[Q] Nexus 7 32GB doesn't appear in windows as MTP? - Nexus 7 Q&A, Help & Troubleshooting

I just turned my nexus 7 32GB on and connected it to the same cable as the 16GB I just returned. It doesn't show up on my computer at all in MTP mode. Only in PTP mode. Any ideas on what to try?
*EDIT*
USB debugging is not on. Tried to install the asus drivers and got an error about there not being a driver for 64-bit in them, despite seeing the x64 drivers in the package.
Also, as MTP, my nexus 7 shows up as VID_18D1&PID_4E41&REV_9999
Again, that's with USB debugging disabled, it shows up only as an ADB device.
*RESOLUTION*
I uninstalled the ADB driver while it was plugged in with MTP mode. I unplugged it and replugged it and now it works fine.

is usb debugging on?

i got drivers from asus site.
deleted all references to N7 and rebooted windows.
un checked debugging on N7.
went to storage and checked mtp.
connected to windows.
when windows wants to install new MTP device, pointed it to the usb_driver folder..
windows installed MTP device..
this all happened to me today.. i am brand new for this device and the N7 board.
i spose this is fine for me but i would still like to see MyComputer show as USB mass storage..
i feel like the MTP doesnt show everything , limiting my access / control..
i would like to know how to do this,
thanx

akusokuzan said:
is usb debugging on?
Click to expand...
Click to collapse
USB debugging is not on. Tried to install the asus drivers and got an error about there not being a driver for 64-bit in them, despite seeing the x64 drivers in the package.
Also, as MTP, my nexus 7 shows up as VID_18D1&PID_4E41&REV_9999
Again, that's with USB debugging disabled, it shows up only as an ADB device.

jptech said:
USB debugging is not on. Tried to install the asus drivers and got an error about there not being a driver for 64-bit in them, despite seeing the x64 drivers in the package.
Also, as MTP, my nexus 7 shows up as VID_18D1&PID_4E41&REV_9999
Again, that's with USB debugging disabled, it shows up only as an ADB device.
Click to expand...
Click to collapse
you didn't uninstall all references to adb first. even if you have to go back to a restore point. then start over for Windows to install as mtp

Related

Not connecting in Windows 7

Windows cant find a driver for the phone, how do you use this on Windows?
You can install the drivers as part of the Android SDK, or you could search this forum for drivers, or you could goto the Development section and download mskip's Galaxy Nexus 4 Toolkit and install the drivers from there.
uberNoobZA said:
You can install the drivers as part of the Android SDK, or you could search this forum for drivers, or you could goto the Development section and download mskip's Galaxy Nexus 4 Toolkit and install the drivers from there.
Click to expand...
Click to collapse
installed the drivers and Windows sees it as an Android ADB device but it doesnt mount anything. How do I transfer files over USB?
I extracted the drivers from the Android SDK and posted it up. Check my sig for the link.
tried those too and its still not mounting anything
Windows 7 detected my phone without any drivers installed and I was able to mount the internal storage. The only thing the sdk drivers allow for are adb and fastboot interfacing, so they shouldn't be needed if all you are trying to do is mount the device.
try different usb port my pc did that at first.
I'm not sure why, but it worked for me on windows 7 and automatically updated the drivers. The weird thing is that adb recognizes the nexus 4 as a Samsung phone
idividebyzero said:
Windows cant find a driver for the phone, how do you use this on Windows?
Click to expand...
Click to collapse
Same issue here until I switched to the cable that came with the phone and it worked. Maybe just a fluke, not sure.
Sent from my Nexus 4 using xda app-developers app
idividebyzero said:
tried those too and its still not mounting anything
Click to expand...
Click to collapse
Sorry, misread your post. Try restarting, try a different USB port, try a different cable. Also, make sure MTP mode is enabled on your phone (Settings > Storage > Menu > then check Media Device).
idividebyzero said:
installed the drivers and Windows sees it as an Android ADB device but it doesnt mount anything. How do I transfer files over USB?
Click to expand...
Click to collapse
Have you found a solution yet? To transfer files from my PC to the phone, I have to make sure debugging is turned off and connect with MTP mode. But if I want to use ADB, I need to turn debugging on which loses the PC's ability to see the phone at all unless I connect in PTP mode. All a bit weird but at least it works. Have you tried uninstalling and reinstalling the drivers?
Phone mounts fine on 2 different computers, its something with my computer.
Its not the USB cable, tried different ports, I tried USB debugging on and off, camera mode and MTP. Device manager sees it as a Nexus 4 but says the drivers didnt install.
So my next question is why isnt Windows installing the drivers properly?
i have got two nexus 4
and with one of them i am not able to connect it to my main computer (with a second computer it works).
With the other nexus 4 i have no problems on any computer...
os is alway win 7.
just linking and sharing a similar thread [Q]Computer won't recognize phone? which covers same/similar issue and resolution.

