaxy Nexus using XDA Premium HD app
mrgnex said:
Are you able to boot into fastboot?
Sent from my Galaxy Nexus using XDA Premium HD app
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Thanks for replying but after me thinking it was broken for 2 months it suddenly turned on on its own last night!
Not really sure what was wrong to begin with but when it turned on I had 0% charge for a few hours, really strange.
Same issue for me on 32Gb model.
I had a flicker screen once last week and today it doesn't boot up. I connected it for an hour but all I get is the fully charged battery icon when I press the power button, sometimes with a flicker screen or red/blue/green dots all over the place. It doesn't vibrate, it's not recognized by my Windows 8 computer.
I bought it through the eBay US deals and it sucks cause I'm in Europe...:crying:
Call +18553926398 from Skype. It is a Samsung Nexus Repair Center. From Skype it's free of charge line. I had problem with battery in my nexus 10 32gb. I had to send it to US on my cost. I spend on it (from Poland to the US) about 70euro(by UPS), from the US to Poland about $50 (by DHL). But Nexus came back repaired on warranty and it took about 1 week only. It easy and It worth to try. Important: Samsung Repair Center can send your fixed Nexus only to the US (to the US it's for free), so I used MyUS.com for 'a proxy' to send it to Poland (and this part cost about $50).

So..my nexus 7 won't turn on..

Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
Try holding down the power button for 10-20 seconds.
If that doesn't work, try leaving it plugged in for a couple hours and check back on it.
Also try plugging it into the computer and seeing if your screen has gone bad, the Nexus 7 should still come up if it's on.
...I really can't believe I made a post for this..rofl. Thanks a lot, I guess I'm just a little too impatient to hold the power down longer than five seconds.
If mods wanna delete, feel free.
Sent from my Nexus 4 using Tapatalk 2
atermify said:
...I really can't believe I made a post for this..rofl. Thanks a lot, I guess I'm just a little too impatient to hold the power down longer than five seconds.
If mods wanna delete, feel free.
Sent from my Nexus 4 using Tapatalk 2
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Don't know if it's any consolation but I did exactly the same thing this morning
stephen dagostino said:
Don't know if it's any consolation but I did exactly the same thing this morning
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Click to collapse
Feels good knowing someone's as paranoid as I am
Sent from my Nexus 4 using Tapatalk 2
Same thing happened to me ... I turned it off and it was not turning back on .. I came to know from a certain forum that this is a common issue.. Solution was simple but î had to hold the power button for complete 30 seconds
Sent from my Nexus 7 using xda app-developers app
Mine is completely dead even when I hold power on button for 30 seconds, plugging into charger - no response too
Wysyłane z mojego Xperia S za pomocą Tapatalk 2
Try holding down vol up & down buttons and then the power button. Then you should be in the reboot/recovery menu. It should say start. Push power button to power up.
Sent from my Nexus 7 using xda app-developers app
Doesn't help mate. Tried everything, will send on RMA tomorrow :-\ ehh. Just before this sudden death my n7 started to lag a lot, I had almost 2 GB free so what is going on?
Wysyłane z mojego Xperia S za pomocą Tapatalk 2
atermify said:
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Had the same issue today...thanks to all for the quick and easy fix...feel like such a dork!
I'm having the same problem, last night I tried to turn on my Nexus7 and had issues.
My device is locked and upgraded to 4.2
While booting, the device would get to the lock screen then immediately power down. While it was powering down the screen would fuzz over and glitch a few times. As soon as it turned off it would repeat the process. I eventually got it into the boot loader and I noticed "based version: N/A" I'm not sure what that means but I hit start and now all it does is get stuck at the multi-colored X logo.
Getting back into boot loader I tried recovery mode, the response is "No command". Tried plugging it into my PC and I get the little (ba dum) sound but no device or folders to be scene.
I think i'm in trouble. I wanted to see if I could root it just so the device works again but I can't access it on my PC.
Can anyone think of a step or process I forgot to try?
My Nexus 7, wont turn on anymore either i charged it , it was very low went down to 11% battery so i turned it off and charged it, saw the battery on the screen and now.. It will not turn on, unit feels very warm when charging. It started to lag a bit , before i turned it off.. its normal software as supplied by nexus. so..> no matter how long i hold the buttons.. its off and screen stays black..
doh....asked for RMA number..only used it for a month
My Nexus 7 32Gb won't turn on either. I've been having since I got it the battery has been showing 0% since I turned it on. Regardless of how much charging I did it never changed. It ran fine and was told it might be to do with calibrating the battery but it then started to have problems turning on. It's gone off and I've tried the various power on options mentioned in this thread and nothing is working.
I guess it means a return to Carphone Warehouse. I had just got it all set-up as well.
I had rooted it and manually upgraded it to 4.2.1. It was running fine bar the 0% battery issue. I did the same thing to my Mum's 16Gb Nexus 7 and no problems at all with that one.
atermify said:
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Hold the power button for 10 seconds or more.Happened to me just yesterday.
Plugin Nexus 7 does not bring up the charging animation.But after holding the power button for about 10 seconds,the boot animation finally appeared
New Nexus 7 Died after 2 Hrs Use
Nexus 7 shut off after only 2 Hrs of use and placed on USB charge. Tried holding button down for 30 Seconds and up/down combination with Power and nothing worked. Opened back cover carefully and patiently with Plastic Opening Tool I already had. Disconnected battery for thirty seconds then replaced connector without removing battery. Snapped cover back on. Hit power and it turned on. Do not use metal on case to open. Hope this helps. I got the idea from Youtube Video. I'm a new user and Not allowed to post links yet. Nexus 7 Teardown Review.
Rcoil73 said:
Hold the power button for 10 seconds or more.Happened to me just yesterday.
Plugin Nexus 7 does not bring up the charging animation.But after holding the power button for about 10 seconds,the boot animation finally appeared
Click to expand...
Click to collapse
He already fixed it. Lol. I suggested that in the second post.
Uvuulas said:
Nexus 7 shut off after only 2 Hrs of use and placed on USB charge. Tried holding button down for 30 Seconds and up/down combination with Power and nothing worked. Opened back cover carefully and patiently with Plastic Opening Tool I already had. Disconnected battery for thirty seconds then replaced connector without removing battery. Snapped cover back on. Hit power and it turned on. Do not use metal on case to open. Hope this helps. I got the idea from Youtube Video. I'm a new user and Not allowed to post links yet. Nexus 7 Teardown Review.
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Click to collapse
Good tip. Thanks.
Sent from my Nexus 7
Stop... MUFFIN TIME!!!
Thanks
rcarsalan said:
Same thing happened to me ... I turned it off and it was not turning back on .. I came to know from a certain forum that this is a common issue.. Solution was simple but î had to hold the power button for complete 30 seconds
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Thanks a lot I holded power button for more than 15 sec it got powered on thanks for your information.I am Happy now.
Man, I was just freaking out. Just got the wifi 16 on Monday. Rommed it as soon as I got home. Was using it at my local watering hole, and it suddenly just would not respond. Black screen, yadda yadda.
15 seconds of holding the power button and boom. Google logo, and then SmoothROM's boot ani. *wipes forehead* Never been so happy to see Jessica Nigri's face! lol
Thank You
I had been turning the Nexus on and off for the last couple of days, No "problems".
I tried to turn it on a couple of minutes ago and NOTHING. I even pluged it in and the battery charging icon did not turn on.
I also tried holding the button for 5 seconds but still nothing.
Fix:
I had to held the button for over 15 seconds to get it to turn on.
Thanks!
Similar problem with my nexus 7. Battery charge shows up when i plug it in. If I try to turn it on while its plugged in, i get what looks like static and lines on the screen. When I unplug it, it dies. If I hold the power button down, and plug it in, it will boot normally, and everything seems to work fine, but the battery shows as dead, and as soon as I unplug it, it dies.Just got it, it came with 4.2.1 running on it, it was an open box from Best Buy, and developer options were already enabled on it. Looks like someone tried to root it, f'd it up, and returned it. Guess I'm taking it back and returning it as well. Just a major pain as it's 1.5 hours each way from where I live to the closest best buy and back.
My problem is an easy fix, return it. However, I'd like to know if anyone figures out a fix for this incase it happens in the future.
Thanks.

