I have been having some weird issues with the Nexus 7 that google gave me so that they could look into the "lag issue".
There was stuff happening before I took the video, it launched the news & weather widget (I think) which prompted the orlando website to come up. Not really sure.
http://www.youtube.com/watch?v=4y34TzmPEtk&
http://www.youtube.com/watch?v=O42oNiyyvvY&
It is becoming a huge problem, and I am not sure what to do about it. I don't think a factory reset, or pushing a new firmware image down will fix the problem as it doesn't seem like it is consistent. If I reboot the device all works fine, after several hours 4+ it starts happening, reboot again and everything works alright.
Just really weird, and would appreciate some insight.
Related
I have had my transformer and keybaord for about a week. I have upgraded to the 3.1 OS and numerous times during the day, the tablet reboots randomly throughout the day, only while connected to the keyboard dock. It also has never done this while I was actually interacting with it, just when it is sitting in front of me screen asleep. ASUS support of course has advised me to do a factory wipe and to wait before reloading apps to see if problem still exists. my questions:
1. Has anyone else experienced this same issue?
2. Is there any type of a log file or event viewer that i can get to that could give some reason for this happening?
Thanks!!
ruckartj said:
I have had my transformer and keybaord for about a week. I have upgraded to the 3.1 OS and numerous times during the day, the tablet reboots randomly throughout the day, only while connected to the keyboard dock. It also has never done this while I was actually interacting with it, just when it is sitting in front of me screen asleep. ASUS support of course has advised me to do a factory wipe and to wait before reloading apps to see if problem still exists. my questions:
1. Has anyone else experienced this same issue?
2. Is there any type of a log file or event viewer that i can get to that could give some reason for this happening?
Thanks!!
Click to expand...
Click to collapse
Yes, I had this issue ever since I update to 3.1 from 3.0.1. I already open a post few days ago regarding this issue. At that time, no one else have this issue.
Last night my TF tablet rebooted automatically without docking to the keyboard dock... (this is after I did a system wipe after I upgrade to "Leaked 3.1" for the second time). It kept on rebooting non-stop for about 5 minutes. I took out the microsd card and power it off. After this, I put the microsd card back into the tablet and it worked again... But after this incident, my TF tablet has been up for about 12 hours without a reboot. I haven't dock it to the keyboard dock this morning. I'm sure it will auto reboot again once I do.
I"m having the same issue except when my TF reboots it also completely wipes the system, this has happened twice already and I'm not very happy.
It's happening to me too. It's really wierd, never when I interact with it, but I will just be looking at it and it's on the Asus screen all of a sudden. WTF
Mine has started doing this yesterdya, it only happens while it's idle, never while I'm playing with it, I'll just look over and it's on the ASUS logo and I realize it's rebooting. I just installed quite a few games on Sunday night, along with an AV software, instant messenger, a new battery widget that shows a graphic for your tablet and dock battery level, and keyboard pro so I went through first and uninstalled the AV software, instant messenger, and keyboard pro and going to see if any of those were the problem. I really think this is likely a software issue rather than a random hardware issue that just starts happening weeks after purchase, doesn't make sense.
darkonex said:
Mine has started doing this yesterdya, it only happens while it's idle, never while I'm playing with it, I'll just look over and it's on the ASUS logo and I realize it's rebooting. I just installed quite a few games on Sunday night, along with an AV software, instant messenger, a new battery widget that shows a graphic for your tablet and dock battery level, and keyboard pro so I went through first and uninstalled the AV software, instant messenger, and keyboard pro and going to see if any of those were the problem. I really think this is likely a software issue rather than a random hardware issue that just starts happening weeks after purchase, doesn't make sense.
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Click to collapse
What software did you use that shows the dock battery level? Is it a free software?
I think the random reboot issue has to do with 3.1 update. Mine never happened when I had 3.0.1. I think Google and Asus know about this... I think they will come up with a solution hopefully soon.
Mike
mikewong27 said:
What software did you use that shows the dock battery level? Is it a free software?
I think the random reboot issue has to do with 3.1 update. Mine never happened when I had 3.0.1. I think Google and Asus know about this... I think they will come up with a solution hopefully soon.
Mike
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1115722
That's the link for the battery widget, I did just install that yesterday morning too so it's possible that may be causing it for me I dunno. I updated to 3.1 last Tuesday or Wednesday and I don't recall seeing this random reboot issue until yesterday so I'm not too sure it's the 3.1 update itself causing it, I still think it's some app or combo of apps I've installed that's doing it...
Anyone else had any graphic glitching?
i was using inparisv4 i have been getting the odd little graphical glitch,
At first its just a small; a flash here and there, but recently the entire screen has be glitching for about 30 seconds at a time (Full on like a no signal telly)
Searched in the forum, and a few people had the prob when flashing the touchwiz interface. they solved it by flashing to samsung ota and then back again.
I tried that i thought it was fixed but a noticed small glitches just once.
Anybody know whats causing it?
I am really freaked
Screen Glitching
I had a new "re-furbed" tab that within the first 30min of use exhibited this. Then the screen went dark and it never booted again. I believe that this is hardware related, and from what I could tell from my research, it happens on stock as well as rooted tabs. I sent mine back to get another "new" one, and hope that I do not have this problem again as the tab is exactly what I was looking for.
Has anyone else had an issue where the backdrop refuses to kick in automatically after the preset time? It simply won't activate for me on its own (neither daydream nor color works). If I manually start it from the settings menu it will launch. I've tried rebooting the device and it still won't work. Any ideas?
