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my wizard won't boot
My wizard isn't going past the WM6 splash screeen, it gets stuck on it. I've tried soft and hard reseting a number of times as well as removing and reinserting the battery but nothing helps...
I recently flashed it with Blackdiamond 2.0 and have been using it without a single problem for the last 2 weeks or so.
Last thing I did on it last night was to use the 'Advanced Settings' in the settings menu and checked the options to make the scroll bars thinner and the scroll buttons smaller, it asked for a soft reset but since I was using it at the moment I clicked no and continued using it eventually powering it off and went to bed.
Now when I turned it on this morning it just won't go beyond the blackdiamond splash screen (pic attached)
I can't flash the rom again since activesync can't establish a connection with it(doesn't recognize that its attached with the pc, probably because the ROM never loads). I really don't know what to do... any help would be greatly appreciated
thanx
Check XDA-Wiki (top of this page) for troubleshooting guide under Wizard section
I'm not sure what is wrong with it, but it started because...I was trying to turn the bluetooth on and it wouldn't let me, so I did a soft reset, and what happens is it will just go to the loading screen for windows and stay there forever! I don't understand what happened . I've tried to reset a couple more times but it won't work...and also the power button on top doesn't work anymore.
Can anyone help me?
problem solved thanks
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
how did you resolve your problem? I don't see troubleshooting anywhere...unless I"m very blind or maybe dumb.
monicaha said:
how did you resolve your problem? I don't see troubleshooting anywhere...unless I"m very blind or maybe dumb.
Click to expand...
Click to collapse
You got 2 choices :
- flash a new rom (put it into bootloader and connect it to the PC then flash)
- hard reset
anichillus said:
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
Click to expand...
Click to collapse
The world is turning this way - wrong way. Too much lazzy people, too less macgyver thinking ...
anichillus said:
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
Click to expand...
Click to collapse
You missed one:
Do I have a G3 or G4?
anichillus said:
You got 2 choices :
- flash a new rom (put it into bootloader and connect it to the PC then flash)
- hard reset
Click to expand...
Click to collapse
I was hoping I wouldn't have to do that, but I will try it later.
Thanks though!
jacknjill said:
You missed one:
Do I have a G3 or G4?
Click to expand...
Click to collapse
Hehe, I missed allot more
Like i said it before, why wait for an answer when you can find it for yourself. Maybe i just don't like to wait
P.S. I liked the MacGyver thing. I must admit i watched those series and i was really jealous on the guy...he knew too much
My Wizard was dead unlimited times.........,
it is easy to get life back, isn't it ?
WTF is wrong with u guys?? If its dead is dead. If the screen works, led works, the pda isnt dead. So hard to understand??
Hi,
I've a big big problem with my HTC Advantage.
Yesterday the unit worked perfect until it switched off because of the empty battery. Then I charged it overnight.
Today in the mornig my log in passwort didn´t work anymore.
I never changed the password "0103" since 1,5 years.
What can I do now to get on my hdd? I´ve got a "actually" backup on the MiniSD-Card. But it's not possible to get on it.
Even the Hardware-Reset (Volume down holding Reset) doesn't work. I get on the "reset-screen" but the Action-Key doesn't work. Only the Camera (abort) is working.
It's absolutely true, the password changed it self.
Have you got any ideas? HTC says that in repair all datas will be lost!
Best regards from Austria and many many thanks for helping.
I can only say that I have also had the same experience.
For me the battery never ran out of juice but one morning the Advantage just would not accept my 4-digit "password".
I finally had to give up, for after a number of tries the time between each time one can try a new password becomes VERY long (and I also KNOW the password I used so what was the point...). Soft Resets did not help
So I ended up with a hard reset...
And I no longer use a password...
neon-mödling said:
Hi,
I've a big big problem with my HTC Advantage.
Yesterday the unit worked perfect until it switched off because of the empty battery. Then I charged it overnight.
Today in the mornig my log in passwort didn´t work anymore.
I never changed the password "0103" since 1,5 years.
What can I do now to get on my hdd? I´ve got a "actually" backup on the MiniSD-Card. But it's not possible to get on it.
Even the Hardware-Reset (Volume down holding Reset) doesn't work. I get on the "reset-screen" but the Action-Key doesn't work. Only the Camera (abort) is working.
