Error [app name] could not be downloaded... - Nexus 10 Q&A, Help & Troubleshooting

I just got my Nexus 10 and was syncing with my account (downloading 50-some apps) and started getting "Error "[app name]" could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0]")
I have a good internet connection and I can navigate the store, surf the web, etc. but I only got a couple of apps downloaded before this message started coming up for every other app that was supposed to sync. Is anyone else getting this?
I tried a factory reset with the same result. A few apps download then the errors start flying. Very frustrating.

Thank you for this. I have also been getting the same error although I have a galaxy note 10.1. I'm guessing its most likely a server problem on Googles side.
I was just about to factory reset as well.
Sent from my GT-I9300 using xda premium

Seems to be working this time. (Hope I don't jinx it.) 14 apps left and it's about a quarter of the way thru the pig that is Modern Combat 3.

jtown said:
Seems to be working this time. (Hope I don't jinx it.) 14 apps left and it's about a quarter of the way thru the pig that is Modern Combat 3.
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I cleared data on market and it fixed this for me...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

sublimejosh2000 said:
I cleared data on market and it fixed this for me...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Damn, didn't work for me
--
EDIT: What worked for me: Removed my Google account, then added it again (w/o even rebooting).

Related

Market issues

Anyone having issues with the market right now?
Mine is trying to update maps, beautiful widgets, and titanium; but its hanging on downloading.
I've cleared market cache, rebooted, and changed to WiFi.
Sent from my PC36100 using XDA App
MILH0U5E said:
Anyone having issues with the market right now?
Mine is trying to update maps, beautiful widgets, and titanium; but its hanging on downloading.
I've cleared market cache, rebooted, and changed to WiFi.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
+1... funny thing is that I was able to get some apps to download/update after several tries.
Yes. They seem to be having some issues.
issues here too. cm6
yeah same here. grrr
Ok, just glad I'm not the only one. Was going to flash a new ROM, but I'll wait till this gets worked out.
Sent from my PC36100 using XDA App
HA!! I just switched to a new ROM and I have been posting in the devs thread telling them the ROM isn't allowing me to download anything from the market. Oops! At least I know where the problem is coming from now though. Too bad I have wiped my phone and now can't download Titanium Backup to restore.
Also I have tried 3G, 4G and Wifi. The market just isn't working.
Yeah, maps won't update. Guess ill have to wait. Now says my maps aren't even installed.
SWYPED from my SUPASONIC
+1 happening to me too
I was comin on here to post this exact question. Ive tried 3 rom backups and even a new rom just to see and i get nothing. I just wanna test out a bew widget damnit and its been like 3 hours. Ugh
Sent from me using XDA App
http://www.google.com/support/forum/p/Android+Market/thread?tid=32d8a7605362208e&hl=en
Discussion on Google.
This is twice this week alone for me.
Sent from my PC36100 using XDA App
1 out of 3 downloaded (smart keyboard pro) maps and another app are hanging as well. I was wondering what was going on. Glad I saw this thread I was considering a wipe. Using calkulins rom.
This is driving me crazy.
It goes from "Starting download" to "Download paused"
dumb
Same here. Started this afternoon when I went to update some apps. Goes straight to download paused (never even seen that before) and after some time says download was unsuccessful. Tried downgrading market but it didn't help. I hope Google gets the market issues fixed soon. They keep secretly updating it and half the time it works and the other half it gets serious bugs.
What a cluster, but I'm glad It's not just me.
Sent from my PC36100 using XDA App
Just open up and log into GTalk and the downloads should automatically resume their downloading....
kingakuma said:
Just open up and log into GTalk and the downloads should automatically resume their downloading....
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Click to collapse
Didn't work for me
Sent from my Super EVO!!
Google maps just worked for me from the app market.
Sent from my PC36100 using XDA App
Not sure if signing into Talk did the trick, but Maps finally downloaded for me.
SWYPED from my SUPASONIC

