[Q] No radio/calls in or out & no SMS - Trophy General

Hello Everyone,
Let me start off by apologizing if this has been asked. I tried to search for it, but did not have the best luck. I have the HTC Trophy (SPARK_W) by Verizon. I used one of the downgrade methods based on my SPL using a RUU to 1.3, and then was able to use DFT and HSPL to flash roms and radios. The problem I have, is that no matter what rom I use, or radio - everytime I try to make a call it rings a few times then I get a message from a verizon recording that says "Welcome to Verizon Wireless, there was an error processing your call. Please power down your device and try again." When I do the *228 I do receive the programming successful messagge, and *22889 to reactivate the data side is o.k. When I try the ##778# for manual programming, my phone just sits at the field test Loading.... screen. Is there anyone that could try to help me restore operation to my device. I'm not a total noob at this, but this was my first WP7 try, and I am honestly not as familiar with the processes as with Android. Thank you all in advance. I've tried full resets too. I think I made a paper weight? Let me know if you need more info - Below are my phones current details:
SPAW100 SS-BC (4K)
HSPL1.3.230506.209
CotullaHSPL 0x09
TOUCH A1 (v10,20)
Radi0-1.53.00.02.15
---------------------------------------------------
Name: HTC mwp6985
Model: HTC mwp6985
Software: Windows Phone 7.5
Total Storage: 14.63 G
Available Storage: 14.30 GB
OS version: 7.10.8773.98
FW revision : 2305.13.20400.605
Hardware Revision: 0003
Radio Software Version:1.53.00.02.15_23.17w.05.13U
Radio Hardware Version: 3.2.3.D4
Bootloader: 1.3.230506.209

MoDd3r77 said:
Hello Everyone,
Let me start off by apologizing if this has been asked. I tried to search for it, but did not have the best luck. I have the HTC Trophy (SPARK_W) by Verizon. I used one of the downgrade methods based on my SPL using a RUU to 1.3, and then was able to use DFT and HSPL to flash roms and radios. The problem I have, is that no matter what rom I use, or radio - everytime I try to make a call it rings a few times then I get a message from a verizon recording that says "Welcome to Verizon Wireless, there was an error processing your call. Please power down your device and try again." When I do the *228 I do receive the programming successful messagge, and *22889 to reactivate the data side is o.k. When I try the ##778# for manual programming, my phone just sits at the field test Loading.... screen. Is there anyone that could try to help me restore operation to my device. I'm not a total noob at this, but this was my first WP7 try, and I am honestly not as familiar with the processes as with Android. Thank you all in advance. I've tried full resets too. I think I made a paper weight? Let me know if you need more info - Below are my phones current details:
SPAW100 SS-BC (4K)
HSPL1.3.230506.209
CotullaHSPL 0x09
TOUCH A1 (v10,20)
Radi0-1.53.00.02.15
---------------------------------------------------
Name: HTC mwp6985
Model: HTC mwp6985
Software: Windows Phone 7.5
Total Storage: 14.63 G
Available Storage: 14.30 GB
OS version: 7.10.8773.98
FW revision : 2305.13.20400.605
Hardware Revision: 0003
Radio Software Version:1.53.00.02.15_23.17w.05.13U
Radio Hardware Version: 3.2.3.D4
Bootloader: 1.3.230506.209
Click to expand...
Click to collapse
Okay, lots of detail. We can fix this, this issue is common.. unfortunately. There are post on this, but non of them have their own topic, so don't worry about searching for it.. I'll explain what you need to do.
I'm guessing if you try to place a call you get the error "we're sorry, your phone can not be authenticated" blah blah... here we go, its fixable but it takes a bit to fix it. Try dialing #632 to place a test call and see if you get this message.. if you can make phone calls.. skip all the crap directly after this and go to LAST THING TO TRY. In my experience, I have had data as well, but couldn't place phone calls, so that part is normal for this issue.
What you need:
Another phone compatible with the data plan. An android phone is fine.. if you don't have another phone, private message me and I'll let you "borrow" the MEID of my 3rd Trophy just for that step (this is nothing illegal all you weirdos that won't read the entire post!).
Older SparkW roms do not have a Xap Deployer that support the field test tools (and it also breaks part of *228 programing), so you need to either use my XevRev rom, or a newer release of sianto1997's 7.8 rom (flashing back to stock is also a option).
1) Flash either of those roms first... set them up and skip programming... THEN do a factory reset! Don't do the factory reset step on a rom that caused the problem. I don't know why but it won't help you fix your issue.
2) Log-on to your Verizonwireless account and switch the phone to a different one that is compatible with your data plan.. then switch it right back to your SparkW (VZW Trophy) [If you don't do this step, the only other way I've found to fix this problem is to leave your phone off for two days or so after fully programming it].
3) After switching the plan back to your SparkW, fully program it it via *228. Dial #634 and it should tell you that your test call has been successful.
LAST THING TO TRY
(In your case, you shouldn't need to do this, but this is for others that may want to troubleshoot later on.)
If after doing all of this, you should at least have voice, but may not have data. Put the phone on wifi and download HTC Connection Setup (from HTC tab of the market). Open it up and select Verizon Wireless in the carrier settings. Restart the phone. See if your 3G icon is back and make sure wifi is off, test data out by browsing to a webpage or something.
Anyone who complains that running Connection Setup on their Verizon HTC Trophy killed their data connection... just run it one more time after and it should come right back.. k?
Hope this gets you back up and running. This issue is one of the reasons I spent a week talking to ultrashot to try and figure out why SparkW's had this issue, updating Xap Deployer in cooked roms did the trick!

