Is screen lift enough of an issue to RMA? - Nexus 7 Q&A, Help & Troubleshooting

Will Asus/Google replace my device for having the screen-lift problem? I don't want to go through too much of a hassle, but I do feel a little annoyed. I know, I know, join the club... I could happily live with my screen-lifted Nexus 7. Ok, scratch that: I can LIVE with a screen-lifted N7, just not happily.
I just filled out a request form on the Google page. Will they just laugh it off and tell me to deal with it? Or worse: will they tell me to send it in, and then inspect it and decide it's not a problem, and send it right back, wasting my time? Or even WORSE: could they go though with the replacement, and send me a device that has even MORE problems? Because other than the screen lift, my N7 is great.
Thanks.
EDIT: I should point out that I'm being a little picky about the screen lift. It's lifted enough that it's obviously visible, and it clicks in with a loud sound when I push that side of the screen... but other than that, it's not AWFUL. I don't have the impression that the screen is actually falling of the device. I don't think it's going to get any worse.

I've gone threw 3 they've all had a little screen lift, if it's very bad then it's worth exchanging, but if it's minor I wouldn't bother. My third exchange had no dead pixels and us very responsive with no lag so I'm going to look passed the screen lift. Besides, you can always get s case
Sent from my GT-I9100 using Tapatalk 2

Wow people, really? Couldn't this question be ask one one of the many threads that already exists about this topic?
Sent from my SPH-L710 using xda premium

Related

Who isn't going to RMA due to screen raise?

Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
x4sper said:
Thoughts?
Click to expand...
Click to collapse
Have you checked your screws?
http://forum.xda-developers.com/showthread.php?t=1781237
Yes many have concluded it as a temporary fix
Sent from my Galaxy Nexus using my mind.
Lol how do people find this stuff mines is barely raised on the left side not bad enough for me to take apart and tighten the screws.
I'm not doing an exchange I love this thing and not ready to part.
Sent from my Nexus 7 using Tapatalk 2
I checked my screws and found that they were loose and tightened them up, screen still barely sits above but solved the creak. I have 3 more weeks to tinker with it, my Gamestop said i can return it once the next batch comes in but if this fixed it i won't exchange it.
Yeah I'm not planning on returning it either. I have seen some videos that have a MAJOR raise on the screen. Mine is just a little bit and can easily be pushed back down if I want to. Other than that the tablet is perfect and I don't want to send it back and maybe get one with more dead pixels (only noticed one but et normal viewing distance I can't see its there) or ghosting or something else.
I do recommend you keep an eye on it and make sure not doesn't get any worse. I doubt it will, however I will be exchanging it if it does.
Sent from my Nexus 7
I think everyone's expectations for a $200 dollar tablet are too high.
I am perfectly happy with mine. I have a little screen raise, but haven't noticed any creaks. I will use it until something significantly better comes out, then i'll spend another 200 to upgrade it.
Phones with comparable specs (albeit a smaller screen) are in the ~$400 range (gnex).
Mine was fine for the first 5 days, but has now started to lift. It sounds like double-sided tape coming unstuck. It's only raised about 0.5mm above the frame on the left hand side though, so I don't intend to return it unless it gets a lot worse, or it begins to affect other things (e.g. dust getting in, or digitiser playing up).
May yet return mine for ghosting, though doing a full discharge of the battery MAY have cured that issue (fingers crossed).
Why can't I get through Googles own support site to do a rma on my Google device? Wtf
Because everyone and there mother has flooded them for RMAs :/
Sent from my Galaxy Nexus using my mind.
Im thinking about sending my nexus 7 because of a yellowish tint on one of the corners when viewing pure black. But I am afraid of getting one with worse issues like the raised bezel or dead pixels.
Sent from my HTC Sensation using xda premium
If I only had the slight screen rise I would probably keep it, but I have a creak on the right that is loud and driving me nuts. Sadly, everything else seems perfect - hopefully my next one will be truly flawless...
I'm not. My Nexus 7 looks very well made, and in perfect shape. I've had it for 24 hours.
Is their support 24 hours? I've been busy and finally called. I've been on hold for about 10 minutes and it seems like they're open...
Yea I wasn't going to originally but after the screwdriver fix did nothing, and its basically like a creaky teeter totter on the left and right sides, I decided I should probably RMA. I love the tablet tho. I've used it A LOT since it arrived. It's amazing.
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
AaronDC19 said:
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
Click to expand...
Click to collapse
You can do that? I just figured Google would force you to ship the first one back, even if the second one was worse...
Keeping mine, no reason to return for such a silly non issue. Doesn't effect the use of the tablet at all.
Sent from my Nexus 7 using Tapatalk 2
x4sper said:
Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
Click to expand...
Click to collapse
Me, because both of my Nexus 7s are free of this, or any defects.
Same here. My left side of the screen sticks up a tiny bit, I'm waiting for a replacement but if the next one is worse ill just keep this one and try the washer fix or live with it. I still think it's a great tablet, especially for the price. I'll take this over an ipad costing hundreds more any day.
Sent from my Nexus 7 using xda app-developers app

