[Q] Is anyone else having problems with google search - Nexus 7 Q&A, Help & Troubleshooting

When I go into Google now on my nex7 everything works fine except for the Google search web results. It brings up cards and has voice response but brings up no web results. I wiped everything did a reset and flashed a different ROM and still having the same problem. Everything else on my tablet works fine. I'm beggining to think it may be a Google server problem in my area. Is anyone else having this problem?

norcal61 said:
When I go into Google now on my nex7 everything works fine except for the Google search web results. It brings up cards and has voice response but brings up no web results. I wiped everything did a reset and flashed a different ROM and still having the same problem. Everything else on my tablet works fine. I'm beggining to think it may be a Google server problem in my area. Is anyone else having this problem?
Click to expand...
Click to collapse
Oooh - you too huh?!
If you are referencing the Google Search bar @ the top of each screen - my web searches are just hanging with no results also.
It does bring back personalized cards like you said & if I select the [image] tab @ the bottom it will bring back images from the web...but everything else is hanging....

Same here. When I type in to the search bar, it hangs. I can search using the browser. Tried uninstalling and reinstalling - did not fix. I am not rooted.
Sent from my Galaxy Nexus using Tapatalk 2

They know about it. I reported the bug and others have it too. Hopefully they work it out soon.

norcal61 said:
When I go into Google now on my nex7 everything works fine except for the Google search web results. It brings up cards and has voice response but brings up no web results. I wiped everything did a reset and flashed a different ROM and still having the same problem. Everything else on my tablet works fine. I'm beggining to think it may be a Google server problem in my area. Is anyone else having this problem?
Click to expand...
Click to collapse
I have the same issue. Haven't found a solution yet.

Google has been having a rough 24hrs,give them a bit to fix it.

I had this but it was solved by changing search settings to Google.com rather than .co.UK.
Sent from my GT-N7000 using xda premium

If this is a Google problem, why does the search widget work on my Galaxy Nexus phone but not on the nexus 7?
Sent from my Galaxy Nexus using Tapatalk 2

slyd0997 said:
If this is a Google problem, why does the search widget work on my Galaxy Nexus phone but not on the nexus 7?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Likely they are on a different server. This is likely them working on the updates to google search that is to come with 4.2. It takes two steps back to get one large step foreword ...

Same problem here

Nospin said:
Google has been having a rough 24hrs,give them a bit to fix it.
Click to expand...
Click to collapse
Really? I thought it's been a good roll-out for 4.1.2 JB.
Just this hickup & the usual lack of detailed usage training for end-users (which we actually embrace now as XDA-ers!)

Surprise, surprise. I'm having that issue also. Search on my N7 is giving me factual voice responses to a search like '50 milliliters in ounces', but if I say '2010 World Series' expecting to get webpage responses, I get the spinning circle. My Bionic returns webpages for these searches. I'm sure they'll get it sorted out, but kind of annoying at the moment.

Same with me. Changing from google.de to google.com did not work.
Disconnecting Wlan and connecting again and I can search once ...
I thought it was my fault

ok, well at least I know I'm not the only one. Hope they get it worked out soon.

perveeus said:
Really? I thought it's been a good roll-out for 4.1.2 JB.
Just this hickup & the usual lack of detailed usage training for end-users (which we actually embrace now as XDA-ers!)
Click to expand...
Click to collapse
Google services went down for 15 WHOLE minutes yesterday. That's a hiccup we don't usually see.

That's not too bad, but this issue still exists and it has been a lot longer than 15 minutes.

Same problem on phone and tablet. About 30 seconds later my search results show up.

Looks like they are aware of it: per Kousha N.
https://productforums.google.com/forum/#!mydiscussions/websearch/f256KJOdQLo

Mine's working fine tonight.
Sent from my Nexus 7 using Tapatalk 2

I just got home from work and Google search and Google now seem to be working fine now. Just did about 20 random voice searches in a row and had no hang ups what so ever. I didn't change anything on my tablet or in settings so obviously a problem with Google that is worked out for now.
Sent from my Nexus 7 using Xparent Green Tapatalk 2

Related

Nexus 7 search result not clickable!