[Q] Nexus 4 usb file transfer

Hi,
This is my first Nexus device (N4), I know they have an emulated SD card, so I expected to connect it to my Win 7 PC via USB, and for the SD card directory to be shown as a file system / drive in Windows. This doesn't happen.
Phone is in MTP mode, screen isn't locked. Am I missing something here, a driver perhaps, or does this functionality no longer exist?
Thanks,
Des
You should get a Nexus 4 device along with your drives, you open that, then go to 'internal storage'
If you're not getting that, then it's probably driver related.
If it doesn't detect by USB at all, you may have a faulty device like me.
If you plug your phone into the wall with the AC adapter, does it constantly say " charging (USB)" in the battery settings?
This defect means I cannot root or charge the phone properly... It sucks..
Sent from my Nexus 4 using Tapatalk 2
Most likely a driver issue. When I have use the adb driver I cannot see my device as a storage device. Switching to the default driver Windows installs lets me see it but adb no longer works.
I ended up just using AirDroid to do any file transfers.
There are a few reports of the stock charger being reported as USB charging actually, so it might not be all bad.
The phone might be in MTP mode, but has it installed the MTP driver ? Check Device Manager.
On my own XP system, MTP wouldn't work for me until I turned off USB debugging.
Sent from my Nexus 4 using xda premium
steviewevie said:
The phone might be in MTP mode, but has it installed the MTP driver ? Check Device Manager.
On my own XP system, MTP wouldn't work for me until I turned off USB debugging.
Click to expand...
Click to collapse
^ This.
On XP, MTP does not work if USB Debugging is turned on. It may be the same for Windows 7 as well.
Same behavior on Windows 7, just fixed my issues. Thanks!
I got similar problem with my N4, yesterday I flashed Mahdi-ROM 2.4[1/02] then my USB stopped working. I can view files through PC, but cannot upload to phone. It says device has been disconnected, but it's still connected Turning off USB debuging didn't help.
I cannot even flash kernel uploaded through Airdroid, recovery gives error - cannot open zip file.
Edit: Nevermind, its PC problem. With other PC it works normal.
use universal naked drivers.
fastboot adb and mtp and ptp working.
efrant said:
^ This.
On XP, MTP does not work if USB Debugging is turned on. It may be the same for Windows 7 as well.
Click to expand...
Click to collapse
After I rooted my N4 a few months ago same thing, cannot get MTP on WinXP
Works fine on my Win7 machines though, its pretty annoying
Tried ALL the fixes I could find, no go
Uninstal all drivers, reconnect N4 let Windows install drivers, it will probably be adb device drivers, then select in device manager adb device drivers update drivers and check install from specific location and on next screen check don't search!
Then you could be able to select mtp. All of this should be done with USB debugging turned off and USB connection as mtp!
Sent from my Nexus 4 using Tapatalk
Nexus 4
zvecka said:
Uninstal all drivers, reconnect N4 let Windows install drivers, it will probably be adb device drivers, then select in device manager adb device drivers update drivers and check install from specific location and on next screen check don't search!
Then you could be able to select mtp. All of this should be done with USB debugging turned off and USB connection as mtp!
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Hey Buudy thanks this helps me

2 Nexus 4 devices behave differently in USB (MTP/PTP vs Android ADB interface)

I have 2 Nexus devices, the first one had some loose part inside and I ordered a replacement.
All was good and fine for the first one on USB connection. Win 7 x64 can recognise the old Nexus 4 in MTP, PTP, with or without USB debugging enabled. Then I have the LG USB driver installed and so I can backup my apps, game saves etc using ADB commands.
The replacement unit arrived yesterday, connected with the same USB cable. However, this time, it failed to recognise the new Nexus 4 in MTP or PTP mode, checked windows device manager, only showed up as "Android ADB Interface". If I enable USB debugging, it becomes "Android Composite ADB Interface", PTP mode managed to show up. But when switch to MTP mode, it doesn't show up.
How can I fix this??
Thanks.
do you have a non working mtp device driver in devices when plugged in?
you might have to put the device id in the mtp inf file, i had to with xp to get mtp working when in debugging mode.
meangreenie said:
do you have a non working mtp device driver in devices when plugged in?
you might have to put the device id in the mtp inf file, i had to with xp to get mtp working when in debugging mode.
Click to expand...
Click to collapse
when plugged in, it just show "Android ADB Interface" when USB debugging is disabled, same description for both MTP and PTP. Just different hardware ID.
MTP with USB debugging disabled: USB\VID_18D1&PID_4EE1&REV_0228
PTP with USB debugging disabled: USB\VID_18D1&PID_4EE5&REV_0228
MTP with USB debugging enabled: USB\VID_18D1&PID_4EE2&REV_0228
PTP with USB debugging enabled (Android Composite ADB Interface): USB\VID_18D1&PID_4EE6&REV_0228&MI_01
PTP with USB debugging enabled (PTP Camera portable device): USB\VID_18D1&PID_4EE6&REV_0228&MI_00
Can anyone shed any lights? :crying:
Just want to emphasis that all works fine if I plug in the old Nexus device.
I suspect it would work if I format and reinstall my Windows, but don't want to go down that route unless there is no other method.
open up windows/inf/wpdmtp.inf and find these lines near the top of the file...
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MT
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MT
i ammended mine like so, but mine wasn't working in debugging mode, so adjust yours accordingly...
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
then i updated the mtp driver, using automatic option.
hope it helps.
I had the exact same issue with my original and new RMA N4.
This thread worked perfectly for me. Now both show up as MTP and PTP as the original did:
http://forum.xda-developers.com/showthread.php?t=2012363&page=5