THANK YOU!
Thank you so much. I went through all of the steps you provided. Switch the phones out, then back did the trick. I now have your rom, radio/3g/sms all working. Thank you very much. It is most appreciated.

MoDd3r77 said:
Thank you so much. I went through all of the steps you provided. Switch the phones out, then back did the trick. I now have your rom, radio/3g/sms all working. Thank you very much. It is most appreciated.
Click to expand...
Click to collapse
Awesome, glad to help.

Any hope for someone with only one phone? I tried UPE, latest as of April 1, 2013 and it ended up not wanting to boot.

Related

Phone Function Dead?

Ive been having some problems off and on with my phone not getting any service. I would restart the phone and it would work for a while. But now I cannot get service anywhere and the phone seems to not work at all.
Has anyone else experienced this or are there any tricks to try and fix this. Any help would be greatly appreciated, as the device seems to be now useless. Thanks
Yep, same with me. I've just upgraded ROM to Faria's last version and still not working the dam phone func
My provider is Vodafone-PT, and i have a Dual Simcard. Even when the other sim is off (unregistered on the vdf network) my hermes simply doesn't register. Not even the emergency number calls are avaiable!!! However, all the other funcs are working fine.
I think it is a softw issue, but i'm still not getting to the point to solve this problem...hope some masters can help us.
regards
plenty of things you can try and troubleshoot with, hard reset, check for bad blocks, flash new radio/ROM.
As XtreMe_G said. I've been running Faias for the last week or two with no radio problems. HR problems, now thats another story. Mke me wanna go back to wm06.
...my problem now is WORST...i've tried to downgrade SPL to unlock CID and SIM, but for somehow the active sync crashed during the rom upgrade. Now i only see the tricolor screen, and active sync doesn't recognize my term!!!
The tri-color screen is bootloader mode and active sync will not recognize your device at this point. Start the ROM upgrade again and go through it. Sometimes the cooked ROMs might flash otherwise always, shipped roms are capable of being flashed from bootloader itslef.
Regards,
Carty..

Progressive phone problems

Man, I didn't even plan to have alliteration, and there it is!
So, I have had my cingular 8525 for about a year right now, and in the last 2 weeks or so I have been getting some bad problems popping up. For some background, I bought the phone in Texas and was using it on the cingular network for some time when they switched to the AT&T network. I flashed VP3G's AT&T roms using hardSPL and they worked well for some time. Then, I came to Europe to do a semseter abroad. I unlocked my phone using some software I found here on the forums (don't remember exactly what it was) and got an 02 SIM card. Everything went fine, was working well until I went on holiday to Europe. I didn't really use my phone much there because it was so expensive, but as soon as I got back I started to have problems.
For about a week, my phone would just drop in and out of service in places that it had not had any trouble working in before. What would happen is, in the place where there is normally the bars for reception, there would simply be an exclamation point and any time I would try to make a call it would fail, sometimes with a message, sometimes without. Then a couple of seconds later, I would have full service again, then it would go to the exclamation point again, full service, etc. It just kept cycling through them.
So, I came to my trusty forums here to try and figure out what was wrong. I flashed a different radio (from 1.47.30.10 to 1.48.0.0) which didn't fix it. I tried downgrading my SPL from hardSPL to 1.04, then upgrading back to the most recent hardSPL v7, which didn't work. I tried putting a new OS on it, the 19900 build, which didn't work. I tried switching the radio back, which didn't work. Then I started noticing that when I was starting up my phone, I was getting a 'no GSM' dialog where it used to say the radio version. I searched around the forums, finding some different solutions for the no GSM problem, and decided to try completly reflashing to an AT&T shipped rom.
So, I downloaded the ROM from the HTC site, downgraded my SPL to 1.04 again, and started the flash process. At 11% it stopped and had an error, and after that it wouldn't leave bootloader mode. I again searched the forum and tried to use MTTY to fix it. The command 'set 14 0' didn't work but 'set 16 0' did.
Now, my phone boots again, but it starts up with the AT&T screen, then goes into the 19900 build OS. As it stands now, I still keep dropping in and out of service, but I am afraid to try any more fixes for fear that I will screw something up again (like locking it in bootloader mode). Any ideas of the next step I should take to fix my (probably) corrupt radio?
OS: PDAVIET build 19900
Radio: 1.47.30.10
IPL: 1.03 (from failed AT&T flash)
SPL: 1.11 (from failed AT&T flash)
Update: I just soft reset my phone, and now the 'phone' feature of it won't even turn on when I select it in the comm manager!
Update update: As I was writing this, the phone just turned itself back on without me trying to in the comm manager. Maybe its just possessed, and I should seek the help of a priest!
1). Have you tried taking out the battery for a while? It seems that the hard reset is somewhat different from the soft reset and can fix this...
2). Check for bad blocks with MTTY... Remember though that sometimes the carriers put in "Bad Block" to brand the phone as theirs...
3). Try flashing a stock rom then reflashing wm6.1. This seems to help a hell of a lot of people fix the HR problem.
Hope these help you.... Cheers.

