Database Users

[FIXED!] HTC Magic need help! phone bricked?

Hey guys
I'm so desperate and you are my last hope. I was looking for hours in several forums but didn't find any solution.
What I did:
I updated the phone to 6.35 Radio and 1.76.2007 SPL and installed a Eclair ROM. Everything went well until I installed ROM Manager app. Then I installed Cyanogen mod through ROM Manager and since then nothing works!
What's the problem:
When I switch phone on it sticks on the HTC boot screen and nothing happens.
I can go to fastboot mode but ADB doesn't recognize my phone.
I also can go to recovery mode and ADB sees the device but I cannot install any image and I cannot choose any item from the menu.
What I tried:
connect with fastboot usb: phone isn't recognized
flash via fastboot in recovery mode: <waiting for device> no response.
Install a sappimg.nbh from sdcard: Fail! main version is older.
My version:
SAPPHIRE PVT 32A SHIP S-ON G (why G??? isn't that the 32B version?)
HBOOT-1.33.0013 (SAPP10000)
RADIO-6.35.10.18
Thank you very much for your help!

LOL, I almost started cracking up. "Help me, you are my only hope" (Star Wars)
Anyhow.
Start over. Download the stock Rom, radio and spl for your MT3G. I ran into something similar with mine. I had to erase system from the CLI (command line) fastboot and wipe the phone. Then used the stock sappimg.img to get mine functioning again.
This will "Unroot" your phone
I had to plug the phone in via usb. Go to terminal or dos, and fastboot.
fastboot erase system -w
fastboot erase boot
fastboot flash boot boot.img
from there I turned the phone off, and then I copied sappimg.img to the memcard, and then booted using the vol down + power and let it install the factory rom, radio, spl and recovery.
Or you also stated that you have yours rooted. You're going to have to download the original radio, and rename it to radio.img and then flash it over using fastboot. (fastboot flash radio radio.img). This would get you to the original radio. Then I would revert back to the original ROM w/root ROM.
This worked for me. Im hoping that someone else will chime in and say if this is the correct method to use. Im not an expert. I did this at my own risk.
Someone else want to chime in?

Thanks for your help!
I wasn't conscious that I cited a Star Wars quotation :-D
First I tried to follow your steps but without succes. When I run "fastboot erase system -w" it says: remote not allow. It seems my phone isn't rooted anymore.
Also the command "fastboot flash radio radio.img" doesn't work.
Where can I get the stock ROM? Is there a possibility to extract these files from the RUU_Sapphire_HTC_Europe_3.05.401.3_release_signed_NoDriver.exe tool?
Nevertheless I keep going on although I'm a little bit tired of this issue. However, it's my mistake.
The reason why I wanted to flash my device was because I was sick of this old, boring and lame Android 1.5. Why isn't HTC getting ahead and supplies us more up to date software? An ambitious single programmer is able to provide Android 2.1 but HTC with its high-paid engineer team isn't. That's weird!

It looks like you have to put on one of the engineering SPL's first in-order to wipe the device. By the way, mine is a 32A board, and has "G" also. Weird I know.
I believe the RUU ROMS are stock. So flashing these to the phone should unroot your phone. There is a list of all the RUU ROMS and guides here:
http://forum.xda-developers.com/showthread.php?t=659403
or
http://forum.xda-developers.com/showthread.php?t=682243
These are great sources of information. I'm not an absolute expert, more of a novice. I'm new to the AC but, reading guides and such, you should get your answer and you can try a few things (within reason).
BTW, when you said that fastboot flash radio radio.img doesn't work, have you downloaded the stock radio and spl and copied them to the AndroidSDK\Tools folder? That's probably the reason it isn't working. You have to have the SDK downloaded and installed. (Read The Guides provided to help you) "Use the Force!" HAHA!