[Q] Mass storage mode not working (Win 7)

Hello guys,
I just got my n10 and I love it I have one problem though. I have installed sdk and Google drivers, but still, the n10 doesn't show up in my computer, when plugging it in the computer. I've had no problems with my Nexus SIII or previous Android phones, so i'm kind a clueless on what could be wrong. I've enabled usb debugging also.
When changing the mode to camera mode on the n10, it works - an icon appears and i can transfer files.. Thats pretty odd, huh?
Any ideas? I would be grateful
The N10 does not do mass storage mode. It will only show up as a media device.
nrage23 said:
The N10 does not do mass storage mode. It will only show up as a media device.
Click to expand...
Click to collapse
That was what I meant.. My bad But it doesn't show up as a media device
Uninstall the Android ADB driver (uninstall driver software too when it asks), and then hotplug the N10 from the computer, and MTP should work. You can then reinstall the ADB driver and MTP should still work.
At least on my machine, I have to reinstall the ADB driver if MTP doesn't just want to work.

If MTP, PTP does not work (If you can't acces phone storage with PC)

My Win10 Insider Preview machine did not recognize the phone. Nothing happened when I connected the phone and I could not access storage of the phone.
Below is the solution for it:
Go to Control Panel - Device Manager - LeMobile Android Device (could be under a different name. Choose the one that is your phone) - Update Driver - Manually Install a Driver - Let me pick a list of available drivers on my computer - MTP USB .
4K2K said:
My Win10 Insider Preview machine did not recognize the phone. Nothing happened when I connected the phone and I could not access storage of the phone.
Below is the solution for it:
Go to Control Panel - Device Manager - LeMobile Android Device (could be under a different name. Choose the one that is your phone) - Update Driver - Manually Install a Driver - Let me pick a list of available drivers on my computer - MTP USB .
Click to expand...
Click to collapse
Uhm ... when you connected the phone to computer you changed the mode on phone from USB charging to MTP mode ?
In my Win10 x64 build 14392.447 not problem to see the phone in MTP mode after changing mode on phone.
Alternative solution is to use KDE Connect app over Wifi. Bonus is that once set up, it is possible to push files from the phone to the PC without any interaction on the PC side - e.g. useful if the PC doubles as a file server.
losteagle said:
Uhm ... when you connected the phone to computer you changed the mode on phone from USB charging to MTP mode ?
In my Win10 x64 build 14392.447 not problem to see the phone in MTP mode after changing mode on phone.
Click to expand...
Click to collapse
Both of my home & works computer (Win10 14959) failed to detect it as MTP or PTP drive. Might have been due to those having previous phone's drivers.
But I faced same problem with fresh out of the box Win8 laptop.
No issue with the MTP, however I can't seem to get adb to work. list of devices attached is showing empty.
ksj0823 said:
No issue with the MTP, however I can't seem to get adb to work. list of devices attached is showing empty.
Click to expand...
Click to collapse
I had the same issue, i reinstalled minimal ADB and removed the drivers from my pc, rebooted my pc. Plugged the phone into a different USB port and voilá ADB could see it
Citroon said:
I had the same issue, i reinstalled minimal ADB and removed the drivers from my pc, rebooted my pc. Plugged the phone into a different USB port and voilá ADB could see it
Click to expand...
Click to collapse
Wanted to add my voice here too that I did the same - I had to clean up previous drivers I had installed over time for varios phones and different ADB versions like the one from clockworkmod - once I cleaned that out and installed google drivers from SDK PTP worked and I was able to do Helium restores
I had issue on my Win10 PC, but I found that after I disabled USB debugging, it would work as MTP/PTP, but not for ADB of course. So apparently, I have to toggle USB debugging ON/OFF to switch back and forth from MTP and ADB.
Small pain in the butt.
Solution.
I had the same issue. Drove me NUTS for about an hour. In the end, simply unchecked the USB DEBUGING in developer settings. This will make it pop up immediately.
Update:
I clearly should have read the post above mine first.

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