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Where would I start to troubleshoot an issue with the MTP Application?
If I select the Media Player or Kies options, the MTP Application continually crashes and restarts every second.
I have connected the device in USB Debugging mode, then reconnected again and it still does it.
I've done the driver installation in the kies application and I've reset both the PC and the phone, behaviour is consistent. Kind of frustrating as I can't upload media (DRM....).
IF anyone has advice on where I could start troubleshooting this issue I would greatly appreciate it
More info:
Win Vista 32Bit
Stock galaxy S as delivered from the shop EDIT: I9000DTJF3
Kies 1.5.1.10071_32
spenceee said:
Where would I start to troubleshoot an issue with the MTP Application?
If I select the Media Player or Kies options, the MTP Application continually crashes and restarts every second.
I have connected the device in USB Debugging mode, then reconnected again and it still does it.
I've done the driver installation in the kies application and I've reset both the PC and the phone, behaviour is consistent. Kind of frustrating as I can't upload media (DRM....).
IF anyone has advice on where I could start troubleshooting this issue I would greatly appreciate it
More info:
Win Vista 32Bit
Stock galaxy S as delivered from the shop EDIT: I9000DTJF3
Kies 1.5.1.10071_32
Click to expand...
Click to collapse
Here is a fix my friend but say goodbye to your saved games and files..
[try transferring or backup your files using wifi or bluetooth in case you have important files on your phone]
[and also, try to backup your phone contacts to your sim because formatting will wipe your entire phone's data]
Once that is done, try to do the following.. go to Settings -> SD card and Phone Storage -> Unmount SD -> Format SD
Once you have formatted the SD card, go to Settings -> Privacy and then choose "Factory Data Reset".
Your phone should now be detected once you connect it to your computer this time around.
Hope this helps.
I've done this once before. I spent a significant amount of time getting the right data under my contacts and linking them properly, I need to know how to find out why kies is borked. Otherwise I'll wipe the phone and possibly be stuck in the same situation again.
Have you had this issue occur and this fixed it though?
I had similar problem. Tried everything you mentioned and nothing helped.
In the end I formated externas SD card. Flashed SG1 firmware and rooted the device (all done in a matter of 30 min).
It fixed the MTP aplication crashes (dont know what of three really did it).
I'd been having the same problem on my Galaxy S.
It had been working fine, and I've done nothing to the phone to change anything with it.
Just opened the MTP App on the phone, then just crash, restart, crash etc and kept looping like that.
(Mines the Optus AU version too - might be a problem with something on there?)
Anyways I used the WebSharing app to download all my files to a zip on my computer, then unmounted and formatted the internal SD card - and then rebooted the phone.
Once it rebooted, moved the zip files (unzipped) back onto the internal SD as they were originally and plugged into the USB and it all worked again.
Hello everyone, I'm new here and own a Galaxy S now for two weeks. Yesterday I to noticed/encountered the rebooting mtp application when plugging in the cable while the USB settings are set to 'connect to Kies'.
To be short I tried all offered solutions found on this topic on the web and in the end only the unmounting and formatting of the INTERNAL sd has helpt.
I made a backup via Websharing since selecting the 'mass storage' option didn't work for me yesterday. Obviously this is a slow way to make a backup. Try to only back-up what you deem to be imported files.
So the unmounting - formatting and rebooting (mounting) of the INTERNAL cards is the quickest solution and will safe you hours of work!
HOWEVER
Today I had the same rebooting MTP issue again. But since re-installing kies version 1.5.1.10083 I'm able to connect to the pc via 'Mass Storage'
You will see drive F: and drive G: if you at least succeed in connecting via the mass storage option.
I than did 2 things:
1.
I recently made some pictures and also copied some pictures from my pc to the G: drive ( INTERNAL SD) I renamed the pictures to short names so they didn't exceed 16 characters (one of the solutions I read online ).
2.
In the map data I found folders with the names of in my case Touiteur and Beautiful Widgets. Both folders contain a CACHE folder. I deleted the complete touiteur folder and thus also its CACHE folder.
Now I connected my Galaxy S to the usb cable again and behold, the rebooting of the MTP has stopped!
Now I'm not technical at all and have struggled with this issue the whole of yesterday ending up formatting my internal SD. And to be honest I don't know for sure what the working solution is in the end but can narrow it down to 2 things you may try if you can connect via the 'mass storage' option:
1. try giving pictures in G:\DCIM\folder name a short name if they are long or try to remove the pictures completely (make backup) just to see if either of this works.
