Comet UK customer support - Eee Pad Transformer General

Hi guys.....this is for the UK based Asus customers that have recently purchased any Asus products from electrical retailer Comet.
As you will know, Comet are in administration.....i worked for them and only just left on Saturday - pretty sad and thousands of jobs on the line.
So see the article below for what Asus are going to honour & helpline numbers:
PRESS RELEASE
London, United Kingdom (November 13, 2012) - ASUS, a global leader in the new digital era, today announces that it will be supporting Comet customers directly by honouring the retailer's 28-day DOA (Dead-On-Arrival) cover, in addition to the ASUS manufacturer warranty.
In their continuing efforts to provide the best support possible for their loyal customers, any customer purchasing ASUS hardware products from Comet until the close of business on 30th November 2012 are covered.
Customers encountering a legitimate hardware fault with their ASUS product within 28 days of purchase from Comet (for purchases made until the close of business on 30th November 2012) are requested to contact the ASUS Hotline(1) on 0844 800 8340 to verify the fault and commence ASUS' support procedure(2). A unit that meets the qualifying criteria will be subject to either a refund or a replacement ASUS product(2).
Customers encountering a legitimate hardware fault with their ASUS product, if encountered more than 28 days after purchase from Comet, should call the ASUS Hotline1 on 0844 800 8340 and follow ASUS' standard returns procedure.
About ASUS
ASUS is a worldwide top-three consumer notebook vendor and maker of the world's best-selling, most award-winning, motherboards. A leading enterprise in the new digital era, ASUS designs and manufactures products that perfectly meet the needs of today's digital home and office, with a broad portfolio that includes motherboards, graphics cards, optical drives, displays, desktop and all-in-one PCs, notebooks, netbooks, servers, multimedia devices, wireless solutions, networking devices, tablets and smartphones. Driven by innovation and committed to quality, ASUS won 3,886 awards in 2011 and is widely credited with revolutionizing the PC industry with its Eee PCTM. ASUS has more than 11,000 employees around the globe with a world-class R&D team of 3,100 engineers. Company revenue for 2011 was approximately US$11.9 billion.
1. Calls may be subject to charges. Please check with your service provider. Calls may be recorded for training purposes.
2. Subject to terms and conditions governed by ASUSTek (UK) LTD. Details available on request

Related

Samsung Press release about Froyo

Samsung GALAXY S Offers New Android 2.2 Upgrade
New platform upgrade provides enhanced experience on the go
SEOUL, Korea – October 18, 2010 – Samsung Electronics Co. Ltd., a leading mobile phone provider, today announced the Android™ 2.2 (Froyo) upgrade to the Samsung GALAXY S, giving users access to new features, enhanced navigation applications and improved performance.
The Android 2.2 upgrade will be available via Kies, Samsung’s unique in-house software upgrade program. Kies can be downloaded at the Samsung mobile website (http://www.samsungmobile.com).
The GALAXY S is Samsung’s cleverly designed smartphone with a bright 4-inch SUPER AMOLED screen and a 1 GHz application processor, giving users an intelligent, immersive and integrated mobile experience. The Android 2.2 upgrade offers voice-controlled GPS through Google MapsTM with Navigation, faster performance by JIT(Just in Time) compiler. Additionally, further functionalities including Search in-browser, Adobe® Flash® Player 10.1, improved customization options will be provided with OS upgrade.
- Google MapsTM with Navigation: GPS navigation system with voice guidance
- Adobe® Flash® Player 10.1: Allow the web browser to make full use of the whole web
- Setup Wizard: Quickly customize the GALAXY S and access networks with ease
- Home Screen/Menu Preview and Edit : Preview by pinch-zoom
- Search in-Browser : Google™, Translate, Wikipedia, Dictionary
The Android 2.2 upgrade will be available from the mid of October 2010 in the Nordic region and gradually rolled out to other European markets, Southeast Asia, the Middle East Asia, North America, Africa and rest of the world.
About Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2009 consolidated sales of US$116.8 billion. Employing approximately 188,000 people in 185 offices across 65 countries, the company consists of eight independently operated business units: Visual Display, Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions, Digital Imaging, Semiconductor and LCD. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones and TFT-LCDs. For more information, please visit www.samsung.com.
* All functionality, features, specifications and other product information provided this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation.
Samsung reserves the right to make changes to this document and the product described here, at anytime, without obligation on Samsung to provide notification of such change. This document and any formation contained here are provided on “AS IS” basis without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Google, the Google logo, Google Maps, Android and Android Market are trademarks of Google, Inc.
Google MapsTM Navigation is not available in countries outside of the Europe, the Americas and Japan regions.
Adobe, the Flash logo and Flash are either registered trademarks or trademarks of Adobe Systems incorporated in the United States and/or other countries.
18th October?
Samsung impress me more and more each day!
Cheers,
BS...
"improved performance"
lol

