Database Users

Device Switching OFF

I've had WM2003 installed for over 2 months now without any real problems. Recently, I noticed that the qtek is completely switching off by itself every few days. When power button is pressed, the device reboots and is back to normal for another few days. The battery is always charged, so that is not the problem.
I'm running:
ROM: 4.00.01 ENG
Date: 05/16/03
Radio: 4.21.00
Protocol: 32S54
Any suggestions? Can I upgrade? If so, how?
Thank you

QTEK switching off
Fadyco
I have a QTEK 1010 and I have a similar problem. Did you find a solution?
Model PW10A1
ROM version 3.16.52 ENG
ROM Date 03/10/03
Radio version 3.19.01
Protocol version 32S54
The device works well but periodically goes off (PDA and cell phone) and pressing the power button at this point soft resets it. I have tried removing add on software (D9 dialer and SMS name utility), soft resetting and hard resetting.
A hard reset seemed to solve the problem - until I synched with Outlook again - but then maybe I did not wait long enough since even after synching and software being loaded, it does fine for hours at a stretch. It is my impression that an incoming or missed call causes it to do that but since it happens inconsistently, I cannot tell.

I had this issue... very frustrating.
So, I just called T-Mobile, and exchanged it for a new one... They didn't know why it was resetting itself.
The new one works fine, I have not had a single instance of it resetting.
So, I dont think that it is software...
J

jta
Thanks. Are the software versions the same on your old and new machine?
for me, it is more problematic since there is no local dealership here and I bought this one in Dubai..
I may end up calling them anyway to see what can be done

the XDA was resetting in the original 3.14.40 TMobile Rom, I also tried 4.00.05 and 4.00.10, cooked in Jeffs ROM Kitchen...
All of these versions had the same problem. So, I believe that it was hardware.
On my new XDA, I have tried various versions of ROM, including various options on these roms from basic (no extra options) to 'as much as would fit'... including various Phone Applications, such as PhoneExt....
Hope this helps!
J

Fadyco said:
I've had WM2003 installed for over 2 months now without any real problems. Recently, I noticed that the qtek is completely switching off by itself every few days. When power button is pressed, the device reboots and is back to normal for another few days. The battery is always charged, so that is not the problem.
I'm running:
ROM: 4.00.01 ENG
Date: 05/16/03
Radio: 4.21.00
Protocol: 32S54
Any suggestions? Can I upgrade? If so, how?
Thank you
Click to expand...
Click to collapse
I suggest upgrading your ROM from 4.00.01 to one of the newer ones(4.00.05 or 4.00.11) over at Jeff's ROM Kitchen and using the SD card bootloader method to upgrade (thats if you have a PC SD card reader).
Jeff's kitchen (ROM Kitchen)
http://cuba.calyx.nl/~jsummers/ROMkitchen/
HTH

no signal / provider, tried everything

hey all,
I've been with the xda I from the very beginning and have always upgraded the roms to newer versions. However, a few months ago I was happy with my 2003 and didn't upgrade.
When TomTom stopped working I thought a nice new upgrade was in order and I cooked up a new rom and installed it. I played around with it, and I think (don't remember anymore) that I've touched the band tab.
Since then I have not been able to get a signal or find a network AT ALL. I have tried everything.
I couldn't install through the normal way anymore, so I resorted to SD-installing.
Spent days here with xda-tools, tried every rom version, even installed official radio stack again. Nothing helps. I have tried selecting the band at the wallaby menu. No go!!
I'm very afraid that I've messed it up.
I will boot into the OS, but no signal. With some roms it will give me the phone setup, with most it won't.
Right now I have the german t-mobile installed. It just says: no service.
Some (current) stats:
Wallaby bootloader 5.14
R 4.21.00
Protocol: 32S54
4.01.19 GER
Is my XDA I lost??
Some pointers would be great! I'm out of idea's.
Regards,
Ruurd

I've had this recently - the way around it is simple, assuming you know what band your network provider is on.
Go to the bootloader menu (soft reset and power button), and select the band on there. I had "no service" on Orange, until I selected "1800" on the menu that is, and hey presto, working phone!