2. Delete the CACHE folders in the APP folder under G:\data and see if this works
Again, I'm unsure what or why I solved it on my Galaxy S but give it a try if you have tried everthing else and do not want to format your INTERNAL SD
I've got a fix
Alright guys, I posted a video on how to repair the MTP application problem, especially for you spencee, check it out. Go to youtube and copy paste: MTP Application Crash Fix. And click the first one. It's by abrar447. Hope this helps!
Ok, I'm having this issue again! I watched the video by Abrar447 and deleted every single file in cash I could find ( actually did a search on the word 'cache' on the internal drive. Although I know this should now work my TMP application keeps rebooting. Am I missing something here ?
qman97 said:
Alright guys, I posted a video on how to repair the MTP application problem, especially for you spencee, check it out. Go to youtube and copy paste: MTP Application Crash Fix. And click the first one. It's by abrar447. Hope this helps!
Click to expand...
Click to collapse
Thanks again for posting this video. It actually worked for me, been trying to find the solution to that MTP crashing problem when trying to connect in Kies mode.
narrowed it down
I have this problem too. I saw the youtube vid and decided i'd delete one cache folder a time to see what was causing the problem. Found out that is was 'Sound Hound'. So i deleted the cache folder, MTP worked, then i used the app so it would create another cache folder, MTP clashed. Did it many times.
Hope this helps.
Aussi Optus
DTJG4
Root + One Click Lag fix
Really weird problem , after clearing the cache it works again.
I reccomend using CacheMate for Root Users (free or pro) which you can find in the market , you dont need to delete all the cache manually then
Hi..
Anyone know the exact name for the MTP Application..is there a way to replace the problematic version with a working version..On my ship with ROM. i9000dxjf4..MTP application showed steadily without keep crashing..
MtpApplication.apk
MtpApplication.odex.
If anyone has the working version (no crashing on Kies connection). can post here..I would like to experiment to overwrite it with a working version..
dehem333 said:
Really weird problem , after clearing the cache it works again.
I reccomend using CacheMate for Root Users (free or pro) which you can find in the market , you dont need to delete all the cache manually then
Click to expand...
Click to collapse
Perfect solution. Did the clearing manually - no success. Only Cachemate did the trick Thanks!
Soundhound
Hello,
I also had a lot of issue's with Kies. I also tried a lot. But the one thing that helped was removing SOUND HOUND (application and directory)
Hope this helpes for some people!
Cheers
I emptied the cache under the Android folder and it started working again. The thing is, as soon as I open the gallery, the cache is written again. I'll try to see if the new update fixed the issue.
The problem is the not cache in itself. The bug is the '16 character extension' problem. Google it if you like. The solution is to delete all the files having its last extension greater then 16 char, in your internal or external SD card.
I asked about the fix on twitter, the reply was this.
I found a small program which tell you which files are the problem.
Credits to the original creator, browse your SD card directory
Hello everybody,
i'm a bit new to Galaxy I9000 but i had the same issue with Kies and MTP apps. Actually i found out that the issue seems to be linked to file extension longer than 16 chars. Usually those files are inside cache directories so, you should just cancel them to fix it. I've got kies running correctly since then (last update of Kies running n Windows 7 64 bit). I know there is also a little app to scan files to search the 16 digits extension called "FileSearcherforKiesFix.rar" you can find it and download just putting it in google.
Hope this can help!
Regards
Mic
APK version?
karanits said:
The problem is the not cache in itself. The bug is the '16 character extension' problem. Google it if you like. The solution is to delete all the files having its last extension greater then 16 char, in your internal or external SD card.
I asked about the fix on twitter, the reply was .
I found a small program which tell you which files are the problem.
Credits to the original creator, browse your SD card directory
Click to expand...
Click to collapse
Is there an apk version of this? I'm unable to connect the phone to my x64 win7 at all right now...
Cheers,
Peter
Have tried everything and nothing seemed to work...
The "FileSearcherforKiesFix" finds some problematic files, but not all off them. Manually deleting long file names and cache folders seems to be insufficient either.. I think that there must be some cache files in other partitions that we cannot access via "Mass Storage" that are causing problems too. So we have to clear those files...
But thanks to a comment in this topic I have found a working solution:
1º Delete any problematic file with the "FileSearcherforKiesFix" method.
2º Use this app: http://www.appbrain.com/app/com.aac.cachemate.demo , with the option "PowerClear" turned on, and clear all cache from the phone.
After this the MTP thing installed instantly and now everything works.
NOTE: The "PowerClear" option may cause some undesired effects in some apps.. Backup first, or, use at your own risk.
