Wifi will not connect - Nexus 4 Q&A, Help & Troubleshooting

I just opened my new phone and am trying to get it set up but it will not connect to wifi. It sees all the networks around but it keeps cycling through trying to connect and never gets past the acquiring IP stage. I have tried two different routers and deleted, reentered, and turned the wifi off and on many times. My other phone and all my other devices work just fine on my network. Anyone know of anything else I can try? It was a major hassle to get this phone and I would hate to have to go through a RMA the same day I get it. Thanks

Had the same problem and had to configurate with the inet of sim card. Nexus 4 has some problems with some routers, i couldnt connect my nexus to the router and had to chsnge configuration from router, once connected it was fricking slow. i decided to buy belkin WiFi amplifier and ive connected it to the router. Now it works great, do some research on inet and see if that router is having trouble with n4.
Dont RMA, all have this "issue"
Sent from my Nexus 4 using xda app-developers app

Thanks, will search that.

Related

Looking for a way to block specific WiFi signals.

I live very close to a hotel which has multiple SSID's that keep interfering with my ability to stay connected to my router.
I've tried hard coding a static ip on the phone, adding the mac address to router, even went as far as creating a separate unhidden network just for the phone. So far, nothing has worked.
So i was thinking that maybe there's a way to have the phone ignore certain signals, lock on to a preferred one or use WiFi but turn off the scanning feature. The only problem is that I haven't been able to find any settings or Apps that will allow me to do it.
So, if anyone has any ideas or suggestions as how, or if, I can make this work, I would greatly appreciate it.
I'm using a Droid 2 Rooted with 2.3.3 and have a Netgear N750 router.
BTW - none of the computers in the house are having this issue.
Sent from my DROID2 using XDA App
So, are you saying the phone constantly tries to leave your home wifi in favor of attempting to connect to the hotel's?
Yes, unless I'm within about 5 feet of my router, the hotel's signal makes the phone keep dropping and reconnecting over and over again.
Sent from my DROID2 using XDA App
Are the hotel's hotspots not WEP secured? That is so odd. If they're unsecured hotspots go over to the hotel and tell them to get their sh*t in order. Otherwise I'm out of ideas, sorry.
No, they are secure. WPA2 as is mine. I don't connect to them. My phone just detects them, drops my connection and tries to connect to them. So that leaves me with no connection and having to use 3G.
But there may be an easier solution to this. After spending a few hours on the Netgear site, it turns out that there is a bug in their firmware that causes signal strength fluctuations. They said a new release should be available in a few weeks.
In the meantime I've changed the channel on the router to auto select which seems to be helping.
I do appreciate you taking the time to assist.
Thanks!
Scott
Sent from my DROID2 using XDA App
Glad there's at least some kind of work around, wish I was of more assistance.
Having a similar problem with a samsung galaxy sii - current internet configuration is through AT&T U-Verse with built in Wireless G router in there Gateway. tried adding a Netgear dual band N router to my network and with the netgear's 2 wifi signals on then my phone just constantly goes into scanning mode and keeps trying to connect between the 3 - things work fine with the wifi turned off in the new netgear kind of defeating the purpose of me installing it - was hoping to have the phone use one of the N signals..
Block bt openzone connection pleaseee!
Desperately need an app for this? Is it not going to be possible for a way to block certain wifi signals because I'm actually going to rip next doors BT openzone router out of the wall and get a hammer to it! My HTC desire hd is insistent on connecting to its poor signal over our excellent one and the worst part is that you can't actually access the network unless you pay BT for a user account! Grrrr.... Please help
Try to connect the network you dont want, then go to wifi management in settings. Long press on the network you dont want and hit forget network. Then your phone shouldnt automatically connect to it unless you tell it to.

