Phone messed up? - Galaxy S II General

Try this I did and it worked to get mine booting after a bad update.
I messed around with it using several methods of getting it to boot into download mode until I finally got it to do it. I think I left it plugged into the USB, powered it down until I saw the charging screen, then I proceeded to play with the different ways to hold the buttons to get it to download mode. If you are persistent enough and read a little on booting methods to get bricked phone into download mode you will succed if not then your not for the world of trial and error... the main thing is do the first steps I said before until it works
1. Get into Download Mode (WITH THE PHONE PLUGGED IN) by following the steps below
*Turn off the phone until you get to the charging battery screen (keep in mind, your phone is currently PLUGGED IN)
*Press volume up and down, and power all at once.
*As soon as the screen turns black, release your power button.
2. Unplug phone from USB
or try
2. Remove everything from your phone (SD card, sim, battery).
3. Plug your phone into your computer WITHOUT the battery, as you have already taken it out in the last step.
4. Press and HOLD vol. up and vol. down.
5. As you are HOLDING these buttons, reattach your battery.
6. You should be in Download Mode.
7. Unplug phone from USB
any how try try try until it works
Once in download mode
Get your files together for your phone, and use Odin 1.85.
Plug into Odin and make sure it shows yellow and its added!
1. Now if your files have like 3 files and the exact .pit file for your phone
I found mine here
http://www.droidevelopers.com/showthread.php?11722-Download-OPS-amp-PIT-files
2. Click the PIT button and browse to your exact .pit file for your phone *It should now have added a check in the re-partition box under the options area of the Odin window. If not CHECK IT!
***If you don't have your .pit don't worry about this unless you suspect, or have a bad partition
3. If you have just 1 file just click the PDA button and load the file. If you have 3 then you will load the PDA file in PDA, the Modem file into PHONE, and the CSC file into CSC, there are way too many phones to link all the files so get you stuff together!
4. Now hit start.
5. When done and the phone shows the first sign of starting up IE Logo or whatever... immediately unplug the battery from the phone to shut it down.
6. Now put it back in and start it in Upload mode by pressing Vol Up, Home at the same time then the Power button.
7. As soon as the phone shows the first sign of starting up IE Logo or whatever let go of all buttons and using the Vol Up down Choose the Clear Cache option and go through and make sure you factory reset it if you can just for good measure.
8. Reboot
9. Now when the phone shows the first sign of starting up IE Logo or whatever take out battery again to power off
10. Now put it back in and start it in Download mode by pressing Vol Down, Home at the same time then the Power button.
11. Once in download mode Hook up to Odin again and flash it with a root kernel for your phone. Do not ask me just find it. I did it took time but I got all the files together over several days of reading and collecting the correct ones.
12. When done and the phone shows the first sign of starting up IE Logo or whatever... immediately unplug the battery from the phone to shut it down.
13. Now put it back in and start it in Upload mode by pressing Vol Up, Home at the same time then the Power button.
14. In most roots you will now have a advanced or mounting options and more options to use.
15. I cleared the Cache again, Cleared the Davilik Cache, Went into a option and actually mounted the cache formatted the Cache.
16. Use the option now to restart the phone...
And mine started up installed the apps and I am up and running, nice and smooth and no issues so far
I hope this helps out someone whos just about to go off the deep end, as I was there and patience and trial and error came up with this step by step way to recover mine. Thank me by hitting the little thumbs up THANKS button below this post.
And if your so happy your phone is up show your appreciation by buying me a Pepsi
https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6M7UWKCZYSNE
scottsdesk

http://forum.xda-developers.com/showthread.php?t=1924233
Not sure why you created 2 threads.
Closed