For me the problem started when I copied lots of MP3 to my phone.
I solve this like this:
I connected my phone using the media mode.
Searched for all *.mp3 files
renamed them all to *.! (whatever extension)
(I use a program called FAR Manager, which is something similar to the old Norton commander, but for windows)
Connected with Kies and it got recognised
Hope it helps others
i first time flash cm10 0726-mb526 built by quarx2k yesterday n find that the apollo music player can't load the songs on SDcard(i install the google music player n it can't work too) ,and Gallery also can't show the pictrues . but some guys flash same built like me said they work fine, n few guys said this problem happen on their device too . so how about you guys , someone tell me how to solve this ,thanks .
sorry for my poor english
Did you check your SD card whethe it is normal? My defy+ is Red Lens,BL=6,2.3work well on CM10.Appllo and Gallery could be replaced by the third-party app.Just try it.
billy0719 said:
i first time flash cm10 0726-mb526 built by quarx2k yesterday n find that the apollo music player can't load the songs on SDcard(i install the google music player n it can't work too) ,and Gallery also can't show the pictrues . but some guys flash same built like me said they work fine, n few guys said this problem happen on their device too . so how about you guys , someone tell me how to solve this ,thanks .
sorry for my poor english
Click to expand...
Click to collapse
im having the same problem, and it started to happen suddenly, so i tried to reinstall the rom and still dont works... should i try to format? what can i do?
MB526
a little question... there is a MB525 red lens?
Use the latest build !!
razidark said:
im having the same problem, and it started to happen suddenly, so i tried to reinstall the rom and still dont works... should i try to format? what can i do?
MB526
a little question... there is a MB525 red lens?
Click to expand...
Click to collapse
Hi,
why not use the latest build from Quarx for CM10....or else you can try Epsylon's build for your defy...
And make sure you start afresh....Clean Everything and then install the ROM hopefully things should work...
Thanks
I have the same problem too.
First version I installed is the 12 Aug nightly Quarx CM10. All wipes etc done before flashing.
Existing music and pictures that were on the SD card not found.
All new images taken with the camera are placed in the same folder as the existing ones on the SD card.
(MB525 Green lens)
brandmarked said:
I have the same problem too.
First version I installed is the 12 Aug nightly Quarx CM10. All wipes etc done before flashing.
Existing music and pictures that were on the SD card not found.
All new images taken with the camera are placed in the same folder as the existing ones on the SD card.
(MB525 Green lens)
Click to expand...
Click to collapse
try to clear the data and the cache of gallery, and it will be ok. but for music player,i still dont find a easy way to solve
Same problem here
I got the same problem with the gallery and the music...
Since i flashed the rom the pictures wont show up and the musick library wont find anything to play...
Already tried to reflash, cleaned everything, tried different roms, tried script to rescan media on boot but always the same problem... seems like the rom broke something? i could arrange with everything basically but since i cant use my defy as a musicplayer anymore... :X
Hello
I'm new to android, and basically new to this techie stuff. anyway, my cousin had installed cynogenmod 12.1 on my lenovo A6000, may be its for lenovo K-30T model. coz its showing model number "lenovo K-30T" in "about phone".
And despite the RAM being free for about 300MB, the phone lags.
I want a ROM which is faster. I have come across this OS http://forum.xda-developers.com/lenovo-a6000/development/best-cm12-1-rom-lenovo-a6000-plus-withe-t3288805 . Please tell me if it's better and stable than the current one .
*screenshots
It's obviously cyanogen 12.1, so can I flash some files so that it may become the os I want on my phone? or I have to re do the flashing process? DO I have to roll back to kitkat in order to flash this OS?
If there is any other os, which has all in one good package, Pls suggest.
* fast OS
* I dont play games
* good battery backup
*good UI
vaddadi9953 said:
Hello I want a ROM which is faster. I have come across this os. Please tell me if it's better and stable than the current one .
It's obviously cyanogen 12.1, so can I flash some files so that it may become the os I want on my phone? or I have to re do the flashing process? DO I have to roll back to kitkat in order to flash this OS?
If there is any other os, which has all in one good package, Pls suggest.
* fast OS
* I dont play games
* good battery backup
*good UI
Click to expand...
Click to collapse
Well if you want a good smooth UI with good battery backup. Try this MIUI ROM.
The UI with CM11 is not that great. But, in performance and battery, its definitely the best ROM for a6000. Here's the link for CM 11. You can surely try these customizations for CM11.
You can flash MIUI directly over your ROM after wiping system, data, dalvik, cache. But for CM11 you'll first have to flash stock KK, and then have to flash CM11, and ofcourse after a complete wipe.
