Backup game data before factory reset - Nexus 7 Q&A, Help & Troubleshooting

My battery died whilst some apps were updating and ever since I have been getting a lot of crashes and various other problems.
So I'm thinking of doing a factory reset but I have a couple of questions:
I have used the nexus root toolkit to make backups before but can anyone tell me if this backs up game data such as progress and in particular, in-app purchases?
Does restoring from this backup restore app settings or just put the apps back on?

shaneydroid said:
My battery died whilst some apps were updating and ever since I have been getting a lot of crashes and various other problems.
So I'm thinking of doing a factory reset but I have a couple of questions:
I have used the nexus root toolkit to make backups before but can anyone tell me if this backs up game data such as progress and in particular, in-app purchases?
Does restoring from this backup restore app settings or just put the apps back on?
Click to expand...
Click to collapse
Although it back ups the apps etc I had a few issues using the backup tool it was telling me to install apps and that info was missing etc. So the best thing to do is plug your unit into an PC and drag the file data (Android/data) onto your desktop, this way once you have factory reset and done your back up you can drag that file back onto your device and you will have all game progress saved. If you have an emulator installed some of the Memory cards are hidden in the file system meaning you will have to find them in FPse or whatever you use and back them up as well, to be honest I just use root browser and email them to myself :good:

Ugh! Pretty gutted now.
Decided to cover all bases. Did a regular backup using the toolkit. Did another backup with all the shared data using the toolkit and manually copied the data to my computer as suggested above.
After the factory reset I restored the full backup with shared data. Although some games have retained settings, some haven't and NONE have any of the in-app purchase stuff.
So copied back all the data I copied to PC and still nothing.
As an example, Bad Piggies HD. My son bought a load of in-app stuff after the PIN was reset (without my knowledge) and none of the stuff is there and all levels are locked again.
<EDIT>
Tsk! I've now discovered that the restore has only restored about half my apps, let alone settings!

Related

Making the dive to Root... How to backup/restore data?

I've finally decided to make the dive and root my N1, and I am fully aware that it is going to wipe my device. But I've had it since launch and installed a good amount of apps and games and was wondering if there was a way to backup my apps and/or be able to restore them after the root process. I'm mostly concerned with certain games that I've been playing on it and having to start over once it gets wiped. Is there any way to go about doing that?
http://forum.xda-developers.com/showthread.php?t=617235&highlight=backup
flomid said:
I've finally decided to make the dive and root my N1, and I am fully aware that it is going to wipe my device. But I've had it since launch and installed a good amount of apps and games and was wondering if there was a way to backup my apps and/or be able to restore them after the root process. I'm mostly concerned with certain games that I've been playing on it and having to start over once it gets wiped. Is there any way to go about doing that?
Click to expand...
Click to collapse
When I rooted mines this morning, it turns out apps are backed up then reinstalled after inputting your account info.
But just incase...download Astro File Manager, backup apps onto the SD Card, then if the apps don't reinstall like it did on mines, go download the Astro, then reinstall your apps. Just that simple.
Sorry for my noobish ways, but i just purchased my first Android device (Nexus One ) so i really know nothing.
When i wipe my phone, what gets deleted? will my contacts, songs and photos get deleted or only apps?
Contacts are synced wit your Google account. (If you allowed it)
that will be downloaded after you logon after wiping it.
Apps and settings can be synced with your Google account also.
I've lost the text messages and call log after wiping the phone. Apps were redownloaded and reinstalled
you can use wavesecure to backup your sms's and call logs. for free, If you signed up fo to their android beta in time. not sure what their current account offerings are. works well.