I had tried that already, and it didn't work.
However, I just did it again (tried out all combinations) and yes, it did work!
pffeww!! :lol:
thnx

ATT 8525 with a T-Mobile SIM

Hello All,
I recently got an ATT 8525 and I'm trying to use it with my T-Mobile (US) SIM. I was able to successfully unlock the SIM and CID with an util/rom I found on this site (I think the post was from Pof). And I also re-flashed the phone with the latest ROM available.
But after about 5-10mins of usage the signal dies and when I reboot it says No GSM. Looks like the Radio ROM gets corrupted. I tried just re-flashing the Radio ROM and that doesn't help either. It works for short while and again the signal dies.
And also, I'm unable to install any of the generic ROMs (Fantastic Mobiz, PVET 40005) Although I'm connected to Active Sync when I run the Step 1 (ROMUpdateUtility_NV_G3.exe), I get a ERROR [222] : DEVICE NOT RESPONDING. And when I run the step 2 directly (update_rom.bat) I get an cannot update itsutils.dll maybe in use error.
As you can tell I've been messing with phone a lot for a couple of days with no luck and my frustration level is kinda high
As of now here’s where I stand. I re-flashed the phone (Image: 3.62, Radio 1.50) and it’s on the “Tap the screen to set up your windows based mobile device” screen. I plan on leaving it on this screen until I can a good solution.
I would like to get rid of the ATT ROM and install one of those hybrid generic ROM that is not Carrier specific. Any help will be much appreciated. Share your ideas, I’m very experimental 
Phone Details…
ATT 8525
HERM100
IPL: 1.04
SPL: 1.40.0 lipro

GSM Problems

Hi everyone !
I'm new here (in the Hermes forums). I have a prophet, but now I bought a Hermes.
The guy who originally owned (the phone is used) told me that when he flashed it, he had this problem that I'm going to tell you now, so I really don't know what could had happened to him during the flashing process.
The problem I have is that the Hermes works very well, the Wifi, bluetooth, card reader, everything EXCEPT the PHONE, let's say, the GSM interface.
When I turn it on, everything works well, (I DON'T SEE THE 'NO GSM' THING), and I have the antenna icon with the exclamation mark (!) next to it. When I go into there, in the phone configuration, if I try to select a network manually, after a few seconds it says that it can't retrieve the list of networks, that I have to try later. If I go to the band configuration, and I put it to use only gsm, for example, after a few seconds it says that it can't change the configuration, that I have to try later.
I tryed with different sims, of different companies.
When I bought the phone, it had a spanish Schap's 3.54b, and the Olipro 2.30 spl.
I tryed hard resetting, but nothing. I flashed the original shipped rom WM6.1 WWE, downloaded from here, and nothing. NOTE: I had to flash with the sd method because if I try to do it with the computer, I have the 260 error (or 262 i dont remember).
I changed the HARDSPL to theOlipro 2.10, hard reseted again, and still de same thing.
The IPL is 1.04.
NOTE: When I flashed the WWE rom, I flashed the .nbf file inside, but the SPL.nbf I didn't flashed.
What can I do? ANY SUGGESTIONS ?
I read a lot of things in the forums and in the wiki, but nothing. I've just finished downloading the Schaps WM6 4.31, now i will try to flash it with the sd thing.
Also, I have the protocol 32.80.7020.20H. I've read it somewhere but I don't remember what the protocol is. I HAVEN'T CHANGED THIS since I bought it, could that be my problem?
Currently, I have this (before flashing Schaps):
-Device Information:
ROM: 3.54.255.3
ROM DATE: 07/05/07
Radio Version: 1.47.00.10
Protocol: 32.80.7020.20H
ExtROM: 3.54.255.104
-In the bootloader:
IPL-1.04
SPL-2.10.Olipro

Maybe the antenna is no good...
1st thing I'd try though is to flash a new radio on (use sd card method). Worst that can happen is "No GSM" but as you can't use it anyway theres no harm in trying...
Check what radio rom you have 1st though so you can flash back if need be.
If you can get a "broken" Hermes (same model is best) then you can replace parts and see if that helps. I did this and found one of the parts that was causing a problem with my jasjam was the flywheel.
Do a search for the HTC service manual or go to Mike Channons web site to get heaps of manuals and tutorials...
Cheers...