So I tried many different ways to save my htc. But by now no success!
As I described I can go into fastboot but I cannot run any commands (remote not allow). I haven't root anymore!
When I go to recovery mode it sticks. I cannot choose any item from the menu.
The only way to get the phone working is via the sdcard. It's possible to install a sappimg.zip but it says: "Fail! Main version is older!" So i have no chance to downgrade. I need a sappimg that has a higher version than my current one.
Also rooting seems not to be possible due to I have to access recovery mode (which isn't working).
Finally, the only way I see at the moment is trying some stuff that works only via the sdcard.
Thank you guys

If you are getting that sort of error that indicates that you have not created a correct goldcard. You need to have that in order to flash these devices.
Go to theunlockr.com and read that tutorial about how to create one. Or click here:
http://theunlockr.com/2010/03/10/how-to-create-a-goldcard/

Are you really sure that`s because of a wrong goldcard? I´ve tried 2 different sdcards several times but every time with the same error (Main version is odler).

No further ideas?
I can't do anything. recovery mode always crashes, no root access, goldcard doesn't work.

Finally I'm back on Android!
I could solve my problem. I found a sappimg.zip (http://rapidshare.com/files/266290371/sappimg.zip) that turned my phone to:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.33.0009 (SAPP10000)
RADIO-6.35.10.18
After that, I was able to flash trough the _HTC Magic_RUU_Sapphire_HTC_Europe_2.20.401.2_HTC_CH_release_signed_NoDriver.exe.
Now I'm running on a stock ROM

madboy87 said:
Finally I'm back on Android!
I could solve my problem. I found a sappimg.zip (http://rapidshare.com/files/266290371/sappimg.zip) that turned my phone to:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.33.0009 (SAPP10000)
RADIO-6.35.10.18
After that, I was able to flash trough the _HTC Magic_RUU_Sapphire_HTC_Europe_2.20.401.2_HTC_CH_release_signed_NoDriver.exe.
Now I'm running on a stock ROM
Click to expand...
Click to collapse
Good to hear.
I'll take the liberty of modifying the title of your original post and close this if you will no longer be needing any assistance. Should you or anyone else decide to need it re-opened, just send me a pm. Thanks!

[Q] Cannot turn security off (S-OFF) on rooted Rogers 32A Magic

I've rooted my Magic, got Cyanogenmod running nicely, etc. I was then trying to flash a new splash screen, and noticed that my security in fastboot shows as begin on (S-ON). Sure enough it wouldn't let me flash the splash screen, it said the signature was not valid.
So, I tried flashing every single engineering SPL possible, and it never changes to off.
Here is my info from the fastboot/hboot screen.
SAPPHIRE PVT 32A ENG S-ON H
HBOOT 1.33.2010 (SAPP5000)
CPLD-12
RADIO-3.22.20.17
June 2 2009, 17:27:03
Thanks!

Find zipped hboot, put it in your sd card and flash it trough recovery...

pera987 said:
Find zipped hboot, put it in your sd card and flash it trough recovery...
Click to expand...
Click to collapse
That's what I've done. I've flashed every single engineering hboot file I can find and each one still shows S-ON during fastboot/hboot, and I"m unable to flash through fastboot.

Follow these steps (you should find it in this Mytouch Room)
1. Create your goldcard.
2. Comeback to 1.5 version by flashing rom 1.5 from goldcard.
3. Install Recovery Flasher (RF).
4. Run RF, chose Flash Cyanogen 1.4 img
5. Copy new E-SPL to root of Sdcard, Boot to Recovery mode, flash this file SPL
6. You can flash new recovery img (like 1.7.0G) by fastboot mode through your PC.
Check your new SPL now and S-ON becomes S-OFF.
I've successed on Magic 32B with perfect SPL 1.33.0006 and S-ON.

vinamilk said:
Follow these steps (you should find it in this Mytouch Room)
1. Create your goldcard.
2. Comeback to 1.5 version by flashing rom 1.5 from goldcard.
3. Install Recovery Flasher (RF).
4. Run RF, chose Flash Cyanogen 1.4 img
5. Copy new E-SPL to root of Sdcard, Boot to Recovery mode, flash this file SPL
6. You can flash new recovery img (like 1.7.0G) by fastboot mode through your PC.
Check your new SPL now and S-ON becomes S-OFF.
I've successed on Magic 32B with perfect SPL 1.33.0006 and S-ON.
Click to expand...
Click to collapse
Thanks. I'll give this a shot when I get home this afternoon.