The Phone Call Dilemma

[REWORDED]
My Phone:
...Make: Dream
...SIM Card: Unlocked
...ROM: CyanogenMod Latest (as of Jan 04, 2010)
...Other Applications Installed: PhoneFusion
...Service Provider: T-Mobile
When Issue Started: 1 week prior
User's Phone:
...Make: Samsung (unknown model)
...SIM Card: Locked
...Service Provider: AT&T
-----
Issue: User cannot call me. It rings once and then disconnects. User can call any other T-Mobile phone in my area. I have no other issues calling or receiving
-----
Troubleshooting steps that have been performed:
...Turn off both phones for 2 hours - fail
...Take out SIM card and put back in - fail
...Kill any call forwarding on phones - fail
...User goes to AT&T store and receives new SIM card and phone - fail
...Checked for possible billing issues or blocked (banned) numbers - fail
...Wiped back to factory defaults (with the original ROM included that had the telnet vuln) and followed the steps to upgrade back to the latest version of CyanogenMod rom - fail
* Fail means it did not successfully resolve the issue of me not being able to receive the user's call
Anymore troubleshooting suggestions?
Maybe the att user cant call tmobile users or their phone is messed up?
Ace42 said:
That title is filled with misconceptions & do you mean dial mom?
Click to expand...
Click to collapse
Topic is fine and is defiantly not filled with any misconceptions:
dilemma - is a problem offering at least two solutions or possibilities, of which none are practically acceptable.
I would try another rom. As recently as yesterday my friend had a problem with his hero (CDMA) where he was unable to sent a text message to his girl friend. I fixed it by rooting and installing a custom rom.
First, I would unroot and get the tmo OTA update and see if it works (you could also try the custom stock rom with root here if you don't want to.
Second, try a different rom and make sure you don't install any applications.
Third, what SPL do you have, and radio for that matter.
Upgrade to the 26I radio in my sig to make sure it isn't something that easy. Remember, if you flash the nbh file it will downgrade your radio as well.
If all else fails, I would try the 1.33.2005 SPL, be sure you meet the requirements both board type and radio before flashing.
Hey Evilkorn,
Thanks for responding. Ace had posted that comment before I reworded the post. I will admit it was kind of confusion.
I am actually not sure of what I have other than CyanogenMod 4.2.12. Is there someplace I can go to find which version I have. If it would be easier to start from the beginning, as far as rooting and then updating everything from the factory defaults, I wouldn't mind. Time to me is not as important as getting the issue resolved.
I just saw on the homepage of Cyanogenmod.com that they released 4.2.13. Wonder if that would fix my issue. CM Updater isn't finding the ROM update yet so perhaps I should manually download and flash.
only thing I could suggest tell your friend to block the call (*67) and make sure that the caller isnt blacklisted, open the contact and select edit, make sure they arent checked to send call to voicemail
I went through the same thing a month ago, after it was all said and done...By mistake, I blacklisted the friend(which it turns out, can be easy to do if you have "fat fingers" when answering a call lol)
AT&T had thought the same thing. Actually, I just upgraded to 4.2.13 and it fixed my issue. There is a good chance that if I wiped ALT+W and then re-applied the previous .12 CyanogenMOD ROM that that could fixed my issue.
I never really though it was the ROM since I could get a hold of everyone else. How odd.
Thanks for all your help!

