Nexus 4 losing mobile internet when idling a long time in wifi - Nexus 4 Q&A, Help & Troubleshooting

Hello all,
currently my Nexus 4 is losing it's mobile internet connection when i am a long time connected to a wifi. I am on O2 germany as a carrier, when android was much younger, like 1.6 i had the same issues, but somewhen on android 2.X it was fixed.
Somehow it looks like in 4.2 it's now the same issue
When i am just a few minutes in the wifi and lose wifi connection like moving away from the building everything is fine and the nexus 4 is switching to mobile internet
when i am a few hours in the wifi and to the same it's not switching, i've got cell connection for call and text but no Internet,
switchting from 2g to 2g/3g fixes it then, but it's somehow annoying
any ideas or anyone with the same issue?
edit:
seems that people are having the same issue on the galaxy nexus too, but even with older android versions
http://code.google.com/p/android/issues/detail?id=28474
edit2:
workaround fix app
https://play.google.com/store/apps/details?id=com.symsoft.wififixerfree

it actually happens to me as well. I live in Australia and thought the problem lies with my provider. And yeah I can get the 3g connection back when i tried to change to 2g then back to 3g connection. Has this issue been reported before? hope it can be fixed soon.

This has happened to me twice since I got my N4. I'm in Canada btw. I wonder if it is a frequent problem out there.
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Me too...is there a fix?
Sent from my Nexus 4 using Tapatalk 2

my solution so far is: airplane mode on -> airplane mode off

This is what I usually end up doing. Although it sucks that a phone of this caliber has problems with this.
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Im having the same problem. Doesnt matter which rom im on. Been on stock, modaco, and some PA rom with this problem. Also used matr1x kernel and franco kernel. Solution for me is to jump into airplane mode and back.

I'm in the same boat and only quick fix is airplane mode on/off.
Sent from my Nexus 4 using xda premium

I have the same issue.
I dont know whose fault it is, Google, LG or my carrier... but it's quite frustrating from time to time.
I thought i had solved it by activating "choose automatically" in mobile network settings> network operators.
It worked yesterday and this saturday, i didnt drop 3g connection when i disconnected wifi.
But i lost it again this morning as i left for work, just like last week...

I've had this problem since 2.1. I seem to remember it being on the Google fix boards. The aeroplane on/off is the easiest workaround. But, still, it's annoying, and it is also not consistent. If it makes you feel any better, the same issue arises on iphones. This suggests it is not simply an android issue, it might be interesting to know if bb or wpx does it.
Sent from my Nexus 7 using xda app-developers app

i think the issue is neither LG nor Google
i think it's something with qualcomm driver and the provider
because on older devices i had with qualcomm chips had the same issue
the sgs2 and the hox which had exynos and nvidia chips didn't had the issue

kboya said:
I've had this problem since 2.1. I seem to remember it being on the Google fix boards. The aeroplane on/off is the easiest workaround. But, still, it's annoying, and it is also not consistent. If it makes you feel any better, the same issue arises on iphones. This suggests it is not simply an android issue, it might be interesting to know if bb or wpx does it.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Do you mean this thread from march 2009?
hxxp://code.google.com/p/android/issues/detail?id=2207
Idk if knowing that others have the same problem makes me feel better, i just hope they can fix it.

That's likely the one, I'll rely on your veracity.
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I have the same issue, and not thought about the airplane mode. Thanks guys
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so if you check the google support forum thread
it looks like a lot of users are having this issues
i don't undersand why google is not even giving a statement

It happens to me very often, because I turn off data overnight. Airplane mode doesn't help, the only thing that brings connection back without reboot is Mobile Networks -> Network operators -> search... It finds my operator again and connection comes back. I had the same problem with Galaxy Nexus 4.1.2 (fixed in 4.2, though), but airplane mode did the trick there.
Sent from my Nexus 4 using xda premium

https://play.google.com/store/apps/details?id=com.symsoft.wififixerfree
this app is a workaround to fix it

Internet stops working when left idle for long
I bought the phone a week back & am facing the same problem.....not just been with Wi Fi even if the phone is left idle the internet stops working & i have to restart......post that it comes back to normal & active.
Its quite annoying to restart phone every now n then everytime internet stops working.
Also, tried Airplane mode on/off its worked.
Are there any experts that can help to resolve the issue for a better & permanent solution....?!

Related

WiFi connection issues?