Related

How to get into Download Mode

Samsung Vibrant Download Mode
Method 1 (without ADB):
1. Take out battery, put it back in. (to turn the phone fully off)
2. Don't turn it the phone on!
3. Plug the phone into your PC, do not hit the power button!
4. See if the phone shows anything on the screen (screen turns on when plugged in) EX: Shows a battery, shows error messages if bricked, etc. Shows anything.
IF the phone screen does 'turn on' after being plugged in without you hitting the power button, so far so good.
5. Now while it's on like this, hold both the volume up and volume down buttons.
6. Hold the power button as well as the volume buttons until the screen goes black.
7. As soon as the screen goes black, let go of the power button! But DON'T let go of the volume buttons!
This is how I got into download mode to fix my 'odd' brick.
Method 2 (with ADB):
1. Turn your phone on
2. Go to Settings -> Application Settings
3. Enable Debug Mode
4. Plug your phone into your PC
5. Install Android SDK
6. Open Command Prompt
7. Type: cd C:\android-sdk-windows\tools
8. Type: adb reboot download
Either of these methods *should* get you into Download mode. After that you should be able to use Odin to revert to stock, tar and instructions here:
http://forum.xda-developers.com/showthread.php?t=734475
Or flash anything with Odin.
I am in a situation where I rooted my phone but never made a recovery and now I did a factory reset and I only get a force close loop when booting and cannot do anything. I am not able to get into debugging mode to use ADB and the hardware buttons are not working any suggestions on how I can fix this
The only thing i did was remove some bloatware which is why I did not do a recovery since I wasnt removing anything important. Phone worked fine until I tried to do the factory reset now everything just force closes and cannot do anything
I turned my phone on then removed battey. hold vol up and down together then plug the phone in via usb to pc, should enter download mode after a few seconds (don't press the power button at all)I use odin to flash back to stock.
THANKS!
This saved my ass lol I was lookin at it like wtf? cuz odin failed and then when i reloaded and tried again nothing happened so i unplugged. I don't know what I was thinking when I did it, but I did lol.
Thanks again bro
sparks.calvin said:
I am in a situation where I rooted my phone but never made a recovery and now I did a factory reset and I only get a force close loop when booting and cannot do anything. I am not able to get into debugging mode to use ADB and the hardware buttons are not working any suggestions on how I can fix this
The only thing i did was remove some bloatware which is why I did not do a recovery since I wasnt removing anything important. Phone worked fine until I tried to do the factory reset now everything just force closes and cannot do anything
Click to expand...
Click to collapse
just Odin back to stock and start over there is realy no other way to fix fc
OP: what youre doing in your hardware button combinajtion method is lettinf it boot, then pressing the up+down vol and doing a hardware reset (by holding power key). You can cut oout a step by holding tthe up down keys when you plug in. It should boot to download automatically.
Also, you should mention in your post that the button combination is different for people who flashed gingerbread bootloaders..
Another thing, i believe the newer android sdk moved the adb package to C:/android-sdk/platform-tools/ ..
To tthe person with the force close issue, read the OP, go into download mode and use odin to flash to stock.
Sent from my SGH-T959 using XDA App

[Q] phone to pc screen :(

dont kno if im posting this in the correct section or not but can some one plz help? i was trying to flash the stock files for my samsung vibrant with odin, but it froze so i unplugged and tried to reboot my phone but the phone to pc screen came up. ive tried holding the volume buttons + power to get back to download mode, but it just reboots and goes back to it, can anybody help?
Did you hold the power button down till it disappears and then release the power button immediately as it disappears?
hadnt tryin releasing the power button right away but i just tried and still no luck
Johnz is right. To make sure, unplug & plug back in the usb cable, then hold down the volume keys & power, wait till the screen flashes to black, then release power.
Unplug and pull the battery.
Install battery.
While holding both volume buttons, plug in usb cable.
Have odin ready to go, it seems to help. The phone should power up directly to download mode, once odin sees it, hit start.
i dont get what im doing wrong because ive tried what u guys said but after the screen flashes black when it comes back on its the phone to pc screen. ive also noticed that if i pull the battery while the usb cord is connected the phone stays on at that screen until i remove the usb cord, is that normal?
i just read that if the normal ways dont work that means ur phone is hardware locked. looks like im gonna have to try to send it back to tmobile and hope for the best
Try the above, but also hold the home key. I did the exact same as you, and this enabled me to get back to download mode, so I could Odin.
1) Remove battery, SIM, and sd card.
2) Plug in USB Cable.
3) Hold down Vol +/- as well as home.
4) Press power button for 2 seconds, then release.
This should get you into download mode. Then you can Odin back to whatever you were intending to do.
thanx for all the help guys but nothing seems to be working for me
Just throwing out an update incase anyone was wondering, I got my replacement phone yesterday and it turned out to be hardware locked as well. Tried to flash the fix for it and it failed and bricked my phone! So after calling tmobile they will be sending me another replacement and hopefully that one wont be locked as well
I had the same problem trying to get into Download Mode, I got into download mode and using ODIN tried to flash update. The process was stick for 10 min.
So I unplugged USB and got this phone to PC icon. All I had to do to fix it was to go into download mode again by holding both vol +/- keys and pressing power button until screen goes black then release the power button as soon as the screen went black. If you hold the button longer it will go into recovery mode. Then open ODIN again and re-connect USB and ODIN will detect COM port. However you have to make sure that all samsung usb drivers are installed. That is it. Then flash the update and you all set. The phone will reboot and you are back up and runing.
ttabbal said:
Unplug and pull the battery.
Install battery.
While holding both volume buttons, plug in usb cable.
Have odin ready to go, it seems to help. The phone should power up directly to download mode, once odin sees it, hit start.
Click to expand...
Click to collapse
there is another way to this method, that works on any vibrant i've tried it on and also the captivates, had to help a friend restore his yesterday.
remove battery, sd and sim cards
plug in usb cable to pc and phone
hold down the volume buttons only
pop in the battery
if it comes up to the battery charging icon, pull the battery and put it back in again, should go right into download mode.
again, this works on any vibrant i've tried it on, and the captivate as well, good luck.