Asustek to ship 300,000 Eee Pad Transformer tablets in

Looks as though there'll soon be more Transformers available.
Asustek to ship 300,000 Eee Pad Transformer tablets in June, says chairman.
Monica Chen, Taipei; Steve Shen, DIGITIMES [Friday 10 June 2011]
Asustek Computer's shipments of Eee Pad Transformer tablet PCs will reach 300,000 units as projected for June, and will account for 10% of total revenues for the month, according to company chairman Jonney Shih.
For the first half of 2011, total shipments of Eee Pad Transformers will top over 400,000 units compared to its target of 300,000, Shih added.
Shih made the remarks while Acer has lowered its tablet PC shipment target for 2011 from 7.5-10 million to five million units. But sources at component suppliers believe that Acer's revised target still remains too high.
While Motorola Mobility has said that it shipped 250,000 Xoom tablets during the February-April period, the sources indicated total shipments of Xoom tablets will be below 500,000 units by the end of June.
Additionally, sales of Samsung's Galaxy Tabs and HTC's HTC Flyers tablets have been flat so far, the source added.
With plans to launch new models including sliding tablets and its Padfone, Asustek is confident that it will be able to sustain its goal to ship two million tables PCs in 2011, Shih stated.
Click to expand...
Click to collapse
http://www.digitimes.com/news/a20110609PD227.html
At 10% of the corp revenue, we should receive support ( fw updates etc) in a timely manner.
And..."shipped" doesn't mean "sold"....
Of the 300k-400k, I wonder how many are getting returned? RMA'd?
Also, I wonder if they are including the TF2 in their estimates for 2M tablets for 2011.
skeeterpro said:
And..."shipped" doesn't mean "sold"....
Click to expand...
Click to collapse
Actually, as we've seen, they're not staying in stock, so I'd say in this case shipped pretty much means sold.
Sent from my Transformer TF101 using Tapatalk

Asustek To Price New Tablets At NT$13,500-NT$18,000 $449

TAIPEI -(Dow Jones)- Asustek Computer Inc. (2357.TW) said Wednesday it will launch two new tablets running on the Android 3.2 operating system, with a price range of NT$13,500(US$449.5)-NT$18,000.
The company said the new tablets use Nvidia Corp.'s (NVDA) Quad-core processors and are upgradable to the Android 4.0 operating system, also known as the ice-cream sandwich platform.
It said the new tablets will hit the shelves in December.
The company said it will also sell a detachable dock for the tablet that will cost NT$3,000.
http://www.nasdaq.com/aspx/stock-ma...ustek-to-price-new-tablets-at-nt13500-nt18000
argh there's so many conflicting stories out there right now, i don't know what to believe anymore. so was that their big announcement?
so we might have to wait until december and it still launches with hc?
This goes in android general not eee pad transformer general also there are about 50 bazzilion other threads about this already

HTC One pre-orders in the U.S. reach “several hundred thousand” + More news

According to HTC president for global sales and marketing Jason Mackenzie, who gleefully announced that the flagship phone has hit the right chord with customers.
“We are seeing our strongest initial response for any smartphone we’ve ever designed with several hundred thousand people in the U.S. pre-registering to purchase the new HTC One,” wrote Mackenzie in an e-mail sent out to customers who have signed up to get the phone through HTC’s trade-up program.
Source
also +
HTC teams up with Qualcomm to promote new HTC One
Qualcomm will help smartphone vendor HTC promote sales of the new HTC One, a smartphone equipped with a Qualcomm Snapdragon 600 quad-core processor, through recommending the smartphone in advertising films, according to market sources.
androidindian said:
According to HTC president for global sales and marketing Jason Mackenzie, who gleefully announced that the flagship phone has hit the right chord with customers.
“We are seeing our strongest initial response for any smartphone we’ve ever designed with several hundred thousand people in the U.S. pre-registering to purchase the new HTC One,” wrote Mackenzie in an e-mail sent out to customers who have signed up to get the phone through HTC’s trade-up program.
also +
HTC teams up with Qualcomm to promote new HTC One
Qualcomm will help smartphone vendor HTC promote sales of the new HTC One, a smartphone equipped with a Qualcomm Snapdragon 600 quad-core processor, through recommending the smartphone in advertising films, according to market sources.
Click to expand...
Click to collapse
Pre registration is very different from pre orders and since no pre order has been available in the US, only time will tell how much the delay hurt.
"pre-registering to purchase" is meaningless. See also units shipped versus units sold.
I'd be impressed if Jason Mackenzie apologised for attempting to launch the HTC One in the UK,
at Easter, 2+ weeks after the official launch date and with no actual stock in the UK to launch.