:silly:
sasukay said:
Well if you want a good smooth UI with good battery backup. Try this MIUI ROM.
The UI with CM11 is not that great. But, in performance and battery, its definitely the best ROM for a6000. Here's the link for CM 11. You can surely try these customizations for CM11.
You can flash MIUI directly over your ROM after wiping system, data, dalvik, cache. But for CM11 you'll first have to flash stock KK, and then have to flash CM11, and ofcourse after a complete wipe.
:silly:
Click to expand...
Click to collapse
Thanks a lot mate..
and in the CM11's link, in "AMPERE" screenshot, Its again showing "lenovo K30T" as model number. Now Im concerned about that here. I have same model number in my device information . For some reason, I think My cyanogen 12.1 is made for that particular reason and not for Lenovo A6000. Does it make any difference in terms of performance of the device?
PS. how do we post pictures in this forum? Im new to this whole thing Thanks in advance
vaddadi9953 said:
Thanks a lot mate..
and in the CM11's link, in "AMPERE" screenshot, Its again showing "lenovo K30T" as model number. Now Im concerned about that here. I have same model number in my device information . For some reason, I think My cyanogen 12.1 is made for that particular reason and not for Lenovo A6000. Does it make any difference in terms of performance of the device?
PS. how do we post pictures in this forum? Im new to this whole thing Thanks in advance
Click to expand...
Click to collapse
Since Lenovo K-30 has same board as our a6000, so any rom working on K-30 would work on our devices too (yeah with a bit modifications). So, there's no problem in using ROMs showing device as K-30.
And, answer to the second question, you click on the 'paper clip' icon for attachments.
P.S. I too a hard time in the beginning to figure that out.:silly:
sasukay said:
Since Lenovo K-30 has same board as our a6000, so any rom working on K-30 would work on our devices too (yeah with a bit modifications). So, there's no problem in using ROMs showing device as K-30.
And, answer to the second question, you click on the 'paper clip' icon for attachments.
P.S. I too a hard time in the beginning to figure that out.:silly:
Click to expand...
Click to collapse
I still cant locate paperclip icon man.:crying: can you please screenshot your screen and show me the location? I have memory issues to post :
vaddadi9953 said:
I still cant locate paperclip icon man.:crying: can you please screenshot your screen and show me the location? I have memory issues to post :
Click to expand...
Click to collapse
..............There it is............
You see it now.?:laugh:
sasukay said:
..............There it is............
You see it now.?:laugh:
Click to expand...
Click to collapse
Thanks man, got it now..
sasukay said:
..............There it is............
You see it now.?:laugh:
Click to expand...
Click to collapse
Bro, These are the screenshots of the memory status of my memory on board. Earlier before I had upgraded to lollipop update from lenovo, I had complete 8 GB as internal memory. but as soon as I had updated to that update, the size reduced, and then due to heavy lagging, I chose to root it and put 12.1 in it., then also after number of wipes and erases, still it's stuck at 4.69GB. I don't understand why complete 8GB is not being utilized.
Is there any way to unlock full potential? or did I do any wrong while flashing?
Thanks in advance
vaddadi9953 said:
View attachment 3729139
View attachment 3729140
Bro, These are the screenshots of the memory status of my memory on board. Earlier before I had upgraded to lollipop update from lenovo, I had complete 8 GB as internal memory. but as soon as I had updated to that update, the size reduced, and then due to heavy lagging, I chose to root it and put 12.1 in it., then also after number of wipes and erases, still it's stuck at 4.69GB. I don't understand why complete 8GB is not being utilized.
Is there any way to unlock full potential? or did I do any wrong while flashing?
Thanks in advance
Click to expand...
Click to collapse
You did nothing wrong. What happened is that the data you had in your internal memory has been moved to some other folder and not actually wiped. This had happened to me a few times.
And, I actually has now forgotten what was its path. But, it was among these two for sure.
/mnt/shell/emulated/0/
OR
/data/media/0/
First copy contents of your internal memory on your sd card or pc. Then delete the contents of the above two directories, you'll get your internal memory freed. Then, you can copy back the contents.
And yeah, es file explorer is suggested for this job. Other root explorers will work too.
:silly:
sasukay said:
You did nothing wrong. What happened is that the data you had in your internal memory has been moved to some other folder and not actually wiped. This had happened to me a few times.
And, I actually has now forgotten what was its path. But, it was among these two for sure.