ji6 update no com message in Odlin after plugging in holding both volume buttons.

Anyone run into this? Did a search on the forum but got nothing...
This is what I am following
Step 1.) Open Odin.exe and plug a usb cable to your computer that will connect to your phone (do not plug it in to the phone yet, just the computer)
Step 2.) Hold down both volume buttons at the same time and while holding them down plug the usb into your phone. You should see a COM message show up in Odin.
Step 3.) Leave all check boxes the way they are. Do NOT check the repartition box.
Step 4.) Click the PIT button and select the 512.pit file
Step 5.) Click the PDA button and select T959UVJI6.tar and then click Start
This true?
STEPS:
1. Power down phone with no USB cable connected.
2. Once you see “good bye” connect USB cable.
3. Wait till battery indicator is visible, and you can see the current charge in green.
4. Hold vol+ and vol-.
5. Press power until screen goes black, then let go of power only.
6. Should see the yellow digger.
7. Once your in download mode open up Odin v1.3:
8. Uplug your USB Cable and plug it back in until you see a Green COM port show in Odin
9. Check PDA under Files [downloaded]
10. Press PDA button and point this to the .tar file extracted from the firmware update. (T959UVJI5(FUS).tar)
11. Press Start and be patient you will see progress bars on your phone and in Odin if all is working properly.
http://www.molotovbliss.com/android...amsung-galaxy-s-vibrant-gps-fix-without-keis/
Whats the phone usb setting suppose to be? I've tried Media player, mass storage and samsung Kies with no luck.
It doesn't matter what your phone's USB settings are. You have to make sure you have the Samsung drivers loaded on your PC. And, you have to make sure you're in download mode. Here's the process the I follow (copied from somewhere on here I'm sure, sorry I can't give proper credit), it's worked for me every time:
1. Start ODIN Odin3. [Android + SLP], through ODIN select the .pit file from the ROM you want to flash.
2. Hit "PDA" button, and through ODIN select the .tar file from the ROM you want to flash.
3. Plug your TURNED OFF PHONE into the USB cable
4. Wait for the Battery/ charging indicator to start
5. HOLD VOL UP+ VOL DOWN+ POWER, as soon as the screen goes black RELEASE POWER, and continue to HOLD VOL UP+ VOL DOWN Until it enters download mode. Which should happen quickly and looks like a men at work highway sign.
6. If a COM port has turned Yellow in ODIN, then the device has been recognized. If it hasn't, unplug and plug your phone back in (I always have to do this).
7. Don't select any options other than what's set at default unless the particular ROM's instructions say otherwise.
8. Hit Start and be patient, it takes me maybe 5 minutes to get back up and running.
NOTE: If you do not see a blue progress bar on the phone's screen after a minute:
9a. Turn your phone off by pulling the battery.
9b. CLOSE ODIN
9c. Start at step 1 again.
Dave08 said:
It doesn't matter what your phone's USB settings are. You have to make sure you have the Samsung drivers loaded on your PC. And, you have to make sure you're in download mode. Here's the process the I follow (copied from somewhere on here I'm sure, sorry I can't give proper credit), it's worked for me every time:
1. Start ODIN Odin3. [Android + SLP], through ODIN select the .pit file from the ROM you want to flash.
2. Hit "PDA" button, and through ODIN select the .tar file from the ROM you want to flash.
3. Plug your TURNED OFF PHONE into the USB cable
4. Wait for the Battery/ charging indicator to start
5. HOLD VOL UP+ VOL DOWN+ POWER, as soon as the screen goes black RELEASE POWER, and continue to HOLD VOL UP+ VOL DOWN Until it enters download mode. Which should happen quickly and looks like a men at work highway sign.
6. If a COM port has turned Yellow in ODIN, then the device has been recognized. If it hasn't, unplug and plug your phone back in (I always have to do this).
7. Don't select any options other than what's set at default unless the particular ROM's instructions say otherwise.
8. Hit Start and be patient, it takes me maybe 5 minutes to get back up and running.
NOTE: If you do not see a blue progress bar on the phone's screen after a minute:
9a. Turn your phone off by pulling the battery.
9b. CLOSE ODIN
9c. Start at step 1 again.
Click to expand...
Click to collapse
Thanks a lot.
In my case the phone is recognised by Odin 1.3 only in recovery mode. When I get into a Download mode no yellow com message and I can disconnect and reconnect as many times as I want to no avail. And I have USB drivers installed and I can do "adb reboot download" as well. This is when I do all this with the phone off. When I do it with the phone on, it will be recognised by the Odin, but after I choose the pit and the rom and click the "Start" it will go int SetupConnection and then "All threads completed (succeed 0/failed 1)
Seems like I am having trouble even getting into the download mode the phone just boots up as regular, trying to reinstall samsung drivers right now.
now I am getting this