Things to check when my google nexus 7 arrives to make sure everything is fine in it?

Hya,
I'm new on here , so please be easy on me with my question :angel: . I recently purchased Google nexus 7 tablet from some local website who asks the customers to report any defect with in one day, only then they will ship new product :crying: , So I'll get one day for checking . Since Google hasn't launched Google nexus 7 tablet here (India) officially, so I'm getting the imported one, website support peoples even ain't aware of how to get warranty if product gets turned in to black box .
I saw some q/a here and I found many peoples having problem with product (related hardware ones) . I'd be thankful if you guys could list some basic things to check pertaining to hardware of product to make sure everything is fine
Hi, I'm on my 5th replacement and everyone had a different fault!
First you want to check round the edge of the screen to make sure the glass is flush with the case and not raised up so you can push it down with your finger, If anywhere the problem is normally down the left side. (DON'T TRY TO REPAIR IT YOURSELF WITH THE SCREW FIX TUTORIALS!) In most cases the fix is just temporary and the problem returns. This is a defect!
The next thing you want to do is check for dead pixels & white light bleed out around the edge of the screen. This app is perfect for the job.
https://play.google.com/store/apps/details?id=net.ujacha.deadpixel
Next you want to check the speakers by cranking them up to 100% and play several video or audio files to check for crackling/distortion/popping.
It's well known that the speakers are very cheap but they should still be crystal clear with the volume at it's highest.
Now you want to check the touch screens response. There is an issue with the screen not responding after heavy processing/game play where the screen becomes unresponsive down one half of the screen and only locking/unlocking the screen solves the problem.
First I would advise hammering the N7 with a game that is Tegra 3 supported for example Dead Trigger or Shadow Gun to get it nice and hot if at any time the screen becomes unresponsive then you have the same issue.
To double check run this app, you should quite easily be able to detect all ten fingers on the screen at all times.
https://play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
The last thing I would check is the connectivity through Wi-Fi & Bluetooth, this is the least common fault as far as I know. Just check you have nice strong signals with no drop outs.
So after all that if you have managed to put a tick in all the boxes I reckon you have a sweet device!
I hope this helps you and any one else out there and that you have more luck than I had finally getting a perfect working N7.
Sent from my Nexus 7 using xda app-developers app
Great question (although I don't know if it's a dupe). Thanks for all the info mr_tris. That sucks you're having so many issues. I haven't noticed anything wrong with mine since I got it yesterday, but I'll check all the things you mentioned when I have the tablet in front of me.
Billy
@mr_tris jeez!! 5 replacement means something and very horrible so to speak . I really appreciate help and advises you posted. I'll make sure to check them out .
The only problem I'll have if found any problem in device is that I'll have to wait another 20 days since the new product will be imported by website peoples for me to make replacement
One other thing to check: the gyro.
Does the screen rotate normally or do you have to turn the device so the screen is practically vertical (assuming you choose to unlock rotation via the notification panel).
If you are into gaming, try a driving game or something to make sure the cars don't veer left or right.
I had this trouble on my second one and have read of quite a few other people having the same problem.
The only real issue I've heard about is the screen raising above the bevel some. Yea this is a defect as the screws are too long and pushes the screen out. Returning it 50 times isn't going to fix it. Only by chance may you get one where the screw is slightly smaller (1mm). The solution is to make a little washer out of some plastic and put it under the screw. It doesn't need much to fix it. The cover pops off just like a regular battery cover and the screws are right there. If it is a problem for you, why NOT try to spend 2 min and just fix it yourself?
You wouldn't even notice unless someone pointed it out. You literally have to turn the N7 and look across the screen to even notice it. Hardly anything to freak out about.
Some people have blown their speakers already too. Most have been after a long session of movie watching or music. I suggest to not blow your speakers out (using at Max volume for extended periods) right out of the box. Let the speakers break in first. Honestly the speakers are so loud anyway that I normally have it at 50% volume Max. Probably not an issue either but its good usage practice.
I've also heard of one or two screens fritzing out with lines and fades. Probably nothing to concern yourself with.
I haven't heard of anything else but I guess it would always be best to check it out thoroughly.
I do recommend unlocking first thing because it wipes all data including storage and saves. I'm using EOS rom and its heavenly. Trinity kernel is also awesome because he tweaks the colors of the screen to pop more.
Sent from my Nexus 7 using xda premium
shaneydroid said:
One other thing to check: the gyro.
Does the screen rotate normally or do you have to turn the device so the screen is practically vertical (assuming you choose to unlock rotation via the notification panel).
If you are into gaming, try a driving game or something to make sure the cars don't veer left or right.