It's absolutely true, the password changed it self.
Have you got any ideas? HTC says that in repair all datas will be lost!
Best regards from Austria and many many thanks for helping.
Click to expand...
Click to collapse
I would call HTC and see if their's a default password they might have to get you back into the unit. I know it's a long shot but give it a try bud.
Did you do the hardware reset in the recommended way?
Volume down and pressing Reset at the same time.
Then press the Action Key in the middle (Key with the 4-directions).
I can't do a hardware reset because the button "is not working" or is locked because of the password.
I called HTC today and talked with a competent support engineer. There is no default key to unlock the password. It should be a Windows-Problem.
The only way is to send the unit to HTC - all data will be lost!
Best regards
it can change if you change your IMEI. otherwise no idea why.
For me it worked performing a standard 'hard reset' - volume slider down and 'reset'.
Sadly it seems that no one has got any other solutions...
change rom and restor you back up
go to bootloader mode, dont remember how but the info is somewhere in the forum. Then change rom, you can get the default rom off google if you search, so you actually uprading the same rom again into you existing rom. Then restore your backup. That's should do. i had the same problem and using standard volume slider down and pressing reset button worked for me. Hope that helps.
BPHC said:
go to bootloader mode, dont remember how but the info is somewhere in the forum. Then change rom, you can get the default rom off google if you search, so you actually uprading the same rom again into you existing rom. Then restore your backup. That's should do. i had the same problem and using standard volume slider down and pressing reset button worked for me. Hope that helps.
Click to expand...
Click to collapse
uh, no need to reflash. just a plain hardreset will do.
Thanks all for helping.
I decided to send the HTC to the Austrian Service Point.
There´s still a gurantee, so I don´t want to spend every free minute with this stupid thing.
Best regards
neon-mödling said:
Thanks all for helping.
I decided to send the HTC to the Austrian Service Point.
There´s still a gurantee, so I don´t want to spend every free minute with this stupid thing.
Best regards
Click to expand...
Click to collapse
heh, task 28 command in mtty is guaranteed to hard reset it if the button press is no good. but maybe it has some hw fault if the buttons don't work..
Solution
This is the only way to solve this issue. Yes its a BUG.
The Password is no longer stored correcly when you loose your battery.
http://forum.xda-developers.com/showpost.php?p=1164331
No patch avalible until now.
Niendertal said:
This is the only way to solve this issue. Yes its a BUG.
The Password is no longer stored correcly when you loose your battery.
http://forum.xda-developers.com/showpost.php?p=1164331
No patch avalible until now.
Click to expand...
Click to collapse
this link describes how to hard reset a blueangel. not athena.
"task 28" works though, but you do not need "task 0".
"task 28" basically does a plain hard reset, though. you only need to use it if volume+reset doesn't work (which is usually a HW button issue)
This just happened to me on my Touch...
but I ABSOLUTELY need the data on my touch. What to do?
Same Issue - MDA Vario II - PDAViet WM 6.1
Did anyone come, by any chance, up with a solution how to avoid the looming hard-reset?
Happened yesterday - password changed on its own.... Couldn't believe it!!
Still no fix?
I just got back from vacation yesterday. The phone worked fine until this morning. Somehow the password changed and I cannot get in. This sucks! I will lose all of my vacation photos (on internal memory) if I do a hard reset. The good news: I did a back up prior to going on vacation, so I won't lose everything. I, however, really hate to lose two weeks of photos. Any new suggestions on how to retrieve my data?
Sorry dude,
Hv to tell u that I was unable to find one when I was desperately looking for one some time ago. Best of luck anyways, and let us know in case you're successful.
Josh
Thanks for your um, empathy. I did a hard reset, but skipped the flash drive reformat. This reset the main memory to factory settings, but did not delete any of the files on the flash disk. I saved all of my photos, spreadsheets, and other data from the vacation. I restored the August 13th backup, but only the main memory files and lost very little.
This was a scary experience for two reasons: 1) I almost lost a ton of data, 2) I got it all back without needing a password. I thought that data on the flash disk was secure, but I was soooo wrong. All 16Gb are as secure as what is on the MicroSD card. If someone stole my device and performed the same operation they would have had lots of embarrassing photos of me at a bacchelor party and wearing a Spedo (or less) on the beach. I guess this is something I need to keep in mind in the future. I don't need these photos popping up when I run for president.