<OSM> All threads completed. (succeed 0 / failed 0)
grRRRRR
Yeah no matter what I do my phone just seems to boot into regular mode.
ludeboye said:
Yeah no matter what I do my phone just seems to boot into regular mode.
Click to expand...
Click to collapse
Try this plug the usb cable into the computer with you phone off hold vol up + down and plug usb into the phone .
Sent from my SGH-T959 using XDA App
ludeboye said:
Yeah no matter what I do my phone just seems to boot into regular mode.
Click to expand...
Click to collapse
I had problems with ODIN my first time too. First of all, are you running windows 7? If so you need to download and install the correct drivers. There is a thread on xda with both the 32 and 64 bit drivers. Another thing, I have readwhat seems like a dozen different methods for getting into download mode, but only ONE has ever worked. Plug your phone up to your computer and wait for the battery charging icon to completely show up... THEN hold down both volume buttons and power on. Let go of ONLY the power button when the screen goes black. A few secs later you should be in download mode. As for ODIN not seeing your phone it really sounds like you just need the drivers installed. Make sure "usb debugging" is turned on in settings> applications> development. One other thing to note, once in download mode with ODIN up and running you MUST unplug your device from the usb then plug it back in. Once you do this ODIN should see your phone. Now you should be good to go! I hope this helps and good luck!
Tried that, tried this
http://www.youtube.com/watch?v=rqxearzXrVY
No luck, this is really frustrating argh
I can get into download mode and my drivers that I have downloaded from Samsung site allow me to do adb shell stuff. So I assume that the driver is OK.
But no luck being recognised by Odin and only in the Download mode.
Really strange.
xxwhitehawk said:
I had problems with ODIN my first time too. First of all, are you running windows 7? If so you need to download and install the correct drivers. There is a thread on xda with both the 32 and 64 bit drivers. Another thing, I have readwhat seems like a dozen different methods for getting into download mode, but only ONE has ever worked. Plug your phone up to your computer and wait for the battery charging icon to completely show up... THEN hold down both volume buttons and power on. Let go of ONLY the power button when the screen goes black. A few secs later you should be in download mode. As for ODIN not seeing your phone it really sounds like you just need the drivers installed. Make sure "usb debugging" is turned on in settings> applications> development. One other thing to note, once in download mode with ODIN up and running you MUST unplug your device from the usb then plug it back in. Once you do this ODIN should see your phone. Now you should be good to go! I hope this helps and good luck!
Click to expand...
Click to collapse
Yeah I am on 7 64 bit, installed the samsung 64 bit drivers. I will try this 2-3 times I guess. I hear some newer vibrants are locked from using hardware keys to get into download mode.... true?
ludeboye said:
Yeah I am on 7 64 bit, installed the samsung 64 bit drivers. I will try this 2-3 times I guess. I hear some newer vibrants are locked from using hardware keys to get into download mode.... true?
Click to expand...
Click to collapse
Honestly I wouldnt mess with a hw locked phone . You should try to get it replaced . There is an adb command to get to download mode if you want to try that .
Sent from my SGH-T959 using XDA App
When I first used ODIN, it didnt recognize my phone either. After open device manager on my pc (windows vista), I saw that I was missing a Gadget Serial Control driver. I had a lot of trouble finding it, but read in an android forum that Samsung NPS was needed to use ODIN. I dont think that is true, but I installed it and found that I had all my needed drivers. JI6 flashed without a problem at all.
As far as d/l mode. I removed sd and sim cards. Have USB plugged into computer with ODIN opened. hold Vol + and vol - simultaneously while plugging the USB into the phone. D/L mode should come up automagically. If it doesn't, you will need to find the thread on how to go into it via ADB.
Hope this helps...
Another option is remove battery press and hold volume up and down plug in usb put in battery and the phone should go into download mode
Sent from my SGH-T959 using XDA App
If you're not using Odin3 version 1.3 you should give that a try. Seems more stable to me, others say the same. See forum.xda-developers.com/showthread.php?t=790026 (I can't post a working link since I'm a newbie here).
Odlin recognizes my phone no problem, I think its hardware locked "3 button issue" that prevents me to get into download mode. Now I need to figure outif its possible to get into download mode without pressing buttons.
Ok if you can use abd to get to download mode tar file has been created today that fixes hw locked phones Http://forum.xda-developers.com/showthread.php?t=802763&page=2
Sent from my SGH-T959 using XDA App