/mnt/shell/emulated/0/
OR
/data/media/0/
First copy contents of your internal memory on your sd card or pc. Then delete the contents of the above two directories, you'll get your internal memory freed. Then, you can copy back the contents.
And yeah, es file explorer is suggested for this job. Other root explorers will work too.
:silly:
Click to expand...
Click to collapse
I have tried like this.
ES explorer>dropdown menu from the top left> /(device). and then selected every file and folder inside it> copied it.> went to sd card> created new folder> pasted it> ** task failed**
and then I tied connecting the phone to pc. but cant see the root folder via windows explorer.
Help! :crying:
vaddadi9953 said:
I have tried like this.
ES explorer>dropdown menu from the top left> /(device). and then selected every file and folder inside it> copied it.> went to sd card> created new folder> pasted it> ** task failed**
and then I tied connecting the phone to pc. but cant see the root folder via windows explorer.
Help! :crying:
Click to expand...
Click to collapse
You have to make backup of files in "/0/" only and not of whole root directory
sasukay said:
You have to make backup of files in "/0/" only and not of whole root directory
Click to expand...
Click to collapse
Okay, I have taken backup of /0/ .
and I tried going into the path you have said. But in my phone, the path only lasted like this.
"/mnt/shell"/(empty). no emulated folder
and same with the data folder in the root folder. there is no file or folder inside data folder.
Shall i delete these two folders? SHell and Data? just like that?
vaddadi9953 said:
Okay, I have taken backup of /0/ .
and I tried going into the path you have said. But in my phone, the path only lasted like this.
"/mnt/shell"/(empty). no emulated folder
and same with the data folder in the root folder. there is no file or folder inside data folder.
Shall i delete these two folders? SHell and Data? just like that?
Click to expand...
Click to collapse
Use es file explorer for that. And first from its options, mount the partitions from Root explorer menu. Check all the partitions. Then you will be able to see the contents of /data/ and /shell/emulated/
I have tried all marshmallow ROMs, A very annoying bug I found was -
- Opening gallery, open a video or picture, return to the main gallery screen, no thumbnails, only grey squares visible.
- WhatsApp works fine until you click on the paperclip icon and then gallery. Then you don't see thumbnails, only white squares.
In video tab that's always the case. When I try to share a video from the gallery I only get to the WhatsApp editing screen, as soon I press send button, the application just freezes and after a couple of seconds, throws up ANR dialogue.
- CLEAN FLASHING, CLEARING CACHE DIDN'T HELPED. :crying:
Custom Roms with KK and LP base never had such problem.
Please help, provide me any solution, even some of our fellows faced this problem in MM Roms.
Attached
Whatsapp
I can confirm.
I have the same problem.
bisato said:
I can confirm.
I have the same problem.
Click to expand...
Click to collapse
I google-d this problem and searched in every possible thread regarding this problem, I was not able to find any solution to this, but I explored that devices like OP2, Yureka, LG G series, Samsung, Asus had the same problem on CM13, SlimROMS and other AOSP/CM13 based Roms
Hi, I am Daniel Prashaanth from India. I had the same problem. So what I did was, Just backup-ed all contents from Memory Card and formatted in CM13 itself (Not in PC). After that this Problem is gone forever. Trust me and Try it.
danielprashaanth said:
Hi, I am Daniel Prashaanth from India. I had the same problem. So what I did was, Just backup-ed all contents from Memory Card and formatted in CM13 itself (Not in PC). After that this Problem is gone forever. Trust me and Try it.
Click to expand...
Click to collapse
I have a class 10 SANDISK 16GB card, the solution you told didn't worked, I tried it a couple of weeks ago
Parikansh said:
I have a class 10 SANDISK 16GB card, the solution you told didn't worked, I tried it a couple of weeks ago
Click to expand...
Click to collapse
+1 I have tried almost everything , even flashing the fastboot files from YU Open OS. but none has helped.
Well, here is a fix, goto internal storage>android>data>com.android.gallery3D delete "cache " folder, hope it works BTW problem is with thumbnail data clearing it should help!
ROMs
Hii....my red mi2 model no is 2014818 and I h'v rooted it. Plz say me how can I get costume ROMs for my model...plz help me
Hello Guys
Im on official EUA4 android11, i just flashed 4 files rom with pit, to make sure im not gonna have any problem...,
But in this build and the last one, i have a problem with the " Gallery " app,
Most of the times, when i go to gallrry, it ask for " storage permission " , but all the permissions are on...,
Reflashed
I cleared data of the gallery
Unmount my sdcard
And still have the problem
Any idea??
Can anyone help me ?
Does someone else have that problem ???