Ok first of all a big hi to this great community (xda team) and users.
Im new to this stuff but im in need for a little help, and i hope someone is willing to help me.
I have HTC Touch and im having problems with it. Its broken now it doesn't work. Not to forget to mention the phone i own is chinese made, which means i think is not the original one (even it looks and acts like the real one).
After modifying some phone applications, by installing tweaks and applications i found on internet, i installed some modified Keypad application, and after using it a while, one day it stopped responding and instead of showing Number keys, it only showed black buttons. SO i tried to uninstall it and after successful uninstall i restarted the phone but it showed me the screen aligning thing and i did what was required it booted but was not working properly. so i did several reboots, and then even tried reseting it. after several tries im now stuck on screen error.
I uploaded two videos on youtube how the screen gets mixed and the other problem, hard reset won't work on my device.
Links to videos:
video 1:
http://www.youtube.com/watch?v=ivS0tALyvd0
video 2:
http://www.youtube.com/watch?v=t0DyOiw7Pkw
i would be very happy if anyone could tell me what to do with my device.
PS. Im newbie so i might need some simple instructions if possible.
Thanks in advance.
No one cant help???
I hope someone is willing to give me some instructions...please!!!
Best regards. Gjizaqin
Very strange.
I havent seen any so unhelpfull forum like this :-( im really sad.
I posted the thread asked for help, explained the thing in the best way i could, and no single reply even the one "we can't help" would be nice to see.
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
gjizaqin said:
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
Click to expand...
Click to collapse
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
tito12 said:
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
Click to expand...
Click to collapse
Thanks for your reply tito12,
Anyways its nice forum but not very newbie frendly. I guess the way I wrote this thing will be much easier for any newbie to fix his china htc, without talking too much about roms, loaders etc etc, wich is very confusing for newbies (like me and others).
I thought it was screen problem cause my htc was getting some messy colors while loading (you can see it in the video i provided). And i stated "unhellpfull forum" by keeping in mind that more than 200 people viewed the thread, and not even single one said simply : "i have no idea, or sorry" so i know someone will try to help me out.
Anyways as a owner of HTC I will still contribute to this forum, in the way I can but words I wrote could be some kind of newbie impressions.
Best regards to all.
Sorry to see no one could help you out - maybe its because its a clone and most users here have real genuine ones? Anyway its great to see you got it fixed and stick with the forums as I am sure you will learn a lot from them and soemtimes get an answer. I find that hardware questions dont get many responses but if you go into say a skinning forum you will get more replies.
@All,
As a celebration for my 1000th post, I decided to open a new thread based on Tweakman's idea, which seemed to work very well in the Development and Hacking Section. The idea is simple, a single thread for all Questions, Problems, and Concerns regarding Blue Angel. This includes, but it is not limited to:
[highlight]*Problems with Flashing.[/highlight]
Can't get your device in bootloader? Did it freeze during flashing and now it doesn't get past the 4 colored screen? Are you a complete noob and need some guidance as to how to flash? Etc.
[highlight]*Have questions about which Rom is best?[/highlight]
[highlight]*Want to install software but don't know if it is compatible with your BA[/highlight]
You get my point. All the questions that I have seen/answered over the past couple of months are just repetitions of posts, threads, and things that are readily available on the wiki or in other threads. However, people are either lazy, don't know what a Wiki is / where to find it, or just flat out don't know how to search (or read the forum rules for that matter). Having something general (in this case a sticky) that says "Hey, if you have a question, you can ask here" should draw enough attention and start minimizing the number of new threads and posts opened by users (both new and seasoned). This way, we will be able to keep the development threads a little cleaner and smaller... hence making the site's search function work a little better in the process.
@Seniors,
Kinda like the Q&A team, I will need your help in trying to keep the influx of questions to a certain level by answering them as we see them. None of us are logged in 24/7 (or at least some of us aren't ), but if you guys see a question, please try to answer it. I know that xplode, Chef_Tony, markanthonypr, red_hanks, sun_dream, imatrix, +Que_PPC, motisu, and others normally try to keep this under control, but if we centralize it and contain it, we will have a cleaner forum.
Reserved for future use.
Post Stickied Per Request...