Cannot turn on Nexus-Red Light shows up

Basically my phone was completely fine when I left it, then when I came back an hour or so later it wouldn't turn on. So I put it on charge, which I thought to be odd as it had nearly full battery when I left it, then I still couldn't turn it on. I tried to reset with the power and volume down key but it didn't work it just gave me a red flashing light in the notification light. Has anyone else had this issue, if so is there any way to resolve it or am I better off contacting google about the issue?
Sent from my iPad using Tapatalk HD
Leave it with another charger connected for a while
Sent from my Nexus 4 using xda premium
If you scroll through Q&A you'll see at LEAST half a dozen people talking about this.

[Q] Help! Nexus7 won't turn on!

Totally new here. got my nexus 7(2012) since nov 2012. This morning, I was chatting with friends and my device suddenly froze for 10 mins. i couldnt wait long so i restarted it by holding the power button. now it won't open even if i did the power + volume keys, nothing appears. even when i plug it in the wall charger or on my pc and laptop. still no charging logo or any indication it was on and my laptop says installing new device but always ends up failing so i cant back up my files from my device. I'm not a techy person so i made absolute no effort to root my device. just chatting and some occasional gaming. Please help can't afford to buy a new device for a long while
*btw its a 32gb nexus 7(2012). not sure if this additional info is helpful or not.
Do you get any sort of screen when you try to turn it on ? I.E. do you see the Google logo for a few seconds? Or do you see nothing?
My guess is with a hardware failure or your battery has come loose. When my battery becomes unplugged, I will see the Google logo and then a bunch of funky colors and it will reboot constantly when plugged in. It dies if unplugged, and It also turns on the second it is plugged in.
So if you suspect the battery, there are videos on YouTube to walk you through popping the back off along with pushing the battery back in. I used black electrical tape to hold my battery in place better once I confirmed that was what my problem was.
Merrell
Sent from my Nexus 7 using Tapatalk 4
I would check to see if the battery connection came loose. Its an easy fix to try and was your tablet overly hot or any bulging?
Sent from my Nexus 7 using Tapatalk
Dark Jedi said:
I would check to see if the battery connection came loose. Its an easy fix to try and was your tablet overly hot or any bulging?
Sent from my Nexus 7 using Tapatalk
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i am so sorry for not replying. i know its too late now because i was asking this info on another thread. i i already tried removing and reinserting the battery on my device.
the nature of my device is that its all black screen. even when you charge it, theres no charging animation that shows or any backlight. its like its really off without anything plugged.
when i plugged it in the pc under device manager, it says apx mode. kinda depressed cuz i think the device is already dead cuz i cant even do the power button + vol down thingie :crying:.
Try pressing and holding in the power button for a long time, up to a minute.
Sent from my Nexus 4 using XDA Free mobile app

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