Galaxy Note disrupts connection with Wireless router and Desktop computer

Hello
This just started today after 1 day after I bought my Galaxy Note. Sometimes I'm on Wi-Fi on the Note and I'm on my desktop computer, my computer connection to the internet gets disconnected. The WiFi on the phone still works, but I can't visit any websites anymore.
I just received a call and talked for a minute, then my computer connection didn't work for a minute as I tried to load up different websites. Now it's back on. I find this strange. I tried two different routers as well (Cisco and Linksys). Both of them experienced this issue. I tried different ethernet cables as well.
Has anyone else experienced this? Is there a setting I need to change on the Galaxy Note? I'm new to Android.
I guess the problem is on your router / modem. I haven't heard of a similar problem before.
Sent from my GT-N7000 using xda premium
I have a similar problem on the phone sometimes. WiFi signal will be activated on the phone with full bars, but the phone is still unable to connect to network or visit any websites. Sometimes I get the message 'could not connect to network'. This problem is intermittent but annoying.
Sent from my HTC Flyer P512 using xda premium
Probably best to set a fixed IP address for each device. I find that solves a lot of problems. Sometimes as devices join and leave (like if WiFi goes off) they take each-others IP addresses, and when re-joining the hookup fails.
Sometime I am facing this issue also. Then only I have to reboot ADSL router. Mine is Netgear.
Sent from my GT-N7000 using xda premium
I remember one crazy incident in the past. I had one pre-sample Acer Android phone and randomly some colleague in the same room wouldn't be able to browse in their laptop. After lots of fiddling around, realized that phone was running DHCP service on its own and it was leasing out different IPs to laptops connected to parent wifi router. (So there were two DHCP servers, one in wifi router, another in android phone and laptops connecting to the wifi router were sometimes getting IP issued by the phone).
News to me and i have a lot of devices connected to my router
Galaxy Note
Galaxy Nexus
Galaxy S2
Desktop PC
Dell Laptop
Macbook Pro
PS3
Roku2 XS
xbox360
Canon Printer
NAS box

Wireless is connected but gray and nothing works! Any solution/permanent fix?

I've seen some chatter about this buried in other threads, but I wasn't able to locate a dedicated thread...so if there is one, sorry about a duplicate post.
So I have a Nexus 7 and a Galaxy Nexus phone and both have this issue. The issue has occurred in multiple environments with multiple routers/networks.
Basically, the wireless on the N7 and both the wireless & cell on the Galaxy Nexus go gray but show as connected with a strong signal. However, there is no IP traffic being routed. The devices have an IP address, and show correct DNS and default route locations and the wireless symbols even show data moving (the little bidirectional arrow deal) but nothing actually happens on the device.
Some have said this means you are not connected to Google's services like Gmail and what-not, but that isn't the case either as you can't ping from the device nor can you go to any websites in the browser, get new mail, get web data for other web enabled apps, or in the case of the phone, get text messages or phone calls.
The only *fix* I've found is to turn off wireless, wait a minute, and turn it back on. This can be really annoying when you have to do it 5-10 times a day on the tablet and it really sucks when you find you miss calls, texts and emails on the phone.
I notice this has never occurred with any of my other Android based devices or iOS devices. This would lead one to believe it has something to do with Jelly Bean and perhaps some background task crashing or something.
Does anyone else experience this? If it were just my phone or just the N7 I would think I had a defective device, but since they both display similar behaviors at different times with different routers on completely different networks, it seems more software related since the only thing in common is that they are both Android 4.1.x devices (it happened on 4.1.1 and now 4.1.2).
I would love to know if there is a real fix for this somewhere!
I fixed mine by getting a new Netgear router...
Sent from my Nexus 7 using xda app-developers app
rmm200 said:
I fixed mine by getting a new Netgear router...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Again, it happens with multiple routers from the lowly Linksys to Netgear to D-Link to Checkpoint and several more. This is NOT a router issue.
I was having to power off my Linksys router several times a day to allow dropped devices to reconnect again. What happens when you power cycle your router?
Sent from my Nexus 7 using xda app-developers app
What router settings and security method are you using? WEP, WPA? try changing the channels on your router or something
From what I experienced, it is connected to the router but somehow the router has lost net connection. Rebooting DSL modem fixes it for me. I have DSL connection here in Philippines, the telco provided a zyxel dsl modem. From the DSL modem I have Tomato flashed router. Rebooting the DLS modem fixes without rebooting router or the n7. In N7 from gray it turns blue and i can see the up / down arrows, net access is working.
I get the impression that my request/question was too long as it seems people are not really reading. Either that or they are not getting it because they either never experienced the problem, or because they don't take their N7 around like I do so they think it's connected to their home router.
This problem happens at about 8 different sites. Every site has a different router and a different internet connection from DSL to cable to T1.
This problem happens with both my N7 & my Galaxy Nexus and not at the same time at the same site.
I do appreciate people trying to help, but this clearly isn't a router issue but rather it is an Android issue. Focusing on the router really isn't helpful because there is nothing in common. Even the encryption varies from open networks like at a coffee shop, to WEP (yeah...seriously) to WPA to WPA2.