Siemens SX66 BlueAngel Q&A, Help
You know very well you can count on us. Great idea mate. Also congrats on your 1,000's post. I've added a few "tags" to the thread. I hope some others do the same to. Tags help users to find what they are looking for when they use search.
hi
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
homam_france said:
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
Click to expand...
Click to collapse
Hey homam,
Thanks for kicking things off
First of all, which OS were you having problems with? This is important because it could have been a bug in a rom that could have been fixed in a later version.
@mark,
I know I can count on you, buddy I need help from the mods as well though. I cannot redirect posts to here and/or close threads
My BA, keeps turning on from standby, by a light shock! I maen, if you press the Power button, and then you knock gently on it's back, it turns back on!!
I've set to "Lock all buttons except the power button", However, I still have this issue.
Well, I must confess that once it dropped off of my hand, and it's the result of that...
Any ideas?
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
If there was only a way to hack the hardware and make this work at least on Edge. I can live with everything else, but its a shame paying for a full unlimited Internet service and only getting G connection Sighhhhhhh
Ok, I had to let that frustration out !!!!!!
Chef_Tony said:
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
Click to expand...
Click to collapse
Wow! Tony! I really appreciate your complete answer. I mean it.
Yes, as you correctly assumed, I meant wake-up. It just wakes up and continues the routine WinMo operation; no soft-reset occurs.
It's less than a year that I've replaced the battery with a new one. I remember all the funny things used to happen when the old battery was dying. But non of them were similar to this one.
It can't be the Camera. Well, I'm able to use it all the time, and the "camera_detect" has been always loaded in the processes whenever I've checked it. About the looseness thing, ummm, I'm not sure. I tried to knock on it to see if it's more sensitive than other parts. I think the upper part of the device is more likely to wake it up by an easy hit (like knocking). but it's the whole upper part, not only the camera section nor the camera button.
Unfortunately, the software possibility, is unlikely to be the problem:
I've used many ROMs on my lovely BA which 3-4 times of them taken place since the wake-up problem.
The software and the usual reasons you counted, do wake it up. but shakes, too.
Finally, to be honest, I'm agree with you! This is the first Blue Angel with accelerometer. yeaaah! I did it!
I bet my friends that I can wake my BA up, without touching any buttons or screen! It's fun this way, but I comes to be annoying when I put it in my pocket or just put it on a table! and it wakes up... consider the forced battery consumption, unwanted screen taps if I don't lock the screen. God bless A_C! and... .
I know it's a hardware issue (((((
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
markanthonypr said:
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
Click to expand...
Click to collapse
Hey mark!
I had that same issue a while back, but with only one screw (also from the same area as yours).
@raizaM
Just to knock off Chef_Tony's theory out of the table completely, try to erase camera_detect.lnk from \Windows\startup and SR your device. If Chef was right, then your issue might be gone. However, I would follow markanthony's advice and take it apart in case Chef's idea doesn't work.
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
markanthonypr said:
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
Click to expand...
Click to collapse
Well, it kept me entertained when my BA would run out of juice
Thanks for your kind advices.
Actually, I tried to remove "camrea_detect" from the startup once, but any way, I gave it a shot again... no success...
Frankly, I'm a lil bit afraid to take my lovely BA apart... :-s... What if... :-(
But, I guess sooner or later I need to do so. so what the heck... lets do it.
Maybe I'll do it tonight. Guys please help me through it. I don't wanna loose my Angel!
Ton'y link provided in the previous posts, would be my start:
http://www.land-of-kain.de/ppc/mda3/disassembly/
any more advices?
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
loryshoe said:
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
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It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
markanthonypr said:
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
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egzthunder1 said:
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
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not the setting, it got black scren, its dead screen after running wifi or application, suddenly goes dead, black screen,.
Have you tried with another battery? It sounds to me like your battery is about to die. It won't hold the heavy battery consumption of Wi-Fi and heavy CPU usage while on Games. Try with another battery. Also make sure you followed Egzthunders suggestion to change your Power Settings. If you still need help, post back and include more info about your device, such as, what version of Windows are you running and how old/new is your battery.
Ok everyone, I know this sort of sounds like a noob thing. But this question has been bouncing around in my head for a good while now. And I would really like to get a definative answer.
