It's been almost 2 months since I got my Nexus 7 and I love it... But recently I've been experiencing the flickering on my screen and it's getting really annoying... So my question is can I still exchange or return my Nexus 7? I bought it through the play store... Can I still get full refund or exchange it for the upcoming 32gb model... Since its at the same price point? thanks
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I think full refund is 15 days, that's what I've been told by them. In process of returning.
You may be able to get an RMA replacement.
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just wondering how long google takes to ship out new n7's.
I called them last week just got my rma yesterday and shipping the tablets out tomorrow back to them.
but i have a trip to london coming up (long flight) and I want my tablet?
so whats the ETA's??
Yes next month
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wow, is that when they are shipping returns? man...
So I bought a nexus 7 from office depot. It is unopened because after reading all the threads on here Im a little worried about the problems it will have. Im wondering if anyone has had any experience returning the device through office depot? Im also on the fence after hearing all the problems with the device it sounds like a huge headache. Looking to get some other users inputs on the nexus 7 device and if anyone's dealt with returning theirs at office depot. Also If you think I should purchase it from another store.
I've had no issues with the two I purchased from Staples. I wouldn't buy a pencil at Office Depot, the stores/people here SUCK!
I bought mine at Futureshop (here in Canada) and I was pretty hesitant as well in opening it after seeing all these threads about the issues people were having with theirs. But to my relief it was a good model. No visible defects with it.
Staples has a 14 day return policy on electronics. Keep that in mind when buying in store.
This is what all these negative threads are doing. Just open and start using, it's a great device.
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I bought it at ABT in Glenview, IL. I had a problem with mine and ABT did not have any issue to exchange it for me.
I have not shopped at office depot for a while but when I did, i never had any problem return/exchange.
Sent from my Galaxy Nexus
Office Depot has the same policy but once it's open only store credit. What's Google plays return policy?
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kangxi said:
This is what all these negative threads are doing. Just open and start using, it's a great device.
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I know right, it's like he wants either permission to use it, or just wants to let everyone know he's got one. &?
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You can return for a full refund at Staples if there is a problem with the device, even though it's been opened.
blade30p said:
I know right, it's like he wants either permission to use it, or just wants to let everyone know he's got one. &?
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more like i dont want to get burned again I had a Samsung droid charge worst smartphone I have ever used. I just want to make sure that all these complaints are not as widespread as they are made out to be.
You're not gonna see everyone praising it on forums, they are here to resolve issues and report problems. My 7 is flawless.
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You bought it already. Just open it and find out. It's completely worth it if it's got a good display. And if it's defective, you can get it exchanged.
And I'm saying this as a person that has gotten two defective Nexus 7s and am currently waiting on number 3 (from Google Play). At least with your retail store purchase, you can exchange it the same day (if they have stock) if it's defective.
I got mine from Staples a week ago tomorrow. An absolutely flawless unit as far as I can tell. It was the only Nexus they had in stock, but it has no issues.
If there are in fact problems with it, I am obviously less observant/picky than other owners. I am yet to notice anything wrong
I wish people would stop saying the same exact thing in each of these threads....
nexus 7 is a fast and great little device.
go buy it now if you get a bad one take it back until your happy
Nexus7 is awesome. I have no problems with it. I purchased mine at staples.
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Best device I own. Mine is flawless.
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Stop being a b.i.t.c.h. and open it! For crying out loud. Come on people!
Sent from my Nexus 7
The first batch of Nexus 7s seem to be a little faulty, but that's expected with any brand new product. I just got mine from Staples on Sunday and it's perfect. They said their previous shipment was defective and had to send it back and mine was from the new batch that had just come in the previous day. If it's defective, return it and get another one. Easy enough.
Got mine from Office Depot a week ago and it is flawless. None of the problems people here are reporting.
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You know damn well you opened it as soon as you left the store!
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So I received my nexus 4 about a week ago, and have been loving it ever since. Just the other day (I believe it was Thursday) I wake up and check my phone, and notice a dead pixel! So later that day I call Google inquiring about a RMA, but since I bought the device off of Swappa and was not the original owner, I could not get the RMA. I contacted the seller of my phone and he called Google, the lady on the phone/email told him that a "specialist" was working on my case, and this was two days ago. So basically what I'm asking, has anyone gone through something similar? Any ETA on when this specialist's work will be done?