Nexus 4 WiFi Problem

I rooted and flashed my phone last night and everything was fine other than 1 thing. The Wi-Fi wouldn't connect on my home router. I tried several different roms and was left with the same problem where it was stuck on either obtaining ip address or authenticating. I then came into work this morning and the phone connected to my Wi-Fi network straight away.
Does anyone know how I can get around this problem, don't want to be using up all my data at home!
Thanks in advance
Dont get me wrong but did you try to restart the Router?
Sent from my HTC using XDA Windows Phone 7 App
Timzter said:
I rooted and flashed my phone last night and everything was fine other than 1 thing. The Wi-Fi wouldn't connect on my home router. I tried several different roms and was left with the same problem where it was stuck on either obtaining ip address or authenticating. I then came into work this morning and the phone connected to my Wi-Fi network straight away.
Does anyone know how I can get around this problem, don't want to be using up all my data at home!
Thanks in advance
Click to expand...
Click to collapse
I second the other suggestion. Those symptoms sound like your router needs a restart if it hangs at getting IP/authenticating.
I'm having the same problem on the network at my university.
I'm having problems with my wifi as well. We have a network here at my office secured with WEP. My galaxy nexus connects to it just fine but my Nexus 4 refuses. It sees the network, show strong signal but it doesn't seem to connect. I did manage to get it to connect once and I downloaded some updates but then the connection dropped and will not reconnect. I've tried various advanced settings (forcing the network to 2.4GHz, changing the power options, etc... No joy. This is particularly frustrating for me as my micro sim has not yet arrived so WiFi is all I have Hopefully it will work at home. At least there I have access to the router so I can make changes if needed. So far not a fan though.
I've got WiFi problems here, too. Roaming between different WiFi networks (home and university) often results in an non functional WiFi connection. Experienced this problem with stock Android 4.2 on Nexus 4 and Galaxy Nexus and latest CM 10.1 nightly on Nexus 4. Even reboot doesn't help every time.
As workaround: If WiFi connection is broken, turn on "flight mode", wait a few seconds and turn it off again. Works for me, maybe it works for your problems too.
I literally just received my nexus 4, and I haven't done anything with the SIM card yet, I just wanted to get things going on WiFi to start. It sees the network I want, let's me type in the password, and lets me click connect. After that it does literally nothing. No thinking, no obtaining IP address, nothing. Any ideas?
dyslexicpenguin said:
I literally just received my nexus 4, and I haven't done anything with the SIM card yet, I just wanted to get things going on WiFi to start. It sees the network I want, let's me type in the password, and lets me click connect. After that it does literally nothing. No thinking, no obtaining IP address, nothing. Any ideas?
Click to expand...
Click to collapse
I have exactly the same problem. Got the phone today and have tried several different access points - no luck. Restart the phone, no change.
Also, system updates screen said I could only download the update to 4.2 from a wifi connection till the 7th, so i set the date to the 7th and did the update successfully over the cell connection. Still no WiFi. Factory reset - no change.
---------- Post added at 09:18 PM ---------- Previous post was at 09:17 PM ----------
Oh, also tried the flight mode "trick" with no success.
Heartbreak said:
I'm having the same problem on the network at my university.
Click to expand...
Click to collapse
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
ecsk said:
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
Click to expand...
Click to collapse
It's also broken on my campus. Do you have any suggestions to bypass this?
ecsk said:
Your uni wifi probably is LEAP wifi or PEAP wifi, which is proven broken in Android 4.2
Click to expand...
Click to collapse
My university provides both LEAP and PEAP authentication. LEAP doesn't work for me either. But PEAP works. I'm able to connect via PEAP. (Stock 4.2 / 4.2.1 and CM 10.1)
Here is my log. It appears the authentication is timing out.
12-07 10:42:43.863: I/wpa_supplicant(19563): wlan0: Authentication with xx:xx:xx:xx:xx:xx timed out.
12-07 10:42:45.345: I/wpa_supplicant(19563): wlan0: Trying to associate with xx:xx:xx:xx:xx:xx (SSID='XXXXX' freq=2447 MHz)
12-07 10:42:45.385: I/wpa_supplicant(19563): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=xx:xx:xx:xx:xx:xx status_code=1
12-07 10:42:55.346: I/wpa_supplicant(19563): wlan0: Authentication with xx:xx:xx:xx:xx:xx timed out.
All other devices do connect fine and I even restarted the AP to make sure.
This is getting very frustrating. I couldn't connect to wifi at work (WEP, I know...) at all yesterday. I went home, and my WPA2 network at home worked perfectly. I come in this morning and boom, I'm connected just fine to the wifi here at work (the connection was remembered from my tries yesterday). I went to lunch, came back, no wifi. Reboots, reconnections, nothing seems to work. I also have a Galaxy Nexus with 4.2.1 and it connects to the wifi just fine. Grumble grumble....
-Matt
I did a few tests today and it seems to be only when using WPA2 with a pre-shared key. WPA works, as do open AP's.
jim.k.yee said:
It's also broken on my campus. Do you have any suggestions to bypass this?
Click to expand...
Click to collapse
No solution with stock google image AFAIK, because google does not provide 4.1.2 image for Nexus 4. You can try other custom ROM or ask if some one has successful LEAP wifi story about running custom ROM.
BTW I don't own Nexus 4, I am stilling using Galaxy Nexus, as soon as I upgraded to 4.2 LEAP wifi broke, I flash 4.1.2 back then it works fine.
I found that upgrading the access point (MikroTik) to the latest version allows me to connect.
Seems something in this device does not like some older WPA2 versions?
extremewing said:
I found that upgrading the access point (MikroTik) to the latest version allows me to connect.
Seems something in this device does not like some older WPA2 versions?
Click to expand...
Click to collapse
My N4 has been connecting fine to my home router over the past two days. Suddenly, today, it stopped recognizing the network (shown as "not in range" in wifi settings). No amount of router or phone reboots would get it to connect. I read in another forum about going to Displays in the settings menu, scroll to bottom - Wireless Displays. Turn on and search for wireless displays, then turn off. I thought, wtf? Anyway, I tried this and it connected to wifi immediately. Maybe there's a bug in the wireless display function that's interfering with wifi.
I am actually having a similar issue as others here, but I have found another weird work-around. Basically, although the Nexus 4 see's my campus's network, no packets get transfered back and forth, and I am not even sure what is going on (The IP address, tho, is usually "unknown".) However, upon going to the campus's IT help today, they turned off mobile data, and it then seemed to connect fine over Wifi. Any idea what is going on here?
There is no "signing in" to the network at my university, it just connects and verifies your device's MAC address, so I don't think they are doing any fancy authentication. I was thinking about maybe flashing a different ROM and seeing if I get different results.
i got mine yesterday and it connects then stops connecting after a couple seconds
Atrag said:
I am actually having a similar issue as others here, but I have found another weird work-around. Basically, although the Nexus 4 see's my campus's network, no packets get transfered back and forth, and I am not even sure what is going on (The IP address, tho, is usually "unknown".) However, upon going to the campus's IT help today, they turned off mobile data, and it then seemed to connect fine over Wifi. Any idea what is going on here?
There is no "signing in" to the network at my university, it just connects and verifies your device's MAC address, so I don't think they are doing any fancy authentication. I was thinking about maybe flashing a different ROM and seeing if I get different results.
Click to expand...
Click to collapse
I get exactly the same issue in my office. I can connect to school open network, but after a few minutes it lost connection (while still showing connected). I got to wifi setting, it shows that there is only one wifi hotspot and i am connected to it. But actually there should be more than five hotspot! If i switch wifi off and back on it can detect all the networks and get connected again, but then it goes to the weird cycle over and over.
Strangely, if i stayed in another office, it is connected all the time. Seems like the signal problem in my office. But i got no problem in my office when i was using galaxy nexus.
I am driven crazy by this!