My fix works for your messed up phone!!!

Try this I did and it worked to get mine booting after a bad
update.
I messed around with it using several methods of getting it to
boot into download mode until I finally got it to do it. I think
I left it plugged into the USB, powered it down until I saw the
charging screen, then I proceeded to play with the different ways
to hold the buttons to get it to download mode. If you are
persistent enough and read a little on booting methods to get
bricked phone into download mode you will succed if not then your
not for the world of trial and error... the main thing is do the
first steps I said before until it works
1. Get into Download Mode (WITH THE PHONE PLUGGED IN) by
following the steps below
*Turn off the phone until you get to the charging battery screen
(keep in mind, your phone is currently PLUGGED IN)
*Press volume up and down, and power all at once.
*As soon as the screen turns black, release your power button.
2. Unplug phone from USB
or try
2. Remove everything from your phone (SD card, sim, battery).
3. Plug your phone into your computer WITHOUT the battery, as you
have already taken it out in the last step.
4. Press and HOLD vol. up and vol. down.
5. As you are HOLDING these buttons, reattach your battery.
6. You should be in Download Mode.
7. Unplug phone from USB
any how try try try until it works
Once in download mode
Get your files together for your phone, and use Odin 1.85.
Plug into Odin and make sure it shows yellow and its added!
1. Now if your files have like 3 files and the exact .pit file
for your phone
I found mine here
http://www.droidevelopers.com/showthread.php?
11722-Download-OPS-amp-PIT-files
2. Click the PIT button and browse to your exact .pit file for
your phone *It should now have added a check in the re-partition
box under the options area of the Odin window. If not CHECK IT!
***If you don't have your .pit don't worry about this unless you
suspect, or have a bad partition
3. If you have just 1 file just click the PDA button and load the
file. If you have 3 then you will load the PDA file in PDA, the
Modem file into PHONE, and the CSC file into CSC, there are way
too many phones to link all the files so get you stuff together!
4. Now hit start.
5. When done and the phone shows the first sign of starting up IE
Logo or whatever... immediately unplug the battery from the phone
to shut it down.
6. Now put it back in and start it in Upload mode by pressing Vol
Up, Home at the same time then the Power button.
7. As soon as the phone shows the first sign of starting up IE
Logo or whatever let go of all buttons and using the Vol Up down
Choose the Clear Cache option and go through and make sure you
factory reset it if you can just for good measure.
8. Reboot
9. Now when the phone shows the first sign of starting up IE Logo
or whatever take out battery again to power off
10. Now put it back in and start it in Download mode by pressing
Vol Down, Home at the same time then the Power button.
11. Once in download mode Hook up to Odin again and flash it with
a root kernel for your phone. Do not ask me just find it. I did
it took time but I got all the files together over several days
of reading and collecting the correct ones.
12. When done and the phone shows the first sign of starting up
IE Logo or whatever... immediately unplug the battery from the
phone to shut it down.
13. Now put it back in and start it in Upload mode by pressing
Vol Up, Home at the same time then the Power button.
14. In most roots you will now have a advanced or mounting
options and more options to use.
15. I cleared the Cache again, Cleared the Davilik Cache, Went
into a option and actually mounted the cache formatted the Cache.
16. Use the option now to restart the phone...
And mine started up installed the apps and I am up and running,
nice and smooth and no issues so far
I hope this helps out someone whos just about to go off the deep
end, as I was there and patience and trial and error came up with
this step by step way to recover mine. Thank me by hitting the
little thumbs up THANKS button below this post.
And if your so happy your phone is up show your appreciation by
buying me a Pepsi
https://www.paypal.com/cgi-bin/webscr?cm
d=_s-xclick&hosted_button_id=E6M7UWKCZYSNE
scottsdesk
Lots of good advices. I Got to Save them some where and hope that i don't Need them.
... slaycio
Button issue or startup bugs in ICS 4.0.4 ROOTED CWM
Try this
I am running ICS 4.0.4 and Rooted w/CWM just so you know...
Make sure and add this to the end of my guide above as I was having a small issue and this cleared it up
1. Go into recovery mode, wipe cache partition
2. Under mounts and storage, unmount all and format cache
3. Under the advanced, wipe dalvik cache, and battery and fix permissions
4. Reboot
hope this works it fixed mine...
And if your so happy your phone is up show your appreciation by buying me a Pepsi
https://www.paypal.com/cgi-bin/websc...=E6M7UWKCZYSNE
scottsdesk