Has anyone else had problems with the WiFi on their epic? I have a recurring issue where it connects but never receives any data so I cant use any data while connected to WiFi? What makes it stranger is that sometimes it works and sometimes it doesn't...
Sent from my Samsung EPIC-er using XDA App
Anyone? I use WiFi a lot and this has been a serious issue for me...
Sent from my Samsung EPIC-er using XDA App
Have never had that problem. Sounds like a bugger though!
sent from my go-go Gadget phone
It's been a real pain in the butt to me, especially since I had to do a lot of browsing and YouTube from my phone at the hotel I'm staying at and 3g sucks compared to WiFi...
So all of a sudden it starts working again... I am really hating this phone sometimes, do you guys think I should try my luck with swapping it out for another epic? I'm only 15 of my 30 days in
I've had no issues with wifi whatsoever. Can you provide some more details?
Sent from my EPIC using XDA App
I wish I could, all I know is I am running stock deodexed with geniusdogs kernel

Anyone else experiencing slow download speeds?

So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
Edit: we were on the same wifi
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Did you try turning off Wi-Fi optimization in settings?
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outz said:
Did you try turning off Wi-Fi optimization in settings?
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Click to expand...
Click to collapse
No I kept it on but earlier in the day I was getting perfectly good speeds. Like sometimes my speed is fine and then sometimes it's slow.
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Ngo93 said:
So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Me too I just switched from vzw iPhone 5 and I have T-Mobile now.... I cant even download my apps from the market and I have to get hot spot from my girls i5
Sent from my Nexus 4 using xda premium
It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Ajfink said:
It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
Sent from my cm_tenderloin using xda app-developers app
Click to expand...
Click to collapse
Yeah I switched to another network and it went fast again. Was just wondering if anyone knew the cause of the sudden slowdowns though.
Sent from my Nexus 4 using xda app-developers app
On T Mo, I have had it flip from H+ to 3G but all in all in my speed test without changing anything APN wise I consistently get around 16mbps down. You tube and such flies (HQ) and even on wifi on Xfinitys basic package on a G band router I have no issues at all with wifi and YouTube in HD. Sorry, I'm no help but I haven't had an issue.
Oh my bad, I forgot to mentioned that we were on the same WiFi.
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Yeah I have that problem on my WiFi as wells slow speeds. Have to switch to hspa to download apps, rediculous
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I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Also switching to mobile data for youtube as its faster!
phil001 said:
I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Update!!! I figured it out its googles servers they are overloaded this is what makes me think that. Play store loads slow as well as YouTube! Not our phones!
Also switching to mobile data for youtube as its faster!
Click to expand...
Click to collapse
I think something is wrong with our WiFi radios. Might need an update. Its happening to a lot of us.
Sent from my Nexus 4 using Tapatalk 2
I'm seeing this issue as well and it's occurring on 2 completely different wireless networks: at home and in the office. I've tried tweaking wifi settings on both my Nexus 4 and on my router at home but nothing has fixed the slow wifi speeds. And none of my other Android devices are experiencing this issue (Nexus 7, Galaxy Nexus, Motorola Xoom).
I called Google Play support just now and they didn't have any info to offer on whether or not this is a known issue, they just asked if I'd tried restarting my phone and/or done a factory reset. After I verified that I'd already done both things and neither action resolved the issue they said I could exchange the phone, so that's what I decided to do.
If this problem is indeed being caused by faulty hardware in the phone, hopefully the replacement phone will be in a better state and work properly. <crosses fingers>
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
Seemonsters said:
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
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Click to collapse
That makes no sense seeing as everything else works fine on my Wi-Fi
Sent from my Nexus 4 using Tapatalk 2
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
Click to expand...
Click to collapse
So you just unchecked and checked?
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remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
Click to expand...
Click to collapse
horr1blek1tten said:
So you just unchecked and checked?
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Click to expand...
Click to collapse
I think remydlc is referring to download speed over a cellular data connection, and not WiFi (which is what this thread's topic is really about). At least that's the way I read it...
Is this related... I have noticed compared to my old S2 and iPad my nexus has fewer bars and the signal can drop if held in the left hand. The connection speed can be much less too.
Not good.
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
glenroebuck said:
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
Click to expand...
Click to collapse
I don't think this is causing the issue (at least for my phone). I've had the slow WiFi speeds on 2 completely different networks, with one being the campus network of the university I work at. Also, I've tried using my Nexus 4 on 2 different routers at home, one of which can do both 2.4/5.0 ghz and when I tried manually setting the phone to just use either the 2.4 ghz or the 5.0 ghz network it made no difference; the phone's WiFi speed was still very slow.
I'm feeling pretty convinced at this point that it's something faulty with the phone. I pretty much tore down and rebuilt my home network yesterday and tried all different types of settings to test the result on my Nexus 4 and nothing made the WiFi speed any better on the phone.

Anyone else having wifi connection issues with 4.2.1?