Click to expand...
Click to collapse
Well I just installed Puddle and Riptide and my gyroscope is offset by 11% to the right. I can calibrate it with the compass app but it goes back to normal when you reboot it!
RMA form is completed and Replacement No.6 is on its way! :-/
Sent from my Galaxy S2 using xda app-developers app
My nexus 7 arrived today and I must say it's flawless so far I checked . No screen separation, no dead pixel, tested touch with app, played games , voice etc . The SSN starts with C60
mr_tris said:
Well I just installed Puddle and Riptide and...
Click to expand...
Click to collapse
Wait... what? I don't see anything (relevent) in the Play Store with those names. Gotta link please?
Thanks!
Billy
Sent from my Nexus 7 using Tapatalk 2
Beamon said:
Hya,
I'm new on here , so please be easy on me with my question :angel: . I recently purchased Google nexus 7 tablet from some local website who asks the customers to report any defect with in one day, only then they will ship new product :crying: , So I'll get one day for checking . Since Google hasn't launched Google nexus 7 tablet here (India) officially, so I'm getting the imported one, website support peoples even ain't aware of how to get warranty if product gets turned in to black box .
I saw some q/a here and I found many peoples having problem with product (related hardware ones) . I'd be thankful if you guys could list some basic things to check pertaining to hardware of product to make sure everything is fine
Click to expand...
Click to collapse
Most important things are:
Screen - check viewing angles and color reproduction in the dark. Best reference is to use a site like GSMARENA for high res photos and screen reviews.
Body - Look for cracks or scratches, especially around ports and the headphone jack.
Things to disregard:
Slow system - this is just something you will have to deal with in an android environment.
Warm after prolonged use - again, normal.
JeepFreak said:
Wait... what? I don't see anything (relevent) in the Play Store with those names. Gotta link please?
Click to expand...
Click to collapse
You need to install Tegra Zone from Play Store then you'll find them there.
Sent from my Nexus 7 using xda app-developers app
player911 said:
The only real issue I've heard about is the screen raising above the bevel some. Yea this is a defect as the screws are too long and pushes the screen out. Returning it 50 times isn't going to fix it. Only by chance may you get one where the screw is slightly smaller (1mm). The solution is to make a little washer out of some plastic and put it under the screw. It doesn't need much to fix it. The cover pops off just like a regular battery cover and the screws are right there. If it is a problem for you, why NOT try to spend 2 min and just fix it yourself?
You wouldn't even notice unless someone pointed it out. You literally have to turn the N7 and look across the screen to even notice it. Hardly anything to freak out about.
Some people have blown their speakers already too. Most have been after a long session of movie watching or music. I suggest to not blow your speakers out (using at Max volume for extended periods) right out of the box. Let the speakers break in first. Honestly the speakers are so loud anyway that I normally have it at 50% volume Max. Probably not an issue either but its good usage practice.
I've also heard of one or two screens fritzing out with lines and fades. Probably nothing to concern yourself with.
I haven't heard of anything else but I guess it would always be best to check it out thoroughly.
I do recommend unlocking first thing because it wipes all data including storage and saves. I'm using EOS rom and its heavenly. Trinity kernel is also awesome because he tweaks the colors of the screen to pop more.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
what Trinity kernel does the color tweaks?? i am on CM10 M-Series with Trinity V111, i dont see the tweaks any where??
I just gave a Nexus 7 to my wife for her Birthday yesterday. I must be working fine since her was on it all day yesterday and for the last several hours this evening. If anything was wrong with it, she would of discovered it by now.
When it arrives turn it on, set it up and enjoy it. Don't make urself miserable looking for flaws. If you don't notice anything out of the box don't go looking for issues. Trust me....
Sent from my Nexus 7 using xda premium
SPreston2001 said:
If you don't notice anything out of the box don't go looking for issues. Trust me....
Click to expand...
Click to collapse
I wish I could have that attitude about my electronic devices. It would be a shame for someone to find a defect after the 15 day return grace period just because their device might be OK and they never bothered checking it. You must have spare money to burn. :what:
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mr_tris said:
I wish I could have that attitude about my electronic devices. It would be a shame for someone to find a defect after the 15 day return grace period just because their device might be OK and they never bothered checking it. You must have spare money to burn. :what:
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
No I don't have money to burn lol but I just don't think its worth the stress of over examining for defects. If you look hard enough you will see that something isn't 100% straight or a tiny spec of plastic is sticking out or whatever and then it will stand out like a sore thumb once you've noticed it lol. Give it a glance over and if it looks good to you then enjoy your tablet.
Sent from my Nexus 7 using xda premium
I have flawless c80 here, no raising lcd, no others failures here.. You gotta have some luck sometimes.