Be k up data

What's the best way to move apps and data from n5 L to 6p M? Can we just move the Titanium BU folder to the new device and restore data? Google doesn't restore apps and data from Amazon, and seems to miss some other game data. Just restore Titanium app with Google restore? Or does nfc work with all apps and data (never tried it)?
Not sure what spell check did to the title, supposed to be "Back up data".
Sent from my Nexus 5 using Tapatalk
Titanium backup will do the trick, I've found. There are plenty of guides on how to do this. (Seems like you are familiar w/ it though.) http://bfy.tw/29yY
I usually make backups of only the apps I'm concerned about, plus a keyboard.apk I like, plus Amazon stuffs...
Then copy the folder into the SD card area of the new device.
Install TB from Play store on new phone.
Remove apps I'll be restoring, because they auto-installed, and it's kind of annoying but whatever.
Point TB to the folder I copied over, and restore one at a time. I've had some apps go sideways on a batch restore, but I don't know if it was the batch restore or the backup itself which caused the issue. Either way, I do one at a time now.
Enjoy.
More tips:
The First rule of TB is you never restore system apps.
The Second rule of TB is you NEVER restore system apps.
III Commandment : Thou shalt restoreth system apps never, or thy soul shall burn in heck.
If an app you plan on restoring DID NOT AUTO-GOOGLE-RESTORE-thingy during setup, it's a big tip it might not be compatible in some way in your new OS version / device. Go to Play store and check.
Games and other apps that already backup to the cloud - skip those, or at least don't restore them until you install from Play store normally and see how they recover. If they recover fine, then great.
Restore a small # of apps at a time, and test them all.

Best way to backup everything before flashing new ROM?

Hi everyone, so I was wondering what was the best way to backup everything, apps, apps' data and system settings before flashing a new ROM or the same but with new base (which usually requires a clean install).
I've been told that the TWRP backup isn't that great because it'll bring over the "junk" from the previous version, and it doesn't really backup photos for instance.
Samsung's SmartSwitch, at least for me, doesn't backup applications at all. I've tried the phone version as well as the computer one, the phone one crashes once it gets to the app part, the computer one finishes but then there are no apps backed up.
I tried Titanium Backup but I don't know exactly which is the best option, should I be backup just apps and data? Or system data as well? If the correct way is both and let's say that the new ROM is "more" debloated", wouldn't I be putting back in the bloatware by backing up system data as well?
As far as system is concerned I just want to backup something like alarms, memo, system settings like brightness and I think that's more or less it.
Thanks a lot to anyone that helps me, I've been making tons of backup recently trying to find the best solution but couldn't.
Personally I use Titanium Backup, including unlimited external AppData (see in Settings). By that I get at least 80% of my apps back with all the settings done. My photos/videos are stored on my SD and backupped via google photos.
Always looking for a better and easier way to do all this, but for the moment that works pretty well. Still takes 1 - 1&1/2 hours to switch rom, restore backups and set up all my apps that could not be backupped completely.