Market not working after root and unlock

So I decided to root and unlock my 4.1.1 N7 today. Everything went according to plan. When I set myself to return my tablet to its former app glory, I found myself with the following message when opening Play Store:
Error retrieving information from server. (DF-DFERH-01)
Market was working before root. Funny thing is, despite being unable to open the play store, It is still able to auto update :/
Any thoughts? I already tried clearing/deleting market cache, no good...
Sent from my GT-I9100 using Tapatalk 2
Just clear your app store data, ect. Then relaunch it. That is what I had to do.
I had the same error in my GNex today.....It has nothing to do with clearing up the data in the Apps settings.....
Clearing my app store data does nothing for me...
Sent from my GT-I9100 using Tapatalk 2
Have the same issue on My Nexus 7. Only difference being I've not used a bootloader or anything like that, it's just literally out the box. App store has never worked at all today, although i can install directly and still get updates...but not install those updates.
tried clearing cache and data then rebooting. removing email account and also removing google wallet settings.
No joy so far on any attempts I've made.
When I had this problem on my old GTablet, I had to force close Google Services Framework, clear data, then reboot to get it back. This is in addition to clearing cache and data of the Market.
Sent from my DROID RAZR using xda premium
just lou said:
When I had this problem on my old GTablet, I had to force close Google Services Framework, clear data, then reboot to get it back. This is in addition to clearing cache and data of the Market.
Sent from my DROID RAZR using xda premium
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Click to collapse
how did you get the option to force close the Google Services Framework? Cannot see it in any of my active processes list
vanhager said:
how did you get the option to force close the Google Services Framework? Cannot see it in any of my active processes list
Click to expand...
Click to collapse
Look in settings >apps> all
Sent from my DROID RAZR using xda premium
All the people in this thread saying they having this problem appear to be in unsupported countries . Could that be a factor? Vanhager what country are you in?
I am in Puerto Rico but in my gs3 the market it's working
Sent from my Nexus 7 using xda premium
Rock-&-Roll-Hedgehog said:
All the people in this thread saying they having this problem appear to be in unsupported countries . Could that be a factor? Vanhager what country are you in?
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Click to collapse
I'm in the UK mate.
Great worked
vanhager said:
I'm in the UK mate.
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Click to collapse
Bang goes my theory then. :laugh:
Google Play server error
I am in PR and I have other phones with Google play working on the perfectly but on G-Nex not attached to any carrier...just on WiFi can't open market....error message : Error retrieving Information from server [DF-DFERH-01] I flashed different ROMs every ROM same problem. cleaned the cache forced close.......google frameworks etc.......NO change
Please help
I'm also in Puerto Rico. Market worked this morning, after I unlocked and rooted the Nexus... BAM! There goes the market.
As a side note, I am able to access the market while tethering it with my phone... If I go back to my wifi connection, it starts acting funny again...
Sent from my Nexus 7 using Tapatalk 2
Upgrade SU binary and busy box.
Sent from my Nexus 7 using Tapatalk 2
schodry said:
I am in PR and I have other phones with Google play working on the perfectly but on G-Nex not attached to any carrier...just on WiFi can't open market....error message : Error retrieving Information from server [DF-DFERH-01] I flashed different ROMs every ROM same problem. cleaned the cache forced close.......google frameworks etc.......NO change
Please help
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Click to collapse
I am experiencing the same issue. Can't use Google Play Store from my Galaxy Nexus.
Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2
gedeonpr said:
I am experiencing the same issue. Can't use Google Play Store from my Galaxy Nexus.
Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2
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I have the same problem. I'm using a Moto Atrix 4G with CM7.2. I've been rooted and unlocked for months and the problem just started today.
Market not working out of US
omegajester said:
I'm also in Puerto Rico. Market worked this morning, after I unlocked and rooted the Nexus... BAM! There goes the market.
As a side note, I am able to access the market while tethering it with my phone... If I go back to my wifi connection, it starts acting funny again...
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I'm also from Puerto Rico but the problem seems to be with providers with local IP Address like Claro in the case of mobile phones or local internet providers like liberty, claro etc.. but not on Carriers with US IP addresses like tmobile or At&t tha's why I can access if I use my phone but not using my wifi at home.
Hope this helps, and if anyone finds an answer please let us know because i haven't seen any report on google about this issue.
---------- Post added at 07:32 PM ---------- Previous post was at 07:27 PM ----------
I forgot to tell that if you need an app from the market you can access via web and make the download to your device that way. That's what I've been doing until this gets fixed. It works for updates too. Hope this helps.
Funny thing going on. Using wifi, my Xperia Play illicits the same error code as my Nexus 7. Yet my MIUI SGS II works great with wifi... I'm stumped.
Sent from my GT-I9100 using Tapatalk 2