Does anyone notice this or it is just me?
When your search from the search bar or voice search, the web results pop up, but actually clicking at the titles or the links won't direct you to the browser until you hit a little bit lower, at the brief description area. MORE SERIOUSLY, is that, when you filter the results by choosing more->shopping, or video, or whatever, the results are not clickable for me. No new tabs will show up.
Could anyone please try the following, type or speak "wallet", go to shopping results, tap on any one of the image item. Anything happens?
Thank you so much
HKReeves said:
Could anyone please try the following, type or speak "wallet", go to shopping results, tap on any one of the image item. Anything happens?
Thank you so much
Click to expand...
Click to collapse
worked here first time. I am currently viewing a quite attractive Oakely Square O Perf Wallet after it linking through Chrome. But, it's $50 and I am in the UK!
PS I spoke 'wallet' using Google Now
Meaning that mine is screwed. But does it have anything to do with the OTA update in US, causing some unknown search issue?
Any more people to try this out? Especially who is in US
Thank you!
Worked for me.
kboya said:
worked here first time. I am currently viewing a quite attractive Oakely Square O Perf Wallet after it linking through Chrome. But, it's $50 and I am in the UK!
PS I spoke 'wallet' using Google Now
Click to expand...
Click to collapse
I seemed to find something. So have you turned on the Now service? not the voice search feature, but the privacy-controversial service.
Seems like if never enrolled in Now, your search is working fine.
Google now is activated on my n7
Sent from my Nexus 7 using xda app-developers app
It's working for me as well but it opens up 2 identical webpages in chrome.
The search opening up 2 identical webpages is really bugging me now.....
janedoesmith said:
The search opening up 2 identical webpages is really bugging me now.....
Click to expand...
Click to collapse
That is also what happens to me, either opening two tabs or no tab at all. Drives me crazy. I hope people join me to report this to Google. It is definitely not me alone.
I'm having a far worse issue. I cannot open search results in any way on my Nexus 7. I've seen posts like this were you open 2 tabs in Chrome. I can't open anything!! Even clicking the description of the link doesn't work.
Similar issue here...
I have noticed pretty much the same issue on my Nexus 7. Sometimes clicking just below the title of the search result works. Sometimes clicking on the actual title works. Sometimes NOTHING is clickable. Very frustrating - especially when trying to show someone how cool Google Now is!!! My Nexus 7 is totally stock too..
Hopefully they will have a fix for this soon!
Nexus 7 going back to Asus for repair
pjniez said:
I have noticed pretty much the same issue on my Nexus 7. Sometimes clicking just below the title of the search result works. Sometimes clicking on the actual title works. Sometimes NOTHING is clickable. Very frustrating - especially when trying to show someone how cool Google Now is!!! My Nexus 7 is totally stock too..
Hopefully they will have a fix for this soon!
Click to expand...
Click to collapse
Well, this problem has gone from sporadic to consistent for me. Whenever I use the Google Now Widget to search for something and results are returned, I can't click on the results at all. I called Google Support and we tried clearing the cache and data the Google Search and Chrome apps and then did a Factory Data Reset. Nothing has been able to fix this for me. It totally seems like a software bug since generally everything else seems to function alright. Given this, I'm really surprised the Factory Data Reset didn't fix it for me.
Since I bought the Nexus 7 at Staples and I'm outside of the 14 day return policy (by just 1 darn day!!!), they said that they can't even exchange it for me. So now, I have to send it into Asus to have it "repaired".
Is anyone else having this issue?
For the record, I'm never buying anything electronic or of any significant value from Staples again!
pjniez said:
Well, this problem has gone from sporadic to consistent for me. Whenever I use the Google Now Widget to search for something and results are returned, I can't click on the results at all. I called Google Support and we tried clearing the cache and data the Google Search and Chrome apps and then did a Factory Data Reset. Nothing has been able to fix this for me. It totally seems like a software bug since generally everything else seems to function alright. Given this, I'm really surprised the Factory Data Reset didn't fix it for me.
Since I bought the Nexus 7 at Staples and I'm outside of the 14 day return policy (by just 1 darn day!!!), they said that they can't even exchange it for me. So now, I have to send it into Asus to have it "repaired".
Is anyone else having this issue?
For the record, I'm never buying anything electronic or of any significant value from Staples again!
Click to expand...
Click to collapse
I recently stumbled across this bug as well and chalked it up to being software related too. But whereas some people seem to have sporadic results, I can NEVER click my Google Now search results. I'm quite baffled that a factory reset didn't work and was actually about to do it myself, but if there's no guarantee that it'll solve the problem then it wouldn't be worth it. Honestly, I wouldn't send it to Asus to get it repaired because the issue might simply pop up again. I'm wondering if only a small minority is experiencing this problem though or if people just don't realize it yet (as I haven't really used much of Google Now). In any case, I hope this issue gets resolved soon.
EDIT: This must definitely be a software bug because I might have found a way to possibly resolve the issue. I activated Google Now, hit the menu button on the bottom right, went to "settings" then "privacy and accounts." Here, there should be an option for "Search on google.com." Mine was initially unchecked, but I simply checked the option again. Doing this, Google Now seems to now allow me to touch/click results. I should add that when I went back and unchecked the option, the issue did not return. So, regardless of what the option is set at for you guys, I would simply check or uncheck and try it seeing if that resolves the issue. I hope this works for others!
Sorry to bump this thread up again, but did this happen to work for anyone else?
Oublieux said:
Sorry to bump this thread up again, but did this happen to work for anyone else?
Click to expand...
Click to collapse
I'm experiencing the same problems (can't click on standard web search results in Google Now, but can in Chrome). The above fix doesn't work for me (I don't have that showing up in my privacy settings on my Google Account, but then again I don't even have "search plus your world" available in my apps account yet).
Here's an interesting twist though: If I perform the following search in Google Now:
xda nexus 7 google now can't click on results​
I can't click the results. However the first result will include "More results from forum.xda-developers.com". If I click that link, it's not only clickable, but the results on the next page are all clickable.
Again, I'm on a Google Apps account, fwiw.
---------- Post added at 11:42 PM ---------- Previous post was at 11:08 PM ----------
One other interesting point: navigating through the Google Now results using an external keyboard (just cursoring up and down), I can select and enter any result without problems.
I think I may have figured out how to get search results clickable again...
1) Go into Settings->Privacy and accounts
2) Uncheck "Show recent searches"
3) Back out to the home screen
4) Try your search again and you should be able to click on the search results
This seems to do the trick for me. Give it a try and let us know if it works for you guys.
Sent from my HTC One X using Tapatalk 2
pjniez said:
I think I may have figured out how to get search results clickable again...
1) Go into Settings->Privacy and accounts
2) Uncheck "Show recent searches"
3) Back out to the home screen
4) Try your search again and you should be able to click on the search results
This seems to do the trick for me. Give it a try and let us know if it works for you guys.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Mate, that solves it for me. Well done! Silly that I didn't try unchecking that before. I quite like having my search history, actually, but happier to have Now working.
Altercation said:
Mate, that solves it for me. Well done! Silly that I didn't try unchecking that before. I quite like having my search history, actually, but happier to have Now working.
Click to expand...
Click to collapse
Okay cool! I'll call Google tomorrow and report the issue.
Thanks for letting me know...
Sent from my HTC One X using Tapatalk 2
Fix Does not work for me
Still can't click on results.
I'm wondering if it has something to do with having a second browser (Dophin) installed.
Maybe tablet does not know which to use?
When clicking on OTHER links tablet asks whether to complete the action with Chrome or Dolphin. Obviously when pressing on a Google now result that question does not pop up and the results are not clickable.
Maybe I will uninstall Dolphin and see if that helps
Thank you for the fix
pjniez said:
I think I may have figured out how to get search results clickable again...
1) Go into Settings->Privacy and accounts
2) Uncheck "Show recent searches"
3) Back out to the home screen
4) Try your search again and you should be able to click on the search results
This seems to do the trick for me. Give it a try and let us know if it works for you guys.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
It works but I was confused by your directions. From settings, go to Accounts Google, then Search, which then takes you to Privacy & Accounts.
This was very frustrating problem. I called Google Nexus Tech Support and talk about a useless rep. I can't believe others aren't complaining about the same problem.