UPDATE: I've been doing some troubleshooting, and after uninstalling Plex and rebooting, backdrop starting working again. I then installed Plex again, and it briefly worked, but then stopped.....so I'm wondering if Plex is causing the issue. I suppose the next step is to leave Plex uninstalled for a while and see what happens.
I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.
arecad said:
I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.
Click to expand...
Click to collapse
I agree. It definitely seems pretty buggy at this point.
So far, in my case though, it's been running much better since I uninstalled Plex. Also, I was having an issue with the microphone on the remote controller REALLY sucking. It would hardly ever work properly. It would regularly not pick up any of what I said or pick up only the first word or so. BUT, since uninstalling Plex, the microphone has been working perfectly. It's like night and day. I'm going to keep monitoring it, but it seems like Plex was definitely causing this problem for me in addition to my backdrop problem.
With all of that said, perhaps you installed a different app that's causing problems for you?
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Juandos23 said:
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Click to expand...
Click to collapse
Don't mean to scare you, but that is exactly what was happening to me right before going into an unrecoverable bootloop. Nothing I tried revived the device, although there have been some that have been able to. I ended up RMA'ing my device as nothing I did brought it back to life. You might be in a different situation but just giving you a heads up.
*Bump*
Stock 7.1.1 and rooted here. I've been on the official 7.1.1 release for our 6P's since early December, and for the past week or so, I've been experiencing freezing as well. I'd be in the middle of typing in Hangouts, streaming music in the car via bluetooth and Spotify, or just waking the phone up from sleep. For the past few days, I've been getting 3-4 freezes per day.
On rare occasions, I've left the phone alone to settle, and it returns to normal, but more times than not, a hard reset is the only 'fix'; until the next freeze.
I reluctantly wiped the phone, unrooted, flashed stock 7.1.1 and re-rooted all via NRT last night. The phone froze again this morning coming off the charger...
Granted, it decided to restore 528mb's worth of WhatsApp history as soon as I unplugged it (why it didn't restore on charger overnight is beyond me though). Will update if it freezes again.
The phone runs butter smooth with zero issues other than these freezing occurrences though. MO, the 6P is the best all-rounded phone currently available, even if it's a year old already.
Appreciate any help or suggestions!!
That's odd try ex kernel and over clock or try HEBF manager on play store
Quick update. Couldn't bear the multiple freezes per day, so I called Google to ask for help. Apparently I've done everything I can on my end (including a factory reset and updating to the latest firmware), so they sent out a replacement 6P to me free of charge. They'll also be covering the courier/shipping costs for my old 6P too. Fantastic customer service. Kudos to them!! I called them Tuesday morning (20th Dec) Australian time, and received my replacement 6P Friday afternoon (23rd Dec). Very quick indeed
Half a day after setting up my replacement 6P, including updating to 7.1.1, I started getting the same symptoms as my old 6P. Freezing, unresponsiveness, etc. Persisted for another day and had enough. I've since done a full wipe and downgraded back to the final 6.0.1 release, and it's been stable as a rock for 3 days now. No freezes, lagginess, nothing.
So I deduce it might actually be a software issue with 7.1.1, and not a hardware problem. It appears a growing number of Pixel and Pixel XL users are also experiencing random freezes on their new phones running 7.1.1 too...
Looks like I'll stick with 6.0.1 until Google makes a formal announcement and something is done about 7.1.1. I've missed Xposed and GravityBox too, so 6.0.1 is all good. Most importantly, it's stable
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
redduc900 said:
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
Click to expand...
Click to collapse
Thanks for the pro tip. I did consider doing that with the replacement 6P, but the only apps that I had installed were the stock Google ones that came with 7.1.1, WhatsApp, Facebook, Twitter, Instagram and SwiftKey. I just assumed if such popular apps were the cause, a lot more people would have pinpointed them as the problem?
I did however read a few users claiming SwiftKey to be the culprit prior to RMA'ing my old device, but even after uninstalling that from my old phone, I was still getting the freezing issues.
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
Hi, I made some tests in your issue doesn't occur on my 6P with stock 7.1.1.
Sent from my interstellar 6P
same here
Al--g said:
I'm running stock android 7.1.1 on a Nexus 6p and there's a dramatic lag in scrolling response. When the screen is scrolling quickly and I put down my finger to stop the scroll there is a huge lag before the scrolling stops. About half a second or more. It seems to occur in all apps (and even system settings menus). I've had this problem since buying the phone a couple weeks ago. It's driving me nuts. I never have this problem with my iPad, MacBook or even my ancient nexus 4. The odd thing is that if instead of just putting down my finger I drag my finger slightly (in any direction) then the lag almost disappears, but obviously that's a very awkward thing to do, especially when none of my other devices require it. Does anybody else have this problem (and hopefully a solution)?
I've talked to Google customer support. They told me to clear the cache of every app (yes that does take quite a while) and to clear the partition cache. This did not resolve the problem and now they want me to do a factory reset, which apparently is the last step before hardware warrantee measures. I'd love to know if this is a common problem.
Click to expand...
Click to collapse
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
jhs39 said:
You aren't the only person who has experienced this issue but I haven't had it happen. I don't know if anyone found a solution but if you do a search in this section you should find a thread very similar to yours with a lot of responses. I think some people experienced the issue after updating to 7.1.1
Click to expand...
Click to collapse
Thanks, I'll have a look. (Tried searching before but didn't find anything.)
For me the problem predates 7.1.1
I found the source of my scroll lag issue. I sometimes enable the magnification gesture in the accessibility settings (because I often use a particular transit app that has insanely small icons). I realized that when I have this setting turned on the scrolling gets laggy. Turning off the magnification gesture seems to solve the problem completely. Not sure if there's any workaround other than disabling the gesture setting.