Zenfone 2 doing well in Japan

http://m.pocketnow.com/2015/07/24/budget-smartphone-demand
Nice to see that demand for the Zenfone has been high in Japan. I actually got mine imported from Expansys because I wanted the cheaper 550 model, which wasn't released here, and because the 551 sold officially here is significantly marked up in price (though still about the cheapest thing you can find in Japan with decent specs). But it seems ASUS have been shifting a lot of the official JP model 551 nevertheless. Japan has up until recently been terrible for freedom of competition and choice in mobile, with the three big established carriers holding a cast iron grip of the market in a cartel-like manner. A combination of the rise of dirt-cheap MNVO carriers and government intervention (forced unlocking especially) to curb the anti-competitive practices of the big 3 has started to change this. ASUS are obviously one of the main beneficiaries of this - breaking into the market with the Zenfone 5 and seemingly expanding their presence with the Zenfone 2.
Asus is a Taiwanese Tech company since 1989 and one of the 1st to release computer components to consumers. I am sure that they are able to bring down cellphones price/performance ratio considerably. Found this on wikipedia:
'ASUS is the world's -largest PC vendor by 2014 unit sales . ASUS appears in BusinessWeek’s "InfoTech 100" and "Asia’s Top 10 IT Companies"
They are partners with Intel (Created in 1968 ; released world's 1st CPU in 1971) since their release so they pretty much know what to build and how to code for their products.
I still remember building my 1st desktop with an Asus motherboard 16 years ago LoL Hands-down, I only use Asus motherboards as they are know to rarely fail and even then, their support is top notch. They always use their products in Overclocking Tournaments for a reason.
aziz07 said:
Asus is a Taiwanese Tech company since 1989 and one of the 1st to release computer components to consumers. I am sure that they are able to bring down cellphones price/performance ratio considerably. Found this on wikipedia:
'ASUS is the world's -largest PC vendor by 2014 unit sales . ASUS appears in BusinessWeek’s "InfoTech 100" and "Asia’s Top 10 IT Companies"
They are partners with Intel since their release so they pretty much know what to build and how to code for their products.
I still remember building my 1st desktop with an Asus motherboard 16 years ago LoL Hands-down, I only use Asus motherboards as they are know to rarely fail and even then, their support is top notch. They always use their products in Overclocking Tournaments for a reason.
Click to expand...
Click to collapse
Agreed. Running an asus motherboard and asus monitor on my current build. I have never had an "indian call center" support experience with them. Always competent english speaking operators. Very nice people and very knowledged.
kanagawaben said:
http://m.pocketnow.com/2015/07/24/budget-smartphone-demand
Nice to see that demand for the Zenfone has been high in Japan. I actually got mine imported from Expansys because I wanted the cheaper 550 model, which wasn't released here, and because the 551 sold officially here is significantly marked up in price (though still about the cheapest thing you can find in Japan with decent specs). But it seems ASUS have been shifting a lot of the official JP model 551 nevertheless. Japan has up until recently been terrible for freedom of competition and choice in mobile, with the three big established carriers holding a cast iron grip of the market in a cartel-like manner. A combination of the rise of dirt-cheap MNVO carriers and government intervention (forced unlocking especially) to curb the anti-competitive practices of the big 3 has started to change this. ASUS are obviously one of the main beneficiaries of this - breaking into the market with the Zenfone 5 and seemingly expanding their presence with the Zenfone 2.
Click to expand...
Click to collapse
Recently, I realize that config_init.sh has the description "ZE550ML_JP" in firmware 2.19.40.22 and 2.19.40.23. There was no this description in 2.19.40.12.
I don't know this means ASUS is trying to sell ZE550ML here in Japan or not.
If so, ZE550ML will accelerate to change the market share of carriers in Japan.

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