Can't get Google Now to understand me =/

I've been trying to play with Google Now as much as I can, but I just can't get it to understand me at all. It thinks I'm saying "or" when I say "are" for example. My voice is very, very raspy so I'm thinking that may be the issue.
And I've setup my home/work locations, but shouldn't it tell me when I need to leave to get to say work on time or what? It never does, even after having it for a month now.
I had the same issue where the smart cards wouldn't appear (maps directions/timing, sports scores, etc.) and found out that I need to enable Web history on my account in order for it work. I think many people may have disabled this on their accounts months ago when Google said it would be storing web history.
For my own personal curiosity, where are you from?
Google Now works flawlessly for me.
I have enabled web history, location history, etc. And nothing. It finally started showing a card to a meeting just now that I setup in my calendar and has an option to navigate to it. Guess it just takes time.
And I'm from North Carolina, but like I said my voice is very raspy (I really should get it checked out, but meh).
Hmmm.
It works fine for me. If it comes to it, perhaps you should try a factory reset.
To get it show you when to leave for work, you have to set up a calendar event.
Sent from my Nexus 7 using xda app-developers app
sevron said:
I've been trying to play with Google Now as much as I can, but I just can't get it to understand me at all. It thinks I'm saying "or" when I say "are" for example. My voice is very, very raspy so I'm thinking that may be the issue.
And I've setup my home/work locations, but shouldn't it tell me when I need to leave to get to say work on time or what? It never does, even after having it for a month now.
Click to expand...
Click to collapse
The issues like "or" and "are" are pretty common with my Google now. The cards don't have any issue and if the locations are step up fine then they would work fine. At least for me it works fine
Sent from my Nexus 7 using xda premium

Problems with Google Now since 4.1.2 Update.