Nexus 7 just showed up from Google Play Aug31, left side of the screen is separating.

I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
I have the exact same problem, the left side is coming out a tiny bit. when using it i cant notice it, but when i look from the side i can notice it, but its only a tiny bit. im keeping mine, i have no problems whatsoever with mine (apart from that)
I notice it all the time now that I'm aware of it. After playing with the tablet all night, it's like a tick now to check if the left side is staying down or not.
I realize this is a budget device and form factor may not have been a priority but, after choosing the 16gb version, taxes and shipping, I spent over $280 on the Nexus 7. It's not a $199 tablet.
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
05GT said:
Send it back and hope you get one from the new batch.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Ordering just a week ago I would have thought I got the latest batch. In my googling though it looks like there is a newer version than what UPS dropped off at my door on 2012-08-31.I believe the relevant info is the SSN on my box an it is C70*
If I had bought this at a brick and morder, I would take it back and exchange it today. Since I didn't and I'm at the mercy of Google and the 3rd party call centers they've hired to handle this kind of think, I'm not sure what I should do.
LaTropa64 said:
I want to try another one but maybe only if Google Play's return policy is on the same level as Amazon where they would 2nd day air you a duplicate product with a return label. So you would have a new device before you give up the old one and wait for who knows how long for it to be serviced and returned... not to mention if you are on the hook for return shipping costs.
Click to expand...
Click to collapse
They email you the return label and RMA form to print out and let you order a free replacement (actually they place a $250 preauth charge on your card that should disappear after a few days)
You get 21 days to send back the defective unit, but the new one should arrive before then.
Sent from my Nexus 7 using Tapatalk 2
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
LaTropa64 said:
I hadn't even heard of this problem and didn't notice it until a couple hours after I had been playing with the device while I was searching in frustration how to get the drivers to root on Windows 8.
Good thing I never figured it out before I noticed the left side of the glass was sticking up just a tiny bit on my brand new Nexus 7. It's still stock If I want to return it. I can push down and hold the middle part of the left side of the screen for a few seconds and it seems to stay down for a few minutes but eventually keeps popping back up just slightly. I've searched and seen videos on youtube where some go to extreme measures of pulling the device apart and tightening screws or clamping it together for hours while leaving it playing HD movies until the battery dies and other methods way beyond those.
Do I I just try and put this flaw out of my mind and be grateful I didn't get a device like some other threads I've found (dead pixels, dead touch zones, brightness issues, etc.) or do I complain to Google ASAP and ask for a replacement while it's still new?
Will they send me out a new device first and then make me ship this unit back or vice versa?
Click to expand...
Click to collapse
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
alferret said:
C80 has the same issue, took a C70 back yesterday pick up a new one today C80 & straight out of the box its there. I did read that by asking the back off and nipping up the screws on the LH side sorts the issue although I'm yet to try that fix.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I also ended up with a C8 with lift on the left side, new batch doesn't resolve the issue at all, still luck of the draw whether you will get one that has issues or not.
airmaxx23 said:
Pop the back off, loosen the screws on the left side then hold the edge tight while you tighten the screws and it should take care of the separation.
Click to expand...
Click to collapse
This might work but doesn't help everybody, mine was lifting again after a little bit.
NeoMagus said:
This might work but doesn't help everybody, mine was lifting again after a little bit.
Click to expand...
Click to collapse
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
airmaxx23 said:
It isn't to fix screen lift, it's to fix the separation between the bezel and the edge of the screen.
Click to expand...
Click to collapse