HTC HD2 No signal Problem??! Help!

I need help! My signal on the HTC HD2 T-Mobile USA signal is not working?! It worked the first month just perfectly, but now it's not working. It's been like this for around 3 months now, and I really want it to work! And i've tried reseting, updating the ROM, changing SIM card and put in a totally new SIM card and it's not working! But when I tried my sisters SIM card and I got signal but It didn't work to call? And my mom's SIM card I didn't have any connection..? So please please help me.
Thanks for help, Rasmus
Seems like either the Radio ROM version is not good for your phone or youmesstup with settings. What ROM version and what Radio ROM version do you have?
Thanks for the replay! My ROM version is 2.13.531.1 (90963) WWE
and my Radio Version is 2.10.50.26
Rasmus
Grace Period
Sound like you need to call T-Mobile and get it replaced.
Ooo But I have a unlocked my phone, and I bought it from eBay... So can it be a antenna problem?
I have a i-mate k-jam and I have a problem with the signal. He was brought from England and used in romania.work some time after that I instal a piece of software that changes the language from the menu, unknowing that it will lost the signal. after I put the program asked me to do restart, it restarted and then load Windows Mobile and then I get white screen. i resoft it and now I can't find signal, always looking for it but can not find signal. please help me... thanks
deea92 said:
I have a i-mate k-jam and I have a problem with the signal. He was brought from England and used in romania.work some time after that I instal a piece of software that changes the language from the menu, unknowing that it will lost the signal. after I put the program asked me to do restart, it restarted and then load Windows Mobile and then I get white screen. i resoft it and now I can't find signal, always looking for it but can not find signal. please help me... thanks
Click to expand...
Click to collapse
While this isn't the Wizard forums, I can tell you this from my many moons of experience...you bricked your radio ROM. Goto the Wizard section and look on how to reflash the radio using SoftSPL.
rassy9515 said:
Ooo But I have a unlocked my phone, and I bought it from eBay... So can it be a antenna problem?
Click to expand...
Click to collapse
Did you try going into your connections settings, manage existing settings, then going through the prompts? Sounds to me that you might have jacked something up there. I take it you can not make calls or anything? Like you have no phone connectivity?
Need some more information. First what band is the phone set to? First do a HARD RESET of the phone to get everything cleared out and set to the base settings. You should have a signal if the radio is working. What country are you in/network? Take out the SD card and see if it makes any difference.
What does the signal indicator show when the phone is on? When the phone was working did it drop calls. Did it "hunt" for a signal then find one then start hunting again? This indicates a failing radio - if this is the case the phone is never going work properly - it will only get worse and flashing a rom will not make it come back - its a chip on the motherboard and its bad.
You said you flashed a new rom - did you have any problems flashing? Did it complete? If it did without issues the radio is more than likely OK. Generally when a radio goes bad you can't flash past about 11% of completion.
From personal experience on my now sold TYTN - the radio started to go - was able to flash. Then it got really bad - no more flashing. Would freeze during the ROM update and hang up.
=> Bootloaders:
IPL: 3.08 (G3 device)
SPL: 3.08 (G3 device)
Built on Nov 13 2006 at 14:02:18
Copyright (c) 2003 High Tech Computer Corporation
=> Firmware:
OS: Unknown
ROM: Unknown
Registry AKU: .1.5.0
Radio: 02.61.11
Protocol: 4.1.13.28
=>Extended_ROM:
Version: Unknown
Name: Extended_ROM
Status: hidden
I'm from romania. Sometimes the phone search and find signal: RO Vodafone, but if I call someone I wait 10-20 seconds and it says failled.The problem is that the phone works but since I tried to put that program my phone didn't find the signal.
deea92 said:
=> Bootloaders:
IPL: 3.08 (G3 device)
SPL: 3.08 (G3 device)
Built on Nov 13 2006 at 14:02:18
Copyright (c) 2003 High Tech Computer Corporation
=> Firmware:
OS: Unknown
ROM: Unknown
Registry AKU: .1.5.0
Radio: 02.61.11
Protocol: 4.1.13.28
=>Extended_ROM:
Version: Unknown
Name: Extended_ROM
Status: hidden
I'm from romania. Sometimes the phone search and find signal: RO Vodafone, but if I call someone I wait 10-20 seconds and it says failled.The problem is that the phone works but since I tried to put that program my phone didn't find the signal.
Click to expand...
Click to collapse
ashasaur said:
While this isn't the Wizard forums, I can tell you this from my many moons of experience...you bricked your radio ROM. Goto the Wizard section and look on how to reflash the radio using SoftSPL.
Click to expand...
Click to collapse
deea92, please go to the Wizard forums like ashasaur recommended before. You're only going to confuse users by posting here in the LEO forum.