PaulieORF said:
That's what I've done. I've flashed every single engineering hboot file I can find and each one still shows S-ON during fastboot/hboot, and I"m unable to flash through fastboot.
Click to expand...
Click to collapse
If this currently a 1.33.20** spl with s=off and a custom recovery can you please do the following
Run 'adb shell dump_image misc /tmp/misc_dat.img'
Then
'adb pull /tmp/misc_dat.img misc_dat.img'
Then send me the resulting image somehow (pm me a rapid share link or ask for my email.. there ought not be any identifiably info in misc but just in case)
This may or may not clear up why there is an issue.. and let a better process to fix it be created.. untill then try unrooting (or installing a stock spl) and re-rooting as was mentioned, just onto forget radio versions may change in the process requiring caution not to skip ahead of yourself and brick.
UPDATE:
So I got the file, misc was nearly all blank without the usual data (boot mode, CID and some other data) this is easily fixed by re-flashing misc from recovery.. I think this can even be made into an update.zip.. (since all magic/dream misc partitions are essentially the same besides the CID, and the CID is still being passed to the recoveries command line when stuck in this state.

Help: Flashed a bad radio and bricked my phone

SAPPHIRE UNKNOWN 32A SHIP S-ON G
HBOOT-1.33.0006 (SAPP50000)
CPLD-12
RADIO-2.22.23.02
I flashed the 2.22.23.02 through fastboot by mistake and now I can't get into recovery mode, or flash any other radios onto the phone. The fastboot menu is the only thing I can get to on the phone.
I tried reflashing the 2.22.23.02 again but it won't go through...
Anyone have any ideas on what I can do to unbrick it?
Edit: Tried sappimg.nbh via volume down and power button but i get a Model ID error. Now i can't fastboot anything over to my phone.
Edit: Flashed the sappimg.nbh, sappimg 2.16.707.3, sappimg 2.53.707.2, via gold card but I now get the error: Main Version is older!

I have answered similar questions before...
Use the search function.
But to get you started here is a quick solution.
1) flash eng spl that starts with 1.33.20XX where XX can be 05,09 or 10.
Restart into fastboot.
2) flash the right spl/radio/recovery combo.
This is confirmed to work....
Next time post ALL fastboot info... there are some info mission in your post!

all the fastboot info...
SAPPHIRE UNKNOWN 32A SHIP S-ON G
HBOOT-1.33.0006 (SAPP50000)
CPLD-12
RADIO-2.22.23.02
I have just tried flashing hboot-1.33.2010 via fastboot.
However, I get the error message:
sending 'hboot' (512 KB)... FAILED (remote: not allow)

do this:
----- If you boot into fastboot and have issues with "fastboot:remote not allow", then your SPL won't work. Upgrade to Engineering SPL before continuing.
----- If you do not have an Engineering SPL, download 1.33.2010 and flash through recovery before starting this procedure. Flash the SPL update.zip like any other update.zip file.
in http://forum.xda-developers.com/showthread.php?t=605239

Unfortunately... I can't boot into recovery either, nor can i push a recovery image to the phone. I get the same error: "fastboot:remote not allow".

ok... you are very limited...
Do this:
Find a suitable sappimg.nbh... Not sappimg.zip...
Use this which i just uploaded for you:
http://rapidshare.com/files/421772202/SAPPIMG.nbh
Using your goldcard flash the sappimg.nbh in fastboot.
The sappimg.nbh does not need any unzipping... it's a complete img of the nand and overwrites everything.

I can't seem to find the answer to this anywhere....
is there a way to create a goldcard at this point for me?
I can't get into debug mode on the phone (for obvious reasons) and therefore can't do adb....

Find ANY android device and make a goldcard...
Then use the goldcard on your device...

wouldn't suppose anyone have the goldcard.img from their email that they could send me...