Seperation/ screen lift, is the same thing. Look at the link I posted, you can see my bezel and edge of the screen separating. If it worked for you, thats awesome like I said it worked on one of mine for a little before seperating again. It isn't a permanent fix for everyone
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Send it back and get a replacement
Sent from my Nexus 7 using Tapatalk 2
ManBearPig618 said:
I hate hearing that "this is a budget device so it's just something you have to deal with." We paid $200-250 for a tablet. Not $200-250 for a tablet with the left side of the screen popping up above the bezel. The lower price point doesn't disqualify us from from returning one unit to get one that isn't defective. You are well within your rights to do so if it bothers you.
Click to expand...
Click to collapse
Quoted for the absolute truth. :good::good::good::good::good::good:
Wow isn't this like the one thousand thread about screen separation?
Sent from my SPH-L710 using xda premium
I have the same problem. C80...
BUT:
I really don't think that thigthening those screws or adding the missing ones is a good choice here.
If you consider that Asus leaves those screws out of the device on purpose than there can only be one reason:
To me it looks like the display is to big for the frame it might just be 0.1mm or less.
Leaving the screws out will then avoid to add pressure on the display due to pushing it into the too small frame.
That could be the reason that not every device in a batch is bad. They just have a couple of bad positions at molding where they get too tiny frames, the others are OK.
...my 2 cents...
I will keep sending mine back until I get one without missing screws.
Edit: or the two outer screws are too close together. This would even make more sense.
I have exactly the same problem with my Nexus 7. It's an C80. Otherwise the tablet just works perfect.
Is it possible that the screen can break in the future because of that separation? Had someone recognized that the gap got bigger at the C80?
Thanks for your answers.
I'd say if you don't push it down/flex the glass you will be fine.
Yes it is and it is ot covered by the warranty if the screen cracks. Ask for replacement
Sent from my Nexus 7 using Tapatalk
Just got a new one ordered. Screen issue and the WiFi is messed up. Not sure if I messed it up but the wife's n7 gets way more signal. I got a c60 from Ireland.

Dust under screen, do I RMA?

Hi guys,
Ive had my Nexus 4, and am extremely pleased with it. However, Ive noticed there is a spec of white dust under the screen, visible whether the screen is on or off, barely larger than a pixel.
Now ive noticed it, I cant stop looking at it.
Would you guys recommend RMA / returning it, or should I just live with it?
maxppp said:
Hi guys,
Ive had my Nexus 4, and am extremely pleased with it. However, Ive noticed there is a spec of white dust under the screen, visible whether the screen is on or off, barely larger than a pixel.
Now ive noticed it, I cant stop looking at it.
Would you guys recommend RMA / returning it, or should I just live with it?
Click to expand...
Click to collapse
This is your decision. But it is clearly a manufacturing defect as N4 has a bonded LCD. So there is no way the dust can get under the screen after it was manufactured.
It really comes down to how bad it bothers you. If it's going to bother you moving forward, I'd suggest RMA'ing it, especially since Google will send you a new device before you have to send yours back.
I've had this issue with my LG Optimus T, it also has dust under the screen.
I guess it's just the way LG manufacturers them.
I would RMA it... Dust and/or dead pixels drive me INSANE!
RMA, it's not just how bad it bothers you it's the resale value.
In a year or so when the new Nexus comes out you will probably want to sell your N4 and as such, you will have to say that it has a spec of dust under the screen. Consider the resale value after you've said basically that the screen isn't perfect.
Yeah you should RMA, it's resale value goes down, and for me if I see something like dust or scratch on my screen it makes me want to commit suicide
I can't stand dust under the screen. If I were you, I'd RMA.
This is something you don't ever have to worry about with AMOLED...
dooooo eeeeeeeeet!
Its not going away. If its bugging you now, it will continue to do so.
If dust got under there it has a defect. Besides did you intend to pay for a device with dust under your screen? If you did not then don't accept it.
Sent from my Nexus 4 using xda premium
Do it. Otherwise it will drive you mad sooner or later.