As the title states I have been having problems with Google now since the update to 4.1.2. I'm am running unrooted life stock Jelly Bean and the issue I am having seems to be Google now hanging up while attempting to answer a question. The questions that start with a "Who is" seems to cause it the most trouble. Once I ask the question it will ding to show it accepted the question but then it will just spin looking for an answers without ever answering the question. This issue could also likely be attributed to the October 29 voice search update Google pushed through the place store.
I never had this issue until I upgraded, so I am asking the community of experts here.
Have you encountered this issue?
If you have how did you fix it?
Than you guys for reading and sorry for the post length.
Sent from my Nexus 7 using xda premium
Hey, I'm having the same problem - I have also tried reverting the app back, reinstalling the update, factory wipe of the nexus 7 and wiped cache etc. No luck here I HAVE found that if you ask (by voice) something like "how tall was Napoleon Bonaparte" it works perfectly and very quickly. Also, while web search does not work 99 percent of the time (I find it does after a reboot for one go then stops working) image search through Google search works perfectly.
This only happens with Google search, not chrome.
Let me know if you find a solution.
alexmaras said:
Hey, I'm having the same problem - I have also tried reverting the app back, reinstalling the update, factory wipe of the nexus 7 and wiped cache etc. No luck here I HAVE found that if you ask (by voice) something like "how tall was Napoleon Bonaparte" it works perfectly and very quickly. Also, while web search does not work 99 percent of the time (I find it does after a reboot for one go then stops working) image search through Google search works perfectly.
This only happens with Google search, not chrome.
Let me know if you find a solution.
Click to expand...
Click to collapse
I am having the same issue. First search works stops working after that.
When did it start for each of you? I may not have noticed it as I haven't used Google search much lately....
Sent from my Nexus 7 using xda app-developers app
It seems the microphone isn't working for me at all most of the time unless I reboot. I'm on stock rooted. Its definitely hosed up.
Go here and add your bug reports or logs: http://code.google.com/p/android/issues/detail?id=39172&thanks=39172&ts=1351764881
Having search problems here also.
Basically, hasn't worked for me since day 1 after purchasing the 32GB version this past Tuesday & installing 4.1.2 JB.
Same symptoms - whether type or voice search using the search box at top of the screens: hangs on web search & other search with link tabs at bottom giving no results.
Image searches do produce results though...odd.
Changing search options to Google.com from Google.co.UK fixed it for me.
Sent from my GT-N7000 using xda premium
pedalpusher said:
Changing search options to Google.com from Google.co.UK fixed it for me.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Can you explain how?
Yes, changin search option to google.com solved the problem for me.
This could be done in main settings-google (accounts)-search option...
I've got the same problem. Makes no difference if I am on Google UK or Google. Com. Bah.
pedalpusher said:
Changing search options to Google.com from Google.co.UK fixed it for me.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
How exactly do I do this? I can't find it anywhere...
nowocain said:
Yes, changin search option to google.com solved the problem for me.
This could be done in main settings-google (accounts)-search option...
Click to expand...
Click to collapse
Sorry, I don't seem to have that option in Settings > Accounts > Google > Search. Could you be more clear on the steps to get to the option you refer to?
There it is at settings>google>search>search on google.com... check this option.
It is also at Google app settings in Privacy & accounts
Im on stock 4.1.2
Looks like they are aware of it: per Kousha N.
nowocain said:
There it is at settings>google>search>search on google.com... check this option.
It is also at Google app settings in Privacy & accounts
Im on stock 4.1.2
Click to expand...
Click to collapse
I just did it, and for some strange reason it WORKS...i've done at least 5 searches, vague ones, and it searched the web. THANKS!!!
EDIT: But NOW, it won't do the voiceback like "What is 3 times 3" it should come back with "The answer is 9" now it just does a web search...
EDIT2: Ok I rebooted device after checking and UNCHECKING the option, and it works TOTALLY now. I am a happy camper ^_^
Thanks guys for all the responses, I am glad I am not alone in this. It seems like it's getting better but the voice search is still not performing the way it used to. If I try to search for info on say Micheal Jordan, it doesnt read back his information like it used to. I don't get the card anymore either I just get the google search. I hope they find a fix for this soon.