Brick not sure PLEASE HELP

I need some help guys, I cleared or wiped something I shouldn't of in the process of installing BDH Rom to the stock slot. My phone will not turn on at all, If i hold power and volume keys I get the red 'M' then the safestrap disabled screen but it won't let me choose the soft keys to 'continue' or go into 'recovery'. But my phone never turns on after that.
Any idea what I can do? I've tied holding just power which does nothing as well.
PLEASE HELP!
bump, any help is much appreciated
http://forum.xda-developers.com/showthread.php?t=2017200
Go to that thread and download the full firmware XML.zip and flash it with RSD Lite 6.14.
That will return the device to stock condition and you can start over.
You must power on the phone holding both Vol keys and power and then use the vol down to scroll to AP Fastboot and then Vol Up to select it and the phone will restart with bootloader screen showing.
Now connect the cable and open RSD Lite and it should see the device.
Drag the XML.zip file onto the right pane and it will give you the option to decompress the archive and start flashing.
It will take a while to complete the flash and will then reboot into recovery and flash the radios and reboot again automatically.
This will wipe the userdata and cache partitions as well and will go through an initial setup and activation on first boot.
cellzealot said:
http://forum.xda-developers.com/showthread.php?t=2017200
Go to that thread and download the full firmware XML.zip and flash it with RSD Lite 6.14.
That will return the device to stock condition and you can start over.
You must power on the phone holding both Vol keys and power and then use the vol down to scroll to AP Fastboot and then Vol Up to select it and the phone will restart with bootloader screen showing.
Now connect the cable and open RSD Lite and it should see the device.
Drag the XML.zip file onto the right pane and it will give you the option to decompress the archive and start flashing.
It will take a while to complete the flash and will then reboot into recovery and flash the radios and reboot again automatically.
This will wipe the userdata and cache partitions as well and will go through an initial setup and activation on first boot.
Click to expand...
Click to collapse
yea I tried that with no success, now its not even turning on. I plug it in thinking it has no battery and the green status light goes on and no charging screen. I try both volume buttons and power button, the status light goes off but nothing happens. I've tried holding the buttons anywhere from 10-45 seconds with no success. all the while even when I first was able to get to the safe strap screen the soft key buttons were unresponsive...
went to verizon and they couldn't figure it out (yes I know its not advisable) got a replacement in the mail today and sending the non-functioning one back.
That happened to me once. It just took me repeatedly pressing and holding the power and volume keys. Leave the charger alone for a bit. The phone boots up the battery status and safe strap when its off and hooked up to a power source. So try it a few times and be patient. I help the keys over 20 seconds.
Sent from my XT907 using xda app-developers app
Green light is an indicator of a very low battery, usually fixed by leaving it charging for a while...
Sent from my GT-P3110 using Tapatalk HD

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