Database Users

[Q] Screen Separating from Chassis

Can anyone else see evidence of the screen separating from the chassis?
Mine is parting in the bottom left corner of the phone and the screen is starting to sit proud; see attached photos. As the glass is flat and I doubt it bends, the chassis/internals must have some residual stress from manufacture. It can be pushed back together but opens up again after a few seconds.
I'm awaiting advise from the seller (Elcell.co.uk)

Such damage

Screen Separating from Chassis
mine has the same problem.

I noticed that it is starting to get loose on my phone.
Also the T from the HTC brand on the back is getting loose.

I have the same on the topp

I don't have the problem (yet). I have my device only for 6 days...

same issue here

Thanks for pointing this out. I had my glass slightly lifted since i got this replacement unit. I thought it was just a slight misfit into the backcover. Now that you pointed this out, i notice the same peeling off on the bottom part of the glass. I press it down, and the phone got a solid feel.
Although it lifts up again after a while. The adhesive is not so strong.

Wobbly screen on DVP

I've noticed lately that my DVP screen is a bit wobbly when I press it when the screen is closed. Today, with the screen slid up, I noticed there is only 1 rubber pad on the top right on the back of the screen. It looks like there should be a second pad on the top left, but instead there's an exposed screw.
Anyone else have this? Debating if it's worth exchanging for that or if I can fix it myself.

i don't think the screw cover has anything to do with stabilizing the screen when its closed. mine is flush with the surface of the rear of the screen and isn't rubbery at all, it is just a screw cover sticker.

bbowman said:
i don't think the screw cover has anything to do with stabilizing the screen when its closed. mine is flush with the surface of the rear of the screen and isn't rubbery at all, it is just a screw cover sticker.
Click to expand...
Click to collapse
Are both screws covered on yours? There is clearly a gap on mine when the screen is closed on the side that's missing the cover, but maybe that's just coincidence.

yep, both screws are covered and there isn't any kind of gap. looks like something is off in your sliding mechanism.

Mine has a little bit of play but not enough to notice.

I have had a slide up keyboard phone before, over time they all get a little loose. If it is bothering you now may as well exchange while you can. I have had my DVP for 3 weeks and it has almost no wiggle.

Strange bezel defect...

I must noticed the bezel on my new GT 10.1 has a small bump on the top left edge of the bezel.
I thought it may be a scratch, but it looks lime a casting defect... Has anyone else seen odd bits on the plastic bezel?
I'm thinking if exchanging it, but won't bother if its pretty normal.
Thanks!
Sent from my GT-P7510 using Tapatalk

Feel free to take an image. But that corner and the opposite is where the to pieces joins on my tab.

Yep... mine has the same thing too. Mine is on every single corner. I doubt this is a defect, I never even noticed it until I seen your post and looked very closely.

When held in landscape mode, the 'bump' is on the left side, on the bezel surface that is flush with the bezel and directly above the speaker.
Ie I felt it as a bump becuase it was right next to the edge of the screen.
I will try and take picture..

Inner metal bezel scratched and huge gap

I just got my note 4 from t-mobile shipped yesterday oct 13. The pictures shows it all. Not only do i have a gap that is only at the top and right side of the phone (which i can live with), the top right hand corner shows that the inner bezel scratched possible from applying that screen. I can live with the gap but not those scratches as the white phone bezel make it more noticeable. Sucks to get the runt of the new note 4s...

i wouldn't call that a "huge" gap, you can probably just slip a piece of paper in, but not anything thicker, same info posted by androidauthority and unbox therapy. how did you scratch it with a SP anyway? glass SP?

It just seems like the paint that used on the metal came off in those spots. As for the gap, it's no bigger than any other note 4, but I do agree that dust and other particles will get stuck in there over time.

same small gap on my phone but then it disappeared after i put on a case. Even without the case it doesn't really bother me that much because i didn't even notice it

You can scratch it if your removing bubbles

I don't think you have a gap issue at all. I'd be a ticked about the scratches though.

Those aren't scratches. Those are the antennas

joe11784 said:
Those aren't scratches. Those are the antennas
Click to expand...
Click to collapse
trust me those are scratches from the paint peeling off the metal. Probably for poor installation.
This phone also had very loose volume rocker buttons.
Also the gap is way bigger than any of the 4 phones that shipped. ( had a total of 6 so...)
Ended up returning this one and one with a dead pixel/dust ball under the screen.
Got my two replacements from t-mobile. all is good.

