Ok, simple stuff first. Yes it's my first post and yes I have searched the forums relentlessly for a solution. If someone finds another thread, please post a link. Thanks in advance.
I have an Acer Iconia A501 (XE.H6PAN.015 - same as XE.H6PAN.002 in service manual). The power button no longer works. Having done my research, it seems the power switch on the mainboard has come away. Apparently an all too common problem. I have contacted Acer and they want it returned for repair. Fine, BUT they intend to wipe the internal storage.
Is there any way to power the device up without the use of the power button? I don't want to open it as it's still under warranty, hence my problem. And yes, I do keep backups. But there is very important information on the internal storage since the last backup.
Please help. I have obtained service manuals and interface port specs for this model if it helps.
Any positive input appreciated!
Sorry Mate, but without opening the cover, it ain't going to turn on. Even then, you would have to mess around with it, and HOPE it powers up.
Best bet is turn it in for service, and hope they don't decide to update the OS after they fix the PWR button.
MD
Related
Hey,
I tried to upgrade my xda's firmware earlier but something went badly wrong. It got stuck on the "Upgrading. This will take approximately 5 minutes" screen, on 0%. I tried doing the upgrade again, but now my computer can't establish a connection with the device, via USB I might add.
If I hold down the power button whilst I push the reset button, it takes me to the colourful, yet useless, "Wallaby Bootloader" screen.
Is it possible for me to recover my xda? If so how?
Any help would be much appreciated!
Thanks,
Andy.
^ Bump (original post was 4 years ago!).
I just found the xda in a drawer and decided to try and revive it. I plugged it in, ActiveSync tries to connect, the phone makes a chiming noise, but it can't actually establish a connection (since the firmware is toasted), therefore the Programme A ROM utility won't work.
Is there any way I can recover this device without needing a special serial cable? Would it be possible to boot from an SD card, even without a functioning firmware? Is there anything else I could try?
Quick update: I picked up an SD card this morning and booted from that, managed to reflash the ROM courtesy of the Rom Kitchen.
Only bad thing.. I snapped off the plastic cover from the SIM card slot, which unbeknown to me holds down a pin that controls the device's power - so I now need to tape it down.. honestly if it's not one thing it's another!
plaggypig: (if you ever read this) just wanted you to know I found the 4 year bump hilarious. I'm glad you salvaged your machine, sad about the cover with hidden switch! I always lusted after an xda but couldn't afford it back then. Am now the proud owner of a Topaz (TD2).
Ok first of all a big hi to this great community (xda team) and users.
Im new to this stuff but im in need for a little help, and i hope someone is willing to help me.
I have HTC Touch and im having problems with it. Its broken now it doesn't work. Not to forget to mention the phone i own is chinese made, which means i think is not the original one (even it looks and acts like the real one).
After modifying some phone applications, by installing tweaks and applications i found on internet, i installed some modified Keypad application, and after using it a while, one day it stopped responding and instead of showing Number keys, it only showed black buttons. SO i tried to uninstall it and after successful uninstall i restarted the phone but it showed me the screen aligning thing and i did what was required it booted but was not working properly. so i did several reboots, and then even tried reseting it. after several tries im now stuck on screen error.
I uploaded two videos on youtube how the screen gets mixed and the other problem, hard reset won't work on my device.
Links to videos:
video 1:
http://www.youtube.com/watch?v=ivS0tALyvd0
video 2:
http://www.youtube.com/watch?v=t0DyOiw7Pkw
i would be very happy if anyone could tell me what to do with my device.
PS. Im newbie so i might need some simple instructions if possible.
Thanks in advance.
No one cant help???
I hope someone is willing to give me some instructions...please!!!
Best regards. Gjizaqin
Very strange.
I havent seen any so unhelpfull forum like this :-( im really sad.
I posted the thread asked for help, explained the thing in the best way i could, and no single reply even the one "we can't help" would be nice to see.
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
gjizaqin said:
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
Click to expand...
Click to collapse
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
tito12 said:
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
Click to expand...
Click to collapse
Thanks for your reply tito12,
Anyways its nice forum but not very newbie frendly. I guess the way I wrote this thing will be much easier for any newbie to fix his china htc, without talking too much about roms, loaders etc etc, wich is very confusing for newbies (like me and others).