Not so Easy Backup; storage snafu has MXPE stuck in cyclical forced reboots

So I ran into an issue with my locked-bootloader, unrooted MXPE 2015. I am running stock Marshmallow. I will note that I don't think this is really a bootloop, it seems to boot for a few seconds before a crash/reboot. I am able to boot into recovery, and am even able to trigger a safe-mode boot during the few seconds of uptime, where the safe-mode boot does not crash/reboot. I also suspect a Factory Reset will fully resolve the issue, unless the factory image got corrupted somehow... I do apologize, this is a long post.
I was essentially trying to make a backup to do a factory reset. Long story short, I was trying to use an app called Easy Backup that consolidates sms, mms, call logs, and that I had used in the past without issue. However this time that was not the case. I have a 16 GB version with an SD card, but have used ~8.5 GB of the internal free ~9.8 GB (I can't remember the exact numbers) and I constantly run into low storage situations with app caches and install sizes when doing updates. Normally clearing all app cache data is enough to get the downloads to go through.
So I go to run this backup app (with the default storage directory set on my external SD card) to have it uploaded to Google Drive, and after it gets close to finishing, I get errors about running out of storage, and then a cascade of apps crashing, and then a reboot. After the reboot, I check my Drive folder and see that the file never uploaded; the storage seems to have cleared up, but I clear my cache and the backup app's storage just in case (though it had already pretty much cleared back to the 8.5 GB used from before). I also notice some oddities like random settings suddenly having changed in certain apps. But I stupidly think no harm has been done, so maybe retrying after clearing up Cache space will work. So I tried to get the backup to run again after verifying the upload and storage location options (SD Card -not internal - and G Drive), but the same storage and crashing thing happens. It "finishes" the backup, and after a few seconds of the phone hanging and lagging, it reboots again. This time after the reboot I notice that apps are missing from my Nova Launcher home screen (but still in my app drawer), and go to restore a backup of Nova, except the overview and home buttons don't do anything, and then see that the notification shade can't be pulled to open the settings toggles. Then it suddenly reboots again. And now, unless I boot into safe mode, I get a few seconds of of it sitting at the home screen before the phone reboots. This same nav button and settings shade behavior are persistent in safe mode.
I guess my question is whether or not there is a way to pull off my SMS, MMS, Call log data (maybe in ADB?) while in safe mode. I have been trying to uninstall extraneous apps in Safe Mode to see if I can break the rebooting cycle, but no luck thus far.
On another note, should I go ahead and do a factory reset or should I contact Moto first (I have a Moto Care policy, though I've heard horror stories). I have never had this issue with this app before,
Any other recommendations and tips? It almost seems like the app tries to cache on my internal storage before moving to the destination folder, and in a low storage situation it seems to have corrupted something in the actual OS as well as my other apps.
Thank you, I appreciate your time!
If memory serves, apps like Easy Backup may store things on external storage or upload to the cloud, but use app cache space as temporary working space, thus most likely causing your storage issue. Erasing app cache likely wiped that out, and your are correct that a factory reset will likely clear up this issue.
Moto care doesn't care if an app messed up your system, and they won't help you with it other than to walk you through a factory reset first before sending the device in for replacement, as I suspect a factory reset will clear your issues up.
Have you tried clearing the cache partition in recovery?
Recovering your data will be impossible if you can't get it booted long enough to enable ADB and copy the files off.
If you can get if booted, I suggest using SMS Backup & Restore over your existing backup tool for this type of data... I have used it successfully for many years without issues (except when they accidentally had it set by default to delete all but the last 2 backup file on Google Drive, geesh, that sucked, but that isn't an issue anymore).
acejavelin said:
If memory serves, apps like Easy Backup may store things on external storage or upload to the cloud, but use app cache space as temporary working space, thus most likely causing your storage issue. Erasing app cache likely wiped that out, and your are correct that a factory reset will likely clear up this issue.
Moto care doesn't care if an app messed up your system, and they won't help you with it other than to walk you through a factory reset first before sending the device in for replacement, as I suspect a factory reset will clear your issues up.
Have you tried clearing the cache partition in recovery?
Recovering your data will be impossible if you can't get it booted long enough to enable ADB and copy the files off.
If you can get if booted, I suggest using SMS Backup & Restore over your existing backup tool for this type of data... I have used it successfully for many years without issues (except when they accidentally had it set by default to delete all but the last 2 backup file on Google Drive, geesh, that sucked, but that isn't an issue anymore).
Click to expand...
Click to collapse
Yes, I did try cleaning the cache partition, but to no avail. Ironically because I was messing with ROMs on my old 2013 moto x, I'm currently using that with CM 13. When I get back from work tonight I'll see about ADB, I think I may have set it up on it in the past, however I may have deactivated it. And yeah, I think I may have used that tool in the past, so I'll have to give it another look!
I thought that the Moto Care route may not be worth it, but I thought that I might as well check. If a reset doesn't solve things, I'll take another look. Thanks for the help, really appreciate it!
acejavelin said:
If memory serves, apps like Easy Backup may store things on external storage or upload to the cloud, but use app cache space as temporary working space, thus most likely causing your storage issue. Erasing app cache likely wiped that out, and your are correct that a factory reset will likely clear up this issue.
Moto care doesn't care if an app messed up your system, and they won't help you with it other than to walk you through a factory reset first before sending the device in for replacement, as I suspect a factory reset will clear your issues up.
Have you tried clearing the cache partition in recovery?
Recovering your data will be impossible if you can't get it booted long enough to enable ADB and copy the files off.
If you can get if booted, I suggest using SMS Backup & Restore over your existing backup tool for this type of data... I have used it successfully for many years without issues (except when they accidentally had it set by default to delete all but the last 2 backup file on Google Drive, geesh, that sucked, but that isn't an issue anymore).
Click to expand...
Click to collapse
So I did get in and take another look, however developer options just shows "Developer permissions not available for this user." So I think i may be hosed. I'll give it another go and see what I can try to salvage from booting into safe mode again. Thank you for the help and recommendations, this willteach me not to be using something like SMS backup instead (and consistently, haha).
jtflynnz said:
So I did get in and take another look, however developer options just shows "Developer permissions not available for this user." So I think i may be hosed. I'll give it another go and see what I can try to salvage from booting into safe mode again. Thank you for the help and recommendations, this willteach me not to be using something like SMS backup instead (and consistently, haha).
Click to expand...
Click to collapse
Sounds like you are in a Guest user account, can you switch users?
acejavelin said:
Sounds like you are in a Guest user account, can you switch users?
Click to expand...
Click to collapse
So I looked at that, and it says I am logged into my account. Photos below:
So coincidentally, I just got it connected to my wifi while in safe mode, and it hasn't crashed/rebooted since that (it still was doing that prior). I can get into the play store, so I am going to try to get my sms/call logs/mms. Home and overview buttons are still broken, and the notification shade is still borked. So No ADB backup, but at least I have most things on my SD card and was on MM, so the app backups should help get restarted. Once I get everything checked/backed-up that I can, I'll try a factory reeset, and failing that a call to moto care *cringes*.
Thanks for the help everyone! I learned my lesson on small-storage phones...
jtflynnz said:
So I looked at that, and it says I am logged into my account. Photos below:
So coincidentally, I just got it connected to my wifi while in safe mode, and it hasn't crashed/rebooted since that (it still was doing that prior). I can get into the play store, so I am going to try to get my sms/call logs/mms. Home and overview buttons are still broken, and the notification shade is still borked. So No ADB backup, but at least I have most things on my SD card and was on MM, so the app backups should help get restarted. Once I get everything checked/backed-up that I can, I'll try a factory reeset, and failing that a call to moto care *cringes*.
Thanks for the help everyone! I learned my lesson on small-storage phones...
Click to expand...
Click to collapse
Do you have a corporate account on the device that is a Device Administrator? That is the only other thing I can think of that could cause something like that.
acejavelin said:
Do you have a corporate account on the device that is a Device Administrator? That is the only other thing I can think of that could cause something like that.
Click to expand...
Click to collapse
No, nothing like that. It's my own personal device with no work emails, and in fact I had previously used USB debugging to backup pictures when my SD Card got corrupted. All of this weirdness occured after the failed backups, and just speculating it honestly seems like when the app ran out of room it just kept going and started overwriting random bits (ie the Nova Launcher settings/ homescreen), and might be why the Navigation buttons/Notification shade are broken. But that's just me spit-balling , so really there might be no telling what happened.
jtflynnz said:
No, nothing like that. It's my own personal device with no work emails, and in fact I had previously used USB debugging to backup pictures when my SD Card got corrupted. All of this weirdness occured after the failed backups, and just speculating it honestly seems like when the app ran out of room it just kept going and started overwriting random bits (ie the Nova Launcher settings/ homescreen), and might be why the Navigation buttons/Notification shade are broken. But that's just me spit-balling , so really there might be no telling what happened.
Click to expand...
Click to collapse
Well... Try to get off what you can, then factory reset, I imagine things will improve greatly.
I just had an issue similar to this... phone (1575) would reboot (continuous reboot) after about 30-45 seconds every time (reminded me of TV show Lost where you had only a certain amount of time before you had to reset)... enough to uninstall a GPS app I was tinkering with a few hours prior... enough to delete cache... enough to reboot into recover to wipe cache partition... about 4 reboots to finally download a Google app update (which in the end said it couldn't successfully install) etc. Sometimes powering off would reboot instead (and after a while could not reboot into safe mode, just a normal reboot) so the few times I had the phone off, I took out/reset the SIM and SD card. What seemed to solve it was taking out the SD card (formatted as External, but was always a pain -- a week or so ago it "disappeared" and had to reformat the SD card (just downloaded stuff)) and when I powered it up this morning, no more reboots. Of course for now, no more added storage But saved me a full factory reset.