Oh my bad. I was looking at the last picture you uploaded where it shows the cut out at the top left of the phone

Quality problems with the plastic part between screen and chamfered edges

Hi,
I have my 6P now for two weeks, and for the looks I'm rocking it only with a screen protector and a white carbon dbrand skin.
So I am pretty careful with the phone.
The problem is that the phone already shows signs of wear, to be more specific:
It already has notches in the plastic between the screen and the camfered edges.
The plastic seems to be very soft. The only possible scenario where I can imagine to picked up the notches is while having it in a car holder(also made out of plastic).
Does anybody else has the same problem?

Can you post a picture of this issue?

wish i could help but like above pics would help as don't know what it could be. Been naked and then to dbrands and have no issues

I can confirm these issues. I'm on my 4th RMA because of this issue. My first device has a chip on the plastic piece by the power button, second device had what looked to be the mate finish wore off and a dead pixel on the display, the third device had the same thing and a strong pink hue on the bottom of the display, and now I'm waiting on my 4th RMA. By the way if this one is messed up I'm going to stick it out with my first device because the display on this device is perfect! You can also see a big difference in the display from the RMA units. The panel looks black when off like my GS6 but the RMA's I've had looked dark grey when off and not black. The plastic piece that sits between the display and metal seems to be an issue Google is tracking so hopefully it gets fixed. I have a white 64gb 6P if that helps. I did have pics of all the issues because I had to send them to Google for proof but I erased them. Sorry
Sent from my Nexus 6P using Tapatalk

brent4atchley said:
Hi,
I have my 6P now for two weeks, and for the looks I'm rocking it only with a screen protector and a white carbon dbrand skin.
So I am pretty careful with the phone.
The problem is that the phone already shows signs of wear, to be more specific:
It already has notches in the plastic between the screen and the camfered edges.
The plastic seems to be very soft. The only possible scenario where I can imagine to picked up the notches is while having it in a car holder(also made out of plastic).
Does anybody else has the same problem?
Click to expand...
Click to collapse
I have this issue with mine. That plastic strip that goes around the screen got rip or broke in my Nexus 6P is flimsy and is coming off. I had my phone from launch week 1. Does warranty cover this? Is some minimum but for my OCD this issue is killing me.
Sent from my Nexus 6P using Tapatalk

The plastic part on my phone came from Google with dents and scuffs in it.

I have this issue also.
The plastic is quite fragile. My damage was caused by the Google nexus 6P case...
Have pics but cant post em because first post.

The black rubber like piece between the glass and case is coming off on my Nexus 6P. I've had the phone in the Genuine Official Nexus 6P Leather Folio Case Flip Cover since almost day one, so I'm a bit surprised after about 2years of use Build Number N2G470.

My answer was simple to this. Wanted a black and silver nexus 6p and when I removed the back to change it I noticed how flimsy the plastic was and was dented and cracked in places. So I took a razor blade when the phone was back together and removed the plastic all from around the edges and it now looks slot better. I did try and buy a mid frame before doing this as my LCD was perfect. But couldn't find one. Much better look now and the phone now looks brand new again and my ocd is at bay. Lol.

Plastic Filler
DANIELWHITT said:
My answer was simple to this. Wanted a black and silver nexus 6p and when I removed the back to change it I noticed how flimsy the plastic was and was dented and cracked in places. So I took a razor blade when the phone was back together and removed the plastic all from around the edges and it now looks slot better. I did try and buy a mid frame before doing this as my LCD was perfect. But couldn't find one. Much better look now and the phone now looks brand new again and my ocd is at bay. Lol.
Click to expand...
Click to collapse
Doesn't that plastic filler strip (between glass and aluminum chassis) act as a retaining ring to hold in the glass? I have not taken my phone apart, but that thin black plastic piece has broken in several places (with sections missing). I assumed it acts like a snap ring in the groove to retain the glass screen. Am I wrong? Is it just a for aesthetic purposes?
Does anyone know if Google recognizes this as a defect and fixes it for free? Or.... can I remove the remaining pieces and use the phone without it?

It doesn't hold the screen in. It's designed to act as a buffer between the glass and the frame to help stop the glass crack or smash if you drop it. It's actually part of the mid frame attached to the glass. Mine did what yours did, hence when I put the new housing on, I trimmed it down with a razor blade level with the rear housing and it made it look so much better, while still doing good the job of helping stop the glass from cracking when dropped. To be honest, once a case was on the phone you couldn't tell anyway, also Google doesn't see it as a defect, just part of wear and tear. I tried a defect claim and they said no as it was damage I had caused, even though mine happened from taking it in and out of my spigen case on a few occasions. Hope that helps.
---------- Post added at 08:25 PM ---------- Previous post was at 08:23 PM ----------
Also, you need to slide a slim pry tool between that plastic and the metal frame to remove the back. It's not in a ridge its part of the midframe of the phone.