The nexus 4 has the worst build quality I've ever seen

I don't care what anyone says. The nexus 4 is a really cheaply made device. But what can you expect from a device with good specs at that pricepoint? Answer: a lot more than what I got, that's for sure. Anyways I have a huge list of defects on mine, so I hope I can cover all of them here
Screen banding: greys look quite poor and inconsistent, almost like the ribbon cable is damaged. Similar to this issue is that after turning the device off for a few minutes then turning it back on the sides of the screen, especially the right side, look way brighter than they should. Almost like backlight bleed, which I have as well
creaking: An issue mostly for the nexus 7 that somehow arrived on my nexus 4 as well. My nexus 4 for the longest time creaked like you wouldn't believe. You know when you pick up an old SNES controller and twist it a bit and it creaks? Yeah, like that, except it was every time I touched near the power button. I tried to fix it, but I only caused 2 other areas to creak and only partially fixed the first one
multi touch issues: Another issue thought to be exclusive to the nexus 7 but was transferred over to my 4. I first noticed it when I was fooling around with an ocarina app on my phone and I couldn't cover all the holes, so I downloaded a multitouch app and noticed a problem. When I have 4 fingers touching the screen, one of a few things happens. It either only registers 2 or 3 touches, or if I move my finger it will move the finger that I have parallel to it the opposite direction that I moved my finger. And if I have them all in a line it just goes f*cking nuts, sometimes having one finger, sometimes having 4 but not in a straight line, sometimes 2, etc. It was even worse than my nexus 7.
I could go on and on about how there's a dead pixel somewhere on the screen, or how there's sometimes a green spot in the middle of my camera, but let's stop there. You may be wondering why I haven't returned it yet. Well that's because the glass on the back completely shattered, like spiderwebs everywhere. But I didn't drop it, nor did I put the hot phone on a cold table, in fact, I just squeezed the side a bit. I took off the cover to fix the creaking issue, since I figured out how to fix it, and I wasn't pushing that hard, I've put far more stress on it just from taking it off, and I hear a loud "pop" and my hand is covered in glass, and there's really bad crackage on the back. I also put a tiny crack in it earlier from letting it slide off of my pants TWO INCHES OFF THE GROUND. *heavy breathing* I've never had such poor experiences with devices in my entire life. It's even worse than my experience with my nexus 7, which had similar issues, like the creaking, and the backlight bleeding, and the multitouch issues, and my nexus 7 had at least 40 stuck pixels on it that weren't fixed when I got a new screen. I don't think I'm ever going to buy a Nexus product ever again. I don't care if it's stock android, or if the performance is good, or if it's easy to root, or whatever. What's the most important part of a device? Being able to f*cking use it. And I can't use any of the devices I've owned because they've all been defective! My galaxy nexus had HUGE scratches on it just from it being in my bag, and stopped charging even after replacing the USB port, my first nexus 7's battery didn't work, my second nexus 7's screen had at least 40 stuck pixels, the oleophobic layer started to come off and it creaked a bit, and after getting it RMA'ed most of the pixels were still there and it creaked like a SOAB, and my nexus 4, I've already explained in depth. So now whenever I hear "oh, the nexus 4's build quality is comparable to the iPhone 5" or "the nexus 7 is soo much better built than samsung tablets" I just chuckle and say "yeah, I believe you"
What do you expect it sells for 299$only
sent from my UNLOCKED gt-s5360 using the XDA app
Sounds like more of an issue of how you take care of your devices rather than the device itself.
I have every device you listed and they look brand new while never using a case.
Sent from my Nexus 10 using xda premium
Why is this in the Q/A section? And who cares?
Sent from my AXI0M powered AK Kernel fueled monster NEXUS 4
I took superb care of it, the vast majority of issues I have with it were there when I got it, and sorry put it in the wrong thread.
My phone is in really good condition. I bought it on launch date and I have not had a replacement get. I really don't know what you are talking about.
Sent from my Nexus 4 using Tapatalk 2
Well that was a poorly-formatted paragraph, and after sifting through it for your complaints, I can tell you that half of those issues can be "fixed" with kernel adjustments. I put 'fixed' in quotation marks because they aren't really fixes, more like tweaks.