I thought it was screen problem cause my htc was getting some messy colors while loading (you can see it in the video i provided). And i stated "unhellpfull forum" by keeping in mind that more than 200 people viewed the thread, and not even single one said simply : "i have no idea, or sorry" so i know someone will try to help me out.
Anyways as a owner of HTC I will still contribute to this forum, in the way I can but words I wrote could be some kind of newbie impressions.
Best regards to all.
Sorry to see no one could help you out - maybe its because its a clone and most users here have real genuine ones? Anyway its great to see you got it fixed and stick with the forums as I am sure you will learn a lot from them and soemtimes get an answer. I find that hardware questions dont get many responses but if you go into say a skinning forum you will get more replies.
Hui all xda-developers.
I'm a knew member in here, so I will first say hi to all members .
As my title says, i cannot Hard-reset my phone (HTC HD2/LEO).
The hole thing is a big story, but what the hack
First I brooked my screen, then I tried to change the screen, but without problems. Then after to month, I did make an Password for my phone, because of privacy thing on the phone. BTW, the phone changed the password itself .
I talked with HTC, and they says that it is a bug in the phone, and the only way was a hard-reset, (But when i clanged the screen, i did broke the volume up and down button ) - then they gave me a price if they should make my phone 4000 Danish krone's ........ I will not give 4000 DK, I have All ready paid about 5-6000 Danish krone's for the phone!..
Is there someone in this forum that can help me? I all ready have searched Google and so on, talked with so many people, but all the time they say 'Hard-reset' ..
I seriously don't no what I have to do, maybe it is possible by USB cable :S
So your main problem is that the phone changed the password and not you cant hard reset right ?
This happens a lot even there is a thread about it somewhere. Try to remove the sim card and the sd-card then enter your pin code.
Or if that didn't work you can try to flash an official ROM for your device via USB, But since you broke the vol rockers and your phone is locked I'm not exactly sure how you'd go into bootloader nor connect in ActiveSync mode. Give it a try, it may work
Welcome to xda!
I think that the HD2 section must be overwhelming for a starter... and the search function can deliver confusing results.
However, as the phone has already some major on-market time, most problems you might face have been discussed sometime in the past, that is why I do recommend you to use the search function with simple search terms.
Now, about your question:
Please check this thread: Klick!
The tip nr. 15 describes how to reset your phone - and the rest of the thread describes many other more or less unknown features and functions of your phone.
tictac0566 said:
Welcome to xda!
I think that the HD2 section must be overwhelming for a starter... and the search function can deliver confusing results.
However, as the phone has already some major on-market time, most problems you might face have been discussed sometime in the past, that is why I do recommend you to use the search function with simple search terms.
Now, about your question:
Please check this thread: Klick!
The tip nr. 15 describes how to reset your phone - and the rest of the thread describes many other more or less unknown features and functions of your phone.
Click to expand...
Click to collapse
(But when i clanged the screen, i did broke the volume up and down button )
Click to expand...
Click to collapse
He already knows how to hard reset
But his vol's are broken, that's why he's asking
Mate if you broke the screen and the volume key buttons then why on earth are you trying to reset the phone?
Fix the hardware first and then deal with a hard reset. If both those items are broken then there really is no way to hard reset the HD2. I wish you the best of luck but it looks like your HD2 is really dead...
xlr8me said:
Mate if you broke the screen and the volume key buttons then why on earth are you trying to reset the phone?
Fix the hardware first and then deal with a hard reset. If both those items are broken then there really is no way to hard reset the HD2. I wish you the best of luck but it looks like your HD2 is really dead...
Click to expand...
Click to collapse
I'm trying to reset my phone, because i cannot find those hardware\main board for the phone on the Internet? (Those wires in the phone, that goes to the volume up and down)
If you can recover an Nokia (something) without an hard reset, then why can we not do it on an HD2 ? Do you no what i mean >?
^^^ Yeah, my bad. Missed the whole point that the hardware is completely broken. And a password issue.
Anyway...
I'm sending my a500 into acer to get the power button fixed and i have to revert it back to stock before I do. Is there any way of doing this automatically without using the recovery method and needing to select options with a power button. I tried using this EUUs_SBK_Acer_A500_1.016.05_COM_GEN1 from here http://forum.xda-developers.com/showthread.php?t=1113878 and it detected my custom rom but nothing showed up under new image version and wont let me continue.
any help??
btw I'm on honeycomb lightspeed 2.1 with honeyvillain 3.7 kernal right now.