[Q] Help!! No service!

Hello,
First of all,
- I'm on Imilka's GB vivo (ported from mdj vivo for des hd)
- I'm using radio 2.15.50.14
- I live in the netherlands
- My network provider is KPN Hi (no data plan, only using Wi-Fi)
Yes, I've searched for this problem already, found 2 different threads, both with (more or less) the same problem, both without solution, so I thought "let's try this again"
two days ago, I took my phone and started to play some games, listen to music etc. just like I do normally, but then I got a pop-up saying "no service". I tried to connect to my network in settings, but then it said my sim-card didn't allow my to connect to KPN. I tried different roms (all android nand) and radios, but without succes. Yesterday I tried putting winmo on it again, then it worked. SD android also worked for some reason. Well I really want Android, and I really love those sense 3.0 parts like lockscreen and rosie, and I definitely want gingerbread sense, but there aren't any of those SD builds.
Do I really have to go back to winmo with a SD build?
Thanks in advance!
You can try this:
go to Dialer and press: *#*#4636#*#*
Then go to Phone infomation, select: WCDMA preferred
press Refresh than Update and Toggle DNS check (0.0.0.0 allowed)
reboot
Doesn't work either
Sent from my HD2 using XDA App
Do you have a rom that did work? if so you can try this:
Extract the libhtc_ril.so and the libril.so and replace the ones that you have in the rom and then try again. I would replace it by pushing it into the rom and then reboot, you might need to fix permissions if it doesnt work the first time. Thats what controls the communication between the radio and the cell towers.
AngelDeath said:
Do you have a rom that did work? if so you can try this:
Extract the libhtc_ril.so and the libril.so and replace the ones that you have in the rom and then try again. I would replace it by pushing it into the rom and then reboot, you might need to fix permissions if it doesnt work the first time. Thats what controls the communication between the radio and the cell towers.
Click to expand...
Click to collapse
Hmm I don't think this will work...
first because I haven't found a working nand so far (only sd) and second because I'm a NAND Android user since it came out, but this is the first time with this problem...
And I've done fix permissions already about 20-30 times =C
I tried putting the SIM card into my sisters phone too, she had full service. The weird part is that I also put my mothers SIM card in my phone earlier, and I had full service, WEIRD. So I thought at first it was my provider's problem, because Vodafone works perfectly good, but then my sister came with her full service...
Still thanks for reply. I hope someone comes with working solution soon...
anyone?
I really need a solution... stuck with wm now. maybe going to wp7
task 29, reflash radio, MAGLDR then android rom? Might help, iunno. xD
I was experiencing the exact same thing as you describe. Unfortunately.....i prob just forgot to renew my contract :S
You were able to call with your sim in another phone??
I already did task29 and its not because of contract because Im on winmo now, and I do have service all the time..
Hi
i got exactly the same Problem. in Android no Service. WMO works well all the Time. if i set to gsm only i got network connection for 1 minute or so. Any hints???
Phil
So, some Progress....
i flashed a RUU to went Back to WMO Stock. -> Wireless Service works well.
next step i installed MAGLDR113 and ClockWork Recovery
Next i flashes this ROM:
http://forum.xda-developers.com/showthread.php?t=933951
Flashed gApps
Reboot
Can't get wireless Service
Phone *#*#4636#*#*
Phoneinformation
GSM Only
DNS check 0.0.0.0 allowed.
Now i got stable Wireless Service Connection. Only 2g but stable till now.
We should gather some Infos to find simularitys between Phones having this Problem:
HTC HD2 LEO EU-Version
Radio: 2.15.50.14
16GB Micro-SD Card 15GB fat32, 1gb ext4 for App2SD
T-Mobile DE
MAGLDR 1.13
Another thing i see on my Phone. If i deactive the PIN-Code and restart the Phone i got network Connection with 3G for about 5 seconds. So it seems there is something which kills the 3g Connection on Boot.
still no solution... anyone else pls?
I have the same problem. Had it with my phone a while back and sent it in for repairs to HTC (for freezing issue). Got another back and it worked fine for awhile. But now I'm getting the temporary no signal issue. Only solution I have found is to turn on airplane mode and turn it off.
Also, I have been able to receive text messages when I have "no signal" but cannot send them.
Running Magldr 1.13, radio 2.15, miui 1.5.27

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