I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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gk1984 said:
I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
I had the issue.. 32gb version in the US with the sep build. I actually had it prior to to 4.2.1. I ended up going into advanced properties and changing wifi to always on. Drains battery, but fewer need to turn wifi off and back on.
Tony
Yes. I have WiFi disconnects and random reboots since the new update .
Sent from my Nexus 7 using Tapatalk 2
WiFi Fixer
I use WiFi Fixer downloaded from Google Play. When the connection is dropped it automatically reconnects after a second or two.
Same on my 7 WiFi stops working at random times turn WiFi off and on fixes it, only started after 4.2.1 update
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Thanks for confirming everyone. I have wifi always on and still have the issue. Hopefully it gets fixed...
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Same issue after 4.2.1
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How do we make Google aware of these bugs?
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My WiFi is always on and tethered to my evo3d at least 8 hours a day. Not a single problem under 4.2.1.
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Just to clarify, i'm having this problem 100% stock. Not rooted what so ever. Roms/kernels could have this eliminated. But I wouldn't know.
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I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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No wifi internet / e-mail / notifications after 4.2.1
I am having a similar issue. Stock Nexus 7, never rooted, installed the 4.2.1 update when it was pushed. Since then I can connect to wifi connections but there is no internet access. While the icon in the upper right has small flashing arrow like data is being sent back and forth, the icon remains gray and no internet-requiring services on the tablet work. I've tried everything that I (and Google Play and Asus support) could think of with no luck.
The only thing they could come up with at the end was to restore the tablet to factory settings. Unfortunately I have application data that I need to back up that I can't access by accessing the internal storage using my laptop (I'm stock, remember?).
So I'm between a rock and a hard place here. Anyone have any suggestions? It was very frustrating when the Asus representative suggested I use the built-in backup and restore feature:
Me: "That requires internet access to work right?
Asus representative: "Oh....right..."
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
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GiantJay said:
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
Sent from my SPH-L710 using Tapatalk 2
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Click to collapse
Known issue. I logged a bug with Google and there's actually several open bugs reporting wifi issues. So far, none of the bugs are being picked up by google officially.
+1
Veeery Slow
quincyquinn said:
I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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Click to expand...
Click to collapse
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
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r0zj0k3r said:
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Or use Static IPs. That solved it for me. I had to ask my company to provide a reservation for my MAC Address. It's like back in the 90s when Wifi started coming out using the BellLabs/Lucent chipset.

[Q] Network and charging problem

Hello everybody, I live in Italy, returning from a holiday in the US* I bought a nexus 4 from the United States for $ 249, but I have some problems. I noticed that when I'm at home or at the University, the phone has network issues, and I thought it was a problem of compatibility between the American network and the Italian network. Today I noticed that my friend had a gnexus, and in the same place where my nexus 4 shall not had the network , the gnexus could to have network coverage, having also the same telephone operator. Then I typed on the keyboard of both*#*# 4636#*#* to check if everything was set in the same way, and it was. I can not understand why my nexus 4 has difficulty finding the network coverage. I will load some screenshots from gnexus and nexus 4 carried out in the same place. I noticed also a thing, when reloading my n4 with the google orb, in the morning the charge of the phone has never 100% but always around the 97%, because during the night, once arrived to 100% charging goes off, what is the problem ? Thank you very much in advance
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I had similar issues; I guess you had upgraded to 4.3 version and this is a known bug. After going through various articles, I was able to find quick fix for my phone by changing default parameters to "WCDMA only" from select preferred network type. I feel the radio signals are much better than default settings after using this tweak.
PS: You have to redo this procedure when ever you reboot your phone unless you want to root & go back to original factory build of 4.2.2. There are lot of threads dedicated to this.
I will try WCDMA only and see if it goes better! Tanks a lots!
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I alredy had wcdma only! what can i do?
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4.3 keeps dropping internet connection?

Hi, I've had my nexus 4 for about a month now, when I got the phone I automatically updated to 4.3.
Since the very first day I've had it, it has kept dropping internet connection randomly multiple times everyday? The signal bars will go from blue to grey and stay like that until I either reboot the phone or turn on airplane mode then turn back off again.
Its becoming a constant hassle trying to use the internet because it keeps hanging.
Has anyone else come across this problem? If so what did you do to fix it?
Thanks alot
Sent from my Nexus 4 using XDA Premium 4 mobile app
Do you mean WiFi or carrier data? And how good is your carrier signal? You can try flashing a different baseband.
For WiFi, try turning off Wifi Optimization.
Its the carrier data that keeps dropping, I also get full bars most of the time.
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dazza_84 said:
Its the carrier data that keeps dropping, I also get full bars most of the time.
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Click to expand...
Click to collapse
Its surely a baseband problem..nothing to worry..
Just try different basebands and test them and see what works for you,but for that you need to be rooted..
Before you asking or creating a new thread refer to efrants thread for unlocking and rooting.:good:

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