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It happened to me with a nexus 10 I got it from Craigslist but all they ask me was for the Original email that unit was bought it took like a week to get the replacement but they will put a hold on your Google wallet when they receive the device they release the founds sorry but English is not my language I hope it helps
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Alright , I called Google again and they didn't know anything of it, is there anyway I can transfer ownership without involving the seller?
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Be patient mine took like 3 weeks but it was my fault since I didn't call them for a week after they ignored me.they require some info about the original owner they asked for name email and order number the eBay seller I bought from was cool to give me the info. They contacted him I think to make sure if he OK with the transfer. Even if Google deny u RMA lg should cover you
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Who do I contact to do this as I'd like to change my ownership too
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FraserCarter said:
Who do I contact to do this as I'd like to change my ownership too
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You have to call Googles RMA number and they will redirect you to the RMA specialtists who will then contact you through email for the necessary info and then they'll send you a link to buy the RMA. The whole process to change ownership and buy the RMA took one day and the RMA shipped the next morning, overall it was a surprisingly smooth process.
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The guy that sold me a nexus ignored all my communications. Google will not do anything to help you in this situation. They only transfer ownership of you have the original purchasers info.
I ended up sending it to LG for repair and had to go out and buy a GS3 as a temporary phone in the mean time. (~2 weeks to get your phone back from LG )
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Good day,
I am asking this for a lot of reasons but the most important is this. I currently have the nexus 4 8gb and I am wanting to get the 16gb. Does anyone have any experience with getting a nexus 4 off of google play? Website says they are in stock and ship in 3-4 business days using 2-day shipping. Is this accurate? Thanks for any help im weary of selling the 8gb before I know this.
Yes it is accurate. I bought mine from play store. The shipping may vary depend on where u live. Mine arrived in 4 days.
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Bought mine on the play store too. Shipping was 5-8 business days, got it 4 business days after the transaction. It might be faster sometimes.
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I got mine in 2 days (business days), but it may depend on where u live and what day u order it on. I ordered mine on a Sat evening and got it tuesday afternoon
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little searching can help
http://forum.xda-developers.com/showthread.php?t=1962514
ive bought mine from play store as well not 1 issue
So most of you really won't give a hoot but I got the new nexus 7 the Friday that it released, really liked it but after a week or so I started feeling a little underwhelmed so I put on ad on craigslist, knowing that the 32gb was in demand I decided to try push my luck and see if I could get a good smart phone in a trade with as little cash as possible.... Well Friday morning I traded the Nexus 7 and $60 for an unopened black mist 32gb galaxy S4, it was a no brained not to do, anyways yesterday I started looking at tablets again as I was missing my N7, I was trying like crazy to get stores to match office max's 20% offer but couldn't, I was gonna just buy the one 16gb that one of the store s had but I decided against and I would wait for a 32gb in a few weeks...
Well this morning I look on Craigslist again out of interest seeing if their was any decent tablets on for reasonable money, i looked in the computer section and their was a nexus 7 just listed, all it said was nexus 7 32gb for $150.... I get there expecting the 1st gen, I was gonna offer him $120 for it, out he walks of his house....its only a 2nd gen brand new sealed never touched.... I just got a brand new 32gb N7 FHD for $150!!! I didn't even make him an offer, I just took it in excitement... I am a lucky lucky guy this weekend!
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Lol I'd check the serial with the police before you attempt to ever resell
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Already did that, not stolen, he said it was bought for him and he had his car towed yesterday so needed the cash to get it out, I just got luxky
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Nice!
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I had the worst weekend with the Nexus 7... two exchanges and two duds.
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aimfire72 said:
I had the worst weekend with the Nexus 7... two exchanges and two duds.
Sent from my Nexus 4
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I feel for you
Awesome, I lucked out and got the last one at office max with the 20% discount on Friday. Lol I think the cashier wanted it for himself the way he was holding on to it. Nice chain of events for you, better go buy a lottery ticket too
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You got lucky with office max, they have no idea when they will get them back, the while company has run out of inventory and Google will not give them a restock date, well done on getting the last one..... Good idea on the lottery ticket lol
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Oh wow sorry to hear that mate
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I went to best buy and the sign for the nexus said 99$ so I told them to get a manager. Basically I got a brand new 16 gig for 106$ with tax cause someone had the wrong sign out. Thanks Best Buy.
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Yeah I was bugging them for like five days and that coupon expired on Saturday. Told me Togo online and gave me the run around for awhile but persistence paid off.
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