My power button broke a few months back. I just popped it open and soldered it back onto the board and I used a glue gun to fill the gap behind the power button casing so it won't get pushed back anymore (I guess one too many hard pushes screwed mine up.) Haven't had problems with it since.
Hope this helps.
http://www.techrepublic.com/photos/...16&tag=thumbnail-view-selector;get-photo-roto
starkiller86 said:
My power button broke a few months back. I just popped it open and soldered it back onto the board and I used a glue gun to fill the gap behind the power button casing so it won't get pushed back anymore (I guess one too many hard pushes screwed mine up.) Haven't had problems with it since.
Hope this helps.
http://www.techrepublic.com/photos/...16&tag=thumbnail-view-selector;get-photo-roto
Click to expand...
Click to collapse
too scared to open my iconia , did a ps3 the other day to fix the YLOD that was piss but yeah feel if i open the iconia a little gremlin with 9 arms will fall out lmao
Just send it in to Acer. They probably won't even say anything about it. Especially it being a PWR button.
The thing about "if you root you lose warranty", is hogwash more or less. In your case, you can stand your ground as it's a physical defect.
I haven't heard a whole lot of stories from anybody who returned their device, even if it was rooted and such, and got a hard time from the service center. In fact, I have read cases where people got a replacement tab, and not only was it rooted, but already had a custom rom installed!!!!
Just send it in and don't worry about it. The thing is, with your older version of CWM, and not the touch version, you're pretty well up the creek. Unless you want to go the NVFlash way. Now that we can definately help you with. You should be able to NVFlash a stock recovery image. In fact, I believe the Acer Recovery Installer on the market, may be able to flash a stock recovery. Might want to check it and see if it will boot your tab to APX mode automatically. I haven';t used it before, as I prefer the old fashioned way (involves the PWR button)
MD
starkiller86 said:
My power button broke a few months back. I just popped it open and soldered it back onto the board and I used a glue gun to fill the gap behind the power button casing so it won't get pushed back anymore (I guess one too many hard pushes screwed mine up.) Haven't had problems with it since.
Click to expand...
Click to collapse
when the button broke my first instinct was to tear it apart and fix it myself. but then i found out I'm still under warranty so i didn't see any point when acer will fix it for me for free. if it happens again i will definitely do this. Thanks.
Moscow Desire said:
Just send it in to Acer. They probably won't even say anything about it. Especially it being a PWR button.
The thing about "if you root you lose warranty", is hogwash more or less. In your case, you can stand your ground as it's a physical defect.
I haven't heard a whole lot of stories from anybody who returned their device, even if it was rooted and such, and got a hard time from the service center. In fact, I have read cases where people got a replacement tab, and not only was it rooted, but already had a custom rom installed!!!!
Just send it in and don't worry about it. The thing is, with your older version of CWM, and not the touch version, you're pretty well up the creek. Unless you want to go the NVFlash way. Now that we can definately help you with. You should be able to NVFlash a stock recovery image. In fact, I believe the Acer Recovery Installer on the market, may be able to flash a stock recovery. Might want to check it and see if it will boot your tab to APX mode automatically. I haven';t used it before, as I prefer the old fashioned way (involves the PWR button)
Click to expand...
Click to collapse
That's great to hear. i wasn't sure how acer was about being rooted. i know with my sprint phone if the service guys wanted to be dicks they can black flag it and it will void the warranty on that phone entirely, and I've read cases of this happening to people. I'm just gonna do a factory reset and send it to acer. I'll update this thread when i get it back.
also, i did install the stock recovery and tried to flash a stock update.zip but every time I'd get the android guy with the exclamation point next to him, then it would reset (i think it's cause its from the wrong rom?). i had a real hard time finding a stock rom with a good DL link. almost everyone i tried from that link in my first post (and from google) had bad download links. i only got like 2 to actually download and neither worked. but it don't matter now cause I'm sending it in rooted anyway. thanks for the info.:highfive:
lemywinks said:
when the button broke my first instinct was to tear it apart and fix it myself. but then i found out I'm still under warranty so i didn't see any point when acer will fix it for me for free. if it happens again i will definitely do this. Thanks.