As for the rest of your complaints, it seems like you don't take very good care of your phone. My Nexus 4 is in mint condition and I don't use a case or screen protector. If it's not in my hand, it's in my pocket. I don't set it on tables or anywhere, really. Treat that phone like the high-end piece of electronics that it is instead of the way you treat your car keys.
Also: prepare for this thread to be closed.
Idk man it sounds a lot like ur just complaining .. I've had a lot of devices so little stuff doesn't get me anymore but you could've gotten unlucky too but honestly I've had my phone since November and I just haven't tried to hear it creak . .I'm sure it does but I could care less you might have OCD though if ur noticing all that small stuff you might wanna get that checked out.
And the other stuff sounds like u did it ur self cause that first crack is always the hardest after that ur screens pretty much shattered honestly
Sent from my Nexus 4 using xda app-developers app
I don't have any issues with build quality mime is great!! Flash a kernel to make the colors great!! If you don't really can't what people tell you about the build quality what post this when you know people are going to reply.
Sent from my Nexus 4 using xda premium
You're judging the build quality of a device sold globally based solely on one defective unit that you happened to receive? That's simply not logical. I for one have a device with no issues and I consistently throw my phone onto my bed (easy 2-3 feet down) and absolutely nothing has happened to it. I can get a creak but only if I press the back of the phone with amounts of force that would never come up in a normal usage scenario. You're hugely exaggerating here, and while I understand your frustration there's really no point complaining about bad luck.
You don't care what anyone says and nobody cares what you say. Let's call it even and move on.
Sent from my Nexus 4 using Tapatalk 4 Beta
Well I'm glad to know that other people are having better luck. And I already said I take superb care of it. I don't throw it around, or whatever. I treat it really well. I'm just really frustrated that I always have such bad luck with things like this. I'm just gonna remove this thread as it's not doing anything productive, nor is it necessarily an accurate opinion.
TheCIScommander said:
, nor is it necessarily an accurate opinion.
Click to expand...
Click to collapse
:thumbup:
Sent from my Nexus 4 using xda app-developers app
Yeah I apologize this thread really shouldn't exist. I just got a bit angry and didn't know where else to put my anger into. The nexus 4 is really a fantastic device, just not MY nexus 4. Besides I'm getting a new back which will fix the creaking issue and cracked back issue which are the two issues that bother me the most. The rest of the issues are fairly minor (except maybe multi touch, but who knows, that could be the back as well, maybe it's a software bug) and I can live with them. I've already calibrated the display so the banding and bleeding issues are a bit less pronounced.
I tested this multitouch thing:
I can place all my 10 fingers on the screen and it will recognize them. But put 4 on it and place them in a line: every "touch" will be gone ..now move one finger (while 4 are on the screen): 1 finger is recognized.
Yes, very strange.
I too have slight creaks on the screws and a bit on the power button. And a lot of small scratches on the back since it just lays on the glass :/
How often does someone need to use their screen like a retard unless u have no fingers
I really shouldn't be complaining too much because it could be much worse. And it only cost 350 dollars.
I don't care what op says. My n4 is the best phone I ever had. And mine build quality is iphone like. I had to rma my first one due to some problem. But rma process is too easy smooth and fast not like iphone.
Sent from my Nexus 4 using xda app-developers app
mymeatb18 said:
How often does someone need to use their screen like a retard unless u have no fingers
Click to expand...
Click to collapse
hahah yeah i mean i at most use 2 fingers on my screen at any given time, rarely do i use 3 fingers
TheCIScommander said:
I'm just gonna remove this thread as it's not doing anything productive, nor is it necessarily an accurate opinion.
Click to expand...
Click to collapse
At least you realised and admitted this rather than doing what some people do and arguing fruitlessly. If you want this thread to be deleted or closed report the OP for 'maintenance' and ask for it to be closed, or PM a mod.

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