Anyone know of any working NON-ROOT data backup apps for S8?

Hey guys,
I'm running into a couple issues with my phone so I want to factory reset. However, I'm stuck in this tricky situation where I was able to import my data from the S7, but I cannot re-back it up under the S8.
I'd been using Helium ever since I got my S7, since it uses the built-in backup methods without requiring root. However, under Nougat it doesn't seem to work as well. You cannot restore backups that include the .apk anymore, you have to install the apps first then restore their data.
Now I'm getting a bunch of apps where I restored the data from an older version where it was still possible, updated the apps from the Play store, and now I can't back them up again! I was testing this out with the actual adb desktop backup commands... those apps just give me a blank backup file. Examples are Gboard (formerly Google Keyboard) - you always used to be able to back that up with adb, and it still shows up in the list (e.g. they didn't do allow backups=false), but it doesn't work. Helium gives an error, adb just gives me a 1KB file with nothing in it. There's clearly data there...
What gets me is that Helium uses the *official* built-in Android desktop backup protocol. It's like Google started killing that off without telling anyone, and without even having the phone return a message saying the app can't be backed up. It appears to work, but you get a blank file.
I used to be able to just use a custom recovery to make a nandroid backup, so I could easily factory reset and recover if that didn't fix the problem. But since there's no root method for the Snapdragon S8, and AFAIK the stock bootloader can't do backups like that, I'm out of options.
Does anyone use any other methods? I know Google/Android *supposedly* backup your appdata for you, but it never works - every time I try that it reinstalls the app with empty data and I have to set everything up all over again.
I would suggest using Samsung's own Cloud to back up your data. Works surprisingly well, it backs up pretty much everything, even home screen layout. It even backs up apps like OGYoutube or anything 3rd party. Looks like it backs up the entire apk and restores them with your data and logins. Worked well for me when I flashed G950U1 firmware
EDIT: Also if you go this route and factory reset your device for whatever reason, upon initial set up skip restoring apps from Google since Samsung's cloud will restore those apps back. I noticed that if you use both restore methods they will clash and your Samsung apps will be overwritten and your data will be wiped. Don't know if anyone else noticed this, just from my experience.
moises93 said:
I would suggest using Samsung's own Cloud to back up your data. Works surprisingly well, it backs up pretty much everything, even home screen layout. It even backs up apps like OGYoutube or anything 3rd party. Looks like it backs up the entire apk and restores them with your data and logins. Worked well for me when I flashed G950U1 firmware
EDIT: Also if you go this route and factory reset your device for whatever reason, upon initial set up skip restoring apps from Google since Samsung's cloud will restore those apps back. I noticed that if you use both restore methods they will clash and your Samsung apps will be overwritten and your data will be wiped. Don't know if anyone else noticed this, just from my experience.
Click to expand...
Click to collapse
Wait, what? How do I do that? I tried the Smart Switch Windows software (not the one that lets you transfer between phones, there's a PC version too), and it only backed up the .apk, not the data.
drfsupercenter said:
Wait, what? How do I do that? I tried the Smart Switch Windows software (not the one that lets you transfer between phones, there's a PC version too), and it only backed up the .apk, not the data.
Click to expand...
Click to collapse
Just go under Settings>Cloud and Accounts>Samsung Cloud and enable backup, check it out in there. It pretty much gives you details of what it'll back up for you.
moises93 said:
EDIT: Also if you go this route and factory reset your device for whatever reason, upon initial set up skip restoring apps from Google since Samsung's cloud will restore those apps back. I noticed that if you use both restore methods they will clash and your Samsung apps will be overwritten and your data will be wiped. Don't know if anyone else noticed this, just from my experience.
Click to expand...
Click to collapse
Did you have to turn off any settings on Google backup before resetting phone ?
moises93 said:
I would suggest using Samsung's own Cloud to back up your data. Works surprisingly well, it backs up pretty much everything, even home screen layout. It even backs up apps like OGYoutube or anything 3rd party. Looks like it backs up the entire apk and restores them with your data and logins. Worked well for me when I flashed G950U1 firmware
EDIT: Also if you go this route and factory reset your device for whatever reason, upon initial set up skip restoring apps from Google since Samsung's cloud will restore those apps back. I noticed that if you use both restore methods they will clash and your Samsung apps will be overwritten and your data will be wiped. Don't know if anyone else noticed this, just from my experience.
Click to expand...
Click to collapse
Looks like Samsung will terminate data back up after 11 Jan 2018 - must be a capacity issue.
https://www.reddit.com/r/GalaxyS8/comments/7k2ihz/samsung_will_remove_app_data_backups_in_samsung/

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