1)Download the -G magic RA recovery
2) rename it to recoveryG.img
3) run 'fastboot boot recoveryG.img' (with the phone in fastboot mode)
4) allow recovery to boot then run the following adb commands
Code:
adb push recoveryG.img /tmp/recoveryG.img
adb flash_image recovery /tmp/recoveryG.img
5) Now power down the phone
6) boot into recovery by holding home+power
10) flash 1.33.2009 or 1.33.2010
Now you will have fastboot again
Most likely you will want to find and flash via fastboot radio 3.22.20.17 if you are not a Rogers/Fido customer or have signed the e911 wavier, otherwise you want 3.22.26.17..
After flashing the 3.x radio flash RA -h recovery via fastboot (and while in fastboot run 'fastboot erase system -w'); this will let you flash the ebi1 rom of choice

I just downloaded the recovery-RA-sapphire-v1.7.0G.img
renamed it so recoveryG.img.
When i try to run the command: fastboot boot recoveryG.img
I get the error message:
downloading 'boot.img'...FAILED (remote: not allow)

Then its best to just install the official e911 ruu from rogers and re-root

I have tried that, but it doesn't work...

What's your fastboot info?
Sent from my HTC Magic using XDA App

isn't the info on my first post the fastboot info?

bigbrotherbear said:
isn't the info on my first post the fastboot info?
Click to expand...
Click to collapse
Yes, I'm also not sure why people are ignoring that fact that you can't use fastboot either :-S

My bad, using my phone and completely missed the first page.
EDIT: I think mum was on the right track. Your going to need a goldcard. No one will be able to send you their .img because its SD card specific. You don't know anyone with a Android based phone?
Sent from my HTC Magic using XDA App

Looks like i'm getting progress....?
I have a gold card now thanks to my friend, however...
when I try to flash the SAPPIMG.nbh I get a Main Version is older!
I also tried the 2.53.707.2 SAPPIMG.zip and I still get this error.
I also just tried 2.16.707.3 SAPPIMG.zip and I still get this error.

YOU ARE STILL MAKING THE GOLDCARD THE WRONG WAY...
You should not get that error msg...
Try to remake the goldcard.

Did it on two different SD cards, the same way I did it before to get my phone off perfected SPL... not sure what I could've done to do it wrong this time around.....
a mmc CID can't change right?
followed this guide:
http://theunlockr.com/2010/03/10/how-to-create-a-goldcard/

Android install from scratch

Sorry for my Engish, but this isn't native language.
Hi, I have HTC Magic:
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-6.35.16.19
My friend updated this phone with errors. Now I can run it only in RUU mode. PC found a phone and I can connect by fastboot and turn-off phone (by fastboot oem powerdown), but I can't load any recovery..
I tried official RUU installer, but there say that I must download other version.
I tried boot few recovery, but nothing happend when booting .
I tried also downgrade radio or SPL, but I need working device.
There is any solution to bring to life a phone or this is brick?

When you are running RUU, it will create log in c:\ruu_log
Post it to review errors
Sent from my A7-040 using Tapatalk

I have this log:
dl.dropbox.com/u/198217/ruu_log.html

numman said:
I have this log:
dl.dropbox.com/u/198217/ruu_log.html
Click to expand...
Click to collapse
Ok. According your log info...
- Your phone has label 3.54.631.3 ROM (but probably does not have system image with this rom)
- You tried to install ROM that has lower version than 3.54.631.3 (remote: 43 main version check fail)
- It is main problem if you have not canadian rogers phone
1. You need create goldcard (search on xda for manual)
2. With goldcard you can successfully install 3.54.631.3 RUU and your phone will work.
3. After that if you want custom you can get root (use SuperOneClick), flash custom recovery (AmonRa 1.6.2 patched by cursordroid or HTC Hero recovery), then flash hboot 1.76.2007 and custom ROM via recovery...
p.s. if you have additional questions, you can always write me in PM...