That's great to hear. i wasn't sure how acer was about being rooted. i know with my sprint phone if the service guys wanted to be dicks they can black flag it and it will void the warranty on that phone entirely, and I've read cases of this happening to people. I'm just gonna do a factory reset and send it to acer. I'll update this thread when i get it back.
also, i did install the stock recovery and tried to flash a stock update.zip but every time I'd get the android guy with the exclamation point next to him, then it would reset (i think it's cause its from the wrong rom?). i had a real hard time finding a stock rom with a good DL link. almost everyone i tried from that link in my first post (and from google) had bad download links. i only got like 2 to actually download and neither worked. but it don't matter now cause I'm sending it in rooted anyway. thanks for the info.:highfive:
Click to expand...
Click to collapse
Yeah, some of the "update.zips" are a little ify-ify on whether they will work or not. One that works well is an EUU rom. But this requires you enter your UID number for it to continue (a good idea to copy yours down when you get the tab back). Of course it's for a a500, but will install on an a501 also. Usually we use this to reset partitions from a failed NVFlash.
Keep us posted. Sprint folks can be real peckerheads sometimes.
MD
*UPDATE*
So I got my tablet back from acer today. I sent it in rooted on a honeycomb lightspeed rom and I got the same a500 (I put a little mark on it) back on a stock 3.2.1 rom. So they don't really care about root as they still fixed the power button. Thanks for the heads up on that one Moscow Desire. It's funny cause my 1 year warranty would have ended on August 15, 15 days from now lol.
I think its time for some ice cream sandwich.
Hi guys,
My wife dropped her phone and now the screen doesn't turn on. The phone is still on because the blue LED in the top corner still flashes, and I feel the phone vibrate when taking a screen shot. She has some files on the phone for her externship that I'd like to recover along with some pictures of our puppy and of course we didn't set up the phone to be accessed as an media device before the accident.
I came across the thread below asking about a screen replacement also but it looks like the end result was sending the phone in for service:
https://forum.xda-developers.com/ax...-7-mini-screen-replacement-t3588093?nocache=1
I'd rather replace the screen myself so that I can recover the data. I just can't seem to find the screen anywhere to buy. Does anyone know where I can find it? Or even a compatible screen? As long as it'll power on and function enough to enable use as an mtp is all I need.
Thanks for any help!
DEAR ZTE CUSTOMER,
You can back up your phone data first, then fix your phone in nearby after-sale service site. If you do itself, there are risks for losing your data.
Thank you!
William Guo said:
DEAR ZTE CUSTOMER,
You can back up your phone data first, then fix your phone in nearby after-sale service site. If you do itself, there are risks for losing your data.
Thank you!
Click to expand...
Click to collapse
Thanks for your reply William, but backing up the phone data is the main problem I'm having. The screen is unresponsive so I'm unable to back it up. As such, I'm looking for a compatible screen so that I can recover what's still on the phone.
If you know of a way that I can back up the phone data without needing to use the phone for any inputs please let me know!
Hi,
Did you have any luck doing this? I'm having the same issue and can't find a way to retrieve my data before I risk repair/losing it.
Many Thanks,
DB
Sorry
dljb82 said:
Hi,
Did you have any luck doing this? I'm having the same issue and can't find a way to retrieve my data before I risk repair/losing it.
Many Thanks,
DB
Click to expand...
Click to collapse
Hey,
Sorry I didn't. I haven't heard anything back from ZTE and I haven't had any luck finding a replacement screen. I ended up just buying another 7 mini from Best Buy. My current plan is whenever the newer phone gets replaced, I'll put that screen on the old phone to get the data off of it that way. It's a sucky solution and I wish parts were more available but at least in my case the data isn't vital so I can wait to get it.
If you end up finding anything on replacement screens please come back and let me know!
EDIT: I did some searching again and I can find some screen parts now. That's the good news. The bad news is that the screens themselves are still about half the price of a new phone. If the screen price drops to about $50 or $60 I'll probably get one and do the swap. Until then I'm going to wait.
https://www.aliexpress.com/popular/touch-screen-for-zte-axon-mini.html
-Brandon