Now my initial question was is there a deference between the two types of resets?....I ask this because of these reasons. One I am a T-Mobile US customer and I had to call Customer support about an issue I had with my HD2. It was freezing on the orange Windows splash screen. The customer service rep I first spoke with told me I needed to do a Factory Reset and walked me through the process. After I got off the phone with them I did a test soft reset to see if it would freeze again. And sure enough it froze on the orange Windows splash screen again. I called back, the second customer service rep told me that the first rep should have had me do a Hard Reset using the volume up and down keys and the power button, and this is the only true way to reset the HD2. The rep walked me through the procedure. Before I got off the phone with the rep I did three soft resets and my HD2 never froze on the orange Windows splash screen.
This made me wonder why this worked when my HD2 said "preparing first boot" each time and I had to go back through the set up on my HD2 both times. So I looked through the owners manual I downloaded from T-Mobile's website. And it made me further wonder if it is a difference between the two. The below quote comes straight from the owners manual.
There are two ways to do a factory reset. One way is perform a clear storage process through the phone settings. The other way is to perform a hard reset by pressing certain buttons on your phone, in cases when you are unable to start up your phone and enter the phone settings.
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Now I come to the greatest site there is for a HD2 owner and my trusted companion XDA looking for a answer. This is what I found, a post in a thread called "[Q] Factory/Hard reset". this is the post by member AllGamer.
depends which of the 2 you are referring to
technically it's 3 methods
the user accessible one from the settings screen, only resets settings and internal SD stuff
the one via the secret code ones, formats everything
the one via the 3 button combo is a little less invasive than the secret code one
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So can someone or everyone please elaborate more on this for me. I am truly trying to learn as much about my HD2 as possible. Plus I think this info would be very useful to others. And FYI this is the first thread I have ever started here at XDA. Thanks to one and all here at XDA this site ROCKS, and to every last developer here thank you. Also thanks in advance to anyone that replies.
OK the link you posted to there is referring to a samsung phone so Im not sure how thats relevant.
I was always led to beleive that the two methods of hard reset performed exactly the same function, the only diference being that one was possible to perform without booting WM.
Im sure someone with more technical knowledge than me could chip in and tell you if theres a difference but I dont think there is.........
Thanks for your reply.
conantroutman said:
OK the link you posted to there is referring to a samsung phone so Im not sure how thats relevant.
I was always led to beleive that the two methods of hard reset performed exactly the same function, the only diference being that one was possible to perform without booting WM.
Im sure someone with more technical knowledge than me could chip in and tell you if theres a difference but I dont think there is.........
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It wad late last night when I posted me original post and I did not notice it was for a Samsung Galaxy S, that explains the third method that is mentioned in the post. But still it supports my hypothisis of it being some kind of difference. I have further evidence of this cause I advised someone in the T-Mobile forums to do a hard reset of their HD2. They responded and said they did a factory reset and it did not fix the problem. Then I told them they needed to do a hard reset with the external buttons not a factory reset. They then responded saying they did the hard reset and the problem was fixed. Further if it is not a difference besides the way you access them. Why the two different names? I don't know maybe someone will post here that knows or maybe I will find my answer on my own. Thanks for the response though.
Its the same thing. End of story.
Thanks for your post.
mattfmartin said:
Its the same thing. End of story.
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You may be right, and I might just be reading more into it than it is. But from my personal experiences and what I have found so far on this question (wich is not much) makes me believe it is not the same thing.
What I am really looking for here is for someone that fully understands the actual things that take place when you do both of these process to your phone. I mean like what actually happens at the programming level. You see what I kind of think happens is the Hard Reset doers a full systems cleansing, resets all registry entries and values by accerssing files that the Factory Reset does not have permission to. Also I think the Factory reset option is mor of a storage/memory cleansing making the phone appear to be reset to defaults without actually reseting all values. I have no actual substantial proof of this yet, it is just a a generalized hopothosis right now. So if I am just being stupid I appologize, but if I am not and someone can explain it to me I would be very thankful.
I always thought it was different ways of saying the same thing... and that the 2 methods performed the same operation. It might be possible that the clear storage way doesn't do a full hard/factory reset and it just clears storage.
Bump Bump
Ok it has been a couple of days and I am really hopping someone with the knowledge to give me some kind of definitive answer to this question will see this. Or at least have a thread with a good discussion on this subject. Thanks again!
It's the same thing.
Sent from my HTC HD2 using XDA App