[Q] wifi problem

Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Schurek16 said:
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Click to expand...
Click to collapse
It's your router, not your phone(s). Can't believe you haven't considered the common factor.
There's nothing wrong with the WiFi on these phones. Hence you can't find answers to problems that don't exist...
​
Schurek16 said:
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Click to expand...
Click to collapse
I have no problem with wifi whenever I change new mobile phone . In your case you can try resetting your router.
I have reset the router and like I said in my earlier post, the problem was not just in my house with my wifi, its every wifi we have tried in different places all over
There isn't nearly enough data here to make any sort of assessment.
-Have you tested your connection settings from the phone? Try something like Speed Test to see if it can establish a connection.
-Does Wi-Fi stay connected or does it drop in and out? Does the Wi-Fi icon change to being grayed out? Does it turn itself off under your settings?
-Have you tried changing the connection type on the router? WPA2 to WEP, etc...
-Have you verified that the network is broadcasting an Internet connection from another device?
-Can you see the phone on your network from a computer?
-Have you tried pinging an IP address from your phone?
More than likely it's a DNS or DHCP issue. But I don't want to recommend any troubleshooting methods until the problem has been isolated.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM 4.3.
Every device in the house works fine on the network. I play xbox live all the time with no problems.No lagging whatsoever.the phones will connect to the network and look like it's always connected to the network but will not load any pages or any thing.one off the network, it works fine.thus is the only device that has ever not worked in my network
Schurek16 said:
Every device in the house works fine on the network. I play xbox live all the time with no problems.No lagging whatsoever.the phones will connect to the network and look like it's always connected to the network but will not load any pages or any thing.one off the network, it works fine.thus is the only device that has ever not worked in my network
Click to expand...
Click to collapse
I have the same issue. I have had the phone for a month with no issues. The last couple of days, I can't stay connected to any wifi either. It has happened on multiple routers in multiple locations.
I have updated my router firmware (although it happens on all wifi routers). I get a connection, then it disconnects, finds the wifi again, and reconnects...over and over again.
Something is up.
Did a factory reset...wiped everything to start over again...didn't help.

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