[Q] Semi Bricked Htc Magic 32B

Okay basically i got a htc magic,and on the first day of getting it,i rooted it and started playing around with the software,then i tried install the 2.2.1 rom but sadly failed,my mobile gets stuck on the vodafone uk splash screen
Heres the info you might need to know about it
SAPPHIRE PVT 32B SHIP S-ON G
HBOOT - 1.33.0004
CPLD - 10
RADIO - 2.22.28.25
apr 9 2009,23:30:40
The stuff i can do with it is
volume down+power=HBOOT
home+power which comes up with a triangle and a question mark in the middle
back+power which is fastboot
AND I ALSO CAN ACCESS THE FASTBOOT USB
I have tried installing differant vodafone uk sappimg's and update.zips but none work,i also have a program called HTC Android Phone ROM Update Utility 1.0.1.30 Which near to the end comes with the:
ERROR[131]:CUSTOMER ID ERROR
The ROM Update utility cannot update your Android Phone
Please get the correct ROM update Utility and try again
Can someone help me please ,my phone has been like this for 2 weeks now and its really ennoying

Anybody There
Hello can someone help me please,i have been to 3 differant vodafone stores all saying they cant help,iv been to carphone warehouse and Fones4U also saying there is nothing they can do,iv sent it to htc saying i have no warrenty and the phone stores like stalls are saying they wont be responsible if they accidently mess up my phone,i really need it fixed

Dont worry
Omfg i brought my phone back from the dead,i found the right ruu updater now its working

@Artic: tell me what the file is!

cereal86 said:
@Artic: tell me what the file is!
Click to expand...
Click to collapse
cereal86: do you have the exact same device? What errors are you getting?

i have a htc magic 32B and i only can access to fastboot, i already put a .nbh file to sdcard, but fail because of checksum error! Trying to do a goldcard but it's not easy!

cereal86 said:
i have a htc magic 32B and i only can access to fastboot, i already put a .nbh file to sdcard, but fail because of checksum error! Trying to do a goldcard but it's not easy!
Click to expand...
Click to collapse
Goldcard will only help if your error is related to the CID. If you have a branded phone (Rogers, for example) and you want to flash a ROM that is only meant for a different carrier (Vodafone, for example), the goldcard overrides the CID check and continues the process.
A checksum error could mean that the file has been altered.
Could you tell us exactly what information you see on your phone's FASTBOOT page? Model, HBOOT version, RADIO, S-ON/S-OFF, etc.
Thanks.

Sapphire PVT 32B Ship S-On G
hboot 1.33.0014 (sapp10000)
CPLD-10
Radio 2.22.19.23
cid: VODAP304
cidnum: VODAP304¦¥¤ÿ?
version-main: 3.12.0.0

cereal86 said:
Sapphire PVT 32B Ship S-On G
hboot 1.33.0014 (sapp10000)
CPLD-10
Radio 2.22.19.23
cid: VODAP304
cidnum: VODAP304¦¥¤ÿ?
version-main: 3.12.0.0
Click to expand...
Click to collapse
Okay, there at two issues to deal with first. You have a perfected SPL, 1.33.0014, and you are S-ON. The perfected SPL means that fastboot is crippled and won't let you do most things, and S-ON means it will only let you flash signed images.
***
*** This is one way to fix things, but I'm sure someone knows a better way. If someone knows a better way, please post ***
***
The first step is to unlock the bootloader. This will at least let you flash a custom recovery.
Go to HTC Dev and make an account. Once you've logged in, click on "Unlock Bootloader", then the "Get Started" button. You should be able to skip the RUU installation step, but, if you must do it, the file you want is at this link: SAPP10000 hboot 1.33.0014G. Follow the steps, send your ID token, receive the Unlock_code.bin, and flash it.
Once all of that is done, the bootloader should be unlocked (but still S-ON). You should now be able to flash a custom recovery using this guide: RA sapphire recovery. Scroll down to where it says "via fastboot". It says that is requires an ENG spl, but the unlocked bootloader should be enough. The file you want is: recovery-RA-sapphire-v1.7.0G.img
If you get into the custom recovery alright, you can try updating to an engineering SPL using a signed zip file. Go to this thread and download "roottools". Open it up and get "hboot_2010_signed.zip". Put it in the root (not in a folder) of an sdcard, put the sdcard into your phone and boot into recovery. Look for an option to install a zip file from your sdcard.
If that doesn't work, try renaming the hboot_2010_signed.zip to SAPPIMG.zip, put it on the sdcard and boot into HBOOT mode (Volume Down + Power). It will scan the sdcard and try to install SAPPIMG.zip.
If all of that goes well, let us know.