The phone is near new, let's say, it was used for less than a month, he had it a week or two and then flashed it and had that problem, so I don't think that it's and antenna problem, and if it hadn't antenna, it has some signal of some kind.
Any other ideas?
I changed the radio when i Flashed the WWE version. I'm now downloading this one http://forum.xda-developers.com/showthread.php?t=298520
Any suggestions? is there any problem using the AKU 3 or something?
Thanks =)

Hey,
What about the protocol version? can I change it? how? cause I flashed it and the radio changed but the protocol is the same.
I'll try to flash it with windows vista, to see if I can, because XP won't let my.. olnly SD flashing

Ok, I Installed a cingular flash, now I've protocol 32.67.7020.10H. Radio:1.34.00.10 and still having the same problem. I don't know what to do now... any suggestions? !
thanks
PD: also tryed putting a little piece of paper over the sim but it didn't changed anything
PD2: The error I get when I go to Phone Settings -> Netowrk, and I choose "Manual" is: "Unable to read setting from the netowrk. Try viewing settings later, or disconnect data connection and try again.

Help: Cant Make Calls

I have Qtek 2020 with Rom CE Version 1.72WWE, but every time i try to upgrade to new roms:
(Previously Sundream's WM 6.5 WWE) and (Currently Syed Ather's WM 6.0)
Its giving me issues related to my network.
Signals are fluctuating, i cant make calls, neither recieve them, get messages in delay time more often, It avoids making me save contacts in sim card but after several attempts it succeeds.
Please Help me out. I am not getting this issue when i downgrade back to my Official Qtek 2020 1.72 Rom.

That is strange. Can you tell me, when you take your battery out, what is displayed on the sticker underneath? PH10a? PH10b?
Also, do you happen to know what Radio you are using? (The radio is seperate to the ROM).
Furthermore, and only if you remember, when you put your device into upgrade mode just before you flash a new ROM, what boot number does it say (IE Mine says V1.04 from memory).

Thanks for Reply
Jadel said:
That is strange. Can you tell me, when you take your battery out, what is displayed on the sticker underneath? PH10a? PH10b?
Also, do you happen to know what Radio you are using? (The radio is seperate to the ROM).
Furthermore, and only if you remember, when you put your device into upgrade mode just before you flash a new ROM, what boot number does it say (IE Mine says V1.04 from memory).
Click to expand...
Click to collapse
Yeah let me tell you all the necessary Information
Official Qtek 2020 Rom Version: 1.72.00
Official Qtek 2020 Radio Version: 1.14.00
Upgraded to:
Syed Ather's WM 6.0 Profession (Currently)
Radio Version: 1.17.00
-------------------------------------
It is : PH10B
Bootloader Version : V1.04

My Network Details
Network Name: Ufone
Network Country: Pakistan (ASIA)
Details of How I Flashed My Roms
I went to Boot Loader First: (DPad+Power+Reset) (V1.04)
Attached it to my Laptop through its Cradle (Windows XP Used)
Serial changed to USB
Loaded HimaupgradeUT_NoID.exe file (dont remember exact Name)
and Upgrade the roms + Radio Later
Got Congratulation Screens
Hard Reset By (Camera+Record Button+Reset)
Using the NO,YES,YES things and Pressing DPAD
Important Thing to tell you
1-I didnt take out my Storage Card not even SIM Card of My Network Provider when Flashing both times the different roms.

Please Any one here to help me out