Constant Network Errors on the new Facebook app

For some reason the new Facebook app is giving me a Network Error message, even though the connection is fine. I have a S3, but it doesn't seem to be affected.
Here is a post I found about the issue:
forums.androidcentral.com/google-nexus-10-tablet-forum/235326-facebook-network-error-no-internet-connection.html
Sent from my Nexus 7 using xda app-developers app
MALditoNica said:
For some reason the new Facebook app is giving me a Network Error message, even though the connection is fine. I have a S3, but it doesn't seem to be affected.
Here is a post I found about the issue:
forums.androidcentral.com/google-nexus-10-tablet-forum/235326-facebook-network-error-no-internet-connection.html
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I have had the same thing happen to me on my N4 and N7!! However, when I was getting the network error, I was using a verizon mifi hotspot. I tried uninstalling FB then re installed it, but it kept happening. However, when I took it home and was on tmobile's hspa+ network, I didn't really have any issue.
Here is your link:
http://forums.androidcentral.com/go...ook-network-error-no-internet-connection.html
I am also having this issue. FWIW: Nexus 7 8GB
Sent from my Nexus 7 using Tapatalk 2
I'm on the GS2 and i'm having the same problem as well. Each new updates hasn't done a thing to fix this issue...
I get it on my phone and my Nexus, I think it is more of a problem with the app
Sent from my Nexus 7 using Tapatalk 2
i have the same problem. the new facebook app (version 2.0) always says network error. galaxy note, ICS4
In the gs2 forums, we decided it was caused by ad blockers. Is everyone here using one? It seems like the problem is fixed for me though.
Sent from my Nexus 7 using Tapatalk HD
Yeah I use adaway maybe that is it, I would rather go with out the face book app then go without a adaway
Sign up to Dropbox using my signature and we both get an extra 500megs free http://db.tt/YZjXmjTT
rcarnes911 said:
Yeah I use adaway maybe that is it, I would rather go with out the face book app then go without a adaway
Sign up to Dropbox using my signature and we both get an extra 500megs free http://db.tt/YZjXmjTT
Click to expand...
Click to collapse
Just go to settings in AdWay > Your List > and uncheck graph.facebook.com
What worked for me was to log out of Facebook book, reboot, log in to Facebook. I haven't had a problem since with it.
Sent from my Nexus 7 using xda app-developers app
Me too.
I had the same problem on my Defy & my S3. So I downloaded a app called FriendCaster. Works very well. I saw some other 3rd party apps too. Might help.

It's anyone else getting error 15001 when trying to use Netflix?

This comes up every time I try to use Netflix. I bought this tablet yesterday morning and I haven't been able to use Netflix yet.
I've tried reinstalling it and clearing user data.
EDIT: I just got the JSS15Q update and Netflix now works!
Sent from my Nexus 7 using XDA Premium 4 mobile app
Try signing off netflix and sign back in.
Netflix worked for me first couple of days then quit and gave me errors. I ended up uninstalling Netflix after trying everything in the threat about the issue then installing it again and it has worked every since.
Netflix has been absolute garbage for me on the Nexus 7. I have to sign out and back in almost every time I launch the app for it to work correctly. I've gotten those errors before, and I've also had it sit at the loading screen for ten minutes doing nothing.
Sent from my Nexus 7 using xda app-developers app
Try heading to (settings>apps>all apps>netflix> wipe data & cach ) let us know how it goes
Sent from my Moto X Infused GS3
I get this message at random. Sometimes, the app itself logs me out and prompts for user name/password after showing this message. Then it works.
If you can try and find the .apk file for a previous build. The current up to date file could have a bug.
Sent from my Moto X Infused GS3
gandda12 said:
Try signing off netflix and sign back in.
Click to expand...
Click to collapse
I was never able to sign in in the first place. I get this error on the splash screen.
Sent from my Nexus 7 using XDA Premium 4 mobile app
DroidScoop said:
Try heading to (settings>apps>all apps>netflix> wipe data & cach ) let us know how it goes
Sent from my Moto X Infused GS3
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Click to collapse
Thanks, but that didn't change anything.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Netflix have been on undergoing changes that's why sometimes issues arise but are temporary. They updated the app, to work with 4.3 squashed some bugs and now they are adding features to the service. Everything is working fine on my end, also due to this is not only the Android app same happened with the site on PC and on my PS3, but all is working now.
And please stop blaming the Nexus 7 "Flo" for every single issue when are the apps that have the issues.
Sent from my SPH-L710 using Tapatalk 4
Team SXTP
I am getting the same 15001 error in NetFlix... reinstalling, clearing cache, even factory reset did not help yet
bosscar said:
I am getting the same 15001 error in NetFlix... reinstalling, clearing cache, even factory reset did not help yet
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Click to collapse
Just realized after the OTA update: JSS15Q... Netflix started to work Now i can start chrome casting :laugh:
bosscar said:
Just realized after the OTA update: JSS15Q... Netflix started to work Now i can start chrome casting :laugh:
Click to expand...
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Yup! Netflix finally works!
Sent from my SPH-L900 using XDA Premium 4 mobile app

Google play store error when downloading certain apps

Ever since i flashed cyanogenmod 10.1.3 I've had this problem that doesn't allow me to download certain apps on my phone. This does not happen all the time and sometimes I get lucky and the app downloads fine. I always get this error message any one know why??
Sent from my Nexus 4 using xda app-developers app
chrisgeez said:
Ever since i flashed cyanogenmod 10.1.3 I've had this problem that doesn't allow me to download certain apps on my phone. This does not happen all the time and sometimes I get lucky and the app downloads fine. I always get this error message any one know why??
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Clear the data of "Google Services Framework" and 'Google Play Store", reboot and try downloading again.
Thanks I tried that and it downloads fine. I appreciate the help !
Sent from my Nexus 4 using xda app-developers app

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