1. i already go to htcdev used the 1.33.0014 spl and unlocked it. It says "*** UNLOCKED***"
2. i don't recovery, only fastboot
3. tried goldcard with sandisk and no sucess!

cereal86 said:
1. i already go to htcdev used the 1.33.0014 spl and unlocked it. It says "*** UNLOCKED***"
2. i don't recovery, only fastboot
3. tried goldcard with sandisk and no sucess!
Click to expand...
Click to collapse
But did you actually try to flash a recovery image from fastboot?
Download this image: AmonRA 1.7.0G Recovery image
Put your phone into fastboot USB
Open a Command Prompt, cd to the recovery-RA-blahblah.img location, then type this:
fastboot flash recovery recovery-RA-sapphire-v1.7.0G.img
Let us know if that works.

impossible, when i send a command, i receive a error message "remote: not allow"

cereal86 said:
impossible, when i send a command, i receive a error message "remote: not allow"
Click to expand...
Click to collapse
How about:
fastboot boot recovery-RA-sapphire-v1.7.0G.img

i receive a error message "remote: not allow"

cereal86 said:
i receive a error message "remote: not allow"
Click to expand...
Click to collapse
Hmmm. Are you able to enter HBOOT mode? Turn the phone completely off (or pull the battery), then hold VOLUME DOWN and POWER until it says HBOOT.

Yes, i can enter hboot and fastboot

cereal86 said:
Yes, i can enter hboot and fastboot
Click to expand...
Click to collapse
Alright. We can try downgrading with the RUU for your phone and a goldcard. Download the RUU exe file, run it, but don't use it to install. While it's open, go into C:\ Users \ Whateveryourusernameis \ AppData (may be hidden) \ Local \ Temp \ then look for the 2 newest folders in Temp. One of them will contain "dotnetinstaller.exe" and another folder. Go into the other folder and you'll find "rom.nbh".
Run: fastboot flash nbh rom.nbh
If it still doesn't work, try it in RUU mode: fastboot oem rebootRUU (and then use fastboot flash nbh rom.nbh)
If THAT doesn't work, put the rom.nbh on the root directory of your goldcard, rename it SAPPIMG.nbh, and boot into HBOOT mode. It should be autodetected.

DasBub said:
Alright. We can try downgrading with the RUU for your phone and a goldcard. Download the RUU exe file, run it, but don't use it to install. While it's open, go into C:\ Users \ Whateveryourusernameis \ AppData (may be hidden) \ Local \ Temp \ then look for the 2 newest folders in Temp. One of them will contain "dotnetinstaller.exe" and another folder. Go into the other folder and you'll find "rom.nbh".
Run: fastboot flash nbh rom.nbh
If it still doesn't work, try it in RUU mode: fastboot oem rebootRUU (and then use fastboot flash nbh rom.nbh)
If THAT doesn't work, put the rom.nbh on the root directory of your goldcard, rename it SAPPIMG.nbh, and boot into HBOOT mode. It should be autodetected.
Click to expand...
Click to collapse
BTW, if it gives you a "main version is older" error, we can fix that.

as soon i tested all the ways, i'll report to you! BIG THANKS to you! cheers!

Let's catch up: i have an sapphire 32B S-ON G, spl 1.33.0014 unlocked, radio 2.22.19.23
1. when i run RUU i get error "bootloader version"
2. all the things i do with fastboot, receive error "remote: not allow"
2.1 when use fastboot oem rebootRUU and then use fastboot flash nbh rom.nbh, received error "Failed (remote: 43 main version check fail)"
3. using sdcard SAPPIMG.nbh (from RUU):
3.1 Non goldcard: transcend 8GB "Main Version is older!"
3.2 Goldcard: kingston 4GB "Main Version is older!"
---------- Post added at 02:10 PM ---------- Previous post was at 02:04 PM ----------
is there any tool to edit the edit NBH file and "fool" the phone?
I'll need to buy a 2gb kingston sdcard?
can i flash ruu hboot 1.76.0013 and try all the process?