[Q] nexus 10 freezes and

Dear All,
Have had the nexus 10 for a few weeks now and love it. Recently though, the tablet has been freezing quite a bit. Usually happens when I am browsing the web. In these instances I have to reboot to get the tablet functional again. Anyone else experience this and if so any suggestions on how to fix the issue? Also how do I check for updates on the nexus 10. The normal About Tablet field under settings does not seem to have the system update option anymore.
Any help is appreciated.
Thanks
CJ
Check some other threads, I read a lot of people are having reboot/freeze issues whilst using the browser, some have suggested
methods like not upgrading to 4.2.1 and disabling some 2D GPU.
did do a search
daLareid said:
Check some other threads, I read a lot of people are having reboot/freeze issues whilst using the browser, some have suggested
methods like not upgrading to 4.2.1 and disabling some 2D GPU.
Click to expand...
Click to collapse
I did do a search but it did not provide a clear solution. Some people have said that they removed HD widgets. What widgets are these purple referring to? Also what do you mean when you say disable 2DGPU?
Finally, where is the system updates option in the Jelly bean?
Thank you so much for taking the time to respond.
Cj
Basically, it seems to be related to Google Location Services & some apps that use that... You could turn off location services unless needed in Settings... Or you could use a custom ROM... Most custom ROMs include fixes not yet included in stock...
I've got the same issue I have my Gps and location off and I still get reboot in chrome and dolphin browser. Sometimes it freezes during Google play app updates and downloads.
Could be an app could be the os , not hardware so it will get fixed eventually.
Sent from my GT-I9300 using xda premium
I had this issue while on stock 4.2.1 as well. So I put CM10 on there and bye, bye hangs/reboots.
CM10
cowabunga said:
I had this issue while on stock 4.2.1 as well. So I put CM10 on there and bye, bye hangs/reboots.
Click to expand...
Click to collapse
This is a total noob question, but what is CM10?
http://en.m.wikipedia.org/wiki/Cyanogenmod
read all about cyanogenmod or use the search button
I'm sorry to disappoint you guys, but on my Nexus ten running CM 10.1-20130205-NIGHTLY-manta i got a freeze and reboot 10 minutes ago.
The wireless bug also does not seem to be fixed. On google Hangouts my wifi connection drops after a few minutes and gets back in seconds, enough for g+ to disconnect from the hangout.
Google needs to fix this soon. Makes the tablet very unusable sometimes -.-
i got no reboot issue at all since the first day
running stock firmware and build number is JOP40F
In latest CM10.1 build 20130205 seems fixed hang or restart issue for me.
Disable Currents and don't use Chrome. Worked for me.
Sent from my Nexus 10 using xda premium

Google Now search problems need advice

I have a Nexus player and after about the first week the voice search from the remote stopped working.
So what I did was I did a few reboots and cleared out some apps but that didn't help. I checked to see if there's any updates in the play store and there were not.
What I see now is that it's hit or miss on if the search even works (more misses and then hit) but more than that when I press down on the microphone button on the remote and record my question or search it keeps recording it doesn't stop.
The other thing is even if it does record it and stop it doesn't pull up any information. One of the reasons why I got the player was for android and was for the search integration right now I don't have it any help would be appreciated thank you.
Sent from my iPhone using Tapatalk
Same here. I find the search only works on the main screen (not from an app) and in order to stop recording, I need to press the middle button after I said my bit.
I'll try that tip but man what a fail. How does google create a device like this with this many flaws.
Sent from my iPhone using Tapatalk
My voice seemed to work fine until I upgraded (er... downgraded?) to M 6.0 and rooted it. Didn't test it after M and before rooting though. Now its really hit or miss.
I'm not rooted. Just installed a few apps and then it didn't work.
Sent from my iPhone using Tapatalk
Yeah same with me. Voice search worked fine for a couple weeks now nothing.
Like previously said it's like it keeps recording even though what I've said is displayed
Sent from my Nexus 5 using Tapatalk
Found this fix which worked for me. Thanks to OzRex
forums.whirlpool.net.au/forum-replies.cfm?t=2324215&p=45
Do you mean this? nd the mic icon keeps moving like it's detecting more voice....
Turn off automatic app updates, then go to play store and uninstall the app called Google App for Android TV. It will revert to the version shipped with the device which seems to work for me.
Proposition Joe Whirlpool Forums Addict
reply short code
posted Thursday at 8:38 am
Jace writes...
It used to work when I first got it, now it understands what I'm saying but doesn't actually search
me too, I just skip straight to type search, the look ahead works really well, which is nice.
Sent from my iPhone using Tapatalk

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